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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00563878
Service Request Number: 17-00563878 • Address: 9535 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00563878
Address
9535 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-01T09:02:07.000
Status
Closed
Created Date
2017-11-20T09:02:07.000
Update Date
2017-11-21T15:50:26.000
Closed Date
2017-11-21T15:50:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514717.98837415
Y Coordinate
7004264.69747624
Lat Long Location
{"type":"Point","coordinates":[-96.72039,32.870028]}
Unique Key
1303652065
17-00563065
Service Request Number: 17-00563065 • Address: 9754 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00563065
Address
9754 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-27T15:02:07.000
Status
Closed
Created Date
2017-11-18T15:02:07.000
Update Date
2017-11-20T14:47:16.000
Closed Date
2017-11-20T14:47:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514967.7146134
Y Coordinate
7006420.62123758
Lat Long Location
{"type":"Point","coordinates":[-96.719732,32.876478]}
Unique Key
1303556953
17-00562793
Service Request Number: 17-00562793 • Address: 9536 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00562793
Address
9536 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-27T09:36:54.000
Status
Closed
Created Date
2017-11-18T09:36:54.000
Update Date
2017-11-20T15:02:54.000
Closed Date
2017-11-20T15:02:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514121.35205663
Y Coordinate
7004326.89972816
Lat Long Location
{"type":"Point","coordinates":[-96.722159,32.871171]}
Unique Key
1303530966
17-00562212
Service Request Number: 17-00562212 • Address: 9377 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00562212
Address
9377 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T14:44:51.000
Status
Closed
Created Date
2017-11-17T14:44:51.000
Update Date
2017-11-20T14:35:51.000
Closed Date
2017-11-20T14:35:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514303.63098078
Y Coordinate
7004966.58418457
Lat Long Location
{"type":"Point","coordinates":[-96.722085,32.872399]}
Unique Key
1303460156
17-00561126
Service Request Number: 17-00561126 • Address: 9319 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00561126
Address
9319 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:02:46.000
Status
Closed
Created Date
2017-11-17T09:02:46.000
Update Date
2017-11-20T13:56:45.000
Closed Date
2017-11-20T13:56:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514037.21286969
Y Coordinate
7005181.21388331
Lat Long Location
{"type":"Point","coordinates":[-96.723029,32.873052]}
Unique Key
1303386713
17-00561058
Service Request Number: 17-00561058 • Address: 7824 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00561058
Address
7824 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-22T08:42:28.000
Status
Closed
Created Date
2017-11-17T08:42:28.000
Update Date
2017-11-17T12:44:29.000
Closed Date
2017-11-17T12:44:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512567.6223275
Y Coordinate
7002116.38107083
Lat Long Location
{"type":"Point","coordinates":[-96.727633,32.865053]}
Unique Key
1303381503
17-00560937
Service Request Number: 17-00560937 • Address: 9410 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00560937
Address
9410 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-30T07:38:11.000
Status
Closed
Created Date
2017-11-17T07:38:11.000
Update Date
2017-11-21T16:27:49.000
Closed Date
2017-11-21T16:27:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2513637.43046781
Y Coordinate
7003867.43143121
Lat Long Location
{"type":"Point","coordinates":[-96.724348,32.869529]}
Unique Key
1303370652
17-00560778
Service Request Number: 17-00560778 • Address: 9261 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00560778
Address
9261 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-21T20:02:08.000
Status
Closed
Created Date
2017-11-16T20:02:08.000
Update Date
2017-11-17T17:08:08.000
Closed Date
2017-11-17T17:08:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513469.4358099
Y Coordinate
7004326.92822789
Lat Long Location
{"type":"Point","coordinates":[-84.524371,39.234338]}
Unique Key
1303346872
17-00560696
Service Request Number: 17-00560696 • Address: 7811 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00560696
Address
7811 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-21T17:38:29.000
Status
Closed
Created Date
2017-11-16T17:38:29.000
Update Date
2017-11-17T13:06:26.000
Closed Date
2017-11-17T13:06:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2512655.2747046
Y Coordinate
7001748.26686838
Lat Long Location
{"type":"Point","coordinates":[-96.727798,32.863528]}
Unique Key
1303341197
17-00560653
Service Request Number: 17-00560653 • Address: GOFORTH RD & LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
17-00560653
Address
GOFORTH RD & LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-18T17:02:20.000
Status
Closed
Created Date
2017-11-16T17:02:20.000
Update Date
2017-11-17T18:23:59.000
Closed Date
2017-11-17T18:23:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512278.01937562
Y Coordinate
7000631.86616592
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1303338249
17-00560598
Service Request Number: 17-00560598 • Address: 9229 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00560598
Address
9229 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-20T16:35:20.000
Status
Closed
Created Date
2017-11-16T16:35:20.000
Update Date
2017-11-17T08:32:27.000
Closed Date
2017-11-17T08:32:27.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513401.93743497
Y Coordinate
7005361.30811098
Lat Long Location
{"type":"Point","coordinates":[-96.724813,32.873349]}
Unique Key
1303334632
17-00558813
Service Request Number: 17-00558813 • Address: 10415 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00558813
Address
10415 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-20T16:24:48.000
Status
Closed
Created Date
2017-11-15T16:24:48.000
Update Date
2017-11-16T11:36:56.000
Closed Date
2017-11-16T11:36:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2518950.1091113
Y Coordinate
7003538.3590428
Lat Long Location
{"type":"Point","coordinates":[-96.706972,32.868267]}
Unique Key
1303177951
17-00558676
Service Request Number: 17-00558676 • Address: 9207 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00558676
Address
9207 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-28T15:34:01.000
Status
Closed
Created Date
2017-11-15T15:34:01.000
Update Date
2017-11-17T15:15:03.000
Closed Date
2017-11-17T15:15:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513079.0489917
Y Coordinate
7004227.73163643
Lat Long Location
{"type":"Point","coordinates":[-96.726127,32.87041]}
Unique Key
1303159350
17-00558047
Service Request Number: 17-00558047 • Address: 8024 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00558047
Address
8024 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-17T11:25:25.000
Status
Closed
Created Date
2017-11-15T11:25:25.000
Update Date
2017-11-15T11:37:33.000
Closed Date
2017-11-15T11:37:33.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513574.70497261
Y Coordinate
7002645.27828414
Lat Long Location
{"type":"Point","coordinates":[-96.724313,32.867095]}
Unique Key
1303108784
17-00556241
Service Request Number: 17-00556241 • Address: 9519 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00556241
Address
9519 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-27T11:28:34.000
Status
Closed
Created Date
2017-11-14T11:28:34.000
Update Date
2017-11-21T17:03:48.000
Closed Date
2017-11-21T17:03:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513229.14391711
Y Coordinate
7005905.46273494
Lat Long Location
{"type":"Point","coordinates":[-96.725702,32.874898]}
Unique Key
1302965305
17-00555762
Service Request Number: 17-00555762 • Address: 10150 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00555762
Address
10150 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-14T09:10:00.000
Status
Closed
Created Date
2017-11-14T09:10:00.000
Update Date
2017-11-28T14:32:00.000
Closed Date
2017-11-28T14:32:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517467.10957911
Y Coordinate
7002616.02278412
Lat Long Location
{"type":"Point","coordinates":[-96.711632,32.865903]}
Unique Key
1302933757
17-00555676
Service Request Number: 17-00555676 • Address: 9512 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00555676
Address
9512 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-27T08:46:12.000
Status
Closed
Created Date
2017-11-14T08:46:12.000
Update Date
2017-11-15T15:30:00.000
Closed Date
2017-11-15T15:30:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514241.75970844
Y Coordinate
7003962.26140403
Lat Long Location
{"type":"Point","coordinates":[-96.72216,32.869916]}
Unique Key
1302927842
17-00555536
Service Request Number: 17-00555536 • Address: 7907 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00555536
Address
7907 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-30T07:40:02.000
Status
Closed
Created Date
2017-11-14T07:40:02.000
Update Date
2017-11-15T11:19:14.000
Closed Date
2017-11-15T11:19:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512610.36759674
Y Coordinate
7002777.2948652
Lat Long Location
{"type":"Point","coordinates":[-96.727598,32.866572]}
Unique Key
1302916982
17-00555106
Service Request Number: 17-00555106 • Address: 9424 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00555106
Address
9424 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-29T16:18:16.000
Status
Closed
Created Date
2017-11-13T16:18:16.000
Update Date
2017-11-16T11:40:42.000
Closed Date
2017-11-16T11:40:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514671.85468171
Y Coordinate
7002730.66560637
Lat Long Location
{"type":"Point","coordinates":[-96.720529,32.8668]}
Unique Key
1302871343
17-00553379
Service Request Number: 17-00553379 • Address: 7570 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00553379
Address
7570 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T18:30:00.000
Status
Closed
Created Date
2017-11-12T18:30:00.000
Update Date
2017-11-13T11:39:45.000
Closed Date
2017-11-13T11:39:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2511929.61081608
Y Coordinate
7001408.73163925
Lat Long Location
{"type":"Point","coordinates":[-96.730115,32.862868]}
Unique Key
1302733266
17-00551585
Service Request Number: 17-00551585 • Address: 9735 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00551585
Address
9735 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-21T12:38:45.000
Status
Closed
Created Date
2017-11-10T12:38:45.000
Update Date
2017-11-14T09:08:48.000
Closed Date
2017-11-14T09:08:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515013.21443705
Y Coordinate
7005035.61689724
Lat Long Location
{"type":"Point","coordinates":[-96.719691,32.872611]}
Unique Key
1302555379
17-00550943
Service Request Number: 17-00550943 • Address: 7824 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00550943
Address
7824 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T08:42:01.000
Status
Closed
Created Date
2017-11-10T08:42:01.000
Update Date
2017-11-10T15:00:20.000
Closed Date
2017-11-10T15:00:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512567.6223275
Y Coordinate
7002116.38107083
Lat Long Location
{"type":"Point","coordinates":[-96.727633,32.865053]}
Unique Key
1302502029
17-00550681
Service Request Number: 17-00550681 • Address: 10219 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00550681
Address
10219 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T20:41:43.000
Status
Closed
Created Date
2017-11-09T20:41:43.000
Update Date
2017-11-15T16:28:28.000
Closed Date
2017-11-15T16:28:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517925.18930396
Y Coordinate
7003521.26818594
Lat Long Location
{"type":"Point","coordinates":[-96.7098,32.868271]}
Unique Key
1302464679
17-00550551
Service Request Number: 17-00550551 • Address: 8000 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00550551
Address
8000 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-01-18T17:18:26.000
Status
Closed
Created Date
2017-11-09T17:18:26.000
Update Date
2017-12-08T06:20:51.000
Closed Date
2017-12-08T06:20:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513473.5717579
Y Coordinate
7002480.2336294
Lat Long Location
{"type":"Point","coordinates":[-96.838748,33.144077]}
Unique Key
1302447304
17-00550265
Service Request Number: 17-00550265 • Address: 9716 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00550265
Address
9716 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Swimming Pool Discharge - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-12-01T15:32:43.000
Status
Closed
Created Date
2017-11-09T15:32:43.000
Update Date
2017-11-13T10:07:28.000
Closed Date
2017-11-13T10:07:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515166.01588931
Y Coordinate
7003654.86144447
Lat Long Location
{"type":"Point","coordinates":[-96.719144,32.868776]}
Unique Key
1302423181
17-00549999
Service Request Number: 17-00549999 • Address: 9114 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00549999
Address
9114 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-20T13:51:18.000
Status
Closed
Created Date
2017-11-09T13:51:18.000
Update Date
2017-11-10T15:39:51.000
Closed Date
2017-11-10T15:39:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512047.57336319
Y Coordinate
7004010.60285346
Lat Long Location
{"type":"Point","coordinates":[-96.729151,32.870121]}
Unique Key
1302403469
17-00549798
Service Request Number: 17-00549798 • Address: 9415 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00549798
Address
9415 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-20T12:37:59.000
Status
Closed
Created Date
2017-11-09T12:37:59.000
Update Date
2017-11-10T15:24:35.000
Closed Date
2017-11-10T15:24:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514675.07878674
Y Coordinate
7005990.15366509
Lat Long Location
{"type":"Point","coordinates":[-96.720489,32.874891]}
Unique Key
1302388589
17-00549789
Service Request Number: 17-00549789 • Address: 9415 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00549789
Address
9415 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T12:35:42.000
Status
Closed
Created Date
2017-11-09T12:35:42.000
Update Date
2017-11-10T16:01:16.000
Closed Date
2017-11-10T16:01:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514675.0789761
Y Coordinate
7005990.15389859
Lat Long Location
{"type":"Point","coordinates":[-96.720489,32.874891]}
Unique Key
1302387918
17-00549610
Service Request Number: 17-00549610 • Address: 7715 DEER TRAIL DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00549610
Address
7715 DEER TRAIL DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-26T11:11:22.000
Status
Closed
Created Date
2017-11-09T11:11:22.000
Update Date
2017-11-20T14:22:18.000
Closed Date
2017-11-20T14:22:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2511554.67576189
Y Coordinate
7002328.99313771
Lat Long Location
{"type":"Point","coordinates":[-96.730575,32.865378]}
Unique Key
1302373555
17-00549499
Service Request Number: 17-00549499 • Address: 9336 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00549499
Address
9336 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-16T10:37:14.000
Status
Closed
Created Date
2017-11-09T10:37:14.000
Update Date
2017-11-14T07:35:39.000
Closed Date
2017-11-14T07:35:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2514088.3313377
Y Coordinate
7005076.15244498
Lat Long Location
{"type":"Point","coordinates":[-96.72211,32.872406]}
Unique Key
1302365267
17-00549472
Service Request Number: 17-00549472 • Address: 8026 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00549472
Address
8026 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-20T10:31:17.000
Status
Closed
Created Date
2017-11-09T10:31:17.000
Update Date
2017-11-10T15:23:23.000
Closed Date
2017-11-10T15:23:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513202.88353017
Y Coordinate
7003028.75184877
Lat Long Location
{"type":"Point","coordinates":[-96.725632,32.867458]}
Unique Key
1302363666
17-00549116
Service Request Number: 17-00549116 • Address: 9251 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00549116
Address
9251 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-20T08:47:55.000
Status
Closed
Created Date
2017-11-09T08:47:55.000
Update Date
2017-11-10T15:35:43.000
Closed Date
2017-11-10T15:35:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513379.03936431
Y Coordinate
7004412.57123952
Lat Long Location
{"type":"Point","coordinates":[-96.725123,32.870887]}
Unique Key
1302339447
17-00549063
Service Request Number: 17-00549063 • Address: 9591 HIGHEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00549063
Address
9591 HIGHEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-20T08:20:34.000
Status
Closed
Created Date
2017-11-09T08:20:34.000
Update Date
2017-11-10T15:34:48.000
Closed Date
2017-11-10T15:34:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513730.36758669
Y Coordinate
7006827.11656681
Lat Long Location
{"type":"Point","coordinates":[-96.723933,32.877475]}
Unique Key
1302335119
17-00548469
Service Request Number: 17-00548469 • Address: 9209 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00548469
Address
9209 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-22T14:46:05.000
Status
Closed
Created Date
2017-11-08T14:46:05.000
Update Date
2017-11-09T13:39:41.000
Closed Date
2017-11-09T13:39:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513204.3162604
Y Coordinate
7005560.64343624
Lat Long Location
{"type":"Point","coordinates":[-96.725525,32.873968]}
Unique Key
1302276853
17-00547996
Service Request Number: 17-00547996 • Address: 10051 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00547996
Address
10051 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-17T11:30:32.000
Status
Closed
Created Date
2017-11-08T11:30:32.000
Update Date
2017-12-13T15:56:53.000
Closed Date
2017-12-13T15:56:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2516946.00288142
Y Coordinate
7002601.01347232
Lat Long Location
{"type":"Point","coordinates":[-96.713274,32.865892]}
Unique Key
1302244873
17-00547996
Service Request Number: 17-00547996 • Address: 10051 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00547996
Address
10051 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-17T11:30:32.000
Status
Closed
Created Date
2017-11-08T11:30:32.000
Update Date
2017-12-13T15:56:53.000
Closed Date
2017-12-13T15:56:53.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2516946.00288142
Y Coordinate
7002601.01347232
Lat Long Location
{"type":"Point","coordinates":[-96.713274,32.865892]}
Unique Key
1302244873
17-00546521
Service Request Number: 17-00546521 • Address: 10026 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00546521
Address
10026 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-14T12:18:54.000
Status
Closed
Created Date
2017-11-07T12:18:54.000
Update Date
2017-11-25T07:54:49.000
Closed Date
2017-11-25T07:54:49.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2517320.72914472
Y Coordinate
7005345.2675079
Lat Long Location
{"type":"Point","coordinates":[-96.711714,32.873419]}
Unique Key
1302111239
17-00546422
Service Request Number: 17-00546422 • Address: 7909 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00546422
Address
7909 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Court and Detention Services
Service Request Type
Illegal Dumping - (Marshal's Office) - CDS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-21T11:46:45.000
Status
Closed
Created Date
2017-11-07T11:46:45.000
Update Date
2017-11-10T10:04:10.000
Closed Date
2017-11-10T10:04:10.000
Outcome
Traceable evidence - Investigation Pending
Priority
Standard
Method Received Description
Phone
X Coordinate
2512617.20866231
Y Coordinate
7002784.9564717
Lat Long Location
{"type":"Point","coordinates":[-96.727563,32.866605]}
Unique Key
1302103534
17-00545416
Service Request Number: 17-00545416 • Address: 7909 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00545416
Address
7909 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-08T16:34:46.000
Status
Closed
Created Date
2017-11-06T16:34:46.000
Update Date
2017-11-06T18:17:25.000
Closed Date
2017-11-06T18:17:25.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2512617.20884986
Y Coordinate
7002784.95663487
Lat Long Location
{"type":"Point","coordinates":[-96.727563,32.866605]}
Unique Key
1302020818
17-00545163
Service Request Number: 17-00545163 • Address: 9405 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00545163
Address
9405 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-15T15:32:10.000
Status
Closed
Created Date
2017-11-06T15:32:10.000
Update Date
2017-11-08T16:34:53.000
Closed Date
2017-11-08T16:34:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514364.69668712
Y Coordinate
7004502.10349117
Lat Long Location
{"type":"Point","coordinates":[-96.721884,32.871098]}
Unique Key
1302001006
17-00545158
Service Request Number: 17-00545158 • Address: 9405 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00545158
Address
9405 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-15T15:31:15.000
Status
Closed
Created Date
2017-11-06T15:31:15.000
Update Date
2017-11-08T16:35:32.000
Closed Date
2017-11-08T16:35:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514364.69653437
Y Coordinate
7004502.10320852
Lat Long Location
{"type":"Point","coordinates":[-96.721884,32.871098]}
Unique Key
1302000570
17-00544951
Service Request Number: 17-00544951 • Address: 7909 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00544951
Address
7909 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-20T14:40:46.000
Status
Closed
Created Date
2017-11-06T14:40:46.000
Update Date
2017-11-07T11:56:33.000
Closed Date
2017-11-07T11:56:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2512617.20866231
Y Coordinate
7002784.9564717
Lat Long Location
{"type":"Point","coordinates":[-96.727563,32.866605]}
Unique Key
1301987176
17-00544400
Service Request Number: 17-00544400 • Address: 9407 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00544400
Address
9407 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-09T11:33:00.000
Status
Closed
Created Date
2017-11-06T11:33:00.000
Update Date
2017-11-08T14:37:26.000
Closed Date
2017-11-08T14:37:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513569.30875128
Y Coordinate
7003852.13648383
Lat Long Location
{"type":"Point","coordinates":[-96.72455,32.869346]}
Unique Key
1301950662
17-00544296
Service Request Number: 17-00544296 • Address: BROKEN BOW RD & AUDELIA RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00544296
Address
BROKEN BOW RD & AUDELIA RD, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-13T10:54:03.000
Status
Closed
Created Date
2017-11-06T10:54:03.000
Update Date
2017-11-06T10:55:13.000
Closed Date
2017-11-06T10:55:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515540.00203577
Y Coordinate
7006470.30005273
Lat Long Location
{"type":"Point","coordinates":[-96.717979,32.876539]}
Unique Key
1301942798
17-00543842
Service Request Number: 17-00543842 • Address: 10025 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00543842
Address
10025 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Utility Complaint/Information - OFS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-20T08:55:44.000
Status
Closed
Created Date
2017-11-06T08:55:44.000
Update Date
2017-11-13T13:52:56.000
Closed Date
2017-11-13T13:52:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516845.03457736
Y Coordinate
7002557.85836188
Lat Long Location
{"type":"Point","coordinates":[-96.713757,32.865727]}
Unique Key
1301905588
17-00542860
Service Request Number: 17-00542860 • Address: 9343 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00542860
Address
9343 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T14:51:03.000
Status
Closed
Created Date
2017-11-04T14:51:03.000
Update Date
2017-11-15T11:40:52.000
Closed Date
2017-11-15T11:40:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512817.14449527
Y Coordinate
7004939.74877242
Lat Long Location
{"type":"Point","coordinates":[-96.726712,32.872721]}
Unique Key
1301808437
17-00542631
Service Request Number: 17-00542631 • Address: 10025 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00542631
Address
10025 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-20T10:46:45.000
Status
Closed
Created Date
2017-11-04T10:46:45.000
Update Date
2017-11-06T08:56:21.000
Closed Date
2017-11-06T08:56:21.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2516845.03429402
Y Coordinate
7002557.85900358
Lat Long Location
{"type":"Point","coordinates":[-96.713757,32.865727]}
Unique Key
1301792363
17-00540634
Service Request Number: 17-00540634 • Address: 9339 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00540634
Address
9339 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-05T07:47:09.000
Status
Closed
Created Date
2017-11-03T07:47:09.000
Update Date
2017-11-03T12:52:09.000
Closed Date
2017-11-03T12:52:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514124.9016337
Y Coordinate
7005096.41732198
Lat Long Location
{"type":"Point","coordinates":[-96.72272,32.872799]}
Unique Key
1301654615
17-00540632
Service Request Number: 17-00540632 • Address: 9339 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00540632
Address
9339 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-17T07:45:12.000
Status
Closed
Created Date
2017-11-03T07:45:12.000
Update Date
2017-11-03T07:50:44.000
Closed Date
2017-11-03T07:50:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514124.9016337
Y Coordinate
7005096.41732198
Lat Long Location
{"type":"Point","coordinates":[-96.72272,32.872799]}
Unique Key
1301654420
17-00540436
Service Request Number: 17-00540436 • Address: FIELDCREST DR & WALNUT HILL LN, DALLAS, TX • City Council District: 10
Service Request Number
17-00540436
Address
FIELDCREST DR & WALNUT HILL LN, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-06T18:44:56.000
Status
Closed
Created Date
2017-11-02T18:44:56.000
Update Date
2017-11-03T08:20:48.000
Closed Date
2017-11-03T08:20:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513912.55991917
Y Coordinate
7007271.62048146
Lat Long Location
{"type":"Point","coordinates":[-96.723245,32.878917]}
Unique Key
1301638184
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