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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00302660
Service Request Number: 17-00302660 • Address: 13642 PEYTON DR, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00302660
Address
13642 PEYTON DR, DALLAS, TX 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-14T11:33:10.000
Status
Closed
Created Date
2017-06-23T11:33:10.000
Update Date
2018-03-10T15:55:20.000
Closed Date
2018-03-10T15:55:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496173.01427865
Y Coordinate
7026897.90424574
Lat Long Location
13642 PEYTON DR, DALLAS, TX 75240
Unique Key
1279523352
18-00212241
Service Request Number: 18-00212241 • Address: 5143 BREAKWOOD DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00212241
Address
5143 BREAKWOOD DR, DALLAS, 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-07T10:58:46.000
Status
Closed
Created Date
2018-05-06T10:58:46.000
Update Date
2018-05-06T13:00:55.000
Closed Date
2018-05-06T13:00:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2519007.01184
Y Coordinate
6974349.04064123
Lat Long Location
5143 BREAKWOOD DR, DALLAS, 75227
Unique Key
1325513697
18-00104215
Service Request Number: 18-00104215 • Address: 13208 WOODBEND LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00104215
Address
13208 WOODBEND LN, DALLAS, TX 75243
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-10T18:39:11.000
Status
Closed
Created Date
2018-03-08T18:39:11.000
Update Date
2018-03-10T16:46:17.000
Closed Date
2018-03-10T16:46:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511258.44518412
Y Coordinate
7021884.64872897
Lat Long Location
13208 WOODBEND LN, DALLAS, TX 75243
Unique Key
1315823164
18-00211084
Service Request Number: 18-00211084 • Address: 1022 WINTERS ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00211084
Address
1022 WINTERS ST, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-09T17:31:45.000
Status
Closed
Created Date
2018-05-04T17:31:45.000
Update Date
2018-05-06T15:25:50.000
Closed Date
2018-05-06T15:25:50.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2488706.31938848
Y Coordinate
6953845.83974657
Lat Long Location
1022 WINTERS ST, DALLAS, TX 75216
Unique Key
1325326379
17-00536878
Service Request Number: 17-00536878 • Address: 4036 SHADY HOLLOW LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00536878
Address
4036 SHADY HOLLOW LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-14T21:37:43.000
Status
Closed
Created Date
2017-10-31T21:37:43.000
Update Date
2017-12-19T11:06:49.000
Closed Date
2017-12-19T11:06:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2465149.10119171
Y Coordinate
6939942.72748032
Lat Long Location
4036 SHADY HOLLOW LN, DALLAS, TX 75233
Unique Key
1301352932
18-00160083
Service Request Number: 18-00160083 • Address: 1509 MAIN ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00160083
Address
1509 MAIN ST, DALLAS, TX 75201
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-09T10:03:39.000
Status
Closed
Created Date
2018-04-08T10:03:39.000
Update Date
2018-04-08T11:47:09.000
Closed Date
2018-04-08T11:47:09.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491106.10158882
Y Coordinate
6971178.96187904
Lat Long Location
1509 MAIN ST, DALLAS, TX 75201
Unique Key
1319925050
17-00596417
Service Request Number: 17-00596417 • Address: 1449 MACY LN, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00596417
Address
1449 MACY LN, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-22T08:48:20.000
Status
Closed
Created Date
2017-12-15T08:48:20.000
Update Date
2017-12-19T08:52:01.000
Closed Date
2017-12-19T08:52:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2556060.49135653
Y Coordinate
6934479.94182578
Lat Long Location
1449 MACY LN, DALLAS, TX 75253
Unique Key
1306250680
18-00160202
Service Request Number: 18-00160202 • Address: 3400 GARRISON ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00160202
Address
3400 GARRISON ST, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-11T13:02:54.000
Status
Closed
Created Date
2018-04-08T13:02:54.000
Update Date
2018-04-08T16:33:08.000
Closed Date
2018-04-08T16:33:08.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493887.42398853
Y Coordinate
6945627.32524166
Lat Long Location
3400 GARRISON ST, DALLAS, TX 75216
Unique Key
1319934087
17-00553464
Service Request Number: 17-00553464 • Address: 700 MUNGER AVE, DALLAS, TX 75202 • City Council District: 14
Service Request Number
17-00553464
Address
700 MUNGER AVE, DALLAS, TX 75202
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T21:56:26.000
Status
Closed
Created Date
2017-11-12T21:56:26.000
Update Date
2017-11-12T22:34:57.000
Closed Date
2017-11-12T22:34:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488714.45982396
Y Coordinate
6971961.68618163
Lat Long Location
700 MUNGER AVE, DALLAS, TX 75202
Unique Key
1302742392
17-00553244
Service Request Number: 17-00553244 • Address: 6806 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553244
Address
6806 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:27:16.000
Status
Closed
Created Date
2017-11-12T15:27:16.000
Update Date
2017-11-12T16:11:29.000
Closed Date
2017-11-12T16:11:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520724.72689631
Y Coordinate
6953469.67566994
Lat Long Location
6806 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1302722183
18-00160130
Service Request Number: 18-00160130 • Address: 2606 SHELBY AVE, DALLAS, TX 75219 • City Council District: 2
Service Request Number
18-00160130
Address
2606 SHELBY AVE, DALLAS, TX 75219
City Council District
2
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-23T11:17:06.000
Status
Open
Created Date
2018-04-08T11:17:06.000
Update Date
2018-04-08T11:17:06.000
Closed Date
2018-04-08T11:17:06.000
Priority
Standard
Method Received Description
Web
X Coordinate
2486478.14430594
Y Coordinate
6980287.03880812
Lat Long Location
2606 SHELBY AVE, DALLAS, TX 75219
Unique Key
1319929008
17-00552947
Service Request Number: 17-00552947 • Address: 13770 SPRUCEWOOD DR, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00552947
Address
13770 SPRUCEWOOD DR, DALLAS, TX 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T08:32:39.000
Status
Closed
Created Date
2017-11-12T08:32:39.000
Update Date
2017-11-12T09:49:17.000
Closed Date
2017-11-12T09:49:17.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497087.30076215
Y Coordinate
7028037.38785842
Lat Long Location
13770 SPRUCEWOOD DR, DALLAS, TX 75240
Unique Key
1302698488
17-00553031
Service Request Number: 17-00553031 • Address: 700 W RED BIRD LN, DALLAS, 75232 • City Council District: 3
Service Request Number
17-00553031
Address
700 W RED BIRD LN, DALLAS, 75232
City Council District
3
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-15T11:03:36.000
Status
Closed
Created Date
2017-11-12T11:03:36.000
Update Date
2017-11-12T15:30:29.000
Closed Date
2017-11-12T15:30:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481198.69507431
Y Coordinate
6932143.43834087
Lat Long Location
700 W RED BIRD LN, DALLAS, 75232
Unique Key
1302705868
17-00600062
Service Request Number: 17-00600062 • Address: 6207 RAVENDALE LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00600062
Address
6207 RAVENDALE LN, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-18T16:11:51.000
Status
Closed
Created Date
2017-12-18T16:11:51.000
Update Date
2017-12-19T12:11:12.000
Closed Date
2017-12-19T12:11:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503497.70503319
Y Coordinate
6992383.45054329
Lat Long Location
6207 RAVENDALE LN, DALLAS, TX 75214
Unique Key
1306528322
17-00553229
Service Request Number: 17-00553229 • Address: 9750 FOREST LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00553229
Address
9750 FOREST LN, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T15:08:17.000
Status
Closed
Created Date
2017-11-12T15:08:17.000
Update Date
2017-11-12T17:16:49.000
Closed Date
2017-11-12T17:16:49.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514411.73629553
Y Coordinate
7018410.62707188
Lat Long Location
9750 FOREST LN, DALLAS, TX 75243
Unique Key
1302721123
18-00107840
Service Request Number: 18-00107840 • Address: PRESTON RD & W NORTHWEST HWY, DALLAS, TX • City Council District: 13
Service Request Number
18-00107840
Address
PRESTON RD & W NORTHWEST HWY, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T13:33:31.000
Status
Closed
Created Date
2018-03-11T13:33:31.000
Update Date
2018-03-11T13:43:16.000
Closed Date
2018-03-11T13:43:16.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489187.52739656
Y Coordinate
7002059.81713615
Lat Long Location
PRESTON RD & W NORTHWEST HWY, DALLAS, TX
Unique Key
1316096135
17-00552951
Service Request Number: 17-00552951 • Address: 1919 MORRELL AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00552951
Address
1919 MORRELL AVE, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T08:41:13.000
Status
Closed
Created Date
2017-11-12T08:41:13.000
Update Date
2017-11-12T09:17:40.000
Closed Date
2017-11-12T09:17:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492824.56394288
Y Coordinate
6956554.82541397
Lat Long Location
1919 MORRELL AVE, DALLAS, TX 75203
Unique Key
1302699016
17-00553349
Service Request Number: 17-00553349 • Address: 3413 RUTZ ST, DALLAS, 75212 • City Council District: 6
Service Request Number
17-00553349
Address
3413 RUTZ ST, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T17:21:51.000
Status
Closed
Created Date
2017-11-12T17:21:51.000
Update Date
2017-11-12T19:27:38.000
Closed Date
2017-11-12T19:27:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2477090.22872498
Y Coordinate
6971983.6523061
Lat Long Location
3413 RUTZ ST, DALLAS, 75212
Unique Key
1302730336
17-00601899
Service Request Number: 17-00601899 • Address: 8700 SOUTHWESTERN BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00601899
Address
8700 SOUTHWESTERN BLVD, DALLAS, TX 75206
City Council District
14
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T18:16:28.000
Status
Closed
Created Date
2017-12-19T18:16:28.000
Update Date
2017-12-19T18:53:09.000
Closed Date
2017-12-19T18:53:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2503199.38537924
Y Coordinate
6999609.62743165
Lat Long Location
8700 SOUTHWESTERN BLVD, DALLAS, TX 75206
Unique Key
1306660577
17-00600127
Service Request Number: 17-00600127 • Address: 2305 TOLOSA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00600127
Address
2305 TOLOSA DR, DALLAS, TX 75228
City Council District
9
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T16:48:13.000
Status
Closed
Created Date
2017-12-18T16:48:13.000
Update Date
2017-12-19T14:35:04.000
Closed Date
2017-12-19T14:35:04.000
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2529580.8141059
Y Coordinate
6997644.19586014
Lat Long Location
2305 TOLOSA DR, DALLAS, TX 75228
Unique Key
1306535188
17-00553281
Service Request Number: 17-00553281 • Address: 1014 ANNABELLE LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553281
Address
1014 ANNABELLE LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:54:18.000
Status
Closed
Created Date
2017-11-12T15:54:18.000
Update Date
2017-11-12T16:26:45.000
Closed Date
2017-11-12T16:26:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521605.66321548
Y Coordinate
6952821.53340347
Lat Long Location
1014 ANNABELLE LN, DALLAS, TX 75217
Unique Key
1302724299
17-00553297
Service Request Number: 17-00553297 • Address: 6942 ROSALINDA LN, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00553297
Address
6942 ROSALINDA LN, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T16:02:20.000
Status
Closed
Created Date
2017-11-12T16:02:20.000
Update Date
2017-11-12T16:31:37.000
Closed Date
2017-11-12T16:31:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521090.67273563
Y Coordinate
6953231.96220886
Lat Long Location
6942 ROSALINDA LN, DALLAS, 75217
Unique Key
1302725183
18-00159794
Service Request Number: 18-00159794 • Address: 1513 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00159794
Address
1513 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-10T15:32:30.000
Status
Closed
Created Date
2018-04-07T15:32:30.000
Update Date
2018-04-08T07:09:56.000
Closed Date
2018-04-08T07:10:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535377.44189704
Y Coordinate
6937340.47414748
Lat Long Location
1513 S ST AUGUSTINE DR, DALLAS, TX 75217
Unique Key
1319884108
17-00600448
Service Request Number: 17-00600448 • Address: 926 SUNBRIAR AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00600448
Address
926 SUNBRIAR AVE, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-02T08:25:05.000
Status
Closed
Created Date
2017-12-19T08:25:05.000
Update Date
2017-12-19T09:11:58.000
Closed Date
2017-12-19T09:11:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517718.94942637
Y Coordinate
6952882.86197494
Lat Long Location
926 SUNBRIAR AVE, DALLAS, TX 75217
Unique Key
1306562086
18-00107209
Service Request Number: 18-00107209 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107209
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:29:24.000
Status
Closed
Created Date
2018-03-10T13:29:24.000
Update Date
2018-03-10T13:30:04.000
Closed Date
2018-03-10T13:30:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316039583
17-00529287
Service Request Number: 17-00529287 • Address: 12122 ABRAMS RD, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00529287
Address
12122 ABRAMS RD, DALLAS, 75243
City Council District
10
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-09T13:47:51.000
Status
Closed
Created Date
2017-10-26T13:47:51.000
Update Date
2017-11-12T06:49:20.000
Closed Date
2017-11-12T06:49:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509996.50516951
Y Coordinate
7019719.28875787
Lat Long Location
12122 ABRAMS RD, DALLAS, 75243
Unique Key
1300729120
18-00107188
Service Request Number: 18-00107188 • Address: 8015 DORAN CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00107188
Address
8015 DORAN CIR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T13:12:09.000
Status
Closed
Created Date
2018-03-10T13:12:09.000
Update Date
2018-03-10T20:02:34.000
Closed Date
2018-03-10T20:02:34.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2513389.72668475
Y Coordinate
7000347.27622944
Lat Long Location
8015 DORAN CIR, DALLAS, TX 75238
Unique Key
1316038155
17-00600241
Service Request Number: 17-00600241 • Address: 10515 CASTLEGATE DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00600241
Address
10515 CASTLEGATE DR, DALLAS, TX 75229
City Council District
13
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T19:58:41.000
Status
Closed
Created Date
2017-12-18T19:58:41.000
Update Date
2017-12-19T08:46:33.000
Closed Date
2017-12-19T08:46:33.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2471531.96236952
Y Coordinate
7010806.9915994
Lat Long Location
10515 CASTLEGATE DR, DALLAS, TX 75229
Unique Key
1306543199
17-00553458
Service Request Number: 17-00553458 • Address: 4700 LINDSLEY AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
17-00553458
Address
4700 LINDSLEY AVE, DALLAS, 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T21:52:24.000
Status
Closed
Created Date
2017-11-12T21:52:24.000
Update Date
2017-11-12T22:19:01.000
Closed Date
2017-11-12T22:19:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503139.20433169
Y Coordinate
6974294.76428409
Lat Long Location
4700 LINDSLEY AVE, DALLAS, 75223
Unique Key
1302741826
18-00159030
Service Request Number: 18-00159030 • Address: 10580 WELCH RD, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00159030
Address
10580 WELCH RD, DALLAS, TX 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-18T16:38:26.000
Status
Closed
Created Date
2018-04-06T16:38:26.000
Update Date
2018-04-08T09:10:20.000
Closed Date
2018-04-08T09:10:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2481201.12767817
Y Coordinate
7011033.09193511
Lat Long Location
10580 WELCH RD, DALLAS, TX 75229
Unique Key
1319820382
17-00553146
Service Request Number: 17-00553146 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00553146
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T14:16:57.000
Status
Closed
Created Date
2017-11-12T14:16:57.000
Update Date
2017-11-12T14:17:51.000
Closed Date
2017-11-12T14:17:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302716095
17-00553133
Service Request Number: 17-00553133 • Address: 3431 POINSETTIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00553133
Address
3431 POINSETTIA DR, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T14:03:44.000
Status
Closed
Created Date
2017-11-12T14:03:44.000
Update Date
2017-11-12T14:46:02.000
Closed Date
2017-11-12T14:46:02.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467765.23255215
Y Coordinate
6950469.7411257
Lat Long Location
3431 POINSETTIA DR, DALLAS, TX 75211
Unique Key
1302715196
17-00552997
Service Request Number: 17-00552997 • Address: 14770 LASATER RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00552997
Address
14770 LASATER RD, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T09:40:35.000
Status
Closed
Created Date
2017-11-12T09:40:35.000
Update Date
2017-11-12T10:09:18.000
Closed Date
2017-11-12T10:09:18.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2564476.37466585
Y Coordinate
6940370.02240308
Lat Long Location
14770 LASATER RD, DALLAS, TX 75253
Unique Key
1302702534
17-00536806
Service Request Number: 17-00536806 • Address: 611 N TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00536806
Address
611 N TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-08T20:05:41.000
Status
Closed
Created Date
2017-10-31T20:05:41.000
Update Date
2017-12-19T10:44:56.000
Closed Date
2017-12-19T10:44:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2479543.39027748
Y Coordinate
6959764.66337709
Lat Long Location
611 N TYLER ST, DALLAS, TX 75208
Unique Key
1301347428
17-00594458
Service Request Number: 17-00594458 • Address: 8080 LEIGH ANN DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00594458
Address
8080 LEIGH ANN DR, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-12T16:18:24.000
Status
Closed
Created Date
2017-12-13T16:18:24.000
Update Date
2017-12-19T13:09:54.000
Closed Date
2017-12-19T13:09:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482684.67248756
Y Coordinate
6923478.54521178
Lat Long Location
8080 LEIGH ANN DR, DALLAS, TX 75232
Unique Key
1306104667
17-00592399
Service Request Number: 17-00592399 • Address: 11200 FERNDALE RD, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00592399
Address
11200 FERNDALE RD, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-27T14:22:28.000
Status
Closed
Created Date
2017-12-12T14:22:28.000
Update Date
2017-12-19T09:54:07.000
Closed Date
2017-12-19T09:54:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2514652.4009205
Y Coordinate
7012263.69870411
Lat Long Location
11200 FERNDALE RD, DALLAS, TX 75238
Unique Key
1305943862
18-00107197
Service Request Number: 18-00107197 • Address: 2123 IDAHO AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00107197
Address
2123 IDAHO AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T13:18:56.000
Status
Closed
Created Date
2018-03-10T13:18:56.000
Update Date
2018-03-10T20:42:49.000
Closed Date
2018-03-10T20:42:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487552.19895723
Y Coordinate
6949806.17533203
Lat Long Location
2123 IDAHO AVE, DALLAS, 75216
Unique Key
1316038765
16-00526633
Service Request Number: 16-00526633 • Address: 2626 BURGER AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
16-00526633
Address
2626 BURGER AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-11-29T07:00:53.000
Status
Lien Hold
Created Date
2016-10-14T07:00:53.000
Update Date
2017-10-28T01:00:03.000
Closed Date
2017-10-28T01:00:03.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501729.01144771
Y Coordinate
6965036.51831112
Lat Long Location
2626 BURGER AVE, DALLAS, TX 75215
Unique Key
1231692805
17-00552831
Service Request Number: 17-00552831 • Address: 10333 BROCKBANK DR, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00552831
Address
10333 BROCKBANK DR, DALLAS, TX 75229
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T17:16:09.000
Status
Closed
Created Date
2017-11-11T17:16:09.000
Update Date
2017-11-12T11:17:34.000
Closed Date
2017-11-12T11:17:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466626.42320035
Y Coordinate
7009642.70480782
Lat Long Location
10333 BROCKBANK DR, DALLAS, TX 75229
Unique Key
1302683622
18-00105770
Service Request Number: 18-00105770 • Address: 917 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00105770
Address
917 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T13:38:08.000
Status
Closed
Created Date
2018-03-09T13:38:08.000
Update Date
2018-03-11T07:52:26.000
Closed Date
2018-03-11T07:52:25.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488005.13932037
Y Coordinate
6954780.43729045
Lat Long Location
917 E WACO AVE, DALLAS, TX 75216
Unique Key
1315931700
17-00553174
Service Request Number: 17-00553174 • Address: 6924 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553174
Address
6924 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:35:07.000
Status
Closed
Created Date
2017-11-12T14:35:07.000
Update Date
2017-11-12T15:01:08.000
Closed Date
2017-11-12T15:01:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521096.79532541
Y Coordinate
6952822.35760332
Lat Long Location
6924 BARRETT DR, DALLAS, TX 75217
Unique Key
1302717703
17-00551356
Service Request Number: 17-00551356 • Address: 2432 NICHOLSON DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00551356
Address
2432 NICHOLSON DR, DALLAS, TX 75224
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T11:06:53.000
Status
Closed
Created Date
2017-11-10T11:06:53.000
Update Date
2017-11-12T17:35:50.000
Closed Date
2017-11-12T15:55:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480780.2981707
Y Coordinate
6948424.02723503
Lat Long Location
2432 NICHOLSON DR, DALLAS, TX 75224
Unique Key
1302536950
17-00599409
Service Request Number: 17-00599409 • Address: 6617 WOFFORD DR, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00599409
Address
6617 WOFFORD DR, DALLAS, 75227
City Council District
5
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T10:59:09.000
Status
Closed
Created Date
2017-12-18T10:59:09.000
Update Date
2017-12-19T11:46:22.000
Closed Date
2017-12-18T11:02:45.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2519799.52212643
Y Coordinate
6967524.12985129
Lat Long Location
6617 WOFFORD DR, DALLAS, 75227
Unique Key
1306479862
16-00549477
Service Request Number: 16-00549477 • Address: 2844 OAKDALE ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
16-00549477
Address
2844 OAKDALE ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-12-12T15:45:09.000
Status
Lien Hold
Created Date
2016-10-27T15:45:09.000
Update Date
2017-10-28T01:00:03.000
Closed Date
2017-10-28T01:00:03.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506823.83085691
Y Coordinate
6961602.86220107
Lat Long Location
2844 OAKDALE ST, DALLAS, TX 75215
Unique Key
1233268876
17-00553273
Service Request Number: 17-00553273 • Address: 6943 ROSALINDA LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553273
Address
6943 ROSALINDA LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:50:25.000
Status
Closed
Created Date
2017-11-12T15:50:25.000
Update Date
2017-11-12T16:26:40.000
Closed Date
2017-11-12T16:26:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521110.91974508
Y Coordinate
6953266.45857244
Lat Long Location
6943 ROSALINDA LN, DALLAS, TX 75217
Unique Key
1302723921
17-00600094
Service Request Number: 17-00600094 • Address: 7141 KENDALLWOOD DR, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00600094
Address
7141 KENDALLWOOD DR, DALLAS, TX 75240
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T16:26:08.000
Status
Closed
Created Date
2017-12-18T16:26:08.000
Update Date
2017-12-19T14:15:56.000
Closed Date
2017-12-19T14:15:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2495580.32906914
Y Coordinate
7025889.21915053
Lat Long Location
7141 KENDALLWOOD DR, DALLAS, TX 75240
Unique Key
1306531737
18-00160054
Service Request Number: 18-00160054 • Address: 4823 ZEALAND ST, DALLAS, TX 75216 • City Council District: 7
Service Request Number
18-00160054
Address
4823 ZEALAND ST, DALLAS, TX 75216
City Council District
7
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-11T09:22:59.000
Status
Closed
Created Date
2018-04-08T09:22:59.000
Update Date
2018-04-08T09:50:51.000
Closed Date
2018-04-08T09:50:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508977.64759392
Y Coordinate
6947729.32899741
Lat Long Location
4823 ZEALAND ST, DALLAS, TX 75216
Unique Key
1319922440
17-00553287
Service Request Number: 17-00553287 • Address: 1013 ANNABELLE LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553287
Address
1013 ANNABELLE LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:57:25.000
Status
Closed
Created Date
2017-11-12T15:57:25.000
Update Date
2017-11-12T16:31:33.000
Closed Date
2017-11-12T16:31:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521565.85845331
Y Coordinate
6952806.59306244
Lat Long Location
1013 ANNABELLE LN, DALLAS, TX 75217
Unique Key
1302724561
17-00553186
Service Request Number: 17-00553186 • Address: 6929 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553186
Address
6929 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:39:40.000
Status
Closed
Created Date
2017-11-12T14:39:40.000
Update Date
2017-11-12T15:06:16.000
Closed Date
2017-11-12T15:06:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521158.5310399
Y Coordinate
6952831.9513988
Lat Long Location
6929 BARRETT DR, DALLAS, TX 75217
Unique Key
1302718324
17-00553303
Service Request Number: 17-00553303 • Address: 6914 ROSALINDA LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553303
Address
6914 ROSALINDA LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T16:06:33.000
Status
Closed
Created Date
2017-11-12T16:06:33.000
Update Date
2017-11-12T16:36:36.000
Closed Date
2017-11-12T16:36:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520963.19799096
Y Coordinate
6953377.29335391
Lat Long Location
6914 ROSALINDA LN, DALLAS, TX 75217
Unique Key
1302726081
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