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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
18-00331018
Service Request Number: 18-00331018 • Address: 9571 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00331018
Address
9571 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-12-26T09:36:03.000
Status
Closed
Created Date
2018-07-05T09:36:03.000
Update Date
2018-07-11T11:30:43.000
Closed Date
2018-07-11T11:30:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513727.7040426
Y Coordinate
7006386.00587809
Lat Long Location
{"type":"Point","coordinates":[-96.723945,32.876276]}
Unique Key
1336196390
18-00330516
Service Request Number: 18-00330516 • Address: 7800 BLACKBIRD LN, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00330516
Address
7800 BLACKBIRD LN, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-19T22:51:56.000
Status
Closed
Created Date
2018-07-04T22:51:56.000
Update Date
2018-07-05T09:54:22.000
Closed Date
2018-07-05T09:54:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512592.39438287
Y Coordinate
7001646.75752273
Lat Long Location
{"type":"Point","coordinates":[-96.727881,32.863463]}
Unique Key
1336155095
18-00330405
Service Request Number: 18-00330405 • Address: 9225 CLIFFMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00330405
Address
9225 CLIFFMERE DR, DALLAS, TX 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-19T19:35:23.000
Status
Closed
Created Date
2018-07-04T19:35:23.000
Update Date
2018-07-07T15:42:40.000
Closed Date
2018-07-07T15:42:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513332.22749038
Y Coordinate
7004940.26061407
Lat Long Location
{"type":"Point","coordinates":[-96.725242,32.872344]}
Unique Key
1336145791
18-00326870
Service Request Number: 18-00326870 • Address: 9310 NORTHPOINT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00326870
Address
9310 NORTHPOINT DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-12T17:30:30.000
Status
Closed
Created Date
2018-07-02T17:30:30.000
Update Date
2018-07-09T08:30:30.000
Closed Date
2018-07-09T08:30:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2515392.20016427
Y Coordinate
7005589.91557643
Lat Long Location
{"type":"Point","coordinates":[-96.71858,32.874082]}
Unique Key
1335852748
18-00326814
Service Request Number: 18-00326814 • Address: 10193 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00326814
Address
10193 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-17T17:06:14.000
Status
Closed
Created Date
2018-07-02T17:06:14.000
Update Date
2018-07-02T17:21:36.000
Closed Date
2018-07-02T17:21:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517767.66425694
Y Coordinate
7002745.94045993
Lat Long Location
{"type":"Point","coordinates":[-96.71078,32.866152]}
Unique Key
1335849172
18-00326634
Service Request Number: 18-00326634 • Address: 10118 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00326634
Address
10118 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic - General Request - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-23T16:14:22.000
Status
Closed
Created Date
2018-07-02T16:14:22.000
Update Date
2018-07-05T12:50:42.000
Closed Date
2018-07-05T12:50:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2517272.91466088
Y Coordinate
7002616.92748616
Lat Long Location
{"type":"Point","coordinates":[-96.711677,32.865903]}
Unique Key
1335833954
18-00326529
Service Request Number: 18-00326529 • Address: 10118 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00326529
Address
10118 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-17T15:52:51.000
Status
Closed
Created Date
2018-07-02T15:52:51.000
Update Date
2018-07-02T16:15:00.000
Closed Date
2018-07-02T16:15:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2517272.91466088
Y Coordinate
7002616.92748616
Lat Long Location
{"type":"Point","coordinates":[-96.711677,32.865903]}
Unique Key
1335826307
18-00326466
Service Request Number: 18-00326466 • Address: 9618 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00326466
Address
9618 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-10T15:39:17.000
Status
Closed
Created Date
2018-07-02T15:39:17.000
Update Date
2018-07-06T13:58:22.000
Closed Date
2018-07-06T13:58:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2514111.12201014
Y Coordinate
7005792.56616453
Lat Long Location
{"type":"Point","coordinates":[-96.722654,32.874662]}
Unique Key
1335822048
18-00325506
Service Request Number: 18-00325506 • Address: 9606 SPRING BRANCH DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00325506
Address
9606 SPRING BRANCH DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-17T11:25:22.000
Status
Closed
Created Date
2018-07-02T11:25:22.000
Update Date
2018-07-05T09:28:00.000
Closed Date
2018-07-05T09:28:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514141.08189171
Y Coordinate
7006725.13261729
Lat Long Location
{"type":"Point","coordinates":[-96.72265,32.877292]}
Unique Key
1335760641
18-00325489
Service Request Number: 18-00325489 • Address: 9575 SPRING BRANCH DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00325489
Address
9575 SPRING BRANCH DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-17T11:20:16.000
Status
Closed
Created Date
2018-07-02T11:20:16.000
Update Date
2018-07-05T09:14:10.000
Closed Date
2018-07-05T09:14:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513766.05359762
Y Coordinate
7006422.96947816
Lat Long Location
{"type":"Point","coordinates":[-96.723779,32.876406]}
Unique Key
1335759579
18-00325400
Service Request Number: 18-00325400 • Address: 9225 CLIFFMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00325400
Address
9225 CLIFFMERE DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Prohibited Rooster - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-08-14T10:55:54.000
Status
Closed
Created Date
2018-07-02T10:55:54.000
Update Date
2018-07-04T19:11:22.000
Closed Date
2018-07-04T19:11:22.000
Outcome
Resolved - Citation Issued
Priority
Standard
Method Received Description
Phone
X Coordinate
2513332.22749038
Y Coordinate
7004940.26061407
Lat Long Location
{"type":"Point","coordinates":[-96.725242,32.872344]}
Unique Key
1335753272
18-00324127
Service Request Number: 18-00324127 • Address: 9524 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00324127
Address
9524 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-31T12:40:57.000
Status
Closed
Created Date
2018-07-01T12:40:57.000
Update Date
2018-07-13T10:14:46.000
Closed Date
2018-07-13T10:14:46.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513309.31574665
Y Coordinate
7005927.18150404
Lat Long Location
{"type":"Point","coordinates":[-96.725482,32.875071]}
Unique Key
1335657728
18-00322883
Service Request Number: 18-00322883 • Address: 9326 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00322883
Address
9326 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-06T20:08:58.000
Status
Open
Created Date
2018-06-29T20:08:58.000
Update Date
2018-07-12T07:59:21.000
Closed Date
2018-07-05T07:21:28.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2514044.63315364
Y Coordinate
7005118.48167191
Lat Long Location
{"type":"Point","coordinates":[-96.72245,32.872578]}
Unique Key
1335476952
18-00322683
Service Request Number: 18-00322683 • Address: 9958 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00322683
Address
9958 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-11T17:12:21.000
Status
Closed
Created Date
2018-06-29T17:12:21.000
Update Date
2018-07-03T19:12:35.000
Closed Date
2018-07-03T19:12:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2516859.04039125
Y Coordinate
7005321.11837406
Lat Long Location
{"type":"Point","coordinates":[-96.712901,32.873435]}
Unique Key
1335461077
18-00322396
Service Request Number: 18-00322396 • Address: 9326 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00322396
Address
9326 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-30T15:32:48.000
Status
Closed
Created Date
2018-06-29T15:32:48.000
Update Date
2018-06-30T12:53:38.000
Closed Date
2018-06-30T12:53:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514044.63315364
Y Coordinate
7005118.48167191
Lat Long Location
{"type":"Point","coordinates":[-96.72245,32.872578]}
Unique Key
1335438403
18-00322369
Service Request Number: 18-00322369 • Address: 9607 WINDY HILL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00322369
Address
9607 WINDY HILL RD, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-06T15:25:52.000
Status
Closed
Created Date
2018-06-29T15:25:52.000
Update Date
2018-07-11T09:06:25.000
Closed Date
2018-07-11T09:06:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514761.1500984
Y Coordinate
7003947.58024278
Lat Long Location
{"type":"Point","coordinates":[-96.721379,32.868939]}
Unique Key
1335436732
18-00322307
Service Request Number: 18-00322307 • Address: 7910 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00322307
Address
7910 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-30T15:12:07.000
Status
Closed
Created Date
2018-06-29T15:12:07.000
Update Date
2018-06-30T02:04:04.000
Closed Date
2018-06-30T02:04:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512653.88686005
Y Coordinate
7002765.97693448
Lat Long Location
{"type":"Point","coordinates":[-96.727506,32.866657]}
Unique Key
1335433069
18-00321904
Service Request Number: 18-00321904 • Address: 9500 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00321904
Address
9500 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-07-20T13:29:06.000
Status
Closed
Created Date
2018-06-29T13:29:06.000
Update Date
2018-07-02T05:45:28.000
Closed Date
2018-07-02T05:45:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512439.77972344
Y Coordinate
7006003.347768
Lat Long Location
{"type":"Point","coordinates":[-96.728151,32.875365]}
Unique Key
1335407387
18-00321694
Service Request Number: 18-00321694 • Address: 8044 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00321694
Address
8044 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-07-09T12:24:52.000
Status
Closed
Created Date
2018-06-29T12:24:52.000
Update Date
2018-07-05T17:17:05.000
Closed Date
2018-07-05T17:17:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513629.1014731
Y Coordinate
7002801.21857655
Lat Long Location
{"type":"Point","coordinates":[-96.724336,32.867008]}
Unique Key
1335394000
18-00321469
Service Request Number: 18-00321469 • Address: 9607 WINDY HILL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00321469
Address
9607 WINDY HILL RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-30T11:20:36.000
Status
Closed
Created Date
2018-06-29T11:20:36.000
Update Date
2018-06-29T15:25:53.000
Closed Date
2018-06-29T15:25:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514761.15021445
Y Coordinate
7003947.57974076
Lat Long Location
{"type":"Point","coordinates":[-96.721379,32.868939]}
Unique Key
1335379643
18-00321328
Service Request Number: 18-00321328 • Address: 9242 ROYALPINE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00321328
Address
9242 ROYALPINE DR, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Rabies Vector Species - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-06-30T10:53:56.000
Status
Closed
Created Date
2018-06-29T10:53:56.000
Update Date
2018-06-30T07:56:19.000
Closed Date
2018-06-30T07:56:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
311 IVR
X Coordinate
2512893.42962115
Y Coordinate
7004171.44051104
Lat Long Location
{"type":"Point","coordinates":[-96.726849,32.870325]}
Unique Key
1335371536
18-00321316
Service Request Number: 18-00321316 • Address: 9326 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00321316
Address
9326 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-30T10:51:54.000
Status
Closed
Created Date
2018-06-29T10:51:54.000
Update Date
2018-06-29T20:08:59.000
Closed Date
2018-06-29T20:08:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514044.63315364
Y Coordinate
7005118.48167191
Lat Long Location
{"type":"Point","coordinates":[-96.72245,32.872578]}
Unique Key
1335370937
18-00321242
Service Request Number: 18-00321242 • Address: 8044 FOREST TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00321242
Address
8044 FOREST TRL, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-07-02T10:36:32.000
Status
Closed
Created Date
2018-06-29T10:36:32.000
Update Date
2018-06-29T12:24:52.000
Closed Date
2018-06-29T12:24:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513629.1014731
Y Coordinate
7002801.21857655
Lat Long Location
{"type":"Point","coordinates":[-96.724336,32.867008]}
Unique Key
1335366705
18-00320981
Service Request Number: 18-00320981 • Address: 9306 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00320981
Address
9306 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-30T09:38:38.000
Status
Closed
Created Date
2018-06-29T09:38:38.000
Update Date
2018-07-02T12:35:02.000
Closed Date
2018-07-02T12:35:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513956.61635722
Y Coordinate
7005202.04892443
Lat Long Location
{"type":"Point","coordinates":[-96.723112,32.87312]}
Unique Key
1335351196
18-00320968
Service Request Number: 18-00320968 • Address: 10118 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00320968
Address
10118 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-16T09:36:05.000
Status
Closed
Created Date
2018-06-29T09:36:05.000
Update Date
2018-07-02T15:53:36.000
Closed Date
2018-07-02T15:53:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517272.91466088
Y Coordinate
7002616.92748616
Lat Long Location
{"type":"Point","coordinates":[-96.711677,32.865903]}
Unique Key
1335350250
18-00320936
Service Request Number: 18-00320936 • Address: 9411 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00320936
Address
9411 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-07-16T09:27:16.000
Status
Closed
Created Date
2018-06-29T09:27:16.000
Update Date
2018-07-03T09:03:27.000
Closed Date
2018-07-03T09:03:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2514368.43685166
Y Coordinate
7002969.58367501
Lat Long Location
{"type":"Point","coordinates":[-96.7218,32.867057]}
Unique Key
1335348208
18-00318953
Service Request Number: 18-00318953 • Address: 10107 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00318953
Address
10107 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-07-13T11:43:15.000
Status
Closed
Created Date
2018-06-28T11:43:15.000
Update Date
2018-08-16T10:09:49.000
Closed Date
2018-08-16T10:09:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517491.28963597
Y Coordinate
7003622.76357627
Lat Long Location
{"type":"Point","coordinates":[-96.71155,32.868557]}
Unique Key
1335143703
18-00318919
Service Request Number: 18-00318919 • Address: 9609 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00318919
Address
9609 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-07-13T11:33:54.000
Status
Closed
Created Date
2018-06-28T11:33:54.000
Update Date
2018-08-16T10:03:38.000
Closed Date
2018-08-16T10:03:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514837.43159488
Y Coordinate
7003471.88819261
Lat Long Location
{"type":"Point","coordinates":[-96.720434,32.868264]}
Unique Key
1335140930
18-00318482
Service Request Number: 18-00318482 • Address: 9336 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00318482
Address
9336 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-13T09:47:49.000
Status
Closed
Created Date
2018-06-28T09:47:49.000
Update Date
2018-06-29T07:54:51.000
Closed Date
2018-06-29T07:54:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2513891.1019705
Y Coordinate
7003432.20991122
Lat Long Location
{"type":"Point","coordinates":[-96.723557,32.868338]}
Unique Key
1335108625
18-00318141
Service Request Number: 18-00318141 • Address: 9242 ROYALPINE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00318141
Address
9242 ROYALPINE DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-13T07:51:08.000
Status
Closed
Created Date
2018-06-28T07:51:08.000
Update Date
2018-06-29T11:05:44.000
Closed Date
2018-06-29T11:05:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512893.42962115
Y Coordinate
7004171.44051104
Lat Long Location
{"type":"Point","coordinates":[-96.726849,32.870325]}
Unique Key
1335078990
18-00317883
Service Request Number: 18-00317883 • Address: 9929 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00317883
Address
9929 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-02T19:43:27.000
Status
Closed
Created Date
2018-06-27T19:43:27.000
Update Date
2018-06-29T09:21:49.000
Closed Date
2018-06-29T09:21:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516630.8313528
Y Coordinate
7005300.89167659
Lat Long Location
{"type":"Point","coordinates":[-96.714231,32.873314]}
Unique Key
1335054549
18-00314044
Service Request Number: 18-00314044 • Address: 10117 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00314044
Address
10117 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic - General Request - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-17T13:50:08.000
Status
Closed
Created Date
2018-06-26T13:50:08.000
Update Date
2018-07-05T10:47:07.000
Closed Date
2018-07-05T10:47:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2517261.53909579
Y Coordinate
7002656.98093201
Lat Long Location
{"type":"Point","coordinates":[-96.711514,32.865911]}
Unique Key
1334762315
18-00313896
Service Request Number: 18-00313896 • Address: 8720 FAWN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00313896
Address
8720 FAWN DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-07-17T12:50:54.000
Status
Closed
Created Date
2018-06-26T12:50:54.000
Update Date
2018-06-28T08:00:22.000
Closed Date
2018-06-28T08:00:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2511951.55149772
Y Coordinate
7002182.74551555
Lat Long Location
{"type":"Point","coordinates":[-96.729928,32.86483]}
Unique Key
1334749587
18-00313777
Service Request Number: 18-00313777 • Address: 7919 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00313777
Address
7919 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-01T12:12:55.000
Status
Closed
Created Date
2018-06-26T12:12:55.000
Update Date
2018-07-05T15:00:43.000
Closed Date
2018-07-05T15:00:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512257.22313624
Y Coordinate
7003398.16385072
Lat Long Location
{"type":"Point","coordinates":[-96.728708,32.868281]}
Unique Key
1334740389
18-00313669
Service Request Number: 18-00313669 • Address: 10128 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00313669
Address
10128 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-11T11:47:01.000
Status
Duplicate (closed)
Created Date
2018-06-26T11:47:01.000
Update Date
2018-06-26T13:51:15.000
Closed Date
2018-06-26T13:51:16.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2517330.72491988
Y Coordinate
7002616.65901766
Lat Long Location
{"type":"Point","coordinates":[-96.71161,32.865902]}
Unique Key
1334731883
18-00313534
Service Request Number: 18-00313534 • Address: 8058 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00313534
Address
8058 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-06T11:15:21.000
Status
Closed
Created Date
2018-06-26T11:15:21.000
Update Date
2018-06-27T14:43:01.000
Closed Date
2018-06-27T14:43:01.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513338.10492506
Y Coordinate
7003223.37228257
Lat Long Location
{"type":"Point","coordinates":[-96.724718,32.868328]}
Unique Key
1334721776
18-00312959
Service Request Number: 18-00312959 • Address: 7830 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00312959
Address
7830 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-03T09:10:11.000
Status
Closed
Created Date
2018-06-26T09:10:11.000
Update Date
2018-06-28T05:31:40.000
Closed Date
2018-06-28T05:31:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512839.10878376
Y Coordinate
7001880.51791235
Lat Long Location
{"type":"Point","coordinates":[-96.727108,32.864042]}
Unique Key
1334677722
18-00312914
Service Request Number: 18-00312914 • Address: 10117 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00312914
Address
10117 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-11T08:58:55.000
Status
Closed
Created Date
2018-06-26T08:58:55.000
Update Date
2018-06-26T13:51:17.000
Closed Date
2018-06-26T13:51:17.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517261.53909579
Y Coordinate
7002656.98093201
Lat Long Location
{"type":"Point","coordinates":[-96.711514,32.865911]}
Unique Key
1334674067
18-00312839
Service Request Number: 18-00312839 • Address: 8720 FAWN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00312839
Address
8720 FAWN DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-08-01T08:41:50.000
Status
Closed
Created Date
2018-06-26T08:41:50.000
Update Date
2018-06-26T12:50:24.000
Closed Date
2018-06-26T12:50:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2511951.55062425
Y Coordinate
7002182.74559077
Lat Long Location
{"type":"Point","coordinates":[-96.729928,32.86483]}
Unique Key
1334668182
18-00312809
Service Request Number: 18-00312809 • Address: 10103 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00312809
Address
10103 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Construction - Right of Way - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2018-07-17T08:33:45.000
Status
Closed
Created Date
2018-06-26T08:33:45.000
Update Date
2018-06-29T15:21:20.000
Closed Date
2018-06-29T15:21:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2517180.60532022
Y Coordinate
7002657.35809326
Lat Long Location
{"type":"Point","coordinates":[-96.712596,32.865916]}
Unique Key
1334665728
18-00312599
Service Request Number: 18-00312599 • Address: 8720 FAWN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00312599
Address
8720 FAWN DR, DALLAS, TX 75238
City Council District
10
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-25T04:53:45.000
Status
Closed
Created Date
2018-06-26T04:53:45.000
Update Date
2018-06-26T08:42:11.000
Closed Date
2018-06-26T08:42:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2511951.55062425
Y Coordinate
7002182.74559077
Lat Long Location
{"type":"Point","coordinates":[-96.729928,32.86483]}
Unique Key
1334639917
18-00312598
Service Request Number: 18-00312598 • Address: 8720 FAWN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00312598
Address
8720 FAWN DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-07-03T04:53:41.000
Status
Closed
Created Date
2018-06-26T04:53:41.000
Update Date
2018-06-28T13:09:19.000
Closed Date
2018-06-28T13:09:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2511951.55062425
Y Coordinate
7002182.74559077
Lat Long Location
{"type":"Point","coordinates":[-96.729928,32.86483]}
Unique Key
1334639876
18-00312494
Service Request Number: 18-00312494 • Address: 8720 FAWN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00312494
Address
8720 FAWN DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-06-28T20:24:36.000
Status
Closed
Created Date
2018-06-25T20:24:36.000
Update Date
2018-06-26T04:53:46.000
Closed Date
2018-06-26T04:53:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2511951.55149772
Y Coordinate
7002182.74551555
Lat Long Location
{"type":"Point","coordinates":[-96.729928,32.86483]}
Unique Key
1334611585
18-00311205
Service Request Number: 18-00311205 • Address: 9343 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00311205
Address
9343 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-02T12:15:28.000
Status
Duplicate (closed)
Created Date
2018-06-25T12:15:28.000
Update Date
2018-06-26T13:45:41.000
Closed Date
2018-06-26T13:45:41.000
Priority
Standard
Method Received Description
Web
X Coordinate
2512817.14463392
Y Coordinate
7004939.74887422
Lat Long Location
{"type":"Point","coordinates":[-96.726681,32.872751]}
Unique Key
1334528197
18-00310820
Service Request Number: 18-00310820 • Address: 10117 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00310820
Address
10117 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-10T10:33:29.000
Status
Duplicate (closed)
Created Date
2018-06-25T10:33:29.000
Update Date
2018-06-26T09:01:45.000
Closed Date
2018-06-26T09:01:46.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517261.53901665
Y Coordinate
7002656.98219694
Lat Long Location
{"type":"Point","coordinates":[-96.711514,32.865911]}
Unique Key
1334504025
18-00310814
Service Request Number: 18-00310814 • Address: 10128 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00310814
Address
10128 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-10T10:33:10.000
Status
Closed
Created Date
2018-06-25T10:33:10.000
Update Date
2018-06-26T11:48:44.000
Closed Date
2018-06-26T11:48:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517330.72491988
Y Coordinate
7002616.65901766
Lat Long Location
{"type":"Point","coordinates":[-96.71161,32.865902]}
Unique Key
1334503817
18-00310778
Service Request Number: 18-00310778 • Address: 10117 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00310778
Address
10117 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-10T10:23:47.000
Status
Closed
Created Date
2018-06-25T10:23:47.000
Update Date
2018-06-26T09:01:46.000
Closed Date
2018-06-26T09:01:46.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517261.53909579
Y Coordinate
7002656.98093201
Lat Long Location
{"type":"Point","coordinates":[-96.711514,32.865911]}
Unique Key
1334501604
18-00310774
Service Request Number: 18-00310774 • Address: 10121 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00310774
Address
10121 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-08-28T10:23:11.000
Status
Closed
Created Date
2018-06-25T10:23:11.000
Update Date
2018-06-27T16:16:13.000
Closed Date
2018-06-27T16:16:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517284.66303166
Y Coordinate
7002656.87317166
Lat Long Location
{"type":"Point","coordinates":[-96.711642,32.865903]}
Unique Key
1334501413
18-00310027
Service Request Number: 18-00310027 • Address: 7716 EAGLE TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00310027
Address
7716 EAGLE TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-08-28T18:05:15.000
Status
Closed
Created Date
2018-06-24T18:05:15.000
Update Date
2018-07-05T08:58:31.000
Closed Date
2018-07-05T08:58:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2511955.07177218
Y Coordinate
7001808.48719611
Lat Long Location
{"type":"Point","coordinates":[-96.728797,32.864199]}
Unique Key
1334425816
18-00309388
Service Request Number: 18-00309388 • Address: 8058 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00309388
Address
8058 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-07-05T16:42:28.000
Status
Closed
Created Date
2018-06-23T16:42:28.000
Update Date
2018-06-27T14:41:25.000
Closed Date
2018-06-27T14:41:25.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Web
X Coordinate
2513338.10451024
Y Coordinate
7003223.37287472
Lat Long Location
{"type":"Point","coordinates":[-96.724718,32.868328]}
Unique Key
1334315587
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