Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
17-00596031
Service Request Number: 17-00596031 • Address: 7517 MARY DAN DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00596031
Address
7517 MARY DAN DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T16:49:40.000
Status
Closed
Created Date
2017-12-14T16:49:40.000
Update Date
2017-12-19T08:30:10.000
Closed Date
2017-12-19T08:30:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524121.47584071
Y Coordinate
6952839.79273136
Lat Long Location
7517 MARY DAN DR, DALLAS, TX 75217
Unique Key
1306222043
17-00601566
Service Request Number: 17-00601566 • Address: 1811 CORONA ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00601566
Address
1811 CORONA ST, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-19T15:11:00.000
Status
Closed
Created Date
2017-12-19T15:11:00.000
Update Date
2017-12-19T15:12:31.000
Closed Date
2017-12-19T15:12:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2510579.68157961
Y Coordinate
6981905.54591312
Lat Long Location
1811 CORONA ST, DALLAS, TX 75214
Unique Key
1306633916
17-00528474
Service Request Number: 17-00528474 • Address: 3154 HANSBORO AVE, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00528474
Address
3154 HANSBORO AVE, DALLAS, 75233
City Council District
3
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-15T09:15:56.000
Status
Closed
Created Date
2017-10-26T09:15:56.000
Update Date
2017-10-26T18:27:56.000
Closed Date
2017-10-26T18:27:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469278.34230658
Y Coordinate
6947119.52210927
Lat Long Location
3154 HANSBORO AVE, DALLAS, 75233
Unique Key
1300665735
18-00132367
Service Request Number: 18-00132367 • Address: 907 HIGHLAND OAKS DR, DALLAS, TX 75232 • City Council District: 4
Service Request Number
18-00132367
Address
907 HIGHLAND OAKS DR, DALLAS, TX 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-30T18:19:29.000
Status
Closed
Created Date
2018-03-23T18:19:29.000
Update Date
2018-03-24T21:21:59.000
Closed Date
2018-03-24T21:21:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480117.88014795
Y Coordinate
6937977.15444586
Lat Long Location
907 HIGHLAND OAKS DR, DALLAS, TX 75232
Unique Key
1317863163
17-00598831
Service Request Number: 17-00598831 • Address: 6820 WOFFORD DR, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00598831
Address
6820 WOFFORD DR, DALLAS, 75227
City Council District
5
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T14:18:24.000
Closed Date
2017-12-19T14:18:24.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2520812.51497324
Y Coordinate
6967400.7760681
Lat Long Location
6820 WOFFORD DR, DALLAS, 75227
Unique Key
1306437144
18-00081191
Service Request Number: 18-00081191 • Address: 2331 DUNLOE DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00081191
Address
2331 DUNLOE DR, DALLAS, TX 75228
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T14:31:12.000
Status
Closed
Created Date
2018-02-24T14:31:12.000
Update Date
2018-02-24T21:05:09.000
Closed Date
2018-02-24T21:05:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2529012.58027134
Y Coordinate
6992259.12223168
Lat Long Location
2331 DUNLOE DR, DALLAS, TX 75228
Unique Key
1314100976
18-00080864
Service Request Number: 18-00080864 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080864
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T08:59:45.000
Status
Closed
Created Date
2018-02-24T08:59:45.000
Update Date
2018-02-24T09:00:22.000
Closed Date
2018-02-24T09:00:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314075364
17-00529955
Service Request Number: 17-00529955 • Address: 823 EXPOSITION AVE, DALLAS, 75226 • City Council District: 7
Service Request Number
17-00529955
Address
823 EXPOSITION AVE, DALLAS, 75226
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T18:39:23.000
Status
Duplicate (closed)
Created Date
2017-10-26T18:39:23.000
Update Date
2017-10-26T18:39:23.000
Closed Date
2017-10-26T18:39:23.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500849.350569
Y Coordinate
6971994.90186495
Lat Long Location
823 EXPOSITION AVE, DALLAS, 75226
Unique Key
1300784818
17-00529695
Service Request Number: 17-00529695 • Address: W DANIELDALE RD & METZ AVE, DALLAS, TX • City Council District: 8
Service Request Number
17-00529695
Address
W DANIELDALE RD & METZ AVE, DALLAS, TX
City Council District
8
Department
Street Services
Service Request Type
Lid Cover Broken- Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T16:01:00.000
Status
Closed
Created Date
2017-10-26T16:01:00.000
Update Date
2017-10-26T18:47:25.000
Closed Date
2017-10-26T18:47:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480834.59785572
Y Coordinate
6917372.4958787
Lat Long Location
W DANIELDALE RD & METZ AVE, DALLAS, TX
Unique Key
1300759734
17-00506423
Service Request Number: 17-00506423 • Address: 5611 BLUFFMAN DR, DALLAS, 75241 • City Council District: 8
Service Request Number
17-00506423
Address
5611 BLUFFMAN DR, DALLAS, 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T15:47:36.000
Status
Closed
Created Date
2017-10-11T15:47:36.000
Update Date
2017-10-26T22:13:46.000
Closed Date
2017-10-26T22:13:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2502086.26765299
Y Coordinate
6934952.17688384
Lat Long Location
5611 BLUFFMAN DR, DALLAS, 75241
Unique Key
1298752015
17-00599784
Service Request Number: 17-00599784 • Address: 1035 STRICKLAND ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00599784
Address
1035 STRICKLAND ST, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T13:49:02.000
Status
Closed
Created Date
2017-12-18T13:49:02.000
Update Date
2017-12-19T15:36:35.000
Closed Date
2017-12-19T15:36:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488542.3579664
Y Coordinate
6955371.98493927
Lat Long Location
1035 STRICKLAND ST, DALLAS, TX 75216
Unique Key
1306506918
17-00529637
Service Request Number: 17-00529637 • Address: 3673 SYLVAN AVE, DALLAS, 75207 • City Council District: 6
Service Request Number
17-00529637
Address
3673 SYLVAN AVE, DALLAS, 75207
City Council District
6
Department
Street Services
Service Request Type
Guardrail Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T15:40:48.000
Status
Closed
Created Date
2017-10-26T15:40:48.000
Update Date
2017-10-26T21:44:21.000
Closed Date
2017-10-26T21:44:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480145.46813017
Y Coordinate
6974911.36433436
Lat Long Location
3673 SYLVAN AVE, DALLAS, 75207
Unique Key
1300755325
18-00106877
Service Request Number: 18-00106877 • Address: 3026 MCNEIL ST, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00106877
Address
3026 MCNEIL ST, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T08:55:05.000
Status
Closed
Created Date
2018-03-10T08:55:05.000
Update Date
2018-03-10T09:38:51.000
Closed Date
2018-03-10T09:38:52.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2524534.67226603
Y Coordinate
6965467.24374718
Lat Long Location
3026 MCNEIL ST, DALLAS, TX 75227
Unique Key
1316015628
17-00597129
Service Request Number: 17-00597129 • Address: 2510 KATHLEEN AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00597129
Address
2510 KATHLEEN AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-01-02T13:51:19.000
Status
Closed
Created Date
2017-12-15T13:51:19.000
Update Date
2017-12-19T13:27:03.000
Closed Date
2017-12-19T13:27:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495279.42643293
Y Coordinate
6944439.1620758
Lat Long Location
2510 KATHLEEN AVE, DALLAS, TX 75216
Unique Key
1306298753
17-00507942
Service Request Number: 17-00507942 • Address: 4203 AZTEC DR, DALLAS, 75216 • City Council District: 4
Service Request Number
17-00507942
Address
4203 AZTEC DR, DALLAS, 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-06T13:44:20.000
Status
Closed
Created Date
2017-10-12T13:44:20.000
Update Date
2017-10-26T23:22:04.000
Closed Date
2017-10-26T23:22:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496551.42611151
Y Coordinate
6943015.65836876
Lat Long Location
4203 AZTEC DR, DALLAS, 75216
Unique Key
1298879376
18-00025682
Service Request Number: 18-00025682 • Address: 3833 DURANGO DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00025682
Address
3833 DURANGO DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-16T09:11:40.000
Status
Closed
Created Date
2018-01-19T09:11:40.000
Update Date
2018-02-24T14:39:06.000
Closed Date
2018-02-24T14:39:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474582.04021443
Y Coordinate
7002414.74627289
Lat Long Location
3833 DURANGO DR, DALLAS, TX 75220
Unique Key
1309771373
17-00528028
Service Request Number: 17-00528028 • Address: 13537 MEANDERING WAY, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00528028
Address
13537 MEANDERING WAY, DALLAS, TX 75240
City Council District
11
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T17:44:32.000
Status
Closed
Created Date
2017-10-25T17:44:32.000
Update Date
2017-10-26T18:18:15.000
Closed Date
2017-10-26T18:18:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497299.79820341
Y Coordinate
7026615.53348308
Lat Long Location
13537 MEANDERING WAY, DALLAS, TX 75240
Unique Key
1300618019
17-00529974
Service Request Number: 17-00529974 • Address: 4723 ELLENSBURG DR, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00529974
Address
4723 ELLENSBURG DR, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T18:57:50.000
Status
Closed
Created Date
2017-10-26T18:57:50.000
Update Date
2017-10-26T19:15:50.000
Closed Date
2017-10-26T19:15:50.000
Priority
Emergency
Method Received Description
Web
X Coordinate
2481842.71809737
Y Coordinate
7020328.35455153
Lat Long Location
4723 ELLENSBURG DR, DALLAS, TX 75244
Unique Key
1300786179
17-00595875
Service Request Number: 17-00595875 • Address: 6327 EVERGLADE RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00595875
Address
6327 EVERGLADE RD, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T15:23:21.000
Status
Closed
Created Date
2017-12-14T15:23:21.000
Update Date
2017-12-19T10:20:42.000
Closed Date
2017-12-19T10:20:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2523440.00496089
Y Coordinate
6973704.67676704
Lat Long Location
6327 EVERGLADE RD, DALLAS, TX 75227
Unique Key
1306208345
18-00160128
Service Request Number: 18-00160128 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160128
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T11:14:27.000
Status
Closed
Created Date
2018-04-08T11:14:27.000
Update Date
2018-04-08T11:15:04.000
Closed Date
2018-04-08T11:15:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319928897
17-00529876
Service Request Number: 17-00529876 • Address: 9633 FERRIS BRANCH BLVD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00529876
Address
9633 FERRIS BRANCH BLVD, DALLAS, TX 75243
City Council District
10
Department
Street Services
Service Request Type
Objects Dropped in Inlet-Hazardous - PBW (DISPATCH)
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T17:15:04.000
Status
Closed
Created Date
2017-10-26T17:15:04.000
Update Date
2017-10-26T22:03:01.000
Closed Date
2017-10-26T22:03:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2512820.49162592
Y Coordinate
7015690.28814971
Lat Long Location
9633 FERRIS BRANCH BLVD, DALLAS, TX 75243
Unique Key
1300777503
17-00600642
Service Request Number: 17-00600642 • Address: 2115 CHALK HILL RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00600642
Address
2115 CHALK HILL RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-22T09:26:05.000
Status
Closed
Created Date
2017-12-19T09:26:05.000
Update Date
2017-12-19T15:02:09.000
Closed Date
2017-12-19T15:02:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2459386.67896191
Y Coordinate
6966495.81725375
Lat Long Location
2115 CHALK HILL RD, DALLAS, TX 75212
Unique Key
1306574191
17-00601104
Service Request Number: 17-00601104 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00601104
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-10T11:59:35.000
Status
Closed
Created Date
2017-12-19T11:59:35.000
Update Date
2017-12-19T12:00:26.000
Closed Date
2017-12-19T12:00:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1306604413
18-00025585
Service Request Number: 18-00025585 • Address: 3867 DURANGO DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00025585
Address
3867 DURANGO DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-03-26T08:30:25.000
Status
Closed
Created Date
2018-01-19T08:30:25.000
Update Date
2018-02-24T15:03:03.000
Closed Date
2018-02-24T15:02:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474991.45849439
Y Coordinate
7002419.12922279
Lat Long Location
3867 DURANGO DR, DALLAS, TX 75220
Unique Key
1309763582
18-00107045
Service Request Number: 18-00107045 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107045
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:59:51.000
Status
Closed
Created Date
2018-03-10T10:59:51.000
Update Date
2018-03-10T11:00:35.000
Closed Date
2018-03-10T11:00:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316027751
17-00599924
Service Request Number: 17-00599924 • Address: 9017 REDONDO DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00599924
Address
9017 REDONDO DR, DALLAS, TX 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-02-01T15:19:54.000
Status
Closed
Created Date
2017-12-18T15:19:54.000
Update Date
2017-12-19T07:52:06.000
Closed Date
2017-12-19T07:52:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2519406.56262588
Y Coordinate
6987622.5533124
Lat Long Location
9017 REDONDO DR, DALLAS, TX 75218
Unique Key
1306517215
17-00600169
Service Request Number: 17-00600169 • Address: 1314 WHITAKER AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
17-00600169
Address
1314 WHITAKER AVE, DALLAS, 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-18T17:31:26.000
Status
Duplicate (closed)
Created Date
2017-12-18T17:31:26.000
Update Date
2017-12-19T11:31:49.000
Closed Date
2017-12-19T11:31:50.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488818.64322652
Y Coordinate
6953760.0238319
Lat Long Location
1314 WHITAKER AVE, DALLAS, 75216
Unique Key
1306537991
17-00586295
Service Request Number: 17-00586295 • Address: 2691 JOHN WEST RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00586295
Address
2691 JOHN WEST RD, DALLAS, TX 75228
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Storm Water Construction Site - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T11:04:01.000
Status
Closed
Created Date
2017-12-07T11:04:01.000
Update Date
2017-12-19T09:23:22.000
Closed Date
2017-12-19T09:23:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2531158.33672767
Y Coordinate
6981493.50431802
Lat Long Location
2691 JOHN WEST RD, DALLAS, TX 75228
Unique Key
1305461076
18-00132137
Service Request Number: 18-00132137 • Address: 7002 WOODARD AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00132137
Address
7002 WOODARD AVE, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T16:14:05.000
Status
Closed
Created Date
2018-03-23T16:14:05.000
Update Date
2018-03-24T12:03:46.000
Closed Date
2018-03-24T12:03:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521752.05473375
Y Coordinate
6968297.7304886
Lat Long Location
7002 WOODARD AVE, DALLAS, TX 75227
Unique Key
1317845301
18-00079900
Service Request Number: 18-00079900 • Address: 2726 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00079900
Address
2726 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-26T13:36:56.000
Status
Closed
Created Date
2018-02-23T13:36:56.000
Update Date
2018-02-24T10:34:52.000
Closed Date
2018-02-24T10:34:53.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471308.19905659
Y Coordinate
6956512.51693611
Lat Long Location
2726 W 12TH ST, DALLAS, TX 75211
Unique Key
1313984394
17-00597657
Service Request Number: 17-00597657 • Address: 1169 N WESTMORELAND RD, DALLAS, 75211 • City Council District: 3
Service Request Number
17-00597657
Address
1169 N WESTMORELAND RD, DALLAS, 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T18:50:49.000
Status
Closed
Created Date
2017-12-15T18:50:49.000
Update Date
2017-12-19T10:25:40.000
Closed Date
2017-12-19T10:25:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468341.20266462
Y Coordinate
6962951.69691977
Lat Long Location
1169 N WESTMORELAND RD, DALLAS, 75211
Unique Key
1306336215
17-00525964
Service Request Number: 17-00525964 • Address: 3023 JEROME ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00525964
Address
3023 JEROME ST, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T15:59:56.000
Status
Closed
Created Date
2017-10-24T15:59:56.000
Update Date
2017-10-26T18:39:24.000
Closed Date
2017-10-26T18:39:24.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508464.8112439
Y Coordinate
6973915.69971029
Lat Long Location
3023 JEROME ST, DALLAS, TX 75223
Unique Key
1300441878
17-00595734
Service Request Number: 17-00595734 • Address: 7045 CLAYTON AVE, DALLAS, TX 75214-4013 • City Council District: 14
Service Request Number
17-00595734
Address
7045 CLAYTON AVE, DALLAS, TX 75214-4013
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T14:25:49.000
Status
Closed
Created Date
2017-12-14T14:25:49.000
Update Date
2017-12-19T10:33:33.000
Closed Date
2017-12-19T10:33:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2510019.47024019
Y Coordinate
6983514.19227628
Lat Long Location
7045 CLAYTON AVE, DALLAS, TX 75214-4013
Unique Key
1306198672
18-00078323
Service Request Number: 18-00078323 • Address: 4100 PRINGLE DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00078323
Address
4100 PRINGLE DR, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-27T15:55:14.000
Status
Closed
Created Date
2018-02-22T15:55:14.000
Update Date
2018-02-24T14:51:29.000
Closed Date
2018-02-24T14:51:29.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
USPS
X Coordinate
2465626.54444596
Y Coordinate
6974701.55431155
Lat Long Location
4100 PRINGLE DR, DALLAS, TX 75212
Unique Key
1313863244
17-00599233
Service Request Number: 17-00599233 • Address: 12322 BELLAFONTE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00599233
Address
12322 BELLAFONTE DR, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T09:54:50.000
Status
Closed
Created Date
2017-12-18T09:54:50.000
Update Date
2017-12-19T07:53:05.000
Closed Date
2017-12-19T07:53:05.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502499.69659894
Y Coordinate
7020530.52670958
Lat Long Location
12322 BELLAFONTE DR, DALLAS, TX 75243
Unique Key
1306466981
18-00130389
Service Request Number: 18-00130389 • Address: 908 KNOTT PL, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00130389
Address
908 KNOTT PL, DALLAS, 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-06T07:48:11.000
Status
Closed
Created Date
2018-03-23T07:48:11.000
Update Date
2018-03-24T18:09:26.000
Closed Date
2018-03-24T18:09:26.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479459.77624362
Y Coordinate
6964531.56124565
Lat Long Location
908 KNOTT PL, DALLAS, 75208
Unique Key
1317732541
18-00077749
Service Request Number: 18-00077749 • Address: 2650 GIBBS WILLIAMS RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00077749
Address
2650 GIBBS WILLIAMS RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Home Occupation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-15T13:07:04.000
Status
Closed
Created Date
2018-02-22T13:07:04.000
Update Date
2018-02-24T08:59:26.000
Closed Date
2018-02-24T08:59:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2471953.01775745
Y Coordinate
6940857.05031418
Lat Long Location
2650 GIBBS WILLIAMS RD, DALLAS, TX 75233
Unique Key
1313825087
17-00600165
Service Request Number: 17-00600165 • Address: 515 BOTANY BAY DR, DALLAS, TX 75211 • City Council District: 6
Service Request Number
17-00600165
Address
515 BOTANY BAY DR, DALLAS, TX 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-19T17:25:37.000
Status
Closed
Created Date
2017-12-18T17:25:37.000
Update Date
2017-12-19T09:16:59.000
Closed Date
2017-12-19T09:16:59.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2452939.03328182
Y Coordinate
6956214.40122232
Lat Long Location
515 BOTANY BAY DR, DALLAS, TX 75211
Unique Key
1306537779
18-00107037
Service Request Number: 18-00107037 • Address: 2208 MYRTLEWOOD DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00107037
Address
2208 MYRTLEWOOD DR, DALLAS, TX 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T10:56:03.000
Status
Closed
Created Date
2018-03-10T10:56:03.000
Update Date
2018-03-10T11:44:28.000
Closed Date
2018-03-10T11:44:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474662.34150512
Y Coordinate
6937358.95371055
Lat Long Location
2208 MYRTLEWOOD DR, DALLAS, TX 75232
Unique Key
1316027163
18-00107224
Service Request Number: 18-00107224 • Address: 6542 LOCKHEED AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00107224
Address
6542 LOCKHEED AVE, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T13:44:20.000
Status
Closed
Created Date
2018-03-10T13:44:20.000
Update Date
2018-03-11T13:41:02.000
Closed Date
2018-03-11T13:41:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481668.60841247
Y Coordinate
6991676.39535187
Lat Long Location
6542 LOCKHEED AVE, DALLAS, TX 75209
Unique Key
1316040612
18-00080488
Service Request Number: 18-00080488 • Address: 10419 EPPING LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00080488
Address
10419 EPPING LN, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-30T16:20:06.000
Status
Closed
Created Date
2018-02-23T16:20:06.000
Update Date
2018-02-24T13:19:44.000
Closed Date
2018-02-24T13:19:44.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2480471.73533642
Y Coordinate
7010261.45558019
Lat Long Location
10419 EPPING LN, DALLAS, TX 75229
Unique Key
1314024743
18-00080711
Service Request Number: 18-00080711 • Address: 8682 COPPERTOWNE LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00080711
Address
8682 COPPERTOWNE LN, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T20:21:39.000
Status
Closed
Created Date
2018-02-23T20:21:39.000
Update Date
2018-02-24T12:53:44.000
Closed Date
2018-02-24T12:53:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2513728.79304254
Y Coordinate
7014260.67867373
Lat Long Location
8682 COPPERTOWNE LN, DALLAS, TX 75243
Unique Key
1314047438
17-00529678
Service Request Number: 17-00529678 • Address: W DANIELDALE RD & METZ AVE, DALLAS, TX • City Council District: 8
Service Request Number
17-00529678
Address
W DANIELDALE RD & METZ AVE, DALLAS, TX
City Council District
8
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T15:54:41.000
Status
Closed
Created Date
2017-10-26T15:54:41.000
Update Date
2017-10-26T21:50:48.000
Closed Date
2017-10-26T21:50:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480834.59761864
Y Coordinate
6917372.49439548
Lat Long Location
W DANIELDALE RD & METZ AVE, DALLAS, TX
Unique Key
1300758429
18-00081230
Service Request Number: 18-00081230 • Address: BONNIE VIEW RD & E KIEST BLVD, DALLAS, TX • City Council District: 4
Service Request Number
18-00081230
Address
BONNIE VIEW RD & E KIEST BLVD, DALLAS, TX
City Council District
4
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-01T15:07:08.000
Status
Closed
Created Date
2018-02-24T15:07:08.000
Update Date
2018-02-24T22:33:25.000
Closed Date
2018-02-24T22:33:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496372.3521871
Y Coordinate
6949277.91520141
Lat Long Location
BONNIE VIEW RD & E KIEST BLVD, DALLAS, TX
Unique Key
1314104277
17-00598871
Service Request Number: 17-00598871 • Address: 8657 SAN BENITO WAY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00598871
Address
8657 SAN BENITO WAY, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T07:36:12.000
Status
Closed
Created Date
2017-12-18T07:36:12.000
Update Date
2017-12-19T15:34:54.000
Closed Date
2017-12-19T15:34:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519351.52564426
Y Coordinate
6985452.21208179
Lat Long Location
8657 SAN BENITO WAY, DALLAS, TX 75218
Unique Key
1306440081
17-00600190
Service Request Number: 17-00600190 • Address: 7440 LA VISTA DR, DALLAS, TX 75214 • City Council District: 2
Service Request Number
17-00600190
Address
7440 LA VISTA DR, DALLAS, TX 75214
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-02-01T17:57:35.000
Status
Closed
Created Date
2017-12-18T17:57:35.000
Update Date
2017-12-19T10:42:33.000
Closed Date
2017-12-19T10:42:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2511924.98072866
Y Coordinate
6981041.47825853
Lat Long Location
7440 LA VISTA DR, DALLAS, TX 75214
Unique Key
1306539316
17-00597680
Service Request Number: 17-00597680 • Address: W WHEATLAND RD & LEIGH ANN DR, DALLAS, TX • City Council District: 8
Service Request Number
17-00597680
Address
W WHEATLAND RD & LEIGH ANN DR, DALLAS, TX
City Council District
8
Department
Public Works Department
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-08T19:57:15.000
Status
Closed
Created Date
2017-12-15T19:57:15.000
Update Date
2017-12-19T08:05:26.000
Closed Date
2017-12-19T08:05:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482679.81677614
Y Coordinate
6922658.34775475
Lat Long Location
W WHEATLAND RD & LEIGH ANN DR, DALLAS, TX
Unique Key
1306337871
17-00529726
Service Request Number: 17-00529726 • Address: 4600 MOUNTAIN CREEK PKWY, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00529726
Address
4600 MOUNTAIN CREEK PKWY, DALLAS, TX 75236
City Council District
3
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T16:12:59.000
Status
Closed
Created Date
2017-10-26T16:12:59.000
Update Date
2017-10-26T21:54:38.000
Closed Date
2017-10-26T21:54:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2441158.58773765
Y Coordinate
6936027.69197341
Lat Long Location
4600 MOUNTAIN CREEK PKWY, DALLAS, TX 75236
Unique Key
1300763325
17-00530023
Service Request Number: 17-00530023 • Address: 2511 SCOTT ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00530023
Address
2511 SCOTT ST, DALLAS, TX 75215
City Council District
7
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T21:06:23.000
Status
Closed
Created Date
2017-10-26T21:06:23.000
Update Date
2017-10-26T23:16:52.000
Closed Date
2017-10-26T23:16:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505271.31547742
Y Coordinate
6957928.09527112
Lat Long Location
2511 SCOTT ST, DALLAS, TX 75215
Unique Key
1300791659
17-00599390
Service Request Number: 17-00599390 • Address: 2497 N BECKLEY AVE, DALLAS, 75208 • City Council District: 6
Service Request Number
17-00599390
Address
2497 N BECKLEY AVE, DALLAS, 75208
City Council District
6
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-03T10:54:11.000
Status
Closed
Created Date
2017-12-18T10:54:11.000
Update Date
2017-12-19T14:46:31.000
Closed Date
2017-12-19T14:46:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483910.10180209
Y Coordinate
6968919.77283031
Lat Long Location
2497 N BECKLEY AVE, DALLAS, 75208
Unique Key
1306478485
DFW Data AI • Dallas-Fort Worth public-data exploration interface