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311 Service Requests - District 12 (October 1, 2020 to Present)

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset xacv-abie 16 fields
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Showing 50 real records
26-00432400
Service Request Number: 26-00432400 • Address: 4141 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432400
Address
4141 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-09T23:59:00.000
Status
New
Created Date
2026-09-30T01:22:56.000
Update Date
2026-09-30T01:23:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L85F9AAJ
Lat Location
(33.01148591976569000,-96.84052844326014000)
26-00432337
Service Request Number: 26-00432337 • Address: 5918 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00432337
Address
5918 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-14T23:59:00.000
Status
Closed
Created Date
2026-09-29T22:01:12.000
Update Date
2026-09-29T22:33:51.000
Closed Date
2026-09-29T22:33:38.000
Outcome
Request Referred
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L7nWmAAJ
Lat Location
(33.00605423162644000,-96.80588875145827000)
26-00432306
Service Request Number: 26-00432306 • Address: 5801 BRUSHY CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00432306
Address
5801 BRUSHY CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-10-14T23:59:00.000
Status
New
Created Date
2026-09-29T21:11:05.000
Update Date
2026-09-29T21:11:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L7h6LAAR
Lat Location
(33.00812738851524000,-96.80888412110890000)
26-00432303
Service Request Number: 26-00432303 • Address: 5918 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00432303
Address
5918 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Dallas Water Utilities
Service Request Type
Water Main Leak/Break - DWU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-14T23:59:00.000
Status
Closed
Created Date
2026-09-29T21:08:17.000
Update Date
2026-09-29T21:36:58.000
Closed Date
2026-09-29T21:36:32.000
Outcome
Request Referred
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L7bc2AAB
Lat Location
(33.00605423162644000,-96.80588875145827000)
26-00432276
Service Request Number: 26-00432276 • Address: 4720 OLD BENT TREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432276
Address
4720 OLD BENT TREE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
New
Created Date
2026-09-29T20:18:27.000
Update Date
2026-09-29T20:18:47.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L6nljAAB
Lat Location
(32.99980021927403600,-96.82705799359393000)
26-00432203
Service Request Number: 26-00432203 • Address: 6618 WINDING ROSE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00432203
Address
6618 WINDING ROSE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
In Progress
Created Date
2026-09-29T18:59:17.000
Update Date
2026-09-29T19:22:34.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002L6eiPAAR
Lat Location
(32.99464507837001000,-96.79048545285170000)
26-00432199
Service Request Number: 26-00432199 • Address: 3549 DEER MEADOW LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432199
Address
3549 DEER MEADOW LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-29T18:56:59.000
Update Date
2026-09-29T21:02:49.000
Closed Date
2026-09-29T21:02:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L6crtAAB
Lat Location
(32.99152563616302000,-96.85701799019125000)
26-00432189
Service Request Number: 26-00432189 • Address: 3939 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432189
Address
3939 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-29T18:51:33.000
Update Date
2026-09-29T18:51:48.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00002L5IcGAAV
Lat Location
(33.01060568844971000,-96.84579012859245000)
26-00432146
Service Request Number: 26-00432146 • Address: 5439 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00432146
Address
5439 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-29T18:01:22.000
Update Date
2026-09-29T23:18:24.000
Closed Date
2026-09-29T23:18:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L5p81AAB
Lat Location
(33.00902517451701000,-96.81420372187509000)
26-00432135
Service Request Number: 26-00432135 • Address: 3911 WALDEN WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432135
Address
3911 WALDEN WAY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-29T17:48:03.000
Update Date
2026-09-29T18:34:09.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs00002L4OGEAA3
Lat Location
(33.00039307096860600,-96.84627098449577000)
26-00432133
Service Request Number: 26-00432133 • Address: MARSH LN & ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432133
Address
MARSH LN & ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-29T17:47:17.000
Update Date
2026-09-29T21:07:42.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L464yAAB
Lat Location
(33.01168103397371600,-96.85737908510885000)
26-00432119
Service Request Number: 26-00432119 • Address: 18909 MAHOGANY TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00432119
Address
18909 MAHOGANY TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New (Duplicate)
Created Date
2026-09-29T17:40:14.000
Update Date
2026-09-29T18:24:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L5UOaAAN
Lat Location
(33.00456134219184000,-96.80793082838274000)
26-00432117
Service Request Number: 26-00432117 • Address: 18909 MAHOGANY TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00432117
Address
18909 MAHOGANY TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-29T17:38:36.000
Update Date
2026-09-29T18:24:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L5H64AAF
Lat Location
(33.00456134219184000,-96.80793082838274000)
26-00432073
Service Request Number: 26-00432073 • Address: 6800 SAINT ANNE ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00432073
Address
6800 SAINT ANNE ST, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
New
Created Date
2026-09-29T16:51:31.000
Update Date
2026-09-29T16:51:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L4h1FAAR
Lat Location
(32.97686345790753400,-96.79050714229669000)
26-00432039
Service Request Number: 26-00432039 • Address: 3936 GRANBURY DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432039
Address
3936 GRANBURY DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
In Progress
Created Date
2026-09-29T16:31:39.000
Update Date
2026-09-29T16:34:19.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L3v9XAAR
Lat Location
(33.00092529632279000,-96.84480782734852000)
26-00432020
Service Request Number: 26-00432020 • Address: 4343 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00432020
Address
4343 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
In Progress
Created Date
2026-09-29T16:26:26.000
Update Date
2026-09-29T16:29:43.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L4JTZAA3
Lat Location
(33.01151650520993000,-96.83679400918300000)
26-00431957
Service Request Number: 26-00431957 • Address: 6326 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431957
Address
6326 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
Closed
Created Date
2026-09-29T16:00:18.000
Update Date
2026-09-29T17:39:33.000
Closed Date
2026-09-29T17:39:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L3jmgAAB
Lat Location
(32.96435542340175600,-96.79610374941582000)
26-00431907
Service Request Number: 26-00431907 • Address: 4224 WINDING WAY CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431907
Address
4224 WINDING WAY CT, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-29T15:36:33.000
Update Date
2026-09-29T16:53:17.000
Closed Date
2026-09-29T16:53:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L26pDAAR
Lat Location
(33.00844245587763500,-96.83875790645406000)
26-00431901
Service Request Number: 26-00431901 • Address: 4701 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431901
Address
4701 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
In Progress
Created Date
2026-09-29T15:32:51.000
Update Date
2026-09-29T16:04:07.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L3ImVAAV
Lat Location
(33.00741422636493000,-96.82886005784330000)
26-00431874
Service Request Number: 26-00431874 • Address: 5100 SUMMIT HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431874
Address
5100 SUMMIT HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
In Progress
Created Date
2026-09-29T15:21:17.000
Update Date
2026-09-29T17:20:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L2WmoAAF
Lat Location
(32.99150150999811000,-96.82166113804323000)
26-00431855
Service Request Number: 26-00431855 • Address: 6198 PRES GEORGE BUSH TPKE EB, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00431855
Address
6198 PRES GEORGE BUSH TPKE EB, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Stuck - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-29T15:12:49.000
Update Date
2026-09-29T16:31:57.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L2xWjAAJ
Lat Location
(33.01193508424375000,-96.79559233022690000)
26-00431844
Service Request Number: 26-00431844 • Address: 4875 GRAMERCY OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431844
Address
4875 GRAMERCY OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
Closed
Created Date
2026-09-29T15:06:09.000
Update Date
2026-09-29T15:20:55.000
Closed Date
2026-09-29T15:20:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002KzTKjAAN
Lat Location
(33.01109726876513400,-96.82276627454670000)
26-00431807
Service Request Number: 26-00431807 • Address: PRES GEORGE BUSH ACRD EB & PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00431807
Address
PRES GEORGE BUSH ACRD EB & PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Flashing - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-29T14:51:55.000
Update Date
2026-09-29T15:04:55.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002L2WDBAA3
Lat Location
(33.01169565854782000,-96.79554132453764000)
26-00431798
Service Request Number: 26-00431798 • Address: 3721 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431798
Address
3721 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-10-21T23:59:00.000
Status
New
Created Date
2026-09-29T14:47:43.000
Update Date
2026-09-29T14:47:52.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L2M5lAAF
Lat Location
(32.99338834204472000,-96.85054099306784000)
26-00431778
Service Request Number: 26-00431778 • Address: 4050 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431778
Address
4050 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works
Service Request Type
Traffic - Speed Control - TPW
Ert Estimated Response Time
120 Business Days
Overall Service Request Due Date
2027-03-22T23:59:00.000
Status
New
Created Date
2026-09-29T14:41:03.000
Update Date
2026-09-29T14:41:22.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L2DDlAAN
Lat Location
(32.99725309059302000,-96.84177433709358000)
26-00431718
Service Request Number: 26-00431718 • Address: 6501 VILLA RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00431718
Address
6501 VILLA RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
In Progress
Created Date
2026-09-29T14:15:10.000
Update Date
2026-09-29T14:21:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L1ckTAAR
Lat Location
(33.00656367623109600,-96.78850681741288000)
26-00431666
Service Request Number: 26-00431666 • Address: 4926 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431666
Address
4926 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
Closed
Created Date
2026-09-29T13:57:03.000
Update Date
2026-09-29T15:54:06.000
Closed Date
2026-09-29T15:54:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kz0TDAAZ
Lat Location
(32.99891660884816000,-96.82160238881791000)
26-00431647
Service Request Number: 26-00431647 • Address: DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431647
Address
DALLAS PKWY & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-10-29T23:59:00.000
Status
New
Created Date
2026-09-29T13:48:36.000
Update Date
2026-09-29T13:48:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L0wuvAAB
Lat Location
(32.99764173985405000,-96.82953833915180000)
26-00431639
Service Request Number: 26-00431639 • Address: 5207 SCARBOROUGH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431639
Address
5207 SCARBOROUGH LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-14T23:59:00.000
Status
New
Created Date
2026-09-29T13:41:19.000
Update Date
2026-09-29T13:41:26.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002L0l0DAAR
Lat Location
(33.00156468277195600,-96.82011231068816000)
26-00431611
Service Request Number: 26-00431611 • Address: 7601 APPLECROSS LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431611
Address
7601 APPLECROSS LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
Closed
Created Date
2026-09-29T13:23:27.000
Update Date
2026-09-29T14:57:43.000
Closed Date
2026-09-29T14:57:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002L0HVBAA3
Lat Location
(32.97375349123615000,-96.77750421750568000)
26-00431606
Service Request Number: 26-00431606 • Address: 17209 WESTER WAY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431606
Address
17209 WESTER WAY CT, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
In Progress
Created Date
2026-09-29T13:21:39.000
Update Date
2026-09-29T16:36:37.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002KyiBLAAZ
Lat Location
(32.98569521905172000,-96.78510289497508000)
26-00431581
Service Request Number: 26-00431581 • Address: 18600 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431581
Address
18600 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-29T13:06:38.000
Update Date
2026-09-29T13:06:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kzr1FAAR
Lat Location
(33.00258936097044000,-96.82874243127179000)
26-00431539
Service Request Number: 26-00431539 • Address: 6326 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431539
Address
6326 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
Closed
Created Date
2026-09-29T12:41:52.000
Update Date
2026-09-29T14:55:59.000
Closed Date
2026-09-29T14:55:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KwSDxAAN
Lat Location
(32.96435542340175600,-96.79610374941582000)
26-00431525
Service Request Number: 26-00431525 • Address: 17062 PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431525
Address
17062 PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-29T12:36:13.000
Update Date
2026-09-29T12:36:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kz1dlAAB
Lat Location
(32.98261795470363000,-96.80412243688370000)
26-00431497
Service Request Number: 26-00431497 • Address: 4428 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431497
Address
4428 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
In Progress
Created Date
2026-09-29T12:18:38.000
Update Date
2026-09-29T14:16:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KycNdAAJ
Lat Location
(33.00770788138897000,-96.83413904240842000)
26-00431441
Service Request Number: 26-00431441 • Address: 3585 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431441
Address
3585 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
In Progress
Created Date
2026-09-29T11:52:12.000
Update Date
2026-09-29T11:59:07.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002KxSmwAAF
Lat Location
(33.00316741718312000,-96.85875795013848000)
26-00431281
Service Request Number: 26-00431281 • Address: 18108 JUSTICE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431281
Address
18108 JUSTICE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
In Progress
Created Date
2026-09-29T10:56:08.000
Update Date
2026-09-29T11:22:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KwcoLAAR
Lat Location
(33.00096667395439500,-96.86234249162526000)
26-00431224
Service Request Number: 26-00431224 • Address: 17786 HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00431224
Address
17786 HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2027-03-22T23:59:00.000
Status
New
Created Date
2026-09-29T10:33:38.000
Update Date
2026-09-29T10:33:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KuUOhAAN
Lat Location
(32.99171675340348000,-96.78441930101577000)
26-00431211
Service Request Number: 26-00431211 • Address: 16915 COLEGROVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00431211
Address
16915 COLEGROVE DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
In Progress
Created Date
2026-09-29T10:30:32.000
Update Date
2026-09-29T11:11:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KvsyPAAR
Lat Location
(32.98094454690703000,-96.78684197455706000)
26-00431144
Service Request Number: 26-00431144 • Address: 4123 SHADOW GABLES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431144
Address
4123 SHADOW GABLES DR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-10-14T23:59:00.000
Status
Closed
Created Date
2026-09-29T10:08:28.000
Update Date
2026-09-29T11:17:40.000
Closed Date
2026-09-29T11:17:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KvHijAAF
Lat Location
(32.99606502556241000,-96.83974452782970000)
26-00431110
Service Request Number: 26-00431110 • Address: 18949 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431110
Address
18949 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-09-29T09:56:42.000
Update Date
2026-09-29T14:22:19.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00002Kv0LJAAZ
Lat Location
(33.00969360845870000,-96.85752800087702000)
26-00431098
Service Request Number: 26-00431098 • Address: 4317 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00431098
Address
4317 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
In Progress
Created Date
2026-09-29T09:51:40.000
Update Date
2026-09-29T15:03:34.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Kul7mAAB
Lat Location
(33.00417763585084400,-96.83639892764248000)
26-00431001
Service Request Number: 26-00431001 • Address: 6630 SHELL FLOWER LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00431001
Address
6630 SHELL FLOWER LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
In Progress
Created Date
2026-09-29T09:11:16.000
Update Date
2026-09-29T15:46:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kt3TmAAJ
Lat Location
(32.98887138573777400,-96.79169228378052000)
26-00430950
Service Request Number: 26-00430950 • Address: 18160 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430950
Address
18160 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-29T08:54:39.000
Update Date
2026-09-29T15:51:16.000
Closed Date
2026-09-29T15:05:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KtkiRAAR
Lat Location
(32.99637930032870500,-96.82888680228797000)
26-00430894
Service Request Number: 26-00430894 • Address: 4351 HIGHLANDER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430894
Address
4351 HIGHLANDER DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-29T08:35:20.000
Update Date
2026-09-29T08:35:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KssJqAAJ
Lat Location
(32.99620721507283600,-96.83632228452501000)
26-00430849
Service Request Number: 26-00430849 • Address: 18403 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430849
Address
18403 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T23:59:00.000
Status
In Progress
Created Date
2026-09-29T08:12:08.000
Update Date
2026-09-29T09:46:28.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KsH2ZAAV
Lat Location
(32.99993791058759000,-96.83618039817712000)
26-00430847
Service Request Number: 26-00430847 • Address: 6829 SAINT ANNE ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00430847
Address
6829 SAINT ANNE ST, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-29T08:11:29.000
Update Date
2026-09-29T11:27:45.000
Closed Date
2026-09-29T11:27:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KspU1AAJ
Lat Location
(32.97713780424655000,-96.79002589001072000)
26-00430842
Service Request Number: 26-00430842 • Address: 5227 BECKINGTON LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430842
Address
5227 BECKINGTON LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Barricades - Pickup/Reset/Replace - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
In Progress
Created Date
2026-09-29T08:08:20.000
Update Date
2026-09-29T16:38:27.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002Ksjq1AAB
Lat Location
(33.00073251714409000,-96.81890781999198000)
26-00430794
Service Request Number: 26-00430794 • Address: 4926 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430794
Address
4926 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-29T07:27:12.000
Update Date
2026-09-29T14:17:55.000
Closed Date
2026-09-29T14:17:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Krg6DAAR
Lat Location
(32.99891660884816000,-96.82160238881791000)
26-00430784
Service Request Number: 26-00430784 • Address: 8112 MARY CURRAN CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430784
Address
8112 MARY CURRAN CT, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-29T07:11:39.000
Update Date
2026-09-29T11:38:02.000
Closed Date
2026-09-29T11:37:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KrKqUAAV
Lat Location
(32.98449049787875000,-96.76542690157012000)
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