Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
17-00552928
Service Request Number: 17-00552928 • Address: 6714 NORWAY RD, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00552928
Address
6714 NORWAY RD, DALLAS, TX 75230
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T05:05:27.000
Status
Closed
Created Date
2017-11-12T05:05:27.000
Update Date
2017-11-12T05:05:27.000
Closed Date
2017-11-12T05:05:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2493458.43277683
Y Coordinate
7010364.35726712
Lat Long Location
6714 NORWAY RD, DALLAS, TX 75230
Unique Key
1302694267
17-00514750
Service Request Number: 17-00514750 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00514750
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-19T14:40:50.000
Status
Closed
Created Date
2017-10-17T14:40:50.000
Update Date
2017-10-27T13:31:13.000
Closed Date
2017-10-27T13:31:13.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468344.73045528
Y Coordinate
6966447.95055614
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1299482717
17-00595614
Service Request Number: 17-00595614 • Address: 1900 HARLANDALE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00595614
Address
1900 HARLANDALE AVE, DALLAS, TX 75216
City Council District
4
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-16T13:22:37.000
Status
Closed
Created Date
2017-12-14T13:22:37.000
Update Date
2017-12-19T13:10:31.000
Closed Date
2017-12-19T13:10:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488315.27375424
Y Coordinate
6950872.74606955
Lat Long Location
1900 HARLANDALE AVE, DALLAS, TX 75216
Unique Key
1306190642
17-00529814
Service Request Number: 17-00529814 • Address: 4717 LINNET LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00529814
Address
4717 LINNET LN, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T16:41:04.000
Status
Closed
Created Date
2017-10-26T16:41:04.000
Update Date
2017-10-27T10:33:26.000
Closed Date
2017-10-27T10:33:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481520.31850794
Y Coordinate
6993815.7867877
Lat Long Location
4717 LINNET LN, DALLAS, TX 75209
Unique Key
1300772698
17-00540841
Service Request Number: 17-00540841 • Address: 12399 GREENVILLE AVE, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00540841
Address
12399 GREENVILLE AVE, DALLAS, 75243
City Council District
10
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-17T09:00:37.000
Status
Closed
Created Date
2017-11-03T09:00:37.000
Update Date
2017-11-12T06:47:16.000
Closed Date
2017-11-12T06:47:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2507391.97827305
Y Coordinate
7020814.73635166
Lat Long Location
12399 GREENVILLE AVE, DALLAS, 75243
Unique Key
1301669076
17-00553272
Service Request Number: 17-00553272 • Address: 2015 TEAGARDEN CT, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00553272
Address
2015 TEAGARDEN CT, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Safety Obstruction - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T15:49:53.000
Status
Closed
Created Date
2017-11-12T15:49:53.000
Update Date
2017-11-12T16:56:41.000
Closed Date
2017-11-12T16:56:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533790.7071947
Y Coordinate
6933639.53632688
Lat Long Location
2015 TEAGARDEN CT, DALLAS, TX 75217
Unique Key
1302723826
17-00596189
Service Request Number: 17-00596189 • Address: 9570 NORTHCLIFF DR, DALLAS, 75218 • City Council District: 9
Service Request Number
17-00596189
Address
9570 NORTHCLIFF DR, DALLAS, 75218
City Council District
9
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-18T22:48:26.000
Status
Closed
Created Date
2017-12-14T22:48:26.000
Update Date
2018-03-10T15:00:04.000
Closed Date
2018-03-10T15:00:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2517784.89933056
Y Coordinate
6995649.59696279
Lat Long Location
9570 NORTHCLIFF DR, DALLAS, 75218
Unique Key
1306233743
17-00531159
Service Request Number: 17-00531159 • Address: 302 N GLASGOW DR, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00531159
Address
302 N GLASGOW DR, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-03T14:37:16.000
Status
Closed
Created Date
2017-10-27T14:37:16.000
Update Date
2017-10-27T15:23:23.000
Closed Date
2017-10-27T15:23:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505474.53110465
Y Coordinate
6980721.79919289
Lat Long Location
302 N GLASGOW DR, DALLAS, TX 75214
Unique Key
1300876238
17-00553300
Service Request Number: 17-00553300 • Address: 6926 ROSALINDA LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553300
Address
6926 ROSALINDA LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T16:04:37.000
Status
Closed
Created Date
2017-11-12T16:04:37.000
Update Date
2017-11-12T16:36:34.000
Closed Date
2017-11-12T16:36:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521002.4745007
Y Coordinate
6953302.06717182
Lat Long Location
6926 ROSALINDA LN, DALLAS, TX 75217
Unique Key
1302725603
17-00571506
Service Request Number: 17-00571506 • Address: 4800 W LOVERS LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00571506
Address
4800 W LOVERS LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-18T15:46:43.000
Status
Closed
Created Date
2017-11-27T15:46:43.000
Update Date
2017-12-19T08:05:00.000
Closed Date
2017-12-19T08:05:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481953.85655858
Y Coordinate
6996674.02693437
Lat Long Location
4800 W LOVERS LN, DALLAS, TX 75209
Unique Key
1304323987
17-00563578
Service Request Number: 17-00563578 • Address: 2411 N PRAIRIE AVE, DALLAS, 75204 • City Council District: 2
Service Request Number
17-00563578
Address
2411 N PRAIRIE AVE, DALLAS, 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-06T17:28:30.000
Status
Closed
Created Date
2017-11-19T17:28:30.000
Update Date
2017-12-19T15:41:24.000
Closed Date
2017-12-19T15:41:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495967.53405112
Y Coordinate
6982185.61477443
Lat Long Location
2411 N PRAIRIE AVE, DALLAS, 75204
Unique Key
1303609221
18-00107578
Service Request Number: 18-00107578 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107578
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:42:30.000
Status
Closed
Created Date
2018-03-11T08:42:30.000
Update Date
2018-03-11T08:43:02.000
Closed Date
2018-03-11T08:43:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316077313
18-00123254
Service Request Number: 18-00123254 • Address: MIDWAY RD & WILLOW LN, DALLAS, TX • City Council District: 13
Service Request Number
18-00123254
Address
MIDWAY RD & WILLOW LN, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-27T03:19:00.000
Status
Closed
Created Date
2018-03-20T03:19:00.000
Update Date
2018-03-24T12:06:41.000
Closed Date
2018-03-24T12:06:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478439.54301218
Y Coordinate
7019459.70863082
Lat Long Location
MIDWAY RD & WILLOW LN, DALLAS, TX
Unique Key
1317222330
16-00547611
Service Request Number: 16-00547611 • Address: 3035 PINE ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
16-00547611
Address
3035 PINE ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2016-12-12T07:31:18.000
Status
Lien Hold
Created Date
2016-10-27T07:31:18.000
Update Date
2017-10-28T01:00:03.000
Closed Date
2017-10-28T01:00:03.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505076.70648022
Y Coordinate
6964621.15200885
Lat Long Location
3035 PINE ST, DALLAS, TX 75215
Unique Key
1233153047
17-00545373
Service Request Number: 17-00545373 • Address: 12324 GREENVILLE AVE, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00545373
Address
12324 GREENVILLE AVE, DALLAS, 75243
City Council District
10
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-20T16:24:35.000
Status
Duplicate (closed)
Created Date
2017-11-06T16:24:35.000
Update Date
2017-11-12T06:47:15.000
Closed Date
2017-11-12T06:47:16.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2507405.95915341
Y Coordinate
7020634.82408098
Lat Long Location
12324 GREENVILLE AVE, DALLAS, 75243
Unique Key
1302017291
17-00597164
Service Request Number: 17-00597164 • Address: 1850 WOODY RD, SEAGOVILLE, 75253 • City Council District: 8
Service Request Number
17-00597164
Address
1850 WOODY RD, SEAGOVILLE, 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-22T14:10:25.000
Status
Closed
Created Date
2017-12-15T14:10:25.000
Update Date
2017-12-19T08:40:50.000
Closed Date
2017-12-19T08:40:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2553967.62712269
Y Coordinate
6932529.97965891
Lat Long Location
1850 WOODY RD, SEAGOVILLE, 75253
Unique Key
1306301940
17-00600764
Service Request Number: 17-00600764 • Address: N BISHOP AVE & W COLORADO BLVD, DALLAS, TX • City Council District: 1
Service Request Number
17-00600764
Address
N BISHOP AVE & W COLORADO BLVD, DALLAS, TX
City Council District
1
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-22T10:04:06.000
Status
Closed
Created Date
2017-12-19T10:04:06.000
Update Date
2017-12-19T10:09:13.000
Closed Date
2017-12-19T10:09:13.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483186.42540163
Y Coordinate
6963270.09908462
Lat Long Location
N BISHOP AVE & W COLORADO BLVD, DALLAS, TX
Unique Key
1306582295
17-00553257
Service Request Number: 17-00553257 • Address: 6908 SARAH LEE DR, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00553257
Address
6908 SARAH LEE DR, DALLAS, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:42:46.000
Status
Closed
Created Date
2017-11-12T15:42:46.000
Update Date
2017-11-12T16:16:41.000
Closed Date
2017-11-12T16:16:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521018.11547117
Y Coordinate
6953474.91479107
Lat Long Location
6908 SARAH LEE DR, DALLAS, 75217
Unique Key
1302723121
17-00553267
Service Request Number: 17-00553267 • Address: 7024 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553267
Address
7024 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:47:26.000
Status
Closed
Created Date
2017-11-12T15:47:26.000
Update Date
2017-11-12T16:21:30.000
Closed Date
2017-11-12T16:21:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521659.12453054
Y Coordinate
6953480.3610705
Lat Long Location
7024 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1302723624
17-00601706
Service Request Number: 17-00601706 • Address: 4400 SIMPSON STUART RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00601706
Address
4400 SIMPSON STUART RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-11T16:05:06.000
Status
Closed
Created Date
2017-12-19T16:05:06.000
Update Date
2017-12-19T16:07:55.000
Closed Date
2017-12-19T16:07:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507921.54859877
Y Coordinate
6935010.76750488
Lat Long Location
4400 SIMPSON STUART RD, DALLAS, TX 75241
Unique Key
1306644041
17-00595878
Service Request Number: 17-00595878 • Address: 2441 56TH ST, DALLAS, 75241 • City Council District: 8
Service Request Number
17-00595878
Address
2441 56TH ST, DALLAS, 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-29T15:24:32.000
Status
Closed
Created Date
2017-12-14T15:24:32.000
Update Date
2017-12-19T08:57:09.000
Closed Date
2017-12-19T08:57:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497018.91798361
Y Coordinate
6937252.25144203
Lat Long Location
2441 56TH ST, DALLAS, 75241
Unique Key
1306208494
18-00160235
Service Request Number: 18-00160235 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160235
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T13:44:24.000
Status
Closed
Created Date
2018-04-08T13:44:24.000
Update Date
2018-04-08T13:45:05.000
Closed Date
2018-04-08T13:45:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319936511
17-00585645
Service Request Number: 17-00585645 • Address: 810 BLAYLOCK DR, DALLAS, 75203 • City Council District: 1
Service Request Number
17-00585645
Address
810 BLAYLOCK DR, DALLAS, 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-06T18:31:13.000
Status
Closed
Created Date
2017-12-06T18:31:13.000
Update Date
2017-12-19T13:55:20.000
Closed Date
2017-12-19T13:55:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485928.58789934
Y Coordinate
6962658.50044723
Lat Long Location
810 BLAYLOCK DR, DALLAS, 75203
Unique Key
1305409400
17-00553247
Service Request Number: 17-00553247 • Address: 6818 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553247
Address
6818 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:28:45.000
Status
Closed
Created Date
2017-11-12T15:28:45.000
Update Date
2017-11-12T16:16:39.000
Closed Date
2017-11-12T16:16:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520853.2963664
Y Coordinate
6953472.34387236
Lat Long Location
6818 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1302722309
18-00106408
Service Request Number: 18-00106408 • Address: 6025 AVERILL WAY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
18-00106408
Address
6025 AVERILL WAY, DALLAS, TX 75225
City Council District
13
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T16:08:16.000
Status
Closed
Created Date
2018-03-09T16:08:16.000
Update Date
2018-03-10T17:05:59.000
Closed Date
2018-03-10T17:05:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489279.03447492
Y Coordinate
7002576.36754254
Lat Long Location
6025 AVERILL WAY, DALLAS, TX 75225
Unique Key
1315970733
17-00553030
Service Request Number: 17-00553030 • Address: 4611 LAWNVIEW AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00553030
Address
4611 LAWNVIEW AVE, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T11:02:17.000
Status
Closed
Created Date
2017-11-12T11:02:17.000
Update Date
2017-11-12T11:02:18.000
Closed Date
2017-11-12T11:02:17.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2514614.95611065
Y Coordinate
6973133.61610628
Lat Long Location
4611 LAWNVIEW AVE, DALLAS, TX 75227
Unique Key
1302705818
17-00601717
Service Request Number: 17-00601717 • Address: 4400 SIMPSON STUART RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00601717
Address
4400 SIMPSON STUART RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-11T16:10:04.000
Status
Closed
Created Date
2017-12-19T16:10:04.000
Update Date
2017-12-19T16:12:47.000
Closed Date
2017-12-19T16:12:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507921.54859877
Y Coordinate
6935010.76750488
Lat Long Location
4400 SIMPSON STUART RD, DALLAS, TX 75241
Unique Key
1306645063
17-00596245
Service Request Number: 17-00596245 • Address: 6238 NORTHWOOD RD, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00596245
Address
6238 NORTHWOOD RD, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T07:26:38.000
Status
Closed
Created Date
2017-12-15T07:26:38.000
Update Date
2017-12-19T09:32:25.000
Closed Date
2017-12-19T09:32:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490781.6823966
Y Coordinate
7003482.02919162
Lat Long Location
6238 NORTHWOOD RD, DALLAS, TX 75225
Unique Key
1306239086
17-00447951
Service Request Number: 17-00447951 • Address: 425 HILLVALE DR, DALLAS, TX 75241 • City Council District: 4
Service Request Number
17-00447951
Address
425 HILLVALE DR, DALLAS, TX 75241
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-17T13:38:53.000
Status
Closed
Created Date
2017-09-06T13:38:53.000
Update Date
2017-12-19T10:05:42.000
Closed Date
2017-12-19T10:05:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485880.72308108
Y Coordinate
6934809.09632288
Lat Long Location
425 HILLVALE DR, DALLAS, TX 75241
Unique Key
1293650671
17-00553036
Service Request Number: 17-00553036 • Address: 500 E 6TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00553036
Address
500 E 6TH ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T11:08:43.000
Status
Closed
Created Date
2017-11-12T11:08:43.000
Update Date
2017-11-12T14:11:02.000
Closed Date
2017-11-12T14:11:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485695.79907021
Y Coordinate
6961298.26240195
Lat Long Location
500 E 6TH ST, DALLAS, TX 75203
Unique Key
1302706230
17-00597218
Service Request Number: 17-00597218 • Address: 7219 BRENNANS DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00597218
Address
7219 BRENNANS DR, DALLAS, TX 75214
City Council District
9
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-02T14:32:00.000
Status
Closed
Created Date
2017-12-15T14:32:00.000
Update Date
2017-12-19T16:40:51.000
Closed Date
2017-12-19T16:40:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509921.84302977
Y Coordinate
6993497.963758
Lat Long Location
7219 BRENNANS DR, DALLAS, TX 75214
Unique Key
1306305072
17-00601049
Service Request Number: 17-00601049 • Address: 6223 PARKDALE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00601049
Address
6223 PARKDALE DR, DALLAS, TX 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T11:33:45.000
Closed Date
2017-12-16T00:00:00.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2517709.64594089
Y Coordinate
6968547.57822246
Lat Long Location
6223 PARKDALE DR, DALLAS, TX 75227
Unique Key
1306600924
17-00553249
Service Request Number: 17-00553249 • Address: 6904 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553249
Address
6904 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:29:42.000
Status
Closed
Created Date
2017-11-12T15:29:42.000
Update Date
2017-11-12T16:16:40.000
Closed Date
2017-11-12T16:16:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521002.45471374
Y Coordinate
6953474.78153323
Lat Long Location
6904 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1302722447
17-00553163
Service Request Number: 17-00553163 • Address: 6830 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553163
Address
6830 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:30:25.000
Status
Closed
Created Date
2017-11-12T14:30:25.000
Update Date
2017-11-12T14:56:06.000
Closed Date
2017-11-12T14:56:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520567.50055018
Y Coordinate
6953140.07974518
Lat Long Location
6830 BARRETT DR, DALLAS, TX 75217
Unique Key
1302717118
17-00553278
Service Request Number: 17-00553278 • Address: 7024 ROSALINDA LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553278
Address
7024 ROSALINDA LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:52:35.000
Status
Closed
Created Date
2017-11-12T15:52:35.000
Update Date
2017-11-12T16:26:42.000
Closed Date
2017-11-12T16:26:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521672.955054
Y Coordinate
6953165.92528807
Lat Long Location
7024 ROSALINDA LN, DALLAS, TX 75217
Unique Key
1302724163
17-00596075
Service Request Number: 17-00596075 • Address: 2714 SCOTLAND DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00596075
Address
2714 SCOTLAND DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-21T17:38:04.000
Status
Closed
Created Date
2017-12-14T17:38:04.000
Update Date
2017-12-19T08:48:36.000
Closed Date
2017-12-19T08:48:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498192.65883535
Y Coordinate
6943210.68319719
Lat Long Location
2714 SCOTLAND DR, DALLAS, TX 75216
Unique Key
1306224818
18-00087851
Service Request Number: 18-00087851 • Address: 7148 MIDBURY DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
18-00087851
Address
7148 MIDBURY DR, DALLAS, TX 75230
City Council District
11
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-06T09:39:21.000
Status
Closed
Created Date
2018-02-28T09:39:21.000
Update Date
2018-03-10T15:01:48.000
Closed Date
2018-03-10T15:01:48.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2495402.20834895
Y Coordinate
7015115.86971234
Lat Long Location
7148 MIDBURY DR, DALLAS, TX 75230
Unique Key
1314615789
17-00590046
Service Request Number: 17-00590046 • Address: 6614 VICTORIA AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00590046
Address
6614 VICTORIA AVE, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-20T10:07:09.000
Status
Closed
Created Date
2017-12-11T10:07:09.000
Update Date
2017-12-19T08:36:41.000
Closed Date
2017-12-19T08:36:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481023.78874679
Y Coordinate
6992063.97874921
Lat Long Location
6614 VICTORIA AVE, DALLAS, TX 75209
Unique Key
1305774344
18-00107334
Service Request Number: 18-00107334 • Address: 114 W HOBSON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00107334
Address
114 W HOBSON AVE, DALLAS, TX 75224
City Council District
4
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-26T16:30:25.000
Status
Closed
Created Date
2018-03-10T16:30:25.000
Update Date
2018-03-10T16:33:27.000
Closed Date
2018-03-10T16:33:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484168.61382113
Y Coordinate
6947173.37421554
Lat Long Location
114 W HOBSON AVE, DALLAS, TX 75224
Unique Key
1316050159
17-00601982
Service Request Number: 17-00601982 • Address: 10100 KITTYHAWK LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00601982
Address
10100 KITTYHAWK LN, DALLAS, TX 75217
City Council District
5
Department
Street Services
Service Request Type
Barricades - Reset/Replace - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T20:41:13.000
Status
Closed
Created Date
2017-12-19T20:41:13.000
Update Date
2017-12-19T23:59:39.000
Closed Date
2017-12-19T23:59:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537421.25173997
Y Coordinate
6952193.6802947
Lat Long Location
10100 KITTYHAWK LN, DALLAS, TX 75217
Unique Key
1306667445
18-00106839
Service Request Number: 18-00106839 • Address: 5700 ELLSWORTH AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00106839
Address
5700 ELLSWORTH AVE, DALLAS, 75206
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T08:11:00.000
Status
Closed
Created Date
2018-03-10T08:11:00.000
Update Date
2018-03-10T13:18:40.000
Closed Date
2018-03-10T13:18:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499816.68021668
Y Coordinate
6990677.11771899
Lat Long Location
5700 ELLSWORTH AVE, DALLAS, 75206
Unique Key
1316012833
17-00553167
Service Request Number: 17-00553167 • Address: 6846 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553167
Address
6846 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:31:46.000
Status
Closed
Created Date
2017-11-12T14:31:46.000
Update Date
2017-11-12T15:01:03.000
Closed Date
2017-11-12T15:01:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520627.84854277
Y Coordinate
6953103.85447633
Lat Long Location
6846 BARRETT DR, DALLAS, TX 75217
Unique Key
1302717344
17-00553164
Service Request Number: 17-00553164 • Address: 6834 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553164
Address
6834 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:30:53.000
Status
Closed
Created Date
2017-11-12T14:30:53.000
Update Date
2017-11-12T14:56:07.000
Closed Date
2017-11-12T14:56:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520582.58754832
Y Coordinate
6953131.02342797
Lat Long Location
6834 BARRETT DR, DALLAS, TX 75217
Unique Key
1302717159
18-00086464
Service Request Number: 18-00086464 • Address: 3998 OAK LAWN AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00086464
Address
3998 OAK LAWN AVE, DALLAS, 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-05T14:58:27.000
Status
Duplicate (closed)
Created Date
2018-02-27T14:58:27.000
Update Date
2018-03-24T15:34:08.000
Closed Date
2018-03-24T15:34:09.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490018.49705287
Y Coordinate
6984521.72242549
Lat Long Location
3998 OAK LAWN AVE, DALLAS, 75219
Unique Key
1314508827
18-00211273
Service Request Number: 18-00211273 • Address: 3814 WALDRON AVE, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00211273
Address
3814 WALDRON AVE, DALLAS, 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-10-24T22:16:56.000
Status
Open
Created Date
2018-05-04T22:16:56.000
Update Date
2018-05-06T21:23:13.000
Closed Date
2018-05-04T22:16:56.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2501716.95950921
Y Coordinate
6963258.46053366
Lat Long Location
3814 WALDRON AVE, DALLAS, 75215
Unique Key
1325373119
17-00595648
Service Request Number: 17-00595648 • Address: 3414 IVANDELL AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00595648
Address
3414 IVANDELL AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Boarding Home Facilities - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2019-05-29T13:37:08.000
Status
Closed
Created Date
2017-12-14T13:37:08.000
Update Date
2017-12-19T14:51:22.000
Closed Date
2017-12-19T14:51:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2467620.92016755
Y Coordinate
6954497.75537718
Lat Long Location
3414 IVANDELL AVE, DALLAS, TX 75211
Unique Key
1306192760
18-00105254
Service Request Number: 18-00105254 • Address: 3300 MICHIGAN AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00105254
Address
3300 MICHIGAN AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-14T11:10:09.000
Status
Closed
Created Date
2018-03-09T11:10:09.000
Update Date
2018-03-11T07:52:40.000
Closed Date
2018-03-11T07:52:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486129.36021453
Y Coordinate
6943336.85657104
Lat Long Location
3300 MICHIGAN AVE, DALLAS, TX 75216
Unique Key
1315899308
18-00107213
Service Request Number: 18-00107213 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107213
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:34:43.000
Status
Closed
Created Date
2018-03-10T13:34:43.000
Update Date
2018-03-10T13:35:20.000
Closed Date
2018-03-10T13:35:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316039818
17-00516749
Service Request Number: 17-00516749 • Address: 1237 VALLEY ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00516749
Address
1237 VALLEY ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T14:31:34.000
Status
Closed
Created Date
2017-10-18T14:31:34.000
Update Date
2017-10-27T09:55:20.000
Closed Date
2017-10-27T09:55:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489385.66818024
Y Coordinate
6957694.73322755
Lat Long Location
1237 VALLEY ST, DALLAS, TX 75203
Unique Key
1299646035
17-00553295
Service Request Number: 17-00553295 • Address: 4408 CROOKED LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00553295
Address
4408 CROOKED LN, DALLAS, TX 75229
City Council District
13
Department
Street Services
Service Request Type
Lid Cover Missing-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T16:01:08.000
Status
Closed
Created Date
2017-11-12T16:01:08.000
Update Date
2017-11-12T18:33:48.000
Closed Date
2017-11-12T18:33:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479851.05251524
Y Coordinate
7014808.44486066
Lat Long Location
4408 CROOKED LN, DALLAS, TX 75229
Unique Key
1302725024
DFW Data AI • Dallas-Fort Worth public-data exploration interface