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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
18-00133110
Service Request Number: 18-00133110 • Address: W 7TH ST & N LLEWELLYN AVE, DALLAS, TX • City Council District: 1
Service Request Number
18-00133110
Address
W 7TH ST & N LLEWELLYN AVE, DALLAS, TX
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T17:26:18.000
Status
Closed
Created Date
2018-03-24T17:26:18.000
Update Date
2018-03-24T18:00:52.000
Closed Date
2018-03-24T18:00:52.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481296.93848702
Y Coordinate
6959486.77232449
Lat Long Location
W 7TH ST & N LLEWELLYN AVE, DALLAS, TX
Unique Key
1317927817
17-00528135
Service Request Number: 17-00528135 • Address: CADIZ ST & S ERVAY ST, DALLAS, TX • City Council District: 2
Service Request Number
17-00528135
Address
CADIZ ST & S ERVAY ST, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T19:57:23.000
Status
Closed
Created Date
2017-10-25T19:57:23.000
Update Date
2017-10-26T07:24:59.000
Closed Date
2017-10-26T07:24:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492730.18050508
Y Coordinate
6969283.82926673
Lat Long Location
CADIZ ST & S ERVAY ST, DALLAS, TX
Unique Key
1300628680
17-00291926
Service Request Number: 17-00291926 • Address: 6105 GLENNOX LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00291926
Address
6105 GLENNOX LN, DALLAS, TX 75214
City Council District
9
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T10:54:58.000
Status
Closed
Created Date
2017-06-19T10:54:58.000
Update Date
2017-10-25T16:02:35.000
Closed Date
2017-10-25T16:02:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2502821.54980826
Y Coordinate
6996655.34944209
Lat Long Location
6105 GLENNOX LN, DALLAS, TX 75214
Unique Key
1277946415
17-00523620
Service Request Number: 17-00523620 • Address: 4807 S DENLEY DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
17-00523620
Address
4807 S DENLEY DR, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:04:47.000
Status
Closed
Created Date
2017-10-23T15:04:47.000
Update Date
2017-10-26T16:07:40.000
Closed Date
2017-10-26T16:07:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493706.07572964
Y Coordinate
6938237.17203318
Lat Long Location
4807 S DENLEY DR, DALLAS, TX 75216
Unique Key
1300255171
17-00523508
Service Request Number: 17-00523508 • Address: 2300 S ST AUGUSTINE RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00523508
Address
2300 S ST AUGUSTINE RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T14:39:45.000
Status
Closed
Created Date
2017-10-23T14:39:45.000
Update Date
2017-10-26T15:32:30.000
Closed Date
2017-10-26T15:32:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2536564.4804659
Y Coordinate
6932623.52613792
Lat Long Location
2300 S ST AUGUSTINE RD, DALLAS, TX 75217
Unique Key
1300248024
17-00519030
Service Request Number: 17-00519030 • Address: 9016 GUNNISON DR, DALLAS, TX 75231 • City Council District: 10
Service Request Number
17-00519030
Address
9016 GUNNISON DR, DALLAS, TX 75231
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-02T17:05:30.000
Status
Closed
Created Date
2017-10-19T17:05:30.000
Update Date
2017-10-25T17:07:58.000
Closed Date
2017-10-25T17:07:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509167.96077769
Y Coordinate
7008693.15485788
Lat Long Location
9016 GUNNISON DR, DALLAS, TX 75231
Unique Key
1299834257
18-00132979
Service Request Number: 18-00132979 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132979
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T14:18:41.000
Status
Closed
Created Date
2018-03-24T14:18:41.000
Update Date
2018-03-24T14:19:18.000
Closed Date
2018-03-24T14:19:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317916569
18-00130522
Service Request Number: 18-00130522 • Address: 5833 PORTSMOUTH LN, DALLAS, TX 75252 • City Council District: 11
Service Request Number
18-00130522
Address
5833 PORTSMOUTH LN, DALLAS, TX 75252
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T08:50:53.000
Status
Closed
Created Date
2018-03-23T08:50:53.000
Update Date
2018-03-24T11:25:30.000
Closed Date
2018-03-24T11:25:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487440.37363012
Y Coordinate
7045869.04808073
Lat Long Location
5833 PORTSMOUTH LN, DALLAS, TX 75252
Unique Key
1317742439
18-00129976
Service Request Number: 18-00129976 • Address: 3800 S TYLER ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00129976
Address
3800 S TYLER ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-06-15T16:53:06.000
Status
Closed
Created Date
2018-03-22T16:53:06.000
Update Date
2018-03-24T16:06:58.000
Closed Date
2018-03-24T16:06:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2480000.17075236
Y Coordinate
6941025.62178132
Lat Long Location
3800 S TYLER ST, DALLAS, TX 75224
Unique Key
1317695436
18-00132343
Service Request Number: 18-00132343 • Address: WARREN AVE & HOLMES ST, DALLAS, TX • City Council District: 7
Service Request Number
18-00132343
Address
WARREN AVE & HOLMES ST, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T17:56:51.000
Status
Closed
Created Date
2018-03-23T17:56:51.000
Update Date
2018-03-24T10:38:06.000
Closed Date
2018-03-24T10:38:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498618.60209612
Y Coordinate
6962972.78531093
Lat Long Location
WARREN AVE & HOLMES ST, DALLAS, TX
Unique Key
1317861592
17-00490677
Service Request Number: 17-00490677 • Address: 5122 BLANCHARD DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00490677
Address
5122 BLANCHARD DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T09:32:44.000
Status
Closed
Created Date
2017-10-02T09:32:44.000
Update Date
2017-10-26T11:09:48.000
Closed Date
2017-10-26T11:09:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518145.95783974
Y Coordinate
6974581.87102864
Lat Long Location
5122 BLANCHARD DR, DALLAS, TX 75227
Unique Key
1297411417
17-00527762
Service Request Number: 17-00527762 • Address: 1802 ROYAL LN, DALLAS, TX 75229 • Department: Management Services
Service Request Number
17-00527762
Address
1802 ROYAL LN, DALLAS, TX 75229
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T15:50:49.000
Status
Closed
Created Date
2017-10-25T15:50:49.000
Update Date
2017-10-25T16:44:12.000
Closed Date
2017-10-25T16:44:12.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2453894.04683896
Y Coordinate
7012352.92328106
Lat Long Location
1802 ROYAL LN, DALLAS, TX 75229
Unique Key
1300596899
18-00132740
Service Request Number: 18-00132740 • Address: 1807 OAK HILL CIR, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00132740
Address
1807 OAK HILL CIR, DALLAS, 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T10:09:40.000
Status
Closed
Created Date
2018-03-24T10:09:40.000
Update Date
2018-03-24T12:18:54.000
Closed Date
2018-03-24T12:18:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2530977.09271556
Y Coordinate
6957995.98298026
Lat Long Location
1807 OAK HILL CIR, DALLAS, 75217
Unique Key
1317898203
18-00045417
Service Request Number: 18-00045417 • Address: 343 APPIAN WAY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00045417
Address
343 APPIAN WAY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-03-16T09:26:06.000
Status
Closed
Created Date
2018-02-01T09:26:06.000
Update Date
2018-03-24T12:07:38.000
Closed Date
2018-03-24T12:07:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485300.84886995
Y Coordinate
6953145.59191774
Lat Long Location
343 APPIAN WAY, DALLAS, TX 75216
Unique Key
1311279283
17-00517780
Service Request Number: 17-00517780 • Address: 6128 SAMUELL BLVD, DALLAS, 75228 • City Council District: 7
Service Request Number
17-00517780
Address
6128 SAMUELL BLVD, DALLAS, 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-16T09:20:09.000
Status
Closed
Created Date
2017-10-19T09:20:09.000
Update Date
2017-10-26T09:03:42.000
Closed Date
2017-10-26T09:03:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2522008.06743576
Y Coordinate
6975835.27580635
Lat Long Location
6128 SAMUELL BLVD, DALLAS, 75228
Unique Key
1299741969
17-00494856
Service Request Number: 17-00494856 • Address: 4127 WESTERN ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00494856
Address
4127 WESTERN ST, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-03T11:03:39.000
Status
Closed
Created Date
2017-10-04T11:03:39.000
Update Date
2017-10-26T07:44:55.000
Closed Date
2017-10-26T07:44:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2464386.75477714
Y Coordinate
6952326.13307358
Lat Long Location
4127 WESTERN ST, DALLAS, TX 75211
Unique Key
1297749075
18-00133113
Service Request Number: 18-00133113 • Address: 6183 JUNIUS ST, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00133113
Address
6183 JUNIUS ST, DALLAS, 75214
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-09T17:35:37.000
Status
Closed
Created Date
2018-03-24T17:35:37.000
Update Date
2018-03-24T18:22:50.000
Closed Date
2018-03-24T18:22:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505090.64211362
Y Coordinate
6982417.83164033
Lat Long Location
6183 JUNIUS ST, DALLAS, 75214
Unique Key
1317928092
18-00131112
Service Request Number: 18-00131112 • Address: 9941 WHITEHURST DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00131112
Address
9941 WHITEHURST DR, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T11:28:49.000
Status
Closed
Created Date
2018-03-23T11:28:49.000
Update Date
2018-03-24T19:56:29.000
Closed Date
2018-03-24T19:56:29.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513874.45795025
Y Coordinate
7014961.85061157
Lat Long Location
9941 WHITEHURST DR, DALLAS, TX 75243
Unique Key
1317780846
18-00133029
Service Request Number: 18-00133029 • Address: WYCLIFF AVE & GILBERT AVE, DALLAS, TX • City Council District: 14
Service Request Number
18-00133029
Address
WYCLIFF AVE & GILBERT AVE, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Barricades - Pickup - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T15:29:22.000
Status
Closed
Created Date
2018-03-24T15:29:22.000
Update Date
2018-03-24T21:09:06.000
Closed Date
2018-03-24T21:09:06.000
Outcome
Closed - Close SR
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488091.63459649
Y Coordinate
6985133.02149805
Lat Long Location
WYCLIFF AVE & GILBERT AVE, DALLAS, TX
Unique Key
1317920658
18-00132661
Service Request Number: 18-00132661 • Address: 9506 MEADOWBROOK DR, DALLAS, TX 75220 • City Council District: 13
Service Request Number
18-00132661
Address
9506 MEADOWBROOK DR, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T09:05:30.000
Status
Closed
Created Date
2018-03-24T09:05:30.000
Update Date
2018-03-24T15:31:46.000
Closed Date
2018-03-24T15:31:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485022.8063861
Y Coordinate
7004524.13375703
Lat Long Location
9506 MEADOWBROOK DR, DALLAS, TX 75220
Unique Key
1317892397
17-00526097
Service Request Number: 17-00526097 • Address: 5234 BEEMAN AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00526097
Address
5234 BEEMAN AVE, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T16:38:20.000
Status
Closed
Created Date
2017-10-24T16:38:20.000
Update Date
2017-10-25T14:54:19.000
Closed Date
2017-10-25T14:54:19.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507992.30802918
Y Coordinate
6974231.49000466
Lat Long Location
5234 BEEMAN AVE, DALLAS, TX 75223
Unique Key
1300455949
17-00193371
Service Request Number: 17-00193371 • Address: 1200 COLEMAN AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00193371
Address
1200 COLEMAN AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-05-09T19:22:27.000
Status
Closed
Created Date
2017-04-25T19:22:27.000
Update Date
2017-10-26T17:37:02.000
Closed Date
2017-10-26T17:37:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2497699.16158619
Y Coordinate
6962271.15355174
Lat Long Location
1200 COLEMAN AVE, DALLAS, TX 75215
Unique Key
1267165573
17-00525578
Service Request Number: 17-00525578 • Address: 7521 LONG CANYON TRL, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00525578
Address
7521 LONG CANYON TRL, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-21T13:56:05.000
Status
Closed
Created Date
2017-10-24T13:56:05.000
Update Date
2017-10-26T10:36:06.000
Closed Date
2017-10-26T10:36:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2444332.48572914
Y Coordinate
6917433.19266566
Lat Long Location
7521 LONG CANYON TRL, DALLAS, TX 75249
Unique Key
1300415631
17-00526325
Service Request Number: 17-00526325 • Address: 201 S LANCASTER AVE, DALLAS, 75203 • City Council District: 1
Service Request Number
17-00526325
Address
201 S LANCASTER AVE, DALLAS, 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T21:19:01.000
Status
Closed
Created Date
2017-10-24T21:19:01.000
Update Date
2017-10-26T11:34:13.000
Closed Date
2017-10-26T11:34:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486761.06446751
Y Coordinate
6958752.98450534
Lat Long Location
201 S LANCASTER AVE, DALLAS, 75203
Unique Key
1300479840
18-00131342
Service Request Number: 18-00131342 • Address: 6945 PASADENA AVE, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131342
Address
6945 PASADENA AVE, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T12:34:37.000
Status
Closed
Created Date
2018-03-23T12:34:37.000
Update Date
2018-03-24T15:14:48.000
Closed Date
2018-03-24T15:14:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509641.26514366
Y Coordinate
6985141.86330612
Lat Long Location
6945 PASADENA AVE, DALLAS, TX 75214
Unique Key
1317795167
18-00125614
Service Request Number: 18-00125614 • Address: MAPLE SPRINGS BLVD & CRESTVIEW DR, DALLAS, TX • City Council District: 2
Service Request Number
18-00125614
Address
MAPLE SPRINGS BLVD & CRESTVIEW DR, DALLAS, TX
City Council District
2
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-27T19:50:14.000
Status
Closed
Created Date
2018-03-20T19:50:14.000
Update Date
2018-03-24T15:35:28.000
Closed Date
2018-03-24T15:35:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482678.65369657
Y Coordinate
6985629.92607707
Lat Long Location
MAPLE SPRINGS BLVD & CRESTVIEW DR, DALLAS, TX
Unique Key
1317384425
18-00122688
Service Request Number: 18-00122688 • Address: 3248 CHAPEL CREEK DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00122688
Address
3248 CHAPEL CREEK DR, DALLAS, TX 75220
City Council District
6
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-26T16:00:52.000
Status
Closed
Created Date
2018-03-19T16:00:52.000
Update Date
2018-03-24T16:49:12.000
Closed Date
2018-03-24T16:49:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2469854.16498182
Y Coordinate
7003945.25417164
Lat Long Location
3248 CHAPEL CREEK DR, DALLAS, TX 75220
Unique Key
1317175059
17-00524181
Service Request Number: 17-00524181 • Address: S ST AUGUSTINE DR & TEAGARDEN RD, DALLAS, TX • City Council District: 8
Service Request Number
17-00524181
Address
S ST AUGUSTINE DR & TEAGARDEN RD, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T18:41:40.000
Status
Closed
Created Date
2017-10-23T18:41:40.000
Update Date
2017-10-26T15:20:08.000
Closed Date
2017-10-26T15:20:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2535451.20544399
Y Coordinate
6933876.42107811
Lat Long Location
S ST AUGUSTINE DR & TEAGARDEN RD, DALLAS, TX
Unique Key
1300299422
17-00350802
Service Request Number: 17-00350802 • Address: 8949 GARLAND RD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00350802
Address
8949 GARLAND RD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-09T11:42:58.000
Status
Closed
Created Date
2017-07-18T11:42:58.000
Update Date
2017-10-26T10:26:46.000
Closed Date
2017-10-26T10:26:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518247.77026552
Y Coordinate
6988591.84857261
Lat Long Location
8949 GARLAND RD, DALLAS, TX 75218
Unique Key
1285121111
18-00133167
Service Request Number: 18-00133167 • Address: 2634 MARBELLA LN, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00133167
Address
2634 MARBELLA LN, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T18:59:09.000
Status
Closed
Created Date
2018-03-24T18:59:09.000
Update Date
2018-03-24T20:01:32.000
Closed Date
2018-03-24T20:01:32.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2530749.844259
Y Coordinate
6987013.7499227
Lat Long Location
2634 MARBELLA LN, DALLAS, TX 75228
Unique Key
1317932551
17-00525062
Service Request Number: 17-00525062 • Address: 18106 MARSH LN, DALLAS, 75287 • City Council District: 12
Service Request Number
17-00525062
Address
18106 MARSH LN, DALLAS, 75287
City Council District
12
Department
Police Department
Service Request Type
Police MISC - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T10:58:41.000
Status
Closed
Created Date
2017-10-24T10:58:41.000
Update Date
2017-10-26T16:50:09.000
Closed Date
2017-10-26T16:50:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2472662.29359705
Y Coordinate
7049664.55706696
Lat Long Location
18106 MARSH LN, DALLAS, 75287
Unique Key
1300379046
17-00517846
Service Request Number: 17-00517846 • Address: 5450 MERCEDES AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00517846
Address
5450 MERCEDES AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T09:50:43.000
Status
Closed
Created Date
2017-10-19T09:50:43.000
Update Date
2017-10-26T15:53:00.000
Closed Date
2017-10-26T15:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498007.85075559
Y Coordinate
6988576.70370295
Lat Long Location
5450 MERCEDES AVE, DALLAS, TX 75206
Unique Key
1299746961
17-00525299
Service Request Number: 17-00525299 • Address: 5106 JUNIUS ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00525299
Address
5106 JUNIUS ST, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:16:54.000
Status
Closed
Created Date
2017-10-24T12:16:54.000
Update Date
2017-10-26T13:50:29.000
Closed Date
2017-10-26T13:50:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501382.74313274
Y Coordinate
6978910.35960111
Lat Long Location
5106 JUNIUS ST, DALLAS, TX 75214
Unique Key
1300395904
17-00528341
Service Request Number: 17-00528341 • Address: 2901 INDIANA ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528341
Address
2901 INDIANA ST, DALLAS, TX 75226
City Council District
2
Department
Street Services
Service Request Type
Visibility Obstruction - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T08:30:44.000
Status
Closed
Created Date
2017-10-26T08:30:44.000
Update Date
2017-10-26T10:10:19.000
Closed Date
2017-10-26T10:10:19.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496227.04199791
Y Coordinate
6973055.87637027
Lat Long Location
2901 INDIANA ST, DALLAS, TX 75226
Unique Key
1300655768
17-00529339
Service Request Number: 17-00529339 • Address: 1300 COMMERCE ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
17-00529339
Address
1300 COMMERCE ST, DALLAS, TX 75202
City Council District
14
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T14:09:53.000
Status
Closed
Created Date
2017-10-26T14:09:53.000
Update Date
2017-10-26T14:10:28.000
Closed Date
2017-10-26T14:10:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490727.20770729
Y Coordinate
6970747.50199133
Lat Long Location
1300 COMMERCE ST, DALLAS, TX 75202
Unique Key
1300733242
17-00521630
Service Request Number: 17-00521630 • Address: 460 N RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 6
Service Request Number
17-00521630
Address
460 N RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
6
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T20:25:06.000
Status
Closed
Created Date
2017-10-21T20:25:06.000
Update Date
2017-10-26T16:57:40.000
Closed Date
2017-10-26T16:57:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2486682.77872619
Y Coordinate
6971202.00749142
Lat Long Location
460 N RIVERFRONT BLVD, DALLAS, TX 75207
Unique Key
1300074434
17-00511596
Service Request Number: 17-00511596 • Address: 115 S MARSALIS AVE, DALLAS, 75203 • City Council District: 1
Service Request Number
17-00511596
Address
115 S MARSALIS AVE, DALLAS, 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T16:17:22.000
Status
Closed
Created Date
2017-10-15T16:17:22.000
Update Date
2017-10-25T16:08:58.000
Closed Date
2017-10-25T16:08:58.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486296.51644893
Y Coordinate
6959236.75759438
Lat Long Location
115 S MARSALIS AVE, DALLAS, 75203
Unique Key
1299214592
17-00518673
Service Request Number: 17-00518673 • Address: 2311 COOL MIST LN, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00518673
Address
2311 COOL MIST LN, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T15:15:44.000
Status
Closed
Created Date
2017-10-19T15:15:44.000
Update Date
2017-10-26T14:53:59.000
Closed Date
2017-10-26T14:53:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2548272.99251031
Y Coordinate
6933650.36392709
Lat Long Location
2311 COOL MIST LN, DALLAS, TX 75253
Unique Key
1299806168
18-00131463
Service Request Number: 18-00131463 • Address: 3862 WEST BAY CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131463
Address
3862 WEST BAY CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T13:06:19.000
Status
Closed
Created Date
2018-03-23T13:06:19.000
Update Date
2018-03-24T15:50:19.000
Closed Date
2018-03-24T15:50:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511220.46465587
Y Coordinate
6991637.13840196
Lat Long Location
3862 WEST BAY CIR, DALLAS, TX 75214
Unique Key
1317802039
17-00523116
Service Request Number: 17-00523116 • Address: 3530 CAUTHORN DR, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00523116
Address
3530 CAUTHORN DR, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T12:08:42.000
Status
Closed
Created Date
2017-10-23T12:08:42.000
Update Date
2017-10-26T09:59:54.000
Closed Date
2017-10-24T14:23:30.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2508657.77840343
Y Coordinate
6964041.54433154
Lat Long Location
3530 CAUTHORN DR, DALLAS, TX 75210
Unique Key
1300220985
17-00615465
Service Request Number: 17-00615465 • Address: 7201 PARK LN, DALLAS, 75225 • City Council District: 13
Service Request Number
17-00615465
Address
7201 PARK LN, DALLAS, 75225
City Council District
13
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-03T20:31:28.000
Status
Closed
Created Date
2017-12-31T20:31:28.000
Update Date
2018-03-24T06:42:28.000
Closed Date
2018-03-24T06:42:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496167.67145916
Y Coordinate
7004873.53692846
Lat Long Location
7201 PARK LN, DALLAS, 75225
Unique Key
1307755177
17-00504700
Service Request Number: 17-00504700 • Address: 3411 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504700
Address
3411 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T16:19:46.000
Status
Closed
Created Date
2017-10-10T16:19:46.000
Update Date
2017-10-26T09:14:37.000
Closed Date
2017-10-26T09:14:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467817.69191372
Y Coordinate
6943368.80980534
Lat Long Location
3411 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298601788
17-00471876
Service Request Number: 17-00471876 • Address: 6021 REVERE PL, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00471876
Address
6021 REVERE PL, DALLAS, TX 75206
City Council District
14
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-31T07:40:03.000
Status
Closed
Created Date
2017-09-20T07:40:03.000
Update Date
2017-10-25T16:48:09.000
Closed Date
2017-10-25T16:48:09.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2501923.60085699
Y Coordinate
6989624.51664984
Lat Long Location
6021 REVERE PL, DALLAS, TX 75206
Unique Key
1295649779
18-00130233
Service Request Number: 18-00130233 • Address: 5711 HAGEN CT, DALLAS, TX 75252 • City Council District: 11
Service Request Number
18-00130233
Address
5711 HAGEN CT, DALLAS, TX 75252
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T22:26:55.000
Status
Closed
Created Date
2018-03-22T22:26:55.000
Update Date
2018-03-24T11:19:44.000
Closed Date
2018-03-24T11:19:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487146.91341054
Y Coordinate
7045822.11462319
Lat Long Location
5711 HAGEN CT, DALLAS, TX 75252
Unique Key
1317715760
17-00293629
Service Request Number: 17-00293629 • Address: 17322 EARTHWIND DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00293629
Address
17322 EARTHWIND DR, DALLAS, TX 75248
City Council District
12
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T19:54:49.000
Status
Closed
Created Date
2017-06-19T19:54:49.000
Update Date
2017-10-25T17:14:34.000
Closed Date
2017-10-25T17:14:34.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490927.57140391
Y Coordinate
7045081.11176913
Lat Long Location
17322 EARTHWIND DR, DALLAS, TX 75248
Unique Key
1278064251
18-00132863
Service Request Number: 18-00132863 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132863
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T11:56:42.000
Status
Closed
Created Date
2018-03-24T11:56:42.000
Update Date
2018-03-24T11:57:21.000
Closed Date
2018-03-24T11:57:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317907136
17-00529136
Service Request Number: 17-00529136 • Address: FOREST LN & WEBB CHAPEL RD, DALLAS, TX • City Council District: 6
Service Request Number
17-00529136
Address
FOREST LN & WEBB CHAPEL RD, DALLAS, TX
City Council District
6
Department
Street Services
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-30T12:57:44.000
Status
Closed
Created Date
2017-10-26T12:57:44.000
Update Date
2017-10-26T14:37:54.000
Closed Date
2017-10-26T14:37:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467933.04836044
Y Coordinate
7017800.14934219
Lat Long Location
FOREST LN & WEBB CHAPEL RD, DALLAS, TX
Unique Key
1300718255
18-00131635
Service Request Number: 18-00131635 • Address: 6282 MILITARY PKWY, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00131635
Address
6282 MILITARY PKWY, DALLAS, 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T14:00:27.000
Status
Closed
Created Date
2018-03-23T14:00:27.000
Update Date
2018-03-24T11:55:13.000
Closed Date
2018-03-24T11:55:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2518449.87954992
Y Coordinate
6969456.47209239
Lat Long Location
6282 MILITARY PKWY, DALLAS, 75227
Unique Key
1317812851
17-00520352
Service Request Number: 17-00520352 • Address: 11442 GLEN CROSS DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00520352
Address
11442 GLEN CROSS DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T14:05:46.000
Status
Closed
Created Date
2017-10-20T14:05:46.000
Update Date
2017-10-26T15:42:52.000
Closed Date
2017-10-26T15:42:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2535929.20469731
Y Coordinate
6997062.6825376
Lat Long Location
11442 GLEN CROSS DR, DALLAS, TX 75228
Unique Key
1299936916
18-00132839
Service Request Number: 18-00132839 • Address: 6521 TRAMMEL DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00132839
Address
6521 TRAMMEL DR, DALLAS, TX 75214
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T11:29:00.000
Status
Closed
Created Date
2018-03-24T11:29:00.000
Update Date
2018-03-24T17:40:35.000
Closed Date
2018-03-24T17:40:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2506250.57273803
Y Coordinate
6994984.74588806
Lat Long Location
6521 TRAMMEL DR, DALLAS, TX 75214
Unique Key
1317905264
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