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311 Service Requests - District 12 (October 1, 2020 to Present)

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2020 to present.

Services 311 Customer Service Dataset xacv-abie 16 fields
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Showing 50 real records
26-00430708
Service Request Number: 26-00430708 • Address: 5811 RICHWATER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430708
Address
5811 RICHWATER DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley Repair - Routine - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-12-29T00:59:00.000
Status
New
Created Date
2026-09-29T03:55:20.000
Update Date
2026-09-29T03:55:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kq9HEAAZ
Lat Location
(32.99448728770162400,-96.80783668491280000)
26-00430672
Service Request Number: 26-00430672 • Address: 7008 NICKI ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430672
Address
7008 NICKI ST, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T23:48:05.000
Update Date
2026-09-29T06:47:23.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KpHGpAAN
Lat Location
(32.99488568342404400,-96.78361560625835000)
26-00430667
Service Request Number: 26-00430667 • Address: 7740 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430667
Address
7740 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-07T23:59:00.000
Status
In Progress (Duplicate)
Created Date
2026-09-28T23:09:09.000
Update Date
2026-09-29T06:22:27.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KpHLdAAN
Lat Location
(32.98773572202813400,-96.77252499125020000)
26-00430607
Service Request Number: 26-00430607 • Address: 18708 VOSS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430607
Address
18708 VOSS RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
In Progress
Created Date
2026-09-28T20:29:18.000
Update Date
2026-09-29T09:46:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KnskHAAR
Lat Location
(33.00439259753775000,-96.83717832042332000)
26-00430600
Service Request Number: 26-00430600 • Address: 5818 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430600
Address
5818 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T20:20:44.000
Update Date
2026-09-29T06:47:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KngrCAAR
Lat Location
(33.00697267281580600,-96.80864826524748000)
26-00430599
Service Request Number: 26-00430599 • Address: 4904 SEA PINES DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430599
Address
4904 SEA PINES DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-28T20:20:20.000
Update Date
2026-09-28T20:20:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KnWwhAAF
Lat Location
(32.99470830334642000,-96.82489506783301000)
26-00430589
Service Request Number: 26-00430589 • Address: 4216 S CAPISTRANO DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430589
Address
4216 S CAPISTRANO DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
In Progress
Created Date
2026-09-28T20:02:57.000
Update Date
2026-09-29T09:46:42.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Kn9LnAAJ
Lat Location
(33.00523752273903000,-96.83678833303077000)
26-00430588
Service Request Number: 26-00430588 • Address: 16207 DALMALLEY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00430588
Address
16207 DALMALLEY LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-28T20:02:45.000
Update Date
2026-09-29T09:02:10.000
Closed Date
2026-09-29T09:01:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KnKSUAA3
Lat Location
(32.97359044595042000,-96.77770100023514000)
26-00430579
Service Request Number: 26-00430579 • Address: 7720 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430579
Address
7720 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-28T19:53:38.000
Update Date
2026-09-28T19:53:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002Kn0bsAAB
Lat Location
(32.98774362967984000,-96.77395794427080000)
26-00430576
Service Request Number: 26-00430576 • Address: 7720 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430576
Address
7720 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-07T23:59:00.000
Status
In Progress
Created Date
2026-09-28T19:50:27.000
Update Date
2026-09-29T06:24:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KnUDJAA3
Lat Location
(32.98774362967984000,-96.77395794427080000)
26-00430568
Service Request Number: 26-00430568 • Address: 8240 MISCANTHUS CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430568
Address
8240 MISCANTHUS CT, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Ert Estimated Response Time
15 Calendar Days
Overall Service Request Due Date
2026-10-13T23:59:00.000
Status
Closed
Created Date
2026-09-28T19:45:02.000
Update Date
2026-09-29T15:01:32.000
Closed Date
2026-09-29T15:01:31.000
Outcome
Final Results
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KnMviAAF
Lat Location
(32.98949183326857000,-96.75976625343935000)
26-00430563
Service Request Number: 26-00430563 • Address: 18331 ROEHAMPTON DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430563
Address
18331 ROEHAMPTON DR, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T19:39:51.000
Update Date
2026-09-29T06:20:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KnLI5AAN
Lat Location
(33.00031424065028000,-96.80157247780744000)
26-00430542
Service Request Number: 26-00430542 • Address: 6119 RICHWATER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430542
Address
6119 RICHWATER DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-28T19:21:33.000
Update Date
2026-09-28T20:07:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KmuoBAAR
Lat Location
(32.99404087540295000,-96.80227549304690000)
26-00430521
Service Request Number: 26-00430521 • Address: 6123 JEREME TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430521
Address
6123 JEREME TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T18:47:45.000
Update Date
2026-09-29T06:47:14.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KmY1FAAV
Lat Location
(33.00319725939237000,-96.80095999131437000)
26-00430516
Service Request Number: 26-00430516 • Address: 6330 OAKLEAF RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00430516
Address
6330 OAKLEAF RD, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T18:36:58.000
Update Date
2026-09-29T06:08:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KmPh7AAF
Lat Location
(32.96418039719605000,-96.79585934309966000)
26-00430495
Service Request Number: 26-00430495 • Address: 18790 LINA ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430495
Address
18790 LINA ST, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-28T18:05:49.000
Update Date
2026-09-28T18:51:16.000
Closed Date
2026-09-28T18:50:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Klg2VAAR
Lat Location
(33.00674057120368600,-96.84816168539678000)
26-00430490
Service Request Number: 26-00430490 • Address: 18794 LINA ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430490
Address
18794 LINA ST, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-28T18:00:54.000
Update Date
2026-09-29T16:19:21.000
Closed Date
2026-09-29T16:18:55.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KlfxeAAB
Lat Location
(33.00690897865224000,-96.84808830389039000)
26-00430459
Service Request Number: 26-00430459 • Address: 4300 ROSEMEADE PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430459
Address
4300 ROSEMEADE PKWY, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
In Progress
Created Date
2026-09-28T17:24:45.000
Update Date
2026-09-28T17:32:23.000
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002Kl6BuAAJ
Lat Location
(33.01113118448021000,-96.83732260258277000)
26-00430324
Service Request Number: 26-00430324 • Address: 6152 STAPLEFORD CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430324
Address
6152 STAPLEFORD CIR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2026-09-29T23:59:00.000
Status
Closed
Created Date
2026-09-28T16:08:25.000
Update Date
2026-09-28T16:08:30.000
Closed Date
2026-09-28T16:08:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KkGgLAAV
Lat Location
(33.00193452925540000,-96.79909589620114000)
26-00430321
Service Request Number: 26-00430321 • Address: 7105 VAN HOOK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00430321
Address
7105 VAN HOOK DR, DALLAS, TX, 75248
City Council District
12
Department
Office of Budget
Service Request Type
Utility Complaint/Information - BMS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-11-11T00:59:00.000
Status
New
Created Date
2026-09-28T16:06:41.000
Update Date
2026-09-28T16:07:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KkEzVAAV
Lat Location
(32.98381101540190000,-96.78501681694792000)
26-00430315
Service Request Number: 26-00430315 • Address: 4867 GRAMERCY OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430315
Address
4867 GRAMERCY OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-28T16:00:37.000
Update Date
2026-09-28T18:15:21.000
Closed Date
2026-09-28T18:14:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002KdIqFAAV
Lat Location
(33.01109703723657400,-96.82298469407979000)
26-00430254
Service Request Number: 26-00430254 • Address: 17800 DICKERSON ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430254
Address
17800 DICKERSON ST, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Guardrail Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-29T23:59:00.000
Status
Closed
Created Date
2026-09-28T15:11:21.000
Update Date
2026-09-29T09:10:34.000
Closed Date
2026-09-29T09:10:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002KePxdAAF
Lat Location
(32.99135685754022500,-96.77482005360281000)
26-00430227
Service Request Number: 26-00430227 • Address: 6710 SAINT ANNE ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00430227
Address
6710 SAINT ANNE ST, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-28T14:58:15.000
Update Date
2026-09-28T16:56:23.000
Closed Date
2026-09-28T16:55:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Ke7xVAAR
Lat Location
(32.97686008021029000,-96.79222370237558000)
26-00430212
Service Request Number: 26-00430212 • Address: 3600 RODALE WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430212
Address
3600 RODALE WAY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-28T14:51:28.000
Update Date
2026-09-29T19:54:32.000
Closed Date
2026-09-29T19:54:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KdyB3AAJ
Lat Location
(33.00398846070165600,-96.85210465178776000)
26-00430196
Service Request Number: 26-00430196 • Address: 6302 TELLURIDE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430196
Address
6302 TELLURIDE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T14:41:07.000
Update Date
2026-09-28T16:15:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KdjFFAAZ
Lat Location
(32.99230073806408000,-96.79784314858223000)
26-00430181
Service Request Number: 26-00430181 • Address: 7840 SCOTIA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00430181
Address
7840 SCOTIA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-28T14:32:01.000
Update Date
2026-09-28T16:39:32.000
Closed Date
2026-09-28T16:39:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KdUL4AAN
Lat Location
(32.97199155113817400,-96.77133133999396000)
26-00430123
Service Request Number: 26-00430123 • Address: 6010 DAVEN OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00430123
Address
6010 DAVEN OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T13:56:07.000
Update Date
2026-09-28T15:04:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Kbt4GAAR
Lat Location
(32.97921922947046600,-96.80329824156982000)
26-00430115
Service Request Number: 26-00430115 • Address: 8320 TUSCARORA LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430115
Address
8320 TUSCARORA LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-29T23:59:00.000
Status
Closed
Created Date
2026-09-28T13:46:55.000
Update Date
2026-09-29T10:54:45.000
Closed Date
2026-09-29T10:50:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002KcORNAA3
Lat Location
(32.99261252704426000,-96.75936681861177000)
26-00430078
Service Request Number: 26-00430078 • Address: 17903 OLD PRESTON CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00430078
Address
17903 OLD PRESTON CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T13:20:17.000
Update Date
2026-09-28T15:04:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KatFzAAJ
Lat Location
(32.99515940306893000,-96.79482576663926000)
26-00430058
Service Request Number: 26-00430058 • Address: 2736 CANCUN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430058
Address
2736 CANCUN LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-28T13:04:16.000
Update Date
2026-09-28T18:17:45.000
Closed Date
2026-09-28T18:17:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KZS6aAAH
Lat Location
(33.00896585516892000,-96.86337790016748000)
26-00430048
Service Request Number: 26-00430048 • Address: 18819 PLATTE RIVER WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430048
Address
18819 PLATTE RIVER WAY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-28T12:58:42.000
Update Date
2026-09-29T20:14:46.000
Closed Date
2026-09-29T20:14:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KaMbnAAF
Lat Location
(33.00810632622853500,-96.86371190838823000)
26-00430016
Service Request Number: 26-00430016 • Address: 4203 HOLLOW OAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00430016
Address
4203 HOLLOW OAK DR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-28T12:42:15.000
Update Date
2026-09-29T09:15:13.000
Closed Date
2026-09-29T09:14:49.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KaoGHAAZ
Lat Location
(32.99703485091641000,-96.83852328974933000)
26-00429986
Service Request Number: 26-00429986 • Address: 5132 SUMMIT HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00429986
Address
5132 SUMMIT HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-09-28T12:31:17.000
Update Date
2026-09-29T13:17:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KaWzJAAV
Lat Location
(32.99150262870969600,-96.82065825898061000)
26-00429981
Service Request Number: 26-00429981 • Address: 4765 GRAMERCY OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00429981
Address
4765 GRAMERCY OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-28T12:29:09.000
Update Date
2026-09-29T19:44:01.000
Closed Date
2026-09-29T19:43:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KaTyDAAV
Lat Location
(33.01109689751362500,-96.82573218908679000)
26-00429945
Service Request Number: 26-00429945 • Address: 5121 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00429945
Address
5121 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-28T12:03:20.000
Update Date
2026-09-28T12:49:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KZ1mKAAT
Lat Location
(32.96876836914012000,-96.82096474732607000)
26-00429843
Service Request Number: 26-00429843 • Address: 17820 WINDFLOWER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00429843
Address
17820 WINDFLOWER WAY, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-06T00:59:00.000
Status
In Progress
Created Date
2026-09-28T12:00:40.000
Update Date
2026-09-28T12:02:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KXZTwAAP
Lat Location
(32.99577901164284000,-96.80267598446322000)
26-00429918
Service Request Number: 26-00429918 • Address: 15818 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00429918
Address
15818 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T11:44:27.000
Update Date
2026-09-28T12:05:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KXfXkAAL
Lat Location
(32.96330509617273000,-96.80228694037920000)
26-00429907
Service Request Number: 26-00429907 • Address: 6630 GARLINGHOUSE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00429907
Address
6630 GARLINGHOUSE LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T11:41:34.000
Update Date
2026-09-28T12:05:45.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KXozCAAT
Lat Location
(33.00394157615073000,-96.78863608851584000)
26-00429890
Service Request Number: 26-00429890 • Address: 17781 MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00429890
Address
17781 MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-29T23:59:00.000
Status
Closed
Created Date
2026-09-28T11:31:58.000
Update Date
2026-09-29T11:44:28.000
Closed Date
2026-09-29T11:44:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002KZ5WXAA1
Lat Location
(32.99127786752519000,-96.84409503428807000)
26-00429889
Service Request Number: 26-00429889 • Address: 5811 RICHWATER DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00429889
Address
5811 RICHWATER DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-29T23:59:00.000
Status
Closed
Created Date
2026-09-28T11:31:41.000
Update Date
2026-09-29T03:54:51.000
Closed Date
2026-09-29T03:54:50.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00002KY8UtAAL
Lat Location
(32.99448728770162400,-96.80783668491280000)
26-00429864
Service Request Number: 26-00429864 • Address: 7602 CHADWICK CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00429864
Address
7602 CHADWICK CT, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2026-09-28T11:18:47.000
Update Date
2026-09-28T11:18:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KYLjrAAH
Lat Location
(32.98541038645641000,-96.77854352132455000)
26-00429799
Service Request Number: 26-00429799 • Address: 4712 INTERLACHEN CIR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00429799
Address
4712 INTERLACHEN CIR, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-28T10:35:12.000
Update Date
2026-09-28T13:13:01.000
Closed Date
2026-09-28T13:12:42.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KVo0oAAD
Lat Location
(32.99015746025572000,-96.82680614905343000)
26-00429787
Service Request Number: 26-00429787 • Address: 6812 SUMMER MEADOW LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00429787
Address
6812 SUMMER MEADOW LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T10:28:36.000
Update Date
2026-09-28T11:17:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KWMIcAAP
Lat Location
(33.00548621532215000,-96.78488334348955000)
26-00429774
Service Request Number: 26-00429774 • Address: 18235 JUSTICE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00429774
Address
18235 JUSTICE LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-30T23:59:00.000
Status
Closed
Created Date
2026-09-28T10:16:15.000
Update Date
2026-09-28T13:35:21.000
Closed Date
2026-09-28T13:35:09.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KWqyFAAT
Lat Location
(33.00251036802440000,-96.86198107309512000)
26-00429768
Service Request Number: 26-00429768 • Address: 17429 CALLA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00429768
Address
17429 CALLA DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
In Progress
Created Date
2026-09-28T10:15:02.000
Update Date
2026-09-28T10:16:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KVsSdAAL
Lat Location
(32.98820204960034000,-96.79977229541772000)
26-00429733
Service Request Number: 26-00429733 • Address: 18920 FORTSON AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00429733
Address
18920 FORTSON AVE, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-10-13T23:59:00.000
Status
Closed
Created Date
2026-09-28T09:47:09.000
Update Date
2026-09-28T10:10:32.000
Closed Date
2026-09-28T10:10:32.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KWQinAAH
Lat Location
(33.00561341383705000,-96.78953689499667000)
26-00429696
Service Request Number: 26-00429696 • Address: 18916 FORTSON AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00429696
Address
18916 FORTSON AVE, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-10-13T23:59:00.000
Status
Closed
Created Date
2026-09-28T09:29:36.000
Update Date
2026-09-28T16:59:08.000
Closed Date
2026-09-28T16:09:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KVqQpAAL
Lat Location
(33.00561416466467000,-96.78962321362170000)
26-00429679
Service Request Number: 26-00429679 • Address: HILLCREST RD & CAMPBELL RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
26-00429679
Address
HILLCREST RD & CAMPBELL RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-09-29T23:59:00.000
Status
Closed
Created Date
2026-09-28T09:20:44.000
Update Date
2026-09-29T13:12:54.000
Closed Date
2026-09-29T13:12:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002KVwHhAAL
Lat Location
(32.97914871681327000,-96.78576627754890000)
26-00429641
Service Request Number: 26-00429641 • Address: 5520 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00429641
Address
5520 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-28T09:00:12.000
Update Date
2026-09-29T16:15:33.000
Closed Date
2026-09-29T16:15:16.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00002KUYz1AAH
Lat Location
(32.98795876609768000,-96.82021277240169000)
26-00429592
Service Request Number: 26-00429592 • Address: 4849 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00429592
Address
4849 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
In Progress
Created Date
2026-09-28T08:32:37.000
Update Date
2026-09-28T08:42:24.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002KUVmdAAH
Lat Location
(32.99931894195150000,-96.82339366191934000)
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