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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
17-00599187
Service Request Number: 17-00599187 • Address: 3133 CABALLERO CIR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00599187
Address
3133 CABALLERO CIR, DALLAS, TX 75236
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T09:41:00.000
Status
Closed
Created Date
2017-12-18T09:41:00.000
Update Date
2017-12-19T08:34:59.000
Closed Date
2017-12-19T08:34:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2462056.0344522
Y Coordinate
6943687.93765519
Lat Long Location
3133 CABALLERO CIR, DALLAS, TX 75236
Unique Key
1306463747
17-00600221
Service Request Number: 17-00600221 • Address: 1382 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00600221
Address
1382 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-02-01T19:24:55.000
Status
Closed
Created Date
2017-12-18T19:24:55.000
Update Date
2017-12-19T08:19:30.000
Closed Date
2017-12-19T08:19:30.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2535191.5294419
Y Coordinate
6955736.10120878
Lat Long Location
1382 N ST AUGUSTINE DR, DALLAS, TX 75217
Unique Key
1306541687
17-00553063
Service Request Number: 17-00553063 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00553063
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T11:53:28.000
Status
Closed
Created Date
2017-11-12T11:53:28.000
Update Date
2017-11-12T11:54:20.000
Closed Date
2017-11-12T11:54:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302708521
17-00553058
Service Request Number: 17-00553058 • Address: 3827 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00553058
Address
3827 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T11:45:04.000
Status
Closed
Created Date
2017-11-12T11:45:04.000
Update Date
2017-11-12T12:10:14.000
Closed Date
2017-11-12T12:10:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2526995.40541704
Y Coordinate
6967938.79281017
Lat Long Location
3827 S BUCKNER BLVD, DALLAS, TX 75227
Unique Key
1302708109
17-00552750
Service Request Number: 17-00552750 • Address: 3000 LINFIELD RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00552750
Address
3000 LINFIELD RD, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T15:03:24.000
Status
Closed
Created Date
2017-11-11T15:03:24.000
Update Date
2017-11-12T13:30:32.000
Closed Date
2017-11-12T13:30:32.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2500998.52929858
Y Coordinate
6945378.00867166
Lat Long Location
3000 LINFIELD RD, DALLAS, TX 75216
Unique Key
1302677354
18-00099837
Service Request Number: 18-00099837 • Address: 2112 MATAGORDA DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00099837
Address
2112 MATAGORDA DR, DALLAS, TX 75232
City Council District
3
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-13T20:32:55.000
Status
Closed
Created Date
2018-03-06T20:32:55.000
Update Date
2018-03-11T07:12:28.000
Closed Date
2018-03-11T07:12:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475383.13619783
Y Coordinate
6932017.13886667
Lat Long Location
2112 MATAGORDA DR, DALLAS, TX 75232
Unique Key
1315521112
17-00486808
Service Request Number: 17-00486808 • Address: 3309 POINSETTIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00486808
Address
3309 POINSETTIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-26T16:43:39.000
Status
Closed
Created Date
2017-09-28T16:43:39.000
Update Date
2017-10-27T10:34:41.000
Closed Date
2017-10-27T10:34:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468340.74077216
Y Coordinate
6950398.84286135
Lat Long Location
3309 POINSETTIA DR, DALLAS, TX 75211
Unique Key
1296897023
17-00529049
Service Request Number: 17-00529049 • Address: 2803 POINSETTIA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00529049
Address
2803 POINSETTIA DR, DALLAS, 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T12:27:40.000
Status
Duplicate (closed)
Created Date
2017-10-26T12:27:40.000
Update Date
2017-10-27T08:39:09.000
Closed Date
2017-10-27T08:39:09.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2470892.86453495
Y Coordinate
6950426.87215299
Lat Long Location
2803 POINSETTIA DR, DALLAS, 75211
Unique Key
1300709972
18-00107725
Service Request Number: 18-00107725 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107725
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:44:07.000
Status
Closed
Created Date
2018-03-11T10:44:07.000
Update Date
2018-03-11T10:44:38.000
Closed Date
2018-03-11T10:44:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316086672
18-00107634
Service Request Number: 18-00107634 • Address: 6800 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107634
Address
6800 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T10:01:51.000
Status
Closed
Created Date
2018-03-11T10:01:51.000
Update Date
2018-03-11T11:13:05.000
Closed Date
2018-03-11T11:13:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520674.03782828
Y Coordinate
6968941.79308022
Lat Long Location
6800 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1316081669
17-00553334
Service Request Number: 17-00553334 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00553334
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T16:48:36.000
Status
Closed
Created Date
2017-11-12T16:48:36.000
Update Date
2017-11-12T18:27:16.000
Closed Date
2017-11-12T18:27:16.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468344.73074087
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1302728771
17-00592623
Service Request Number: 17-00592623 • Address: 11626 HILLCREST RD, DALLAS, 75230 • City Council District: 11
Service Request Number
17-00592623
Address
11626 HILLCREST RD, DALLAS, 75230
City Council District
11
Department
Trinity Watershed Management
Service Request Type
Water Pollution Urgent - Creek, Lake, River - TWM
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-17T15:41:02.000
Status
Closed
Created Date
2017-12-12T15:41:02.000
Update Date
2017-12-19T08:50:50.000
Closed Date
2017-12-12T18:51:01.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494374.72213742
Y Coordinate
7017339.76742812
Lat Long Location
11626 HILLCREST RD, DALLAS, 75230
Unique Key
1305959356
17-00599829
Service Request Number: 17-00599829 • Address: 1526 PRESIDIO AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
17-00599829
Address
1526 PRESIDIO AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T14:24:08.000
Status
Closed
Created Date
2017-12-18T14:24:08.000
Update Date
2017-12-19T07:52:12.000
Closed Date
2017-12-19T07:52:12.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489958.76272386
Y Coordinate
6943027.28884806
Lat Long Location
1526 PRESIDIO AVE, DALLAS, 75216
Unique Key
1306510393
17-00552943
Service Request Number: 17-00552943 • Address: 5074 MEADOWCREEK DR, DALLAS, 75248 • City Council District: 12
Service Request Number
17-00552943
Address
5074 MEADOWCREEK DR, DALLAS, 75248
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T08:03:34.000
Status
Closed
Created Date
2017-11-12T08:03:34.000
Update Date
2017-11-12T12:27:37.000
Closed Date
2017-11-12T12:27:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2492511.4107207
Y Coordinate
7039156.05661722
Lat Long Location
5074 MEADOWCREEK DR, DALLAS, 75248
Unique Key
1302697676
17-00553143
Service Request Number: 17-00553143 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00553143
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T14:14:50.000
Status
Closed
Created Date
2017-11-12T14:14:50.000
Update Date
2017-11-12T14:15:35.000
Closed Date
2017-11-12T14:15:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302715931
17-00522494
Service Request Number: 17-00522494 • Address: 8300 SKILLMAN ST, DALLAS, 75231 • City Council District: 10
Service Request Number
17-00522494
Address
8300 SKILLMAN ST, DALLAS, 75231
City Council District
10
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-22T08:58:16.000
Status
Closed
Created Date
2017-10-23T08:58:16.000
Update Date
2017-10-27T09:15:01.000
Closed Date
2017-10-27T09:15:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2512706.10558811
Y Coordinate
7012117.69463987
Lat Long Location
8300 SKILLMAN ST, DALLAS, 75231
Unique Key
1300179508
18-00107355
Service Request Number: 18-00107355 • Address: 1217 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00107355
Address
1217 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T17:08:34.000
Status
Closed
Created Date
2018-03-10T17:08:34.000
Update Date
2018-03-10T23:23:49.000
Closed Date
2018-03-10T23:23:49.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476047.93890185
Y Coordinate
6953575.72841417
Lat Long Location
1217 S WAVERLY DR, DALLAS, TX 75208
Unique Key
1316051915
17-00553480
Service Request Number: 17-00553480 • Address: 4906 PARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00553480
Address
4906 PARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-20T23:57:19.000
Status
Closed
Created Date
2017-11-12T23:57:19.000
Update Date
2017-11-13T00:00:15.000
Closed Date
2017-11-13T00:00:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504032.73598628
Y Coordinate
6974679.04826989
Lat Long Location
4906 PARRY AVE, DALLAS, TX 75223
Unique Key
1302745464
17-00553270
Service Request Number: 17-00553270 • Address: 6935 ROSALINDA LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553270
Address
6935 ROSALINDA LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:49:19.000
Status
Closed
Created Date
2017-11-12T15:49:19.000
Update Date
2017-11-12T16:21:32.000
Closed Date
2017-11-12T16:21:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521068.54647661
Y Coordinate
6953293.62359392
Lat Long Location
6935 ROSALINDA LN, DALLAS, TX 75217
Unique Key
1302723769
17-00523985
Service Request Number: 17-00523985 • Address: W LAWTHER DR & TOKALON DR, DALLAS, TX • City Council District: 9
Service Request Number
17-00523985
Address
W LAWTHER DR & TOKALON DR, DALLAS, TX
City Council District
9
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T16:34:58.000
Status
Closed
Created Date
2017-10-23T16:34:58.000
Update Date
2017-10-27T08:08:21.000
Closed Date
2017-10-27T08:08:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2511636.53801793
Y Coordinate
6987105.59483259
Lat Long Location
W LAWTHER DR & TOKALON DR, DALLAS, TX
Unique Key
1300283425
17-00530891
Service Request Number: 17-00530891 • Address: 2337 CHART DR, DALLAS, TX • City Council District: 7
Service Request Number
17-00530891
Address
2337 CHART DR, DALLAS, TX
City Council District
7
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-10T12:43:25.000
Status
Closed
Created Date
2017-10-27T12:43:25.000
Update Date
2017-10-27T13:48:34.000
Closed Date
2017-10-27T13:48:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2520142.38611213
Y Coordinate
6981923.31766476
Lat Long Location
2337 CHART DR, DALLAS, TX
Unique Key
1300859008
17-00599380
Service Request Number: 17-00599380 • Address: 1718 MELBOURNE AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00599380
Address
1718 MELBOURNE AVE, DALLAS, TX 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-19T10:51:16.000
Status
Closed
Created Date
2017-12-18T10:51:16.000
Update Date
2017-12-19T07:52:58.000
Closed Date
2017-12-19T07:52:58.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476285.33968324
Y Coordinate
6950045.36889559
Lat Long Location
1718 MELBOURNE AVE, DALLAS, TX 75224
Unique Key
1306477763
17-00553269
Service Request Number: 17-00553269 • Address: 6931 ROSALINDA LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553269
Address
6931 ROSALINDA LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:48:49.000
Status
Closed
Created Date
2017-11-12T15:48:49.000
Update Date
2017-11-12T16:21:31.000
Closed Date
2017-11-12T16:21:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521050.79377286
Y Coordinate
6953309.17643691
Lat Long Location
6931 ROSALINDA LN, DALLAS, TX 75217
Unique Key
1302723727
17-00553048
Service Request Number: 17-00553048 • Address: 6036 RICHWATER DR, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00553048
Address
6036 RICHWATER DR, DALLAS, TX 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T11:25:31.000
Status
Closed
Created Date
2017-11-12T11:25:31.000
Update Date
2017-11-12T13:10:30.000
Closed Date
2017-11-12T13:10:31.000
Outcome
Resolved - Animal Relocated
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488545.14738648
Y Coordinate
7048744.83989461
Lat Long Location
6036 RICHWATER DR, DALLAS, TX 75252
Unique Key
1302707205
17-00553068
Service Request Number: 17-00553068 • Address: 7000 CLAYTON AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00553068
Address
7000 CLAYTON AVE, DALLAS, TX 75214
City Council District
14
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T11:57:14.000
Status
Closed
Created Date
2017-11-12T11:57:14.000
Update Date
2017-11-12T23:39:25.000
Closed Date
2017-11-12T23:39:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2509835.83204435
Y Coordinate
6983507.82430833
Lat Long Location
7000 CLAYTON AVE, DALLAS, TX 75214
Unique Key
1302708870
17-00553345
Service Request Number: 17-00553345 • Address: 3322 CHICAGO ST, DALLAS, 75212 • City Council District: 6
Service Request Number
17-00553345
Address
3322 CHICAGO ST, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T17:16:51.000
Status
Closed
Created Date
2017-11-12T17:16:51.000
Update Date
2017-11-12T20:02:51.000
Closed Date
2017-11-12T20:02:51.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2477811.02738033
Y Coordinate
6971515.68835064
Lat Long Location
3322 CHICAGO ST, DALLAS, 75212
Unique Key
1302730023
17-00596797
Service Request Number: 17-00596797 • Address: 2427 KATHLEEN AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00596797
Address
2427 KATHLEEN AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T11:06:02.000
Status
Closed
Created Date
2017-12-15T11:06:02.000
Update Date
2017-12-19T09:15:27.000
Closed Date
2017-12-19T09:15:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494776.40417862
Y Coordinate
6944120.56618452
Lat Long Location
2427 KATHLEEN AVE, DALLAS, TX 75216
Unique Key
1306276092
18-00159885
Service Request Number: 18-00159885 • Address: 1125 RAIN FOREST CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00159885
Address
1125 RAIN FOREST CT, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-12T18:03:32.000
Status
Closed
Created Date
2018-04-07T18:03:32.000
Update Date
2018-04-08T14:37:12.000
Closed Date
2018-04-08T14:37:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2539497.77708176
Y Coordinate
6954176.91555438
Lat Long Location
1125 RAIN FOREST CT, DALLAS, TX 75217
Unique Key
1319893304
17-00600343
Service Request Number: 17-00600343 • Address: 1439 WEST RIM RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00600343
Address
1439 WEST RIM RD, DALLAS, TX 75211
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-04T07:29:25.000
Status
Closed
Created Date
2017-12-19T07:29:25.000
Update Date
2017-12-19T14:15:05.000
Closed Date
2017-12-19T14:15:06.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2455852.52170926
Y Coordinate
6951932.0221664
Lat Long Location
1439 WEST RIM RD, DALLAS, TX 75211
Unique Key
1306554410
17-00601273
Service Request Number: 17-00601273 • Address: N BUCKNER BLVD & E NORTHWEST HWY, DALLAS, TX • City Council District: 10
Service Request Number
17-00601273
Address
N BUCKNER BLVD & E NORTHWEST HWY, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Guardrail Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T13:16:02.000
Status
Closed
Created Date
2017-12-19T13:16:02.000
Update Date
2017-12-19T16:59:20.000
Closed Date
2017-12-19T16:59:20.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515069.48280481
Y Coordinate
7000789.44203095
Lat Long Location
N BUCKNER BLVD & E NORTHWEST HWY, DALLAS, TX
Unique Key
1306615021
17-00552816
Service Request Number: 17-00552816 • Address: S BUCKNER BLVD & SAMUELL BLVD, DALLAS, TX • City Council District: 7
Service Request Number
17-00552816
Address
S BUCKNER BLVD & SAMUELL BLVD, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T16:45:16.000
Status
Closed
Created Date
2017-11-11T16:45:16.000
Update Date
2017-11-12T09:16:23.000
Closed Date
2017-11-12T09:16:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526160.10558264
Y Coordinate
6976032.07762713
Lat Long Location
S BUCKNER BLVD & SAMUELL BLVD, DALLAS, TX
Unique Key
1302682401
17-00596714
Service Request Number: 17-00596714 • Address: 3500 FAIRMOUNT ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00596714
Address
3500 FAIRMOUNT ST, DALLAS, TX 75219
City Council District
14
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-30T10:39:43.000
Status
Closed
Created Date
2017-12-15T10:39:43.000
Update Date
2017-12-19T10:21:09.000
Closed Date
2017-12-19T10:21:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2487515.30027823
Y Coordinate
6979030.24641669
Lat Long Location
3500 FAIRMOUNT ST, DALLAS, TX 75219
Unique Key
1306270736
17-00552814
Service Request Number: 17-00552814 • Address: 3000 LINFIELD RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00552814
Address
3000 LINFIELD RD, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T16:42:44.000
Status
Closed
Created Date
2017-11-11T16:42:44.000
Update Date
2017-11-12T07:53:31.000
Closed Date
2017-11-12T07:53:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500998.52929858
Y Coordinate
6945378.00867166
Lat Long Location
3000 LINFIELD RD, DALLAS, TX 75216
Unique Key
1302682256
18-00160346
Service Request Number: 18-00160346 • Address: 7401 SAMUELL BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00160346
Address
7401 SAMUELL BLVD, DALLAS, TX 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Confined in Vehicle - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-09T16:06:44.000
Status
Closed
Created Date
2018-04-08T16:06:44.000
Update Date
2018-04-08T17:33:26.000
Closed Date
2018-04-08T17:33:26.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2525177.50185028
Y Coordinate
6976100.02623065
Lat Long Location
7401 SAMUELL BLVD, DALLAS, TX 75228
Unique Key
1319944692
17-00587769
Service Request Number: 17-00587769 • Address: 11007 SWAFFAR DR, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00587769
Address
11007 SWAFFAR DR, DALLAS, 75228
City Council District
9
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-12T10:45:46.000
Status
Closed
Created Date
2017-12-08T10:45:46.000
Update Date
2018-03-10T07:49:10.000
Closed Date
2018-03-10T07:49:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2535667.52270507
Y Coordinate
6992722.35082011
Lat Long Location
11007 SWAFFAR DR, DALLAS, 75228
Unique Key
1305574042
17-00538884
Service Request Number: 17-00538884 • Address: 6502 WOFFORD DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00538884
Address
6502 WOFFORD DR, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-18T08:34:27.000
Status
Closed
Created Date
2017-11-02T08:34:27.000
Update Date
2017-12-19T10:15:26.000
Closed Date
2017-12-19T10:15:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2519111.62481834
Y Coordinate
6967557.2583487
Lat Long Location
6502 WOFFORD DR, DALLAS, TX 75227
Unique Key
1301525116
18-00103526
Service Request Number: 18-00103526 • Address: 7412 IRELAND AVE, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00103526
Address
7412 IRELAND AVE, DALLAS, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-13T13:52:42.000
Status
Closed
Created Date
2018-03-08T13:52:42.000
Update Date
2018-03-10T09:53:49.000
Closed Date
2018-03-10T09:53:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2523510.52515516
Y Coordinate
6968997.22098688
Lat Long Location
7412 IRELAND AVE, DALLAS, 75227
Unique Key
1315773814
17-00553259
Service Request Number: 17-00553259 • Address: 6916 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553259
Address
6916 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:43:55.000
Status
Closed
Created Date
2017-11-12T15:43:55.000
Update Date
2017-11-12T16:16:42.000
Closed Date
2017-11-12T16:16:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521049.43985358
Y Coordinate
6953475.18143317
Lat Long Location
6916 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1302723206
17-00552789
Service Request Number: 17-00552789 • Address: 1900 BROOKHAVEN DR, DALLAS, 75224 • City Council District: 1
Service Request Number
17-00552789
Address
1900 BROOKHAVEN DR, DALLAS, 75224
City Council District
1
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T15:58:10.000
Status
Closed
Created Date
2017-11-11T15:58:10.000
Update Date
2017-11-12T06:06:59.000
Closed Date
2017-11-12T06:06:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482656.20860604
Y Coordinate
6950818.18125064
Lat Long Location
1900 BROOKHAVEN DR, DALLAS, 75224
Unique Key
1302680044
17-00601410
Service Request Number: 17-00601410 • Address: 6701 NORTHAVEN RD, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00601410
Address
6701 NORTHAVEN RD, DALLAS, TX 75230
City Council District
11
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T14:12:05.000
Status
Closed
Created Date
2017-12-19T14:12:05.000
Update Date
2017-12-19T17:07:28.000
Closed Date
2017-12-19T17:07:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493178.26501814
Y Coordinate
7015314.71874848
Lat Long Location
6701 NORTHAVEN RD, DALLAS, TX 75230
Unique Key
1306623562
17-00596975
Service Request Number: 17-00596975 • Address: 5146 VICKERY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00596975
Address
5146 VICKERY BLVD, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T12:13:53.000
Status
Closed
Created Date
2017-12-15T12:13:53.000
Update Date
2017-12-19T11:05:54.000
Closed Date
2017-12-19T11:05:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495953.4660979
Y Coordinate
6986413.34571201
Lat Long Location
5146 VICKERY BLVD, DALLAS, TX 75206
Unique Key
1306287319
18-00160236
Service Request Number: 18-00160236 • Address: 2862 WILTON AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00160236
Address
2862 WILTON AVE, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-09T13:45:00.000
Status
Closed
Created Date
2018-04-08T13:45:00.000
Update Date
2018-04-08T16:43:06.000
Closed Date
2018-04-08T16:43:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470380.22163727
Y Coordinate
6952041.73991589
Lat Long Location
2862 WILTON AVE, DALLAS, TX 75211
Unique Key
1319936554
18-00106762
Service Request Number: 18-00106762 • Address: 8600 SKYLINE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00106762
Address
8600 SKYLINE DR, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T23:07:42.000
Status
Closed
Created Date
2018-03-09T23:07:42.000
Update Date
2018-03-10T07:53:10.000
Closed Date
2018-03-10T07:53:09.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504112.70552041
Y Coordinate
7017600.86984056
Lat Long Location
8600 SKYLINE DR, DALLAS, TX 75243
Unique Key
1316000391
18-00160515
Service Request Number: 18-00160515 • Address: 10621 SINCLAIR AVE, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00160515
Address
10621 SINCLAIR AVE, DALLAS, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-11T19:39:09.000
Status
Closed
Created Date
2018-04-08T19:39:09.000
Update Date
2018-04-08T20:49:33.000
Closed Date
2018-04-08T20:49:34.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2522008.9364808
Y Coordinate
6997518.94115894
Lat Long Location
10621 SINCLAIR AVE, DALLAS, 75218
Unique Key
1319956704
17-00553135
Service Request Number: 17-00553135 • Address: 4571 CEDARDALE DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00553135
Address
4571 CEDARDALE DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T14:08:42.000
Status
Closed
Created Date
2017-11-12T14:08:42.000
Update Date
2017-11-12T15:56:23.000
Closed Date
2017-11-12T15:56:23.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508030.18991626
Y Coordinate
6927934.22951383
Lat Long Location
4571 CEDARDALE DR, DALLAS, TX 75241
Unique Key
1302715345
17-00553208
Service Request Number: 17-00553208 • Address: 6807 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553208
Address
6807 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:48:26.000
Status
Closed
Created Date
2017-11-12T14:48:26.000
Update Date
2017-11-12T15:16:08.000
Closed Date
2017-11-12T15:16:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520309.12775837
Y Coordinate
6953381.31286728
Lat Long Location
6807 BARRETT DR, DALLAS, TX 75217
Unique Key
1302719545
17-00553184
Service Request Number: 17-00553184 • Address: 6941 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553184
Address
6941 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:38:46.000
Status
Closed
Created Date
2017-11-12T14:38:46.000
Update Date
2017-11-12T15:06:15.000
Closed Date
2017-11-12T15:06:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521281.98262721
Y Coordinate
6952757.84741118
Lat Long Location
6941 BARRETT DR, DALLAS, TX 75217
Unique Key
1302718241
17-00552881
Service Request Number: 17-00552881 • Address: 6138 SYMPHONY LN, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00552881
Address
6138 SYMPHONY LN, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-12-28T21:29:56.000
Status
Closed
Created Date
2017-11-11T21:29:56.000
Update Date
2017-11-12T11:24:45.000
Closed Date
2017-11-12T11:24:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2522446.43027253
Y Coordinate
6973955.95331751
Lat Long Location
6138 SYMPHONY LN, DALLAS, 75227
Unique Key
1302687491
17-00553178
Service Request Number: 17-00553178 • Address: 6936 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553178
Address
6936 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:36:20.000
Status
Closed
Created Date
2017-11-12T14:36:20.000
Update Date
2017-11-12T15:01:10.000
Closed Date
2017-11-12T15:01:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521220.24570995
Y Coordinate
6952748.25330365
Lat Long Location
6936 BARRETT DR, DALLAS, TX 75217
Unique Key
1302717892
17-00553065
Service Request Number: 17-00553065 • Address: 2600 BAHAMA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00553065
Address
2600 BAHAMA DR, DALLAS, 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T11:54:38.000
Status
Closed
Created Date
2017-11-12T11:54:38.000
Update Date
2017-11-12T22:05:06.000
Closed Date
2017-11-12T22:05:06.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471736.02307467
Y Coordinate
6961814.57355314
Lat Long Location
2600 BAHAMA DR, DALLAS, 75211
Unique Key
1302708630
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