311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
18-00415212
Service Request Number: 18-00415212 • Address: 9816 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00415212
Address
9816 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Rabies Vector Species - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-17T12:39:33.000
Status
Closed
Created Date
2018-08-16T12:39:33.000
Update Date
2018-08-16T15:00:55.000
Closed Date
2018-08-16T15:00:55.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515846.85704115
Y Coordinate
7002952.1435443
Lat Long Location
{"type":"Point","coordinates":[-96.717203,32.866918]}
Unique Key
1342736584
18-00412817
Service Request Number: 18-00412817 • Address: 9720 FORESTRIDGE DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00412817
Address
9720 FORESTRIDGE DR, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-09-13T12:01:12.000
Status
Open
Created Date
2018-08-15T12:01:12.000
Update Date
2018-08-21T16:40:42.000
Closed Date
2018-08-21T10:44:25.000
Priority
Standard
Method Received Description
Web
X Coordinate
2515314.74115242
Y Coordinate
7004238.67957995
Lat Long Location
{"type":"Point","coordinates":[-96.718719,32.870492]}
Unique Key
1342566967
18-00411908
Service Request Number: 18-00411908 • Address: 9431 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00411908
Address
9431 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-29T08:19:08.000
Status
Closed
Created Date
2018-08-15T08:19:08.000
Update Date
2018-08-17T15:38:23.000
Closed Date
2018-08-17T15:38:23.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513773.01371923
Y Coordinate
7004067.77291437
Lat Long Location
{"type":"Point","coordinates":[-96.723714,32.870047]}
Unique Key
1342509591
18-00411618
Service Request Number: 18-00411618 • Address: 9808 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00411618
Address
9808 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-15T21:51:57.000
Status
Closed
Created Date
2018-08-14T21:51:57.000
Update Date
2018-08-15T01:06:57.000
Closed Date
2018-08-15T01:06:57.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515697.36454468
Y Coordinate
7003929.32229314
Lat Long Location
{"type":"Point","coordinates":[-96.717391,32.869589]}
Unique Key
1342484867
18-00410883
Service Request Number: 18-00410883 • Address: AUDELIA RD & BUXHILL DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00410883
Address
AUDELIA RD & BUXHILL DR, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-20T15:03:44.000
Status
Closed
Created Date
2018-08-14T15:03:44.000
Update Date
2018-08-15T08:10:44.000
Closed Date
2018-08-15T08:10:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515590.63904716
Y Coordinate
7003296.12685256
Lat Long Location
{"type":"Point","coordinates":[-96.717851,32.867812]}
Unique Key
1342428123
18-00410753
Service Request Number: 18-00410753 • Address: 7413 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00410753
Address
7413 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-09-12T14:35:18.000
Status
Closed
Created Date
2018-08-14T14:35:18.000
Update Date
2018-08-15T08:48:06.000
Closed Date
2018-08-15T08:48:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513675.45229488
Y Coordinate
7000038.04974068
Lat Long Location
{"type":"Point","coordinates":[-96.725566,32.859582]}
Unique Key
1342420777
18-00409686
Service Request Number: 18-00409686 • Address: 9400 DARTCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00409686
Address
9400 DARTCREST DR, DALLAS, TX 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-16T09:25:03.000
Status
Closed
Created Date
2018-08-14T09:25:03.000
Update Date
2018-08-14T12:59:26.000
Closed Date
2018-08-14T12:59:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512301.18041425
Y Coordinate
7007026.40271346
Lat Long Location
{"type":"Point","coordinates":[-96.728544,32.87827]}
Unique Key
1342348332
18-00407371
Service Request Number: 18-00407371 • Address: 9240 ROYALPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00407371
Address
9240 ROYALPINE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-02-05T11:01:38.000
Status
Open
Created Date
2018-08-13T11:01:38.000
Update Date
2018-08-15T10:55:53.000
Closed Date
2018-08-13T11:01:38.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512877.86135668
Y Coordinate
7004156.47135643
Lat Long Location
{"type":"Point","coordinates":[-96.72685,32.870324]}
Unique Key
1342191212
18-00406745
Service Request Number: 18-00406745 • Address: LANSHIRE DR & AUDELIA RD, DALLAS, TX • City Council District: 10
Service Request Number
18-00406745
Address
LANSHIRE DR & AUDELIA RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-27T07:13:03.000
Status
Closed
Created Date
2018-08-13T07:13:03.000
Update Date
2018-08-22T08:42:11.000
Closed Date
2018-08-22T08:42:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515578.59894828
Y Coordinate
7003949.58218758
Lat Long Location
{"type":"Point","coordinates":[-96.718004,32.869626]}
Unique Key
1342148619
18-00406294
Service Request Number: 18-00406294 • Address: 9083 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00406294
Address
9083 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-13T13:09:58.000
Status
Closed
Created Date
2018-08-12T13:09:58.000
Update Date
2018-08-13T13:56:36.000
Closed Date
2018-08-13T13:56:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2511929.41534521
Y Coordinate
7003963.04167051
Lat Long Location
{"type":"Point","coordinates":[-96.729851,32.869764]}
Unique Key
1342104780
18-00406068
Service Request Number: 18-00406068 • Address: 9729 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00406068
Address
9729 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-20T07:46:02.000
Status
Closed
Created Date
2018-08-12T07:46:02.000
Update Date
2018-08-14T10:21:01.000
Closed Date
2018-08-14T10:21:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514686.14533078
Y Coordinate
7006453.56452341
Lat Long Location
{"type":"Point","coordinates":[-96.720716,32.876465]}
Unique Key
1342085747
18-00406067
Service Request Number: 18-00406067 • Address: 9729 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00406067
Address
9729 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-10-16T07:43:53.000
Status
Closed
Created Date
2018-08-12T07:43:53.000
Update Date
2018-08-12T07:44:49.000
Closed Date
2018-08-12T07:44:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514686.14533078
Y Coordinate
7006453.56452341
Lat Long Location
{"type":"Point","coordinates":[-96.720716,32.876465]}
Unique Key
1342085632
18-00406062
Service Request Number: 18-00406062 • Address: 9707 FITZROY CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00406062
Address
9707 FITZROY CIR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-10-16T06:46:03.000
Status
Open
Created Date
2018-08-12T06:46:03.000
Update Date
2018-08-24T14:39:41.000
Closed Date
2018-08-22T11:06:57.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2515502.25121919
Y Coordinate
7002665.05929855
Lat Long Location
{"type":"Point","coordinates":[-96.718404,32.866018]}
Unique Key
1342084366
18-00405970
Service Request Number: 18-00405970 • Address: 10168 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00405970
Address
10168 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-18T19:32:48.000
Status
Closed
Created Date
2018-08-11T19:32:48.000
Update Date
2018-08-21T07:58:50.000
Closed Date
2018-08-21T07:58:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517718.26017189
Y Coordinate
7003550.21814318
Lat Long Location
{"type":"Point","coordinates":[-96.711025,32.868455]}
Unique Key
1342072281
18-00405806
Service Request Number: 18-00405806 • Address: 9729 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00405806
Address
9729 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-14T15:35:54.000
Status
Closed
Created Date
2018-08-11T15:35:54.000
Update Date
2018-08-12T07:46:02.000
Closed Date
2018-08-12T07:46:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514686.14378581
Y Coordinate
7006453.56488807
Lat Long Location
{"type":"Point","coordinates":[-96.720716,32.876465]}
Unique Key
1342057463
18-00405759
Service Request Number: 18-00405759 • Address: 9707 FITZROY CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00405759
Address
9707 FITZROY CIR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-14T14:39:44.000
Status
Closed
Created Date
2018-08-11T14:39:44.000
Update Date
2018-08-12T06:46:05.000
Closed Date
2018-08-12T06:46:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515502.25170116
Y Coordinate
7002665.06058652
Lat Long Location
{"type":"Point","coordinates":[-96.718404,32.866018]}
Unique Key
1342053712
18-00405676
Service Request Number: 18-00405676 • Address: LANSHIRE DR & AUDELIA RD, DALLAS, TX • City Council District: 10
Service Request Number
18-00405676
Address
LANSHIRE DR & AUDELIA RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-17T13:11:18.000
Status
Closed
Created Date
2018-08-11T13:11:18.000
Update Date
2018-08-13T07:14:03.000
Closed Date
2018-08-13T07:13:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515578.59894828
Y Coordinate
7003949.58218758
Lat Long Location
{"type":"Point","coordinates":[-96.718004,32.869626]}
Unique Key
1342047409
18-00405449
Service Request Number: 18-00405449 • Address: 8006 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00405449
Address
8006 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-16T09:17:02.000
Status
Closed
Created Date
2018-08-11T09:17:02.000
Update Date
2018-08-13T14:52:51.000
Closed Date
2018-08-13T14:52:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512940.65957641
Y Coordinate
7003212.68842924
Lat Long Location
{"type":"Point","coordinates":[-96.726616,32.867823]}
Unique Key
1342030520
18-00405346
Service Request Number: 18-00405346 • Address: 9773 MAPLEHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00405346
Address
9773 MAPLEHILL DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-24T23:20:42.000
Status
Open
Created Date
2018-08-10T23:20:42.000
Update Date
2018-08-26T23:36:06.000
Closed Date
2018-08-10T23:20:42.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515037.13917107
Y Coordinate
7005764.53878435
Lat Long Location
{"type":"Point","coordinates":[-96.719485,32.874594]}
Unique Key
1342018067
18-00404716
Service Request Number: 18-00404716 • Address: 9949 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00404716
Address
9949 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-14T15:10:39.000
Status
Closed
Created Date
2018-08-10T15:10:39.000
Update Date
2018-08-10T16:13:40.000
Closed Date
2018-08-10T16:13:40.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2516776.01338046
Y Coordinate
7005340.1211259
Lat Long Location
{"type":"Point","coordinates":[-96.713359,32.873451]}
Unique Key
1341967686
18-00403444
Service Request Number: 18-00403444 • Address: 9354 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00403444
Address
9354 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-15T07:25:12.000
Status
Closed
Created Date
2018-08-10T07:25:12.000
Update Date
2018-08-10T20:16:57.000
Closed Date
2018-08-10T20:16:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2512878.20927963
Y Coordinate
7004990.55501653
Lat Long Location
{"type":"Point","coordinates":[-96.72635,32.873036]}
Unique Key
1341875652
18-00401950
Service Request Number: 18-00401950 • Address: 9617 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00401950
Address
9617 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-23T11:40:10.000
Status
Closed
Created Date
2018-08-09T11:40:10.000
Update Date
2018-08-22T10:10:42.000
Closed Date
2018-08-22T10:10:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514859.47635959
Y Coordinate
7003495.48597346
Lat Long Location
{"type":"Point","coordinates":[-96.720211,32.868461]}
Unique Key
1341762977
18-00401890
Service Request Number: 18-00401890 • Address: 9315 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00401890
Address
9315 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-16T11:24:14.000
Status
Closed
Created Date
2018-08-09T11:24:14.000
Update Date
2018-08-21T07:48:50.000
Closed Date
2018-08-21T07:48:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2511869.12305654
Y Coordinate
7005366.50423959
Lat Long Location
{"type":"Point","coordinates":[-96.730024,32.87367]}
Unique Key
1341758699
18-00401711
Service Request Number: 18-00401711 • Address: LANSHIRE DR & WHITE ROCK TRL, DALLAS, TX • City Council District: 10
Service Request Number
18-00401711
Address
LANSHIRE DR & WHITE ROCK TRL, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-23T10:35:29.000
Status
Closed
Created Date
2018-08-09T10:35:29.000
Update Date
2018-08-27T13:02:17.000
Closed Date
2018-08-23T14:34:00.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513701.51699166
Y Coordinate
7002225.1421075
Lat Long Location
{"type":"Point","coordinates":[-96.724207,32.864957]}
Unique Key
1341747380
18-00401648
Service Request Number: 18-00401648 • Address: 8720 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00401648
Address
8720 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-23T10:18:55.000
Status
Closed
Created Date
2018-08-09T10:18:55.000
Update Date
2018-08-10T10:23:24.000
Closed Date
2018-08-10T10:23:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512532.87876435
Y Coordinate
7002564.82282355
Lat Long Location
{"type":"Point","coordinates":[-96.728048,32.865943]}
Unique Key
1341743070
18-00401638
Service Request Number: 18-00401638 • Address: 9224 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00401638
Address
9224 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-11T10:17:20.000
Status
Closed
Created Date
2018-08-09T10:17:20.000
Update Date
2018-08-09T20:16:52.000
Closed Date
2018-08-09T20:16:52.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513117.06558804
Y Coordinate
7004611.37421172
Lat Long Location
{"type":"Point","coordinates":[-96.725937,32.871613]}
Unique Key
1341742522
18-00400947
Service Request Number: 18-00400947 • Address: 9628 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00400947
Address
9628 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-10T21:14:32.000
Status
Closed
Created Date
2018-08-08T21:14:32.000
Update Date
2018-08-09T11:15:33.000
Closed Date
2018-08-09T11:15:32.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514664.29019602
Y Coordinate
7002588.54612288
Lat Long Location
{"type":"Point","coordinates":[-96.720567,32.865582]}
Unique Key
1341690548
18-00400252
Service Request Number: 18-00400252 • Address: 8720 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00400252
Address
8720 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-09-20T15:02:35.000
Status
Closed
Created Date
2018-08-08T15:02:35.000
Update Date
2018-08-10T10:25:58.000
Closed Date
2018-08-10T10:25:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512532.8799042
Y Coordinate
7002564.82221672
Lat Long Location
{"type":"Point","coordinates":[-96.728048,32.865943]}
Unique Key
1341639214
18-00400143
Service Request Number: 18-00400143 • Address: 9665 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00400143
Address
9665 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-22T14:31:40.000
Status
Closed
Created Date
2018-08-08T14:31:40.000
Update Date
2018-08-10T15:03:21.000
Closed Date
2018-08-10T15:03:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514025.69330635
Y Coordinate
7006171.01269469
Lat Long Location
{"type":"Point","coordinates":[-96.722879,32.875764]}
Unique Key
1341631044
18-00398402
Service Request Number: 18-00398402 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00398402
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-21T20:23:08.000
Status
Closed
Created Date
2018-08-07T20:23:08.000
Update Date
2018-08-07T21:07:02.000
Closed Date
2018-08-07T21:07:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1341506537
18-00398331
Service Request Number: 18-00398331 • Address: 9712 MAPLEHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00398331
Address
9712 MAPLEHILL DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-10T19:14:17.000
Status
Closed
Created Date
2018-08-07T19:14:17.000
Update Date
2018-08-08T01:21:16.000
Closed Date
2018-08-08T01:21:16.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2514497.91824371
Y Coordinate
7005364.5637257
Lat Long Location
{"type":"Point","coordinates":[-96.72154,32.873545]}
Unique Key
1341501327
18-00397880
Service Request Number: 18-00397880 • Address: 9210 ROYALPINE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00397880
Address
9210 ROYALPINE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-05T16:00:05.000
Status
Closed
Created Date
2018-08-07T16:00:05.000
Update Date
2018-08-13T10:50:55.000
Closed Date
2018-08-13T10:50:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512584.5116629
Y Coordinate
7003884.95753004
Lat Long Location
{"type":"Point","coordinates":[-96.72784,32.869578]}
Unique Key
1341466974
18-00397440
Service Request Number: 18-00397440 • Address: 7413 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00397440
Address
7413 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-21T14:14:51.000
Status
Closed
Created Date
2018-08-07T14:14:51.000
Update Date
2018-08-21T16:52:05.000
Closed Date
2018-08-21T16:01:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2513675.45229488
Y Coordinate
7000038.04974068
Lat Long Location
{"type":"Point","coordinates":[-96.725566,32.859582]}
Unique Key
1341443022
18-00396187
Service Request Number: 18-00396187 • Address: 9949 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00396187
Address
9949 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-09T08:23:53.000
Status
Closed
Created Date
2018-08-07T08:23:53.000
Update Date
2018-08-07T09:14:21.000
Closed Date
2018-08-07T09:14:21.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2516776.01338046
Y Coordinate
7005340.1211259
Lat Long Location
{"type":"Point","coordinates":[-96.713359,32.873451]}
Unique Key
1341366559
18-00395810
Service Request Number: 18-00395810 • Address: 9517 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00395810
Address
9517 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-15T23:41:46.000
Status
Duplicate (closed)
Created Date
2018-08-06T23:41:46.000
Update Date
2018-08-08T10:13:16.000
Closed Date
2018-08-08T10:13:17.000
Priority
Standard
Method Received Description
Web
X Coordinate
2514645.57221065
Y Coordinate
7004302.02789518
Lat Long Location
{"type":"Point","coordinates":[-96.720792,32.870455]}
Unique Key
1341338411
18-00395391
Service Request Number: 18-00395391 • Address: 9516 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00395391
Address
9516 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Home Occupation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-26T16:56:26.000
Status
Closed
Created Date
2018-08-06T16:56:26.000
Update Date
2018-08-08T12:54:47.000
Closed Date
2018-08-08T12:54:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2514743.06565895
Y Coordinate
7004562.87923133
Lat Long Location
{"type":"Point","coordinates":[-96.720196,32.871155]}
Unique Key
1341308614
18-00394613
Service Request Number: 18-00394613 • Address: 9826 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00394613
Address
9826 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-20T13:05:27.000
Status
Closed
Created Date
2018-08-06T13:05:27.000
Update Date
2018-08-07T14:58:14.000
Closed Date
2018-08-07T14:58:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515963.66763172
Y Coordinate
7002953.22550827
Lat Long Location
{"type":"Point","coordinates":[-96.716787,32.866915]}
Unique Key
1341255407
18-00393506
Service Request Number: 18-00393506 • Address: 9354 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00393506
Address
9354 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-20T08:10:49.000
Status
Closed
Created Date
2018-08-06T08:10:49.000
Update Date
2018-08-06T13:53:49.000
Closed Date
2018-08-06T13:53:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512878.20927963
Y Coordinate
7004990.55501653
Lat Long Location
{"type":"Point","coordinates":[-96.72635,32.873036]}
Unique Key
1341188962
18-00393414
Service Request Number: 18-00393414 • Address: 7413 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00393414
Address
7413 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-13T06:55:23.000
Status
Closed
Created Date
2018-08-06T06:55:23.000
Update Date
2018-08-07T14:15:42.000
Closed Date
2018-08-07T14:15:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2513675.45229488
Y Coordinate
7000038.04974068
Lat Long Location
{"type":"Point","coordinates":[-96.725566,32.859582]}
Unique Key
1341181041
18-00393176
Service Request Number: 18-00393176 • Address: 9517 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00393176
Address
9517 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-15T22:05:33.000
Status
Closed
Created Date
2018-08-05T22:05:33.000
Update Date
2018-08-08T10:13:17.000
Closed Date
2018-08-08T10:13:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2514645.57250518
Y Coordinate
7004302.02761032
Lat Long Location
{"type":"Point","coordinates":[-96.720792,32.870455]}
Unique Key
1341140274
18-00392961
Service Request Number: 18-00392961 • Address: 9039 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00392961
Address
9039 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-08-24T14:27:33.000
Status
Closed
Created Date
2018-08-05T14:27:33.000
Update Date
2018-08-07T08:37:44.000
Closed Date
2018-08-07T08:37:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2513175.06235085
Y Coordinate
7001723.34477636
Lat Long Location
{"type":"Point","coordinates":[-96.725919,32.86354]}
Unique Key
1341099352
18-00392005
Service Request Number: 18-00392005 • Address: DORAN CIR & GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
18-00392005
Address
DORAN CIR & GOFORTH RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-20T09:00:34.000
Status
Open
Created Date
2018-08-04T09:00:34.000
Update Date
2018-08-13T16:48:22.000
Closed Date
2018-08-06T10:46:04.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513526.78177044
Y Coordinate
7000193.39353
Lat Long Location
{"type":"Point","coordinates":[-96.725084,32.859465]}
Unique Key
1341003565
18-00391998
Service Request Number: 18-00391998 • Address: 7413 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00391998
Address
7413 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-12-13T08:55:41.000
Status
Closed
Created Date
2018-08-04T08:55:41.000
Update Date
2018-08-06T06:56:15.000
Closed Date
2018-08-06T06:56:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513675.45229488
Y Coordinate
7000038.04974068
Lat Long Location
{"type":"Point","coordinates":[-96.725566,32.859582]}
Unique Key
1341003078
18-00391952
Service Request Number: 18-00391952 • Address: CHISWELL RD & AUDELIA RD, DALLAS, TX • City Council District: 10
Service Request Number
18-00391952
Address
CHISWELL RD & AUDELIA RD, DALLAS, TX
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-08-09T07:49:19.000
Status
Closed
Created Date
2018-08-04T07:49:19.000
Update Date
2018-08-04T10:15:40.000
Closed Date
2018-08-04T10:15:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515585.65312259
Y Coordinate
7003622.12764593
Lat Long Location
{"type":"Point","coordinates":[-96.717994,32.868706]}
Unique Key
1340999216
18-00391436
Service Request Number: 18-00391436 • Address: 9215 CLIFFMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00391436
Address
9215 CLIFFMERE DR, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-08-07T16:04:11.000
Status
Closed
Created Date
2018-08-03T16:04:11.000
Update Date
2018-08-03T16:57:14.000
Closed Date
2018-08-03T16:57:14.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513228.7314982
Y Coordinate
7005039.91632981
Lat Long Location
{"type":"Point","coordinates":[-96.725567,32.872615]}
Unique Key
1340955389
18-00390991
Service Request Number: 18-00390991 • Address: 7905 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00390991
Address
7905 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-08-17T13:48:21.000
Status
Closed
Created Date
2018-08-03T13:48:21.000
Update Date
2018-08-06T10:23:18.000
Closed Date
2018-08-06T10:23:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512128.18358715
Y Coordinate
7003273.23097473
Lat Long Location
{"type":"Point","coordinates":[-96.729254,32.867847]}
Unique Key
1340928407
18-00390352
Service Request Number: 18-00390352 • Address: 8727 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00390352
Address
8727 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-17T10:29:56.000
Status
Closed
Created Date
2018-08-03T10:29:56.000
Update Date
2018-08-08T15:38:19.000
Closed Date
2018-08-08T15:38:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512451.69426075
Y Coordinate
7002586.53950911
Lat Long Location
{"type":"Point","coordinates":[-96.728251,32.866107]}
Unique Key
1340891091
18-00390028
Service Request Number: 18-00390028 • Address: 9426 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00390028
Address
9426 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-10T08:41:10.000
Status
Closed
Created Date
2018-08-03T08:41:10.000
Update Date
2018-08-08T07:41:45.000
Closed Date
2018-08-08T07:41:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2513788.3832013
Y Coordinate
7004027.71550368
Lat Long Location
{"type":"Point","coordinates":[-96.723859,32.869941]}
Unique Key
1340867437
18-00390025
Service Request Number: 18-00390025 • Address: 9264 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00390025
Address
9264 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-08-10T08:38:59.000
Status
Closed
Created Date
2018-08-03T08:38:59.000
Update Date
2018-08-08T07:39:47.000
Closed Date
2018-08-08T07:39:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2513480.72944252
Y Coordinate
7004263.72688449
Lat Long Location
{"type":"Point","coordinates":[-96.724606,32.870484]}
Unique Key
1340867048
18-00389737
Service Request Number: 18-00389737 • Address: 9225 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00389737
Address
9225 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-08-17T06:25:44.000
Status
Closed
Created Date
2018-08-03T06:25:44.000
Update Date
2018-08-17T08:20:48.000
Closed Date
2018-08-17T08:20:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513250.55809576
Y Coordinate
7004057.43298194
Lat Long Location
{"type":"Point","coordinates":[-96.725505,32.869868]}
Unique Key
1340839184