Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
17-00552986
Service Request Number: 17-00552986 • Address: 3425 MERRIFIELD AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00552986
Address
3425 MERRIFIELD AVE, DALLAS, TX 75223
City Council District
2
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T09:26:46.000
Status
Closed
Created Date
2017-11-12T09:26:46.000
Update Date
2017-11-12T22:03:59.000
Closed Date
2017-11-12T22:03:59.000
Outcome
Unresolved - Legal Action Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2510252.12724657
Y Coordinate
6975692.35882598
Lat Long Location
3425 MERRIFIELD AVE, DALLAS, TX 75223
Unique Key
1302701634
18-00107333
Service Request Number: 18-00107333 • Address: 7010 BENNING AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107333
Address
7010 BENNING AVE, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T16:28:58.000
Status
Closed
Created Date
2018-03-10T16:28:58.000
Update Date
2018-03-11T15:24:36.000
Closed Date
2018-03-11T15:24:36.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2521846.18603979
Y Coordinate
6969140.08647319
Lat Long Location
7010 BENNING AVE, DALLAS, TX 75227
Unique Key
1316050082
17-00599626
Service Request Number: 17-00599626 • Address: LEMMON AVE & MANOR WAY, DALLAS, TX • City Council District: 2
Service Request Number
17-00599626
Address
LEMMON AVE & MANOR WAY, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-22T12:27:30.000
Status
Closed
Created Date
2017-12-18T12:27:30.000
Update Date
2017-12-19T07:25:45.000
Closed Date
2017-12-19T07:25:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481168.21868135
Y Coordinate
6990878.92888411
Lat Long Location
LEMMON AVE & MANOR WAY, DALLAS, TX
Unique Key
1306495558
17-00591710
Service Request Number: 17-00591710 • Address: 562 AQUA DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00591710
Address
562 AQUA DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-27T09:58:27.000
Status
Closed
Created Date
2017-12-12T09:58:27.000
Update Date
2017-12-19T09:27:42.000
Closed Date
2017-12-19T09:27:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2517489.7088451
Y Coordinate
6997149.35040573
Lat Long Location
562 AQUA DR, DALLAS, TX 75218
Unique Key
1305898598
17-00553282
Service Request Number: 17-00553282 • Address: 1010 ANNABELLE LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553282
Address
1010 ANNABELLE LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:54:53.000
Status
Closed
Created Date
2017-11-12T15:54:53.000
Update Date
2017-11-12T16:26:45.000
Closed Date
2017-11-12T16:26:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521606.33623939
Y Coordinate
6952771.11560399
Lat Long Location
1010 ANNABELLE LN, DALLAS, TX 75217
Unique Key
1302724342
17-00594276
Service Request Number: 17-00594276 • Address: 1206 TARPLEY AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00594276
Address
1206 TARPLEY AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-22T15:07:17.000
Status
Closed
Created Date
2017-12-13T15:07:17.000
Update Date
2017-12-19T14:07:35.000
Closed Date
2017-12-19T14:07:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2466508.65870312
Y Coordinate
6953421.41556713
Lat Long Location
1206 TARPLEY AVE, DALLAS, TX 75211
Unique Key
1306088612
18-00104275
Service Request Number: 18-00104275 • Address: TOLAND ST & URBAN AVE, DALLAS, TX • City Council District: 5
Service Request Number
18-00104275
Address
TOLAND ST & URBAN AVE, DALLAS, TX
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-13T20:26:07.000
Status
Closed
Created Date
2018-03-08T20:26:07.000
Update Date
2018-03-10T11:34:25.000
Closed Date
2018-03-10T11:34:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2522770.2378813
Y Coordinate
6969529.48202247
Lat Long Location
TOLAND ST & URBAN AVE, DALLAS, TX
Unique Key
1315828319
18-00107518
Service Request Number: 18-00107518 • Address: 200 COMMERCE ST, DALLAS, TX 75207 • City Council District: 6
Service Request Number
18-00107518
Address
200 COMMERCE ST, DALLAS, TX 75207
City Council District
6
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T22:56:56.000
Status
Closed
Created Date
2018-03-10T22:56:56.000
Update Date
2018-03-10T22:58:41.000
Closed Date
2018-03-10T22:58:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486901.79187924
Y Coordinate
6969686.76461318
Lat Long Location
200 COMMERCE ST, DALLAS, TX 75207
Unique Key
1316066693
17-00552968
Service Request Number: 17-00552968 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552968
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:06:13.000
Status
Closed
Created Date
2017-11-12T09:06:13.000
Update Date
2017-11-12T09:07:07.000
Closed Date
2017-11-12T09:07:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302700427
17-00601034
Service Request Number: 17-00601034 • Address: 100 W SUFFOLK AVE, DALLAS, TX 75208 • City Council District: 4
Service Request Number
17-00601034
Address
100 W SUFFOLK AVE, DALLAS, TX 75208
City Council District
4
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T11:28:22.000
Status
Closed
Created Date
2017-12-19T11:28:22.000
Update Date
2017-12-19T14:34:31.000
Closed Date
2017-12-19T14:34:31.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2484173.1662698
Y Coordinate
6954879.27399677
Lat Long Location
100 W SUFFOLK AVE, DALLAS, TX 75208
Unique Key
1306600012
17-00600942
Service Request Number: 17-00600942 • Address: 6027 PARKDALE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600942
Address
6027 PARKDALE DR, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T11:16:58.000
Closed Date
2017-12-19T11:16:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2516368.46084418
Y Coordinate
6969045.8793468
Lat Long Location
6027 PARKDALE DR, DALLAS, 75227
Unique Key
1306593877
17-00530986
Service Request Number: 17-00530986 • Address: LAFAYETTE ST & N PEAK ST, DALLAS, TX • City Council District: 2
Service Request Number
17-00530986
Address
LAFAYETTE ST & N PEAK ST, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T13:31:53.000
Status
Closed
Created Date
2017-10-27T13:31:53.000
Update Date
2017-10-27T15:24:31.000
Closed Date
2017-10-27T15:24:31.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495375.3441901
Y Coordinate
6979666.76307593
Lat Long Location
LAFAYETTE ST & N PEAK ST, DALLAS, TX
Unique Key
1300865138
18-00095666
Service Request Number: 18-00095666 • Address: 6306 GREENVILLE AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00095666
Address
6306 GREENVILLE AVE, DALLAS, TX 75206
City Council District
14
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-12T09:00:17.000
Status
Closed
Created Date
2018-03-05T09:00:17.000
Update Date
2018-03-11T14:19:58.000
Closed Date
2018-03-11T14:19:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2500421.97764829
Y Coordinate
7000743.34938915
Lat Long Location
6306 GREENVILLE AVE, DALLAS, TX 75206
Unique Key
1315237842
18-00212425
Service Request Number: 18-00212425 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00212425
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-25T14:30:44.000
Status
Closed
Created Date
2018-05-06T14:30:44.000
Update Date
2018-05-06T14:31:13.000
Closed Date
2018-05-06T14:31:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1325531801
17-00600361
Service Request Number: 17-00600361 • Address: 6127 BELGRADE AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600361
Address
6127 BELGRADE AVE, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T07:50:07.000
Closed Date
2017-12-19T07:50:07.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2517255.55581411
Y Coordinate
6969112.25477781
Lat Long Location
6127 BELGRADE AVE, DALLAS, 75227
Unique Key
1306556062
17-00599215
Service Request Number: 17-00599215 • Address: 1200 SAN RAFAEL DR, DALLAS, TX • City Council District: 9
Service Request Number
17-00599215
Address
1200 SAN RAFAEL DR, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-10T09:48:59.000
Status
Closed
Created Date
2017-12-18T09:48:59.000
Update Date
2017-12-19T13:18:58.000
Closed Date
2017-12-19T13:18:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2513938.99376476
Y Coordinate
6983781.03140807
Lat Long Location
1200 SAN RAFAEL DR, DALLAS, TX
Unique Key
1306465790
17-00553231
Service Request Number: 17-00553231 • Address: 5200 W LAWTHER DR, DALLAS, TX 75238 • City Council District: 9
Service Request Number
17-00553231
Address
5200 W LAWTHER DR, DALLAS, TX 75238
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T15:09:23.000
Status
Closed
Created Date
2017-11-12T15:09:23.000
Update Date
2017-11-12T15:43:43.000
Closed Date
2017-11-12T15:43:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511982.78048447
Y Coordinate
7000275.84934922
Lat Long Location
5200 W LAWTHER DR, DALLAS, TX 75238
Unique Key
1302721234
18-00107533
Service Request Number: 18-00107533 • Address: 7152 FAIR OAKS AVE, DALLAS, TX 75231 • City Council District: 13
Service Request Number
18-00107533
Address
7152 FAIR OAKS AVE, DALLAS, TX 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T01:18:29.000
Status
Closed
Created Date
2018-03-11T01:18:29.000
Update Date
2018-03-11T01:46:45.000
Closed Date
2018-03-11T01:46:45.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503605.82604892
Y Coordinate
7005274.27859369
Lat Long Location
7152 FAIR OAKS AVE, DALLAS, TX 75231
Unique Key
1316069502
17-00466550
Service Request Number: 17-00466550 • Address: 4307 MARSHALL ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00466550
Address
4307 MARSHALL ST, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-30T17:28:08.000
Status
Open
Created Date
2017-09-16T17:28:08.000
Update Date
2017-12-19T16:43:25.000
Closed Date
2017-12-19T11:29:13.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508523.54271958
Y Coordinate
6968059.53671546
Lat Long Location
4307 MARSHALL ST, DALLAS, TX 75210
Unique Key
1295206282
17-00553460
Service Request Number: 17-00553460 • Address: 4702 LINDSLEY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00553460
Address
4702 LINDSLEY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T21:52:51.000
Status
Closed
Created Date
2017-11-12T21:52:51.000
Update Date
2017-11-12T22:25:24.000
Closed Date
2017-11-12T22:25:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503142.91591257
Y Coordinate
6974298.5155258
Lat Long Location
4702 LINDSLEY AVE, DALLAS, TX 75223
Unique Key
1302741962
17-00553155
Service Request Number: 17-00553155 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00553155
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T14:24:13.000
Status
Closed
Created Date
2017-11-12T14:24:13.000
Update Date
2017-11-12T14:25:13.000
Closed Date
2017-11-12T14:25:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302716616
18-00141581
Service Request Number: 18-00141581 • Address: PENNSYLVANIA AVE & LATIMER ST, DALLAS, TX • City Council District: 7
Service Request Number
18-00141581
Address
PENNSYLVANIA AVE & LATIMER ST, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-30T17:18:22.000
Status
Closed
Created Date
2018-03-28T17:18:22.000
Update Date
2018-04-08T11:10:56.000
Closed Date
2018-04-08T11:10:55.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2500187.15703999
Y Coordinate
6965511.49151901
Lat Long Location
PENNSYLVANIA AVE & LATIMER ST, DALLAS, TX
Unique Key
1318544067
17-00553019
Service Request Number: 17-00553019 • Address: 2944 SEYMOUR DR, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00553019
Address
2944 SEYMOUR DR, DALLAS, TX 75229
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T10:44:40.000
Status
Closed
Created Date
2017-11-12T10:44:40.000
Update Date
2017-11-12T11:35:11.000
Closed Date
2017-11-12T11:35:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466270.69390283
Y Coordinate
7010426.48480545
Lat Long Location
2944 SEYMOUR DR, DALLAS, TX 75229
Unique Key
1302704944
16-00547651
Service Request Number: 16-00547651 • Address: 2517 KOOL AVE, DALLAS, TX 75241 • City Council District: 8
Service Request Number
16-00547651
Address
2517 KOOL AVE, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-12-12T07:56:04.000
Status
Lien Hold
Created Date
2016-10-27T07:56:04.000
Update Date
2017-10-28T01:00:03.000
Closed Date
2017-10-28T01:00:03.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497736.40279171
Y Coordinate
6932881.21316349
Lat Long Location
2517 KOOL AVE, DALLAS, TX 75241
Unique Key
1233155920
17-00531327
Service Request Number: 17-00531327 • Address: 1600 ABRAMS RD, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00531327
Address
1600 ABRAMS RD, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-03T15:35:07.000
Status
Closed
Created Date
2017-10-27T15:35:07.000
Update Date
2017-10-27T15:37:59.000
Closed Date
2017-10-27T15:37:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505000.04989169
Y Coordinate
6981178.47410569
Lat Long Location
1600 ABRAMS RD, DALLAS, TX 75214
Unique Key
1300887208
17-00553175
Service Request Number: 17-00553175 • Address: 745 CLEARWOOD DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00553175
Address
745 CLEARWOOD DR, DALLAS, TX 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T14:35:28.000
Status
Closed
Created Date
2017-11-12T14:35:28.000
Update Date
2017-11-12T15:21:11.000
Closed Date
2017-11-12T15:21:11.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481437.22582971
Y Coordinate
6927428.39706725
Lat Long Location
745 CLEARWOOD DR, DALLAS, TX 75232
Unique Key
1302717745
17-00584271
Service Request Number: 17-00584271 • Address: 12921 ABRAMS RD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00584271
Address
12921 ABRAMS RD, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-07T08:47:48.000
Status
Closed
Created Date
2017-12-06T08:47:48.000
Update Date
2017-12-19T10:33:11.000
Closed Date
2017-12-19T10:33:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2509856.5819372
Y Coordinate
7023150.55434864
Lat Long Location
12921 ABRAMS RD, DALLAS, TX 75243
Unique Key
1305303958
17-00552807
Service Request Number: 17-00552807 • Address: 7200 DALEWOOD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00552807
Address
7200 DALEWOOD LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T16:27:41.000
Status
Closed
Created Date
2017-11-11T16:27:41.000
Update Date
2017-11-12T10:10:41.000
Closed Date
2017-11-12T10:10:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2509640.68784574
Y Coordinate
6996014.19771776
Lat Long Location
7200 DALEWOOD LN, DALLAS, TX 75214
Unique Key
1302681721
17-00562706
Service Request Number: 17-00562706 • Address: 6527 WARM MOON LN, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00562706
Address
6527 WARM MOON LN, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-20T08:03:08.000
Status
Closed
Created Date
2017-11-18T08:03:08.000
Update Date
2017-12-19T08:21:22.000
Closed Date
2017-12-19T08:21:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2501781.3513314
Y Coordinate
6927497.0190967
Lat Long Location
6527 WARM MOON LN, DALLAS, TX 75241
Unique Key
1303517143
18-00107363
Service Request Number: 18-00107363 • Address: ELSIE FAYE HEGGINS ST & CROZIER ST, DALLAS, • City Council District: 7
Service Request Number
18-00107363
Address
ELSIE FAYE HEGGINS ST & CROZIER ST, DALLAS,
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T17:18:26.000
Status
Closed
Created Date
2018-03-10T17:18:26.000
Update Date
2018-03-11T08:31:22.000
Closed Date
2018-03-11T08:31:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504180.91731332
Y Coordinate
6961184.76383846
Lat Long Location
ELSIE FAYE HEGGINS ST & CROZIER ST, DALLAS,
Unique Key
1316052554
17-00530036
Service Request Number: 17-00530036 • Address: STEPHENSON ST & HARDING ST, DALLAS, TX • City Council District: 7
Service Request Number
17-00530036
Address
STEPHENSON ST & HARDING ST, DALLAS, TX
City Council District
7
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T21:28:11.000
Status
Closed
Created Date
2017-10-26T21:28:11.000
Update Date
2017-10-27T09:06:07.000
Closed Date
2017-10-27T09:06:07.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2505120.35240586
Y Coordinate
6961005.60917931
Lat Long Location
STEPHENSON ST & HARDING ST, DALLAS, TX
Unique Key
1300792623
17-00553296
Service Request Number: 17-00553296 • Address: 5189 LAUDERDALE DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00553296
Address
5189 LAUDERDALE DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T16:01:44.000
Status
Closed
Created Date
2017-11-12T16:01:44.000
Update Date
2017-11-12T16:41:35.000
Closed Date
2017-11-12T16:41:35.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499762.01719321
Y Coordinate
6937386.90648275
Lat Long Location
5189 LAUDERDALE DR, DALLAS, TX 75241
Unique Key
1302725073
17-00552924
Service Request Number: 17-00552924 • Address: 3327 GIBSONDELL AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00552924
Address
3327 GIBSONDELL AVE, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T03:39:43.000
Status
Closed
Created Date
2017-11-12T03:39:43.000
Update Date
2017-11-12T08:23:40.000
Closed Date
2017-11-12T08:23:40.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468185.48917459
Y Coordinate
6955260.49780073
Lat Long Location
3327 GIBSONDELL AVE, DALLAS, TX 75211
Unique Key
1302692830
18-00107383
Service Request Number: 18-00107383 • Address: 600 S CARROLL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00107383
Address
600 S CARROLL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-19T17:47:07.000
Status
Closed
Created Date
2018-03-10T17:47:07.000
Update Date
2018-03-10T17:48:59.000
Closed Date
2018-03-10T17:48:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501918.4449433
Y Coordinate
6974271.21375494
Lat Long Location
600 S CARROLL AVE, DALLAS, TX 75223
Unique Key
1316054141
17-00600912
Service Request Number: 17-00600912 • Address: 1100 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00600912
Address
1100 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-27T10:43:45.000
Status
Closed
Created Date
2017-12-19T10:43:45.000
Update Date
2017-12-19T10:44:46.000
Closed Date
2017-12-19T10:44:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497559.31540004
Y Coordinate
6976550.86029556
Lat Long Location
1100 N HASKELL AVE, DALLAS, TX 75204
Unique Key
1306591666
17-00600357
Service Request Number: 17-00600357 • Address: 6123 BELGRADE AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600357
Address
6123 BELGRADE AVE, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T07:49:17.000
Closed Date
2017-12-19T07:49:17.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2517232.20941689
Y Coordinate
6969120.94583017
Lat Long Location
6123 BELGRADE AVE, DALLAS, 75227
Unique Key
1306555698
17-00597044
Service Request Number: 17-00597044 • Address: 8223 ELAM RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00597044
Address
8223 ELAM RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T12:57:34.000
Status
Closed
Created Date
2017-12-15T12:57:34.000
Update Date
2017-12-19T12:01:03.000
Closed Date
2017-12-19T12:01:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2528227.92236683
Y Coordinate
6949636.45090071
Lat Long Location
8223 ELAM RD, DALLAS, TX 75217
Unique Key
1306292258
18-00107388
Service Request Number: 18-00107388 • Address: 2512 BARNES BRIDGE RD, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00107388
Address
2512 BARNES BRIDGE RD, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T17:52:33.000
Status
Closed
Created Date
2018-03-10T17:52:33.000
Update Date
2018-03-10T19:37:34.000
Closed Date
2018-03-10T19:37:34.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2530275.55641596
Y Coordinate
6997287.30834416
Lat Long Location
2512 BARNES BRIDGE RD, DALLAS, TX 75228
Unique Key
1316054501
18-00206355
Service Request Number: 18-00206355 • Address: 17601 DALLAS PKWY, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00206355
Address
17601 DALLAS PKWY, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-31T15:31:40.000
Status
Closed
Created Date
2018-05-02T15:31:40.000
Update Date
2018-05-06T19:17:36.000
Closed Date
2018-05-06T19:17:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2480620.6995116
Y Coordinate
7047279.52567444
Lat Long Location
17601 DALLAS PKWY, DALLAS, TX 75287
Unique Key
1324764938
17-00601589
Service Request Number: 17-00601589 • Address: 4010 IDAHO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00601589
Address
4010 IDAHO AVE, DALLAS, TX 75216
City Council District
4
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-04T15:15:59.000
Status
Closed
Created Date
2017-12-19T15:15:59.000
Update Date
2017-12-19T15:18:10.000
Closed Date
2017-12-19T15:18:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487828.18175994
Y Coordinate
6940282.41103074
Lat Long Location
4010 IDAHO AVE, DALLAS, TX 75216
Unique Key
1306635267
17-00553173
Service Request Number: 17-00553173 • Address: 6920 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553173
Address
6920 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:34:40.000
Status
Closed
Created Date
2017-11-12T14:34:40.000
Update Date
2017-11-12T15:01:07.000
Closed Date
2017-11-12T15:01:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521055.64519724
Y Coordinate
6952847.05903654
Lat Long Location
6920 BARRETT DR, DALLAS, TX 75217
Unique Key
1302717655
18-00094836
Service Request Number: 18-00094836 • Address: 7000 FAIRDALE AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00094836
Address
7000 FAIRDALE AVE, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-07T07:31:53.000
Status
Closed
Created Date
2018-03-04T07:31:53.000
Update Date
2018-03-10T11:24:22.000
Closed Date
2018-03-10T11:24:22.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2521803.43690394
Y Coordinate
6966440.84751518
Lat Long Location
7000 FAIRDALE AVE, DALLAS, TX 75227
Unique Key
1315150781
18-00107880
Service Request Number: 18-00107880 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107880
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T14:21:01.000
Status
Closed
Created Date
2018-03-11T14:21:01.000
Update Date
2018-03-11T14:21:34.000
Closed Date
2018-03-11T14:21:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316099029
18-00105584
Service Request Number: 18-00105584 • Address: 4120 BOULDER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00105584
Address
4120 BOULDER DR, DALLAS, TX 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T12:34:31.000
Status
Closed
Created Date
2018-03-09T12:34:31.000
Update Date
2018-03-10T21:53:15.000
Closed Date
2018-03-10T21:53:15.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468614.83686083
Y Coordinate
6939008.29376152
Lat Long Location
4120 BOULDER DR, DALLAS, TX 75233
Unique Key
1315919967
18-00107148
Service Request Number: 18-00107148 • Address: 1712 BILLIE DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00107148
Address
1712 BILLIE DR, DALLAS, TX 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T12:32:16.000
Status
Closed
Created Date
2018-03-10T12:32:16.000
Update Date
2018-03-10T12:54:55.000
Closed Date
2018-03-10T12:54:55.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476062.21862561
Y Coordinate
6937129.11547829
Lat Long Location
1712 BILLIE DR, DALLAS, TX 75232
Unique Key
1316035098
17-00552761
Service Request Number: 17-00552761 • Address: 3104 LINFIELD RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00552761
Address
3104 LINFIELD RD, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T15:21:22.000
Status
Closed
Created Date
2017-11-11T15:21:22.000
Update Date
2017-11-12T07:53:30.000
Closed Date
2017-11-12T07:53:30.000
Outcome
Resolved - Citation Issued
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501378.26797903
Y Coordinate
6945592.76468577
Lat Long Location
3104 LINFIELD RD, DALLAS, TX 75216
Unique Key
1302678251
17-00553125
Service Request Number: 17-00553125 • Address: 1631 ALHAMBRA ST, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00553125
Address
1631 ALHAMBRA ST, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T13:57:43.000
Status
Closed
Created Date
2017-11-12T13:57:43.000
Update Date
2017-11-12T15:56:22.000
Closed Date
2017-11-12T15:56:22.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2523273.73352145
Y Coordinate
6957254.01630714
Lat Long Location
1631 ALHAMBRA ST, DALLAS, 75217
Unique Key
1302714467
17-00552934
Service Request Number: 17-00552934 • Address: 2314 EXETER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00552934
Address
2314 EXETER AVE, DALLAS, TX 75216
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T07:18:12.000
Status
Closed
Created Date
2017-11-12T07:18:12.000
Update Date
2017-11-12T12:53:28.000
Closed Date
2017-11-12T12:53:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495418.56499192
Y Coordinate
6943076.59323052
Lat Long Location
2314 EXETER AVE, DALLAS, TX 75216
Unique Key
1302696450
17-00599910
Service Request Number: 17-00599910 • Address: 1527 COVE DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00599910
Address
1527 COVE DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T15:13:05.000
Status
Closed
Created Date
2017-12-18T15:13:05.000
Update Date
2017-12-19T14:27:49.000
Closed Date
2017-12-19T14:27:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491137.03418077
Y Coordinate
6946113.94310581
Lat Long Location
1527 COVE DR, DALLAS, TX 75216
Unique Key
1306516096
17-00600378
Service Request Number: 17-00600378 • Address: 2531 SIMPSON STUART RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00600378
Address
2531 SIMPSON STUART RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-29T07:58:26.000
Status
Closed
Created Date
2017-12-19T07:58:26.000
Update Date
2017-12-19T15:48:57.000
Closed Date
2017-12-19T15:48:57.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497570.63008884
Y Coordinate
6928928.07001531
Lat Long Location
2531 SIMPSON STUART RD, DALLAS, TX 75241
Unique Key
1306557119
DFW Data AI • Dallas-Fort Worth public-data exploration interface