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Operation Trinity's Trident

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2018 to present.

Services 311 Customer Service Dataset wrhf-phy9 15 fields
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Dataset fields
Showing 50 real records
20-00171339
Service Request Number: 20-00171339 • Address: 10105 BETTYWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00171339
Address
10105 BETTYWOOD LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-19T12:03:02.000
Update Date
2020-02-25T12:01:35.000
Closed Date
2020-02-19T12:03:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkzeKAAR
20-00169256
Service Request Number: 20-00169256 • Address: 10119 CHISHOLM TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00169256
Address
10119 CHISHOLM TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-18T19:13:54.000
Update Date
2020-03-18T11:15:53.000
Closed Date
2020-02-18T19:13:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RktbFAAR
20-00166547
Service Request Number: 20-00166547 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00166547
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-18T12:49:19.000
Update Date
2020-02-24T14:31:55.000
Closed Date
2020-02-18T12:49:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RknRiAAJ
20-00163066
Service Request Number: 20-00163066 • Address: 13319 BRENTRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00163066
Address
13319 BRENTRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-17T13:44:24.000
Update Date
2020-02-25T16:31:52.000
Closed Date
2020-02-17T13:44:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkeSwAAJ
20-00160143
Service Request Number: 20-00160143 • Address: 13312 BRENTRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00160143
Address
13312 BRENTRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-02-23T00:59:00.000
Status
Closed
Created Date
2020-02-15T14:54:37.000
Update Date
2020-02-20T15:01:21.000
Closed Date
2020-02-15T14:54:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkYGkAAN
20-00159812
Service Request Number: 20-00159812 • Address: 10222 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00159812
Address
10222 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-15T11:11:42.000
Update Date
2020-02-25T09:53:21.000
Closed Date
2020-02-15T11:11:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkXevAAF
20-00157177
Service Request Number: 20-00157177 • Address: 10209 CHISHOLM TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00157177
Address
10209 CHISHOLM TRL, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-14T13:25:11.000
Update Date
2020-02-14T17:51:36.000
Closed Date
2020-02-14T13:25:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkSECAA3
20-00128363
Service Request Number: 20-00128363 • Address: 10102 LAINGTREE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00128363
Address
10102 LAINGTREE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-07T00:08:30.000
Update Date
2020-03-03T18:47:27.000
Closed Date
2020-02-07T00:08:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5UgXAAV
20-00121343
Service Request Number: 20-00121343 • Address: 12609 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00121343
Address
12609 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-05T11:50:22.000
Update Date
2020-05-14T08:55:11.000
Closed Date
2020-02-05T11:50:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5Ci2AAF
20-00109767
Service Request Number: 20-00109767 • Address: 13427 BAYARD CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00109767
Address
13427 BAYARD CIR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-01T15:47:48.000
Update Date
2020-05-28T09:42:40.000
Closed Date
2020-02-01T15:47:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4jyJAAR
20-00103859
Service Request Number: 20-00103859 • Address: BERNARDIN CIR & HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00103859
Address
BERNARDIN CIR & HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-02-01T00:59:00.000
Status
Closed
Created Date
2020-01-30T18:28:29.000
Update Date
2020-01-30T19:43:58.000
Closed Date
2020-01-30T18:28:29.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R4WmKAAV
20-00103322
Service Request Number: 20-00103322 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00103322
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed
Created Date
2020-01-30T17:01:30.000
Update Date
2020-02-07T11:18:13.000
Closed Date
2020-01-30T17:01:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4VoyAAF
20-00101168
Service Request Number: 20-00101168 • Address: 10223 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00101168
Address
10223 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-02-07T00:59:00.000
Status
Closed
Created Date
2020-01-30T12:17:55.000
Update Date
2020-02-03T14:48:41.000
Closed Date
2020-01-30T12:17:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4RPLAA3
20-00100851
Service Request Number: 20-00100851 • Address: 10327 BERNARDIN CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00100851
Address
10327 BERNARDIN CIR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-30T11:41:42.000
Update Date
2020-05-14T08:47:22.000
Closed Date
2020-01-30T11:41:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4QlVAAV
20-00100841
Service Request Number: 20-00100841 • Address: 10325 BERNARDIN CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00100841
Address
10325 BERNARDIN CIR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-30T11:40:37.000
Update Date
2020-05-14T08:43:52.000
Closed Date
2020-01-30T11:40:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4QkDAAV
20-00100567
Service Request Number: 20-00100567 • Address: 10330 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00100567
Address
10330 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-30T11:06:16.000
Update Date
2020-03-04T11:36:13.000
Closed Date
2020-01-30T11:06:16.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4Q9CAAV
20-00098727
Service Request Number: 20-00098727 • Address: 13316 BRENTRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00098727
Address
13316 BRENTRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-02-06T00:59:00.000
Status
Closed
Created Date
2020-01-29T17:05:56.000
Update Date
2020-01-30T14:53:13.000
Closed Date
2020-01-29T17:05:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4KpdAAF
20-00097914
Service Request Number: 20-00097914 • Address: 10111 MORGAN MEADOW LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00097914
Address
10111 MORGAN MEADOW LN, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-02-06T00:59:00.000
Status
Closed
Created Date
2020-01-29T15:37:39.000
Update Date
2020-01-31T14:30:28.000
Closed Date
2020-01-29T15:37:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Web
Unique Key
500t000000R4JBwAAN
20-00097727
Service Request Number: 20-00097727 • Address: 12500 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00097727
Address
12500 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-29T15:19:00.000
Update Date
2020-01-29T15:25:12.000
Closed Date
2020-01-29T15:19:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4IpgAAF
20-00097592
Service Request Number: 20-00097592 • Address: 12502 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00097592
Address
12502 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-29T15:04:46.000
Update Date
2020-01-29T15:10:40.000
Closed Date
2020-01-29T15:04:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4IYkAAN
20-00092859
Service Request Number: 20-00092859 • Address: 10317 BERNARDIN CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00092859
Address
10317 BERNARDIN CIR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-02-05T00:59:00.000
Status
Closed
Created Date
2020-01-28T15:19:18.000
Update Date
2020-01-30T14:48:15.000
Closed Date
2020-01-28T15:19:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R47IRAAZ
20-00092068
Service Request Number: 20-00092068 • Address: 10228 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00092068
Address
10228 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2020-01-28T13:40:05.000
Update Date
2020-01-28T18:35:44.000
Closed Date
2020-01-28T13:40:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R45XoAAJ
20-00092046
Service Request Number: 20-00092046 • Address: 10228 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00092046
Address
10228 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-02-05T00:59:00.000
Status
Closed
Created Date
2020-01-28T13:37:32.000
Update Date
2020-02-03T14:46:56.000
Closed Date
2020-01-28T13:37:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R45UuAAJ
20-00084358
Service Request Number: 20-00084358 • Address: 10105 BETTYWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00084358
Address
10105 BETTYWOOD LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-26T10:30:24.000
Update Date
2020-05-14T09:04:32.000
Closed Date
2020-01-26T10:30:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3mFMAAZ
20-00077965
Service Request Number: 20-00077965 • Address: 12905 JENNIFER PL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00077965
Address
12905 JENNIFER PL, DALLAS, TX, 75243
City Council District
10
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-01-24T02:24:47.000
Update Date
2020-02-25T15:18:10.000
Closed Date
2020-01-24T02:24:47.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3YWBAA3
20-00077887
Service Request Number: 20-00077887 • Address: 12506 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00077887
Address
12506 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-23T23:27:13.000
Update Date
2020-05-28T09:17:23.000
Closed Date
2020-01-23T23:27:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3YAjAAN
20-00077884
Service Request Number: 20-00077884 • Address: 12506 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00077884
Address
12506 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-01-23T23:20:03.000
Update Date
2020-03-06T10:08:52.000
Closed Date
2020-01-23T23:20:03.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3Y9lAAF
20-00077882
Service Request Number: 20-00077882 • Address: 12602 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00077882
Address
12602 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-01-23T23:18:45.000
Update Date
2020-03-06T10:08:16.000
Closed Date
2020-01-23T23:18:45.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3Y9bAAF
20-00077877
Service Request Number: 20-00077877 • Address: 12506 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00077877
Address
12506 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-23T23:15:15.000
Update Date
2020-03-03T15:15:11.000
Closed Date
2020-01-23T23:15:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3Y92AAF
20-00077875
Service Request Number: 20-00077875 • Address: 12602 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00077875
Address
12602 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-23T23:13:00.000
Update Date
2020-03-03T15:12:20.000
Closed Date
2020-01-23T23:13:00.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3Y8dAAF
20-00067031
Service Request Number: 20-00067031 • Address: 10118 BRANWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00067031
Address
10118 BRANWOOD LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-21T16:13:33.000
Update Date
2020-03-03T15:28:42.000
Closed Date
2020-01-21T16:13:33.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R38W0AAJ
20-00065934
Service Request Number: 20-00065934 • Address: 10219 PANTHER RIDGE TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00065934
Address
10219 PANTHER RIDGE TRL, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-01-24T14:01:02.000
Status
Closed
Created Date
2020-01-21T14:00:56.000
Update Date
2020-01-27T03:18:14.000
Closed Date
2020-01-21T14:00:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R36F7AAJ
20-00064733
Service Request Number: 20-00064733 • Address: 10116 BRANWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00064733
Address
10116 BRANWOOD LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-21T11:31:25.000
Update Date
2020-03-03T15:51:56.000
Closed Date
2020-01-21T11:31:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R33mSAAR
20-00063851
Service Request Number: 20-00063851 • Address: 10116 BRANWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00063851
Address
10116 BRANWOOD LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-21T09:51:57.000
Update Date
2020-02-13T12:03:44.000
Closed Date
2020-01-21T09:51:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R31yWAAR
20-00063730
Service Request Number: 20-00063730 • Address: 10114 BRANWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00063730
Address
10114 BRANWOOD LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-21T09:37:57.000
Update Date
2020-02-13T12:21:21.000
Closed Date
2020-01-21T09:37:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R31iTAAR
20-00062762
Service Request Number: 20-00062762 • Address: 10116 BRANWOOD LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00062762
Address
10116 BRANWOOD LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-20T16:30:28.000
Update Date
2020-03-03T18:15:27.000
Closed Date
2020-01-20T16:30:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2yFsAAJ
20-00049378
Service Request Number: 20-00049378 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00049378
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-02-07T00:59:00.000
Status
Closed
Created Date
2020-01-15T17:13:37.000
Update Date
2020-07-12T01:04:00.000
Closed Date
2020-01-15T17:13:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2Ui7AAF
20-00044915
Service Request Number: 20-00044915 • Address: 12611 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00044915
Address
12611 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-01-16T00:59:00.000
Status
Closed
Created Date
2020-01-14T19:13:10.000
Update Date
2020-01-27T03:01:34.000
Closed Date
2020-01-14T19:13:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000Q1IV2AAN
20-00028932
Service Request Number: 20-00028932 • Address: 12587 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00028932
Address
12587 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-09T19:29:10.000
Update Date
2020-03-03T15:06:35.000
Closed Date
2020-01-09T19:29:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0YXXAA3
20-00027750
Service Request Number: 20-00027750 • Address: 13209 WHISPERING HILLS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00027750
Address
13209 WHISPERING HILLS DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-09T15:40:40.000
Update Date
2020-01-27T03:07:39.000
Closed Date
2020-01-09T15:40:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Q0WETAA3
20-00022750
Service Request Number: 20-00022750 • Address: 12901 JENNIFER PL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00022750
Address
12901 JENNIFER PL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T12:45:27.000
Update Date
2020-01-27T03:06:31.000
Closed Date
2020-01-08T12:45:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0JvkAAF
20-00022661
Service Request Number: 20-00022661 • Address: 10222 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00022661
Address
10222 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T12:34:20.000
Update Date
2020-05-14T09:37:59.000
Closed Date
2020-01-08T12:34:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0JkrAAF
20-00011399
Service Request Number: 20-00011399 • Address: 10298 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00011399
Address
10298 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-01-18T00:59:00.000
Status
Closed
Created Date
2020-01-05T09:31:26.000
Update Date
2020-01-27T01:28:40.000
Closed Date
2020-01-05T09:31:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzsvrAAB
20-00006384
Service Request Number: 20-00006384 • Address: 12901 JENNIFER PL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00006384
Address
12901 JENNIFER PL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-03T11:12:35.000
Update Date
2020-01-27T03:34:16.000
Closed Date
2020-01-03T11:12:35.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzjchAAB
20-00003444
Service Request Number: 20-00003444 • Address: 12700 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00003444
Address
12700 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-01-25T00:59:00.000
Status
Closed
Created Date
2020-01-02T14:12:40.000
Update Date
2020-07-12T01:04:00.000
Closed Date
2020-01-02T14:12:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Pzd2wAAB
20-00002904
Service Request Number: 20-00002904 • Address: 10222 DEERMONT TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00002904
Address
10222 DEERMONT TRL, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-02T12:37:37.000
Update Date
2020-01-27T02:46:03.000
Closed Date
2020-01-02T12:37:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzbwiAAB
20-00002163
Service Request Number: 20-00002163 • Address: 10110 CIMMARON TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00002163
Address
10110 CIMMARON TRL, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-01-10T00:59:00.000
Status
Closed
Created Date
2020-01-02T10:54:07.000
Update Date
2020-01-27T02:45:31.000
Closed Date
2020-01-02T10:54:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzaSNAAZ
20-00000595
Service Request Number: 20-00000595 • Address: 10107 LAINGTREE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00000595
Address
10107 LAINGTREE DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-16T00:59:00.000
Status
Closed
Created Date
2020-01-01T14:17:46.000
Update Date
2020-01-27T02:45:19.000
Closed Date
2020-01-01T14:17:46.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzWYqAAN
19-01481633
Service Request Number: 19-01481633 • Address: 10018 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01481633
Address
10018 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-16T00:59:00.000
Status
Closed
Created Date
2019-12-30T15:13:58.000
Update Date
2020-01-27T03:00:48.000
Closed Date
2019-12-30T15:13:58.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzKG1AAN
19-01486583
Service Request Number: 19-01486583 • Address: 10018 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01486583
Address
10018 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-01-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-30T15:13:58.000
Update Date
2020-01-27T02:45:21.000
Closed Date
2019-12-30T15:13:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzTkjAAF
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