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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
18-00209848
Service Request Number: 18-00209848 • Address: 9834 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00209848
Address
9834 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquito - Do Not Spray - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-18T10:14:11.000
Status
Open
Created Date
2018-05-04T10:14:11.000
Update Date
2018-05-04T10:14:11.000
Closed Date
2018-05-04T10:14:11.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
2515971.33112263
Y Coordinate
7002303.39340123
Lat Long Location
{"type":"Point","coordinates":[-96.716476,32.865119]}
Unique Key
1325190324
18-00209402
Service Request Number: 18-00209402 • Address: 9406 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00209402
Address
9406 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-09T08:07:29.000
Status
Closed
Created Date
2018-05-04T08:07:29.000
Update Date
2018-05-04T15:21:31.000
Closed Date
2018-05-04T15:21:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514632.68771895
Y Coordinate
7002688.18703902
Lat Long Location
{"type":"Point","coordinates":[-96.721086,32.866311]}
Unique Key
1325143952
18-00209216
Service Request Number: 18-00209216 • Address: 9734 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00209216
Address
9734 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-08T20:09:05.000
Status
Closed
Created Date
2018-05-03T20:09:05.000
Update Date
2018-05-04T14:47:25.000
Closed Date
2018-05-04T14:47:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515319.86568373
Y Coordinate
7002920.66001918
Lat Long Location
{"type":"Point","coordinates":[-96.718236,32.86692]}
Unique Key
1325094249
18-00209206
Service Request Number: 18-00209206 • Address: 9329 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00209206
Address
9329 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-01T20:02:55.000
Status
Closed
Created Date
2018-05-03T20:02:55.000
Update Date
2018-05-08T10:20:44.000
Closed Date
2018-05-08T10:20:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2511939.39625037
Y Coordinate
7005368.78233589
Lat Long Location
{"type":"Point","coordinates":[-96.72995,32.873643]}
Unique Key
1325093524
18-00209064
Service Request Number: 18-00209064 • Address: 9334 HIGHEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00209064
Address
9334 HIGHEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-08T17:35:29.000
Status
Closed
Created Date
2018-05-03T17:35:29.000
Update Date
2018-05-04T15:45:25.000
Closed Date
2018-05-04T15:45:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511987.71164682
Y Coordinate
7005332.67012823
Lat Long Location
{"type":"Point","coordinates":[-96.730047,32.873878]}
Unique Key
1325080791
18-00207800
Service Request Number: 18-00207800 • Address: 10132 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00207800
Address
10132 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-10T10:23:52.000
Status
Closed
Created Date
2018-05-03T10:23:52.000
Update Date
2018-05-07T15:37:58.000
Closed Date
2018-05-07T15:37:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517848.09702798
Y Coordinate
7005352.54475457
Lat Long Location
{"type":"Point","coordinates":[-96.709734,32.873406]}
Unique Key
1324981845
18-00207468
Service Request Number: 18-00207468 • Address: 10132 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00207468
Address
10132 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-06T09:00:27.000
Status
Closed
Created Date
2018-05-03T09:00:27.000
Update Date
2018-05-03T10:23:52.000
Closed Date
2018-05-03T10:23:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517848.09702798
Y Coordinate
7005352.54475457
Lat Long Location
{"type":"Point","coordinates":[-96.709734,32.873406]}
Unique Key
1324957035
18-00206775
Service Request Number: 18-00206775 • Address: 9614 MEADOWHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00206775
Address
9614 MEADOWHILL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-03T18:35:57.000
Status
Closed
Created Date
2018-05-02T18:35:57.000
Update Date
2018-05-03T14:53:11.000
Closed Date
2018-05-03T14:53:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2513000.84311087
Y Coordinate
7006809.01529238
Lat Long Location
{"type":"Point","coordinates":[-96.726291,32.877549]}
Unique Key
1324818362
18-00206295
Service Request Number: 18-00206295 • Address: 7901 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00206295
Address
7901 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-07-06T15:19:45.000
Status
Closed
Created Date
2018-05-02T15:19:45.000
Update Date
2018-05-09T14:36:18.000
Closed Date
2018-05-09T14:36:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2512091.31381259
Y Coordinate
7003237.5362214
Lat Long Location
{"type":"Point","coordinates":[-96.72939,32.867739]}
Unique Key
1324760241
18-00206282
Service Request Number: 18-00206282 • Address: 9195 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00206282
Address
9195 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-07-06T15:15:54.000
Status
Closed
Created Date
2018-05-02T15:15:54.000
Update Date
2018-05-09T10:59:16.000
Closed Date
2018-05-09T10:59:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513045.86514334
Y Coordinate
7005725.10445467
Lat Long Location
{"type":"Point","coordinates":[-96.725676,32.874103]}
Unique Key
1324759104
18-00205573
Service Request Number: 18-00205573 • Address: 9511 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00205573
Address
9511 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-22T11:21:17.000
Status
Closed
Created Date
2018-05-02T11:21:17.000
Update Date
2018-06-05T11:33:50.000
Closed Date
2018-06-05T11:33:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2512316.96163145
Y Coordinate
7006135.7099258
Lat Long Location
{"type":"Point","coordinates":[-96.728431,32.875881]}
Unique Key
1324687976
18-00205493
Service Request Number: 18-00205493 • Address: 9511 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00205493
Address
9511 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-09T10:55:15.000
Status
Closed
Created Date
2018-05-02T10:55:15.000
Update Date
2018-05-03T11:09:40.000
Closed Date
2018-05-03T11:09:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512316.96163145
Y Coordinate
7006135.7099258
Lat Long Location
{"type":"Point","coordinates":[-96.728431,32.875881]}
Unique Key
1324679908
18-00202416
Service Request Number: 18-00202416 • Address: 9755 PARKFORD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00202416
Address
9755 PARKFORD DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-02T07:57:11.000
Status
Closed
Created Date
2018-05-01T07:57:11.000
Update Date
2018-05-01T10:47:17.000
Closed Date
2018-05-01T10:47:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2515288.3620626
Y Coordinate
7005162.96732633
Lat Long Location
{"type":"Point","coordinates":[-96.718755,32.872912]}
Unique Key
1324425434
18-00199849
Service Request Number: 18-00199849 • Address: 9229 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00199849
Address
9229 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - School Flasher New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-15T08:45:56.000
Status
Closed
Created Date
2018-04-30T08:45:56.000
Update Date
2018-05-01T15:01:14.000
Closed Date
2018-05-01T15:01:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2513401.9381847
Y Coordinate
7005361.30642072
Lat Long Location
{"type":"Point","coordinates":[-96.724938,32.873457]}
Unique Key
1324134121
18-00199536
Service Request Number: 18-00199536 • Address: 9115 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00199536
Address
9115 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-03T21:30:42.000
Status
Closed
Created Date
2018-04-29T21:30:42.000
Update Date
2018-04-30T21:01:14.000
Closed Date
2018-04-30T21:01:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513453.64578751
Y Coordinate
7001997.39347175
Lat Long Location
{"type":"Point","coordinates":[-96.724685,32.864541]}
Unique Key
1324056581
18-00199110
Service Request Number: 18-00199110 • Address: 9800 LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00199110
Address
9800 LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-30T11:49:41.000
Status
Closed
Created Date
2018-04-29T11:49:41.000
Update Date
2018-04-29T12:01:09.000
Closed Date
2018-04-29T12:01:09.000
Priority
Emergency
Method Received Description
Web
X Coordinate
2515643.93840747
Y Coordinate
7003929.18004765
Lat Long Location
{"type":"Point","coordinates":[-96.71785,32.869614]}
Unique Key
1324018116
18-00199036
Service Request Number: 18-00199036 • Address: 9800 LANSHIRE DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00199036
Address
9800 LANSHIRE DR, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-30T10:08:13.000
Status
Closed
Created Date
2018-04-29T10:08:13.000
Update Date
2018-04-29T10:54:28.000
Closed Date
2018-04-29T10:54:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Web
X Coordinate
2515643.93840747
Y Coordinate
7003929.18004765
Lat Long Location
{"type":"Point","coordinates":[-96.71785,32.869614]}
Unique Key
1324012287
18-00198217
Service Request Number: 18-00198217 • Address: 9628 BROKEN BOW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00198217
Address
9628 BROKEN BOW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-03T09:18:02.000
Status
Closed
Created Date
2018-04-28T09:18:02.000
Update Date
2018-04-30T21:02:49.000
Closed Date
2018-04-30T21:02:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514026.70608733
Y Coordinate
7005877.19488636
Lat Long Location
{"type":"Point","coordinates":[-96.722965,32.874945]}
Unique Key
1323823242
18-00197056
Service Request Number: 18-00197056 • Address: 9207 ROYALPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00197056
Address
9207 ROYALPINE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-02T13:32:49.000
Status
Closed
Created Date
2018-04-27T13:32:49.000
Update Date
2018-04-30T11:03:37.000
Closed Date
2018-04-30T11:03:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512521.32490532
Y Coordinate
7003881.79439615
Lat Long Location
{"type":"Point","coordinates":[-96.727924,32.869514]}
Unique Key
1323690047
18-00196592
Service Request Number: 18-00196592 • Address: 9508 NORTHPOINT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00196592
Address
9508 NORTHPOINT DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-02T11:10:36.000
Status
Closed
Created Date
2018-04-27T11:10:36.000
Update Date
2018-04-30T10:57:18.000
Closed Date
2018-04-30T10:57:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2515383.02233875
Y Coordinate
7006193.13185691
Lat Long Location
{"type":"Point","coordinates":[-96.718572,32.875762]}
Unique Key
1323661924
18-00196561
Service Request Number: 18-00196561 • Address: 9618 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00196561
Address
9618 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-28T11:00:07.000
Status
Closed
Created Date
2018-04-27T11:00:07.000
Update Date
2018-04-27T14:29:39.000
Closed Date
2018-04-27T14:29:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514894.21857807
Y Coordinate
7003474.08015001
Lat Long Location
{"type":"Point","coordinates":[-96.720141,32.868523]}
Unique Key
1323659905
18-00196331
Service Request Number: 18-00196331 • Address: 9251 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00196331
Address
9251 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-02T10:09:12.000
Status
Closed
Created Date
2018-04-27T10:09:12.000
Update Date
2018-04-30T10:58:28.000
Closed Date
2018-04-30T10:58:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513379.03958134
Y Coordinate
7004412.57103073
Lat Long Location
{"type":"Point","coordinates":[-96.72516,32.87092]}
Unique Key
1323646512
18-00196251
Service Request Number: 18-00196251 • Address: 8015 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00196251
Address
8015 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-02T09:45:27.000
Status
Closed
Created Date
2018-04-27T09:45:27.000
Update Date
2018-04-30T11:06:10.000
Closed Date
2018-04-30T11:06:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513125.09412884
Y Coordinate
7002968.94950148
Lat Long Location
{"type":"Point","coordinates":[-96.725762,32.867295]}
Unique Key
1323640380
18-00196145
Service Request Number: 18-00196145 • Address: 9500 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00196145
Address
9500 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-30T09:13:20.000
Status
Closed
Created Date
2018-04-27T09:13:20.000
Update Date
2018-04-30T17:57:16.000
Closed Date
2018-04-27T10:30:40.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512439.778774
Y Coordinate
7006003.34781608
Lat Long Location
{"type":"Point","coordinates":[-96.728151,32.875365]}
Unique Key
1323633375
18-00196142
Service Request Number: 18-00196142 • Address: 9240 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00196142
Address
9240 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-02T09:12:54.000
Status
Closed
Created Date
2018-04-27T09:12:54.000
Update Date
2018-04-30T11:02:24.000
Closed Date
2018-04-30T11:02:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513281.47171033
Y Coordinate
7003971.03980391
Lat Long Location
{"type":"Point","coordinates":[-96.725067,32.869499]}
Unique Key
1323633215
18-00196069
Service Request Number: 18-00196069 • Address: 9336 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00196069
Address
9336 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-11T08:52:50.000
Status
Closed
Created Date
2018-04-27T08:52:50.000
Update Date
2018-05-01T08:34:20.000
Closed Date
2018-05-01T08:34:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513891.10087662
Y Coordinate
7003432.21183386
Lat Long Location
{"type":"Point","coordinates":[-96.723557,32.868338]}
Unique Key
1323628078
18-00195960
Service Request Number: 18-00195960 • Address: 9210 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00195960
Address
9210 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-02T08:11:56.000
Status
Closed
Created Date
2018-04-27T08:11:56.000
Update Date
2018-04-30T11:00:44.000
Closed Date
2018-04-30T11:00:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512469.45813127
Y Coordinate
7004214.52861609
Lat Long Location
{"type":"Point","coordinates":[-96.728219,32.870478]}
Unique Key
1323620026
18-00195920
Service Request Number: 18-00195920 • Address: 9631 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00195920
Address
9631 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-02T07:51:43.000
Status
Closed
Created Date
2018-04-27T07:51:43.000
Update Date
2018-04-30T10:08:48.000
Closed Date
2018-04-30T10:08:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514939.63329908
Y Coordinate
7002577.6323565
Lat Long Location
{"type":"Point","coordinates":[-96.71952,32.866338]}
Unique Key
1323616357
18-00195628
Service Request Number: 18-00195628 • Address: 9619 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00195628
Address
9619 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-01T20:18:09.000
Status
Closed
Created Date
2018-04-26T20:18:09.000
Update Date
2018-04-30T10:02:38.000
Closed Date
2018-04-30T10:02:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514938.57450901
Y Coordinate
7003964.98754448
Lat Long Location
{"type":"Point","coordinates":[-96.72,32.869482]}
Unique Key
1323510497
18-00195589
Service Request Number: 18-00195589 • Address: 9336 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00195589
Address
9336 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-07-23T19:42:58.000
Status
Closed
Created Date
2018-04-26T19:42:58.000
Update Date
2018-04-27T08:25:43.000
Closed Date
2018-04-27T08:25:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2513891.10087662
Y Coordinate
7003432.21183386
Lat Long Location
{"type":"Point","coordinates":[-96.723557,32.868338]}
Unique Key
1323504090
18-00195581
Service Request Number: 18-00195581 • Address: 9551 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00195581
Address
9551 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-01T19:36:12.000
Status
Closed
Created Date
2018-04-26T19:36:12.000
Update Date
2018-04-30T09:39:31.000
Closed Date
2018-04-30T09:39:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513484.95445308
Y Coordinate
7007030.17102858
Lat Long Location
{"type":"Point","coordinates":[-96.724499,32.87818]}
Unique Key
1323502748
18-00195569
Service Request Number: 18-00195569 • Address: 9711 BELLEWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00195569
Address
9711 BELLEWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-01T19:24:19.000
Status
Closed
Created Date
2018-04-26T19:24:19.000
Update Date
2018-04-30T13:51:06.000
Closed Date
2018-04-30T13:51:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514405.82461671
Y Coordinate
7005857.27652583
Lat Long Location
{"type":"Point","coordinates":[-96.721721,32.87465]}
Unique Key
1323500561
18-00195524
Service Request Number: 18-00195524 • Address: 9215 ROYALPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00195524
Address
9215 ROYALPINE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-01T18:50:24.000
Status
Closed
Created Date
2018-04-26T18:50:24.000
Update Date
2018-04-30T11:04:50.000
Closed Date
2018-04-30T11:04:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512604.47955056
Y Coordinate
7003956.88118376
Lat Long Location
{"type":"Point","coordinates":[-96.72775,32.869646]}
Unique Key
1323493560
18-00195297
Service Request Number: 18-00195297 • Address: 9533 CRESTEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00195297
Address
9533 CRESTEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-05-10T16:48:46.000
Status
Closed
Created Date
2018-04-26T16:48:46.000
Update Date
2018-05-01T10:27:09.000
Closed Date
2018-05-01T10:27:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513310.20578023
Y Coordinate
7007032.34461277
Lat Long Location
{"type":"Point","coordinates":[-96.724988,32.878068]}
Unique Key
1323465296
18-00194635
Service Request Number: 18-00194635 • Address: 9623 MOSSRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00194635
Address
9623 MOSSRIDGE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-06-29T13:20:07.000
Status
Open
Created Date
2018-04-26T13:20:07.000
Update Date
2018-07-12T16:41:43.000
Closed Date
2018-04-26T13:20:07.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2512251.59190717
Y Coordinate
7006898.98717808
Lat Long Location
{"type":"Point","coordinates":[-96.728623,32.878177]}
Unique Key
1323396260
18-00194505
Service Request Number: 18-00194505 • Address: 9517 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00194505
Address
9517 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-29T12:26:09.000
Status
Closed
Created Date
2018-04-26T12:26:09.000
Update Date
2018-04-26T13:17:54.000
Closed Date
2018-04-26T13:17:54.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512308.36978995
Y Coordinate
7006218.48955516
Lat Long Location
{"type":"Point","coordinates":[-96.728454,32.876085]}
Unique Key
1323381461
18-00193848
Service Request Number: 18-00193848 • Address: 9623 MOSSRIDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00193848
Address
9623 MOSSRIDGE DR, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-29T09:17:13.000
Status
Closed
Created Date
2018-04-26T09:17:13.000
Update Date
2018-04-26T13:20:07.000
Closed Date
2018-04-26T13:20:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512251.59190717
Y Coordinate
7006898.98717808
Lat Long Location
{"type":"Point","coordinates":[-96.728623,32.878177]}
Unique Key
1323317304
18-00192410
Service Request Number: 18-00192410 • Address: 9500 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00192410
Address
9500 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-15T12:22:16.000
Status
Closed
Created Date
2018-04-25T12:22:16.000
Update Date
2018-04-26T07:57:04.000
Closed Date
2018-04-26T07:57:04.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512439.778774
Y Coordinate
7006003.34781608
Lat Long Location
{"type":"Point","coordinates":[-96.728151,32.875365]}
Unique Key
1323182808
18-00192156
Service Request Number: 18-00192156 • Address: 9500 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00192156
Address
9500 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-28T11:16:26.000
Status
Closed
Created Date
2018-04-25T11:16:26.000
Update Date
2018-04-25T12:22:16.000
Closed Date
2018-04-25T12:22:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512439.778774
Y Coordinate
7006003.34781608
Lat Long Location
{"type":"Point","coordinates":[-96.728151,32.875365]}
Unique Key
1323159236
18-00191439
Service Request Number: 18-00191439 • Address: 7903 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00191439
Address
7903 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-06-28T08:18:39.000
Status
Closed
Created Date
2018-04-25T08:18:39.000
Update Date
2018-05-16T09:11:07.000
Closed Date
2018-05-16T09:11:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513046.60157232
Y Coordinate
7002343.56044894
Lat Long Location
{"type":"Point","coordinates":[-96.726275,32.865288]}
Unique Key
1323091041
18-00190547
Service Request Number: 18-00190547 • Address: 9507 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00190547
Address
9507 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-14T15:47:11.000
Status
Closed
Created Date
2018-04-24T15:47:11.000
Update Date
2018-04-25T07:15:45.000
Closed Date
2018-04-25T07:15:45.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512333.51885468
Y Coordinate
7006080.51338149
Lat Long Location
{"type":"Point","coordinates":[-96.728399,32.875678]}
Unique Key
1322920131
18-00189954
Service Request Number: 18-00189954 • Address: 9835 SHOREVIEW RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00189954
Address
9835 SHOREVIEW RD, DALLAS, TX 75238
City Council District
10
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-08T13:00:44.000
Status
Closed
Created Date
2018-04-24T13:00:44.000
Update Date
2018-04-26T08:21:55.000
Closed Date
2018-04-26T08:21:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2515971.0561616
Y Coordinate
7002343.39245617
Lat Long Location
{"type":"Point","coordinates":[-96.716447,32.865119]}
Unique Key
1322862749
18-00189655
Service Request Number: 18-00189655 • Address: 9451 DARTCREST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00189655
Address
9451 DARTCREST DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-27T11:04:27.000
Status
Closed
Created Date
2018-04-24T11:04:27.000
Update Date
2018-04-25T12:53:29.000
Closed Date
2018-04-25T12:53:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512631.9547654
Y Coordinate
7007076.56280509
Lat Long Location
{"type":"Point","coordinates":[-96.726779,32.87828]}
Unique Key
1322827431
18-00188930
Service Request Number: 18-00188930 • Address: 7903 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00188930
Address
7903 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-06-27T07:31:08.000
Status
Closed
Created Date
2018-04-24T07:31:08.000
Update Date
2018-04-25T08:19:33.000
Closed Date
2018-04-25T08:19:33.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513046.6025939
Y Coordinate
7002343.56075895
Lat Long Location
{"type":"Point","coordinates":[-96.726275,32.865288]}
Unique Key
1322774239
18-00188130
Service Request Number: 18-00188130 • Address: 9211 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00188130
Address
9211 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-29T15:30:31.000
Status
Open
Created Date
2018-04-23T15:30:31.000
Update Date
2018-08-20T16:52:12.000
Closed Date
2018-04-25T14:24:40.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513014.79451104
Y Coordinate
7004762.51560825
Lat Long Location
{"type":"Point","coordinates":[-96.726386,32.87197]}
Unique Key
1322688357
18-00187629
Service Request Number: 18-00187629 • Address: 9804 FITZROY DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00187629
Address
9804 FITZROY DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-05-07T13:15:23.000
Status
Closed
Created Date
2018-04-23T13:15:23.000
Update Date
2018-04-27T16:36:46.000
Closed Date
2018-04-27T16:36:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515677.63603461
Y Coordinate
7002625.69565262
Lat Long Location
{"type":"Point","coordinates":[-96.717614,32.866017]}
Unique Key
1322641470
18-00186770
Service Request Number: 18-00186770 • Address: 9500 MOSSRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00186770
Address
9500 MOSSRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-26T09:45:51.000
Status
Closed
Created Date
2018-04-23T09:45:51.000
Update Date
2018-04-23T12:42:00.000
Closed Date
2018-04-23T12:42:00.000
Outcome
Resolved - Not City Jurisdiction
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512439.778774
Y Coordinate
7006003.34781608
Lat Long Location
{"type":"Point","coordinates":[-96.728151,32.875365]}
Unique Key
1322561344
18-00186134
Service Request Number: 18-00186134 • Address: 9160 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00186134
Address
9160 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-26T20:21:25.000
Status
Closed
Created Date
2018-04-22T20:21:25.000
Update Date
2018-04-24T17:34:06.000
Closed Date
2018-04-24T17:34:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513605.6843278
Y Coordinate
7002097.1784485
Lat Long Location
{"type":"Point","coordinates":[-96.724409,32.86478]}
Unique Key
1322415739
18-00186114
Service Request Number: 18-00186114 • Address: 9545 CRESTEDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00186114
Address
9545 CRESTEDGE DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-23T19:36:09.000
Status
Closed
Created Date
2018-04-22T19:36:09.000
Update Date
2018-04-23T16:30:05.000
Closed Date
2018-04-23T16:14:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2513414.05755718
Y Coordinate
7006964.15096129
Lat Long Location
{"type":"Point","coordinates":[-96.724685,32.878063]}
Unique Key
1322408841
18-00185013
Service Request Number: 18-00185013 • Address: 9203 SHOREVIEW RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00185013
Address
9203 SHOREVIEW RD, DALLAS, 75238
City Council District
10
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-07T10:03:57.000
Status
Closed
Created Date
2018-04-21T10:03:57.000
Update Date
2018-04-23T14:18:17.000
Closed Date
2018-04-23T14:18:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513031.57940575
Y Coordinate
7004273.8786215
Lat Long Location
{"type":"Point","coordinates":[-96.726323,32.870572]}
Unique Key
1322192621
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