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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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18-00105891
Service Request Number: 18-00105891 • Address: 9716 SEAGOVILLE RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00105891
Address
9716 SEAGOVILLE RD, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T14:14:58.000
Status
Closed
Created Date
2018-03-09T14:14:58.000
Update Date
2018-03-11T07:52:04.000
Closed Date
2018-03-11T07:52:03.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535806.43277433
Y Coordinate
6945731.15276377
Lat Long Location
9716 SEAGOVILLE RD, DALLAS, TX 75217
Unique Key
1315938680
18-00130486
Service Request Number: 18-00130486 • Address: 6148 E LOVERS LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130486
Address
6148 E LOVERS LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T08:31:20.000
Status
Closed
Created Date
2018-03-23T08:31:20.000
Update Date
2018-03-24T11:38:26.000
Closed Date
2018-03-24T11:38:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503224.88027802
Y Coordinate
6996904.99985368
Lat Long Location
6148 E LOVERS LN, DALLAS, TX 75214
Unique Key
1317739706
18-00081167
Service Request Number: 18-00081167 • Address: 1214 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00081167
Address
1214 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-07T14:01:37.000
Status
Closed
Created Date
2018-02-24T14:01:37.000
Update Date
2018-02-24T16:01:06.000
Closed Date
2018-02-24T16:01:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504886.0590834
Y Coordinate
6973720.11178527
Lat Long Location
1214 S FITZHUGH AVE, DALLAS, TX 75223
Unique Key
1314099167
17-00597883
Service Request Number: 17-00597883 • Address: 9136 LONGMONT DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00597883
Address
9136 LONGMONT DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T10:13:14.000
Status
Closed
Created Date
2017-12-16T10:13:14.000
Update Date
2017-12-19T13:10:26.000
Closed Date
2017-12-19T13:10:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2518793.36095118
Y Coordinate
7004956.33250941
Lat Long Location
9136 LONGMONT DR, DALLAS, TX 75238
Unique Key
1306356050
17-00526347
Service Request Number: 17-00526347 • Address: 3901 ACCENT DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00526347
Address
3901 ACCENT DR, DALLAS, TX 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-25T22:22:11.000
Status
Closed
Created Date
2017-10-24T22:22:11.000
Update Date
2017-10-26T19:27:59.000
Closed Date
2017-10-25T11:02:48.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475179.36085024
Y Coordinate
7046652.09905911
Lat Long Location
3901 ACCENT DR, DALLAS, TX 75287
Unique Key
1300482011
18-00097375
Service Request Number: 18-00097375 • Address: 215 LILLIAN ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00097375
Address
215 LILLIAN ST, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-08T16:48:29.000
Status
Closed
Created Date
2018-03-05T16:48:29.000
Update Date
2018-03-10T18:01:50.000
Closed Date
2018-03-10T18:01:50.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Phone
X Coordinate
2467898.92920491
Y Coordinate
6958454.90105106
Lat Long Location
215 LILLIAN ST, DALLAS, TX 75211
Unique Key
1315347136
18-00107266
Service Request Number: 18-00107266 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00107266
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T14:51:11.000
Status
Closed
Created Date
2018-03-10T14:51:11.000
Update Date
2018-03-10T14:51:12.000
Closed Date
2018-03-10T14:51:11.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73074087
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1316043966
18-00211092
Service Request Number: 18-00211092 • Address: 1010 WINTERS ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00211092
Address
1010 WINTERS ST, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-09T17:35:40.000
Status
Duplicate (closed)
Created Date
2018-05-04T17:35:40.000
Update Date
2018-05-06T15:25:51.000
Closed Date
2018-05-06T15:25:51.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2488562.24749973
Y Coordinate
6953842.71290787
Lat Long Location
1010 WINTERS ST, DALLAS, TX 75216
Unique Key
1325327322
17-00529119
Service Request Number: 17-00529119 • Address: ITASCA DR & RUIDOSA AVE, DALLAS, TX • City Council District: 9
Service Request Number
17-00529119
Address
ITASCA DR & RUIDOSA AVE, DALLAS, TX
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T12:51:57.000
Status
Closed
Created Date
2017-10-26T12:51:57.000
Update Date
2017-10-26T19:47:24.000
Closed Date
2017-10-26T19:47:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2529229.53456844
Y Coordinate
6995668.67696804
Lat Long Location
ITASCA DR & RUIDOSA AVE, DALLAS, TX
Unique Key
1300716897
18-00039245
Service Request Number: 18-00039245 • Address: 504 WOODMONT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00039245
Address
504 WOODMONT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-13T08:00:05.000
Status
Closed
Created Date
2018-01-29T08:00:05.000
Update Date
2018-03-24T15:04:43.000
Closed Date
2018-03-24T15:04:42.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520521.0883926
Y Coordinate
6949572.11046603
Lat Long Location
504 WOODMONT DR, DALLAS, TX 75217
Unique Key
1310818444
18-00047864
Service Request Number: 18-00047864 • Address: 702 HOLCOMB RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00047864
Address
702 HOLCOMB RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-05T11:53:50.000
Status
Closed
Created Date
2018-02-02T11:53:50.000
Update Date
2018-03-10T10:05:06.000
Closed Date
2018-03-10T10:05:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2529950.98481167
Y Coordinate
6950948.22356713
Lat Long Location
702 HOLCOMB RD, DALLAS, TX 75217
Unique Key
1311456101
17-00354910
Service Request Number: 17-00354910 • Address: 6311 MOONGLOW DR, DALLAS, TX 75241 • City Council District: 3
Service Request Number
17-00354910
Address
6311 MOONGLOW DR, DALLAS, TX 75241
City Council District
3
Department
Street Services
Service Request Type
Street Lighting - New/Relocation - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T21:16:31.000
Status
Closed
Created Date
2017-07-19T21:16:31.000
Update Date
2017-09-29T12:11:20.000
Closed Date
2017-09-11T16:48:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2492638.51368449
Y Coordinate
6931598.63140966
Lat Long Location
6311 MOONGLOW DR, DALLAS, TX 75241
Unique Key
1285434239
17-00529927
Service Request Number: 17-00529927 • Address: 5759 PINELAND DR, DALLAS, 75231 • City Council District: 13
Service Request Number
17-00529927
Address
5759 PINELAND DR, DALLAS, 75231
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T18:08:04.000
Status
Closed
Created Date
2017-10-26T18:08:04.000
Update Date
2017-10-27T01:17:15.000
Closed Date
2017-10-27T01:17:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503333.45446472
Y Coordinate
7006911.33262187
Lat Long Location
5759 PINELAND DR, DALLAS, 75231
Unique Key
1300782433
18-00106838
Service Request Number: 18-00106838 • Address: 6840 DARTBROOK DR, DALLAS, TX 75254 • City Council District: 11
Service Request Number
18-00106838
Address
6840 DARTBROOK DR, DALLAS, TX 75254
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T08:09:41.000
Status
Closed
Created Date
2018-03-10T08:09:41.000
Update Date
2018-03-10T11:53:30.000
Closed Date
2018-03-10T11:53:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493162.55879216
Y Coordinate
7031940.25005559
Lat Long Location
6840 DARTBROOK DR, DALLAS, TX 75254
Unique Key
1316012755
17-00600345
Service Request Number: 17-00600345 • Address: 5500 ARAPAHO RD, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00600345
Address
5500 ARAPAHO RD, DALLAS, TX 75248
City Council District
11
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T07:32:05.000
Status
Closed
Created Date
2017-12-19T07:32:05.000
Update Date
2017-12-19T08:28:59.000
Closed Date
2017-12-19T08:28:59.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2484521.85988002
Y Coordinate
7036511.01328947
Lat Long Location
5500 ARAPAHO RD, DALLAS, TX 75248
Unique Key
1306554703
18-00106847
Service Request Number: 18-00106847 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00106847
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:18:33.000
Status
Closed
Created Date
2018-03-10T08:18:33.000
Update Date
2018-03-10T08:19:25.000
Closed Date
2018-03-10T08:19:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316013369
18-00080435
Service Request Number: 18-00080435 • Address: E NORTHWEST HWY & WHITE ROCK DART STATION, DALLAS, TX • City Council District: 9
Service Request Number
18-00080435
Address
E NORTHWEST HWY & WHITE ROCK DART STATION, DALLAS, TX
City Council District
9
Department
Street Services
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-02T16:02:30.000
Status
Closed
Created Date
2018-02-23T16:02:30.000
Update Date
2018-02-26T07:02:58.000
Closed Date
2018-02-26T07:02:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2510501.01767447
Y Coordinate
6998322.14442381
Lat Long Location
E NORTHWEST HWY & WHITE ROCK DART STATION, DALLAS, TX
Unique Key
1314019595
17-00599224
Service Request Number: 17-00599224 • Address: 2758 EXETER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00599224
Address
2758 EXETER AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-25T09:52:01.000
Status
Closed
Created Date
2017-12-18T09:52:01.000
Update Date
2017-12-19T07:52:34.000
Closed Date
2017-12-19T07:52:34.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Web
X Coordinate
2497933.83007757
Y Coordinate
6944576.51512278
Lat Long Location
2758 EXETER AVE, DALLAS, TX 75216
Unique Key
1306466358
17-00600324
Service Request Number: 17-00600324 • Address: 13323 MAHAM RD, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00600324
Address
13323 MAHAM RD, DALLAS, TX 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T05:06:57.000
Status
Closed
Created Date
2017-12-19T05:06:57.000
Update Date
2017-12-19T07:51:32.000
Closed Date
2017-12-19T07:51:32.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501933.17916276
Y Coordinate
7025583.92584025
Lat Long Location
13323 MAHAM RD, DALLAS, TX 75240
Unique Key
1306552413
17-00529210
Service Request Number: 17-00529210 • Address: 5623 PICK FAIR CIR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00529210
Address
5623 PICK FAIR CIR, DALLAS, TX 75235
City Council District
2
Department
Street Services
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T13:26:17.000
Status
Closed
Created Date
2017-10-26T13:26:17.000
Update Date
2017-10-26T21:29:38.000
Closed Date
2017-10-26T21:29:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473927.84298026
Y Coordinate
6983450.01807638
Lat Long Location
5623 PICK FAIR CIR, DALLAS, TX 75235
Unique Key
1300724046
17-00600050
Service Request Number: 17-00600050 • Address: 2508 PROVINCE LN, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00600050
Address
2508 PROVINCE LN, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-19T16:07:27.000
Status
Closed
Created Date
2017-12-18T16:07:27.000
Update Date
2017-12-19T07:51:58.000
Closed Date
2017-12-19T07:51:57.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2529970.48556869
Y Coordinate
6987098.93613257
Lat Long Location
2508 PROVINCE LN, DALLAS, TX 75228
Unique Key
1306527063
18-00106641
Service Request Number: 18-00106641 • Address: 5637 RICHMOND AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00106641
Address
5637 RICHMOND AVE, DALLAS, TX 75206
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T18:46:34.000
Status
Closed
Created Date
2018-03-09T18:46:34.000
Update Date
2018-03-10T17:01:24.000
Closed Date
2018-03-10T17:01:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2499467.51698477
Y Coordinate
6984308.32797278
Lat Long Location
5637 RICHMOND AVE, DALLAS, TX 75206
Unique Key
1315989764
18-00211874
Service Request Number: 18-00211874 • Address: 400 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00211874
Address
400 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-06T17:02:32.000
Status
Closed
Created Date
2018-05-05T17:02:32.000
Update Date
2018-05-06T06:53:53.000
Closed Date
2018-05-06T06:53:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483646.6961196
Y Coordinate
6957076.29897968
Lat Long Location
400 S ZANG BLVD, DALLAS, TX 75208
Unique Key
1325466909
17-00600136
Service Request Number: 17-00600136 • Address: 5717 S POLK ST, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00600136
Address
5717 S POLK ST, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-26T16:52:39.000
Status
Closed
Created Date
2017-12-18T16:52:39.000
Update Date
2017-12-19T11:09:28.000
Closed Date
2017-12-19T11:09:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479182.80697632
Y Coordinate
6933418.39051627
Lat Long Location
5717 S POLK ST, DALLAS, TX 75232
Unique Key
1306535774
18-00105727
Service Request Number: 18-00105727 • Address: 6052 BELGRADE AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00105727
Address
6052 BELGRADE AVE, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-14T13:21:17.000
Status
Closed
Created Date
2018-03-09T13:21:17.000
Update Date
2018-03-10T09:43:45.000
Closed Date
2018-03-10T09:43:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516649.32696979
Y Coordinate
6969294.3165364
Lat Long Location
6052 BELGRADE AVE, DALLAS, 75227
Unique Key
1315929004
17-00447508
Service Request Number: 17-00447508 • Address: 2626 RIPPLE RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00447508
Address
2626 RIPPLE RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-04T11:02:20.000
Status
Closed
Created Date
2017-09-06T11:02:20.000
Update Date
2017-10-26T23:31:35.000
Closed Date
2017-10-26T23:31:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498337.76253601
Y Coordinate
6933746.5403496
Lat Long Location
2626 RIPPLE RD, DALLAS, TX 75241
Unique Key
1293617025
17-00593833
Service Request Number: 17-00593833 • Address: 2103 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00593833
Address
2103 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-12T12:10:52.000
Status
Closed
Created Date
2017-12-13T12:10:52.000
Update Date
2017-12-19T13:57:31.000
Closed Date
2017-12-19T13:57:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492727.78650794
Y Coordinate
6958746.68760026
Lat Long Location
2103 E 11TH ST, DALLAS, TX 75203
Unique Key
1306057768
17-00600902
Service Request Number: 17-00600902 • Address: 419 S BOND AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00600902
Address
419 S BOND AVE, DALLAS, TX 75211
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-21T10:39:56.000
Status
Closed
Created Date
2017-12-19T10:39:56.000
Update Date
2017-12-19T13:18:15.000
Closed Date
2017-12-19T13:18:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2457674.3382763
Y Coordinate
6956987.18832436
Lat Long Location
419 S BOND AVE, DALLAS, TX 75211
Unique Key
1306590898
18-00133001
Service Request Number: 18-00133001 • Address: 491 PLEASANT MEADOWS LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00133001
Address
491 PLEASANT MEADOWS LN, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-02T14:54:13.000
Status
Closed
Created Date
2018-03-24T14:54:13.000
Update Date
2018-03-24T14:55:48.000
Closed Date
2018-03-24T14:55:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540352.48564368
Y Coordinate
6949615.43059969
Lat Long Location
491 PLEASANT MEADOWS LN, DALLAS, TX 75217
Unique Key
1317918529
18-00107710
Service Request Number: 18-00107710 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107710
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:37:57.000
Status
Closed
Created Date
2018-03-11T10:37:57.000
Update Date
2018-03-11T10:38:33.000
Closed Date
2018-03-11T10:38:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316085891
17-00600416
Service Request Number: 17-00600416 • Address: 6201 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00600416
Address
6201 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-02T08:15:46.000
Status
Closed
Created Date
2017-12-19T08:15:46.000
Update Date
2017-12-19T09:06:59.000
Closed Date
2017-12-19T09:07:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517211.58920401
Y Coordinate
6953495.28310681
Lat Long Location
6201 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1306560085
17-00595602
Service Request Number: 17-00595602 • Address: 7731 CLAREMONT DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00595602
Address
7731 CLAREMONT DR, DALLAS, TX 75228
City Council District
7
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-29T13:16:04.000
Status
Closed
Created Date
2017-12-14T13:16:04.000
Update Date
2017-12-19T15:10:44.000
Closed Date
2017-12-19T15:10:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517927.81270529
Y Coordinate
6977112.47699832
Lat Long Location
7731 CLAREMONT DR, DALLAS, TX 75228
Unique Key
1306189847
17-00600009
Service Request Number: 17-00600009 • Address: 2026 LEWISTON AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00600009
Address
2026 LEWISTON AVE, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T15:52:50.000
Status
Closed
Created Date
2017-12-18T15:52:50.000
Update Date
2017-12-19T16:23:18.000
Closed Date
2017-12-19T16:23:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2536922.17391887
Y Coordinate
6959926.03500356
Lat Long Location
2026 LEWISTON AVE, DALLAS, TX 75217
Unique Key
1306523467
17-00598995
Service Request Number: 17-00598995 • Address: 2714 CLEARVIEW CIR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00598995
Address
2714 CLEARVIEW CIR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T08:48:12.000
Status
Closed
Created Date
2017-12-18T08:48:12.000
Update Date
2017-12-19T15:26:39.000
Closed Date
2017-12-19T15:26:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471512.67596493
Y Coordinate
6947932.89724279
Lat Long Location
2714 CLEARVIEW CIR, DALLAS, TX 75233
Unique Key
1306450894
17-00529801
Service Request Number: 17-00529801 • Address: 1221 BURNS AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00529801
Address
1221 BURNS AVE, DALLAS, TX 75211
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T16:36:59.000
Status
Closed
Created Date
2017-10-26T16:36:59.000
Update Date
2017-10-26T19:41:15.000
Closed Date
2017-10-26T19:41:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465159.30341754
Y Coordinate
6953375.01281394
Lat Long Location
1221 BURNS AVE, DALLAS, TX 75211
Unique Key
1300771748
18-00022710
Service Request Number: 18-00022710 • Address: 3434 ALTAMOORE DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00022710
Address
3434 ALTAMOORE DR, DALLAS, TX 75241
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-31T12:31:46.000
Status
Closed
Created Date
2018-01-17T12:31:46.000
Update Date
2018-01-18T13:20:48.000
Closed Date
2018-01-18T13:20:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500509.74596605
Y Coordinate
6919938.61477905
Lat Long Location
3434 ALTAMOORE DR, DALLAS, TX 75241
Unique Key
1309542588
18-00107593
Service Request Number: 18-00107593 • Address: 2819 FERNWOOD AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00107593
Address
2819 FERNWOOD AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T08:57:01.000
Status
Closed
Created Date
2018-03-11T08:57:01.000
Update Date
2018-03-11T10:12:49.000
Closed Date
2018-03-11T10:12:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488668.3137161
Y Coordinate
6946414.10691419
Lat Long Location
2819 FERNWOOD AVE, DALLAS, TX 75216
Unique Key
1316078288
17-00597161
Service Request Number: 17-00597161 • Address: 1035 ELDORADO AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00597161
Address
1035 ELDORADO AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T14:09:45.000
Status
Closed
Created Date
2017-12-15T14:09:45.000
Update Date
2017-12-19T09:24:24.000
Closed Date
2017-12-19T09:24:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2483459.8328193
Y Coordinate
6961925.79928567
Lat Long Location
1035 ELDORADO AVE, DALLAS, TX 75208
Unique Key
1306301703
18-00037235
Service Request Number: 18-00037235 • Address: 6929 REDSTART LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00037235
Address
6929 REDSTART LN, DALLAS, 75214
City Council District
9
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-27T14:41:58.000
Status
Duplicate (closed)
Created Date
2018-01-26T14:41:58.000
Update Date
2018-03-24T06:44:06.000
Closed Date
2018-03-24T06:44:06.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509529.24607342
Y Coordinate
6992252.17936381
Lat Long Location
6929 REDSTART LN, DALLAS, 75214
Unique Key
1310644078
18-00106938
Service Request Number: 18-00106938 • Address: 1553 CALDWELL AVE, DALLAS, TX 75223 • City Council District: 7
Service Request Number
18-00106938
Address
1553 CALDWELL AVE, DALLAS, TX 75223
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T09:44:29.000
Status
Closed
Created Date
2018-03-10T09:44:29.000
Update Date
2018-03-11T14:44:25.000
Closed Date
2018-03-11T14:44:25.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2506033.62266137
Y Coordinate
6972083.2111745
Lat Long Location
1553 CALDWELL AVE, DALLAS, TX 75223
Unique Key
1316020167
17-00550616
Service Request Number: 17-00550616 • Address: 3637 ALMAZAN DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
17-00550616
Address
3637 ALMAZAN DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-08T18:48:08.000
Status
Closed
Created Date
2017-11-09T18:48:08.000
Update Date
2017-12-19T08:26:01.000
Closed Date
2017-12-19T08:26:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472783.0048973
Y Coordinate
7001344.24681156
Lat Long Location
3637 ALMAZAN DR, DALLAS, TX 75220
Unique Key
1302452814
18-00123229
Service Request Number: 18-00123229 • Address: MEADOWDALE LN & LES JARDINS DR, DALLAS, TX • City Council District: 13
Service Request Number
18-00123229
Address
MEADOWDALE LN & LES JARDINS DR, DALLAS, TX
City Council District
13
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-26T22:51:47.000
Status
Closed
Created Date
2018-03-19T22:51:47.000
Update Date
2018-03-24T16:48:41.000
Closed Date
2018-03-24T16:48:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479881.89148452
Y Coordinate
7011378.08273984
Lat Long Location
MEADOWDALE LN & LES JARDINS DR, DALLAS, TX
Unique Key
1317215836
17-00592775
Service Request Number: 17-00592775 • Address: 3426 W ILLINOIS AVE, DALLAS, 75211 • City Council District: 3
Service Request Number
17-00592775
Address
3426 W ILLINOIS AVE, DALLAS, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-13T16:32:36.000
Status
Closed
Created Date
2017-12-12T16:32:36.000
Update Date
2017-12-19T09:27:03.000
Closed Date
2017-12-19T09:27:03.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467786.34211623
Y Coordinate
6948829.41663646
Lat Long Location
3426 W ILLINOIS AVE, DALLAS, 75211
Unique Key
1305973322
17-00528630
Service Request Number: 17-00528630 • Address: 8703 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00528630
Address
8703 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-18T10:15:51.000
Status
Closed
Created Date
2017-10-26T10:15:51.000
Update Date
2017-12-19T15:22:13.000
Closed Date
2017-12-07T08:56:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2523288.21850247
Y Coordinate
6977008.57340089
Lat Long Location
8703 E R L THORNTON FWY, DALLAS, TX 75228
Unique Key
1300677290
18-00106929
Service Request Number: 18-00106929 • Address: 12124 SCHROEDER RD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00106929
Address
12124 SCHROEDER RD, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T09:37:32.000
Status
Closed
Created Date
2018-03-10T09:37:32.000
Update Date
2018-03-10T11:34:24.000
Closed Date
2018-03-10T11:34:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501662.52783341
Y Coordinate
7019814.49190717
Lat Long Location
12124 SCHROEDER RD, DALLAS, TX 75243
Unique Key
1316019408
17-00600179
Service Request Number: 17-00600179 • Address: 8715 TRITON LN, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00600179
Address
8715 TRITON LN, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T17:39:16.000
Status
Closed
Created Date
2017-12-18T17:39:16.000
Update Date
2017-12-19T16:24:01.000
Closed Date
2017-12-19T16:24:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2530308.05611795
Y Coordinate
6961985.52431494
Lat Long Location
8715 TRITON LN, DALLAS, TX 75227
Unique Key
1306538609
18-00129005
Service Request Number: 18-00129005 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00129005
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-24T12:08:53.000
Status
Closed
Created Date
2018-03-22T12:08:53.000
Update Date
2018-03-24T15:24:55.000
Closed Date
2018-03-24T15:24:54.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468344.73045528
Y Coordinate
6966447.95055614
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1317630312
18-00129285
Service Request Number: 18-00129285 • Address: 3438 TANGLE TER, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00129285
Address
3438 TANGLE TER, DALLAS, TX 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-24T13:29:27.000
Status
Closed
Created Date
2018-03-22T13:29:27.000
Update Date
2018-03-24T15:24:54.000
Closed Date
2018-03-24T15:24:53.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467443.19356967
Y Coordinate
6945384.72171605
Lat Long Location
3438 TANGLE TER, DALLAS, TX 75233
Unique Key
1317647188
17-00600548
Service Request Number: 17-00600548 • Address: 2900 ST DAVID DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00600548
Address
2900 ST DAVID DR, DALLAS, TX 75233
City Council District
3
Department
Street Services
Service Request Type
Graffiti Traffic Signals - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-04T08:54:14.000
Status
Closed
Created Date
2017-12-19T08:54:14.000
Update Date
2017-12-19T08:54:45.000
Closed Date
2017-12-19T08:54:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470041.78906229
Y Coordinate
6945842.31263363
Lat Long Location
2900 ST DAVID DR, DALLAS, TX 75233
Unique Key
1306568112
17-00530003
Service Request Number: 17-00530003 • Address: 4000 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 7
Service Request Number
17-00530003
Address
4000 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
7
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T20:02:15.000
Status
Closed
Created Date
2017-10-26T20:02:15.000
Update Date
2017-10-26T22:05:25.000
Closed Date
2017-10-26T22:05:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504822.34448221
Y Coordinate
6946676.98968736
Lat Long Location
4000 E ILLINOIS AVE, DALLAS, TX 75216
Unique Key
1300789274
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