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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00425845
Service Request Number: 17-00425845 • Address: 9389 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00425845
Address
9389 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-08T14:38:03.000
Status
Closed
Created Date
2017-08-24T14:38:03.000
Update Date
2017-08-28T09:04:29.000
Closed Date
2017-08-28T09:04:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514372.52689251
Y Coordinate
7004934.03549038
Lat Long Location
{"type":"Point","coordinates":[-96.721868,32.8723]}
Unique Key
1291751871
17-00425453
Service Request Number: 17-00425453 • Address: 7928 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00425453
Address
7928 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-05T12:53:14.000
Status
Closed
Created Date
2017-08-24T12:53:14.000
Update Date
2017-08-28T13:19:25.000
Closed Date
2017-08-28T13:19:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512715.66885789
Y Coordinate
7002836.56339192
Lat Long Location
{"type":"Point","coordinates":[-96.727009,32.867228]}
Unique Key
1291727218
17-00424327
Service Request Number: 17-00424327 • Address: 9738 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00424327
Address
9738 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-04T07:11:28.000
Status
Closed
Created Date
2017-08-24T07:11:28.000
Update Date
2018-01-04T16:38:28.000
Closed Date
2018-01-04T16:19:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2515335.60647972
Y Coordinate
7003909.35314709
Lat Long Location
{"type":"Point","coordinates":[-96.718243,32.869629]}
Unique Key
1291609142
17-00424020
Service Request Number: 17-00424020 • Address: 9407 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00424020
Address
9407 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-01T17:13:28.000
Status
Closed
Created Date
2017-08-23T17:13:28.000
Update Date
2017-08-28T10:55:49.000
Closed Date
2017-08-28T10:55:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513569.30715723
Y Coordinate
7003852.13632347
Lat Long Location
{"type":"Point","coordinates":[-96.72455,32.869346]}
Unique Key
1291561625
17-00424015
Service Request Number: 17-00424015 • Address: 9407 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00424015
Address
9407 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-01T17:09:20.000
Status
Closed
Created Date
2017-08-23T17:09:20.000
Update Date
2017-08-30T08:12:58.000
Closed Date
2017-08-30T08:12:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513569.30875128
Y Coordinate
7003852.13648383
Lat Long Location
{"type":"Point","coordinates":[-96.72455,32.869346]}
Unique Key
1291560942
17-00422682
Service Request Number: 17-00422682 • Address: 8023 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00422682
Address
8023 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Loose Dog (Owned) - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-08-26T10:32:05.000
Status
Closed
Created Date
2017-08-23T10:32:05.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-08-24T07:54:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512843.2394098
Y Coordinate
7003724.42250232
Lat Long Location
{"type":"Point","coordinates":[-96.72669,32.869243]}
Unique Key
1291463830
17-00422132
Service Request Number: 17-00422132 • Address: 9389 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00422132
Address
9389 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-09-07T07:53:54.000
Status
Closed
Created Date
2017-08-23T07:53:54.000
Update Date
2017-08-24T14:41:02.000
Closed Date
2017-08-24T14:41:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514372.52689251
Y Coordinate
7004934.03549038
Lat Long Location
{"type":"Point","coordinates":[-96.721868,32.8723]}
Unique Key
1291422808
17-00421709
Service Request Number: 17-00421709 • Address: 10461 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00421709
Address
10461 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-08-25T18:47:56.000
Status
Closed
Created Date
2017-08-22T18:47:56.000
Update Date
2017-08-23T13:31:13.000
Closed Date
2017-08-23T13:31:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519543.48481195
Y Coordinate
7003574.41176566
Lat Long Location
{"type":"Point","coordinates":[-96.705195,32.868309]}
Unique Key
1291368497
17-00421399
Service Request Number: 17-00421399 • Address: 9400 DARTCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00421399
Address
9400 DARTCREST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-08-29T16:02:32.000
Status
Closed
Created Date
2017-08-22T16:02:32.000
Update Date
2017-08-24T12:58:55.000
Closed Date
2017-08-24T12:58:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512301.18041425
Y Coordinate
7007026.40271346
Lat Long Location
{"type":"Point","coordinates":[-96.728544,32.87827]}
Unique Key
1291314901
17-00421169
Service Request Number: 17-00421169 • Address: 9707 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00421169
Address
9707 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Rabies Vector Species - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-08-23T15:22:58.000
Status
Closed
Created Date
2017-08-22T15:22:58.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-08-25T14:21:13.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514402.61730934
Y Coordinate
7006440.07438869
Lat Long Location
{"type":"Point","coordinates":[-96.721641,32.876454]}
Unique Key
1291296203
17-00420712
Service Request Number: 17-00420712 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00420712
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-08-24T12:57:51.000
Status
Closed
Created Date
2017-08-22T12:57:51.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-08-22T14:38:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1291252449
17-00420591
Service Request Number: 17-00420591 • Address: 9738 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00420591
Address
9738 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-29T12:24:24.000
Status
Closed
Created Date
2017-08-22T12:24:24.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-08-24T07:12:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2515334.9740511
Y Coordinate
7003909.10120872
Lat Long Location
{"type":"Point","coordinates":[-96.718243,32.869629]}
Unique Key
1291244608
17-00420532
Service Request Number: 17-00420532 • Address: 9557 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00420532
Address
9557 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-31T12:12:25.000
Status
Closed
Created Date
2017-08-22T12:12:25.000
Update Date
2017-08-24T11:22:51.000
Closed Date
2017-08-24T11:22:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513394.23436488
Y Coordinate
7006501.62749464
Lat Long Location
{"type":"Point","coordinates":[-96.725196,32.876479]}
Unique Key
1291241219
17-00420525
Service Request Number: 17-00420525 • Address: 9557 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00420525
Address
9557 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-31T12:11:26.000
Status
Closed
Created Date
2017-08-22T12:11:26.000
Update Date
2017-08-24T11:54:27.000
Closed Date
2017-08-24T11:54:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513394.23436488
Y Coordinate
7006501.62749464
Lat Long Location
{"type":"Point","coordinates":[-96.725196,32.876479]}
Unique Key
1291240794
17-00420174
Service Request Number: 17-00420174 • Address: 9224 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00420174
Address
9224 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-29T10:57:52.000
Status
Closed
Created Date
2017-08-22T10:57:52.000
Update Date
2017-08-25T13:57:20.000
Closed Date
2017-08-25T13:57:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2511940.32659804
Y Coordinate
7005685.95478205
Lat Long Location
{"type":"Point","coordinates":[-96.730056,32.874242]}
Unique Key
1291217681
17-00419862
Service Request Number: 17-00419862 • Address: 9728 EDGEPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00419862
Address
9728 EDGEPINE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-31T09:38:36.000
Status
Closed
Created Date
2017-08-22T09:38:36.000
Update Date
2017-08-24T11:55:06.000
Closed Date
2017-08-24T11:55:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514855.978827
Y Coordinate
7006084.36175886
Lat Long Location
{"type":"Point","coordinates":[-96.719975,32.87556]}
Unique Key
1291195914
17-00419807
Service Request Number: 17-00419807 • Address: 9618 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00419807
Address
9618 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-08-24T09:25:46.000
Status
Closed
Created Date
2017-08-22T09:25:46.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-08-22T14:56:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2514111.12201014
Y Coordinate
7005792.56616453
Lat Long Location
{"type":"Point","coordinates":[-96.722625,32.874636]}
Unique Key
1291192233
17-00419633
Service Request Number: 17-00419633 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00419633
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-04T08:47:14.000
Status
Closed
Created Date
2017-08-22T08:47:14.000
Update Date
2017-08-24T15:02:55.000
Closed Date
2017-08-24T15:02:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512091.31514455
Y Coordinate
7003237.53586731
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1291180534
17-00419491
Service Request Number: 17-00419491 • Address: 9516 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00419491
Address
9516 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-31T08:06:53.000
Status
Closed
Created Date
2017-08-22T08:06:53.000
Update Date
2017-08-24T11:56:36.000
Closed Date
2017-08-24T11:56:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514866.55313873
Y Coordinate
7002941.82674441
Lat Long Location
{"type":"Point","coordinates":[-96.720034,32.867234]}
Unique Key
1291170355
17-00419312
Service Request Number: 17-00419312 • Address: 9626 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00419312
Address
9626 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-30T22:43:22.000
Status
Closed
Created Date
2017-08-21T22:43:22.000
Update Date
2017-08-24T11:55:52.000
Closed Date
2017-08-24T11:55:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515028.98991489
Y Coordinate
7004381.50714459
Lat Long Location
{"type":"Point","coordinates":[-96.719332,32.870363]}
Unique Key
1291147273
17-00419246
Service Request Number: 17-00419246 • Address: 7831 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00419246
Address
7831 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-08-22T20:09:08.000
Status
Closed
Created Date
2017-08-21T20:09:08.000
Update Date
2017-08-22T12:12:45.000
Closed Date
2017-08-22T12:12:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512807.97148079
Y Coordinate
7001905.62946746
Lat Long Location
{"type":"Point","coordinates":[-96.727128,32.864022]}
Unique Key
1291141589
17-00419019
Service Request Number: 17-00419019 • Address: 9500 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00419019
Address
9500 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-24T16:59:41.000
Status
Closed
Created Date
2017-08-21T16:59:41.000
Update Date
2017-08-24T13:25:36.000
Closed Date
2017-08-24T13:25:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513084.32451053
Y Coordinate
7005710.32100867
Lat Long Location
{"type":"Point","coordinates":[-96.726161,32.874538]}
Unique Key
1291126095
17-00417919
Service Request Number: 17-00417919 • Address: 10025 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00417919
Address
10025 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-08-30T11:12:02.000
Status
Closed
Created Date
2017-08-21T11:12:02.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-08-22T13:32:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2516845.03451744
Y Coordinate
7002557.8594134
Lat Long Location
{"type":"Point","coordinates":[-96.713757,32.865727]}
Unique Key
1291023746
17-00414429
Service Request Number: 17-00414429 • Address: 8026 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00414429
Address
8026 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-08-23T10:35:14.000
Status
Closed
Created Date
2017-08-18T10:35:14.000
Update Date
2017-08-21T09:42:24.000
Closed Date
2017-08-21T09:42:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513202.88353017
Y Coordinate
7003028.75184877
Lat Long Location
{"type":"Point","coordinates":[-96.725632,32.867458]}
Unique Key
1290638418
17-00413440
Service Request Number: 17-00413440 • Address: 9411 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00413440
Address
9411 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-28T17:36:55.000
Status
Closed
Created Date
2017-08-17T17:36:55.000
Update Date
2017-08-22T09:56:01.000
Closed Date
2017-08-22T09:56:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513607.88871719
Y Coordinate
7003894.39965269
Lat Long Location
{"type":"Point","coordinates":[-96.724381,32.869499]}
Unique Key
1290549878
17-00413436
Service Request Number: 17-00413436 • Address: 9411 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00413436
Address
9411 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-28T17:33:48.000
Status
Closed
Created Date
2017-08-17T17:33:48.000
Update Date
2017-08-22T10:41:00.000
Closed Date
2017-08-22T10:41:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513607.88871719
Y Coordinate
7003894.39965269
Lat Long Location
{"type":"Point","coordinates":[-96.724381,32.869499]}
Unique Key
1290549428
17-00412930
Service Request Number: 17-00412930 • Address: 9421 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00412930
Address
9421 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-09-15T14:47:57.000
Status
Closed
Created Date
2017-08-17T14:47:57.000
Update Date
2017-08-24T13:41:57.000
Closed Date
2017-08-24T13:41:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513704.3454554
Y Coordinate
7004000.05758875
Lat Long Location
{"type":"Point","coordinates":[-96.724062,32.869787]}
Unique Key
1290506038
17-00412021
Service Request Number: 17-00412021 • Address: 9523 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00412021
Address
9523 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-28T10:36:18.000
Status
Closed
Created Date
2017-08-17T10:36:18.000
Update Date
2017-08-21T11:21:55.000
Closed Date
2017-08-21T11:21:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514644.43812969
Y Coordinate
7003265.30105387
Lat Long Location
{"type":"Point","coordinates":[-96.720696,32.868031]}
Unique Key
1290445420
17-00411123
Service Request Number: 17-00411123 • Address: 9336 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00411123
Address
9336 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-30T17:17:37.000
Status
Closed
Created Date
2017-08-16T17:17:37.000
Update Date
2017-08-18T08:22:20.000
Closed Date
2017-08-18T08:22:20.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2513891.10087662
Y Coordinate
7003432.21183386
Lat Long Location
{"type":"Point","coordinates":[-96.723599,32.868362]}
Unique Key
1290353779
17-00410901
Service Request Number: 17-00410901 • Address: 9407 OVERWOOD RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00410901
Address
9407 OVERWOOD RD, DALLAS, TX
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-08-18T16:03:58.000
Status
Closed
Created Date
2017-08-16T16:03:58.000
Update Date
2017-08-16T22:12:05.000
Closed Date
2017-08-16T22:12:05.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513569.30715723
Y Coordinate
7003852.13632347
Lat Long Location
{"type":"Point","coordinates":[-96.72455,32.869346]}
Unique Key
1290334171
17-00410544
Service Request Number: 17-00410544 • Address: 9747 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00410544
Address
9747 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-08-23T14:36:23.000
Status
Closed
Created Date
2017-08-16T14:36:23.000
Update Date
2017-08-17T17:15:34.000
Closed Date
2017-08-17T17:15:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2515401.22210772
Y Coordinate
7002339.8243008
Lat Long Location
{"type":"Point","coordinates":[-96.718742,32.865131]}
Unique Key
1290309953
17-00410508
Service Request Number: 17-00410508 • Address: 9747 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00410508
Address
9747 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-25T14:22:11.000
Status
Closed
Created Date
2017-08-16T14:22:11.000
Update Date
2017-08-24T14:11:23.000
Closed Date
2017-08-24T14:11:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515401.22210772
Y Coordinate
7002339.8243008
Lat Long Location
{"type":"Point","coordinates":[-96.718742,32.865131]}
Unique Key
1290307400
17-00410303
Service Request Number: 17-00410303 • Address: 9715 WISTERWOOD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00410303
Address
9715 WISTERWOOD DR, DALLAS, 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Storm Water Construction Site - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-06T12:57:09.000
Status
Closed
Created Date
2017-08-16T12:57:09.000
Update Date
2017-08-23T10:08:50.000
Closed Date
2017-08-23T10:08:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514516.40773491
Y Coordinate
7004986.69813926
Lat Long Location
{"type":"Point","coordinates":[-96.721328,32.872491]}
Unique Key
1290292325
17-00410119
Service Request Number: 17-00410119 • Address: 9516 CRESTEDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00410119
Address
9516 CRESTEDGE DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-23T11:59:59.000
Status
Duplicate (closed)
Created Date
2017-08-16T11:59:59.000
Update Date
2017-08-22T08:14:16.000
Closed Date
2017-08-22T08:14:16.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513236.39585022
Y Coordinate
7006739.49808829
Lat Long Location
{"type":"Point","coordinates":[-96.725474,32.877459]}
Unique Key
1290279663
17-00409606
Service Request Number: 17-00409606 • Address: 9354 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00409606
Address
9354 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-25T10:07:07.000
Status
Closed
Created Date
2017-08-16T10:07:07.000
Update Date
2017-08-18T10:34:32.000
Closed Date
2017-08-18T10:34:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512117.67589712
Y Coordinate
7005374.8479035
Lat Long Location
{"type":"Point","coordinates":[-96.729047,32.873785]}
Unique Key
1290245362
17-00407781
Service Request Number: 17-00407781 • Address: 9636 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00407781
Address
9636 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-18T13:34:20.000
Status
Closed
Created Date
2017-08-15T13:34:20.000
Update Date
2017-08-31T14:22:02.000
Closed Date
2017-08-31T14:22:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514989.06750737
Y Coordinate
7002571.76722545
Lat Long Location
{"type":"Point","coordinates":[-96.719344,32.86649]}
Unique Key
1290100620
17-00407545
Service Request Number: 17-00407545 • Address: 9510 CRESTEDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00407545
Address
9510 CRESTEDGE DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-22T12:18:45.000
Status
Closed
Created Date
2017-08-15T12:18:45.000
Update Date
2017-08-22T08:14:16.000
Closed Date
2017-08-22T08:14:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513191.38896624
Y Coordinate
7006696.07634996
Lat Long Location
{"type":"Point","coordinates":[-96.725654,32.87732]}
Unique Key
1290084449
17-00407507
Service Request Number: 17-00407507 • Address: 9035 LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
17-00407507
Address
9035 LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-08-17T12:07:53.000
Status
Closed
Created Date
2017-08-15T12:07:53.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-08-15T14:38:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513139.21083511
Y Coordinate
7001688.14478864
Lat Long Location
{"type":"Point","coordinates":[-96.726105,32.863392]}
Unique Key
1290081888
17-00406926
Service Request Number: 17-00406926 • Address: 9415 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00406926
Address
9415 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-24T09:40:04.000
Status
Closed
Created Date
2017-08-15T09:40:04.000
Update Date
2017-08-17T11:54:43.000
Closed Date
2017-08-17T11:54:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512322.71366733
Y Coordinate
7005479.26913147
Lat Long Location
{"type":"Point","coordinates":[-96.72832,32.87403]}
Unique Key
1290042974
17-00406924
Service Request Number: 17-00406924 • Address: 9415 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00406924
Address
9415 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-24T09:39:18.000
Status
Closed
Created Date
2017-08-15T09:39:18.000
Update Date
2017-08-17T13:26:07.000
Closed Date
2017-08-17T13:26:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512322.71366733
Y Coordinate
7005479.26913147
Lat Long Location
{"type":"Point","coordinates":[-96.72832,32.87403]}
Unique Key
1290042816
17-00406492
Service Request Number: 17-00406492 • Address: 9336 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00406492
Address
9336 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-18T07:56:14.000
Status
Closed
Created Date
2017-08-15T07:56:14.000
Update Date
2017-08-23T11:32:01.000
Closed Date
2017-08-23T11:32:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513891.1019705
Y Coordinate
7003432.20991122
Lat Long Location
{"type":"Point","coordinates":[-96.723599,32.868362]}
Unique Key
1290013510
17-00406092
Service Request Number: 17-00406092 • Address: 8003 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00406092
Address
8003 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-08-28T18:12:55.000
Status
Closed
Created Date
2017-08-14T18:12:55.000
Update Date
2017-08-25T23:36:13.000
Closed Date
2017-08-25T23:36:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513082.59937942
Y Coordinate
7002889.48196746
Lat Long Location
{"type":"Point","coordinates":[-96.726004,32.866939]}
Unique Key
1289980411
17-00405976
Service Request Number: 17-00405976 • Address: 7907 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00405976
Address
7907 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-12T16:53:12.000
Status
Closed
Created Date
2017-08-14T16:53:12.000
Update Date
2017-08-23T11:22:31.000
Closed Date
2017-08-23T11:22:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513089.39253962
Y Coordinate
7002382.52063472
Lat Long Location
{"type":"Point","coordinates":[-96.72619,32.865357]}
Unique Key
1289967258
17-00405777
Service Request Number: 17-00405777 • Address: 10025 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00405777
Address
10025 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Aggressive Activity - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-08-15T15:38:28.000
Status
Closed
Created Date
2017-08-14T15:38:28.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-08-15T07:54:40.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516845.03451744
Y Coordinate
7002557.8594134
Lat Long Location
{"type":"Point","coordinates":[-96.713757,32.865727]}
Unique Key
1289947421
17-00405469
Service Request Number: 17-00405469 • Address: 9712 MAPLEHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00405469
Address
9712 MAPLEHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-08-15T14:34:23.000
Status
Closed
Created Date
2017-08-14T14:34:23.000
Update Date
2017-08-15T12:11:00.000
Closed Date
2017-08-15T12:11:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514497.91824371
Y Coordinate
7005364.5637257
Lat Long Location
{"type":"Point","coordinates":[-96.721505,32.873573]}
Unique Key
1289927851
17-00404961
Service Request Number: 17-00404961 • Address: 7500 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00404961
Address
7500 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Flooding - Emergency - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-08-19T12:12:05.000
Status
Closed
Created Date
2017-08-14T12:12:05.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-08-14T12:12:05.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2512276.69291627
Y Coordinate
7000673.421058
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1289892381
17-00404655
Service Request Number: 17-00404655 • Address: 9504 CRESTEDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00404655
Address
9504 CRESTEDGE DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-21T10:55:59.000
Status
Closed
Created Date
2017-08-14T10:55:59.000
Update Date
2017-08-15T12:09:03.000
Closed Date
2017-08-15T12:09:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513131.12814289
Y Coordinate
7006637.93748198
Lat Long Location
{"type":"Point","coordinates":[-96.72583,32.877185]}
Unique Key
1289871301
17-00404261
Service Request Number: 17-00404261 • Address: 8040 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00404261
Address
8040 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-08-23T09:39:08.000
Status
Closed
Created Date
2017-08-14T09:39:08.000
Update Date
2017-08-16T10:34:48.000
Closed Date
2017-08-16T10:34:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513016.66068469
Y Coordinate
7003850.82989946
Lat Long Location
{"type":"Point","coordinates":[-96.726318,32.869553]}
Unique Key
1289845452
17-00404190
Service Request Number: 17-00404190 • Address: 10040 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00404190
Address
10040 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-08-15T09:24:46.000
Status
Closed
Created Date
2017-08-14T09:24:46.000
Update Date
2017-10-08T07:50:31.000
Closed Date
2017-10-08T07:50:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516922.88932499
Y Coordinate
7002547.63428127
Lat Long Location
{"type":"Point","coordinates":[-96.71354,32.865804]}
Unique Key
1289840858
17-00404141
Service Request Number: 17-00404141 • Address: 10025 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00404141
Address
10025 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Stray Dog - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-09-19T09:12:01.000
Status
Closed
Created Date
2017-08-14T09:12:01.000
Update Date
2017-09-29T11:58:45.000
Closed Date
2017-08-22T07:53:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2516845.03451744
Y Coordinate
7002557.8594134
Lat Long Location
{"type":"Point","coordinates":[-96.713682,32.865754]}
Unique Key
1289837444
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