Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
18-00101950
Service Request Number: 18-00101950 • Address: 11698 FERNALD AVE, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00101950
Address
11698 FERNALD AVE, DALLAS, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T17:20:09.000
Status
Closed
Created Date
2018-03-07T17:20:09.000
Update Date
2018-03-10T07:53:05.000
Closed Date
2018-03-10T07:53:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2527607.60154269
Y Coordinate
7000626.70366318
Lat Long Location
11698 FERNALD AVE, DALLAS, 75218
Unique Key
1315662217
17-00601804
Service Request Number: 17-00601804 • Address: 9800 MARSH LN, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00601804
Address
9800 MARSH LN, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-27T16:52:04.000
Status
Closed
Created Date
2017-12-19T16:52:04.000
Update Date
2017-12-19T16:56:01.000
Closed Date
2017-12-19T16:56:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473192.8164297
Y Coordinate
7004504.17931126
Lat Long Location
9800 MARSH LN, DALLAS, TX 75220
Unique Key
1306654644
17-00528125
Service Request Number: 17-00528125 • Address: 10404 JOAQUIN DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00528125
Address
10404 JOAQUIN DR, DALLAS, TX 75228
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T19:32:16.000
Status
Closed
Created Date
2017-10-25T19:32:16.000
Update Date
2017-10-26T19:55:57.000
Closed Date
2017-10-26T19:55:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2530001.21529897
Y Coordinate
6992265.21935996
Lat Long Location
10404 JOAQUIN DR, DALLAS, TX 75228
Unique Key
1300627295
17-00553304
Service Request Number: 17-00553304 • Address: ABRAMS RD & BOB O LINK DR, DALLAS, TX • City Council District: 14
Service Request Number
17-00553304
Address
ABRAMS RD & BOB O LINK DR, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Utility Cut/Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-15T16:06:33.000
Status
Closed
Created Date
2017-11-12T16:06:33.000
Update Date
2017-11-12T16:10:27.000
Closed Date
2017-11-12T16:10:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505087.58980563
Y Coordinate
6990048.91295762
Lat Long Location
ABRAMS RD & BOB O LINK DR, DALLAS, TX
Unique Key
1302726078
18-00205050
Service Request Number: 18-00205050 • Address: N PEAK ST & ROSS AVE, DALLAS, TX • City Council District: 2
Service Request Number
18-00205050
Address
N PEAK ST & ROSS AVE, DALLAS, TX
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-05T09:19:33.000
Status
Closed
Created Date
2018-05-02T09:19:33.000
Update Date
2018-05-06T21:56:30.000
Closed Date
2018-05-06T21:56:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496294.76210951
Y Coordinate
6978761.91147448
Lat Long Location
N PEAK ST & ROSS AVE, DALLAS, TX
Unique Key
1324640767
17-00527938
Service Request Number: 17-00527938 • Address: 4618 REIGER AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
17-00527938
Address
4618 REIGER AVE, DALLAS, TX 75246
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T16:44:56.000
Status
Closed
Created Date
2017-10-25T16:44:56.000
Update Date
2017-10-26T19:55:14.000
Closed Date
2017-10-26T19:55:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500778.14837464
Y Coordinate
6976126.36545409
Lat Long Location
4618 REIGER AVE, DALLAS, TX 75246
Unique Key
1300611608
18-00107885
Service Request Number: 18-00107885 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107885
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T14:23:27.000
Status
Closed
Created Date
2018-03-11T14:23:27.000
Update Date
2018-03-11T14:24:01.000
Closed Date
2018-03-11T14:24:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316099301
18-00107621
Service Request Number: 18-00107621 • Address: 6834 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107621
Address
6834 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T09:57:26.000
Status
Closed
Created Date
2018-03-11T09:57:26.000
Update Date
2018-03-11T10:52:57.000
Closed Date
2018-03-11T10:52:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520837.57759894
Y Coordinate
6968909.41966248
Lat Long Location
6834 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1316080867
17-00529590
Service Request Number: 17-00529590 • Address: 5800 OVERLOOK DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00529590
Address
5800 OVERLOOK DR, DALLAS, TX 75227
City Council District
7
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T15:27:22.000
Status
Closed
Created Date
2017-10-26T15:27:22.000
Update Date
2017-10-26T19:32:50.000
Closed Date
2017-10-26T19:32:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515005.15938879
Y Coordinate
6968649.57888847
Lat Long Location
5800 OVERLOOK DR, DALLAS, TX 75227
Unique Key
1300751620
17-00551573
Service Request Number: 17-00551573 • Address: 1700 AVENUE B, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00551573
Address
1700 AVENUE B, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T12:34:08.000
Status
Closed
Created Date
2017-11-10T12:34:08.000
Update Date
2017-11-12T12:55:21.000
Closed Date
2017-11-12T12:55:20.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2491663.01052027
Y Coordinate
6958204.46419417
Lat Long Location
1700 AVENUE B, DALLAS, TX 75203
Unique Key
1302554320
18-00094017
Service Request Number: 18-00094017 • Address: 4421 AVONDALE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00094017
Address
4421 AVONDALE AVE, DALLAS, 75219
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-10T22:22:37.000
Status
Duplicate (closed)
Created Date
2018-03-02T22:22:37.000
Update Date
2018-03-24T05:54:57.000
Closed Date
2018-03-24T05:54:58.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490688.41889474
Y Coordinate
6984557.26745605
Lat Long Location
4421 AVONDALE AVE, DALLAS, 75219
Unique Key
1315050704
17-00553293
Service Request Number: 17-00553293 • Address: 1037 ANNABELLE LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553293
Address
1037 ANNABELLE LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T16:00:09.000
Status
Closed
Created Date
2017-11-12T16:00:09.000
Update Date
2017-11-12T16:31:37.000
Closed Date
2017-11-12T16:31:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521562.58230228
Y Coordinate
6953051.69348915
Lat Long Location
1037 ANNABELLE LN, DALLAS, TX 75217
Unique Key
1302724923
18-00106052
Service Request Number: 18-00106052 • Address: 2920 BRIGHAM LN, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00106052
Address
2920 BRIGHAM LN, DALLAS, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T14:47:36.000
Status
Closed
Created Date
2018-03-09T14:47:36.000
Update Date
2018-03-11T07:52:17.000
Closed Date
2018-03-11T07:52:17.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506944.27960606
Y Coordinate
6960783.57382955
Lat Long Location
2920 BRIGHAM LN, DALLAS, 75215
Unique Key
1315948123
17-00553263
Service Request Number: 17-00553263 • Address: 7008 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553263
Address
7008 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:45:39.000
Status
Closed
Created Date
2017-11-12T15:45:39.000
Update Date
2017-11-12T16:21:28.000
Closed Date
2017-11-12T16:21:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521481.95000144
Y Coordinate
6953478.85943208
Lat Long Location
7008 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1302723377
18-00104105
Service Request Number: 18-00104105 • Address: 4511 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00104105
Address
4511 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-13T16:53:33.000
Status
Closed
Created Date
2018-03-08T16:53:33.000
Update Date
2018-03-11T09:12:22.000
Closed Date
2018-03-11T09:12:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2493143.07580696
Y Coordinate
6939537.63508859
Lat Long Location
4511 S DENLEY DR, DALLAS, TX 75216
Unique Key
1315815491
17-00552949
Service Request Number: 17-00552949 • Address: 1622 GARDEN DR, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00552949
Address
1622 GARDEN DR, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T08:36:51.000
Status
Closed
Created Date
2017-11-12T08:36:51.000
Update Date
2017-11-12T10:04:16.000
Closed Date
2017-11-12T10:04:16.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502773.20244119
Y Coordinate
6959015.29609924
Lat Long Location
1622 GARDEN DR, DALLAS, TX 75215
Unique Key
1302698830
17-00553159
Service Request Number: 17-00553159 • Address: 6810 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553159
Address
6810 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:28:32.000
Status
Closed
Created Date
2017-11-12T14:28:32.000
Update Date
2017-11-12T14:56:03.000
Closed Date
2017-11-12T14:56:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520304.47090305
Y Coordinate
6953311.01269885
Lat Long Location
6810 BARRETT DR, DALLAS, TX 75217
Unique Key
1302716945
18-00132702
Service Request Number: 18-00132702 • Address: 2200 MICHIGAN AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132702
Address
2200 MICHIGAN AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T09:38:37.000
Status
Closed
Created Date
2018-03-24T09:38:37.000
Update Date
2018-03-24T11:33:32.000
Closed Date
2018-03-24T11:33:32.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2486091.89477353
Y Coordinate
6949548.12563271
Lat Long Location
2200 MICHIGAN AVE, DALLAS, TX 75216
Unique Key
1317895308
17-00545082
Service Request Number: 17-00545082 • Address: 2206 KATHLEEN AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00545082
Address
2206 KATHLEEN AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-20T15:16:36.000
Status
Closed
Created Date
2017-11-06T15:16:36.000
Update Date
2017-12-19T10:58:41.000
Closed Date
2017-12-19T10:58:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2493796.87439525
Y Coordinate
6943490.23192969
Lat Long Location
2206 KATHLEEN AVE, DALLAS, TX 75216
Unique Key
1301995895
17-00599613
Service Request Number: 17-00599613 • Address: 1625 KEY BISCAYNE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00599613
Address
1625 KEY BISCAYNE DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T12:20:29.000
Status
Closed
Created Date
2017-12-18T12:20:29.000
Update Date
2017-12-19T13:58:07.000
Closed Date
2017-12-19T13:58:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2534038.63907972
Y Coordinate
6937147.69510198
Lat Long Location
1625 KEY BISCAYNE DR, DALLAS, TX 75217
Unique Key
1306494668
17-00296400
Service Request Number: 17-00296400 • Address: 3100 SOUTHERN OAKS BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00296400
Address
3100 SOUTHERN OAKS BLVD, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T23:40:21.000
Status
Closed
Created Date
2017-06-20T23:40:21.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-07-03T10:00:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499250.21809256
Y Coordinate
6947889.12116022
Lat Long Location
3100 SOUTHERN OAKS BLVD, DALLAS, TX 75216
Unique Key
1278523697
17-00553298
Service Request Number: 17-00553298 • Address: 6938 ROSALINDA LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553298
Address
6938 ROSALINDA LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T16:02:56.000
Status
Closed
Created Date
2017-11-12T16:02:56.000
Update Date
2017-11-12T16:31:39.000
Closed Date
2017-11-12T16:31:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521068.01778989
Y Coordinate
6953245.25983523
Lat Long Location
6938 ROSALINDA LN, DALLAS, TX 75217
Unique Key
1302725302
17-00598996
Service Request Number: 17-00598996 • Address: 1556 RED CLOUD DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00598996
Address
1556 RED CLOUD DR, DALLAS, TX 75217
City Council District
5
Department
Court and Detention Services
Service Request Type
Illegal Dumping - (Marshal's Office) - CDS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T08:48:28.000
Status
Closed
Created Date
2017-12-18T08:48:28.000
Update Date
2017-12-19T14:35:30.000
Closed Date
2017-12-19T14:35:30.000
Outcome
No Traceable Evidence Found
Priority
Standard
Method Received Description
Proactive
X Coordinate
2536074.1245803
Y Coordinate
6956970.29612713
Lat Long Location
1556 RED CLOUD DR, DALLAS, TX 75217
Unique Key
1306450981
17-00552959
Service Request Number: 17-00552959 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552959
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T08:59:20.000
Status
Closed
Created Date
2017-11-12T08:59:20.000
Update Date
2017-11-12T09:00:32.000
Closed Date
2017-11-12T09:00:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302699856
17-00553288
Service Request Number: 17-00553288 • Address: 1017 ANNABELLE LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553288
Address
1017 ANNABELLE LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T15:58:02.000
Status
Closed
Created Date
2017-11-12T15:58:02.000
Update Date
2017-11-12T16:31:34.000
Closed Date
2017-11-12T16:31:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521565.13641493
Y Coordinate
6952860.61117436
Lat Long Location
1017 ANNABELLE LN, DALLAS, TX 75217
Unique Key
1302724626
17-00553021
Service Request Number: 17-00553021 • Address: 3810 MEHALIA DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00553021
Address
3810 MEHALIA DR, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T10:48:22.000
Status
Closed
Created Date
2017-11-12T10:48:22.000
Update Date
2017-11-12T11:40:01.000
Closed Date
2017-11-12T11:40:01.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504735.44435253
Y Coordinate
6931425.32984914
Lat Long Location
3810 MEHALIA DR, DALLAS, TX 75241
Unique Key
1302705089
17-00600247
Service Request Number: 17-00600247 • Address: 10317 BETTY JANE LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00600247
Address
10317 BETTY JANE LN, DALLAS, TX 75229
City Council District
13
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T20:07:34.000
Status
Closed
Created Date
2017-12-18T20:07:34.000
Update Date
2017-12-19T09:52:30.000
Closed Date
2017-12-19T09:52:30.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2473722.93450931
Y Coordinate
7009670.90191087
Lat Long Location
10317 BETTY JANE LN, DALLAS, TX 75229
Unique Key
1306543560
18-00132603
Service Request Number: 18-00132603 • Address: 900 BONNIE VIEW RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00132603
Address
900 BONNIE VIEW RD, DALLAS, TX 75203
City Council District
4
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T06:34:38.000
Status
Closed
Created Date
2018-03-24T06:34:38.000
Update Date
2018-03-24T07:39:12.000
Closed Date
2018-03-24T07:39:12.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493119.5464317
Y Coordinate
6955774.96787159
Lat Long Location
900 BONNIE VIEW RD, DALLAS, TX 75203
Unique Key
1317886208
17-00600852
Service Request Number: 17-00600852 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00600852
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-10T10:27:02.000
Status
Closed
Created Date
2017-12-19T10:27:02.000
Update Date
2017-12-19T10:28:01.000
Closed Date
2017-12-19T10:28:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1306587834
17-00596102
Service Request Number: 17-00596102 • Address: 8227 RAYVILLE DR, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00596102
Address
8227 RAYVILLE DR, DALLAS, 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T18:11:44.000
Status
Closed
Created Date
2017-12-14T18:11:44.000
Update Date
2017-12-19T10:55:52.000
Closed Date
2017-12-19T10:55:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2528117.28118649
Y Coordinate
6950611.78776323
Lat Long Location
8227 RAYVILLE DR, DALLAS, 75217
Unique Key
1306226515
17-00601836
Service Request Number: 17-00601836 • Address: PROSPERITY AVE & VANDERVORT DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00601836
Address
PROSPERITY AVE & VANDERVORT DR, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T17:12:11.000
Status
Closed
Created Date
2017-12-19T17:12:11.000
Update Date
2017-12-19T18:46:19.000
Closed Date
2017-12-19T18:46:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501858.11557538
Y Coordinate
6948240.99984291
Lat Long Location
PROSPERITY AVE & VANDERVORT DR, DALLAS, TX 75216
Unique Key
1306656855
17-00482393
Service Request Number: 17-00482393 • Address: 10343 SHELBURNE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00482393
Address
10343 SHELBURNE DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-24T12:12:11.000
Status
Closed
Created Date
2017-09-26T12:12:11.000
Update Date
2017-12-19T10:23:01.000
Closed Date
2017-12-19T10:23:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2538589.06870645
Y Coordinate
6961541.92358796
Lat Long Location
10343 SHELBURNE DR, DALLAS, TX 75227
Unique Key
1296520000
18-00132967
Service Request Number: 18-00132967 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132967
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T14:07:22.000
Status
Closed
Created Date
2018-03-24T14:07:22.000
Update Date
2018-03-24T14:08:34.000
Closed Date
2018-03-24T14:08:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317915701
18-00107222
Service Request Number: 18-00107222 • Address: 119 BECKLEYWOOD BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00107222
Address
119 BECKLEYWOOD BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-19T13:42:38.000
Status
Closed
Created Date
2018-03-10T13:42:38.000
Update Date
2018-03-10T13:43:13.000
Closed Date
2018-03-10T13:43:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483973.95632718
Y Coordinate
6951171.44653664
Lat Long Location
119 BECKLEYWOOD BLVD, DALLAS, TX 75224
Unique Key
1316040510
17-00552988
Service Request Number: 17-00552988 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552988
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:29:49.000
Status
Closed
Created Date
2017-11-12T09:29:49.000
Update Date
2017-11-12T09:30:40.000
Closed Date
2017-11-12T09:30:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302701841
17-00553091
Service Request Number: 17-00553091 • Address: EVERGLADE RD & EVERGLADE CIR, DALLAS, TX • City Council District: 7
Service Request Number
17-00553091
Address
EVERGLADE RD & EVERGLADE CIR, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T12:51:07.000
Status
Closed
Created Date
2017-11-12T12:51:07.000
Update Date
2017-11-12T14:32:47.000
Closed Date
2017-11-12T14:32:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2523710.89002959
Y Coordinate
6973931.80727087
Lat Long Location
EVERGLADE RD & EVERGLADE CIR, DALLAS, TX
Unique Key
1302711253
17-00552767
Service Request Number: 17-00552767 • Address: 11530 COTILLION DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00552767
Address
11530 COTILLION DR, DALLAS, TX 75228
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T15:31:47.000
Status
Closed
Created Date
2017-11-11T15:31:47.000
Update Date
2017-11-12T14:15:43.000
Closed Date
2017-11-12T14:15:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2534856.55147849
Y Coordinate
6997565.68205076
Lat Long Location
11530 COTILLION DR, DALLAS, TX 75228
Unique Key
1302678628
17-00553190
Service Request Number: 17-00553190 • Address: 6921 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553190
Address
6921 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:40:41.000
Status
Closed
Created Date
2017-11-12T14:40:41.000
Update Date
2017-11-12T15:06:18.000
Closed Date
2017-11-12T15:06:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521076.23051155
Y Coordinate
6952881.35409117
Lat Long Location
6921 BARRETT DR, DALLAS, TX 75217
Unique Key
1302718553
17-00599347
Service Request Number: 17-00599347 • Address: MEREDITH AVE & MCLEAN AVE, DALLAS, TX • City Council District: 1
Service Request Number
17-00599347
Address
MEREDITH AVE & MCLEAN AVE, DALLAS, TX
City Council District
1
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-22T10:37:18.000
Status
Closed
Created Date
2017-12-18T10:37:18.000
Update Date
2017-12-19T10:48:29.000
Closed Date
2017-12-19T10:48:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466686.0232329
Y Coordinate
6956835.69343004
Lat Long Location
MEREDITH AVE & MCLEAN AVE, DALLAS, TX
Unique Key
1306475159
17-00600844
Service Request Number: 17-00600844 • Address: 2314 TEALFORD DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00600844
Address
2314 TEALFORD DR, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T10:25:27.000
Status
Closed
Created Date
2017-12-19T10:25:27.000
Update Date
2017-12-19T10:57:05.000
Closed Date
2017-12-19T10:57:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529613.84874793
Y Coordinate
6993483.29205905
Lat Long Location
2314 TEALFORD DR, DALLAS, TX 75228
Unique Key
1306587345
17-00600070
Service Request Number: 17-00600070 • Address: 2906 MODREE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00600070
Address
2906 MODREE AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-19T16:17:40.000
Status
Closed
Created Date
2017-12-18T16:17:40.000
Update Date
2017-12-19T07:51:56.000
Closed Date
2017-12-19T07:51:56.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499444.79183961
Y Coordinate
6942440.6877388
Lat Long Location
2906 MODREE AVE, DALLAS, TX 75216
Unique Key
1306529027
17-00553018
Service Request Number: 17-00553018 • Address: 1104 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00553018
Address
1104 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T10:42:59.000
Status
Closed
Created Date
2017-11-12T10:42:59.000
Update Date
2017-11-12T17:21:58.000
Closed Date
2017-11-12T17:21:58.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535392.74808566
Y Coordinate
6940437.7333003
Lat Long Location
1104 S ST AUGUSTINE DR, DALLAS, TX 75217
Unique Key
1302704840
18-00159583
Service Request Number: 18-00159583 • Address: 8703 STONEHURST ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00159583
Address
8703 STONEHURST ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-10T11:12:12.000
Status
Closed
Created Date
2018-04-07T11:12:12.000
Update Date
2018-04-08T09:50:25.000
Closed Date
2018-04-08T09:50:25.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2530535.8871141
Y Coordinate
6957595.38590599
Lat Long Location
8703 STONEHURST ST, DALLAS, TX 75217
Unique Key
1319865947
18-00107235
Service Request Number: 18-00107235 • Address: 13330 NOEL RD, DALLAS, TX 75240 • City Council District: 11
Service Request Number
18-00107235
Address
13330 NOEL RD, DALLAS, TX 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T13:53:44.000
Status
Closed
Created Date
2018-03-10T13:53:44.000
Update Date
2018-03-10T17:51:46.000
Closed Date
2018-03-10T17:51:46.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484553.17912997
Y Coordinate
7025270.02870059
Lat Long Location
13330 NOEL RD, DALLAS, TX 75240
Unique Key
1316041382
18-00107663
Service Request Number: 18-00107663 • Address: 6230 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107663
Address
6230 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T10:13:59.000
Status
Closed
Created Date
2018-03-11T10:13:59.000
Update Date
2018-03-11T11:18:11.000
Closed Date
2018-03-11T11:18:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518144.37201865
Y Coordinate
6969570.69517196
Lat Long Location
6230 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1316083168
17-00530689
Service Request Number: 17-00530689 • Address: 5600 ROSS AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00530689
Address
5600 ROSS AVE, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-03T10:58:33.000
Status
Closed
Created Date
2017-10-27T10:58:33.000
Update Date
2017-10-27T10:59:36.000
Closed Date
2017-10-27T10:59:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500169.12633148
Y Coordinate
6982399.637877
Lat Long Location
5600 ROSS AVE, DALLAS, TX 75206
Unique Key
1300844652
17-00580528
Service Request Number: 17-00580528 • Address: 6719 VICTORIA AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00580528
Address
6719 VICTORIA AVE, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-03T09:37:47.000
Status
Closed
Created Date
2017-12-04T09:37:47.000
Update Date
2017-12-19T08:40:22.000
Closed Date
2017-12-19T08:40:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480980.40882522
Y Coordinate
6992557.86437474
Lat Long Location
6719 VICTORIA AVE, DALLAS, TX 75209
Unique Key
1305018521
18-00160223
Service Request Number: 18-00160223 • Address: 3711 CEDARPLAZA LN, DALLAS, 75209 • City Council District: 13
Service Request Number
18-00160223
Address
3711 CEDARPLAZA LN, DALLAS, 75209
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-05-21T13:38:27.000
Status
Closed
Created Date
2018-04-08T13:38:27.000
Update Date
2018-04-08T22:05:00.000
Closed Date
2018-04-08T22:05:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484571.41088117
Y Coordinate
6988105.27994441
Lat Long Location
3711 CEDARPLAZA LN, DALLAS, 75209
Unique Key
1319935727
17-00553097
Service Request Number: 17-00553097 • Address: 6937 QUARTERWAY DR, DALLAS, 75248 • City Council District: 11
Service Request Number
17-00553097
Address
6937 QUARTERWAY DR, DALLAS, 75248
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T13:00:26.000
Status
Closed
Created Date
2017-11-12T13:00:26.000
Update Date
2017-11-12T13:35:32.000
Closed Date
2017-11-12T13:35:32.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2493409.46602183
Y Coordinate
7033710.97001087
Lat Long Location
6937 QUARTERWAY DR, DALLAS, 75248
Unique Key
1302711768
17-00601429
Service Request Number: 17-00601429 • Address: 2310 STUTZ DR, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00601429
Address
2310 STUTZ DR, DALLAS, 75235
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-21T14:16:41.000
Status
Closed
Created Date
2017-12-19T14:16:41.000
Update Date
2017-12-19T16:46:40.000
Closed Date
2017-12-19T16:46:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478361.90690984
Y Coordinate
6985765.18052274
Lat Long Location
2310 STUTZ DR, DALLAS, 75235
Unique Key
1306624679
DFW Data AI • Dallas-Fort Worth public-data exploration interface