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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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17-00594635
Service Request Number: 17-00594635 • Address: 2609 PENNSYLVANIA AVE, DALLAS, TX • City Council District: 7
Service Request Number
17-00594635
Address
2609 PENNSYLVANIA AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-22T17:38:10.000
Status
Closed
Created Date
2017-12-13T17:38:10.000
Update Date
2017-12-19T10:56:44.000
Closed Date
2017-12-19T10:56:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2500556.38183997
Y Coordinate
6965929.54451888
Lat Long Location
2609 PENNSYLVANIA AVE, DALLAS, TX
Unique Key
1306118867
17-00529952
Service Request Number: 17-00529952 • Address: 823 EXPOSITION AVE, DALLAS, 75226 • City Council District: 7
Service Request Number
17-00529952
Address
823 EXPOSITION AVE, DALLAS, 75226
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T18:29:20.000
Status
Duplicate (closed)
Created Date
2017-10-26T18:29:20.000
Update Date
2017-10-26T18:29:20.000
Closed Date
2017-10-26T18:29:20.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500849.35178346
Y Coordinate
6971994.90164456
Lat Long Location
823 EXPOSITION AVE, DALLAS, 75226
Unique Key
1300784404
17-00600576
Service Request Number: 17-00600576 • Address: INWOOD RD & ROYAL LN, DALLAS, • City Council District: 13
Service Request Number
17-00600576
Address
INWOOD RD & ROYAL LN, DALLAS,
City Council District
13
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-24T09:00:57.000
Status
Closed
Created Date
2017-12-19T09:00:57.000
Update Date
2017-12-19T14:03:09.000
Closed Date
2017-12-19T14:03:09.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484150.66638907
Y Coordinate
7012650.16853746
Lat Long Location
INWOOD RD & ROYAL LN, DALLAS,
Unique Key
1306569699
18-00107090
Service Request Number: 18-00107090 • Address: 5315 STONELEIGH AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107090
Address
5315 STONELEIGH AVE, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T11:37:28.000
Status
Closed
Created Date
2018-03-10T11:37:28.000
Update Date
2018-03-10T13:43:00.000
Closed Date
2018-03-10T13:43:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481866.12104871
Y Coordinate
6985486.52231002
Lat Long Location
5315 STONELEIGH AVE, DALLAS, TX 75235
Unique Key
1316030982
18-00130747
Service Request Number: 18-00130747 • Address: 7151 DALEWOOD LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00130747
Address
7151 DALEWOOD LN, DALLAS, 75214
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-06T10:09:06.000
Status
Closed
Created Date
2018-03-23T10:09:06.000
Update Date
2018-03-24T11:12:51.000
Closed Date
2018-03-24T11:12:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509220.56013038
Y Coordinate
6995669.63456585
Lat Long Location
7151 DALEWOOD LN, DALLAS, 75214
Unique Key
1317758296
18-00107618
Service Request Number: 18-00107618 • Address: 3902 FAIRFAX AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
18-00107618
Address
3902 FAIRFAX AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T09:54:20.000
Status
Closed
Created Date
2018-03-11T09:54:20.000
Update Date
2018-03-11T13:42:47.000
Closed Date
2018-03-11T13:42:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484152.07452944
Y Coordinate
6990053.89232213
Lat Long Location
3902 FAIRFAX AVE, DALLAS, TX 75209
Unique Key
1316080629
18-00106825
Service Request Number: 18-00106825 • Address: 6503 RIVERVIEW LN, DALLAS, TX 75248 • City Council District: 12
Service Request Number
18-00106825
Address
6503 RIVERVIEW LN, DALLAS, TX 75248
City Council District
12
Department
Street Services
Service Request Type
Lid Cover Missing-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T07:54:19.000
Status
Closed
Created Date
2018-03-10T07:54:19.000
Update Date
2018-03-10T11:50:13.000
Closed Date
2018-03-10T11:50:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490079.55875431
Y Coordinate
7041822.5449721
Lat Long Location
6503 RIVERVIEW LN, DALLAS, TX 75248
Unique Key
1316011820
17-00575801
Service Request Number: 17-00575801 • Address: 1210 RIVER BEND DR, DALLAS, TX 75247 • City Council District: 2
Service Request Number
17-00575801
Address
1210 RIVER BEND DR, DALLAS, TX 75247
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-16T09:02:59.000
Status
Closed
Created Date
2017-11-30T09:02:59.000
Update Date
2017-12-19T12:36:46.000
Closed Date
2017-12-19T12:36:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471000.23265304
Y Coordinate
6983892.83855479
Lat Long Location
1210 RIVER BEND DR, DALLAS, TX 75247
Unique Key
1304677395
17-00529634
Service Request Number: 17-00529634 • Address: 503 AVENUE I, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00529634
Address
503 AVENUE I, DALLAS, TX 75203
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T15:40:27.000
Status
Closed
Created Date
2017-10-26T15:40:27.000
Update Date
2017-10-26T18:09:35.000
Closed Date
2017-10-26T18:09:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2493940.21188575
Y Coordinate
6957821.12445118
Lat Long Location
503 AVENUE I, DALLAS, TX 75203
Unique Key
1300755183
17-00591567
Service Request Number: 17-00591567 • Address: 3414 IVANDELL AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00591567
Address
3414 IVANDELL AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Overcrowding - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-10T09:13:44.000
Status
Closed
Created Date
2017-12-12T09:13:44.000
Update Date
2017-12-19T09:03:39.000
Closed Date
2017-12-19T09:03:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467620.92016755
Y Coordinate
6954497.75537718
Lat Long Location
3414 IVANDELL AVE, DALLAS, TX 75211
Unique Key
1305888848
17-00600458
Service Request Number: 17-00600458 • Address: 13210 ROLLING HILLS LN, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00600458
Address
13210 ROLLING HILLS LN, DALLAS, TX 75240
City Council District
11
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T08:29:52.000
Status
Closed
Created Date
2017-12-19T08:29:52.000
Update Date
2017-12-19T19:38:57.000
Closed Date
2017-12-19T19:38:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496449.83632867
Y Coordinate
7025497.02236999
Lat Long Location
13210 ROLLING HILLS LN, DALLAS, TX 75240
Unique Key
1306562819
17-00601866
Service Request Number: 17-00601866 • Address: 8610 SOUTHWESTERN BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00601866
Address
8610 SOUTHWESTERN BLVD, DALLAS, TX 75206
City Council District
14
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T17:41:22.000
Status
Closed
Created Date
2017-12-19T17:41:22.000
Update Date
2017-12-19T18:48:40.000
Closed Date
2017-12-19T18:48:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502869.11850348
Y Coordinate
6999766.80809023
Lat Long Location
8610 SOUTHWESTERN BLVD, DALLAS, TX 75206
Unique Key
1306658627
17-00596032
Service Request Number: 17-00596032 • Address: 5735 ARLINGTON PARK DR, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00596032
Address
5735 ARLINGTON PARK DR, DALLAS, 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T16:51:05.000
Status
Closed
Created Date
2017-12-14T16:51:05.000
Update Date
2017-12-19T09:33:36.000
Closed Date
2017-12-19T09:33:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475142.19576377
Y Coordinate
6983643.63078379
Lat Long Location
5735 ARLINGTON PARK DR, DALLAS, 75235
Unique Key
1306222134
17-00572828
Service Request Number: 17-00572828 • Address: 9466 DALE GLADE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00572828
Address
9466 DALE GLADE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-27T12:23:23.000
Status
Closed
Created Date
2017-11-28T12:23:23.000
Update Date
2017-12-19T12:42:45.000
Closed Date
2017-12-19T12:42:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2534227.72894837
Y Coordinate
6957992.43962217
Lat Long Location
9466 DALE GLADE DR, DALLAS, TX 75217
Unique Key
1304429416
17-00600949
Service Request Number: 17-00600949 • Address: 6063 PARKDALE DR, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600949
Address
6063 PARKDALE DR, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T11:26:10.000
Closed Date
2017-12-19T11:26:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2516648.64932043
Y Coordinate
6968941.87927956
Lat Long Location
6063 PARKDALE DR, DALLAS, 75227
Unique Key
1306594341
17-00528043
Service Request Number: 17-00528043 • Address: 6348 BERWYN LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00528043
Address
6348 BERWYN LN, DALLAS, TX 75214
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T17:54:01.000
Status
Closed
Created Date
2017-10-25T17:54:01.000
Update Date
2017-10-26T19:42:34.000
Closed Date
2017-10-26T19:42:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2504816.45795563
Y Coordinate
6994713.54957588
Lat Long Location
6348 BERWYN LN, DALLAS, TX 75214
Unique Key
1300618943
18-00105244
Service Request Number: 18-00105244 • Address: 6999 PATRICIA AVE, DALLAS, 75223 • City Council District: 14
Service Request Number
18-00105244
Address
6999 PATRICIA AVE, DALLAS, 75223
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T11:06:37.000
Status
Closed
Created Date
2018-03-09T11:06:37.000
Update Date
2018-03-10T10:09:58.000
Closed Date
2018-03-10T10:09:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2508830.60459558
Y Coordinate
6981482.07543283
Lat Long Location
6999 PATRICIA AVE, DALLAS, 75223
Unique Key
1315898505
17-00529988
Service Request Number: 17-00529988 • Address: 1000 PINNACLE PARK BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00529988
Address
1000 PINNACLE PARK BLVD, DALLAS, TX 75211
City Council District
3
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T19:26:23.000
Status
Closed
Created Date
2017-10-26T19:26:23.000
Update Date
2017-10-26T19:28:16.000
Closed Date
2017-10-26T19:28:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467842.09357239
Y Coordinate
6960513.47732356
Lat Long Location
1000 PINNACLE PARK BLVD, DALLAS, TX 75211
Unique Key
1300787689
17-00595891
Service Request Number: 17-00595891 • Address: 5747 WISDOM CREEK DR, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00595891
Address
5747 WISDOM CREEK DR, DALLAS, TX 75249
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T15:29:18.000
Status
Closed
Created Date
2017-12-14T15:29:18.000
Update Date
2017-12-19T09:12:18.000
Closed Date
2017-12-19T09:12:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2437482.56316522
Y Coordinate
6924085.51135338
Lat Long Location
5747 WISDOM CREEK DR, DALLAS, TX 75249
Unique Key
1306209455
17-00528929
Service Request Number: 17-00528929 • Address: GOLDEN CREEK RD & MISTY TRL, DALLAS, TX • City Council District: 12
Service Request Number
17-00528929
Address
GOLDEN CREEK RD & MISTY TRL, DALLAS, TX
City Council District
12
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T11:45:34.000
Status
Closed
Created Date
2017-10-26T11:45:34.000
Update Date
2017-10-26T22:31:04.000
Closed Date
2017-10-26T22:31:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490426.56147111
Y Coordinate
7037790.54591606
Lat Long Location
GOLDEN CREEK RD & MISTY TRL, DALLAS, TX
Unique Key
1300699560
17-00529812
Service Request Number: 17-00529812 • Address: 3942 LOVINGOOD DR, DALLAS, 75241 • City Council District: 8
Service Request Number
17-00529812
Address
3942 LOVINGOOD DR, DALLAS, 75241
City Council District
8
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T16:40:15.000
Status
Closed
Created Date
2017-10-26T16:40:15.000
Update Date
2017-10-26T22:01:01.000
Closed Date
2017-10-26T22:01:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504507.08139259
Y Coordinate
6934295.47885793
Lat Long Location
3942 LOVINGOOD DR, DALLAS, 75241
Unique Key
1300772560
18-00130945
Service Request Number: 18-00130945 • Address: 2200 HUGO ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00130945
Address
2200 HUGO ST, DALLAS, TX 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-26T10:53:40.000
Status
Closed
Created Date
2018-03-23T10:53:40.000
Update Date
2018-03-24T11:13:17.000
Closed Date
2018-03-24T11:13:17.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2492693.00137192
Y Coordinate
6977674.75429317
Lat Long Location
2200 HUGO ST, DALLAS, TX 75204
Unique Key
1317770488
17-00600371
Service Request Number: 17-00600371 • Address: 6223 BELGRADE AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600371
Address
6223 BELGRADE AVE, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T07:54:33.000
Closed Date
2017-12-19T07:54:33.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2517841.30352434
Y Coordinate
6968894.1813908
Lat Long Location
6223 BELGRADE AVE, DALLAS, 75227
Unique Key
1306556658
18-00106967
Service Request Number: 18-00106967 • Address: 10217 HILLHOUSE LN, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00106967
Address
10217 HILLHOUSE LN, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T10:06:48.000
Status
Closed
Created Date
2018-03-10T10:06:48.000
Update Date
2018-03-10T16:21:22.000
Closed Date
2018-03-10T16:21:22.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2538045.49527875
Y Coordinate
6962876.33191517
Lat Long Location
10217 HILLHOUSE LN, DALLAS, TX 75227
Unique Key
1316022413
18-00089545
Service Request Number: 18-00089545 • Address: 4210 ROSELAND AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00089545
Address
4210 ROSELAND AVE, DALLAS, TX 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T23:51:37.000
Status
Closed
Created Date
2018-02-28T23:51:37.000
Update Date
2018-03-11T09:42:35.000
Closed Date
2018-03-11T09:42:35.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495703.5729776
Y Coordinate
6978719.16707267
Lat Long Location
4210 ROSELAND AVE, DALLAS, TX 75204
Unique Key
1314731662
17-00559520
Service Request Number: 17-00559520 • Address: 3403 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00559520
Address
3403 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-04T10:01:44.000
Status
Closed
Created Date
2017-11-16T10:01:44.000
Update Date
2017-12-20T16:02:03.000
Closed Date
2017-12-20T16:02:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2488027.40115249
Y Coordinate
6942848.48133465
Lat Long Location
3403 S EWING AVE, DALLAS, TX 75216
Unique Key
1303247408
17-00506345
Service Request Number: 17-00506345 • Address: 5611 BLUFFMAN DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00506345
Address
5611 BLUFFMAN DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-15T15:25:17.000
Status
Closed
Created Date
2017-10-11T15:25:17.000
Update Date
2017-10-26T22:25:58.000
Closed Date
2017-10-26T22:25:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2502086.2699122
Y Coordinate
6934952.17570977
Lat Long Location
5611 BLUFFMAN DR, DALLAS, TX 75241
Unique Key
1298746339
17-00600767
Service Request Number: 17-00600767 • Address: 7030 PICKRELL DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00600767
Address
7030 PICKRELL DR, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-29T10:04:23.000
Status
Closed
Created Date
2017-12-19T10:04:23.000
Update Date
2017-12-20T13:43:22.000
Closed Date
2017-12-20T13:43:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2523957.32202531
Y Coordinate
6974972.54629834
Lat Long Location
7030 PICKRELL DR, DALLAS, TX 75227
Unique Key
1306582477
17-00597454
Service Request Number: 17-00597454 • Address: 4215 POINSETTIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00597454
Address
4215 POINSETTIA DR, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-22T15:57:59.000
Status
Closed
Created Date
2017-12-15T15:57:59.000
Update Date
2017-12-20T15:10:34.000
Closed Date
2017-12-20T15:10:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2464023.40090353
Y Coordinate
6950302.76669136
Lat Long Location
4215 POINSETTIA DR, DALLAS, TX 75211
Unique Key
1306319745
18-00160194
Service Request Number: 18-00160194 • Address: 719 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00160194
Address
719 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-09T12:53:43.000
Status
Closed
Created Date
2018-04-08T12:53:43.000
Update Date
2018-04-08T14:07:01.000
Closed Date
2018-04-08T14:07:01.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476797.50065621
Y Coordinate
6955912.55722203
Lat Long Location
719 S MONTCLAIR AVE, DALLAS, TX 75208
Unique Key
1319933568
17-00529361
Service Request Number: 17-00529361 • Address: 10208 N WALTON WALKER BLVD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00529361
Address
10208 N WALTON WALKER BLVD, DALLAS, TX 75220
City Council District
6
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T14:19:48.000
Status
Closed
Created Date
2017-10-26T14:19:48.000
Update Date
2017-10-26T22:47:11.000
Closed Date
2017-10-26T22:47:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2459138.02566527
Y Coordinate
6999602.47909839
Lat Long Location
10208 N WALTON WALKER BLVD, DALLAS, TX 75220
Unique Key
1300735143
18-00097142
Service Request Number: 18-00097142 • Address: 10615 SHILOH RD, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00097142
Address
10615 SHILOH RD, DALLAS, 75228
City Council District
9
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-11T15:46:44.000
Status
Closed
Created Date
2018-03-05T15:46:44.000
Update Date
2018-03-10T07:48:27.000
Closed Date
2018-03-10T07:48:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2532027.19505728
Y Coordinate
6994380.49165551
Lat Long Location
10615 SHILOH RD, DALLAS, 75228
Unique Key
1315329379
18-00105180
Service Request Number: 18-00105180 • Address: 3770 ROYAL LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00105180
Address
3770 ROYAL LN, DALLAS, TX 75229
City Council District
13
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T10:52:49.000
Status
Closed
Created Date
2018-03-09T10:52:49.000
Update Date
2018-03-10T10:05:39.000
Closed Date
2018-03-10T10:05:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473999.84759765
Y Coordinate
7012501.75029221
Lat Long Location
3770 ROYAL LN, DALLAS, TX 75229
Unique Key
1315894633
17-00599814
Service Request Number: 17-00599814 • Address: 7307 MESA VERDE TRL, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00599814
Address
7307 MESA VERDE TRL, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T14:10:26.000
Status
Closed
Created Date
2017-12-18T14:10:26.000
Update Date
2017-12-20T13:19:56.000
Closed Date
2017-12-20T13:19:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474862.76137562
Y Coordinate
6926919.65161255
Lat Long Location
7307 MESA VERDE TRL, DALLAS, TX 75232
Unique Key
1306509063
18-00160224
Service Request Number: 18-00160224 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160224
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T13:39:10.000
Status
Closed
Created Date
2018-04-08T13:39:10.000
Update Date
2018-04-08T13:39:43.000
Closed Date
2018-04-08T13:39:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319935780
17-00529970
Service Request Number: 17-00529970 • Address: 823 EXPOSITION AVE, DALLAS, 75226 • City Council District: 7
Service Request Number
17-00529970
Address
823 EXPOSITION AVE, DALLAS, 75226
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T18:54:30.000
Status
Duplicate (closed)
Created Date
2017-10-26T18:54:30.000
Update Date
2017-10-26T18:54:30.000
Closed Date
2017-10-26T18:54:30.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500849.35178346
Y Coordinate
6971994.90164456
Lat Long Location
823 EXPOSITION AVE, DALLAS, 75226
Unique Key
1300785885
17-00382206
Service Request Number: 17-00382206 • Address: TRACY RD & RIPPLE RD, DALLAS, TX • City Council District: 8
Service Request Number
17-00382206
Address
TRACY RD & RIPPLE RD, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-05T06:48:49.000
Status
Closed
Created Date
2017-08-02T06:48:49.000
Update Date
2017-10-26T20:12:54.000
Closed Date
2017-10-26T20:12:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498270.79489786
Y Coordinate
6933728.77037099
Lat Long Location
TRACY RD & RIPPLE RD, DALLAS, TX
Unique Key
1287931404
18-00107735
Service Request Number: 18-00107735 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107735
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:50:13.000
Status
Closed
Created Date
2018-03-11T10:50:13.000
Update Date
2018-03-11T10:50:50.000
Closed Date
2018-03-11T10:50:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316087196
17-00598830
Service Request Number: 17-00598830 • Address: 6904 WOFFORD DR, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00598830
Address
6904 WOFFORD DR, DALLAS, 75227
City Council District
5
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T14:12:58.000
Closed Date
2017-12-19T14:12:58.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2521219.41755526
Y Coordinate
6967270.08748804
Lat Long Location
6904 WOFFORD DR, DALLAS, 75227
Unique Key
1306437042
17-00598191
Service Request Number: 17-00598191 • Address: 6335 LAKE BLUFF DR, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00598191
Address
6335 LAKE BLUFF DR, DALLAS, TX 75249
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T18:14:37.000
Status
Closed
Created Date
2017-12-16T18:14:37.000
Update Date
2017-12-19T16:04:22.000
Closed Date
2017-12-19T16:04:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2439666.91787222
Y Coordinate
6921209.2038614
Lat Long Location
6335 LAKE BLUFF DR, DALLAS, TX 75249
Unique Key
1306380909
18-00107753
Service Request Number: 18-00107753 • Address: TULANE ST & MIMOSA LN, DALLAS, TX • City Council District: 13
Service Request Number
18-00107753
Address
TULANE ST & MIMOSA LN, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T11:30:35.000
Status
Closed
Created Date
2018-03-11T11:30:35.000
Update Date
2018-03-11T17:58:43.000
Closed Date
2018-03-11T17:58:43.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490365.94336653
Y Coordinate
7008504.80651089
Lat Long Location
TULANE ST & MIMOSA LN, DALLAS, TX
Unique Key
1316088879
18-00133164
Service Request Number: 18-00133164 • Address: 402 S BEACON ST, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00133164
Address
402 S BEACON ST, DALLAS, 75223
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-09T18:56:07.000
Status
Duplicate (closed)
Created Date
2018-03-24T18:56:07.000
Update Date
2018-03-24T18:56:07.000
Closed Date
2018-03-24T18:56:07.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504965.79595122
Y Coordinate
6978152.94104349
Lat Long Location
402 S BEACON ST, DALLAS, 75223
Unique Key
1317932319
17-00340223
Service Request Number: 17-00340223 • Address: W ILLINOIS AVE & SIERRA VISTA SC, DALLAS, TX • City Council District: 1
Service Request Number
17-00340223
Address
W ILLINOIS AVE & SIERRA VISTA SC, DALLAS, TX
City Council District
1
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T19:27:56.000
Status
Closed
Created Date
2017-07-12T19:27:56.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-07-21T12:07:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467754.85137905
Y Coordinate
6948849.33686602
Lat Long Location
W ILLINOIS AVE & SIERRA VISTA SC, DALLAS, TX
Unique Key
1284304908
17-00596033
Service Request Number: 17-00596033 • Address: 1825 ALHAMBRA ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00596033
Address
1825 ALHAMBRA ST, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T16:51:15.000
Status
Closed
Created Date
2017-12-14T16:51:15.000
Update Date
2017-12-19T10:16:10.000
Closed Date
2017-12-19T10:16:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2523332.04285467
Y Coordinate
6958149.13370678
Lat Long Location
1825 ALHAMBRA ST, DALLAS, TX 75217
Unique Key
1306222199
18-00130327
Service Request Number: 18-00130327 • Address: 7103 DELROSE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130327
Address
7103 DELROSE DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T07:07:22.000
Status
Closed
Created Date
2018-03-23T07:07:22.000
Update Date
2018-03-24T15:40:26.000
Closed Date
2018-03-24T15:40:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2510273.36826666
Y Coordinate
6987937.65772522
Lat Long Location
7103 DELROSE DR, DALLAS, TX 75214
Unique Key
1317728469
17-00526836
Service Request Number: 17-00526836 • Address: 1524 SAN SABA DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00526836
Address
1524 SAN SABA DR, DALLAS, TX 75218
City Council District
9
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-14T09:58:51.000
Status
Closed
Created Date
2017-10-25T09:58:51.000
Update Date
2017-12-19T16:30:49.000
Closed Date
2017-12-19T16:30:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521042.22603086
Y Coordinate
6987022.76411214
Lat Long Location
1524 SAN SABA DR, DALLAS, TX 75218
Unique Key
1300531333
17-00600468
Service Request Number: 17-00600468 • Address: 6218 FENWAY ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00600468
Address
6218 FENWAY ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-02T08:34:07.000
Status
Closed
Created Date
2017-12-19T08:34:07.000
Update Date
2017-12-19T09:17:01.000
Closed Date
2017-12-19T09:17:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517386.01372725
Y Coordinate
6952804.41547125
Lat Long Location
6218 FENWAY ST, DALLAS, TX 75217
Unique Key
1306563470
17-00599500
Service Request Number: 17-00599500 • Address: 5535 VICKERY BLVD, DALLAS, 75206 • City Council District: 14
Service Request Number
17-00599500
Address
5535 VICKERY BLVD, DALLAS, 75206
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T11:27:51.000
Status
Closed
Created Date
2017-12-18T11:27:51.000
Update Date
2017-12-19T13:21:14.000
Closed Date
2017-12-19T13:21:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498709.93435806
Y Coordinate
6986510.35167222
Lat Long Location
5535 VICKERY BLVD, DALLAS, 75206
Unique Key
1306486046
17-00593986
Service Request Number: 17-00593986 • Address: 8740 QUINN ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00593986
Address
8740 QUINN ST, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-12T13:11:11.000
Status
Closed
Created Date
2017-12-13T13:11:11.000
Update Date
2018-03-10T10:14:50.000
Closed Date
2018-03-10T10:14:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2531304.95454053
Y Coordinate
6953828.86858335
Lat Long Location
8740 QUINN ST, DALLAS, TX 75217
Unique Key
1306068441
18-00128555
Service Request Number: 18-00128555 • Address: 6204 SANDPEBBLE CT, DALLAS, TX 75254 • City Council District: 11
Service Request Number
18-00128555
Address
6204 SANDPEBBLE CT, DALLAS, TX 75254
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T09:58:50.000
Status
Closed
Created Date
2018-03-22T09:58:50.000
Update Date
2018-03-24T10:49:27.000
Closed Date
2018-03-24T10:49:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490104.11921371
Y Coordinate
7030244.3090464
Lat Long Location
6204 SANDPEBBLE CT, DALLAS, TX 75254
Unique Key
1317600433
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