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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00160244
Service Request Number: 18-00160244 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160244
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T13:49:48.000
Status
Closed
Created Date
2018-04-08T13:49:48.000
Update Date
2018-04-08T13:50:18.000
Closed Date
2018-04-08T13:50:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319937007
17-00600926
Service Request Number: 17-00600926 • Address: 6007 PARKDALE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600926
Address
6007 PARKDALE DR, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T10:48:27.000
Closed Date
2017-12-16T00:00:00.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2516212.79905784
Y Coordinate
6969103.65846514
Lat Long Location
6007 PARKDALE DR, DALLAS, 75227
Unique Key
1306592703
17-00600245
Service Request Number: 17-00600245 • Address: 10021 PENSIVE DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00600245
Address
10021 PENSIVE DR, DALLAS, TX 75229
City Council District
13
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T20:03:14.000
Status
Closed
Created Date
2017-12-18T20:03:14.000
Update Date
2017-12-19T10:04:22.000
Closed Date
2017-12-19T10:04:22.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2467294.84705881
Y Coordinate
7007564.96558994
Lat Long Location
10021 PENSIVE DR, DALLAS, TX 75229
Unique Key
1306543441
17-00599928
Service Request Number: 17-00599928 • Address: 2427 COSTA MESA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00599928
Address
2427 COSTA MESA DR, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-19T15:20:24.000
Status
Closed
Created Date
2017-12-18T15:20:24.000
Update Date
2017-12-19T07:51:32.000
Closed Date
2017-12-19T07:51:31.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529958.04940466
Y Coordinate
6998278.7847804
Lat Long Location
2427 COSTA MESA DR, DALLAS, TX 75228
Unique Key
1306517438
18-00114686
Service Request Number: 18-00114686 • Address: 505 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
18-00114686
Address
505 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-29T00:46:17.000
Status
Closed
Created Date
2018-03-15T00:46:17.000
Update Date
2018-03-24T10:43:38.000
Closed Date
2018-03-24T10:43:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485752.66535563
Y Coordinate
6960262.95202597
Lat Long Location
505 E 8TH ST, DALLAS, TX 75203
Unique Key
1316597294
18-00129965
Service Request Number: 18-00129965 • Address: 7127 WESTBROOK LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00129965
Address
7127 WESTBROOK LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T16:50:51.000
Status
Closed
Created Date
2018-03-22T16:50:51.000
Update Date
2018-03-24T16:13:57.000
Closed Date
2018-03-24T16:13:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2509461.12196939
Y Coordinate
6995414.52995568
Lat Long Location
7127 WESTBROOK LN, DALLAS, TX 75214
Unique Key
1317694689
17-00597037
Service Request Number: 17-00597037 • Address: 417 FORSYTHE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00597037
Address
417 FORSYTHE DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T12:54:10.000
Status
Closed
Created Date
2017-12-15T12:54:10.000
Update Date
2017-12-19T12:00:25.000
Closed Date
2017-12-19T12:00:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2524777.53309146
Y Coordinate
6945676.79327983
Lat Long Location
417 FORSYTHE DR, DALLAS, TX 75217
Unique Key
1306291778
17-00497016
Service Request Number: 17-00497016 • Address: 9321 NEWHALL ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00497016
Address
9321 NEWHALL ST, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-16T12:24:43.000
Status
Closed
Created Date
2017-10-05T12:24:43.000
Update Date
2017-12-19T10:46:27.000
Closed Date
2017-12-19T10:46:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479880.76229788
Y Coordinate
6918267.2100506
Lat Long Location
9321 NEWHALL ST, DALLAS, TX 75232
Unique Key
1297918676
18-00130771
Service Request Number: 18-00130771 • Address: 8604 TURTLE CREEK BLVD, DALLAS, TX 75225 • City Council District: 13
Service Request Number
18-00130771
Address
8604 TURTLE CREEK BLVD, DALLAS, TX 75225
City Council District
13
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T10:14:43.000
Status
Closed
Created Date
2018-03-23T10:14:43.000
Update Date
2018-03-24T16:25:49.000
Closed Date
2018-03-24T16:25:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2493614.99456077
Y Coordinate
7002664.13301129
Lat Long Location
8604 TURTLE CREEK BLVD, DALLAS, TX 75225
Unique Key
1317759800
18-00113872
Service Request Number: 18-00113872 • Address: 18121 MARSH LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00113872
Address
18121 MARSH LN, DALLAS, TX 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-16T14:25:30.000
Status
Closed
Created Date
2018-03-14T14:25:30.000
Update Date
2018-03-24T12:03:38.000
Closed Date
2018-03-24T12:03:37.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472564.39582815
Y Coordinate
7049705.8957392
Lat Long Location
18121 MARSH LN, DALLAS, TX 75287
Unique Key
1316538789
17-00589057
Service Request Number: 17-00589057 • Address: 13353 EMILY RD, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00589057
Address
13353 EMILY RD, DALLAS, TX 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-11T17:16:35.000
Status
Closed
Created Date
2017-12-09T17:16:35.000
Update Date
2017-12-19T07:52:02.000
Closed Date
2017-12-19T07:52:02.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2500932.7483307
Y Coordinate
7025490.02965099
Lat Long Location
13353 EMILY RD, DALLAS, TX 75240
Unique Key
1305687427
18-00210459
Service Request Number: 18-00210459 • Address: N JUSTIN AVE & GOODMAN ST, DALLAS, • City Council District: 6
Service Request Number
18-00210459
Address
N JUSTIN AVE & GOODMAN ST, DALLAS,
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-09T13:52:51.000
Status
Closed
Created Date
2018-05-04T13:52:51.000
Update Date
2018-05-06T13:05:36.000
Closed Date
2018-05-06T13:05:36.000
Outcome
Resolved - Citation Issued
Priority
Standard
Method Received Description
Phone
X Coordinate
2456812.6432806
Y Coordinate
6961737.06945275
Lat Long Location
N JUSTIN AVE & GOODMAN ST, DALLAS,
Unique Key
1325256451
18-00127877
Service Request Number: 18-00127877 • Address: 3419 HIGH BLUFF DR, DALLAS, TX 75234 • City Council District: 6
Service Request Number
18-00127877
Address
3419 HIGH BLUFF DR, DALLAS, TX 75234
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-26T19:11:29.000
Status
Closed
Created Date
2018-03-21T19:11:29.000
Update Date
2018-03-24T14:30:38.000
Closed Date
2018-03-24T14:30:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2470555.51022703
Y Coordinate
7019092.46508411
Lat Long Location
3419 HIGH BLUFF DR, DALLAS, TX 75234
Unique Key
1317546459
18-00132225
Service Request Number: 18-00132225 • Address: 321 CALUMET AVE, DALLAS, TX 75211 • Department: Department of Sanitation Services
Service Request Number
18-00132225
Address
321 CALUMET AVE, DALLAS, TX 75211
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T16:41:24.000
Status
Closed
Created Date
2018-03-23T16:41:24.000
Update Date
2018-03-24T16:55:36.000
Closed Date
2018-03-24T16:55:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2462239.65924658
Y Coordinate
6956990.24451944
Lat Long Location
321 CALUMET AVE, DALLAS, TX 75211
Unique Key
1317853388
17-00601556
Service Request Number: 17-00601556 • Address: 12001 N CENTRAL EXPY, DALLAS, TX 75243 • City Council District: 11
Service Request Number
17-00601556
Address
12001 N CENTRAL EXPY, DALLAS, TX 75243
City Council District
11
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-04T15:09:04.000
Status
Closed
Created Date
2017-12-19T15:09:04.000
Update Date
2017-12-19T15:12:40.000
Closed Date
2017-12-19T15:12:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499719.78144876
Y Coordinate
7019053.89789169
Lat Long Location
12001 N CENTRAL EXPY, DALLAS, TX 75243
Unique Key
1306633356
17-00601060
Service Request Number: 17-00601060 • Address: 3901 TRAVIS ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00601060
Address
3901 TRAVIS ST, DALLAS, TX 75204
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-21T11:40:32.000
Status
Closed
Created Date
2017-12-19T11:40:32.000
Update Date
2017-12-19T12:42:55.000
Closed Date
2017-12-19T12:42:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2491695.85560137
Y Coordinate
6982299.21626502
Lat Long Location
3901 TRAVIS ST, DALLAS, TX 75204
Unique Key
1306601670
18-00107017
Service Request Number: 18-00107017 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107017
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:45:22.000
Status
Closed
Created Date
2018-03-10T10:45:22.000
Update Date
2018-03-10T10:45:57.000
Closed Date
2018-03-10T10:45:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316026008
18-00186098
Service Request Number: 18-00186098 • Address: 2515 KINGSRIDGE DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00186098
Address
2515 KINGSRIDGE DR, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-23T19:10:49.000
Status
Closed
Created Date
2018-04-22T19:10:49.000
Update Date
2018-04-23T16:30:14.000
Closed Date
2018-04-23T16:12:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2468238.14948271
Y Coordinate
7048164.46765445
Lat Long Location
2515 KINGSRIDGE DR, DALLAS, TX 75287
Unique Key
1322404901
18-00107357
Service Request Number: 18-00107357 • Address: HUGO ST & STATE ST, DALLAS, TX • City Council District: 14
Service Request Number
18-00107357
Address
HUGO ST & STATE ST, DALLAS, TX
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T17:16:16.000
Status
Closed
Created Date
2018-03-10T17:16:16.000
Update Date
2018-03-10T21:43:06.000
Closed Date
2018-03-10T21:43:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492266.21336404
Y Coordinate
6978070.47739464
Lat Long Location
HUGO ST & STATE ST, DALLAS, TX
Unique Key
1316052188
18-00107628
Service Request Number: 18-00107628 • Address: 6818 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107628
Address
6818 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T09:59:47.000
Status
Closed
Created Date
2018-03-11T09:59:47.000
Update Date
2018-03-11T11:08:06.000
Closed Date
2018-03-11T11:08:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520760.61807981
Y Coordinate
6968924.65384787
Lat Long Location
6818 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1316081316
17-00597078
Service Request Number: 17-00597078 • Address: 6142 BRYAN PKWY, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00597078
Address
6142 BRYAN PKWY, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T13:21:59.000
Status
Closed
Created Date
2017-12-15T13:21:59.000
Update Date
2017-12-19T10:34:47.000
Closed Date
2017-12-19T10:34:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2502404.62197716
Y Coordinate
6982113.15564018
Lat Long Location
6142 BRYAN PKWY, DALLAS, TX 75206
Unique Key
1306294868
17-00581551
Service Request Number: 17-00581551 • Address: 9090 SKILLMAN ST, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00581551
Address
9090 SKILLMAN ST, DALLAS, TX 75243
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-25T15:43:49.000
Status
Closed
Created Date
2017-12-04T15:43:49.000
Update Date
2017-12-19T16:07:33.000
Closed Date
2017-12-19T16:07:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2514918.02075124
Y Coordinate
7014233.02955735
Lat Long Location
9090 SKILLMAN ST, DALLAS, TX 75243
Unique Key
1305085555
17-00574254
Service Request Number: 17-00574254 • Address: 4147 O B CROWE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00574254
Address
4147 O B CROWE DR, DALLAS, TX 75227
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Creek Bank Erosion - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-12-19T10:22:51.000
Status
Closed
Created Date
2017-11-29T10:22:51.000
Update Date
2017-12-19T09:43:33.000
Closed Date
2017-12-19T09:43:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2533531.49843726
Y Coordinate
6970177.96483991
Lat Long Location
4147 O B CROWE DR, DALLAS, TX 75227
Unique Key
1304553403
17-00600870
Service Request Number: 17-00600870 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00600870
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-10T10:31:40.000
Status
Closed
Created Date
2017-12-19T10:31:40.000
Update Date
2017-12-19T10:32:39.000
Closed Date
2017-12-19T10:32:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1306588939
17-00553024
Service Request Number: 17-00553024 • Address: 8718 LOCKHAVEN DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00553024
Address
8718 LOCKHAVEN DR, DALLAS, TX 75238
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T10:52:44.000
Status
Closed
Created Date
2017-11-12T10:52:44.000
Update Date
2017-11-12T14:36:33.000
Closed Date
2017-11-12T14:36:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2518763.37571275
Y Coordinate
7003262.12721728
Lat Long Location
8718 LOCKHAVEN DR, DALLAS, TX 75238
Unique Key
1302705257
18-00132884
Service Request Number: 18-00132884 • Address: 2511 BRITTON AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132884
Address
2511 BRITTON AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T12:10:34.000
Status
Closed
Created Date
2018-03-24T12:10:34.000
Update Date
2018-03-24T16:10:08.000
Closed Date
2018-03-24T16:10:08.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2489081.62997523
Y Coordinate
6948217.75253285
Lat Long Location
2511 BRITTON AVE, DALLAS, TX 75216
Unique Key
1317908564
18-00132892
Service Request Number: 18-00132892 • Address: 4243 BARKSDALE CT, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00132892
Address
4243 BARKSDALE CT, DALLAS, TX 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T12:22:43.000
Status
Closed
Created Date
2018-03-24T12:22:43.000
Update Date
2018-03-24T15:14:45.000
Closed Date
2018-03-24T15:14:46.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Web
X Coordinate
2463649.49103483
Y Coordinate
6957105.42305536
Lat Long Location
4243 BARKSDALE CT, DALLAS, TX 75211
Unique Key
1317909339
17-00595893
Service Request Number: 17-00595893 • Address: 1614 BARBADOS CT, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00595893
Address
1614 BARBADOS CT, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T15:30:04.000
Status
Closed
Created Date
2017-12-14T15:30:04.000
Update Date
2017-12-19T08:53:18.000
Closed Date
2017-12-19T08:53:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2534378.96903102
Y Coordinate
6937247.41715213
Lat Long Location
1614 BARBADOS CT, DALLAS, TX 75217
Unique Key
1306209590
17-00552909
Service Request Number: 17-00552909 • Address: 5301 MAPLE SPRINGS BLVD, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552909
Address
5301 MAPLE SPRINGS BLVD, DALLAS, TX 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-12T23:36:50.000
Status
Closed
Created Date
2017-11-11T23:36:50.000
Update Date
2017-11-12T08:28:43.000
Closed Date
2017-11-12T08:28:43.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482356.44963962
Y Coordinate
6985903.83462162
Lat Long Location
5301 MAPLE SPRINGS BLVD, DALLAS, TX 75235
Unique Key
1302689553
18-00107215
Service Request Number: 18-00107215 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107215
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:38:08.000
Status
Closed
Created Date
2018-03-10T13:38:08.000
Update Date
2018-03-10T13:38:46.000
Closed Date
2018-03-10T13:38:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316039982
17-00600677
Service Request Number: 17-00600677 • Address: 700 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00600677
Address
700 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T09:40:31.000
Status
Closed
Created Date
2017-12-19T09:40:31.000
Update Date
2017-12-19T11:13:39.000
Closed Date
2017-12-19T11:13:40.000
Priority
Emergency
Method Received Description
311 IVR
X Coordinate
2480837.3177776
Y Coordinate
6960696.65788938
Lat Long Location
700 W CANTY ST, DALLAS, TX 75208
Unique Key
1306576783
17-00529848
Service Request Number: 17-00529848 • Address: WEBB CHAPEL RD & ROYAL LN, DALLAS, TX • City Council District: 13
Service Request Number
17-00529848
Address
WEBB CHAPEL RD & ROYAL LN, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T16:56:33.000
Status
Closed
Created Date
2017-10-26T16:56:33.000
Update Date
2017-10-26T23:45:44.000
Closed Date
2017-10-26T23:45:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468626.92811
Y Coordinate
7012516.14216624
Lat Long Location
WEBB CHAPEL RD & ROYAL LN, DALLAS, TX
Unique Key
1300775365
17-00552970
Service Request Number: 17-00552970 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552970
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:08:08.000
Status
Closed
Created Date
2017-11-12T09:08:08.000
Update Date
2017-11-12T09:08:57.000
Closed Date
2017-11-12T09:08:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302700547
17-00553462
Service Request Number: 17-00553462 • Address: 800 N FITZHUGH AVE, DALLAS, TX 75246 • City Council District: 14
Service Request Number
17-00553462
Address
800 N FITZHUGH AVE, DALLAS, TX 75246
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T21:54:23.000
Status
Closed
Created Date
2017-11-12T21:54:23.000
Update Date
2017-11-12T23:55:08.000
Closed Date
2017-11-12T23:55:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500401.77666642
Y Coordinate
6978278.34018121
Lat Long Location
800 N FITZHUGH AVE, DALLAS, TX 75246
Unique Key
1302742164
17-00596572
Service Request Number: 17-00596572 • Address: 903 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00596572
Address
903 S BECKLEY AVE, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T09:42:57.000
Status
Closed
Created Date
2017-12-15T09:42:57.000
Update Date
2017-12-19T08:40:59.000
Closed Date
2017-12-19T08:40:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484150.87582504
Y Coordinate
6955247.04177091
Lat Long Location
903 S BECKLEY AVE, DALLAS, TX 75203
Unique Key
1306261038
17-00600249
Service Request Number: 17-00600249 • Address: 10318 CRITTENDON DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00600249
Address
10318 CRITTENDON DR, DALLAS, TX 75229
City Council District
13
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T20:09:45.000
Status
Closed
Created Date
2017-12-18T20:09:45.000
Update Date
2017-12-19T09:48:12.000
Closed Date
2017-12-19T09:48:12.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2472752.1478509
Y Coordinate
7009720.46448428
Lat Long Location
10318 CRITTENDON DR, DALLAS, TX 75229
Unique Key
1306543670
17-00553461
Service Request Number: 17-00553461 • Address: 4800 PARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00553461
Address
4800 PARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T21:53:11.000
Status
Closed
Created Date
2017-11-12T21:53:11.000
Update Date
2017-11-12T23:51:26.000
Closed Date
2017-11-12T23:51:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503597.91470933
Y Coordinate
6974240.19509475
Lat Long Location
4800 PARRY AVE, DALLAS, TX 75223
Unique Key
1302742037
17-00553207
Service Request Number: 17-00553207 • Address: 6811 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553207
Address
6811 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:47:54.000
Status
Closed
Created Date
2017-11-12T14:47:54.000
Update Date
2017-11-12T15:11:29.000
Closed Date
2017-11-12T15:11:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520337.78347786
Y Coordinate
6953333.15479359
Lat Long Location
6811 BARRETT DR, DALLAS, TX 75217
Unique Key
1302719501
17-00589089
Service Request Number: 17-00589089 • Address: 2946 ANDREA LN, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00589089
Address
2946 ANDREA LN, DALLAS, 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-02-15T19:58:03.000
Status
Closed
Created Date
2017-12-09T19:58:03.000
Update Date
2017-12-19T10:50:24.000
Closed Date
2017-12-19T10:50:24.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2532215.90207671
Y Coordinate
6988970.96413728
Lat Long Location
2946 ANDREA LN, DALLAS, 75228
Unique Key
1305692118
17-00297846
Service Request Number: 17-00297846 • Address: 1817 WONDERLIGHT LN, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00297846
Address
1817 WONDERLIGHT LN, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-12T12:23:14.000
Status
Closed
Created Date
2017-06-21T12:23:14.000
Update Date
2017-12-19T16:05:31.000
Closed Date
2017-12-19T16:05:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526362.21098426
Y Coordinate
6983963.83164685
Lat Long Location
1817 WONDERLIGHT LN, DALLAS, TX 75228
Unique Key
1278806767
17-00553148
Service Request Number: 17-00553148 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00553148
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T14:19:22.000
Status
Closed
Created Date
2017-11-12T14:19:22.000
Update Date
2017-11-12T14:20:12.000
Closed Date
2017-11-12T14:20:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302716203
17-00529797
Service Request Number: 17-00529797 • Address: 600 HAINES AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
17-00529797
Address
600 HAINES AVE, DALLAS, 75208
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T16:35:09.000
Status
Closed
Created Date
2017-10-26T16:35:09.000
Update Date
2017-10-26T19:59:47.000
Closed Date
2017-10-26T19:59:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482162.25855064
Y Coordinate
6959696.48507293
Lat Long Location
600 HAINES AVE, DALLAS, 75208
Unique Key
1300771474
18-00152780
Service Request Number: 18-00152780 • Address: 3610 PENELOPE ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
18-00152780
Address
3610 PENELOPE ST, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-07T09:31:52.000
Status
Closed
Created Date
2018-04-04T09:31:52.000
Update Date
2018-04-08T15:40:11.000
Closed Date
2018-04-08T15:40:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505349.25106989
Y Coordinate
6967742.29682058
Lat Long Location
3610 PENELOPE ST, DALLAS, TX 75210
Unique Key
1319395873
17-00528178
Service Request Number: 17-00528178 • Address: 2228 MOSER AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
17-00528178
Address
2228 MOSER AVE, DALLAS, TX 75206
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T23:13:25.000
Status
Closed
Created Date
2017-10-25T23:13:25.000
Update Date
2017-10-26T20:39:57.000
Closed Date
2017-10-26T20:39:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2497450.36985832
Y Coordinate
6983048.86098164
Lat Long Location
2228 MOSER AVE, DALLAS, TX 75206
Unique Key
1300633097
17-00590815
Service Request Number: 17-00590815 • Address: 9925 WOOD FOREST DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00590815
Address
9925 WOOD FOREST DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-20T15:23:40.000
Status
Closed
Created Date
2017-12-11T15:23:40.000
Update Date
2017-12-19T09:39:58.000
Closed Date
2017-12-19T09:39:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515856.14749706
Y Coordinate
7018969.67971084
Lat Long Location
9925 WOOD FOREST DR, DALLAS, TX 75243
Unique Key
1305828687
18-00212281
Service Request Number: 18-00212281 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00212281
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-25T11:17:40.000
Status
Closed
Created Date
2018-05-06T11:17:40.000
Update Date
2018-05-06T11:18:14.000
Closed Date
2018-05-06T11:18:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1325516534
17-00600471
Service Request Number: 17-00600471 • Address: 6204 FENWAY ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00600471
Address
6204 FENWAY ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-02T08:36:21.000
Status
Closed
Created Date
2017-12-19T08:36:21.000
Update Date
2017-12-19T09:17:04.000
Closed Date
2017-12-19T09:17:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517197.23579249
Y Coordinate
6952801.59625108
Lat Long Location
6204 FENWAY ST, DALLAS, TX 75217
Unique Key
1306563695
17-00494483
Service Request Number: 17-00494483 • Address: 7141 ENVOY CT, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00494483
Address
7141 ENVOY CT, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-01T09:22:22.000
Status
Closed
Created Date
2017-10-04T09:22:22.000
Update Date
2017-11-12T02:04:31.000
Closed Date
2017-11-12T02:04:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468945.7409859
Y Coordinate
6983495.10546856
Lat Long Location
7141 ENVOY CT, DALLAS, TX 75247
Unique Key
1297723709
17-00553098
Service Request Number: 17-00553098 • Address: S BELT LINE RD & C F HAWN SERV N, DALLAS, TX • City Council District: 8
Service Request Number
17-00553098
Address
S BELT LINE RD & C F HAWN SERV N, DALLAS, TX
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T13:00:28.000
Status
Closed
Created Date
2017-11-12T13:00:28.000
Update Date
2017-11-12T13:40:34.000
Closed Date
2017-11-12T13:40:34.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2552433.75507645
Y Coordinate
6934338.22102697
Lat Long Location
S BELT LINE RD & C F HAWN SERV N, DALLAS, TX
Unique Key
1302711826
18-00068411
Service Request Number: 18-00068411 • Address: 700 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00068411
Address
700 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T10:11:57.000
Status
Closed
Created Date
2018-02-16T10:11:57.000
Update Date
2018-03-11T17:15:17.000
Closed Date
2018-03-11T17:15:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2480837.31546523
Y Coordinate
6960696.65792182
Lat Long Location
700 W CANTY ST, DALLAS, TX 75208
Unique Key
1313094521
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