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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00501040
Service Request Number: 17-00501040 • Address: 8734 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00501040
Address
8734 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-18T20:05:18.000
Status
Closed
Created Date
2017-10-08T20:05:18.000
Update Date
2017-10-13T15:12:24.000
Closed Date
2017-10-13T15:12:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2512462.74952945
Y Coordinate
7002632.32768565
Lat Long Location
{"type":"Point","coordinates":[-96.728431,32.866255]}
Unique Key
1298302136
17-00499507
Service Request Number: 17-00499507 • Address: 9825 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00499507
Address
9825 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-08T15:27:27.000
Status
Closed
Created Date
2017-10-06T15:27:27.000
Update Date
2017-10-17T07:46:57.000
Closed Date
2017-10-17T07:46:58.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515939.93502748
Y Coordinate
7002993.00739969
Lat Long Location
{"type":"Point","coordinates":[-96.716787,32.866915]}
Unique Key
1298123843
17-00499073
Service Request Number: 17-00499073 • Address: 9407 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00499073
Address
9407 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-11T13:20:18.000
Status
Closed
Created Date
2017-10-06T13:20:18.000
Update Date
2017-10-10T13:40:17.000
Closed Date
2017-10-10T13:40:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513569.30715723
Y Coordinate
7003852.13632347
Lat Long Location
{"type":"Point","coordinates":[-96.72455,32.869346]}
Unique Key
1298096892
17-00498737
Service Request Number: 17-00498737 • Address: 7841 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00498737
Address
7841 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-17T11:36:23.000
Status
Closed
Created Date
2017-10-06T11:36:23.000
Update Date
2017-10-06T11:42:23.000
Closed Date
2017-10-06T11:42:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512883.82151881
Y Coordinate
7001986.40450454
Lat Long Location
{"type":"Point","coordinates":[-96.726842,32.864288]}
Unique Key
1298077137
17-00498690
Service Request Number: 17-00498690 • Address: 9427 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00498690
Address
9427 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-17T11:22:36.000
Status
Closed
Created Date
2017-10-06T11:22:36.000
Update Date
2017-10-10T09:27:55.000
Closed Date
2017-10-10T09:27:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514842.8833679
Y Coordinate
7005683.5539571
Lat Long Location
{"type":"Point","coordinates":[-96.720761,32.875271]}
Unique Key
1298074158
17-00498542
Service Request Number: 17-00498542 • Address: 7704 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00498542
Address
7704 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-17T10:28:51.000
Status
Closed
Created Date
2017-10-06T10:28:51.000
Update Date
2017-12-01T12:38:22.000
Closed Date
2017-12-01T12:38:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2511509.24929086
Y Coordinate
7002360.45490085
Lat Long Location
{"type":"Point","coordinates":[-96.731413,32.865346]}
Unique Key
1298063904
17-00498112
Service Request Number: 17-00498112 • Address: 7946 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00498112
Address
7946 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-11T08:27:19.000
Status
Closed
Created Date
2017-10-06T08:27:19.000
Update Date
2017-10-10T13:29:06.000
Closed Date
2017-10-10T13:29:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512516.52033642
Y Coordinate
7003208.3497209
Lat Long Location
{"type":"Point","coordinates":[-96.727668,32.86834]}
Unique Key
1298029802
17-00497939
Service Request Number: 17-00497939 • Address: 9755 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00497939
Address
9755 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-16T21:39:48.000
Status
Closed
Created Date
2017-10-05T21:39:48.000
Update Date
2017-10-10T08:50:27.000
Closed Date
2017-10-10T08:50:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515288.35863347
Y Coordinate
7005162.9661646
Lat Long Location
{"type":"Point","coordinates":[-96.718755,32.872912]}
Unique Key
1297999876
17-00497520
Service Request Number: 17-00497520 • Address: 9612 BELLEWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00497520
Address
9612 BELLEWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-02T15:23:26.000
Status
Closed
Created Date
2017-10-05T15:23:26.000
Update Date
2017-11-03T18:28:04.000
Closed Date
2017-11-03T18:28:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514270.69808071
Y Coordinate
7005597.05102528
Lat Long Location
{"type":"Point","coordinates":[-96.722219,32.874233]}
Unique Key
1297954387
17-00497353
Service Request Number: 17-00497353 • Address: 9831 FITZROY DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00497353
Address
9831 FITZROY DR, DALLAS, TX 75238
City Council District
10
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-12T14:35:51.000
Status
Open
Created Date
2017-10-05T14:35:51.000
Update Date
2017-10-05T14:35:51.000
Closed Date
2017-10-05T14:35:51.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2515792.78716162
Y Coordinate
7002667.37931519
Lat Long Location
{"type":"Point","coordinates":[-96.716303,32.866106]}
Unique Key
1297943830
17-00496151
Service Request Number: 17-00496151 • Address: 10047 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00496151
Address
10047 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-02T07:24:38.000
Status
Closed
Created Date
2017-10-05T07:24:38.000
Update Date
2017-10-06T08:29:44.000
Closed Date
2017-10-05T08:56:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513307.10590593
Y Coordinate
7009441.65712538
Lat Long Location
{"type":"Point","coordinates":[-96.725112,32.886142]}
Unique Key
1297856246
17-00496083
Service Request Number: 17-00496083 • Address: 7920 GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00496083
Address
7920 GOFORTH RD, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-13T23:24:48.000
Status
Closed
Created Date
2017-10-04T23:24:48.000
Update Date
2017-10-10T11:55:45.000
Closed Date
2017-10-10T11:55:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2512303.47974092
Y Coordinate
7003387.27419215
Lat Long Location
{"type":"Point","coordinates":[-96.728686,32.868298]}
Unique Key
1297847362
17-00495958
Service Request Number: 17-00495958 • Address: 10047 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00495958
Address
10047 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-18T17:55:26.000
Status
Closed
Created Date
2017-10-04T17:55:26.000
Update Date
2017-10-06T08:33:48.000
Closed Date
2017-10-06T08:33:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513307.10590593
Y Coordinate
7009441.65712538
Lat Long Location
{"type":"Point","coordinates":[-96.725112,32.886142]}
Unique Key
1297832434
17-00495910
Service Request Number: 17-00495910 • Address: 8015 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00495910
Address
8015 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-15T17:17:27.000
Status
Closed
Created Date
2017-10-04T17:17:27.000
Update Date
2017-11-21T08:39:56.000
Closed Date
2017-11-21T08:39:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512934.4976535
Y Coordinate
7003277.91851794
Lat Long Location
{"type":"Point","coordinates":[-96.726465,32.868029]}
Unique Key
1297828993
17-00495477
Service Request Number: 17-00495477 • Address: FIELDCREST DR & WALNUT HILL LN, DALLAS, TX • City Council District: 10
Service Request Number
17-00495477
Address
FIELDCREST DR & WALNUT HILL LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-08T14:46:53.000
Status
Closed
Created Date
2017-10-04T14:46:53.000
Update Date
2017-10-05T07:41:26.000
Closed Date
2017-10-05T07:41:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513912.55991917
Y Coordinate
7007271.62048146
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1297793605
17-00493313
Service Request Number: 17-00493313 • Address: 10308 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00493313
Address
10308 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-10T13:38:47.000
Status
Closed
Created Date
2017-10-03T13:38:47.000
Update Date
2017-10-06T13:41:19.000
Closed Date
2017-10-06T13:41:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2518350.92286651
Y Coordinate
7003488.95056742
Lat Long Location
{"type":"Point","coordinates":[-96.70898,32.86827]}
Unique Key
1297618144
17-00492017
Service Request Number: 17-00492017 • Address: 8028 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00492017
Address
8028 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-09T16:35:54.000
Status
Closed
Created Date
2017-10-02T16:35:54.000
Update Date
2017-10-03T11:06:10.000
Closed Date
2017-10-03T11:06:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2513589.97764894
Y Coordinate
7002675.98568492
Lat Long Location
{"type":"Point","coordinates":[-96.724489,32.866449]}
Unique Key
1297506665
17-00492002
Service Request Number: 17-00492002 • Address: 8028 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00492002
Address
8028 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-03T16:30:37.000
Status
Closed
Created Date
2017-10-02T16:30:37.000
Update Date
2017-10-03T11:00:08.000
Closed Date
2017-10-03T11:00:08.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513589.97961093
Y Coordinate
7002675.98672086
Lat Long Location
{"type":"Point","coordinates":[-96.724489,32.866449]}
Unique Key
1297504993
17-00491807
Service Request Number: 17-00491807 • Address: FIELDCREST DR & WALNUT HILL LN, DALLAS, TX • City Council District: 10
Service Request Number
17-00491807
Address
FIELDCREST DR & WALNUT HILL LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-06T15:14:05.000
Status
Closed
Created Date
2017-10-02T15:14:05.000
Update Date
2017-10-03T08:01:46.000
Closed Date
2017-10-03T08:01:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513912.55991917
Y Coordinate
7007271.62048146
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1297487332
17-00491506
Service Request Number: 17-00491506 • Address: LANSHIRE DR & SHOREVIEW RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00491506
Address
LANSHIRE DR & SHOREVIEW RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic - Road Hump Request - TRN
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-20T13:41:25.000
Status
Closed
Created Date
2017-10-02T13:41:25.000
Update Date
2017-10-11T14:41:45.000
Closed Date
2017-10-11T14:41:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514350.72335819
Y Coordinate
7002921.288346
Lat Long Location
{"type":"Point","coordinates":[-96.72205,32.866837]}
Unique Key
1297467805
17-00491495
Service Request Number: 17-00491495 • Address: LANSHIRE DR & SHOREVIEW RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00491495
Address
LANSHIRE DR & SHOREVIEW RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-22T13:39:08.000
Status
Closed
Created Date
2017-10-02T13:39:08.000
Update Date
2018-01-17T16:36:04.000
Closed Date
2018-01-17T16:36:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514350.72319521
Y Coordinate
7002921.28969341
Lat Long Location
{"type":"Point","coordinates":[-96.72205,32.866837]}
Unique Key
1297467079
17-00490179
Service Request Number: 17-00490179 • Address: 8034 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00490179
Address
8034 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-02T17:05:43.000
Status
Closed
Created Date
2017-10-01T17:05:43.000
Update Date
2017-10-02T16:01:59.000
Closed Date
2017-10-02T16:01:59.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513608.11829983
Y Coordinate
7002719.91726457
Lat Long Location
{"type":"Point","coordinates":[-96.724392,32.866736]}
Unique Key
1297355048
17-00490044
Service Request Number: 17-00490044 • Address: WHITE ROCK TRL & FOREST TRL, DALLAS, TX • City Council District: 10
Service Request Number
17-00490044
Address
WHITE ROCK TRL & FOREST TRL, DALLAS, TX
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-02T11:33:13.000
Status
Closed
Created Date
2017-10-01T11:33:13.000
Update Date
2017-10-02T16:12:02.000
Closed Date
2017-10-02T16:12:02.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513323.33021582
Y Coordinate
7002590.24590801
Lat Long Location
{"type":"Point","coordinates":[-96.725026,32.865647]}
Unique Key
1297339519
17-00488736
Service Request Number: 17-00488736 • Address: 9729 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00488736
Address
9729 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-04T20:04:25.000
Status
Closed
Created Date
2017-09-29T20:04:25.000
Update Date
2017-10-03T17:25:41.000
Closed Date
2017-10-03T17:25:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515248.38412103
Y Coordinate
7003311.2706179
Lat Long Location
{"type":"Point","coordinates":[-96.718454,32.867819]}
Unique Key
1297174883
17-00488116
Service Request Number: 17-00488116 • Address: 8008 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00488116
Address
8008 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-10T13:14:41.000
Status
Closed
Created Date
2017-09-29T13:14:41.000
Update Date
2017-10-03T09:58:32.000
Closed Date
2017-10-03T09:58:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513511.14311809
Y Coordinate
7002533.75059351
Lat Long Location
{"type":"Point","coordinates":[-96.724837,32.865853]}
Unique Key
1297088798
17-00488110
Service Request Number: 17-00488110 • Address: 8008 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00488110
Address
8008 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-10T13:12:48.000
Status
Closed
Created Date
2017-09-29T13:12:48.000
Update Date
2017-10-03T09:40:17.000
Closed Date
2017-10-03T09:40:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513511.14311809
Y Coordinate
7002533.75059351
Lat Long Location
{"type":"Point","coordinates":[-96.724837,32.865853]}
Unique Key
1297088302
17-00486377
Service Request Number: 17-00486377 • Address: 8015 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00486377
Address
8015 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-26T14:23:37.000
Status
Closed
Created Date
2017-09-28T14:23:37.000
Update Date
2017-10-03T12:39:56.000
Closed Date
2017-10-03T12:35:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512934.4976535
Y Coordinate
7003277.91851794
Lat Long Location
{"type":"Point","coordinates":[-96.726465,32.868029]}
Unique Key
1296864841
17-00486113
Service Request Number: 17-00486113 • Address: 7624 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00486113
Address
7624 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-09T12:26:46.000
Status
Closed
Created Date
2017-09-28T12:26:46.000
Update Date
2017-10-03T11:33:31.000
Closed Date
2017-10-03T11:33:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2511713.58150278
Y Coordinate
7001884.40181937
Lat Long Location
{"type":"Point","coordinates":[-96.730977,32.864516]}
Unique Key
1296845693
17-00485925
Service Request Number: 17-00485925 • Address: 9200 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00485925
Address
9200 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
Oversized Commercial Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-08T11:09:45.000
Status
Closed
Created Date
2017-09-28T11:09:45.000
Update Date
2017-10-02T14:00:21.000
Closed Date
2017-10-02T14:00:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513724.29332205
Y Coordinate
7002220.24633505
Lat Long Location
{"type":"Point","coordinates":[-96.724207,32.864957]}
Unique Key
1296832342
17-00485374
Service Request Number: 17-00485374 • Address: 10150 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00485374
Address
10150 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-12T07:40:27.000
Status
Closed
Created Date
2017-09-28T07:40:27.000
Update Date
2017-09-28T15:11:16.000
Closed Date
2017-09-28T15:11:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2517467.10957911
Y Coordinate
7002616.02278412
Lat Long Location
{"type":"Point","coordinates":[-96.711632,32.865903]}
Unique Key
1296789010
17-00485089
Service Request Number: 17-00485089 • Address: 10025 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00485089
Address
10025 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-22T17:10:21.000
Status
Closed
Created Date
2017-09-27T17:10:21.000
Update Date
2017-09-28T09:05:12.000
Closed Date
2017-09-28T09:05:12.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2516845.03429402
Y Coordinate
7002557.85900358
Lat Long Location
{"type":"Point","coordinates":[-96.713757,32.865727]}
Unique Key
1296750226
17-00484420
Service Request Number: 17-00484420 • Address: 9752 WISTERWOOD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00484420
Address
9752 WISTERWOOD DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-11T12:11:28.000
Status
Closed
Created Date
2017-09-27T12:11:28.000
Update Date
2017-10-03T11:23:06.000
Closed Date
2017-10-03T11:23:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514875.63101174
Y Coordinate
7005279.79473806
Lat Long Location
{"type":"Point","coordinates":[-96.719809,32.873566]}
Unique Key
1296696080
17-00484210
Service Request Number: 17-00484210 • Address: 7903 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00484210
Address
7903 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-06T11:06:11.000
Status
Closed
Created Date
2017-09-27T11:06:11.000
Update Date
2017-09-29T09:12:20.000
Closed Date
2017-09-29T09:12:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513046.60071365
Y Coordinate
7002343.56097522
Lat Long Location
{"type":"Point","coordinates":[-96.726309,32.865261]}
Unique Key
1296681851
17-00483608
Service Request Number: 17-00483608 • Address: 9200 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00483608
Address
9200 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-11T08:01:11.000
Status
Closed
Created Date
2017-09-27T08:01:11.000
Update Date
2017-09-28T12:58:53.000
Closed Date
2017-09-28T12:58:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513724.29332205
Y Coordinate
7002220.24633505
Lat Long Location
{"type":"Point","coordinates":[-96.724207,32.864957]}
Unique Key
1296636887
17-00483444
Service Request Number: 17-00483444 • Address: 9430 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00483444
Address
9430 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-16T21:51:19.000
Status
Closed
Created Date
2017-09-26T21:51:19.000
Update Date
2017-12-19T13:13:32.000
Closed Date
2017-12-19T13:13:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2514227.62235535
Y Coordinate
7003059.52639832
Lat Long Location
{"type":"Point","coordinates":[-96.722283,32.867063]}
Unique Key
1296606495
17-00483384
Service Request Number: 17-00483384 • Address: 10443 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00483384
Address
10443 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-29T20:21:40.000
Status
Closed
Created Date
2017-09-26T20:21:40.000
Update Date
2017-09-28T08:06:46.000
Closed Date
2017-09-28T08:06:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2519305.61417579
Y Coordinate
7003542.77993299
Lat Long Location
{"type":"Point","coordinates":[-96.705911,32.868262]}
Unique Key
1296600252
17-00483189
Service Request Number: 17-00483189 • Address: 9504 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00483189
Address
9504 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-05T17:22:07.000
Status
Closed
Created Date
2017-09-26T17:22:07.000
Update Date
2017-09-29T09:43:57.000
Closed Date
2017-09-29T09:43:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514849.69320304
Y Coordinate
7002923.54136942
Lat Long Location
{"type":"Point","coordinates":[-96.720362,32.866946]}
Unique Key
1296583255
17-00483060
Service Request Number: 17-00483060 • Address: 9517 FIELDCREST CT, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00483060
Address
9517 FIELDCREST CT, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-05T16:24:46.000
Status
Closed
Created Date
2017-09-26T16:24:46.000
Update Date
2017-09-29T09:18:54.000
Closed Date
2017-09-29T09:18:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513394.17103537
Y Coordinate
7009429.42750053
Lat Long Location
{"type":"Point","coordinates":[-96.724311,32.884743]}
Unique Key
1296570113
17-00483043
Service Request Number: 17-00483043 • Address: 9809 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00483043
Address
9809 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-05T16:19:22.000
Status
Closed
Created Date
2017-09-26T16:19:22.000
Update Date
2017-09-29T09:39:42.000
Closed Date
2017-09-29T09:39:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515743.25828216
Y Coordinate
7003316.65461164
Lat Long Location
{"type":"Point","coordinates":[-96.717386,32.86781]}
Unique Key
1296568121
17-00481939
Service Request Number: 17-00481939 • Address: 10412 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00481939
Address
10412 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-05T09:50:49.000
Status
Closed
Created Date
2017-09-26T09:50:49.000
Update Date
2017-09-28T13:53:19.000
Closed Date
2017-09-28T13:53:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2518906.62138822
Y Coordinate
7003497.83064216
Lat Long Location
{"type":"Point","coordinates":[-96.70719,32.868267]}
Unique Key
1296488364
17-00480738
Service Request Number: 17-00480738 • Address: 10120 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00480738
Address
10120 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-06T15:16:58.000
Status
Closed
Created Date
2017-09-25T15:16:58.000
Update Date
2017-10-11T12:25:56.000
Closed Date
2017-10-11T12:25:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2517546.53795454
Y Coordinate
7003582.76353552
Lat Long Location
{"type":"Point","coordinates":[-96.711109,32.868496]}
Unique Key
1296387649
17-00479991
Service Request Number: 17-00479991 • Address: 9574 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00479991
Address
9574 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-29T10:58:09.000
Status
Closed
Created Date
2017-09-25T10:58:09.000
Update Date
2017-10-25T09:58:28.000
Closed Date
2017-10-25T09:58:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2513778.04637464
Y Coordinate
7006378.97301505
Lat Long Location
{"type":"Point","coordinates":[-96.723764,32.876418]}
Unique Key
1296332630
17-00478489
Service Request Number: 17-00478489 • Address: 8044 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00478489
Address
8044 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-06T14:31:44.000
Status
Closed
Created Date
2017-09-23T14:31:44.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-25T08:02:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2513629.1014731
Y Coordinate
7002801.21857655
Lat Long Location
{"type":"Point","coordinates":[-96.724327,32.867042]}
Unique Key
1296179188
17-00477682
Service Request Number: 17-00477682 • Address: 9023 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00477682
Address
9023 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-03T15:58:25.000
Status
Closed
Created Date
2017-09-22T15:58:25.000
Update Date
2017-09-27T09:18:45.000
Closed Date
2017-09-27T09:18:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511753.74203399
Y Coordinate
7003877.36939718
Lat Long Location
{"type":"Point","coordinates":[-96.730405,32.869575]}
Unique Key
1296099959
17-00476856
Service Request Number: 17-00476856 • Address: 9924 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00476856
Address
9924 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-09-24T11:26:12.000
Status
Closed
Created Date
2017-09-22T11:26:12.000
Update Date
2017-09-29T17:20:45.000
Closed Date
2017-09-23T11:12:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2516612.22831401
Y Coordinate
7005254.43082084
Lat Long Location
{"type":"Point","coordinates":[-96.714425,32.873273]}
Unique Key
1296042259
17-00476844
Service Request Number: 17-00476844 • Address: 9924 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00476844
Address
9924 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-29T11:23:27.000
Status
Closed
Created Date
2017-09-22T11:23:27.000
Update Date
2017-09-23T10:42:44.000
Closed Date
2017-09-23T10:42:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2516612.22831401
Y Coordinate
7005254.43082084
Lat Long Location
{"type":"Point","coordinates":[-96.714425,32.873273]}
Unique Key
1296041564
17-00476443
Service Request Number: 17-00476443 • Address: 9912 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00476443
Address
9912 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-06T09:28:33.000
Status
Closed
Created Date
2017-09-22T09:28:33.000
Update Date
2017-09-26T16:44:31.000
Closed Date
2017-09-26T16:44:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516575.67100972
Y Coordinate
7002401.19554892
Lat Long Location
{"type":"Point","coordinates":[-96.714343,32.865522]}
Unique Key
1296010806
17-00476200
Service Request Number: 17-00476200 • Address: 7946 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00476200
Address
7946 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-09-27T08:23:42.000
Status
Closed
Created Date
2017-09-22T08:23:42.000
Update Date
2017-09-22T17:45:28.000
Closed Date
2017-09-22T17:45:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512516.52147214
Y Coordinate
7003208.34998459
Lat Long Location
{"type":"Point","coordinates":[-96.727668,32.86834]}
Unique Key
1295992613
17-00475819
Service Request Number: 17-00475819 • Address: 9721 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00475819
Address
9721 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-02T18:48:24.000
Status
Closed
Created Date
2017-09-21T18:48:24.000
Update Date
2017-09-26T10:54:44.000
Closed Date
2017-09-26T10:54:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514864.76069778
Y Coordinate
7004888.62552681
Lat Long Location
{"type":"Point","coordinates":[-96.720183,32.872213]}
Unique Key
1295951876
17-00475815
Service Request Number: 17-00475815 • Address: 9721 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00475815
Address
9721 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-02T18:45:27.000
Status
Closed
Created Date
2017-09-21T18:45:27.000
Update Date
2017-09-26T11:00:10.000
Closed Date
2017-09-26T11:00:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514864.76069778
Y Coordinate
7004888.62552681
Lat Long Location
{"type":"Point","coordinates":[-96.720183,32.872213]}
Unique Key
1295951622
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