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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00475104
Service Request Number: 17-00475104 • Address: 9800 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00475104
Address
9800 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-22T13:56:21.000
Status
Closed
Created Date
2017-09-21T13:56:21.000
Update Date
2017-09-22T10:04:51.000
Closed Date
2017-09-22T10:04:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513566.55518738
Y Coordinate
7008234.37478737
Lat Long Location
{"type":"Point","coordinates":[-96.067593,41.249816]}
Unique Key
1295900371
17-00474766
Service Request Number: 17-00474766 • Address: 9552 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00474766
Address
9552 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-26T11:46:30.000
Status
Closed
Created Date
2017-09-21T11:46:30.000
Update Date
2017-09-22T17:15:36.000
Closed Date
2017-09-22T17:15:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513571.80552212
Y Coordinate
7006180.18541531
Lat Long Location
{"type":"Point","coordinates":[-96.724602,32.875761]}
Unique Key
1295878138
17-00473503
Service Request Number: 17-00473503 • Address: 8020 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00473503
Address
8020 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-22T15:58:43.000
Status
Closed
Created Date
2017-09-20T15:58:43.000
Update Date
2017-09-20T16:10:01.000
Closed Date
2017-09-20T16:10:01.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513559.22377168
Y Coordinate
7002617.50655933
Lat Long Location
{"type":"Point","coordinates":[-96.724607,32.866205]}
Unique Key
1295764845
17-00470079
Service Request Number: 17-00470079 • Address: 7570 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00470079
Address
7570 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-09-21T10:24:12.000
Status
Closed
Created Date
2017-09-19T10:24:12.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-09-19T13:58:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2511929.6091904
Y Coordinate
7001408.7309772
Lat Long Location
{"type":"Point","coordinates":[-96.730115,32.862868]}
Unique Key
1295509440
17-00469104
Service Request Number: 17-00469104 • Address: 10113 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00469104
Address
10113 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-16T17:10:25.000
Status
Closed
Created Date
2017-09-18T17:10:25.000
Update Date
2017-10-12T12:58:32.000
Closed Date
2017-10-12T12:58:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2517238.41515991
Y Coordinate
7002657.08869237
Lat Long Location
{"type":"Point","coordinates":[-96.711632,32.865903]}
Unique Key
1295426447
17-00467945
Service Request Number: 17-00467945 • Address: 9519 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00467945
Address
9519 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-25T10:50:11.000
Status
Closed
Created Date
2017-09-18T10:50:11.000
Update Date
2017-09-20T13:38:19.000
Closed Date
2017-09-20T13:38:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513229.14525847
Y Coordinate
7005905.4627056
Lat Long Location
{"type":"Point","coordinates":[-96.725702,32.874898]}
Unique Key
1295338302
17-00465615
Service Request Number: 17-00465615 • Address: 7908 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00465615
Address
7908 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-20T17:44:22.000
Status
Closed
Created Date
2017-09-15T17:44:22.000
Update Date
2017-09-19T12:13:02.000
Closed Date
2017-09-19T12:13:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512423.02292955
Y Coordinate
7002989.20939959
Lat Long Location
{"type":"Point","coordinates":[-96.728399,32.86715]}
Unique Key
1295124190
17-00464838
Service Request Number: 17-00464838 • Address: 9221 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00464838
Address
9221 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-09-26T10:43:47.000
Status
Closed
Created Date
2017-09-15T10:43:47.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-22T11:31:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513235.82471702
Y Coordinate
7004071.89472799
Lat Long Location
{"type":"Point","coordinates":[-96.725637,32.869979]}
Unique Key
1295056710
17-00464751
Service Request Number: 17-00464751 • Address: 9707 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00464751
Address
9707 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-19T10:13:07.000
Status
Closed
Created Date
2017-09-15T10:13:07.000
Update Date
2017-09-15T14:16:39.000
Closed Date
2017-09-15T14:16:39.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2514456.40958292
Y Coordinate
7004926.76050901
Lat Long Location
{"type":"Point","coordinates":[-96.72155,32.87231]}
Unique Key
1295047546
17-00464682
Service Request Number: 17-00464682 • Address: 9662 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00464682
Address
9662 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-09-29T09:46:56.000
Status
Closed
Created Date
2017-09-15T09:46:56.000
Update Date
2017-09-18T12:06:41.000
Closed Date
2017-09-18T12:06:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513938.42724032
Y Coordinate
7007001.43447215
Lat Long Location
{"type":"Point","coordinates":[-96.723229,32.878372]}
Unique Key
1295032498
17-00461923
Service Request Number: 17-00461923 • Address: FIELDCREST DR & ESTATE LN, DALLAS, • City Council District: 10
Service Request Number
17-00461923
Address
FIELDCREST DR & ESTATE LN, DALLAS,
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-18T22:53:35.000
Status
Closed
Created Date
2017-09-13T22:53:35.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-15T11:02:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513353.17662331
Y Coordinate
7009090.43649142
Lat Long Location
{"type":"Point","coordinates":[-96.724978,32.883842]}
Unique Key
1294808764
17-00461103
Service Request Number: 17-00461103 • Address: 9745 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00461103
Address
9745 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-18T12:56:01.000
Status
Closed
Created Date
2017-09-13T12:56:01.000
Update Date
2017-09-14T17:17:32.000
Closed Date
2017-09-14T17:17:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513632.42604184
Y Coordinate
7007842.42992989
Lat Long Location
{"type":"Point","coordinates":[-96.724051,32.880398]}
Unique Key
1294731660
17-00460651
Service Request Number: 17-00460651 • Address: 9411 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00460651
Address
9411 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-14T10:39:13.000
Status
Closed
Created Date
2017-09-13T10:39:13.000
Update Date
2017-09-13T10:39:14.000
Closed Date
2017-09-13T10:39:13.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2514368.43686692
Y Coordinate
7002969.58252262
Lat Long Location
{"type":"Point","coordinates":[-96.721837,32.867024]}
Unique Key
1294698435
17-00460564
Service Request Number: 17-00460564 • Address: 9005 LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
17-00460564
Address
9005 LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-14T10:10:43.000
Status
Closed
Created Date
2017-09-13T10:10:43.000
Update Date
2017-09-13T10:49:51.000
Closed Date
2017-09-13T10:49:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2512880.62190574
Y Coordinate
7001412.35037373
Lat Long Location
{"type":"Point","coordinates":[-96.726959,32.862639]}
Unique Key
1294691689
17-00459964
Service Request Number: 17-00459964 • Address: 10025 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00459964
Address
10025 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Electrical Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-06T06:30:53.000
Status
Closed
Created Date
2017-09-13T06:30:53.000
Update Date
2017-09-13T08:41:36.000
Closed Date
2017-09-13T08:41:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2516845.03429402
Y Coordinate
7002557.85900358
Lat Long Location
{"type":"Point","coordinates":[-96.713757,32.865727]}
Unique Key
1294646864
17-00459909
Service Request Number: 17-00459909 • Address: 7916 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00459909
Address
7916 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-21T22:44:51.000
Status
Closed
Created Date
2017-09-12T22:44:51.000
Update Date
2017-09-20T15:46:56.000
Closed Date
2017-09-20T15:46:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512266.6121992
Y Coordinate
7003351.57843256
Lat Long Location
{"type":"Point","coordinates":[-96.728806,32.868203]}
Unique Key
1294638647
17-00459642
Service Request Number: 17-00459642 • Address: 10461 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00459642
Address
10461 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-15T18:15:25.000
Status
Closed
Created Date
2017-09-12T18:15:25.000
Update Date
2017-09-13T15:46:45.000
Closed Date
2017-09-13T15:46:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519543.48481195
Y Coordinate
7003574.41176566
Lat Long Location
{"type":"Point","coordinates":[-96.705195,32.868309]}
Unique Key
1294619052
17-00458766
Service Request Number: 17-00458766 • Address: 9518 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00458766
Address
9518 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-14T13:27:52.000
Status
Closed
Created Date
2017-09-12T13:27:52.000
Update Date
2017-09-25T11:54:08.000
Closed Date
2017-09-25T11:54:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513253.06793762
Y Coordinate
7005872.9663802
Lat Long Location
{"type":"Point","coordinates":[-96.725617,32.874964]}
Unique Key
1294552056
17-00458653
Service Request Number: 17-00458653 • Address: 7831 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00458653
Address
7831 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-07T12:37:32.000
Status
Closed
Created Date
2017-09-12T12:37:32.000
Update Date
2017-12-28T08:53:44.000
Closed Date
2017-12-28T08:53:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512807.97226218
Y Coordinate
7001905.6280104
Lat Long Location
{"type":"Point","coordinates":[-96.727128,32.864022]}
Unique Key
1294543185
17-00458634
Service Request Number: 17-00458634 • Address: 7831 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00458634
Address
7831 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-11T12:29:26.000
Status
Closed
Created Date
2017-09-12T12:29:26.000
Update Date
2017-11-03T10:03:17.000
Closed Date
2017-11-03T10:03:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512807.97226218
Y Coordinate
7001905.6280104
Lat Long Location
{"type":"Point","coordinates":[-96.727128,32.864022]}
Unique Key
1294541562
17-00458609
Service Request Number: 17-00458609 • Address: 7831 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00458609
Address
7831 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-10T12:18:26.000
Status
Closed
Created Date
2017-09-12T12:18:26.000
Update Date
2017-10-17T10:23:57.000
Closed Date
2017-10-17T10:23:57.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512807.97226218
Y Coordinate
7001905.6280104
Lat Long Location
{"type":"Point","coordinates":[-96.727128,32.864022]}
Unique Key
1294539305
17-00458556
Service Request Number: 17-00458556 • Address: 7820 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00458556
Address
7820 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-14T12:01:51.000
Status
Closed
Created Date
2017-09-12T12:01:51.000
Update Date
2017-09-20T12:04:14.000
Closed Date
2017-09-20T12:04:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512766.80647331
Y Coordinate
7001791.65446995
Lat Long Location
{"type":"Point","coordinates":[-96.727349,32.863818]}
Unique Key
1294535476
17-00457408
Service Request Number: 17-00457408 • Address: 9755 GATECREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00457408
Address
9755 GATECREST DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-18T18:50:55.000
Status
Closed
Created Date
2017-09-11T18:50:55.000
Update Date
2017-09-15T13:51:21.000
Closed Date
2017-09-15T13:51:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515220.00148066
Y Coordinate
7004800.1588202
Lat Long Location
{"type":"Point","coordinates":[-96.718197,32.872041]}
Unique Key
1294432087
17-00457321
Service Request Number: 17-00457321 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00457321
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Equipment & Bldgs Svcs
Service Request Type
Equipment & Building Services - EBS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-09-25T17:21:18.000
Status
Closed
Created Date
2017-09-11T17:21:18.000
Update Date
2017-09-12T14:41:10.000
Closed Date
2017-09-12T14:41:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1294424719
17-00457096
Service Request Number: 17-00457096 • Address: 9234 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00457096
Address
9234 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-14T16:01:39.000
Status
Closed
Created Date
2017-09-11T16:01:39.000
Update Date
2017-09-13T12:30:54.000
Closed Date
2017-09-13T12:30:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513259.37164221
Y Coordinate
7003992.732423
Lat Long Location
{"type":"Point","coordinates":[-96.725262,32.869663]}
Unique Key
1294403729
17-00457085
Service Request Number: 17-00457085 • Address: 9234 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00457085
Address
9234 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-14T15:59:28.000
Status
Closed
Created Date
2017-09-11T15:59:28.000
Update Date
2017-09-13T12:36:34.000
Closed Date
2017-09-13T12:36:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513259.37164221
Y Coordinate
7003992.732423
Lat Long Location
{"type":"Point","coordinates":[-96.725262,32.869663]}
Unique Key
1294403058
17-00457066
Service Request Number: 17-00457066 • Address: 9519 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00457066
Address
9519 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-23T15:56:44.000
Status
Closed
Created Date
2017-09-11T15:56:44.000
Update Date
2017-09-18T10:58:04.000
Closed Date
2017-09-18T10:58:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2513229.14525847
Y Coordinate
7005905.4627056
Lat Long Location
{"type":"Point","coordinates":[-96.725702,32.874898]}
Unique Key
1294401839
17-00456579
Service Request Number: 17-00456579 • Address: 7746 GOFORTH CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00456579
Address
7746 GOFORTH CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-09-25T13:57:54.000
Status
Closed
Created Date
2017-09-11T13:57:54.000
Update Date
2017-09-26T12:29:59.000
Closed Date
2017-09-14T11:05:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511892.86767164
Y Coordinate
7002700.06183304
Lat Long Location
{"type":"Point","coordinates":[-96.730212,32.866329]}
Unique Key
1294369438
17-00456096
Service Request Number: 17-00456096 • Address: 9407 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00456096
Address
9407 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-12T11:38:04.000
Status
Closed
Created Date
2017-09-11T11:38:04.000
Update Date
2017-09-11T15:14:45.000
Closed Date
2017-09-11T15:14:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512324.43470322
Y Coordinate
7005097.59842523
Lat Long Location
{"type":"Point","coordinates":[-96.72859,32.872875]}
Unique Key
1294337109
17-00455970
Service Request Number: 17-00455970 • Address: 9211 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00455970
Address
9211 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-09-13T10:59:40.000
Status
Closed
Created Date
2017-09-11T10:59:40.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-09-11T14:40:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513318.32409649
Y Coordinate
7005443.04732602
Lat Long Location
{"type":"Point","coordinates":[-96.725504,32.873949]}
Unique Key
1294327408
17-00455410
Service Request Number: 17-00455410 • Address: 9526 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00455410
Address
9526 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-28T08:37:02.000
Status
Closed
Created Date
2017-09-11T08:37:02.000
Update Date
2017-12-29T10:38:10.000
Closed Date
2017-12-29T10:38:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514667.6260504
Y Coordinate
7004246.0065246
Lat Long Location
{"type":"Point","coordinates":[-96.7207,32.870398]}
Unique Key
1294286757
17-00454880
Service Request Number: 17-00454880 • Address: 9526 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00454880
Address
9526 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-09-29T12:33:57.000
Status
Closed
Created Date
2017-09-10T12:33:57.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-09-11T08:37:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2514667.62652404
Y Coordinate
7004246.0056761
Lat Long Location
{"type":"Point","coordinates":[-96.7207,32.870398]}
Unique Key
1294227007
17-00454788
Service Request Number: 17-00454788 • Address: FIELDCREST DR & WALNUT HILL LN, DALLAS, TX • City Council District: 10
Service Request Number
17-00454788
Address
FIELDCREST DR & WALNUT HILL LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Timing - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-09-14T10:29:30.000
Status
Closed
Created Date
2017-09-10T10:29:30.000
Update Date
2017-09-29T12:06:55.000
Closed Date
2017-09-11T09:41:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2513912.55897396
Y Coordinate
7007271.62068306
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1294217624
17-00453932
Service Request Number: 17-00453932 • Address: 9900 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00453932
Address
9900 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-09-11T10:11:16.000
Status
Closed
Created Date
2017-09-09T10:11:16.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-09-09T21:53:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2516437.55930893
Y Coordinate
7005208.30614465
Lat Long Location
{"type":"Point","coordinates":[-96.715118,32.873127]}
Unique Key
1294145919
17-00453929
Service Request Number: 17-00453929 • Address: 9900 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00453929
Address
9900 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-18T10:09:49.000
Status
Closed
Created Date
2017-09-09T10:09:49.000
Update Date
2017-09-11T15:44:55.000
Closed Date
2017-09-11T15:44:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2516437.55930893
Y Coordinate
7005208.30614465
Lat Long Location
{"type":"Point","coordinates":[-96.715118,32.873127]}
Unique Key
1294145742
17-00453359
Service Request Number: 17-00453359 • Address: 10462 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00453359
Address
10462 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-13T15:57:49.000
Status
Closed
Created Date
2017-09-08T15:57:49.000
Update Date
2017-09-12T12:34:15.000
Closed Date
2017-09-12T12:34:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519569.7632162
Y Coordinate
7003543.45017832
Lat Long Location
{"type":"Point","coordinates":[-96.705066,32.868351]}
Unique Key
1294093216
17-00453042
Service Request Number: 17-00453042 • Address: 9211 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00453042
Address
9211 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-09-22T14:42:36.000
Status
Closed
Created Date
2017-09-08T14:42:36.000
Update Date
2017-09-11T11:01:03.000
Closed Date
2017-09-11T11:01:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513318.32409649
Y Coordinate
7005443.04732602
Lat Long Location
{"type":"Point","coordinates":[-96.725504,32.873949]}
Unique Key
1294071538
17-00452327
Service Request Number: 17-00452327 • Address: 8500 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00452327
Address
8500 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-19T11:02:38.000
Status
Closed
Created Date
2017-09-08T11:02:38.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-09-12T11:36:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513297.98060321
Y Coordinate
7001832.95075557
Lat Long Location
{"type":"Point","coordinates":[-117.014381,32.749634]}
Unique Key
1294022340
17-00451522
Service Request Number: 17-00451522 • Address: 8049 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00451522
Address
8049 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-12T20:21:14.000
Status
Closed
Created Date
2017-09-07T20:21:14.000
Update Date
2017-09-08T16:38:36.000
Closed Date
2017-09-08T16:16:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513260.82352137
Y Coordinate
7003188.55263764
Lat Long Location
{"type":"Point","coordinates":[-96.725025,32.868076]}
Unique Key
1293959781
17-00451443
Service Request Number: 17-00451443 • Address: 9115 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00451443
Address
9115 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-12T19:29:08.000
Status
Closed
Created Date
2017-09-07T19:29:08.000
Update Date
2017-09-08T14:30:15.000
Closed Date
2017-09-08T14:30:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513453.64634618
Y Coordinate
7001997.39263458
Lat Long Location
{"type":"Point","coordinates":[-96.724728,32.864506]}
Unique Key
1293954778
17-00451048
Service Request Number: 17-00451048 • Address: 8028 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00451048
Address
8028 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-11T16:01:42.000
Status
Closed
Created Date
2017-09-07T16:01:42.000
Update Date
2017-09-07T16:59:47.000
Closed Date
2017-09-07T16:59:47.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513589.97764894
Y Coordinate
7002675.98568492
Lat Long Location
{"type":"Point","coordinates":[-96.724489,32.866449]}
Unique Key
1293920945
17-00450968
Service Request Number: 17-00450968 • Address: 8500 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00450968
Address
8500 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-21T15:44:05.000
Status
Closed
Created Date
2017-09-07T15:44:05.000
Update Date
2017-09-08T11:03:47.000
Closed Date
2017-09-08T11:03:47.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2513297.98060321
Y Coordinate
7001832.95075557
Lat Long Location
{"type":"Point","coordinates":[-118.468581,34.22549]}
Unique Key
1293913190
17-00450322
Service Request Number: 17-00450322 • Address: 8500 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00450322
Address
8500 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Barricades - Pickup - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-09-08T13:18:48.000
Status
Closed
Created Date
2017-09-07T13:18:48.000
Update Date
2017-09-29T12:10:45.000
Closed Date
2017-09-07T15:44:05.000
Outcome
Closed - Close SR
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513297.9804854
Y Coordinate
7001832.95004811
Lat Long Location
{"type":"Point","coordinates":[-118.468581,34.22549]}
Unique Key
1293844247
17-00449882
Service Request Number: 17-00449882 • Address: 9707 WISTERWOOD DR, DALLAS, TX • City Council District: 10
Service Request Number
17-00449882
Address
9707 WISTERWOOD DR, DALLAS, TX
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-11T11:18:14.000
Status
Closed
Created Date
2017-09-07T11:18:14.000
Update Date
2017-09-07T11:58:40.000
Closed Date
2017-09-07T11:58:40.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2514456.40958292
Y Coordinate
7004926.76050901
Lat Long Location
{"type":"Point","coordinates":[-96.72155,32.87231]}
Unique Key
1293809421
17-00449785
Service Request Number: 17-00449785 • Address: 9424 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00449785
Address
9424 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-05T10:52:08.000
Status
Closed
Created Date
2017-09-07T10:52:08.000
Update Date
2017-09-07T11:00:24.000
Closed Date
2017-09-07T11:00:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512498.00119404
Y Coordinate
7005152.13052902
Lat Long Location
{"type":"Point","coordinates":[-96.727885,32.873211]}
Unique Key
1293801866
17-00449679
Service Request Number: 17-00449679 • Address: 9819 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00449679
Address
9819 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-09-21T10:25:26.000
Status
Closed
Created Date
2017-09-07T10:25:26.000
Update Date
2017-09-13T14:28:46.000
Closed Date
2017-09-13T14:28:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515912.68556645
Y Coordinate
7003648.28186479
Lat Long Location
{"type":"Point","coordinates":[-96.716961,32.868699]}
Unique Key
1293794412
17-00449667
Service Request Number: 17-00449667 • Address: 9424 PARKFORD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00449667
Address
9424 PARKFORD DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-09-21T10:21:11.000
Status
Closed
Created Date
2017-09-07T10:21:11.000
Update Date
2017-09-13T14:24:48.000
Closed Date
2017-09-13T14:24:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513883.21861261
Y Coordinate
7003616.39664704
Lat Long Location
{"type":"Point","coordinates":[-96.723153,32.869184]}
Unique Key
1293793312
17-00449259
Service Request Number: 17-00449259 • Address: 9661 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00449259
Address
9661 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-18T08:30:08.000
Status
Closed
Created Date
2017-09-07T08:30:08.000
Update Date
2017-09-11T11:43:58.000
Closed Date
2017-09-11T11:43:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514551.28272246
Y Coordinate
7007127.86593226
Lat Long Location
{"type":"Point","coordinates":[-96.721042,32.878331]}
Unique Key
1293760342
17-00447670
Service Request Number: 17-00447670 • Address: 10462 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00447670
Address
10462 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-11T11:50:05.000
Status
Closed
Created Date
2017-09-06T11:50:05.000
Update Date
2017-09-06T17:06:48.000
Closed Date
2017-09-06T17:06:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519569.76244361
Y Coordinate
7003543.44949192
Lat Long Location
{"type":"Point","coordinates":[-96.705066,32.868351]}
Unique Key
1293629126
17-00446929
Service Request Number: 17-00446929 • Address: 9336 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00446929
Address
9336 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-17T08:26:10.000
Status
Closed
Created Date
2017-09-06T08:26:10.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-09-06T14:01:25.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2513891.10101042
Y Coordinate
7003432.21177322
Lat Long Location
{"type":"Point","coordinates":[-96.723599,32.868362]}
Unique Key
1293575035
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