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311 white rock valley

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.

Services 311 Dataset yb9y-cw74 18 fields
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Showing 50 real records
18-00501864
Service Request Number: 18-00501864 • Address: 9229 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00501864
Address
9229 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-25T12:24:05.000
Status
Open
Created Date
2018-09-27T12:24:05.000
Update Date
2018-09-27T12:24:05.000
Closed Date
2018-09-27T12:24:05.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2513401.9381847
Y Coordinate
7005361.30642072
Lat Long Location
{"type":"Point","coordinates":[-96.724938,32.873457]}
Unique Key
1357765998
18-00501842
Service Request Number: 18-00501842 • Address: 9825 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00501842
Address
9825 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-02T12:11:55.000
Status
Open
Created Date
2018-09-27T12:11:55.000
Update Date
2018-09-27T14:02:22.000
Closed Date
2018-09-27T14:02:22.000
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2515866.50053506
Y Coordinate
7005176.03204117
Lat Long Location
{"type":"Point","coordinates":[-96.716761,32.872937]}
Unique Key
1357749925
18-00499069
Service Request Number: 18-00499069 • Address: 9841 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00499069
Address
9841 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:41:40.000
Status
Open
Created Date
2018-09-26T09:41:40.000
Update Date
2018-09-26T09:52:00.000
Closed Date
2018-09-26T09:41:40.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516126.83146662
Y Coordinate
7002994.73849009
Lat Long Location
{"type":"Point","coordinates":[-96.716092,32.866884]}
Unique Key
1357144551
18-00499053
Service Request Number: 18-00499053 • Address: SHADYDALE LN & FENCHURCH RD, DALLAS, TX • City Council District: 10
Service Request Number
18-00499053
Address
SHADYDALE LN & FENCHURCH RD, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T09:38:01.000
Status
Closed
Created Date
2018-09-26T09:38:01.000
Update Date
2018-09-26T09:45:00.000
Closed Date
2018-09-26T09:45:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516233.34563346
Y Coordinate
7002946.80591541
Lat Long Location
{"type":"Point","coordinates":[-96.715919,32.866827]}
Unique Key
1357143692
18-00498703
Service Request Number: 18-00498703 • Address: 9905 LANSHIRE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00498703
Address
9905 LANSHIRE DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-24T07:41:34.000
Status
Open
Created Date
2018-09-26T07:41:34.000
Update Date
2018-09-26T17:37:35.000
Closed Date
2018-09-26T07:41:34.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516393.24491609
Y Coordinate
7003971.18124043
Lat Long Location
{"type":"Point","coordinates":[-96.715874,32.869578]}
Unique Key
1357118954
18-00496307
Service Request Number: 18-00496307 • Address: 9829 SHADYDALE LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00496307
Address
9829 SHADYDALE LN, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-04T10:15:34.000
Status
New
Created Date
2018-09-25T10:15:34.000
Update Date
2018-09-26T16:55:40.000
Closed Date
2018-09-25T10:15:34.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2515986.65926371
Y Coordinate
7002993.44018528
Lat Long Location
{"type":"Point","coordinates":[-96.716581,32.866913]}
Unique Key
1356446650
18-00494344
Service Request Number: 18-00494344 • Address: 9609 CHISWELL RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00494344
Address
9609 CHISWELL RD, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-02-04T14:07:52.000
Status
Open
Created Date
2018-09-24T14:07:52.000
Update Date
2018-09-25T06:26:13.000
Closed Date
2018-09-25T06:26:13.000
Priority
MCC Standard
Method Received Description
E-Mail
X Coordinate
2514920.95010685
Y Coordinate
7003993.3913775
Lat Long Location
{"type":"Point","coordinates":[-96.72021,32.869756]}
Unique Key
1355838527
18-00492542
Service Request Number: 18-00492542 • Address: 7581 GOFORTH RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00492542
Address
7581 GOFORTH RD, DALLAS, 75238
City Council District
10
Department
Park/Recreation Department
Service Request Type
Litter Parks - PKR
Ert Estimated Response Time
4
Overall Service Request Due Date
2018-10-08T12:01:48.000
Status
Open
Created Date
2018-09-23T12:01:48.000
Update Date
2018-09-27T09:11:47.000
Closed Date
2018-09-23T12:01:48.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2511845.1792829
Y Coordinate
7001498.54821039
Lat Long Location
{"type":"Point","coordinates":[-96.730277,32.86319]}
Unique Key
1354713455
18-00492464
Service Request Number: 18-00492464 • Address: 7931 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00492464
Address
7931 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-24T10:23:14.000
Status
Closed
Created Date
2018-09-23T10:23:14.000
Update Date
2018-09-23T13:06:56.000
Closed Date
2018-09-23T13:06:56.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512897.84151871
Y Coordinate
7002627.14910563
Lat Long Location
{"type":"Point","coordinates":[-96.726178,32.86667]}
Unique Key
1354665356
18-00491897
Service Request Number: 18-00491897 • Address: 7931 EAGLE TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00491897
Address
7931 EAGLE TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-23T15:12:39.000
Status
Closed
Created Date
2018-09-22T15:12:39.000
Update Date
2018-09-23T10:24:43.000
Closed Date
2018-09-23T10:24:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2512897.84151871
Y Coordinate
7002627.14910563
Lat Long Location
{"type":"Point","coordinates":[-96.726178,32.86667]}
Unique Key
1353865165
18-00491255
Service Request Number: 18-00491255 • Address: 7620 GOFORTH RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00491255
Address
7620 GOFORTH RD, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T06:26:04.000
Status
Closed
Created Date
2018-09-22T06:26:04.000
Update Date
2018-09-22T18:55:02.000
Closed Date
2018-09-22T18:55:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2511723.41372698
Y Coordinate
7001863.04358884
Lat Long Location
{"type":"Point","coordinates":[-96.730909,32.864386]}
Unique Key
1353507905
18-00491238
Service Request Number: 18-00491238 • Address: CLEARHURST DR & MEADOWGLEN DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00491238
Address
CLEARHURST DR & MEADOWGLEN DR, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-27T05:28:26.000
Status
Closed
Created Date
2018-09-22T05:28:26.000
Update Date
2018-09-22T18:52:19.000
Closed Date
2018-09-22T18:52:19.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512825.65161581
Y Coordinate
7004794.96648201
Lat Long Location
{"type":"Point","coordinates":[-96.726923,32.872069]}
Unique Key
1353472814
18-00490701
Service Request Number: 18-00490701 • Address: 8720 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00490701
Address
8720 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-11-02T16:03:26.000
Status
Open
Created Date
2018-09-21T16:03:26.000
Update Date
2018-09-22T11:11:26.000
Closed Date
2018-09-21T16:03:26.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512532.87876435
Y Coordinate
7002564.82282355
Lat Long Location
{"type":"Point","coordinates":[-96.728048,32.865943]}
Unique Key
1352960614
18-00490695
Service Request Number: 18-00490695 • Address: 8720 THUNDERBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00490695
Address
8720 THUNDERBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-10-05T16:01:12.000
Status
Closed
Created Date
2018-09-21T16:01:12.000
Update Date
2018-09-25T15:21:18.000
Closed Date
2018-09-25T15:21:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2512532.8799042
Y Coordinate
7002564.82221672
Lat Long Location
{"type":"Point","coordinates":[-96.728048,32.865943]}
Unique Key
1352958947
18-00489511
Service Request Number: 18-00489511 • Address: 9805 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00489511
Address
9805 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-28T10:35:28.000
Status
Closed
Created Date
2018-09-21T10:35:28.000
Update Date
2018-09-25T11:26:05.000
Closed Date
2018-09-25T11:26:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515670.54336931
Y Coordinate
7003969.25129747
Lat Long Location
{"type":"Point","coordinates":[-96.717629,32.869591]}
Unique Key
1352710407
18-00489405
Service Request Number: 18-00489405 • Address: 9805 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00489405
Address
9805 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-24T10:08:39.000
Status
Closed
Created Date
2018-09-21T10:08:39.000
Update Date
2018-09-21T10:35:28.000
Closed Date
2018-09-21T10:35:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515670.54484193
Y Coordinate
7003969.25091615
Lat Long Location
{"type":"Point","coordinates":[-96.717629,32.869591]}
Unique Key
1352688726
18-00489125
Service Request Number: 18-00489125 • Address: 9800 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00489125
Address
9800 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-02-01T08:56:04.000
Status
Open
Created Date
2018-09-21T08:56:04.000
Update Date
2018-09-26T08:43:30.000
Closed Date
2018-09-24T06:54:23.000
Priority
MCC Priority
Method Received Description
E-Mail
X Coordinate
2515653.13482769
Y Coordinate
7003275.90883761
Lat Long Location
{"type":"Point","coordinates":[-96.718092,32.867812]}
Unique Key
1352630633
18-00488933
Service Request Number: 18-00488933 • Address: 9206 CHISWELL RD, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00488933
Address
9206 CHISWELL RD, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-27T07:50:57.000
Status
Open
Created Date
2018-09-21T07:50:57.000
Update Date
2018-09-22T11:40:18.000
Closed Date
2018-09-21T07:50:57.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513171.27563182
Y Coordinate
7005537.28689174
Lat Long Location
{"type":"Point","coordinates":[-96.725169,32.873656]}
Unique Key
1352581330
18-00488764
Service Request Number: 18-00488764 • Address: DORAN CIR & GOFORTH RD, DALLAS, • City Council District: 10
Service Request Number
18-00488764
Address
DORAN CIR & GOFORTH RD, DALLAS,
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Rabies Vector Species - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-21T23:11:26.000
Status
Closed
Created Date
2018-09-20T23:11:26.000
Update Date
2018-09-21T00:44:35.000
Closed Date
2018-09-21T00:44:32.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513526.78177044
Y Coordinate
7000193.39353
Lat Long Location
{"type":"Point","coordinates":[-96.725084,32.859465]}
Unique Key
1352278981
18-00487142
Service Request Number: 18-00487142 • Address: 9329 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00487142
Address
9329 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-18T12:52:00.000
Status
Open
Created Date
2018-09-20T12:52:00.000
Update Date
2018-09-27T13:02:52.000
Closed Date
2018-09-20T12:52:00.000
Priority
Standard
Method Received Description
Web
X Coordinate
2512805.82164597
Y Coordinate
7004857.40876774
Lat Long Location
{"type":"Point","coordinates":[-96.726905,32.872291]}
Unique Key
1351847156
18-00486301
Service Request Number: 18-00486301 • Address: 9929 PARKFORD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00486301
Address
9929 PARKFORD DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-25T08:44:43.000
Status
Closed
Created Date
2018-09-20T08:44:43.000
Update Date
2018-09-20T15:56:26.000
Closed Date
2018-09-20T15:56:26.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2516630.83014181
Y Coordinate
7005300.89338975
Lat Long Location
{"type":"Point","coordinates":[-96.714231,32.873314]}
Unique Key
1351662689
18-00485648
Service Request Number: 18-00485648 • Address: 7931 EAGLE TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00485648
Address
7931 EAGLE TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-17T16:48:46.000
Status
Open
Created Date
2018-09-19T16:48:46.000
Update Date
2018-09-27T16:25:32.000
Closed Date
2018-09-19T16:48:46.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512897.84217848
Y Coordinate
7002627.1481838
Lat Long Location
{"type":"Point","coordinates":[-96.726178,32.86667]}
Unique Key
1351110812
18-00485631
Service Request Number: 18-00485631 • Address: 7931 EAGLE TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00485631
Address
7931 EAGLE TRL, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-17T16:43:50.000
Status
Open
Created Date
2018-09-19T16:43:50.000
Update Date
2018-09-22T22:23:10.000
Closed Date
2018-09-19T16:43:50.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2512897.84217848
Y Coordinate
7002627.1481838
Lat Long Location
{"type":"Point","coordinates":[-96.726178,32.86667]}
Unique Key
1351107370
18-00485206
Service Request Number: 18-00485206 • Address: 9500 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00485206
Address
9500 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-21T14:59:09.000
Status
Closed
Created Date
2018-09-19T14:59:09.000
Update Date
2018-09-21T10:34:13.000
Closed Date
2018-09-21T10:34:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2513090.95442696
Y Coordinate
7006599.17769736
Lat Long Location
{"type":"Point","coordinates":[-96.72533,32.877574]}
Unique Key
1351029816
18-00481041
Service Request Number: 18-00481041 • Address: 9024 CLEARHURST DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00481041
Address
9024 CLEARHURST DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-30T09:58:56.000
Status
Open
Created Date
2018-09-18T09:58:56.000
Update Date
2018-09-18T09:58:56.000
Closed Date
2018-09-18T09:58:56.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2511775.21443386
Y Coordinate
7003842.96442707
Lat Long Location
{"type":"Point","coordinates":[-96.730153,32.869656]}
Unique Key
1350168007
18-00479228
Service Request Number: 18-00479228 • Address: 9236 ROYALPINE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00479228
Address
9236 ROYALPINE DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-18T15:49:22.000
Status
Closed
Created Date
2018-09-17T15:49:22.000
Update Date
2018-09-18T10:53:58.000
Closed Date
2018-09-18T10:53:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2512839.49955899
Y Coordinate
7004119.58561209
Lat Long Location
{"type":"Point","coordinates":[-96.72703,32.870189]}
Unique Key
1349877853
18-00478379
Service Request Number: 18-00478379 • Address: 7825 BLACKBIRD LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00478379
Address
7825 BLACKBIRD LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-03-12T12:49:44.000
Status
Open
Created Date
2018-09-17T12:49:44.000
Update Date
2018-09-17T12:50:08.000
Closed Date
2018-09-17T12:49:44.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2512766.9018923
Y Coordinate
7001852.45738466
Lat Long Location
{"type":"Point","coordinates":[-96.727224,32.86393]}
Unique Key
1349774617
18-00477683
Service Request Number: 18-00477683 • Address: 9264 MEADOWGLEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00477683
Address
9264 MEADOWGLEN DR, DALLAS, TX 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-09-24T10:05:47.000
Status
Closed
Created Date
2018-09-17T10:05:47.000
Update Date
2018-09-20T18:06:28.000
Closed Date
2018-09-20T18:06:28.000
Priority
Standard
Method Received Description
Web
X Coordinate
2513480.72944252
Y Coordinate
7004263.72688449
Lat Long Location
{"type":"Point","coordinates":[-96.724606,32.870484]}
Unique Key
1349684095
18-00477479
Service Request Number: 18-00477479 • Address: 9220 ROYALPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00477479
Address
9220 ROYALPINE DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-10-15T09:24:57.000
Status
Open
Created Date
2018-09-17T09:24:57.000
Update Date
2018-09-25T16:40:29.000
Closed Date
2018-09-17T09:24:57.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512683.25892607
Y Coordinate
7003974.121813
Lat Long Location
{"type":"Point","coordinates":[-96.727516,32.869823]}
Unique Key
1349659578
18-00477469
Service Request Number: 18-00477469 • Address: 9210 ROYALPINE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00477469
Address
9210 ROYALPINE DR, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Alley Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-18T09:21:32.000
Status
Closed
Created Date
2018-09-17T09:21:32.000
Update Date
2018-09-17T12:46:17.000
Closed Date
2018-09-17T12:46:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512584.51244348
Y Coordinate
7003884.95677785
Lat Long Location
{"type":"Point","coordinates":[-96.72784,32.869578]}
Unique Key
1349657939
18-00472268
Service Request Number: 18-00472268 • Address: 9841 BUXHILL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00472268
Address
9841 BUXHILL DR, DALLAS, TX 75238
City Council District
10
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-01-24T16:33:09.000
Status
New
Created Date
2018-09-13T16:33:09.000
Update Date
2018-09-13T16:33:09.000
Closed Date
2018-09-13T16:33:09.000
Priority
Standard
Method Received Description
Web
X Coordinate
2516105.07361356
Y Coordinate
7003319.64317952
Lat Long Location
{"type":"Point","coordinates":[-96.716127,32.867803]}
Unique Key
1348280199
18-00467689
Service Request Number: 18-00467689 • Address: 10027 FIELDCREST DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00467689
Address
10027 FIELDCREST DR, DALLAS, 75238
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-09-26T09:11:46.000
Status
Closed
Created Date
2018-09-12T09:11:46.000
Update Date
2018-09-21T09:29:56.000
Closed Date
2018-09-21T09:29:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513282.43806671
Y Coordinate
7009770.80530913
Lat Long Location
{"type":"Point","coordinates":[-97.497054,32.671711]}
Unique Key
1347688449
18-00462447
Service Request Number: 18-00462447 • Address: 9705 PARKFORD DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00462447
Address
9705 PARKFORD DR, DALLAS, 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-11T07:56:18.000
Status
Closed
Created Date
2018-09-10T07:56:18.000
Update Date
2018-09-10T13:31:35.000
Closed Date
2018-09-10T13:31:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2514725.22053385
Y Coordinate
7004690.83516454
Lat Long Location
{"type":"Point","coordinates":[-96.720701,32.871624]}
Unique Key
1347146417
18-00458589
Service Request Number: 18-00458589 • Address: 9500 CRESTEDGE DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00458589
Address
9500 CRESTEDGE DR, DALLAS, 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-09T08:32:43.000
Status
Closed
Created Date
2018-09-07T08:32:43.000
Update Date
2018-09-07T13:41:26.000
Closed Date
2018-09-07T13:41:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513090.95442696
Y Coordinate
7006599.17769736
Lat Long Location
{"type":"Point","coordinates":[-96.72533,32.877574]}
Unique Key
1346449295
18-00458577
Service Request Number: 18-00458577 • Address: 8068 NIMROD TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00458577
Address
8068 NIMROD TRL, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-09-14T08:27:36.000
Status
Closed
Created Date
2018-09-07T08:27:36.000
Update Date
2018-09-10T13:47:51.000
Closed Date
2018-09-10T13:47:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513181.24680219
Y Coordinate
7003543.60206687
Lat Long Location
{"type":"Point","coordinates":[-96.725443,32.869018]}
Unique Key
1346447940
18-00458296
Service Request Number: 18-00458296 • Address: 8008 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00458296
Address
8008 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-20T22:00:34.000
Status
Closed
Created Date
2018-09-06T22:00:34.000
Update Date
2018-09-07T15:50:18.000
Closed Date
2018-09-07T15:50:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2513511.14384703
Y Coordinate
7002533.75167009
Lat Long Location
{"type":"Point","coordinates":[-96.72486,32.865821]}
Unique Key
1346355574
18-00458119
Service Request Number: 18-00458119 • Address: 8008 FOREST TRL, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00458119
Address
8008 FOREST TRL, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-11T18:00:32.000
Status
Closed
Created Date
2018-09-06T18:00:32.000
Update Date
2018-09-07T10:30:55.000
Closed Date
2018-09-07T10:30:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513511.14311809
Y Coordinate
7002533.75059351
Lat Long Location
{"type":"Point","coordinates":[-96.72486,32.865821]}
Unique Key
1346332954
18-00457372
Service Request Number: 18-00457372 • Address: 9515 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00457372
Address
9515 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-07T14:00:33.000
Status
Closed
Created Date
2018-09-06T14:00:33.000
Update Date
2018-09-06T14:03:45.000
Closed Date
2018-09-06T14:03:45.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513194.05758671
Y Coordinate
7006754.23239716
Lat Long Location
{"type":"Point","coordinates":[-96.725398,32.87752]}
Unique Key
1346251507
18-00456270
Service Request Number: 18-00456270 • Address: CLEARHURST DR & WHITE ROCK TRL, DALLAS, TX • City Council District: 10
Service Request Number
18-00456270
Address
CLEARHURST DR & WHITE ROCK TRL, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-12-24T09:05:46.000
Status
Open
Created Date
2018-09-06T09:05:46.000
Update Date
2018-09-06T09:21:11.000
Closed Date
2018-09-06T09:21:11.000
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2512321.05277011
Y Coordinate
7004169.68389705
Lat Long Location
{"type":"Point","coordinates":[-96.728586,32.870366]}
Unique Key
1346149922
18-00456211
Service Request Number: 18-00456211 • Address: 9515 CRESTEDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00456211
Address
9515 CRESTEDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-07T08:48:37.000
Status
Closed
Created Date
2018-09-06T08:48:37.000
Update Date
2018-09-06T14:06:27.000
Closed Date
2018-09-06T14:06:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513194.05548429
Y Coordinate
7006754.23074578
Lat Long Location
{"type":"Point","coordinates":[-96.725398,32.87752]}
Unique Key
1346143522
18-00456040
Service Request Number: 18-00456040 • Address: CLEARHURST DR & WHITE ROCK TRL, DALLAS, TX • City Council District: 10
Service Request Number
18-00456040
Address
CLEARHURST DR & WHITE ROCK TRL, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-04T07:36:58.000
Status
Open
Created Date
2018-09-06T07:36:58.000
Update Date
2018-09-06T13:06:57.000
Closed Date
2018-09-06T07:36:58.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512321.05277011
Y Coordinate
7004169.68389705
Lat Long Location
{"type":"Point","coordinates":[-96.728586,32.870366]}
Unique Key
1346121912
18-00456036
Service Request Number: 18-00456036 • Address: CLEARHURST DR & WHITE ROCK TRL, DALLAS, TX • City Council District: 10
Service Request Number
18-00456036
Address
CLEARHURST DR & WHITE ROCK TRL, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-08T07:35:16.000
Status
Open
Created Date
2018-09-06T07:35:16.000
Update Date
2018-09-06T13:06:28.000
Closed Date
2018-09-06T07:35:16.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512321.05277011
Y Coordinate
7004169.68389705
Lat Long Location
{"type":"Point","coordinates":[-96.728586,32.870366]}
Unique Key
1346121441
18-00455585
Service Request Number: 18-00455585 • Address: 8069 NIMROD TRL, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00455585
Address
8069 NIMROD TRL, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-09-12T16:19:44.000
Status
Closed
Created Date
2018-09-05T16:19:44.000
Update Date
2018-09-10T13:20:05.000
Closed Date
2018-09-10T13:20:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2513152.05709676
Y Coordinate
7003570.95094431
Lat Long Location
{"type":"Point","coordinates":[-96.72545,32.869012]}
Unique Key
1345992039
18-00454196
Service Request Number: 18-00454196 • Address: 7742 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00454196
Address
7742 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-11-07T10:14:11.000
Status
Open
Created Date
2018-09-05T10:14:11.000
Update Date
2018-09-05T10:14:11.000
Closed Date
2018-09-05T10:14:11.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2511960.02692418
Y Coordinate
7002337.59972935
Lat Long Location
{"type":"Point","coordinates":[-96.729927,32.865388]}
Unique Key
1345873537
18-00453725
Service Request Number: 18-00453725 • Address: 7946 DEER TRAIL DR, DALLAS, 75238 • City Council District: 10
Service Request Number
18-00453725
Address
7946 DEER TRAIL DR, DALLAS, 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-09-19T08:28:02.000
Status
Closed
Created Date
2018-09-05T08:28:02.000
Update Date
2018-09-10T15:41:29.000
Closed Date
2018-09-10T15:41:29.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2512516.52147214
Y Coordinate
7003208.34998459
Lat Long Location
{"type":"Point","coordinates":[-96.727697,32.868306]}
Unique Key
1345836855
18-00453470
Service Request Number: 18-00453470 • Address: 9707 WISTERWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00453470
Address
9707 WISTERWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-09-06T22:25:05.000
Status
Closed
Created Date
2018-09-04T22:25:05.000
Update Date
2018-09-04T22:56:00.000
Closed Date
2018-09-04T22:56:00.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2514456.40962333
Y Coordinate
7004926.76119469
Lat Long Location
{"type":"Point","coordinates":[-96.721518,32.872336]}
Unique Key
1345760870
18-00453042
Service Request Number: 18-00453042 • Address: 9541 CRESTEDGE CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00453042
Address
9541 CRESTEDGE CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-09-18T16:30:32.000
Status
Closed
Created Date
2018-09-04T16:30:32.000
Update Date
2018-09-10T13:01:11.000
Closed Date
2018-09-10T13:01:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513390.11737033
Y Coordinate
7007003.80779693
Lat Long Location
{"type":"Point","coordinates":[-96.725018,32.878098]}
Unique Key
1345713828
18-00452846
Service Request Number: 18-00452846 • Address: 9326 FORESTRIDGE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00452846
Address
9326 FORESTRIDGE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-02T15:35:47.000
Status
New
Created Date
2018-09-04T15:35:47.000
Update Date
2018-09-07T11:30:26.000
Closed Date
2018-09-04T15:35:47.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2514044.63269057
Y Coordinate
7005118.4824546
Lat Long Location
{"type":"Point","coordinates":[-96.72245,32.872578]}
Unique Key
1345695152
18-00452442
Service Request Number: 18-00452442 • Address: FIELDCREST DR & MAPLEHILL DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00452442
Address
FIELDCREST DR & MAPLEHILL DR, DALLAS, TX
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2019-01-14T14:07:39.000
Status
Closed
Created Date
2018-09-04T14:07:39.000
Update Date
2018-09-18T14:41:37.000
Closed Date
2018-09-18T14:41:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514866.84799436
Y Coordinate
7005679.69134848
Lat Long Location
{"type":"Point","coordinates":[-96.720221,32.874396]}
Unique Key
1345664040
18-00452163
Service Request Number: 18-00452163 • Address: FIELDCREST DR & MAPLEHILL DR, DALLAS, TX • City Council District: 10
Service Request Number
18-00452163
Address
FIELDCREST DR & MAPLEHILL DR, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-09-05T12:44:43.000
Status
Closed
Created Date
2018-09-04T12:44:43.000
Update Date
2018-09-04T14:07:39.000
Closed Date
2018-09-04T14:07:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514866.84799436
Y Coordinate
7005679.69134848
Lat Long Location
{"type":"Point","coordinates":[-96.720221,32.874396]}
Unique Key
1345639017
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