311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
18-00184940
Service Request Number: 18-00184940 • Address: 9316 FORESTRIDGE DR, DALLAS, TX 75253 • City Council District: 10
Service Request Number
18-00184940
Address
9316 FORESTRIDGE DR, DALLAS, TX 75253
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-26T08:56:16.000
Status
Closed
Created Date
2018-04-21T08:56:16.000
Update Date
2018-04-23T13:30:40.000
Closed Date
2018-04-23T13:30:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2514000.95656227
Y Coordinate
7005160.3924314
Lat Long Location
{"type":"Point","coordinates":[-96.722755,32.872827]}
Unique Key
1322179452
18-00184755
Service Request Number: 18-00184755 • Address: 8005 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00184755
Address
8005 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-21T20:19:46.000
Status
Closed
Created Date
2018-04-20T20:19:46.000
Update Date
2018-04-24T10:29:14.000
Closed Date
2018-04-24T10:29:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2512899.14737751
Y Coordinate
7003220.17888121
Lat Long Location
{"type":"Point","coordinates":[-96.726616,32.867823]}
Unique Key
1322099856
18-00184457
Service Request Number: 18-00184457 • Address: 9545 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00184457
Address
9545 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-25T18:10:27.000
Status
Closed
Created Date
2018-04-20T18:10:27.000
Update Date
2018-04-25T12:43:42.000
Closed Date
2018-04-25T12:43:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513414.05605535
Y Coordinate
7006964.15033659
Lat Long Location
{"type":"Point","coordinates":[-96.724685,32.878063]}
Unique Key
1322080941
18-00184201
Service Request Number: 18-00184201 • Address: 9115 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00184201
Address
9115 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-25T15:16:06.000
Status
Closed
Created Date
2018-04-20T15:16:06.000
Update Date
2018-04-24T10:34:50.000
Closed Date
2018-04-24T10:34:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513453.64578751
Y Coordinate
7001997.39347175
Lat Long Location
{"type":"Point","coordinates":[-96.724685,32.864541]}
Unique Key
1322058096
18-00183656
Service Request Number: 18-00183656 • Address: 9451 DARTCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00183656
Address
9451 DARTCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-18T11:06:53.000
Status
Closed
Created Date
2018-04-20T11:06:53.000
Update Date
2018-04-23T10:30:32.000
Closed Date
2018-04-23T10:30:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512631.9547654
Y Coordinate
7007076.56280509
Lat Long Location
{"type":"Point","coordinates":[-96.726779,32.87828]}
Unique Key
1322010064
18-00183639
Service Request Number: 18-00183639 • Address: 9451 DARTCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00183639
Address
9451 DARTCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-25T11:03:09.000
Status
Closed
Created Date
2018-04-20T11:03:09.000
Update Date
2018-04-20T15:40:51.000
Closed Date
2018-04-20T15:40:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512631.9547654
Y Coordinate
7007076.56280509
Lat Long Location
{"type":"Point","coordinates":[-96.726779,32.87828]}
Unique Key
1322008983
18-00183480
Service Request Number: 18-00183480 • Address: 9431 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00183480
Address
9431 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-25T10:05:49.000
Status
Closed
Created Date
2018-04-20T10:05:49.000
Update Date
2018-04-20T16:30:42.000
Closed Date
2018-04-20T16:30:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513876.55730911
Y Coordinate
7003667.54905636
Lat Long Location
{"type":"Point","coordinates":[-96.723005,32.869304]}
Unique Key
1321997401
18-00183314
Service Request Number: 18-00183314 • Address: 9408 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00183314
Address
9408 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-25T08:50:05.000
Status
Closed
Created Date
2018-04-20T08:50:05.000
Update Date
2018-04-24T17:22:28.000
Closed Date
2018-04-24T17:22:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513824.04824833
Y Coordinate
7003553.31311883
Lat Long Location
{"type":"Point","coordinates":[-96.723662,32.868754]}
Unique Key
1321983582
18-00183236
Service Request Number: 18-00183236 • Address: 9506 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00183236
Address
9506 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-25T08:19:45.000
Status
Closed
Created Date
2018-04-20T08:19:45.000
Update Date
2018-04-24T17:14:50.000
Closed Date
2018-04-24T17:14:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514217.54987351
Y Coordinate
7003940.74081884
Lat Long Location
{"type":"Point","coordinates":[-96.722447,32.869708]}
Unique Key
1321977014
18-00183063
Service Request Number: 18-00183063 • Address: 9347 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00183063
Address
9347 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-24T20:25:12.000
Status
Closed
Created Date
2018-04-19T20:25:12.000
Update Date
2018-04-20T09:38:01.000
Closed Date
2018-04-20T09:21:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512063.5900957
Y Coordinate
7005388.65659874
Lat Long Location
{"type":"Point","coordinates":[-96.729382,32.873674]}
Unique Key
1321905555
18-00182265
Service Request Number: 18-00182265 • Address: 9517 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00182265
Address
9517 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-06-22T13:36:06.000
Status
Closed
Created Date
2018-04-19T13:36:06.000
Update Date
2018-04-26T12:39:58.000
Closed Date
2018-04-26T12:39:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2512308.36930306
Y Coordinate
7006218.49029169
Lat Long Location
{"type":"Point","coordinates":[-96.728454,32.876085]}
Unique Key
1321792352
18-00182016
Service Request Number: 18-00182016 • Address: 9517 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00182016
Address
9517 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-22T11:57:46.000
Status
Closed
Created Date
2018-04-19T11:57:46.000
Update Date
2018-04-19T13:36:07.000
Closed Date
2018-04-19T13:36:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512308.36978995
Y Coordinate
7006218.48955516
Lat Long Location
{"type":"Point","coordinates":[-96.728454,32.876085]}
Unique Key
1321764009
18-00181965
Service Request Number: 18-00181965 • Address: 9804 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00181965
Address
9804 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-17T11:42:31.000
Status
Closed
Created Date
2018-04-19T11:42:31.000
Update Date
2018-04-24T09:50:34.000
Closed Date
2018-04-24T09:50:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2515712.03231038
Y Coordinate
7002301.61093241
Lat Long Location
{"type":"Point","coordinates":[-96.717629,32.865127]}
Unique Key
1321758997
18-00181955
Service Request Number: 18-00181955 • Address: 9819 FITZROY DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00181955
Address
9819 FITZROY DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-17T11:40:40.000
Status
Closed
Created Date
2018-04-19T11:40:40.000
Update Date
2018-04-23T12:15:41.000
Closed Date
2018-04-23T12:15:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2515739.37162787
Y Coordinate
7002666.60076101
Lat Long Location
{"type":"Point","coordinates":[-96.716964,32.866015]}
Unique Key
1321758218
18-00181561
Service Request Number: 18-00181561 • Address: 9739 GATECREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00181561
Address
9739 GATECREST DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-05-09T09:53:49.000
Status
Closed
Created Date
2018-04-19T09:53:49.000
Update Date
2018-04-19T12:09:16.000
Closed Date
2018-04-19T12:09:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2515135.59983883
Y Coordinate
7004716.93814156
Lat Long Location
{"type":"Point","coordinates":[-96.718892,32.872023]}
Unique Key
1321722118
18-00181149
Service Request Number: 18-00181149 • Address: 9854 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00181149
Address
9854 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Rabies Vector Species - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-20T07:14:15.000
Status
Closed
Created Date
2018-04-19T07:14:15.000
Update Date
2018-04-19T11:15:13.000
Closed Date
2018-04-19T11:15:14.000
Outcome
Resolved - Animal Relocated
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516089.97073034
Y Coordinate
7006483.53156156
Lat Long Location
{"type":"Point","coordinates":[-96.715689,32.876701]}
Unique Key
1321674973
18-00180959
Service Request Number: 18-00180959 • Address: 9336 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00180959
Address
9336 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-13T20:02:45.000
Status
Closed
Created Date
2018-04-18T20:02:45.000
Update Date
2018-04-19T15:42:22.000
Closed Date
2018-04-19T15:42:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2513891.10087662
Y Coordinate
7003432.21183386
Lat Long Location
{"type":"Point","coordinates":[-96.723557,32.868338]}
Unique Key
1321610716
18-00180698
Service Request Number: 18-00180698 • Address: NIMROD TRL & BARGIAMES LN, DALLAS, TX • City Council District: 10
Service Request Number
18-00180698
Address
NIMROD TRL & BARGIAMES LN, DALLAS, TX
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-20T16:44:31.000
Status
Closed
Created Date
2018-04-18T16:44:31.000
Update Date
2018-04-18T18:04:23.000
Closed Date
2018-04-18T18:04:23.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2512594.06314407
Y Coordinate
7002729.00718417
Lat Long Location
{"type":"Point","coordinates":[-96.727788,32.866397]}
Unique Key
1321593850
18-00180299
Service Request Number: 18-00180299 • Address: 9311 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00180299
Address
9311 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-25T14:42:59.000
Status
Closed
Created Date
2018-04-18T14:42:59.000
Update Date
2018-04-24T12:49:03.000
Closed Date
2018-04-24T12:49:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514058.3918307
Y Coordinate
7002633.51538655
Lat Long Location
{"type":"Point","coordinates":[-96.722921,32.866065]}
Unique Key
1321564646
18-00178635
Service Request Number: 18-00178635 • Address: 9435 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00178635
Address
9435 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-16T07:35:06.000
Status
Closed
Created Date
2018-04-18T07:35:06.000
Update Date
2018-04-24T10:28:32.000
Closed Date
2018-04-24T10:28:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513784.51334618
Y Coordinate
7004078.20006175
Lat Long Location
{"type":"Point","coordinates":[-96.723515,32.870193]}
Unique Key
1321460791
18-00178440
Service Request Number: 18-00178440 • Address: 9500 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00178440
Address
9500 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-07T21:28:16.000
Status
Closed
Created Date
2018-04-17T21:28:16.000
Update Date
2018-04-23T13:17:32.000
Closed Date
2018-04-23T13:17:32.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512439.778774
Y Coordinate
7006003.34781608
Lat Long Location
{"type":"Point","coordinates":[-96.728151,32.875365]}
Unique Key
1321439718
18-00178380
Service Request Number: 18-00178380 • Address: 9500 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00178380
Address
9500 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-20T19:53:53.000
Status
Closed
Created Date
2018-04-17T19:53:53.000
Update Date
2018-04-17T21:28:16.000
Closed Date
2018-04-17T21:28:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512439.778774
Y Coordinate
7006003.34781608
Lat Long Location
{"type":"Point","coordinates":[-96.728151,32.875365]}
Unique Key
1321422975
18-00177514
Service Request Number: 18-00177514 • Address: 9842 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00177514
Address
9842 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-01T14:05:53.000
Status
Open
Created Date
2018-04-17T14:05:53.000
Update Date
2018-04-17T14:05:53.000
Closed Date
2018-04-17T14:05:53.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
2515980.41686365
Y Coordinate
7006462.04637673
Lat Long Location
{"type":"Point","coordinates":[-96.716132,32.876612]}
Unique Key
1321317349
18-00177199
Service Request Number: 18-00177199 • Address: 9543 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00177199
Address
9543 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-07T12:29:34.000
Status
Closed
Created Date
2018-04-17T12:29:34.000
Update Date
2018-05-03T07:28:25.000
Closed Date
2018-05-03T07:28:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512279.43891466
Y Coordinate
7006550.48266316
Lat Long Location
{"type":"Point","coordinates":[-96.728544,32.877046]}
Unique Key
1321284633
18-00176695
Service Request Number: 18-00176695 • Address: CRESTEDGE DR & MOSSRIDGE DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00176695
Address
CRESTEDGE DR & MOSSRIDGE DR, DALLAS, TX
City Council District
10
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-07T10:06:54.000
Status
Closed
Created Date
2018-04-17T10:06:54.000
Update Date
2018-04-23T13:19:27.000
Closed Date
2018-04-23T13:19:27.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512428.00607113
Y Coordinate
7005986.80520503
Lat Long Location
{"type":"Point","coordinates":[-96.728151,32.875365]}
Unique Key
1321232663
18-00176404
Service Request Number: 18-00176404 • Address: 9705 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00176404
Address
9705 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-15T08:50:19.000
Status
Closed
Created Date
2018-04-17T08:50:19.000
Update Date
2018-05-02T14:27:10.000
Closed Date
2018-05-02T14:27:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514977.28292785
Y Coordinate
7002339.30165404
Lat Long Location
{"type":"Point","coordinates":[-96.720011,32.865115]}
Unique Key
1321201708
18-00176311
Service Request Number: 18-00176311 • Address: 8034 NIMROD TRL, DALLAS, TX • City Council District: 10
Service Request Number
18-00176311
Address
8034 NIMROD TRL, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-05T08:24:20.000
Status
Closed
Created Date
2018-04-17T08:24:20.000
Update Date
2018-04-18T21:40:19.000
Closed Date
2018-04-18T21:40:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2513039.18644674
Y Coordinate
7003369.60707628
Lat Long Location
{"type":"Point","coordinates":[-96.725968,32.868566]}
Unique Key
1321191380
18-00176292
Service Request Number: 18-00176292 • Address: 8015 NIMROD TRL, DALLAS, TX • City Council District: 10
Service Request Number
18-00176292
Address
8015 NIMROD TRL, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-15T08:19:58.000
Status
Closed
Created Date
2018-04-17T08:19:58.000
Update Date
2018-05-30T09:16:41.000
Closed Date
2018-05-30T09:16:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2512934.4976535
Y Coordinate
7003277.91851794
Lat Long Location
{"type":"Point","coordinates":[-96.726436,32.86807]}
Unique Key
1321189510
18-00176291
Service Request Number: 18-00176291 • Address: CRESTEDGE DR & MOSSRIDGE DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00176291
Address
CRESTEDGE DR & MOSSRIDGE DR, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-20T08:19:33.000
Status
Closed
Created Date
2018-04-17T08:19:33.000
Update Date
2018-04-17T10:06:54.000
Closed Date
2018-04-17T10:06:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512428.00607113
Y Coordinate
7005986.80520503
Lat Long Location
{"type":"Point","coordinates":[-96.728151,32.875365]}
Unique Key
1321189365
18-00176287
Service Request Number: 18-00176287 • Address: 8034 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00176287
Address
8034 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-22T08:18:38.000
Status
Closed
Created Date
2018-04-17T08:18:38.000
Update Date
2018-04-24T12:59:36.000
Closed Date
2018-04-24T12:59:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2513039.18644674
Y Coordinate
7003369.60707628
Lat Long Location
{"type":"Point","coordinates":[-96.725968,32.868566]}
Unique Key
1321188930
18-00176280
Service Request Number: 18-00176280 • Address: 8034 NIMROD TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00176280
Address
8034 NIMROD TRL, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-05-01T08:16:57.000
Status
Closed
Created Date
2018-04-17T08:16:57.000
Update Date
2018-04-17T12:02:30.000
Closed Date
2018-04-17T12:02:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2513039.18644674
Y Coordinate
7003369.60707628
Lat Long Location
{"type":"Point","coordinates":[-96.725968,32.868566]}
Unique Key
1321188202
18-00176148
Service Request Number: 18-00176148 • Address: 9517 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00176148
Address
9517 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-30T07:12:34.000
Status
Closed
Created Date
2018-04-17T07:12:34.000
Update Date
2018-04-17T11:12:42.000
Closed Date
2018-04-17T11:12:43.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2512308.36978995
Y Coordinate
7006218.48955516
Lat Long Location
{"type":"Point","coordinates":[-96.728454,32.876085]}
Unique Key
1321169049
18-00175060
Service Request Number: 18-00175060 • Address: 9705 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00175060
Address
9705 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-22T13:44:48.000
Status
Closed
Created Date
2018-04-16T13:44:48.000
Update Date
2018-04-17T08:50:58.000
Closed Date
2018-04-17T08:50:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514977.28292785
Y Coordinate
7002339.30165404
Lat Long Location
{"type":"Point","coordinates":[-96.720011,32.865115]}
Unique Key
1321003745
18-00174843
Service Request Number: 18-00174843 • Address: 9734 SHADYDALE LN, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00174843
Address
9734 SHADYDALE LN, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-17T12:40:51.000
Status
Closed
Created Date
2018-04-16T12:40:51.000
Update Date
2018-04-16T14:05:01.000
Closed Date
2018-04-16T14:05:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515319.86568373
Y Coordinate
7002920.66001918
Lat Long Location
{"type":"Point","coordinates":[-96.718236,32.86692]}
Unique Key
1320991160
18-00174082
Service Request Number: 18-00174082 • Address: 9653 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00174082
Address
9653 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-04T09:11:09.000
Status
Closed
Created Date
2018-04-16T09:11:09.000
Update Date
2018-04-24T15:32:29.000
Closed Date
2018-04-24T15:32:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513928.38634934
Y Coordinate
7006077.71913641
Lat Long Location
{"type":"Point","coordinates":[-96.723216,32.875497]}
Unique Key
1320940436
18-00171205
Service Request Number: 18-00171205 • Address: 9421 OVERWOOD RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00171205
Address
9421 OVERWOOD RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-18T11:38:20.000
Status
Closed
Created Date
2018-04-13T11:38:20.000
Update Date
2018-04-16T10:30:17.000
Closed Date
2018-04-16T10:30:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513704.34261707
Y Coordinate
7004000.05797574
Lat Long Location
{"type":"Point","coordinates":[-96.724028,32.869817]}
Unique Key
1320693789
18-00170190
Service Request Number: 18-00170190 • Address: 7737 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00170190
Address
7737 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-17T19:43:39.000
Status
Closed
Created Date
2018-04-12T19:43:39.000
Update Date
2018-04-13T12:29:00.000
Closed Date
2018-04-13T12:29:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512100.64669461
Y Coordinate
7001934.1880852
Lat Long Location
{"type":"Point","coordinates":[-96.729219,32.864217]}
Unique Key
1320620486
18-00170087
Service Request Number: 18-00170087 • Address: 9406 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00170087
Address
9406 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-10T18:09:06.000
Status
Closed
Created Date
2018-04-12T18:09:06.000
Update Date
2018-04-17T10:29:10.000
Closed Date
2018-04-17T10:29:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514632.68771895
Y Coordinate
7002688.18703902
Lat Long Location
{"type":"Point","coordinates":[-96.721086,32.866311]}
Unique Key
1320613308
18-00169594
Service Request Number: 18-00169594 • Address: 9207 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00169594
Address
9207 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-19T15:46:15.000
Status
Closed
Created Date
2018-04-12T15:46:15.000
Update Date
2018-04-17T07:23:23.000
Closed Date
2018-04-17T07:23:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2513079.0489917
Y Coordinate
7004227.73163643
Lat Long Location
{"type":"Point","coordinates":[-96.726163,32.87044]}
Unique Key
1320581428
18-00168143
Service Request Number: 18-00168143 • Address: 7927 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00168143
Address
7927 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-01T08:58:29.000
Status
Closed
Created Date
2018-04-12T08:58:29.000
Update Date
2018-05-29T09:33:10.000
Closed Date
2018-05-29T09:33:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2513182.23334927
Y Coordinate
7002469.85933588
Lat Long Location
{"type":"Point","coordinates":[-96.725853,32.865635]}
Unique Key
1320485036
18-00167640
Service Request Number: 18-00167640 • Address: PARKFORD DR & SHOREVIEW RD, DALLAS, TX • City Council District: 10
Service Request Number
18-00167640
Address
PARKFORD DR & SHOREVIEW RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-25T18:33:31.000
Status
Closed
Created Date
2018-04-11T18:33:31.000
Update Date
2018-04-18T13:47:03.000
Closed Date
2018-04-18T13:47:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2513768.55199698
Y Coordinate
7003522.18011078
Lat Long Location
{"type":"Point","coordinates":[-96.723925,32.868532]}
Unique Key
1320442004
18-00167422
Service Request Number: 18-00167422 • Address: 9707 BROKEN BOW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00167422
Address
9707 BROKEN BOW RD, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-12T16:35:29.000
Status
Closed
Created Date
2018-04-11T16:35:29.000
Update Date
2018-04-12T12:44:57.000
Closed Date
2018-04-12T12:44:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514402.61730934
Y Coordinate
7006440.07438869
Lat Long Location
{"type":"Point","coordinates":[-96.721641,32.876454]}
Unique Key
1320427622
18-00165268
Service Request Number: 18-00165268 • Address: 10016 FIELDCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00165268
Address
10016 FIELDCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-13T18:08:09.000
Status
Closed
Created Date
2018-04-10T18:08:09.000
Update Date
2018-04-11T14:10:44.000
Closed Date
2018-04-11T14:10:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513359.0650911
Y Coordinate
7009281.97552316
Lat Long Location
{"type":"Point","coordinates":[-96.725076,32.885612]}
Unique Key
1320274337
18-00164469
Service Request Number: 18-00164469 • Address: 9749 WISTERWOOD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00164469
Address
9749 WISTERWOOD DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-09-28T13:48:51.000
Status
Open
Created Date
2018-04-10T13:48:51.000
Update Date
2018-05-03T15:01:06.000
Closed Date
2018-04-10T13:53:51.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514803.02695104
Y Coordinate
7005272.38195826
Lat Long Location
{"type":"Point","coordinates":[-96.720031,32.873464]}
Unique Key
1320221358
18-00164061
Service Request Number: 18-00164061 • Address: 9325 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00164061
Address
9325 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-30T11:42:31.000
Status
Closed
Created Date
2018-04-10T11:42:31.000
Update Date
2018-04-16T12:37:30.000
Closed Date
2018-04-16T12:37:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2514184.94031779
Y Coordinate
7002768.14054766
Lat Long Location
{"type":"Point","coordinates":[-96.722534,32.866431]}
Unique Key
1320195138
18-00163200
Service Request Number: 18-00163200 • Address: 9498 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00163200
Address
9498 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-12T07:21:10.000
Status
Closed
Created Date
2018-04-10T07:21:10.000
Update Date
2018-04-10T14:07:09.000
Closed Date
2018-04-10T14:07:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513297.54062761
Y Coordinate
7005419.78602481
Lat Long Location
{"type":"Point","coordinates":[-96.725374,32.873833]}
Unique Key
1320136842
18-00163126
Service Request Number: 18-00163126 • Address: 9498 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00163126
Address
9498 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-23T22:18:59.000
Status
Duplicate (closed)
Created Date
2018-04-09T22:18:59.000
Update Date
2018-04-10T07:24:13.000
Closed Date
2018-04-10T07:24:14.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513297.54113001
Y Coordinate
7005419.78429183
Lat Long Location
{"type":"Point","coordinates":[-96.725374,32.873833]}
Unique Key
1320127542
18-00163125
Service Request Number: 18-00163125 • Address: 9498 CLEARHURST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00163125
Address
9498 CLEARHURST DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-23T22:13:57.000
Status
Closed
Created Date
2018-04-09T22:13:57.000
Update Date
2018-04-10T07:24:14.000
Closed Date
2018-04-10T07:24:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513297.54062761
Y Coordinate
7005419.78602481
Lat Long Location
{"type":"Point","coordinates":[-96.725374,32.873833]}
Unique Key
1320127456
18-00162846
Service Request Number: 18-00162846 • Address: 9804 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00162846
Address
9804 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-23T18:20:17.000
Status
Closed
Created Date
2018-04-09T18:20:17.000
Update Date
2018-04-11T08:49:30.000
Closed Date
2018-04-11T08:49:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515698.36174703
Y Coordinate
7003276.28240684
Lat Long Location
{"type":"Point","coordinates":[-96.717622,32.867811]}
Unique Key
1320113186
18-00162468
Service Request Number: 18-00162468 • Address: 9749 WISTERWOOD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00162468
Address
9749 WISTERWOOD DR, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-23T16:01:56.000
Status
Closed
Created Date
2018-04-09T16:01:56.000
Update Date
2018-04-10T13:56:46.000
Closed Date
2018-04-10T13:56:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514803.02695104
Y Coordinate
7005272.38195826
Lat Long Location
{"type":"Point","coordinates":[-96.720031,32.873464]}
Unique Key
1320087648