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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
18-00094946
Service Request Number: 18-00094946 • Address: 9916 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00094946
Address
9916 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-11T10:15:52.000
Status
Closed
Created Date
2018-03-04T10:15:52.000
Update Date
2018-06-20T17:09:59.000
Closed Date
2018-06-20T16:08:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516578.08856315
Y Coordinate
7003915.18817441
Lat Long Location
{"type":"Point","coordinates":[-96.714753,32.86953]}
Unique Key
1315161795
18-00094451
Service Request Number: 18-00094451 • Address: 9734 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00094451
Address
9734 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-19T13:56:55.000
Status
Closed
Created Date
2018-03-03T13:56:55.000
Update Date
2018-03-07T16:56:12.000
Closed Date
2018-03-07T16:56:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515319.86568373
Y Coordinate
7002920.66001918
Lat Long Location
{"type":"Point","coordinates":[-96.718236,32.86692]}
Unique Key
1315100037
18-00093629
Service Request Number: 18-00093629 • Address: 9715 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00093629
Address
9715 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-10T16:04:44.000
Status
Closed
Created Date
2018-03-02T16:04:44.000
Update Date
2018-03-08T14:06:43.000
Closed Date
2018-03-08T14:06:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514487.14629057
Y Coordinate
7005053.06
Lat Long Location
{"type":"Point","coordinates":[-96.721293,32.872519]}
Unique Key
1315013678
18-00093445
Service Request Number: 18-00093445 • Address: 9219 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00093445
Address
9219 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-07T15:23:37.000
Status
Closed
Created Date
2018-03-02T15:23:37.000
Update Date
2018-03-05T13:22:29.000
Closed Date
2018-03-05T13:22:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513742.14738949
Y Coordinate
7002297.74198549
Lat Long Location
{"type":"Point","coordinates":[-96.723555,32.865508]}
Unique Key
1315002200
18-00092830
Service Request Number: 18-00092830 • Address: 9336 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00092830
Address
9336 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-16T12:38:47.000
Status
Closed
Created Date
2018-03-02T12:38:47.000
Update Date
2018-03-06T14:41:25.000
Closed Date
2018-03-06T14:41:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2513891.1019705
Y Coordinate
7003432.20991122
Lat Long Location
{"type":"Point","coordinates":[-96.723599,32.868362]}
Unique Key
1314961818
18-00092763
Service Request Number: 18-00092763 • Address: 10051 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00092763
Address
10051 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-30T12:19:00.000
Status
Closed
Created Date
2018-03-02T12:19:00.000
Update Date
2018-03-05T09:00:38.000
Closed Date
2018-03-05T09:00:38.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513306.46489887
Y Coordinate
7009450.21079943
Lat Long Location
{"type":"Point","coordinates":[-96.07153,41.24958]}
Unique Key
1314957174
18-00092672
Service Request Number: 18-00092672 • Address: 9215 ROYALPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00092672
Address
9215 ROYALPINE DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-13T11:46:09.000
Status
Closed
Created Date
2018-03-02T11:46:09.000
Update Date
2018-03-03T07:52:05.000
Closed Date
2018-03-03T07:52:05.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2512604.47983803
Y Coordinate
7003956.88074154
Lat Long Location
{"type":"Point","coordinates":[-96.727787,32.869618]}
Unique Key
1314950910
18-00092280
Service Request Number: 18-00092280 • Address: 9349 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00092280
Address
9349 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-06T10:09:51.000
Status
Closed
Created Date
2018-03-02T10:09:51.000
Update Date
2018-03-05T12:27:51.000
Closed Date
2018-03-05T12:27:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512827.79144273
Y Coordinate
7004975.22671501
Lat Long Location
{"type":"Point","coordinates":[-96.72653,32.872885]}
Unique Key
1314925373
18-00091932
Service Request Number: 18-00091932 • Address: 7915 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00091932
Address
7915 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-07T08:47:24.000
Status
Closed
Created Date
2018-03-02T08:47:24.000
Update Date
2018-03-02T17:09:43.000
Closed Date
2018-03-02T17:09:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512220.35469364
Y Coordinate
7003362.4687433
Lat Long Location
{"type":"Point","coordinates":[-96.728765,32.868236]}
Unique Key
1314903462
18-00091930
Service Request Number: 18-00091930 • Address: 7915 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00091930
Address
7915 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-07T08:47:20.000
Status
Closed
Created Date
2018-03-02T08:47:20.000
Update Date
2018-03-03T13:11:52.000
Closed Date
2018-03-03T13:11:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512220.35469364
Y Coordinate
7003362.4687433
Lat Long Location
{"type":"Point","coordinates":[-96.728765,32.868236]}
Unique Key
1314903384
18-00091604
Service Request Number: 18-00091604 • Address: 9545 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00091604
Address
9545 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T22:18:40.000
Status
Closed
Created Date
2018-03-01T22:18:40.000
Update Date
2018-03-05T17:01:05.000
Closed Date
2018-03-05T17:01:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513414.05605535
Y Coordinate
7006964.15033659
Lat Long Location
{"type":"Point","coordinates":[-96.724685,32.878063]}
Unique Key
1314874015
18-00091603
Service Request Number: 18-00091603 • Address: 9545 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00091603
Address
9545 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T22:18:39.000
Status
Closed
Created Date
2018-03-01T22:18:39.000
Update Date
2018-03-05T13:04:03.000
Closed Date
2018-03-05T13:04:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513414.05605535
Y Coordinate
7006964.15033659
Lat Long Location
{"type":"Point","coordinates":[-96.724685,32.878063]}
Unique Key
1314873953
18-00091541
Service Request Number: 18-00091541 • Address: 8734 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00091541
Address
8734 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-06T19:27:55.000
Status
Closed
Created Date
2018-03-01T19:27:55.000
Update Date
2018-03-03T13:06:59.000
Closed Date
2018-03-03T13:06:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512462.74952945
Y Coordinate
7002632.32768565
Lat Long Location
{"type":"Point","coordinates":[-96.728431,32.866255]}
Unique Key
1314867273
18-00090759
Service Request Number: 18-00090759 • Address: 9747 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00090759
Address
9747 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-15T13:36:57.000
Status
Closed
Created Date
2018-03-01T13:36:57.000
Update Date
2018-03-07T14:31:35.000
Closed Date
2018-03-07T14:31:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515401.22210772
Y Coordinate
7002339.8243008
Lat Long Location
{"type":"Point","coordinates":[-96.718742,32.865131]}
Unique Key
1314815952
18-00090719
Service Request Number: 18-00090719 • Address: 9784 FORESTRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00090719
Address
9784 FORESTRIDGE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-08T13:25:59.000
Status
Closed
Created Date
2018-03-01T13:25:59.000
Update Date
2018-03-08T23:50:22.000
Closed Date
2018-03-08T23:50:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515536.12123461
Y Coordinate
7004255.02135712
Lat Long Location
{"type":"Point","coordinates":[-96.718099,32.870512]}
Unique Key
1314813635
18-00090353
Service Request Number: 18-00090353 • Address: PARKFORD DR & ALDWICK DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00090353
Address
PARKFORD DR & ALDWICK DR, DALLAS, TX
City Council District
10
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-15T11:17:29.000
Status
Closed
Created Date
2018-03-01T11:17:29.000
Update Date
2018-03-06T07:13:46.000
Closed Date
2018-03-02T07:33:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517175.69027625
Y Coordinate
7005363.26774829
Lat Long Location
{"type":"Point","coordinates":[-96.712716,32.873426]}
Unique Key
1314790058
18-00090291
Service Request Number: 18-00090291 • Address: 7904 FOREST TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00090291
Address
7904 FOREST TRL, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-15T10:59:37.000
Status
Closed
Created Date
2018-03-01T10:59:37.000
Update Date
2018-03-05T10:19:26.000
Closed Date
2018-03-05T10:19:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513094.927252
Y Coordinate
7002333.46303349
Lat Long Location
{"type":"Point","coordinates":[-96.726126,32.865408]}
Unique Key
1314786336
18-00090146
Service Request Number: 18-00090146 • Address: 9715 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00090146
Address
9715 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-03-29T10:11:21.000
Status
Closed
Created Date
2018-03-01T10:11:21.000
Update Date
2018-03-13T12:08:34.000
Closed Date
2018-03-13T12:08:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514516.40773491
Y Coordinate
7004986.69813926
Lat Long Location
{"type":"Point","coordinates":[-96.721293,32.872519]}
Unique Key
1314776874
18-00089798
Service Request Number: 18-00089798 • Address: 9349 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00089798
Address
9349 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-15T08:38:38.000
Status
Closed
Created Date
2018-03-01T08:38:38.000
Update Date
2018-03-02T10:33:06.000
Closed Date
2018-03-02T10:33:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512827.79144273
Y Coordinate
7004975.22671501
Lat Long Location
{"type":"Point","coordinates":[-96.72653,32.872885]}
Unique Key
1314753953
18-00088850
Service Request Number: 18-00088850 • Address: 9228 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00088850
Address
9228 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-07T15:04:04.000
Status
Closed
Created Date
2018-02-28T15:04:04.000
Update Date
2018-03-01T16:17:32.000
Closed Date
2018-03-01T16:17:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513373.97611889
Y Coordinate
7005332.70357338
Lat Long Location
{"type":"Point","coordinates":[-96.724452,32.873037]}
Unique Key
1314684412
18-00088014
Service Request Number: 18-00088014 • Address: 7903 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00088014
Address
7903 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Lid Cover Broken- Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-01T10:27:17.000
Status
Closed
Created Date
2018-02-28T10:27:17.000
Update Date
2018-02-28T11:26:43.000
Closed Date
2018-02-28T11:26:43.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513046.6025939
Y Coordinate
7002343.56075895
Lat Long Location
{"type":"Point","coordinates":[-96.726275,32.865288]}
Unique Key
1314627752
18-00087456
Service Request Number: 18-00087456 • Address: 10443 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00087456
Address
10443 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-05T07:55:15.000
Status
Closed
Created Date
2018-02-28T07:55:15.000
Update Date
2018-02-28T15:28:59.000
Closed Date
2018-02-28T15:28:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2519305.61417579
Y Coordinate
7003542.77993299
Lat Long Location
{"type":"Point","coordinates":[-96.705911,32.868262]}
Unique Key
1314587355
18-00086905
Service Request Number: 18-00086905 • Address: 9109 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00086905
Address
9109 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-13T16:39:10.000
Status
Closed
Created Date
2018-02-27T16:39:10.000
Update Date
2018-03-05T12:16:49.000
Closed Date
2018-03-05T12:16:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2512008.42321181
Y Coordinate
7004034.12390895
Lat Long Location
{"type":"Point","coordinates":[-96.729517,32.87]}
Unique Key
1314539461
18-00085961
Service Request Number: 18-00085961 • Address: FERNDALE RD & SHOREVIEW RD, DALLAS, TX • City Council District: 10
Service Request Number
18-00085961
Address
FERNDALE RD & SHOREVIEW RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-28T12:30:10.000
Status
Closed
Created Date
2018-02-27T12:30:10.000
Update Date
2018-02-27T14:50:40.000
Closed Date
2018-02-27T14:50:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517828.69838925
Y Coordinate
7002735.80951578
Lat Long Location
{"type":"Point","coordinates":[-96.710612,32.866148]}
Unique Key
1314476548
18-00084535
Service Request Number: 18-00084535 • Address: 9703 FITZROY CIR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00084535
Address
9703 FITZROY CIR, DALLAS, 75238
City Council District
10
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-03T18:30:54.000
Status
Closed
Created Date
2018-02-26T18:30:54.000
Update Date
2018-06-13T05:58:09.000
Closed Date
2018-06-13T05:58:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515498.06029727
Y Coordinate
7002665.10230368
Lat Long Location
{"type":"Point","coordinates":[-96.718404,32.866018]}
Unique Key
1314372353
18-00083749
Service Request Number: 18-00083749 • Address: 9703 FITZROY CIR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00083749
Address
9703 FITZROY CIR, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-27T14:41:38.000
Status
Closed
Created Date
2018-02-26T14:41:38.000
Update Date
2018-02-26T18:30:55.000
Closed Date
2018-02-26T18:30:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515498.06029727
Y Coordinate
7002665.10230368
Lat Long Location
{"type":"Point","coordinates":[-96.718404,32.866018]}
Unique Key
1314319877
18-00083199
Service Request Number: 18-00083199 • Address: 9715 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00083199
Address
9715 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-26T12:07:44.000
Status
Closed
Created Date
2018-02-26T12:07:44.000
Update Date
2018-03-13T12:11:28.000
Closed Date
2018-03-13T12:11:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514516.40773491
Y Coordinate
7004986.69813926
Lat Long Location
{"type":"Point","coordinates":[-96.721293,32.872519]}
Unique Key
1314284232
18-00081591
Service Request Number: 18-00081591 • Address: 9703 FITZROY CIR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00081591
Address
9703 FITZROY CIR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T09:08:16.000
Status
Closed
Created Date
2018-02-25T09:08:16.000
Update Date
2018-02-26T14:42:54.000
Closed Date
2018-02-26T14:42:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2515498.06029727
Y Coordinate
7002665.10230368
Lat Long Location
{"type":"Point","coordinates":[-96.718404,32.866018]}
Unique Key
1314150181
18-00081548
Service Request Number: 18-00081548 • Address: 9414 SPRING BRANCH DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00081548
Address
9414 SPRING BRANCH DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Rabies Vector Species - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-26T07:13:27.000
Status
Closed
Created Date
2018-02-25T07:13:27.000
Update Date
2018-02-25T15:40:44.000
Closed Date
2018-02-25T15:40:44.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512414.69150109
Y Coordinate
7005090.27278662
Lat Long Location
{"type":"Point","coordinates":[-95.520098,29.806512]}
Unique Key
1314144790
18-00080965
Service Request Number: 18-00080965 • Address: 9401 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00080965
Address
9401 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-01T10:53:33.000
Status
Closed
Created Date
2018-02-24T10:53:33.000
Update Date
2018-02-26T15:53:46.000
Closed Date
2018-02-26T15:53:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514444.31604389
Y Coordinate
7004870.81341917
Lat Long Location
{"type":"Point","coordinates":[-96.721556,32.87205]}
Unique Key
1314083955
18-00080487
Service Request Number: 18-00080487 • Address: 9607 WINDY HILL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00080487
Address
9607 WINDY HILL RD, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-02T16:18:52.000
Status
Closed
Created Date
2018-02-23T16:18:52.000
Update Date
2018-03-28T05:46:08.000
Closed Date
2018-03-28T05:46:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514761.1500984
Y Coordinate
7003947.58024278
Lat Long Location
{"type":"Point","coordinates":[-96.721379,32.868939]}
Unique Key
1314024444
18-00079990
Service Request Number: 18-00079990 • Address: 7500 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00079990
Address
7500 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Pooper Scooper - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-06T14:01:32.000
Status
Closed
Created Date
2018-02-23T14:01:32.000
Update Date
2018-02-25T07:57:58.000
Closed Date
2018-02-25T07:57:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512276.69291627
Y Coordinate
7000673.421058
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1313990290
18-00079723
Service Request Number: 18-00079723 • Address: 9607 WINDY HILL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00079723
Address
9607 WINDY HILL RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T12:09:52.000
Status
Closed
Created Date
2018-02-23T12:09:52.000
Update Date
2018-02-23T16:18:53.000
Closed Date
2018-02-23T16:18:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514761.15018003
Y Coordinate
7003947.58056043
Lat Long Location
{"type":"Point","coordinates":[-96.721379,32.868939]}
Unique Key
1313970374
18-00078196
Service Request Number: 18-00078196 • Address: 9306 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00078196
Address
9306 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-08T15:23:48.000
Status
Closed
Created Date
2018-02-22T15:23:48.000
Update Date
2018-02-23T15:52:31.000
Closed Date
2018-02-23T15:52:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513956.61635722
Y Coordinate
7005202.04892443
Lat Long Location
{"type":"Point","coordinates":[-96.723112,32.87312]}
Unique Key
1313855117
18-00078150
Service Request Number: 18-00078150 • Address: 9229 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00078150
Address
9229 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-26T15:07:29.000
Status
Closed
Created Date
2018-02-22T15:07:29.000
Update Date
2018-02-22T15:15:36.000
Closed Date
2018-02-22T15:15:36.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2513401.9381847
Y Coordinate
7005361.30642072
Lat Long Location
{"type":"Point","coordinates":[-96.724813,32.873349]}
Unique Key
1313851632
18-00077721
Service Request Number: 18-00077721 • Address: 9315 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00077721
Address
9315 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-23T12:56:44.000
Status
Closed
Created Date
2018-02-22T12:56:44.000
Update Date
2018-02-22T12:56:44.000
Closed Date
2018-02-22T12:56:44.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2514094.54899327
Y Coordinate
7002671.97941247
Lat Long Location
{"type":"Point","coordinates":[-96.722811,32.866169]}
Unique Key
1313823137
18-00077335
Service Request Number: 18-00077335 • Address: 9530 WINDY HILL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00077335
Address
9530 WINDY HILL RD, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-05T10:27:40.000
Status
Closed
Created Date
2018-02-22T10:27:40.000
Update Date
2018-02-23T07:55:57.000
Closed Date
2018-02-23T07:55:56.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2514260.49164543
Y Coordinate
7003350.18040232
Lat Long Location
{"type":"Point","coordinates":[-96.72198,32.868414]}
Unique Key
1313794977
18-00076560
Service Request Number: 18-00076560 • Address: 7901 GOFORTH RD, DALLAS, TX • City Council District: 10
Service Request Number
18-00076560
Address
7901 GOFORTH RD, DALLAS, TX
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-07T18:51:13.000
Status
Open
Created Date
2018-02-21T18:51:13.000
Update Date
2018-02-22T11:06:34.000
Closed Date
2018-02-21T18:51:13.000
Priority
Standard
Method Received Description
Web
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1313726642
18-00075439
Service Request Number: 18-00075439 • Address: 9003 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00075439
Address
9003 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-06-28T11:22:41.000
Status
Closed
Created Date
2018-02-21T11:22:41.000
Update Date
2018-02-28T08:17:00.000
Closed Date
2018-02-28T08:17:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2511707.88842941
Y Coordinate
7003875.48678465
Lat Long Location
{"type":"Point","coordinates":[-96.730651,32.869495]}
Unique Key
1313643494
18-00074748
Service Request Number: 18-00074748 • Address: 8098 FOREST TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00074748
Address
8098 FOREST TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-28T08:11:58.000
Status
Closed
Created Date
2018-02-21T08:11:58.000
Update Date
2018-03-01T08:26:26.000
Closed Date
2018-03-01T08:26:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513746.02595314
Y Coordinate
7003200.3950686
Lat Long Location
{"type":"Point","coordinates":[-96.7239,32.867796]}
Unique Key
1313597490
18-00074731
Service Request Number: 18-00074731 • Address: 7500 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00074731
Address
7500 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
High Water Alarms Flooded Roadway Warning System - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-23T08:07:35.000
Status
Closed
Created Date
2018-02-21T08:07:35.000
Update Date
2018-02-21T08:10:53.000
Closed Date
2018-02-21T08:10:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512276.69291627
Y Coordinate
7000673.421058
Lat Long Location
{"type":"Point","coordinates":[-96.728912,32.860649]}
Unique Key
1313596302
18-00074730
Service Request Number: 18-00074730 • Address: 7700 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00074730
Address
7700 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
High Water Alarms Flooded Roadway Warning System - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-23T08:07:33.000
Status
Closed
Created Date
2018-02-21T08:07:33.000
Update Date
2018-02-21T08:09:32.000
Closed Date
2018-02-21T08:09:32.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2511526.27540199
Y Coordinate
7002290.42391447
Lat Long Location
{"type":"Point","coordinates":[-96.730113,32.867134]}
Unique Key
1313596271
18-00074718
Service Request Number: 18-00074718 • Address: 8098 FOREST TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00074718
Address
8098 FOREST TRL, DALLAS, 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-07T08:01:29.000
Status
Closed
Created Date
2018-02-21T08:01:29.000
Update Date
2018-02-21T08:12:35.000
Closed Date
2018-02-21T08:12:35.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513746.02595314
Y Coordinate
7003200.3950686
Lat Long Location
{"type":"Point","coordinates":[-96.7239,32.867796]}
Unique Key
1313595247
18-00074708
Service Request Number: 18-00074708 • Address: 9336 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00074708
Address
9336 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-07T07:56:01.000
Status
Closed
Created Date
2018-02-21T07:56:01.000
Update Date
2018-02-22T16:05:42.000
Closed Date
2018-02-22T16:05:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513891.1019705
Y Coordinate
7003432.20991122
Lat Long Location
{"type":"Point","coordinates":[-96.723557,32.868338]}
Unique Key
1313594297
18-00074373
Service Request Number: 18-00074373 • Address: 9336 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00074373
Address
9336 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-06T18:12:23.000
Status
Closed
Created Date
2018-02-20T18:12:23.000
Update Date
2018-02-21T07:59:06.000
Closed Date
2018-02-21T07:59:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513891.10087662
Y Coordinate
7003432.21183386
Lat Long Location
{"type":"Point","coordinates":[-96.723557,32.868338]}
Unique Key
1313558255
18-00074372
Service Request Number: 18-00074372 • Address: 8098 FOREST TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00074372
Address
8098 FOREST TRL, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-06T18:12:18.000
Status
Closed
Created Date
2018-02-20T18:12:18.000
Update Date
2018-02-21T08:04:17.000
Closed Date
2018-02-21T08:04:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513746.02595314
Y Coordinate
7003200.3950686
Lat Long Location
{"type":"Point","coordinates":[-96.7239,32.867796]}
Unique Key
1313558204
18-00074333
Service Request Number: 18-00074333 • Address: 9342 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00074333
Address
9342 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T17:38:18.000
Status
Closed
Created Date
2018-02-20T17:38:18.000
Update Date
2018-02-21T22:45:47.000
Closed Date
2018-02-21T22:45:47.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513934.2140048
Y Coordinate
7003392.0214676
Lat Long Location
{"type":"Point","coordinates":[-96.723286,32.868147]}
Unique Key
1313555626
18-00072368
Service Request Number: 18-00072368 • Address: 9222 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00072368
Address
9222 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-21T08:06:37.000
Status
Duplicate (closed)
Created Date
2018-02-20T08:06:37.000
Update Date
2018-02-21T09:05:25.000
Closed Date
2018-02-21T09:05:25.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513346.10475616
Y Coordinate
7005359.95054181
Lat Long Location
{"type":"Point","coordinates":[-96.724616,32.873178]}
Unique Key
1313425979
18-00072186
Service Request Number: 18-00072186 • Address: 9753 BROKEN BOW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00072186
Address
9753 BROKEN BOW RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-06T21:44:45.000
Status
Closed
Created Date
2018-02-19T21:44:45.000
Update Date
2018-02-20T13:48:41.000
Closed Date
2018-02-20T13:48:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514955.16195331
Y Coordinate
7006460.31870147
Lat Long Location
{"type":"Point","coordinates":[-96.719809,32.876477]}
Unique Key
1313399043
18-00072160
Service Request Number: 18-00072160 • Address: 9222 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00072160
Address
9222 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-21T20:02:54.000
Status
Closed
Created Date
2018-02-19T20:02:54.000
Update Date
2018-02-21T09:05:25.000
Closed Date
2018-02-21T09:05:25.000
Outcome
Closed - Duplicate Request
Priority
Standard
Method Received Description
Phone
X Coordinate
2513346.10475616
Y Coordinate
7005359.95054181
Lat Long Location
{"type":"Point","coordinates":[-96.724616,32.873178]}
Unique Key
1313394915
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