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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
17-00612401
Service Request Number: 17-00612401 • Address: 9526 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00612401
Address
9526 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-01-03T18:53:03.000
Status
Closed
Created Date
2017-12-28T18:53:03.000
Update Date
2017-12-29T17:21:59.000
Closed Date
2017-12-29T17:21:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514681.8735886
Y Coordinate
7003246.77868523
Lat Long Location
{"type":"Point","coordinates":[-96.720484,32.86822]}
Unique Key
1307508169
17-00611907
Service Request Number: 17-00611907 • Address: 9747 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00611907
Address
9747 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-09T14:29:39.000
Status
Closed
Created Date
2017-12-28T14:29:39.000
Update Date
2018-01-03T09:32:05.000
Closed Date
2018-01-03T09:32:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515401.22210772
Y Coordinate
7002339.8243008
Lat Long Location
{"type":"Point","coordinates":[-96.718742,32.865131]}
Unique Key
1307470740
17-00611585
Service Request Number: 17-00611585 • Address: 10223 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00611585
Address
10223 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Wtr - Dallas Water Utilities
Service Request Type
Sewer Problems - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-01-19T12:26:43.000
Status
Closed
Created Date
2017-12-28T12:26:43.000
Update Date
2018-01-12T07:51:47.000
Closed Date
2018-01-12T07:51:47.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2517941.22173284
Y Coordinate
7003521.55450804
Lat Long Location
{"type":"Point","coordinates":[-96.709602,32.868271]}
Unique Key
1307449375
17-00611239
Service Request Number: 17-00611239 • Address: 9643 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00611239
Address
9643 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-31T10:30:56.000
Status
Closed
Created Date
2017-12-28T10:30:56.000
Update Date
2018-03-16T16:16:13.000
Closed Date
2018-03-16T16:16:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513882.02569564
Y Coordinate
7005975.9851128
Lat Long Location
{"type":"Point","coordinates":[-96.723335,32.87536]}
Unique Key
1307427702
17-00611221
Service Request Number: 17-00611221 • Address: 9643 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00611221
Address
9643 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-09T10:25:32.000
Status
Closed
Created Date
2017-12-28T10:25:32.000
Update Date
2017-12-29T16:35:45.000
Closed Date
2017-12-29T16:35:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513882.02311263
Y Coordinate
7005975.98816913
Lat Long Location
{"type":"Point","coordinates":[-96.723335,32.87536]}
Unique Key
1307426562
17-00611015
Service Request Number: 17-00611015 • Address: 9720 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00611015
Address
9720 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-09T09:22:52.000
Status
Closed
Created Date
2017-12-28T09:22:52.000
Update Date
2018-01-02T09:06:59.000
Closed Date
2018-01-02T09:06:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514611.5389075
Y Coordinate
7005025.20355094
Lat Long Location
{"type":"Point","coordinates":[-96.721021,32.87274]}
Unique Key
1307412974
17-00611004
Service Request Number: 17-00611004 • Address: 9720 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00611004
Address
9720 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-09T09:20:05.000
Status
Closed
Created Date
2017-12-28T09:20:05.000
Update Date
2018-01-02T09:09:08.000
Closed Date
2018-01-02T09:09:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514611.5389075
Y Coordinate
7005025.20355094
Lat Long Location
{"type":"Point","coordinates":[-96.721021,32.87274]}
Unique Key
1307412230
17-00610899
Service Request Number: 17-00610899 • Address: 9841 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00610899
Address
9841 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-30T08:43:23.000
Status
Closed
Created Date
2017-12-28T08:43:23.000
Update Date
2018-01-06T11:44:19.000
Closed Date
2018-01-06T11:44:18.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516126.83146662
Y Coordinate
7002994.73849009
Lat Long Location
{"type":"Point","coordinates":[-96.716092,32.866884]}
Unique Key
1307404981
17-00610891
Service Request Number: 17-00610891 • Address: 9841 SHADYDALE LN, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00610891
Address
9841 SHADYDALE LN, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-30T08:41:16.000
Status
Closed
Created Date
2017-12-28T08:41:16.000
Update Date
2017-12-28T11:36:50.000
Closed Date
2017-12-28T11:36:50.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516126.83146662
Y Coordinate
7002994.73849009
Lat Long Location
{"type":"Point","coordinates":[-96.716092,32.866884]}
Unique Key
1307404474
17-00610890
Service Request Number: 17-00610890 • Address: 9841 SHADYDALE LN, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00610890
Address
9841 SHADYDALE LN, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-29T08:41:14.000
Status
Closed
Created Date
2017-12-28T08:41:14.000
Update Date
2017-12-28T11:36:47.000
Closed Date
2017-12-28T11:36:47.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516126.83146662
Y Coordinate
7002994.73849009
Lat Long Location
{"type":"Point","coordinates":[-96.716092,32.866884]}
Unique Key
1307404419
17-00610849
Service Request Number: 17-00610849 • Address: 10461 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00610849
Address
10461 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-01-03T08:19:37.000
Status
Closed
Created Date
2017-12-28T08:19:37.000
Update Date
2018-01-05T14:42:26.000
Closed Date
2018-01-05T14:42:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519543.48331175
Y Coordinate
7003574.41045729
Lat Long Location
{"type":"Point","coordinates":[-96.705195,32.868309]}
Unique Key
1307400779
17-00610762
Service Request Number: 17-00610762 • Address: LANARKSHIRE DR & LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00610762
Address
LANARKSHIRE DR & LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-01-03T06:06:43.000
Status
Closed
Created Date
2017-12-28T06:06:43.000
Update Date
2017-12-28T14:23:56.000
Closed Date
2017-12-28T14:23:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2519236.36705435
Y Coordinate
7003521.83182132
Lat Long Location
{"type":"Point","coordinates":[-96.706106,32.868266]}
Unique Key
1307391541
17-00610587
Service Request Number: 17-00610587 • Address: 9638 WINDY HILL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00610587
Address
9638 WINDY HILL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-08T17:37:49.000
Status
Closed
Created Date
2017-12-27T17:37:49.000
Update Date
2017-12-29T16:52:18.000
Closed Date
2017-12-29T16:52:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514540.18519506
Y Coordinate
7003652.31594299
Lat Long Location
{"type":"Point","coordinates":[-96.720484,32.869686]}
Unique Key
1307371617
17-00610427
Service Request Number: 17-00610427 • Address: 10223 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00610427
Address
10223 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-30T16:02:10.000
Status
Closed
Created Date
2017-12-27T16:02:10.000
Update Date
2017-12-28T12:27:09.000
Closed Date
2017-12-28T12:27:09.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2517941.22173284
Y Coordinate
7003521.55450804
Lat Long Location
{"type":"Point","coordinates":[-96.709602,32.868271]}
Unique Key
1307355320
17-00607602
Service Request Number: 17-00607602 • Address: 9742 SHADYDALE LN, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00607602
Address
9742 SHADYDALE LN, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-01T10:35:13.000
Status
Closed
Created Date
2017-12-25T10:35:13.000
Update Date
2017-12-26T08:04:37.000
Closed Date
2017-12-26T08:04:37.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515345.93468913
Y Coordinate
7002935.8184355
Lat Long Location
{"type":"Point","coordinates":[-96.718832,32.866871]}
Unique Key
1307104506
17-00607199
Service Request Number: 17-00607199 • Address: 10026 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00607199
Address
10026 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-08T15:35:33.000
Status
Closed
Created Date
2017-12-23T15:35:33.000
Update Date
2017-12-26T08:28:07.000
Closed Date
2017-12-26T08:28:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2517320.72839005
Y Coordinate
7005345.26739929
Lat Long Location
{"type":"Point","coordinates":[-96.711714,32.873419]}
Unique Key
1307052957
17-00606905
Service Request Number: 17-00606905 • Address: 9957 PARKFORD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00606905
Address
9957 PARKFORD DR, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-24T08:52:15.000
Status
Closed
Created Date
2017-12-23T08:52:15.000
Update Date
2017-12-24T07:55:35.000
Closed Date
2017-12-24T07:55:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516834.08667592
Y Coordinate
7005355.81222036
Lat Long Location
{"type":"Point","coordinates":[-96.713157,32.873447]}
Unique Key
1307026830
17-00605432
Service Request Number: 17-00605432 • Address: 9406 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00605432
Address
9406 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-27T18:54:49.000
Status
Closed
Created Date
2017-12-21T18:54:49.000
Update Date
2017-12-22T12:51:56.000
Closed Date
2017-12-22T12:51:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514632.68873275
Y Coordinate
7002688.18697784
Lat Long Location
{"type":"Point","coordinates":[-96.721051,32.866342]}
Unique Key
1306910418
17-00605394
Service Request Number: 17-00605394 • Address: 9326 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00605394
Address
9326 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-23T17:54:28.000
Status
Closed
Created Date
2017-12-21T17:54:28.000
Update Date
2017-12-22T17:32:02.000
Closed Date
2017-12-22T17:32:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514044.63315364
Y Coordinate
7005118.48167191
Lat Long Location
{"type":"Point","coordinates":[-96.72245,32.872578]}
Unique Key
1306908144
17-00604717
Service Request Number: 17-00604717 • Address: 7831 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00604717
Address
7831 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-14T13:02:32.000
Status
Closed
Created Date
2017-12-21T13:02:32.000
Update Date
2018-01-04T11:45:20.000
Closed Date
2018-01-04T11:45:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512807.97226218
Y Coordinate
7001905.6280104
Lat Long Location
{"type":"Point","coordinates":[-96.727128,32.864022]}
Unique Key
1306860115
17-00604361
Service Request Number: 17-00604361 • Address: 9336 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00604361
Address
9336 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-03T10:26:05.000
Status
Closed
Created Date
2017-12-21T10:26:05.000
Update Date
2017-12-22T15:05:21.000
Closed Date
2017-12-22T15:05:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513891.1019705
Y Coordinate
7003432.20991122
Lat Long Location
{"type":"Point","coordinates":[-96.723599,32.868362]}
Unique Key
1306835577
17-00604358
Service Request Number: 17-00604358 • Address: 9336 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00604358
Address
9336 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-03T10:24:59.000
Status
Closed
Created Date
2017-12-21T10:24:59.000
Update Date
2017-12-22T15:03:31.000
Closed Date
2017-12-22T15:03:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513891.10087662
Y Coordinate
7003432.21183386
Lat Long Location
{"type":"Point","coordinates":[-96.723599,32.868362]}
Unique Key
1306835287
17-00602041
Service Request Number: 17-00602041 • Address: GOFORTH RD & LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
17-00602041
Address
GOFORTH RD & LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
High Water Alarms Flooded Roadway Warning System - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-22T01:31:04.000
Status
Closed
Created Date
2017-12-20T01:31:04.000
Update Date
2017-12-20T03:50:04.000
Closed Date
2017-12-20T03:50:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Radio
X Coordinate
2512278.01776297
Y Coordinate
7000631.86516061
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1306673062
17-00600628
Service Request Number: 17-00600628 • Address: 10113 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00600628
Address
10113 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-04T09:21:54.000
Status
Closed
Created Date
2017-12-19T09:21:54.000
Update Date
2017-12-19T14:57:08.000
Closed Date
2017-12-19T14:57:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2517238.41515991
Y Coordinate
7002657.08869237
Lat Long Location
{"type":"Point","coordinates":[-96.711632,32.865903]}
Unique Key
1306573230
17-00600389
Service Request Number: 17-00600389 • Address: 9860 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00600389
Address
9860 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-24T08:04:43.000
Status
Closed
Created Date
2017-12-19T08:04:43.000
Update Date
2017-12-19T13:52:13.000
Closed Date
2017-12-19T13:52:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516196.05675991
Y Coordinate
7002304.93820753
Lat Long Location
{"type":"Point","coordinates":[-96.715421,32.865174]}
Unique Key
1306558001
17-00597902
Service Request Number: 17-00597902 • Address: 9615 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00597902
Address
9615 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-23T10:41:41.000
Status
Closed
Created Date
2017-12-16T10:41:41.000
Update Date
2017-12-19T09:31:51.000
Closed Date
2017-12-19T09:31:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514185.32027732
Y Coordinate
7006505.2778846
Lat Long Location
{"type":"Point","coordinates":[-96.722684,32.877037]}
Unique Key
1306357595
17-00597860
Service Request Number: 17-00597860 • Address: 8045 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00597860
Address
8045 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T09:40:12.000
Status
Closed
Created Date
2017-12-16T09:40:12.000
Update Date
2017-12-21T09:34:25.000
Closed Date
2017-12-21T09:34:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513513.89385282
Y Coordinate
7002876.31037975
Lat Long Location
{"type":"Point","coordinates":[-96.724412,32.86729]}
Unique Key
1306354398
17-00597822
Service Request Number: 17-00597822 • Address: 9238 ROYALPINE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00597822
Address
9238 ROYALPINE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-26T08:56:04.000
Status
Closed
Created Date
2017-12-16T08:56:04.000
Update Date
2017-12-18T10:54:18.000
Closed Date
2017-12-18T10:54:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512858.68045784
Y Coordinate
7004138.02848426
Lat Long Location
{"type":"Point","coordinates":[-96.726865,32.870314]}
Unique Key
1306351583
17-00597328
Service Request Number: 17-00597328 • Address: 9333 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00597328
Address
9333 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T15:18:13.000
Status
Closed
Created Date
2017-12-15T15:18:13.000
Update Date
2017-12-21T09:52:41.000
Closed Date
2017-12-21T09:52:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511969.3912247
Y Coordinate
7005371.2814432
Lat Long Location
{"type":"Point","coordinates":[-96.729784,32.873632]}
Unique Key
1306312058
17-00597071
Service Request Number: 17-00597071 • Address: 9562 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00597071
Address
9562 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T13:15:36.000
Status
Closed
Created Date
2017-12-15T13:15:36.000
Update Date
2017-12-18T09:57:32.000
Closed Date
2017-12-18T09:57:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513665.55129406
Y Coordinate
7006270.54302461
Lat Long Location
{"type":"Point","coordinates":[-96.724267,32.876024]}
Unique Key
1306294302
17-00596660
Service Request Number: 17-00596660 • Address: 9711 BELLEWOOD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00596660
Address
9711 BELLEWOOD DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T10:21:42.000
Status
Closed
Created Date
2017-12-15T10:21:42.000
Update Date
2017-12-18T12:08:31.000
Closed Date
2017-12-18T12:08:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514405.82322592
Y Coordinate
7005857.27834267
Lat Long Location
{"type":"Point","coordinates":[-96.721746,32.87463]}
Unique Key
1306267287
17-00596659
Service Request Number: 17-00596659 • Address: 9587 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00596659
Address
9587 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-22T10:21:36.000
Status
Closed
Created Date
2017-12-15T10:21:36.000
Update Date
2017-12-18T16:05:57.000
Closed Date
2017-12-18T16:05:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513881.10715813
Y Coordinate
7006533.86530676
Lat Long Location
{"type":"Point","coordinates":[-96.723317,32.876768]}
Unique Key
1306267243
17-00596512
Service Request Number: 17-00596512 • Address: 9626 MEADOWHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00596512
Address
9626 MEADOWHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T09:21:55.000
Status
Closed
Created Date
2017-12-15T09:21:55.000
Update Date
2017-12-18T10:13:56.000
Closed Date
2017-12-18T10:13:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512994.55661732
Y Coordinate
7006990.89123957
Lat Long Location
{"type":"Point","coordinates":[-96.726297,32.877973]}
Unique Key
1306256892
17-00596093
Service Request Number: 17-00596093 • Address: 9550 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00596093
Address
9550 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T17:53:11.000
Status
Closed
Created Date
2017-12-14T17:53:11.000
Update Date
2017-12-19T11:24:03.000
Closed Date
2017-12-19T11:24:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513518.35075221
Y Coordinate
7007006.09214423
Lat Long Location
{"type":"Point","coordinates":[-96.724519,32.878171]}
Unique Key
1306225867
17-00596090
Service Request Number: 17-00596090 • Address: 9550 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00596090
Address
9550 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-19T17:51:40.000
Status
Closed
Created Date
2017-12-14T17:51:40.000
Update Date
2017-12-18T11:57:49.000
Closed Date
2017-12-18T11:57:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513518.35075221
Y Coordinate
7007006.09214423
Lat Long Location
{"type":"Point","coordinates":[-96.724519,32.878171]}
Unique Key
1306225746
17-00595201
Service Request Number: 17-00595201 • Address: 7711 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00595201
Address
7711 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T10:17:12.000
Status
Closed
Created Date
2017-12-14T10:17:12.000
Update Date
2017-12-15T16:14:53.000
Closed Date
2017-12-15T16:14:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511503.29727774
Y Coordinate
7002308.39692488
Lat Long Location
{"type":"Point","coordinates":[-96.730808,32.865376]}
Unique Key
1306162400
17-00594671
Service Request Number: 17-00594671 • Address: 7695 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00594671
Address
7695 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-01-22T18:48:00.000
Status
Closed
Created Date
2017-12-13T18:48:00.000
Update Date
2017-12-14T07:41:18.000
Closed Date
2017-12-14T07:41:18.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2511505.17378032
Y Coordinate
7002241.43909146
Lat Long Location
{"type":"Point","coordinates":[-96.731569,32.865628]}
Unique Key
1306122063
17-00594085
Service Request Number: 17-00594085 • Address: 9306 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00594085
Address
9306 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-03T13:55:28.000
Status
Closed
Created Date
2017-12-13T13:55:28.000
Update Date
2018-03-20T15:09:02.000
Closed Date
2018-03-20T15:09:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513956.61745892
Y Coordinate
7005202.04803246
Lat Long Location
{"type":"Point","coordinates":[-96.723112,32.87312]}
Unique Key
1306075751
17-00593698
Service Request Number: 17-00593698 • Address: 9352 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00593698
Address
9352 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-18T11:09:17.000
Status
Closed
Created Date
2017-12-13T11:09:17.000
Update Date
2017-12-15T16:45:53.000
Closed Date
2017-12-15T16:45:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512113.63443583
Y Coordinate
7005372.41717447
Lat Long Location
{"type":"Point","coordinates":[-96.729144,32.873761]}
Unique Key
1306047048
17-00593630
Service Request Number: 17-00593630 • Address: 9866 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00593630
Address
9866 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-22T10:43:46.000
Status
Closed
Created Date
2017-12-13T10:43:46.000
Update Date
2017-12-14T15:10:34.000
Closed Date
2017-12-14T15:10:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2516168.97405422
Y Coordinate
7005154.55627767
Lat Long Location
{"type":"Point","coordinates":[-96.715324,32.873089]}
Unique Key
1306042258
17-00593279
Service Request Number: 17-00593279 • Address: 9746 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00593279
Address
9746 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-18T08:52:15.000
Status
Closed
Created Date
2017-12-13T08:52:15.000
Update Date
2017-12-14T14:32:47.000
Closed Date
2017-12-14T14:32:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513665.6321963
Y Coordinate
7007879.27247125
Lat Long Location
{"type":"Point","coordinates":[-96.724055,32.880411]}
Unique Key
1306015635
17-00592901
Service Request Number: 17-00592901 • Address: 9587 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00592901
Address
9587 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-21T17:54:05.000
Status
Closed
Created Date
2017-12-12T17:54:05.000
Update Date
2017-12-22T14:23:23.000
Closed Date
2017-12-22T14:23:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2513881.10538458
Y Coordinate
7006533.86378656
Lat Long Location
{"type":"Point","coordinates":[-96.723317,32.876768]}
Unique Key
1305982335
17-00591331
Service Request Number: 17-00591331 • Address: 9308 WILDHAVEN DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00591331
Address
9308 WILDHAVEN DR, DALLAS, 75238
City Council District
10
Department
Wtr - Dallas Water Utilities
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-01-03T06:46:59.000
Status
Closed
Created Date
2017-12-12T06:46:59.000
Update Date
2017-12-19T10:36:45.000
Closed Date
2017-12-19T10:36:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514206.72269559
Y Coordinate
7005411.38545796
Lat Long Location
{"type":"Point","coordinates":[-96.722363,32.873742]}
Unique Key
1305872214
17-00591294
Service Request Number: 17-00591294 • Address: 9308 WILDHAVEN DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00591294
Address
9308 WILDHAVEN DR, DALLAS, 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-15T22:11:34.000
Status
Closed
Created Date
2017-12-11T22:11:34.000
Update Date
2017-12-12T06:47:22.000
Closed Date
2017-12-12T06:47:22.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514206.72269559
Y Coordinate
7005411.38545796
Lat Long Location
{"type":"Point","coordinates":[-96.722363,32.873742]}
Unique Key
1305868289
17-00590105
Service Request Number: 17-00590105 • Address: 7900 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00590105
Address
7900 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-02T10:36:47.000
Status
Closed
Created Date
2017-12-11T10:36:47.000
Update Date
2017-12-12T08:18:00.000
Closed Date
2017-12-12T08:18:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513052.135922
Y Coordinate
7002294.50345653
Lat Long Location
{"type":"Point","coordinates":[-96.726374,32.865208]}
Unique Key
1305778865
17-00590063
Service Request Number: 17-00590063 • Address: 9221 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00590063
Address
9221 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-18T10:15:48.000
Status
Closed
Created Date
2017-12-11T10:15:48.000
Update Date
2017-12-18T08:28:50.000
Closed Date
2017-12-18T08:28:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2513108.92791356
Y Coordinate
7004675.05857112
Lat Long Location
{"type":"Point","coordinates":[-96.726028,32.871693]}
Unique Key
1305775669
17-00589141
Service Request Number: 17-00589141 • Address: 10193 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00589141
Address
10193 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-02-15T07:07:15.000
Status
Closed
Created Date
2017-12-10T07:07:15.000
Update Date
2017-12-11T13:01:05.000
Closed Date
2017-12-11T13:01:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517767.66495454
Y Coordinate
7002745.94062762
Lat Long Location
{"type":"Point","coordinates":[-96.71078,32.866152]}
Unique Key
1305701811
17-00589023
Service Request Number: 17-00589023 • Address: W LAWTHER DR & GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00589023
Address
W LAWTHER DR & GOFORTH RD, DALLAS, TX
City Council District
10
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-10T15:47:20.000
Status
Closed
Created Date
2017-12-09T15:47:20.000
Update Date
2017-12-20T14:06:34.000
Closed Date
2017-12-20T14:06:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512278.01937562
Y Coordinate
7000631.86616592
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1305683101
17-00589020
Service Request Number: 17-00589020 • Address: W LAWTHER DR & GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00589020
Address
W LAWTHER DR & GOFORTH RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-30T15:43:45.000
Status
Closed
Created Date
2017-12-09T15:43:45.000
Update Date
2018-03-29T11:54:56.000
Closed Date
2018-03-29T11:54:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512278.01776297
Y Coordinate
7000631.86516061
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1305682812
17-00589014
Service Request Number: 17-00589014 • Address: W LAWTHER DR & GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
17-00589014
Address
W LAWTHER DR & GOFORTH RD, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-18T15:40:16.000
Status
Closed
Created Date
2017-12-09T15:40:16.000
Update Date
2017-12-11T12:00:13.000
Closed Date
2017-12-11T12:00:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512278.01937562
Y Coordinate
7000631.86616592
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1305682412
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