311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
17-00600500
Service Request Number: 17-00600500 • Address: 5219 2ND AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00600500
Address
5219 2ND AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-19T08:45:59.000
Status
Closed
Created Date
2017-12-19T08:45:59.000
Update Date
2017-12-19T08:50:50.000
Closed Date
2017-12-19T08:50:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2509045.87350244
Y Coordinate
6963336.40314939
Lat Long Location
5219 2ND AVE, DALLAS, TX 75215
Unique Key
1306565703
17-00553290
Service Request Number: 17-00553290 • Address: 1021 ANNABELLE LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553290
Address
1021 ANNABELLE LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:58:31.000
Status
Closed
Created Date
2017-11-12T15:58:31.000
Update Date
2017-11-12T16:31:34.000
Closed Date
2017-11-12T16:31:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521564.41437656
Y Coordinate
6952914.62928627
Lat Long Location
1021 ANNABELLE LN, DALLAS, TX 75217
Unique Key
1302724773
17-00552930
Service Request Number: 17-00552930 • Address: 9200 JULIUS SCHEPPS FWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00552930
Address
9200 JULIUS SCHEPPS FWY, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T06:11:46.000
Status
Closed
Created Date
2017-11-12T06:11:46.000
Update Date
2017-11-12T07:03:53.000
Closed Date
2017-11-12T07:03:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507889.13239232
Y Coordinate
6936709.06987824
Lat Long Location
9200 JULIUS SCHEPPS FWY, DALLAS, TX 75241
Unique Key
1302695287
17-00580613
Service Request Number: 17-00580613 • Address: 9415 BRUTON RD, DALLAS, TX 75217 • City Council District: 7
Service Request Number
17-00580613
Address
9415 BRUTON RD, DALLAS, TX 75217
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-25T10:07:29.000
Status
Closed
Created Date
2017-12-04T10:07:29.000
Update Date
2017-12-19T13:15:45.000
Closed Date
2017-12-19T13:15:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2534133.88952938
Y Coordinate
6960320.5274321
Lat Long Location
9415 BRUTON RD, DALLAS, TX 75217
Unique Key
1305024758
17-00553230
Service Request Number: 17-00553230 • Address: 4909 ROLLING MEADOWS DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00553230
Address
4909 ROLLING MEADOWS DR, DALLAS, TX 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T15:09:13.000
Status
Closed
Created Date
2017-11-12T15:09:13.000
Update Date
2017-11-12T16:31:38.000
Closed Date
2017-11-12T16:31:38.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2459532.91759912
Y Coordinate
6947978.07797605
Lat Long Location
4909 ROLLING MEADOWS DR, DALLAS, TX 75211
Unique Key
1302721184
17-00552756
Service Request Number: 17-00552756 • Address: 5555 S BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00552756
Address
5555 S BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T15:10:29.000
Status
Closed
Created Date
2017-11-11T15:10:29.000
Update Date
2017-11-12T08:33:45.000
Closed Date
2017-11-12T08:33:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526152.63449195
Y Coordinate
6976321.53612762
Lat Long Location
5555 S BUCKNER BLVD, DALLAS, TX 75228
Unique Key
1302677721
17-00395416
Service Request Number: 17-00395416 • Address: 5000 CEDAR SPRINGS RD, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00395416
Address
5000 CEDAR SPRINGS RD, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-11T17:25:57.000
Status
Closed
Created Date
2017-08-08T17:25:57.000
Update Date
2017-12-19T16:24:01.000
Closed Date
2017-12-19T16:24:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483822.86001664
Y Coordinate
6985644.63693887
Lat Long Location
5000 CEDAR SPRINGS RD, DALLAS, TX 75235
Unique Key
1289042769
17-00553217
Service Request Number: 17-00553217 • Address: 4212 TEXAS COLLEGE DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00553217
Address
4212 TEXAS COLLEGE DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T14:55:46.000
Status
Closed
Created Date
2017-11-12T14:55:46.000
Update Date
2017-11-12T16:56:42.000
Closed Date
2017-11-12T16:56:42.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507543.80791292
Y Coordinate
6931637.53331519
Lat Long Location
4212 TEXAS COLLEGE DR, DALLAS, TX 75241
Unique Key
1302720178
18-00106431
Service Request Number: 18-00106431 • Address: 2755 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00106431
Address
2755 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T16:13:54.000
Status
Closed
Created Date
2018-03-09T16:13:54.000
Update Date
2018-03-10T08:08:47.000
Closed Date
2018-03-10T08:08:47.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499010.16654245
Y Coordinate
6939430.42380532
Lat Long Location
2755 E LEDBETTER DR, DALLAS, TX 75216
Unique Key
1315972677
17-00529706
Service Request Number: 17-00529706 • Address: 1940 LEROY RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00529706
Address
1940 LEROY RD, DALLAS, TX 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-09T16:04:05.000
Status
Closed
Created Date
2017-10-26T16:04:05.000
Update Date
2017-10-27T14:00:27.000
Closed Date
2017-10-27T14:00:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2539230.18072921
Y Coordinate
6959364.27762708
Lat Long Location
1940 LEROY RD, DALLAS, TX 75217
Unique Key
1300760685
17-00601274
Service Request Number: 17-00601274 • Address: 5805 BONNIE VIEW RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00601274
Address
5805 BONNIE VIEW RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-19T13:16:28.000
Status
Closed
Created Date
2017-12-19T13:16:28.000
Update Date
2017-12-19T13:37:47.000
Closed Date
2017-12-19T13:37:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2502355.01477827
Y Coordinate
6934187.32454301
Lat Long Location
5805 BONNIE VIEW RD, DALLAS, TX 75241
Unique Key
1306615081
17-00480808
Service Request Number: 17-00480808 • Address: 5621 SPRING VALLEY RD, DALLAS, TX 75254 • City Council District: 11
Service Request Number
17-00480808
Address
5621 SPRING VALLEY RD, DALLAS, TX 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Apartment - Utility cut off (multifamily only) - CCS
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-10-09T15:32:24.000
Status
Closed
Created Date
2017-09-25T15:32:24.000
Update Date
2017-12-19T10:05:44.000
Closed Date
2017-12-19T10:05:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2486806.8934007
Y Coordinate
7028785.29761298
Lat Long Location
5621 SPRING VALLEY RD, DALLAS, TX 75254
Unique Key
1296391798
18-00107401
Service Request Number: 18-00107401 • Address: 815 OSLO LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00107401
Address
815 OSLO LN, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T18:17:25.000
Status
Closed
Created Date
2018-03-10T18:17:25.000
Update Date
2018-03-11T15:24:37.000
Closed Date
2018-03-11T15:24:37.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2533370.05870998
Y Coordinate
6942311.17623571
Lat Long Location
815 OSLO LN, DALLAS, TX 75217
Unique Key
1316055577
17-00529800
Service Request Number: 17-00529800 • Address: 12670 E NORTHWEST HWY, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00529800
Address
12670 E NORTHWEST HWY, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T16:36:34.000
Status
Closed
Created Date
2017-10-26T16:36:34.000
Update Date
2017-10-27T07:54:12.000
Closed Date
2017-10-27T07:54:11.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532375.95986538
Y Coordinate
7002183.18068661
Lat Long Location
12670 E NORTHWEST HWY, DALLAS, TX 75228
Unique Key
1300771684
17-00553171
Service Request Number: 17-00553171 • Address: 6912 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553171
Address
6912 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:33:42.000
Status
Closed
Created Date
2017-11-12T14:33:42.000
Update Date
2017-11-12T15:01:06.000
Closed Date
2017-11-12T15:01:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520973.34494088
Y Coordinate
6952896.46190299
Lat Long Location
6912 BARRETT DR, DALLAS, TX 75217
Unique Key
1302717567
18-00159444
Service Request Number: 18-00159444 • Address: 5211 ALCOTT ST, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00159444
Address
5211 ALCOTT ST, DALLAS, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-21T08:56:32.000
Status
Closed
Created Date
2018-04-07T08:56:32.000
Update Date
2018-04-08T09:00:07.000
Closed Date
2018-04-08T09:00:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2495605.26276555
Y Coordinate
6984930.91444908
Lat Long Location
5211 ALCOTT ST, DALLAS, 75206
Unique Key
1319855425
17-00553090
Service Request Number: 17-00553090 • Address: 2539 BAHAMA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00553090
Address
2539 BAHAMA DR, DALLAS, 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T12:45:26.000
Status
Closed
Created Date
2017-11-12T12:45:26.000
Update Date
2017-11-12T22:20:38.000
Closed Date
2017-11-12T22:20:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2472006.77673724
Y Coordinate
6961705.42223905
Lat Long Location
2539 BAHAMA DR, DALLAS, 75211
Unique Key
1302711095
17-00528745
Service Request Number: 17-00528745 • Address: 2220 ROANOKE AVE, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00528745
Address
2220 ROANOKE AVE, DALLAS, 75235
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T10:51:45.000
Status
Closed
Created Date
2017-10-26T10:51:45.000
Update Date
2017-10-27T14:39:53.000
Closed Date
2017-10-27T14:39:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2472431.82678131
Y Coordinate
6990799.31740733
Lat Long Location
2220 ROANOKE AVE, DALLAS, 75235
Unique Key
1300685796
17-00553144
Service Request Number: 17-00553144 • Address: 1315 AMOS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00553144
Address
1315 AMOS ST, DALLAS, TX 75212
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T14:15:22.000
Status
Closed
Created Date
2017-11-12T14:15:22.000
Update Date
2017-11-12T16:57:52.000
Closed Date
2017-11-12T16:57:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478014.69684026
Y Coordinate
6968655.90462445
Lat Long Location
1315 AMOS ST, DALLAS, TX 75212
Unique Key
1302715993
17-00553465
Service Request Number: 17-00553465 • Address: 4800 LINDSLEY AVE, DALLAS, TX 75223 • City Council District: 14
Service Request Number
17-00553465
Address
4800 LINDSLEY AVE, DALLAS, TX 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T21:56:41.000
Status
Closed
Created Date
2017-11-12T21:56:41.000
Update Date
2017-11-12T22:29:31.000
Closed Date
2017-11-12T22:29:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503339.59727975
Y Coordinate
6974497.35460126
Lat Long Location
4800 LINDSLEY AVE, DALLAS, TX 75223
Unique Key
1302742470
18-00160187
Service Request Number: 18-00160187 • Address: 10200 DENTON DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00160187
Address
10200 DENTON DR, DALLAS, TX 75220
City Council District
6
Department
Street Services
Service Request Type
Barricades - Reset/Replace - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-09T12:44:51.000
Status
Closed
Created Date
2018-04-08T12:44:51.000
Update Date
2018-04-08T13:37:04.000
Closed Date
2018-04-08T13:37:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466351.87582149
Y Coordinate
7000238.0466345
Lat Long Location
10200 DENTON DR, DALLAS, TX 75220
Unique Key
1319933168
18-00106959
Service Request Number: 18-00106959 • Address: 1421 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 2
Service Request Number
18-00106959
Address
1421 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T10:01:55.000
Status
Closed
Created Date
2018-03-10T10:01:55.000
Update Date
2018-03-10T13:39:28.000
Closed Date
2018-03-10T13:39:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471127.34634963
Y Coordinate
6986016.67105743
Lat Long Location
1421 W MOCKINGBIRD LN, DALLAS, TX 75247
Unique Key
1316021836
17-00600181
Service Request Number: 17-00600181 • Address: 4716 TREMONT ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
17-00600181
Address
4716 TREMONT ST, DALLAS, TX 75246
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-19T17:46:23.000
Status
Closed
Created Date
2017-12-18T17:46:23.000
Update Date
2017-12-19T07:51:53.000
Closed Date
2017-12-19T07:51:53.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2500477.18626759
Y Coordinate
6976984.87778877
Lat Long Location
4716 TREMONT ST, DALLAS, TX 75246
Unique Key
1306538776
18-00106860
Service Request Number: 18-00106860 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00106860
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:31:15.000
Status
Closed
Created Date
2018-03-10T08:31:15.000
Update Date
2018-03-10T08:31:51.000
Closed Date
2018-03-10T08:31:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316014232
17-00553258
Service Request Number: 17-00553258 • Address: 6912 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553258
Address
6912 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:43:22.000
Status
Closed
Created Date
2017-11-12T15:43:22.000
Update Date
2017-11-12T16:16:42.000
Closed Date
2017-11-12T16:16:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521033.77766238
Y Coordinate
6953475.04811212
Lat Long Location
6912 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1302723163
17-00600932
Service Request Number: 17-00600932 • Address: 6119 PARKDALE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600932
Address
6119 PARKDALE DR, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T10:49:19.000
Closed Date
2017-12-16T00:00:00.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2517076.51496132
Y Coordinate
6968783.08222679
Lat Long Location
6119 PARKDALE DR, DALLAS, 75227
Unique Key
1306593041
17-00506546
Service Request Number: 17-00506546 • Address: 2330 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00506546
Address
2330 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-22T16:49:23.000
Status
Closed
Created Date
2017-10-11T16:49:23.000
Update Date
2017-10-27T12:03:44.000
Closed Date
2017-10-27T12:03:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484273.2180294
Y Coordinate
6948797.89970544
Lat Long Location
2330 S BECKLEY AVE, DALLAS, TX 75224
Unique Key
1298767645
17-00521137
Service Request Number: 17-00521137 • Address: 6725 STARBUCK DR, DALLAS, 75252 • City Council District: 12
Service Request Number
17-00521137
Address
6725 STARBUCK DR, DALLAS, 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T09:22:29.000
Status
Closed
Created Date
2017-10-21T09:22:29.000
Update Date
2017-10-28T00:46:11.000
Closed Date
2017-10-28T00:46:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493930.45564698
Y Coordinate
7047052.47072112
Lat Long Location
6725 STARBUCK DR, DALLAS, 75252
Unique Key
1300016555
17-00598874
Service Request Number: 17-00598874 • Address: 501 PEAVY RD, DALLAS, 75218 • City Council District: 9
Service Request Number
17-00598874
Address
501 PEAVY RD, DALLAS, 75218
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-03T07:38:04.000
Status
Closed
Created Date
2017-12-18T07:38:04.000
Update Date
2017-12-19T15:28:39.000
Closed Date
2017-12-19T15:28:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516687.54052343
Y Coordinate
6997432.82848502
Lat Long Location
501 PEAVY RD, DALLAS, 75218
Unique Key
1306440269
18-00155057
Service Request Number: 18-00155057 • Address: 2531 WILHURT AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00155057
Address
2531 WILHURT AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-06T09:03:42.000
Status
Closed
Created Date
2018-04-05T09:03:42.000
Update Date
2018-04-08T15:36:55.000
Closed Date
2018-04-08T15:36:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2496317.48687903
Y Coordinate
6943283.57593982
Lat Long Location
2531 WILHURT AVE, DALLAS, 75216
Unique Key
1319555020
17-00564436
Service Request Number: 17-00564436 • Address: 5319 VICKERY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00564436
Address
5319 VICKERY BLVD, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-29T12:14:46.000
Status
Closed
Created Date
2017-11-20T12:14:46.000
Update Date
2017-12-19T11:43:32.000
Closed Date
2017-12-19T11:43:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497004.64716707
Y Coordinate
6986476.37899146
Lat Long Location
5319 VICKERY BLVD, DALLAS, TX 75206
Unique Key
1303691392
17-00553483
Service Request Number: 17-00553483 • Address: 812 S CARROLL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00553483
Address
812 S CARROLL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-22T00:02:58.000
Status
Closed
Created Date
2017-11-13T00:02:58.000
Update Date
2017-11-13T00:17:08.000
Closed Date
2017-11-13T00:17:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502477.39441757
Y Coordinate
6973718.19808679
Lat Long Location
812 S CARROLL AVE, DALLAS, TX 75223
Unique Key
1302745677
18-00160038
Service Request Number: 18-00160038 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160038
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T09:06:21.000
Status
Closed
Created Date
2018-04-08T09:06:21.000
Update Date
2018-04-08T09:06:54.000
Closed Date
2018-04-08T09:06:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319921139
17-00600110
Service Request Number: 17-00600110 • Address: 3203 ANDREA LN, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00600110
Address
3203 ANDREA LN, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T16:36:30.000
Status
Closed
Created Date
2017-12-18T16:36:30.000
Update Date
2017-12-19T16:31:44.000
Closed Date
2017-12-19T16:31:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2533227.41988649
Y Coordinate
6989064.8240585
Lat Long Location
3203 ANDREA LN, DALLAS, TX 75228
Unique Key
1306533811
17-00486709
Service Request Number: 17-00486709 • Address: 6363 W CAMP WISDOM RD, DALLAS, TX 75116 • City Council District: 3
Service Request Number
17-00486709
Address
6363 W CAMP WISDOM RD, DALLAS, TX 75116
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-23T16:07:14.000
Status
Closed
Created Date
2017-09-28T16:07:14.000
Update Date
2017-10-27T15:55:49.000
Closed Date
2017-10-27T15:55:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2450978.02704614
Y Coordinate
6927590.69885867
Lat Long Location
6363 W CAMP WISDOM RD, DALLAS, TX 75116
Unique Key
1296887078
17-00553309
Service Request Number: 17-00553309 • Address: 2616 CHALK HILL RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00553309
Address
2616 CHALK HILL RD, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T16:07:36.000
Status
Closed
Created Date
2017-11-12T16:07:36.000
Update Date
2017-11-12T16:46:37.000
Closed Date
2017-11-12T16:46:37.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2458824.31978561
Y Coordinate
6968714.5662303
Lat Long Location
2616 CHALK HILL RD, DALLAS, TX 75212
Unique Key
1302726428
17-00553202
Service Request Number: 17-00553202 • Address: 6823 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553202
Address
6823 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:46:25.000
Status
Closed
Created Date
2017-11-12T14:46:25.000
Update Date
2017-11-12T15:11:27.000
Closed Date
2017-11-12T15:11:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520486.34318126
Y Coordinate
6953234.04370035
Lat Long Location
6823 BARRETT DR, DALLAS, TX 75217
Unique Key
1302719251
17-00552904
Service Request Number: 17-00552904 • Address: 10700 EDGEMERE RD, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00552904
Address
10700 EDGEMERE RD, DALLAS, TX 75230
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T22:45:48.000
Status
Closed
Created Date
2017-11-11T22:45:48.000
Update Date
2017-11-12T05:18:25.000
Closed Date
2017-11-12T05:18:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492404.70510933
Y Coordinate
7011932.73787027
Lat Long Location
10700 EDGEMERE RD, DALLAS, TX 75230
Unique Key
1302689136
17-00568233
Service Request Number: 17-00568233 • Address: 2646 GOOCH ST, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00568233
Address
2646 GOOCH ST, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-22T13:37:41.000
Status
Closed
Created Date
2017-11-22T13:37:41.000
Update Date
2017-12-19T12:41:12.000
Closed Date
2017-12-19T12:41:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498315.42925421
Y Coordinate
6932114.95947339
Lat Long Location
2646 GOOCH ST, DALLAS, TX 75241
Unique Key
1303988674
17-00552956
Service Request Number: 17-00552956 • Address: 2427 OAK PLAZA, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00552956
Address
2427 OAK PLAZA, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T08:46:04.000
Status
Closed
Created Date
2017-11-12T08:46:04.000
Update Date
2017-11-12T09:39:10.000
Closed Date
2017-11-12T09:39:10.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2555090.11375244
Y Coordinate
6927976.43888359
Lat Long Location
2427 OAK PLAZA, DALLAS, TX 75253
Unique Key
1302699366
17-00287146
Service Request Number: 17-00287146 • Address: 10900 INDIAN TRL, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00287146
Address
10900 INDIAN TRL, DALLAS, TX 75229
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-06-22T16:41:35.000
Status
Closed
Created Date
2017-06-15T16:41:35.000
Update Date
2017-12-19T10:35:27.000
Closed Date
2017-12-19T10:35:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2464596.79256191
Y Coordinate
7012986.26833107
Lat Long Location
10900 INDIAN TRL, DALLAS, TX 75229
Unique Key
1277488767
17-00553012
Service Request Number: 17-00553012 • Address: 126 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00553012
Address
126 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T10:21:34.000
Status
Closed
Created Date
2017-11-12T10:21:34.000
Update Date
2017-11-12T22:03:54.000
Closed Date
2017-11-12T22:03:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468389.4601064
Y Coordinate
6957858.62348046
Lat Long Location
126 S WESTMORELAND RD, DALLAS, TX 75211
Unique Key
1302704191
18-00159793
Service Request Number: 18-00159793 • Address: 7312 WALLACE ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00159793
Address
7312 WALLACE ST, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-08T15:28:40.000
Status
Closed
Created Date
2018-04-07T15:28:40.000
Update Date
2018-04-08T10:51:36.000
Closed Date
2018-04-08T10:51:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2523072.24105465
Y Coordinate
6955602.69152882
Lat Long Location
7312 WALLACE ST, DALLAS, TX 75217
Unique Key
1319883907
18-00160516
Service Request Number: 18-00160516 • Address: 3616 S LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
18-00160516
Address
3616 S LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-09T19:46:36.000
Status
Closed
Created Date
2018-04-08T19:46:36.000
Update Date
2018-04-08T21:39:51.000
Closed Date
2018-04-08T21:39:51.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2453071.31547625
Y Coordinate
6941030.41657259
Lat Long Location
3616 S LEDBETTER DR, DALLAS, TX 75236
Unique Key
1319956848
17-00553299
Service Request Number: 17-00553299 • Address: 6934 ROSALINDA LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553299
Address
6934 ROSALINDA LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T16:03:29.000
Status
Closed
Created Date
2017-11-12T16:03:29.000
Update Date
2017-11-12T16:36:34.000
Closed Date
2017-11-12T16:36:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521044.73625624
Y Coordinate
6953261.48213462
Lat Long Location
6934 ROSALINDA LN, DALLAS, TX 75217
Unique Key
1302725379
18-00160141
Service Request Number: 18-00160141 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160141
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T11:25:08.000
Status
Closed
Created Date
2018-04-08T11:25:08.000
Update Date
2018-04-08T11:25:45.000
Closed Date
2018-04-08T11:25:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319929641
17-00552978
Service Request Number: 17-00552978 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552978
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:15:35.000
Status
Closed
Created Date
2017-11-12T09:15:35.000
Update Date
2017-11-12T09:18:16.000
Closed Date
2017-11-12T09:18:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302701041
17-00534400
Service Request Number: 17-00534400 • Address: 8726 N CENTRAL SERV E, DALLAS, 75231 • City Council District: 13
Service Request Number
17-00534400
Address
8726 N CENTRAL SERV E, DALLAS, 75231
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-13T16:38:55.000
Status
Closed
Created Date
2017-10-30T16:38:55.000
Update Date
2017-11-12T06:48:11.000
Closed Date
2017-11-12T06:48:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499709.25703756
Y Coordinate
7003186.80892096
Lat Long Location
8726 N CENTRAL SERV E, DALLAS, 75231
Unique Key
1301153049
17-00599731
Service Request Number: 17-00599731 • Address: 2732 SOUTHWELL RD, DALLAS, 75229 • City Council District: 6
Service Request Number
17-00599731
Address
2732 SOUTHWELL RD, DALLAS, 75229
City Council District
6
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-03T13:15:02.000
Status
Closed
Created Date
2017-12-18T13:15:02.000
Update Date
2017-12-19T12:50:01.000
Closed Date
2017-12-19T12:50:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2463644.48780712
Y Coordinate
7009207.00612024
Lat Long Location
2732 SOUTHWELL RD, DALLAS, 75229
Unique Key
1306503024
17-00599238
Service Request Number: 17-00599238 • Address: 2206 KATHLEEN AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00599238
Address
2206 KATHLEEN AVE, DALLAS, TX 75216
City Council District
4
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-26T09:56:12.000
Status
Closed
Created Date
2017-12-18T09:56:12.000
Update Date
2017-12-19T13:59:43.000
Closed Date
2017-12-19T13:59:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2493796.87457035
Y Coordinate
6943490.23286594
Lat Long Location
2206 KATHLEEN AVE, DALLAS, TX 75216
Unique Key
1306467298