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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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18-00129469
Service Request Number: 18-00129469 • Address: 9526 VIEWSIDE DR, DALLAS, TX 75231 • City Council District: 10
Service Request Number
18-00129469
Address
9526 VIEWSIDE DR, DALLAS, TX 75231
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T14:19:14.000
Status
Closed
Created Date
2018-03-22T14:19:14.000
Update Date
2018-03-24T13:20:48.000
Closed Date
2018-03-24T13:20:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509164.98077166
Y Coordinate
7011711.59923043
Lat Long Location
9526 VIEWSIDE DR, DALLAS, TX 75231
Unique Key
1317658560
17-00598832
Service Request Number: 17-00598832 • Address: 6811 WOFFORD DR, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00598832
Address
6811 WOFFORD DR, DALLAS, 75227
City Council District
5
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T14:28:34.000
Closed Date
2017-12-19T14:28:34.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2520777.31145579
Y Coordinate
6967452.78146087
Lat Long Location
6811 WOFFORD DR, DALLAS, 75227
Unique Key
1306437184
17-00580458
Service Request Number: 17-00580458 • Address: 5400 PRESTON OAKS RD, DALLAS, TX 75254 • City Council District: 11
Service Request Number
17-00580458
Address
5400 PRESTON OAKS RD, DALLAS, TX 75254
City Council District
11
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-25T09:13:30.000
Status
Closed
Created Date
2017-12-04T09:13:30.000
Update Date
2017-12-19T07:17:39.000
Closed Date
2017-12-19T07:17:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485001.06363241
Y Coordinate
7030158.08362078
Lat Long Location
5400 PRESTON OAKS RD, DALLAS, TX 75254
Unique Key
1305013497
17-00553181
Service Request Number: 17-00553181 • Address: 6948 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553181
Address
6948 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:37:49.000
Status
Closed
Created Date
2017-11-12T14:37:49.000
Update Date
2017-11-12T15:06:13.000
Closed Date
2017-11-12T15:06:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521343.69609448
Y Coordinate
6952674.14900398
Lat Long Location
6948 BARRETT DR, DALLAS, TX 75217
Unique Key
1302718047
17-00527829
Service Request Number: 17-00527829 • Address: 4724 ELM LEAF DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00527829
Address
4724 ELM LEAF DR, DALLAS, TX 75236
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T16:10:29.000
Status
Closed
Created Date
2017-10-25T16:10:29.000
Update Date
2017-10-26T19:50:58.000
Closed Date
2017-10-26T19:50:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2460298.12438363
Y Coordinate
6933393.04665486
Lat Long Location
4724 ELM LEAF DR, DALLAS, TX 75236
Unique Key
1300601720
17-00296174
Service Request Number: 17-00296174 • Address: 9141 BRUTON RD, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00296174
Address
9141 BRUTON RD, DALLAS, 75217
City Council District
5
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T18:56:01.000
Status
Closed
Created Date
2017-06-20T18:56:01.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-26T08:06:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2532129.34429227
Y Coordinate
6960281.75842233
Lat Long Location
9141 BRUTON RD, DALLAS, 75217
Unique Key
1278345578
17-00595628
Service Request Number: 17-00595628 • Address: S RIVERFRONT BLVD & E R L THORNTON RAMP, DALLAS, TX • City Council District: 1
Service Request Number
17-00595628
Address
S RIVERFRONT BLVD & E R L THORNTON RAMP, DALLAS, TX
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-29T13:29:07.000
Status
Closed
Created Date
2017-12-14T13:29:07.000
Update Date
2017-12-19T05:10:37.000
Closed Date
2017-12-19T05:10:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489084.17006505
Y Coordinate
6966320.50460066
Lat Long Location
S RIVERFRONT BLVD & E R L THORNTON RAMP, DALLAS, TX
Unique Key
1306191490
17-00596103
Service Request Number: 17-00596103 • Address: 1714 HERALD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00596103
Address
1714 HERALD ST, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-21T18:15:38.000
Status
Closed
Created Date
2017-12-14T18:15:38.000
Update Date
2017-12-19T08:51:00.000
Closed Date
2017-12-19T08:51:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502983.38995585
Y Coordinate
6959576.01705127
Lat Long Location
1714 HERALD ST, DALLAS, TX 75215
Unique Key
1306226588
17-00530088
Service Request Number: 17-00530088 • Address: 9200 GARLAND RD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00530088
Address
9200 GARLAND RD, DALLAS, TX 75218
City Council District
9
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T01:19:50.000
Status
Closed
Created Date
2017-10-27T01:19:50.000
Update Date
2017-10-27T01:19:53.000
Closed Date
2017-10-27T01:19:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2519289.17241798
Y Coordinate
6989549.59537606
Lat Long Location
9200 GARLAND RD, DALLAS, TX 75218
Unique Key
1300798919
18-00107292
Service Request Number: 18-00107292 • Address: 11367 DENNIS RD, DALLAS, TX 75229 • City Council District: 6
Service Request Number
18-00107292
Address
11367 DENNIS RD, DALLAS, TX 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T15:26:41.000
Status
Closed
Created Date
2018-03-10T15:26:41.000
Update Date
2018-03-11T06:31:23.000
Closed Date
2018-03-11T06:31:23.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2465218.49659841
Y Coordinate
7015287.19229693
Lat Long Location
11367 DENNIS RD, DALLAS, TX 75229
Unique Key
1316045986
18-00132971
Service Request Number: 18-00132971 • Address: 6400 SANTA FE AVE, DALLAS, TX 75223 • City Council District: 14
Service Request Number
18-00132971
Address
6400 SANTA FE AVE, DALLAS, TX 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-02T14:13:04.000
Status
Closed
Created Date
2018-03-24T14:13:04.000
Update Date
2018-03-24T14:14:21.000
Closed Date
2018-03-24T14:14:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506857.96447203
Y Coordinate
6980244.44424383
Lat Long Location
6400 SANTA FE AVE, DALLAS, TX 75223
Unique Key
1317916023
18-00106558
Service Request Number: 18-00106558 • Address: BERNAL DR & N WESTMORELAND RD, DALLAS, TX • City Council District: 6
Service Request Number
18-00106558
Address
BERNAL DR & N WESTMORELAND RD, DALLAS, TX
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-14T17:04:27.000
Status
Closed
Created Date
2018-03-09T17:04:27.000
Update Date
2018-03-11T07:26:40.000
Closed Date
2018-03-11T07:26:40.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2468197.07368235
Y Coordinate
6973073.98310509
Lat Long Location
BERNAL DR & N WESTMORELAND RD, DALLAS, TX
Unique Key
1315983703
17-00051624
Service Request Number: 17-00051624 • Address: 3226 PEORIA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00051624
Address
3226 PEORIA AVE, DALLAS, TX 75212
City Council District
6
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-02-21T18:30:58.000
Status
Closed
Created Date
2017-02-06T18:30:58.000
Update Date
2017-12-19T11:38:42.000
Closed Date
2017-12-19T11:38:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2461663.04473136
Y Coordinate
6970932.69385326
Lat Long Location
3226 PEORIA AVE, DALLAS, TX 75212
Unique Key
1249761178
17-00529363
Service Request Number: 17-00529363 • Address: 2950 SATSUMA DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00529363
Address
2950 SATSUMA DR, DALLAS, TX 75229
City Council District
13
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T14:19:58.000
Status
Closed
Created Date
2017-10-26T14:19:58.000
Update Date
2017-10-26T21:39:04.000
Closed Date
2017-10-26T21:39:04.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465781.90122965
Y Coordinate
7014335.55732089
Lat Long Location
2950 SATSUMA DR, DALLAS, TX 75229
Unique Key
1300735345
18-00150007
Service Request Number: 18-00150007 • Address: 4226 VOSS HILLS PL, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00150007
Address
4226 VOSS HILLS PL, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-17T07:45:55.000
Status
Closed
Created Date
2018-04-03T07:45:55.000
Update Date
2018-04-09T00:47:35.000
Closed Date
2018-04-09T00:47:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477860.02931003
Y Coordinate
7054448.2004151
Lat Long Location
4226 VOSS HILLS PL, DALLAS, TX 75287
Unique Key
1319205257
17-00599976
Service Request Number: 17-00599976 • Address: 2710 SAN JOSE DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00599976
Address
2710 SAN JOSE DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T15:39:17.000
Status
Closed
Created Date
2017-12-18T15:39:17.000
Update Date
2017-12-19T15:39:59.000
Closed Date
2017-12-19T15:39:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471393.41241125
Y Coordinate
6960750.2399079
Lat Long Location
2710 SAN JOSE DR, DALLAS, TX 75211
Unique Key
1306520858
17-00597147
Service Request Number: 17-00597147 • Address: 8023 SUNFLOWER LN, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00597147
Address
8023 SUNFLOWER LN, DALLAS, TX 75252
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T14:04:30.000
Status
Closed
Created Date
2017-12-15T14:04:30.000
Update Date
2017-12-19T10:38:16.000
Closed Date
2017-12-19T10:38:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499971.3330737
Y Coordinate
7048314.00801703
Lat Long Location
8023 SUNFLOWER LN, DALLAS, TX 75252
Unique Key
1306300681
17-00600369
Service Request Number: 17-00600369 • Address: 6209 BELGRADE AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600369
Address
6209 BELGRADE AVE, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T07:53:17.000
Closed Date
2017-12-19T07:53:17.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2517759.2594247
Y Coordinate
6968924.73462862
Lat Long Location
6209 BELGRADE AVE, DALLAS, 75227
Unique Key
1306556551
18-00081172
Service Request Number: 18-00081172 • Address: 2900 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00081172
Address
2900 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T14:09:12.000
Status
Closed
Created Date
2018-02-24T14:09:12.000
Update Date
2018-02-24T22:30:00.000
Closed Date
2018-02-24T22:30:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532429.75633237
Y Coordinate
6964870.53801797
Lat Long Location
2900 N PRAIRIE CREEK RD, DALLAS, TX 75227
Unique Key
1314099555
17-00596625
Service Request Number: 17-00596625 • Address: 935 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00596625
Address
935 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-02T10:05:37.000
Status
Closed
Created Date
2017-12-15T10:05:37.000
Update Date
2017-12-19T09:01:32.000
Closed Date
2017-12-19T09:01:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527193.25476404
Y Coordinate
6952486.39452799
Lat Long Location
935 S BUCKNER BLVD, DALLAS, TX 75217
Unique Key
1306264827
18-00133095
Service Request Number: 18-00133095 • Address: W NORTHWEST HWY & PRESTON RD, DALLAS, TX • City Council District: 13
Service Request Number
18-00133095
Address
W NORTHWEST HWY & PRESTON RD, DALLAS, TX
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T17:14:22.000
Status
Closed
Created Date
2018-03-24T17:14:22.000
Update Date
2018-03-24T20:49:10.000
Closed Date
2018-03-24T20:49:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489144.68511328
Y Coordinate
7002060.03950557
Lat Long Location
W NORTHWEST HWY & PRESTON RD, DALLAS, TX
Unique Key
1317926917
18-00106832
Service Request Number: 18-00106832 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00106832
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T07:59:05.000
Status
Closed
Created Date
2018-03-10T07:59:05.000
Update Date
2018-03-10T07:59:05.000
Closed Date
2018-03-10T07:59:05.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73074087
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1316012289
17-00296311
Service Request Number: 17-00296311 • Address: 4139 TRAVIS ST, DALLAS, 75204 • City Council District: 14
Service Request Number
17-00296311
Address
4139 TRAVIS ST, DALLAS, 75204
City Council District
14
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T20:56:08.000
Status
Duplicate (closed)
Created Date
2017-06-20T20:56:08.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-23T15:11:49.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492496.56121871
Y Coordinate
6984169.65678726
Lat Long Location
4139 TRAVIS ST, DALLAS, 75204
Unique Key
1278459972
18-00107741
Service Request Number: 18-00107741 • Address: 5306 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
18-00107741
Address
5306 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-13T10:58:15.000
Status
Closed
Created Date
2018-03-11T10:58:15.000
Update Date
2018-03-11T13:24:10.000
Closed Date
2018-03-11T13:24:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2456423.29708543
Y Coordinate
6959308.57661182
Lat Long Location
5306 W DAVIS ST, DALLAS, TX 75211
Unique Key
1316087624
18-00079709
Service Request Number: 18-00079709 • Address: 629 SUNBURST DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00079709
Address
629 SUNBURST DR, DALLAS, TX 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T12:05:51.000
Status
Duplicate (closed)
Created Date
2018-02-23T12:05:51.000
Update Date
2018-02-24T14:19:31.000
Closed Date
2018-02-24T14:19:31.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2534070.30539616
Y Coordinate
6950600.57322233
Lat Long Location
629 SUNBURST DR, DALLAS, TX 75217
Unique Key
1313969504
18-00080671
Service Request Number: 18-00080671 • Address: 2644 MARBURG ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00080671
Address
2644 MARBURG ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T18:44:18.000
Status
Closed
Created Date
2018-02-23T18:44:18.000
Update Date
2018-02-24T09:34:40.000
Closed Date
2018-02-24T09:34:40.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504341.43038598
Y Coordinate
6962201.35379402
Lat Long Location
2644 MARBURG ST, DALLAS, TX 75215
Unique Key
1314042150
18-00130201
Service Request Number: 18-00130201 • Address: 3906 BUENA VISTA ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00130201
Address
3906 BUENA VISTA ST, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T21:41:51.000
Status
Closed
Created Date
2018-03-22T21:41:51.000
Update Date
2018-03-24T14:04:21.000
Closed Date
2018-03-24T14:04:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491470.39643063
Y Coordinate
6982447.44995892
Lat Long Location
3906 BUENA VISTA ST, DALLAS, TX 75204
Unique Key
1317713258
17-00600232
Service Request Number: 17-00600232 • Address: ROUTH ST & THOMAS AVE, DALLAS, • City Council District: 14
Service Request Number
17-00600232
Address
ROUTH ST & THOMAS AVE, DALLAS,
City Council District
14
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-19T19:48:49.000
Status
Closed
Created Date
2017-12-18T19:48:49.000
Update Date
2017-12-19T02:03:14.000
Closed Date
2017-12-19T02:03:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490965.10037403
Y Coordinate
6976217.27737868
Lat Long Location
ROUTH ST & THOMAS AVE, DALLAS,
Unique Key
1306542558
17-00598997
Service Request Number: 17-00598997 • Address: 2643 CATHERINE ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00598997
Address
2643 CATHERINE ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T08:49:22.000
Status
Closed
Created Date
2017-12-18T08:49:22.000
Update Date
2017-12-19T08:27:42.000
Closed Date
2017-12-19T08:27:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472053.79916891
Y Coordinate
6955488.27261738
Lat Long Location
2643 CATHERINE ST, DALLAS, TX 75211
Unique Key
1306451101
18-00131394
Service Request Number: 18-00131394 • Address: 6740 WILLOW LN, DALLAS, TX 75230 • City Council District: 11
Service Request Number
18-00131394
Address
6740 WILLOW LN, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T12:47:21.000
Status
Closed
Created Date
2018-03-23T12:47:21.000
Update Date
2018-03-24T14:36:46.000
Closed Date
2018-03-24T14:36:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493565.35810336
Y Coordinate
7019523.85572015
Lat Long Location
6740 WILLOW LN, DALLAS, TX 75230
Unique Key
1317798066
18-00212195
Service Request Number: 18-00212195 • Address: 7300 INDIAN RIDGE TRL, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00212195
Address
7300 INDIAN RIDGE TRL, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-07T10:21:51.000
Status
Closed
Created Date
2018-05-06T10:21:51.000
Update Date
2018-05-06T14:13:11.000
Closed Date
2018-05-06T14:13:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476337.15707447
Y Coordinate
6926915.75303058
Lat Long Location
7300 INDIAN RIDGE TRL, DALLAS, TX 75232
Unique Key
1325509797
18-00077906
Service Request Number: 18-00077906 • Address: 3450 MODLIN ST, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00077906
Address
3450 MODLIN ST, DALLAS, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-27T13:58:31.000
Status
Closed
Created Date
2018-02-22T13:58:31.000
Update Date
2018-02-24T08:55:11.000
Closed Date
2018-02-24T08:55:11.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2534157.20443179
Y Coordinate
6987961.66090012
Lat Long Location
3450 MODLIN ST, DALLAS, 75228
Unique Key
1313836349
17-00595798
Service Request Number: 17-00595798 • Address: 5828 LOGANCRAFT DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00595798
Address
5828 LOGANCRAFT DR, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T14:49:01.000
Status
Closed
Created Date
2017-12-14T14:49:01.000
Update Date
2017-12-19T10:27:52.000
Closed Date
2017-12-19T10:27:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2520839.63134187
Y Coordinate
6972074.12487844
Lat Long Location
5828 LOGANCRAFT DR, DALLAS, TX 75227
Unique Key
1306202632
17-00529688
Service Request Number: 17-00529688 • Address: W DANIELDALE RD & BECKLEYCREST AVE, DALLAS, TX • City Council District: 8
Service Request Number
17-00529688
Address
W DANIELDALE RD & BECKLEYCREST AVE, DALLAS, TX
City Council District
8
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T15:58:04.000
Status
Closed
Created Date
2017-10-26T15:58:04.000
Update Date
2017-10-26T21:49:42.000
Closed Date
2017-10-26T21:49:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481357.65156334
Y Coordinate
6917379.92708535
Lat Long Location
W DANIELDALE RD & BECKLEYCREST AVE, DALLAS, TX
Unique Key
1300759115
18-00081145
Service Request Number: 18-00081145 • Address: 1218 ANDERSON AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
18-00081145
Address
1218 ANDERSON AVE, DALLAS, TX 75211
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T13:31:33.000
Status
Closed
Created Date
2018-02-24T13:31:33.000
Update Date
2018-02-24T19:25:03.000
Closed Date
2018-02-24T19:25:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2455304.43528254
Y Coordinate
6961821.89214595
Lat Long Location
1218 ANDERSON AVE, DALLAS, TX 75211
Unique Key
1314097258
18-00049645
Service Request Number: 18-00049645 • Address: 2850 POINSETTIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00049645
Address
2850 POINSETTIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-20T09:28:30.000
Status
Closed
Created Date
2018-02-04T09:28:30.000
Update Date
2018-02-24T11:46:18.000
Closed Date
2018-02-24T11:46:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2470502.70229887
Y Coordinate
6950382.55487341
Lat Long Location
2850 POINSETTIA DR, DALLAS, TX 75211
Unique Key
1311598649
17-00541216
Service Request Number: 17-00541216 • Address: 2526 LOWERY ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00541216
Address
2526 LOWERY ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-19T10:57:06.000
Status
Duplicate (closed)
Created Date
2017-11-03T10:57:06.000
Update Date
2017-12-19T11:16:58.000
Closed Date
2017-12-19T11:16:58.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2505014.51673767
Y Coordinate
6958642.97837129
Lat Long Location
2526 LOWERY ST, DALLAS, TX 75215
Unique Key
1301692949
17-00599392
Service Request Number: 17-00599392 • Address: 2611 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00599392
Address
2611 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T10:54:33.000
Status
Closed
Created Date
2017-12-18T10:54:33.000
Update Date
2017-12-19T07:52:59.000
Closed Date
2017-12-19T07:52:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489886.3280251
Y Coordinate
6947825.35175581
Lat Long Location
2611 S LANCASTER RD, DALLAS, TX 75216
Unique Key
1306478615
18-00080830
Service Request Number: 18-00080830 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080830
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T08:27:28.000
Status
Closed
Created Date
2018-02-24T08:27:28.000
Update Date
2018-02-24T08:32:02.000
Closed Date
2018-02-24T08:32:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314072830
17-00529709
Service Request Number: 17-00529709 • Address: 8101 N STEMMONS FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00529709
Address
8101 N STEMMONS FWY, DALLAS, TX 75247
City Council District
6
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T16:05:23.000
Status
Closed
Created Date
2017-10-26T16:05:23.000
Update Date
2017-10-26T21:51:55.000
Closed Date
2017-10-26T21:51:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468784.59121724
Y Coordinate
6986408.07149954
Lat Long Location
8101 N STEMMONS FWY, DALLAS, TX 75247
Unique Key
1300760893
18-00080995
Service Request Number: 18-00080995 • Address: 4700 CREIGHTON DR, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00080995
Address
4700 CREIGHTON DR, DALLAS, 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-25T11:15:09.000
Status
Closed
Created Date
2018-02-24T11:15:09.000
Update Date
2018-02-24T12:46:05.000
Closed Date
2018-02-24T12:46:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2502645.36994609
Y Coordinate
6994544.75950899
Lat Long Location
4700 CREIGHTON DR, DALLAS, 75214
Unique Key
1314085970
17-00400529
Service Request Number: 17-00400529 • Address: 319 E COLORADO BLVD, DALLAS, 75203 • City Council District: 1
Service Request Number
17-00400529
Address
319 E COLORADO BLVD, DALLAS, 75203
City Council District
1
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-19T19:18:42.000
Status
Closed
Created Date
2017-08-10T19:18:42.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-08-11T13:32:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484936.5405283
Y Coordinate
6963046.03709374
Lat Long Location
319 E COLORADO BLVD, DALLAS, 75203
Unique Key
1289448684
17-00601567
Service Request Number: 17-00601567 • Address: 6006 EVERGLADE RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00601567
Address
6006 EVERGLADE RD, DALLAS, TX 75227
City Council District
7
Department
Library
Service Request Type
Library General Request - LIB
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-04T15:11:03.000
Status
Closed
Created Date
2017-12-19T15:11:03.000
Update Date
2017-12-19T16:10:38.000
Closed Date
2017-12-19T16:10:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2521638.9765817
Y Coordinate
6973408.89943384
Lat Long Location
6006 EVERGLADE RD, DALLAS, TX 75227
Unique Key
1306633959
17-00594781
Service Request Number: 17-00594781 • Address: 2939 ALABAMA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00594781
Address
2939 ALABAMA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T07:10:09.000
Status
Closed
Created Date
2017-12-14T07:10:09.000
Update Date
2017-12-19T16:53:07.000
Closed Date
2017-12-19T16:53:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2485349.87324835
Y Coordinate
6945619.45771567
Lat Long Location
2939 ALABAMA AVE, DALLAS, TX 75216
Unique Key
1306132919
18-00160176
Service Request Number: 18-00160176 • Address: 1509 MAIN ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00160176
Address
1509 MAIN ST, DALLAS, TX 75201
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-09T12:24:36.000
Status
Closed
Created Date
2018-04-08T12:24:36.000
Update Date
2018-04-08T14:58:30.000
Closed Date
2018-04-08T14:58:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2491106.10278198
Y Coordinate
6971178.96226353
Lat Long Location
1509 MAIN ST, DALLAS, TX 75201
Unique Key
1319932288
17-00600427
Service Request Number: 17-00600427 • Address: 6221 SARAH LEE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00600427
Address
6221 SARAH LEE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-02T08:19:29.000
Status
Closed
Created Date
2017-12-19T08:19:29.000
Update Date
2017-12-19T09:07:02.000
Closed Date
2017-12-19T09:07:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517543.72422646
Y Coordinate
6953497.73222246
Lat Long Location
6221 SARAH LEE DR, DALLAS, TX 75217
Unique Key
1306560763
18-00079115
Service Request Number: 18-00079115 • Address: 1610 SOUTH BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00079115
Address
1610 SOUTH BLVD, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-28T09:15:11.000
Status
Closed
Created Date
2018-02-23T09:15:11.000
Update Date
2018-02-24T04:17:31.000
Closed Date
2018-02-24T04:17:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2497572.08008785
Y Coordinate
6964462.63166624
Lat Long Location
1610 SOUTH BLVD, DALLAS, TX 75215
Unique Key
1313933245
17-00529495
Service Request Number: 17-00529495 • Address: 5540 CARUTH BLVD, DALLAS, 75209 • City Council District: 13
Service Request Number
17-00529495
Address
5540 CARUTH BLVD, DALLAS, 75209
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T14:56:49.000
Status
Closed
Created Date
2017-10-26T14:56:49.000
Update Date
2017-10-27T00:27:35.000
Closed Date
2017-10-27T00:27:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484854.72030018
Y Coordinate
6999525.28949054
Lat Long Location
5540 CARUTH BLVD, DALLAS, 75209
Unique Key
1300744621
18-00106876
Service Request Number: 18-00106876 • Address: 4916 ALCOTT ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00106876
Address
4916 ALCOTT ST, DALLAS, TX 75206
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T08:53:37.000
Status
Closed
Created Date
2018-03-10T08:53:37.000
Update Date
2018-03-10T13:20:19.000
Closed Date
2018-03-10T13:20:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2494957.47719449
Y Coordinate
6983859.46371856
Lat Long Location
4916 ALCOTT ST, DALLAS, TX 75206
Unique Key
1316015529
17-00599811
Service Request Number: 17-00599811 • Address: 7307 MESA VERDE TRL, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00599811
Address
7307 MESA VERDE TRL, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T14:08:57.000
Status
Closed
Created Date
2017-12-18T14:08:57.000
Update Date
2017-12-19T15:25:19.000
Closed Date
2017-12-19T15:25:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474862.75904405
Y Coordinate
6926919.65275617
Lat Long Location
7307 MESA VERDE TRL, DALLAS, TX 75232
Unique Key
1306508814
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