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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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18-00212153
Service Request Number: 18-00212153 • Address: 8016 DEER TRAIL DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00212153
Address
8016 DEER TRAIL DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-07T09:00:29.000
Status
Closed
Created Date
2018-05-06T09:00:29.000
Update Date
2018-05-06T15:11:02.000
Closed Date
2018-05-06T15:11:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512824.30272439
Y Coordinate
7003645.80750709
Lat Long Location
8016 DEER TRAIL DR, DALLAS, TX 75238
Unique Key
1325504705
17-00534942
Service Request Number: 17-00534942 • Address: 5912 LAZY RIVER DR, DALLAS, TX 75241 • City Council District: 3
Service Request Number
17-00534942
Address
5912 LAZY RIVER DR, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-08T08:39:04.000
Status
Closed
Created Date
2017-10-31T08:39:04.000
Update Date
2017-12-19T14:09:41.000
Closed Date
2017-12-19T14:09:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493563.15434087
Y Coordinate
6933398.87506444
Lat Long Location
5912 LAZY RIVER DR, DALLAS, TX 75241
Unique Key
1301213508
17-00553264
Service Request Number: 17-00553264 • Address: 7012 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553264
Address
7012 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:46:19.000
Status
Closed
Created Date
2017-11-12T15:46:19.000
Update Date
2017-11-12T16:21:29.000
Closed Date
2017-11-12T16:21:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521526.24363372
Y Coordinate
6953479.23484169
Lat Long Location
7012 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1302723419
17-00529511
Service Request Number: 17-00529511 • Address: 6038 WOFFORD DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00529511
Address
6038 WOFFORD DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-29T15:01:31.000
Status
Closed
Created Date
2017-10-26T15:01:31.000
Update Date
2017-10-27T07:54:18.000
Closed Date
2017-10-27T07:54:17.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2516285.30169691
Y Coordinate
6967796.31075092
Lat Long Location
6038 WOFFORD DR, DALLAS, TX 75227
Unique Key
1300745935
18-00105791
Service Request Number: 18-00105791 • Address: CLIFFDALE AVE & W DAVIS ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00105791
Address
CLIFFDALE AVE & W DAVIS ST, DALLAS, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-10T13:43:44.000
Status
Closed
Created Date
2018-03-09T13:43:44.000
Update Date
2018-03-11T07:52:32.000
Closed Date
2018-03-11T07:52:32.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470711.8724349
Y Coordinate
6959600.82372836
Lat Long Location
CLIFFDALE AVE & W DAVIS ST, DALLAS, 75211
Unique Key
1315932624
17-00306961
Service Request Number: 17-00306961 • Address: 2526 LOWERY ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00306961
Address
2526 LOWERY ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-01T14:07:58.000
Status
Closed
Created Date
2017-06-26T14:07:58.000
Update Date
2017-12-19T11:16:59.000
Closed Date
2017-12-19T11:16:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2505014.51673767
Y Coordinate
6958642.97837129
Lat Long Location
2526 LOWERY ST, DALLAS, TX 75215
Unique Key
1280614669
18-00106701
Service Request Number: 18-00106701 • Address: 3901 ACCENT DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00106701
Address
3901 ACCENT DR, DALLAS, TX 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T21:06:11.000
Status
Closed
Created Date
2018-03-09T21:06:11.000
Update Date
2018-03-10T09:54:02.000
Closed Date
2018-03-10T09:54:02.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475179.36085024
Y Coordinate
7046652.09905911
Lat Long Location
3901 ACCENT DR, DALLAS, TX 75287
Unique Key
1315995771
17-00599044
Service Request Number: 17-00599044 • Address: 2522 ALASKA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00599044
Address
2522 ALASKA AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T09:02:06.000
Status
Closed
Created Date
2017-12-18T09:02:06.000
Update Date
2017-12-19T07:53:08.000
Closed Date
2017-12-19T07:53:08.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2486461.25330476
Y Coordinate
6948160.2546512
Lat Long Location
2522 ALASKA AVE, DALLAS, TX 75216
Unique Key
1306454420
17-00526857
Service Request Number: 17-00526857 • Address: 5919 MAPLESHADE LN, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00526857
Address
5919 MAPLESHADE LN, DALLAS, TX 75252
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T10:05:01.000
Status
Closed
Created Date
2017-10-25T10:05:01.000
Update Date
2017-10-27T08:59:28.000
Closed Date
2017-10-27T08:59:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2487789.7536194
Y Coordinate
7053204.63062227
Lat Long Location
5919 MAPLESHADE LN, DALLAS, TX 75252
Unique Key
1300532667
17-00601354
Service Request Number: 17-00601354 • Address: 7216 CLEARHAVEN DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00601354
Address
7216 CLEARHAVEN DR, DALLAS, TX 75248
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-19T13:48:25.000
Status
Closed
Created Date
2017-12-19T13:48:25.000
Update Date
2017-12-19T13:54:08.000
Closed Date
2017-12-19T13:54:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2494734.08862654
Y Coordinate
7038990.39239895
Lat Long Location
7216 CLEARHAVEN DR, DALLAS, TX 75248
Unique Key
1306620122
17-00553069
Service Request Number: 17-00553069 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00553069
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T11:58:07.000
Status
Closed
Created Date
2017-11-12T11:58:07.000
Update Date
2017-11-12T11:59:05.000
Closed Date
2017-11-12T11:59:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302708917
17-00592707
Service Request Number: 17-00592707 • Address: 3614 HAVANA ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00592707
Address
3614 HAVANA ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-19T16:07:43.000
Status
Closed
Created Date
2017-12-12T16:07:43.000
Update Date
2017-12-19T07:47:55.000
Closed Date
2017-12-19T07:47:55.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2502862.57962124
Y Coordinate
6966176.65058363
Lat Long Location
3614 HAVANA ST, DALLAS, TX 75215
Unique Key
1305965858
18-00160104
Service Request Number: 18-00160104 • Address: 4227 PAMPAS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00160104
Address
4227 PAMPAS ST, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-09T10:22:42.000
Status
Closed
Created Date
2018-04-08T10:22:42.000
Update Date
2018-04-08T11:36:05.000
Closed Date
2018-04-08T11:36:05.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2463677.55713577
Y Coordinate
6952880.48071297
Lat Long Location
4227 PAMPAS ST, DALLAS, TX 75211
Unique Key
1319926854
18-00160044
Service Request Number: 18-00160044 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160044
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T09:10:21.000
Status
Closed
Created Date
2018-04-08T09:10:21.000
Update Date
2018-04-08T09:11:00.000
Closed Date
2018-04-08T09:11:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319921514
17-00553200
Service Request Number: 17-00553200 • Address: 6835 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553200
Address
6835 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:45:29.000
Status
Closed
Created Date
2017-11-12T14:45:29.000
Update Date
2017-11-12T15:11:26.000
Closed Date
2017-11-12T15:11:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520603.17426175
Y Coordinate
6953165.31901413
Lat Long Location
6835 BARRETT DR, DALLAS, TX 75217
Unique Key
1302719168
17-00531952
Service Request Number: 17-00531952 • Address: 3523 JANE LN, DALLAS, 75247 • City Council District: 6
Service Request Number
17-00531952
Address
3523 JANE LN, DALLAS, 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-08T12:09:34.000
Status
Closed
Created Date
2017-10-28T12:09:34.000
Update Date
2017-11-12T01:46:44.000
Closed Date
2017-11-12T01:46:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2466709.30695363
Y Coordinate
6980298.84921323
Lat Long Location
3523 JANE LN, DALLAS, 75247
Unique Key
1300943420
17-00552733
Service Request Number: 17-00552733 • Address: 8506 ELDON DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552733
Address
8506 ELDON DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T14:33:04.000
Status
Closed
Created Date
2017-11-11T14:33:04.000
Update Date
2017-11-12T08:39:25.000
Closed Date
2017-11-12T08:39:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529413.09640661
Y Coordinate
6956713.94170283
Lat Long Location
8506 ELDON DR, DALLAS, TX 75217
Unique Key
1302676118
17-00553080
Service Request Number: 17-00553080 • Address: 5741 FOREST LN, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00553080
Address
5741 FOREST LN, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T12:21:26.000
Status
Closed
Created Date
2017-11-12T12:21:26.000
Update Date
2017-11-12T12:47:20.000
Closed Date
2017-11-12T12:47:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487175.28140928
Y Coordinate
7018039.56725561
Lat Long Location
5741 FOREST LN, DALLAS, TX 75230
Unique Key
1302709876
18-00183107
Service Request Number: 18-00183107 • Address: 18611 MARSH LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00183107
Address
18611 MARSH LN, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-17T23:56:44.000
Status
Closed
Created Date
2018-04-19T23:56:44.000
Update Date
2018-05-07T01:13:35.000
Closed Date
2018-05-07T01:13:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472028.9652116
Y Coordinate
7051901.41968068
Lat Long Location
18611 MARSH LN, DALLAS, TX 75287
Unique Key
1321941628
18-00107659
Service Request Number: 18-00107659 • Address: 3412 KNIGHT ST, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00107659
Address
3412 KNIGHT ST, DALLAS, 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T10:12:43.000
Status
Closed
Created Date
2018-03-11T10:12:43.000
Update Date
2018-03-11T10:30:55.000
Closed Date
2018-03-11T10:30:55.000
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2487687.22138767
Y Coordinate
6983261.93412958
Lat Long Location
3412 KNIGHT ST, DALLAS, 75219
Unique Key
1316082886
18-00160177
Service Request Number: 18-00160177 • Address: 9931 KILARNEY DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00160177
Address
9931 KILARNEY DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-09T12:26:19.000
Status
Closed
Created Date
2018-04-08T12:26:19.000
Update Date
2018-04-08T12:58:26.000
Closed Date
2018-04-08T12:58:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521300.9682862
Y Coordinate
6993374.1224432
Lat Long Location
9931 KILARNEY DR, DALLAS, TX 75218
Unique Key
1319932376
17-00552957
Service Request Number: 17-00552957 • Address: 1119 E 10TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00552957
Address
1119 E 10TH ST, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T08:48:27.000
Status
Closed
Created Date
2017-11-12T08:48:27.000
Update Date
2017-11-12T09:39:13.000
Closed Date
2017-11-12T09:39:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488613.37749298
Y Coordinate
6959516.80088531
Lat Long Location
1119 E 10TH ST, DALLAS, TX 75203
Unique Key
1302699524
18-00107309
Service Request Number: 18-00107309 • Address: 1400 MAPLETON DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00107309
Address
1400 MAPLETON DR, DALLAS, TX 75228
City Council District
9
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T15:44:52.000
Status
Closed
Created Date
2018-03-10T15:44:52.000
Update Date
2018-03-10T22:52:47.000
Closed Date
2018-03-10T22:52:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2524141.65064441
Y Coordinate
6986232.79690844
Lat Long Location
1400 MAPLETON DR, DALLAS, TX 75228
Unique Key
1316047166
17-00597648
Service Request Number: 17-00597648 • Address: 7101 BLACKWILLOW LN, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00597648
Address
7101 BLACKWILLOW LN, DALLAS, TX 75249
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T18:20:49.000
Status
Closed
Created Date
2017-12-15T18:20:49.000
Update Date
2017-12-19T14:58:31.000
Closed Date
2017-12-19T14:58:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2447582.54875986
Y Coordinate
6915521.19559866
Lat Long Location
7101 BLACKWILLOW LN, DALLAS, TX 75249
Unique Key
1306335503
17-00600259
Service Request Number: 17-00600259 • Address: SKILLMAN ST & ELLSWORTH AVE, DALLAS, TX • City Council District: 14
Service Request Number
17-00600259
Address
SKILLMAN ST & ELLSWORTH AVE, DALLAS, TX
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-19T20:40:07.000
Status
Closed
Created Date
2017-12-18T20:40:07.000
Update Date
2017-12-19T10:55:28.000
Closed Date
2017-12-19T10:55:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502439.01721447
Y Coordinate
6990811.6400934
Lat Long Location
SKILLMAN ST & ELLSWORTH AVE, DALLAS, TX
Unique Key
1306544947
18-00107207
Service Request Number: 18-00107207 • Address: 700 N COLLETT AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
18-00107207
Address
700 N COLLETT AVE, DALLAS, TX 75214
City Council District
14
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T13:26:41.000
Status
Closed
Created Date
2018-03-10T13:26:41.000
Update Date
2018-03-10T14:51:43.000
Closed Date
2018-03-10T14:51:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501073.49607492
Y Coordinate
6978632.42529309
Lat Long Location
700 N COLLETT AVE, DALLAS, TX 75214
Unique Key
1316039450
17-00596410
Service Request Number: 17-00596410 • Address: 2909 TAYLOR ST, DALLAS, 75226 • City Council District: 2
Service Request Number
17-00596410
Address
2909 TAYLOR ST, DALLAS, 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-17T08:46:00.000
Status
Closed
Created Date
2017-12-15T08:46:00.000
Update Date
2017-12-19T14:50:10.000
Closed Date
2017-12-19T14:50:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496675.95268197
Y Coordinate
6971626.01539648
Lat Long Location
2909 TAYLOR ST, DALLAS, 75226
Unique Key
1306250192
18-00094249
Service Request Number: 18-00094249 • Address: 1092 HAINES AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00094249
Address
1092 HAINES AVE, DALLAS, 75208
City Council District
1
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-11T10:27:07.000
Status
Closed
Created Date
2018-03-03T10:27:07.000
Update Date
2018-03-11T07:16:41.000
Closed Date
2018-03-11T07:16:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482135.08629617
Y Coordinate
6962060.53127738
Lat Long Location
1092 HAINES AVE, DALLAS, 75208
Unique Key
1315082555
17-00601076
Service Request Number: 17-00601076 • Address: 200 FOSTER AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00601076
Address
200 FOSTER AVE, DALLAS, TX 75203
City Council District
4
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T11:46:10.000
Status
Closed
Created Date
2017-12-19T11:46:10.000
Update Date
2017-12-19T11:59:04.000
Closed Date
2017-12-19T11:59:04.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2485260.7874207
Y Coordinate
6956721.75018695
Lat Long Location
200 FOSTER AVE, DALLAS, TX 75203
Unique Key
1306602639
17-00601805
Service Request Number: 17-00601805 • Address: 8025 GREAT TRINITY FOREST WAY, DALLAS, 75217 • City Council District: 8
Service Request Number
17-00601805
Address
8025 GREAT TRINITY FOREST WAY, DALLAS, 75217
City Council District
8
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-02-26T16:52:10.000
Status
Closed
Created Date
2017-12-19T16:52:10.000
Update Date
2017-12-19T16:54:38.000
Closed Date
2017-12-19T16:54:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2526726.95616584
Y Coordinate
6946984.62815959
Lat Long Location
8025 GREAT TRINITY FOREST WAY, DALLAS, 75217
Unique Key
1306654710
17-00600920
Service Request Number: 17-00600920 • Address: MARSH LN & PARK LN, DALLAS, TX • City Council District: 6
Service Request Number
17-00600920
Address
MARSH LN & PARK LN, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-27T10:46:00.000
Status
Closed
Created Date
2017-12-19T10:46:00.000
Update Date
2017-12-19T10:47:33.000
Closed Date
2017-12-19T10:47:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473105.78916536
Y Coordinate
7005219.56077861
Lat Long Location
MARSH LN & PARK LN, DALLAS, TX
Unique Key
1306592257
18-00105741
Service Request Number: 18-00105741 • Address: 5440 BONITA AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
18-00105741
Address
5440 BONITA AVE, DALLAS, TX 75206
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T13:25:14.000
Status
Closed
Created Date
2018-03-09T13:25:14.000
Update Date
2018-03-11T07:52:33.000
Closed Date
2018-03-11T07:52:33.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497984.3983006
Y Coordinate
6984933.41293942
Lat Long Location
5440 BONITA AVE, DALLAS, TX 75206
Unique Key
1315929762
17-00552812
Service Request Number: 17-00552812 • Address: EVERGLADE RD & N JIM MILLER RD, DALLAS, TX • City Council District: 7
Service Request Number
17-00552812
Address
EVERGLADE RD & N JIM MILLER RD, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T16:40:29.000
Status
Closed
Created Date
2017-11-11T16:40:29.000
Update Date
2017-11-12T09:15:52.000
Closed Date
2017-11-12T09:15:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521559.29514162
Y Coordinate
6973430.3220413
Lat Long Location
EVERGLADE RD & N JIM MILLER RD, DALLAS, TX
Unique Key
1302682110
18-00160025
Service Request Number: 18-00160025 • Address: 2200 HUGO ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00160025
Address
2200 HUGO ST, DALLAS, TX 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-11T08:30:24.000
Status
Closed
Created Date
2018-04-08T08:30:24.000
Update Date
2018-04-08T09:20:14.000
Closed Date
2018-04-08T09:20:14.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2492693.00109033
Y Coordinate
6977674.75489634
Lat Long Location
2200 HUGO ST, DALLAS, TX 75204
Unique Key
1319919440
17-00583390
Service Request Number: 17-00583390 • Address: 9944 WALNUT ST, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00583390
Address
9944 WALNUT ST, DALLAS, TX 75243
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-26T14:21:18.000
Status
Closed
Created Date
2017-12-05T14:21:18.000
Update Date
2017-12-19T08:26:37.000
Closed Date
2017-12-19T08:26:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2516596.05412551
Y Coordinate
7022518.65104842
Lat Long Location
9944 WALNUT ST, DALLAS, TX 75243
Unique Key
1305224546
17-00600473
Service Request Number: 17-00600473 • Address: 6136 FENWAY ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00600473
Address
6136 FENWAY ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-02T08:37:43.000
Status
Closed
Created Date
2017-12-19T08:37:43.000
Update Date
2017-12-19T09:17:05.000
Closed Date
2017-12-19T09:17:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517088.01870192
Y Coordinate
6952800.34787961
Lat Long Location
6136 FENWAY ST, DALLAS, TX 75217
Unique Key
1306563847
17-00552989
Service Request Number: 17-00552989 • Address: 5400 LEMMON AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00552989
Address
5400 LEMMON AVE, DALLAS, TX 75209
City Council District
2
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T09:33:09.000
Status
Closed
Created Date
2017-11-12T09:33:09.000
Update Date
2017-11-12T19:17:44.000
Closed Date
2017-11-12T19:17:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483605.64973199
Y Coordinate
6987946.39897577
Lat Long Location
5400 LEMMON AVE, DALLAS, TX 75209
Unique Key
1302701963
17-00553040
Service Request Number: 17-00553040 • Address: 2300 HIGHLAND RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00553040
Address
2300 HIGHLAND RD, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T11:12:57.000
Status
Closed
Created Date
2017-11-12T11:12:57.000
Update Date
2017-11-12T11:42:52.000
Closed Date
2017-11-12T11:42:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517257.17883856
Y Coordinate
6979270.71160348
Lat Long Location
2300 HIGHLAND RD, DALLAS, TX 75228
Unique Key
1302706512
17-00600571
Service Request Number: 17-00600571 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00600571
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-21T08:59:32.000
Status
Closed
Created Date
2017-12-19T08:59:32.000
Update Date
2017-12-19T08:59:33.000
Closed Date
2017-12-19T08:59:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73074087
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1306569364
17-00540924
Service Request Number: 17-00540924 • Address: 12178 ABRAMS RD, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00540924
Address
12178 ABRAMS RD, DALLAS, 75243
City Council District
10
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-17T09:25:46.000
Status
Duplicate (closed)
Created Date
2017-11-03T09:25:46.000
Update Date
2017-11-12T06:49:20.000
Closed Date
2017-11-12T06:49:20.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509993.37055931
Y Coordinate
7019977.98295263
Lat Long Location
12178 ABRAMS RD, DALLAS, 75243
Unique Key
1301674467
18-00089514
Service Request Number: 18-00089514 • Address: 1007 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00089514
Address
1007 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-29T22:17:17.000
Status
Closed
Created Date
2018-02-28T22:17:17.000
Update Date
2018-03-10T10:02:14.000
Closed Date
2018-03-10T10:02:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2507886.5910026
Y Coordinate
6978271.28840621
Lat Long Location
1007 S GLASGOW DR, DALLAS, TX 75223
Unique Key
1314728962
17-00600234
Service Request Number: 17-00600234 • Address: 3434 W ILLINOIS AVE, DALLAS, 75211 • City Council District: 3
Service Request Number
17-00600234
Address
3434 W ILLINOIS AVE, DALLAS, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-19T19:49:49.000
Status
Closed
Created Date
2017-12-18T19:49:49.000
Update Date
2017-12-19T07:51:46.000
Closed Date
2017-12-19T07:51:46.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467677.59780884
Y Coordinate
6948828.52265617
Lat Long Location
3434 W ILLINOIS AVE, DALLAS, 75211
Unique Key
1306542695
17-00600811
Service Request Number: 17-00600811 • Address: 6051 PARKDALE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600811
Address
6051 PARKDALE DR, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T10:17:37.000
Closed Date
2017-12-16T00:00:00.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2516555.25343926
Y Coordinate
6968976.54556632
Lat Long Location
6051 PARKDALE DR, DALLAS, 75227
Unique Key
1306585249
17-00541753
Service Request Number: 17-00541753 • Address: 9033 LARCHWOOD DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00541753
Address
9033 LARCHWOOD DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-11T14:26:44.000
Status
Closed
Created Date
2017-11-03T14:26:44.000
Update Date
2017-12-19T11:38:01.000
Closed Date
2017-12-19T11:38:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2519183.38660334
Y Coordinate
7004409.73831956
Lat Long Location
9033 LARCHWOOD DR, DALLAS, TX 75238
Unique Key
1301728647
17-00597667
Service Request Number: 17-00597667 • Address: 1945 LIFE AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00597667
Address
1945 LIFE AVE, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T19:16:53.000
Status
Closed
Created Date
2017-12-15T19:16:53.000
Update Date
2017-12-19T15:47:43.000
Closed Date
2017-12-19T15:47:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2475008.51597558
Y Coordinate
6972994.64952799
Lat Long Location
1945 LIFE AVE, DALLAS, TX 75212
Unique Key
1306336909
17-00450405
Service Request Number: 17-00450405 • Address: 1844 WATKINS AVE, DALLAS, 75204 • City Council District: 14
Service Request Number
17-00450405
Address
1844 WATKINS AVE, DALLAS, 75204
City Council District
14
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-18T13:41:20.000
Status
Closed
Created Date
2017-09-07T13:41:20.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-09-08T06:51:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493358.68729511
Y Coordinate
6976884.28537494
Lat Long Location
1844 WATKINS AVE, DALLAS, 75204
Unique Key
1293859211
17-00514063
Service Request Number: 17-00514063 • Address: 1102 W MOCKINGBIRD LN, DALLAS, 75247 • City Council District: 6
Service Request Number
17-00514063
Address
1102 W MOCKINGBIRD LN, DALLAS, 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T10:18:00.000
Status
Closed
Created Date
2017-10-17T10:18:00.000
Update Date
2017-11-12T01:58:18.000
Closed Date
2017-11-12T01:58:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469043.39028408
Y Coordinate
6984328.45172987
Lat Long Location
1102 W MOCKINGBIRD LN, DALLAS, 75247
Unique Key
1299432146
17-00596485
Service Request Number: 17-00596485 • Address: 3005 KILBURN AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00596485
Address
3005 KILBURN AVE, DALLAS, TX 75216
City Council District
4
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-22T09:08:56.000
Status
Closed
Created Date
2017-12-15T09:08:56.000
Update Date
2017-12-19T13:54:03.000
Closed Date
2017-12-19T13:54:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500103.62924817
Y Coordinate
6943179.83613887
Lat Long Location
3005 KILBURN AVE, DALLAS, TX 75216
Unique Key
1306254834
17-00601085
Service Request Number: 17-00601085 • Address: 400 S EWING AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00601085
Address
400 S EWING AVE, DALLAS, TX 75203
City Council District
4
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T11:51:53.000
Status
Closed
Created Date
2017-12-19T11:51:53.000
Update Date
2017-12-19T13:33:03.000
Closed Date
2017-12-19T13:33:03.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2487258.95860525
Y Coordinate
6957823.85471364
Lat Long Location
400 S EWING AVE, DALLAS, TX 75203
Unique Key
1306603316
17-00601262
Service Request Number: 17-00601262 • Address: LINFIELD RD & E ILLINOIS AVE, DALLAS, • City Council District: 4
Service Request Number
17-00601262
Address
LINFIELD RD & E ILLINOIS AVE, DALLAS,
City Council District
4
Department
Street Services
Service Request Type
High Water Alarms Flooded Roadway Warning System - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-21T13:09:47.000
Status
Closed
Created Date
2017-12-19T13:09:47.000
Update Date
2017-12-19T18:50:38.000
Closed Date
2017-12-19T18:50:38.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503954.27921702
Y Coordinate
6946950.36223179
Lat Long Location
LINFIELD RD & E ILLINOIS AVE, DALLAS,
Unique Key
1306614325
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