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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00535731
Service Request Number: 17-00535731 • Address: 10988 N CENTRAL SERV E, DALLAS, 75231 • City Council District: 13
Service Request Number
17-00535731
Address
10988 N CENTRAL SERV E, DALLAS, 75231
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-14T12:05:48.000
Status
Closed
Created Date
2017-10-31T12:05:48.000
Update Date
2017-11-12T06:46:22.000
Closed Date
2017-11-12T06:46:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499860.12848294
Y Coordinate
7013934.26858431
Lat Long Location
10988 N CENTRAL SERV E, DALLAS, 75231
Unique Key
1301264054
18-00160127
Service Request Number: 18-00160127 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160127
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T11:12:41.000
Status
Closed
Created Date
2018-04-08T11:12:41.000
Update Date
2018-04-08T11:13:19.000
Closed Date
2018-04-08T11:13:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319928823
18-00107667
Service Request Number: 18-00107667 • Address: 4846 KILDARE AVE, DALLAS, TX 75216 • City Council District: 3
Service Request Number
18-00107667
Address
4846 KILDARE AVE, DALLAS, TX 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-14T10:14:59.000
Status
Closed
Created Date
2018-03-11T10:14:59.000
Update Date
2018-03-11T12:33:36.000
Closed Date
2018-03-11T12:33:36.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2493190.06465445
Y Coordinate
6937810.58648206
Lat Long Location
4846 KILDARE AVE, DALLAS, TX 75216
Unique Key
1316083322
17-00553246
Service Request Number: 17-00553246 • Address: 6814 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553246
Address
6814 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:28:17.000
Status
Closed
Created Date
2017-11-12T15:28:17.000
Update Date
2017-11-12T16:11:40.000
Closed Date
2017-11-12T16:11:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520810.43987637
Y Coordinate
6953471.45447155
Lat Long Location
6814 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1302722266
17-00553105
Service Request Number: 17-00553105 • Address: 2212 TEALFORD DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00553105
Address
2212 TEALFORD DR, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T13:13:02.000
Status
Closed
Created Date
2017-11-12T13:13:02.000
Update Date
2017-11-12T14:21:00.000
Closed Date
2017-11-12T14:21:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2528796.94380143
Y Coordinate
6993481.33729855
Lat Long Location
2212 TEALFORD DR, DALLAS, TX 75228
Unique Key
1302712396
18-00160036
Service Request Number: 18-00160036 • Address: 2531 51ST ST, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00160036
Address
2531 51ST ST, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-09T09:03:32.000
Status
Closed
Created Date
2018-04-08T09:03:32.000
Update Date
2018-04-08T10:30:41.000
Closed Date
2018-04-08T10:30:41.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497396.47384612
Y Coordinate
6940128.32819122
Lat Long Location
2531 51ST ST, DALLAS, 75216
Unique Key
1319920950
17-00553308
Service Request Number: 17-00553308 • Address: 6910 ROSALINDA LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553308
Address
6910 ROSALINDA LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T16:07:05.000
Status
Closed
Created Date
2017-11-12T16:07:05.000
Update Date
2017-11-12T16:36:37.000
Closed Date
2017-11-12T16:36:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520956.35993429
Y Coordinate
6953407.26210017
Lat Long Location
6910 ROSALINDA LN, DALLAS, TX 75217
Unique Key
1302726328
18-00054843
Service Request Number: 18-00054843 • Address: 3525 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00054843
Address
3525 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Smoking/Restaurant Complaint - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-10T10:46:03.000
Status
Closed
Created Date
2018-02-08T10:46:03.000
Update Date
2018-03-10T13:52:25.000
Closed Date
2018-03-10T13:52:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467335.93831136
Y Coordinate
6938318.77516011
Lat Long Location
3525 W LEDBETTER DR, DALLAS, TX 75233
Unique Key
1311983438
17-00157739
Service Request Number: 17-00157739 • Address: 5127 CLUBVIEW DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00157739
Address
5127 CLUBVIEW DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-09-26T20:22:57.000
Status
Closed
Created Date
2017-04-06T20:22:57.000
Update Date
2017-10-27T15:35:24.000
Closed Date
2017-10-27T15:35:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476042.15168372
Y Coordinate
6935350.2633019
Lat Long Location
5127 CLUBVIEW DR, DALLAS, TX 75232
Unique Key
1263245304
17-00553079
Service Request Number: 17-00553079 • Address: 10700 WALNUT HILL LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00553079
Address
10700 WALNUT HILL LN, DALLAS, TX 75238
City Council District
10
Department
Street Services
Service Request Type
Objects Dropped in Inlet-Hazardous - PBW (DISPATCH)
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T12:18:32.000
Status
Closed
Created Date
2017-11-12T12:18:32.000
Update Date
2017-11-12T18:31:11.000
Closed Date
2017-11-12T18:31:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2520937.86854627
Y Coordinate
7007385.25585238
Lat Long Location
10700 WALNUT HILL LN, DALLAS, TX 75238
Unique Key
1302709771
17-00528000
Service Request Number: 17-00528000 • Address: 1531 RENNER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00528000
Address
1531 RENNER DR, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T17:22:45.000
Status
Closed
Created Date
2017-10-25T17:22:45.000
Update Date
2017-10-27T14:12:49.000
Closed Date
2017-10-27T14:12:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491080.71357672
Y Coordinate
6954628.02350464
Lat Long Location
1531 RENNER DR, DALLAS, TX 75216
Unique Key
1300616245
17-00530305
Service Request Number: 17-00530305 • Address: 5600 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00530305
Address
5600 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Street Services
Service Request Type
Shopping Carts - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-03T08:40:44.000
Status
Closed
Created Date
2017-10-27T08:40:44.000
Update Date
2017-10-27T13:13:29.000
Closed Date
2017-10-27T13:13:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521631.41874331
Y Coordinate
6976362.01572387
Lat Long Location
5600 N JIM MILLER RD, DALLAS, TX 75228
Unique Key
1300818525
17-00553262
Service Request Number: 17-00553262 • Address: 6924 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553262
Address
6924 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:44:59.000
Status
Closed
Created Date
2017-11-12T15:44:59.000
Update Date
2017-11-12T16:16:47.000
Closed Date
2017-11-12T16:16:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521080.76423599
Y Coordinate
6953475.44807528
Lat Long Location
6924 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1302723335
18-00150426
Service Request Number: 18-00150426 • Address: 5910 OVERLOOK DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00150426
Address
5910 OVERLOOK DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-05-15T09:22:15.000
Status
Closed
Created Date
2018-04-03T09:22:15.000
Update Date
2018-05-06T10:15:15.000
Closed Date
2018-05-06T10:15:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515590.78487026
Y Coordinate
6968652.51059939
Lat Long Location
5910 OVERLOOK DR, DALLAS, TX 75227
Unique Key
1319230964
18-00157960
Service Request Number: 18-00157960 • Address: 1319 LANSFORD AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
18-00157960
Address
1319 LANSFORD AVE, DALLAS, TX 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-13T11:16:47.000
Status
Closed
Created Date
2018-04-06T11:16:47.000
Update Date
2018-04-08T15:46:16.000
Closed Date
2018-04-08T15:46:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477915.21553228
Y Coordinate
6953033.52806668
Lat Long Location
1319 LANSFORD AVE, DALLAS, TX 75224
Unique Key
1319753282
17-00529929
Service Request Number: 17-00529929 • Address: 3466 POINSETTIA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00529929
Address
3466 POINSETTIA DR, DALLAS, 75211
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T18:09:14.000
Status
Closed
Created Date
2017-10-26T18:09:14.000
Update Date
2017-10-27T12:55:03.000
Closed Date
2017-10-27T12:55:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467582.87648169
Y Coordinate
6950429.66798797
Lat Long Location
3466 POINSETTIA DR, DALLAS, 75211
Unique Key
1300782578
18-00212089
Service Request Number: 18-00212089 • Address: 1200 HOLLYWOOD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00212089
Address
1200 HOLLYWOOD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-07T07:46:34.000
Status
Closed
Created Date
2018-05-06T07:46:34.000
Update Date
2018-05-06T10:54:26.000
Closed Date
2018-05-06T10:54:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474165.18392481
Y Coordinate
6953670.85344381
Lat Long Location
1200 HOLLYWOOD AVE, DALLAS, TX 75208
Unique Key
1325498930
17-00553188
Service Request Number: 17-00553188 • Address: 6925 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553188
Address
6925 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:40:14.000
Status
Closed
Created Date
2017-11-12T14:40:14.000
Update Date
2017-11-12T15:06:17.000
Closed Date
2017-11-12T15:06:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521117.3821145
Y Coordinate
6952856.65314407
Lat Long Location
6925 BARRETT DR, DALLAS, TX 75217
Unique Key
1302718434
17-00594418
Service Request Number: 17-00594418 • Address: 5200 RAILROAD AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
17-00594418
Address
5200 RAILROAD AVE, DALLAS, 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T15:56:17.000
Status
Closed
Created Date
2017-12-13T15:56:17.000
Update Date
2017-12-19T08:49:43.000
Closed Date
2017-12-19T08:49:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507276.43674801
Y Coordinate
6960428.99817746
Lat Long Location
5200 RAILROAD AVE, DALLAS, 75215
Unique Key
1306099197
17-00553459
Service Request Number: 17-00553459 • Address: 4701 LINDSLEY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00553459
Address
4701 LINDSLEY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T21:52:32.000
Status
Closed
Created Date
2017-11-12T21:52:32.000
Update Date
2017-11-12T22:14:01.000
Closed Date
2017-11-12T22:14:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503110.76801606
Y Coordinate
6974322.89630119
Lat Long Location
4701 LINDSLEY AVE, DALLAS, TX 75223
Unique Key
1302741886
17-00593864
Service Request Number: 17-00593864 • Address: 10623 HAMLIN DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00593864
Address
10623 HAMLIN DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T12:24:16.000
Status
Closed
Created Date
2017-12-13T12:24:16.000
Update Date
2017-12-19T08:49:07.000
Closed Date
2017-12-19T08:49:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2539983.52595851
Y Coordinate
6949205.08055915
Lat Long Location
10623 HAMLIN DR, DALLAS, TX 75217
Unique Key
1306059865
17-00553176
Service Request Number: 17-00553176 • Address: 6932 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553176
Address
6932 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:35:49.000
Status
Closed
Created Date
2017-11-12T14:35:49.000
Update Date
2017-11-12T15:01:09.000
Closed Date
2017-11-12T15:01:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521179.09558177
Y Coordinate
6952772.95473687
Lat Long Location
6932 BARRETT DR, DALLAS, TX 75217
Unique Key
1302717795
17-00553183
Service Request Number: 17-00553183 • Address: 6952 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553183
Address
6952 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:38:15.000
Status
Closed
Created Date
2017-11-12T14:38:15.000
Update Date
2017-11-12T15:06:14.000
Closed Date
2017-11-12T15:06:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521387.00416325
Y Coordinate
6952650.18091348
Lat Long Location
6952 BARRETT DR, DALLAS, TX 75217
Unique Key
1302718172
18-00106856
Service Request Number: 18-00106856 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00106856
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:27:26.000
Status
Closed
Created Date
2018-03-10T08:27:26.000
Update Date
2018-03-10T08:27:59.000
Closed Date
2018-03-10T08:27:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316014011
18-00092222
Service Request Number: 18-00092222 • Address: 4231 TIMBERGLEN RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00092222
Address
4231 TIMBERGLEN RD, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-06T09:55:58.000
Status
Closed
Created Date
2018-03-02T09:55:58.000
Update Date
2018-03-11T23:35:24.000
Closed Date
2018-03-11T23:35:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477680.8033638
Y Coordinate
7052252.94217854
Lat Long Location
4231 TIMBERGLEN RD, DALLAS, TX 75287
Unique Key
1314921411
17-00601399
Service Request Number: 17-00601399 • Address: GREAT TRINITY FOREST WAY & CREEK COVE DR, DALLAS, TX • City Council District: 8
Service Request Number
17-00601399
Address
GREAT TRINITY FOREST WAY & CREEK COVE DR, DALLAS, TX
City Council District
8
Department
Street Services
Service Request Type
Sidewalk - New - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-10T14:08:03.000
Status
Closed
Created Date
2017-12-19T14:08:03.000
Update Date
2017-12-19T16:29:35.000
Closed Date
2017-12-19T16:29:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2518544.29004935
Y Coordinate
6946916.78554562
Lat Long Location
GREAT TRINITY FOREST WAY & CREEK COVE DR, DALLAS, TX
Unique Key
1306622846
17-00552974
Service Request Number: 17-00552974 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552974
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:11:55.000
Status
Closed
Created Date
2017-11-12T09:11:55.000
Update Date
2017-11-12T09:12:39.000
Closed Date
2017-11-12T09:12:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302700832
17-00600447
Service Request Number: 17-00600447 • Address: 1014 SUNBRIAR AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00600447
Address
1014 SUNBRIAR AVE, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-02T08:24:15.000
Status
Closed
Created Date
2017-12-19T08:24:15.000
Update Date
2017-12-19T09:11:57.000
Closed Date
2017-12-19T09:11:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517713.15973103
Y Coordinate
6953309.46254468
Lat Long Location
1014 SUNBRIAR AVE, DALLAS, TX 75217
Unique Key
1306562014
17-00600710
Service Request Number: 17-00600710 • Address: 305 W MILLETT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00600710
Address
305 W MILLETT DR, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T09:50:52.000
Status
Closed
Created Date
2017-12-19T09:50:52.000
Update Date
2017-12-19T10:25:12.000
Closed Date
2017-12-19T10:25:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2483473.57398255
Y Coordinate
6930553.09733149
Lat Long Location
305 W MILLETT DR, DALLAS, TX 75232
Unique Key
1306578957
17-00552946
Service Request Number: 17-00552946 • Address: 2850 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00552946
Address
2850 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T08:28:58.000
Status
Closed
Created Date
2017-11-12T08:28:58.000
Update Date
2017-11-12T09:19:00.000
Closed Date
2017-11-12T09:19:00.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2548408.96436555
Y Coordinate
6929429.32864477
Lat Long Location
2850 S BELT LINE RD, DALLAS, TX 75253
Unique Key
1302698334
17-00553191
Service Request Number: 17-00553191 • Address: 6917 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553191
Address
6917 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:41:12.000
Status
Closed
Created Date
2017-11-12T14:41:12.000
Update Date
2017-11-12T15:06:18.000
Closed Date
2017-11-12T15:06:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521035.08185815
Y Coordinate
6952906.05601051
Lat Long Location
6917 BARRETT DR, DALLAS, TX 75217
Unique Key
1302718599
17-00595879
Service Request Number: 17-00595879 • Address: 3003 STATE ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00595879
Address
3003 STATE ST, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T15:24:52.000
Status
Closed
Created Date
2017-12-14T15:24:52.000
Update Date
2017-12-19T09:35:44.000
Closed Date
2017-12-19T09:35:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2491731.31349698
Y Coordinate
6977551.12901974
Lat Long Location
3003 STATE ST, DALLAS, TX 75204
Unique Key
1306208616
17-00600429
Service Request Number: 17-00600429 • Address: 1725 BAYLOR ST, DALLAS, TX 75226 • City Council District: 7
Service Request Number
17-00600429
Address
1725 BAYLOR ST, DALLAS, TX 75226
City Council District
7
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-24T08:20:19.000
Status
Closed
Created Date
2017-12-19T08:20:19.000
Update Date
2017-12-19T20:09:15.000
Closed Date
2017-12-19T20:09:15.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498705.50950665
Y Coordinate
6971138.48532057
Lat Long Location
1725 BAYLOR ST, DALLAS, TX 75226
Unique Key
1306560954
18-00107214
Service Request Number: 18-00107214 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107214
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:36:28.000
Status
Closed
Created Date
2018-03-10T13:36:28.000
Update Date
2018-03-10T13:37:07.000
Closed Date
2018-03-10T13:37:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316039889
17-00552982
Service Request Number: 17-00552982 • Address: 5707 CHARLESTOWN DR, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00552982
Address
5707 CHARLESTOWN DR, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T09:23:33.000
Status
Closed
Created Date
2017-11-12T09:23:33.000
Update Date
2017-11-12T12:06:18.000
Closed Date
2017-11-12T12:06:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486607.03319811
Y Coordinate
7020944.30975687
Lat Long Location
5707 CHARLESTOWN DR, DALLAS, TX 75230
Unique Key
1302701341
17-00494331
Service Request Number: 17-00494331 • Address: 8400 SAN PEDRO PKWY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00494331
Address
8400 SAN PEDRO PKWY, DALLAS, TX 75218
City Council District
9
Department
Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-12-08T08:31:59.000
Status
Closed
Created Date
2017-10-04T08:31:59.000
Update Date
2017-10-27T09:00:09.000
Closed Date
2017-10-27T09:00:09.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2517685.58624037
Y Coordinate
6983951.74731245
Lat Long Location
8400 SAN PEDRO PKWY, DALLAS, TX 75218
Unique Key
1297710348
17-00600674
Service Request Number: 17-00600674 • Address: E 8TH ST & E 11TH ST, DALLAS, TX • City Council District: 4
Service Request Number
17-00600674
Address
E 8TH ST & E 11TH ST, DALLAS, TX
City Council District
4
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-23T09:40:12.000
Status
Closed
Created Date
2017-12-19T09:40:12.000
Update Date
2017-12-19T10:55:33.000
Closed Date
2017-12-19T10:55:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2492514.23297087
Y Coordinate
6958721.1463487
Lat Long Location
E 8TH ST & E 11TH ST, DALLAS, TX
Unique Key
1306576672
18-00107149
Service Request Number: 18-00107149 • Address: 2300 BRENDENWOOD DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00107149
Address
2300 BRENDENWOOD DR, DALLAS, TX 75214
City Council District
9
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T12:33:05.000
Status
Closed
Created Date
2018-03-10T12:33:05.000
Update Date
2018-03-10T14:10:34.000
Closed Date
2018-03-10T14:10:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507994.66294665
Y Coordinate
6984398.84579343
Lat Long Location
2300 BRENDENWOOD DR, DALLAS, TX 75214
Unique Key
1316035167
18-00107625
Service Request Number: 18-00107625 • Address: 6822 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107625
Address
6822 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T09:59:03.000
Status
Closed
Created Date
2018-03-11T09:59:03.000
Update Date
2018-03-11T11:08:05.000
Closed Date
2018-03-11T11:08:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520779.8579596
Y Coordinate
6968920.84530152
Lat Long Location
6822 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1316081130
18-00212120
Service Request Number: 18-00212120 • Address: 1222 HOLLYWOOD AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00212120
Address
1222 HOLLYWOOD AVE, DALLAS, 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-07T08:10:00.000
Status
Closed
Created Date
2018-05-06T08:10:00.000
Update Date
2018-05-06T08:40:04.000
Closed Date
2018-05-06T08:40:04.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2474164.54433755
Y Coordinate
6953538.45771005
Lat Long Location
1222 HOLLYWOOD AVE, DALLAS, 75208
Unique Key
1325501012
17-00553156
Service Request Number: 17-00553156 • Address: 2519 TALLYHO LN, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00553156
Address
2519 TALLYHO LN, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T14:24:25.000
Status
Closed
Created Date
2017-11-12T14:24:25.000
Update Date
2017-11-12T14:45:59.000
Closed Date
2017-11-12T14:45:59.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2456870.81504024
Y Coordinate
6967638.72346403
Lat Long Location
2519 TALLYHO LN, DALLAS, TX 75212
Unique Key
1302716658
17-00597082
Service Request Number: 17-00597082 • Address: 5126 CHALET LN, DALLAS, 75232 • City Council District: 3
Service Request Number
17-00597082
Address
5126 CHALET LN, DALLAS, 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T13:25:02.000
Status
Closed
Created Date
2017-12-15T13:25:02.000
Update Date
2017-12-19T08:09:06.000
Closed Date
2017-12-19T08:09:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477548.7145519
Y Coordinate
6934100.91746296
Lat Long Location
5126 CHALET LN, DALLAS, 75232
Unique Key
1306295184
18-00105415
Service Request Number: 18-00105415 • Address: 9275 L B J FWY, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00105415
Address
9275 L B J FWY, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-10T11:47:50.000
Status
Closed
Created Date
2018-03-09T11:47:50.000
Update Date
2018-03-11T07:52:36.000
Closed Date
2018-03-11T07:52:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508362.99425108
Y Coordinate
7020378.2892916
Lat Long Location
9275 L B J FWY, DALLAS, TX 75243
Unique Key
1315909151
17-00553027
Service Request Number: 17-00553027 • Address: 8633 BANFF DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00553027
Address
8633 BANFF DR, DALLAS, TX 75243
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T10:57:57.000
Status
Closed
Created Date
2017-11-12T10:57:57.000
Update Date
2017-11-12T14:54:41.000
Closed Date
2017-11-12T14:54:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503922.07990317
Y Coordinate
7016266.60495367
Lat Long Location
8633 BANFF DR, DALLAS, TX 75243
Unique Key
1302705540
18-00160250
Service Request Number: 18-00160250 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160250
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T13:52:23.000
Status
Closed
Created Date
2018-04-08T13:52:23.000
Update Date
2018-04-08T13:53:12.000
Closed Date
2018-04-08T13:53:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319937382
17-00553271
Service Request Number: 17-00553271 • Address: 6939 ROSALINDA LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553271
Address
6939 ROSALINDA LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:49:53.000
Status
Closed
Created Date
2017-11-12T15:49:53.000
Update Date
2017-11-12T16:21:33.000
Closed Date
2017-11-12T16:21:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521088.26464478
Y Coordinate
6953279.75590483
Lat Long Location
6939 ROSALINDA LN, DALLAS, TX 75217
Unique Key
1302723818
17-00372915
Service Request Number: 17-00372915 • Address: 3504 BRANDON ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00372915
Address
3504 BRANDON ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-06T09:58:58.000
Status
Closed
Created Date
2017-07-28T09:58:58.000
Update Date
2017-12-19T13:54:55.000
Closed Date
2017-12-19T13:54:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2467155.64096441
Y Coordinate
6952757.66390237
Lat Long Location
3504 BRANDON ST, DALLAS, TX 75211
Unique Key
1287121201
18-00190862
Service Request Number: 18-00190862 • Address: 2502 W BROOKLYN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00190862
Address
2502 W BROOKLYN AVE, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-26T16:59:59.000
Status
Closed
Created Date
2018-04-24T16:59:59.000
Update Date
2018-05-06T16:51:02.000
Closed Date
2018-05-06T16:51:00.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472963.95608744
Y Coordinate
6955782.51895721
Lat Long Location
2502 W BROOKLYN AVE, DALLAS, TX 75211
Unique Key
1322945697
17-00553323
Service Request Number: 17-00553323 • Address: 1500 SAX LEIGH DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00553323
Address
1500 SAX LEIGH DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T16:33:36.000
Status
Closed
Created Date
2017-11-12T16:33:36.000
Update Date
2017-11-12T20:48:08.000
Closed Date
2017-11-12T20:48:08.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491828.63103018
Y Coordinate
6930151.38776414
Lat Long Location
1500 SAX LEIGH DR, DALLAS, TX 75241
Unique Key
1302727865
17-00600970
Service Request Number: 17-00600970 • Address: 7880 HARRY HINES BLVD, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00600970
Address
7880 HARRY HINES BLVD, DALLAS, TX 75235
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T11:03:26.000
Status
Closed
Created Date
2017-12-19T11:03:26.000
Update Date
2017-12-19T11:14:04.000
Closed Date
2017-12-19T11:14:04.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2472304.51384775
Y Coordinate
6989665.09132377
Lat Long Location
7880 HARRY HINES BLVD, DALLAS, TX 75235
Unique Key
1306595825
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