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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00132648
Service Request Number: 18-00132648 • Address: L B J FWY & S R L THORNTON FWY, DALLAS, TX • City Council District: 8
Service Request Number
18-00132648
Address
L B J FWY & S R L THORNTON FWY, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T08:43:24.000
Status
Closed
Created Date
2018-03-24T08:43:24.000
Update Date
2018-03-24T09:04:33.000
Closed Date
2018-03-24T09:04:33.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484623.94463778
Y Coordinate
6920653.70901332
Lat Long Location
L B J FWY & S R L THORNTON FWY, DALLAS, TX
Unique Key
1317891187
17-00461242
Service Request Number: 17-00461242 • Address: 9029 HACKNEY LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00461242
Address
9029 HACKNEY LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-15T13:52:28.000
Status
Closed
Created Date
2017-09-13T13:52:28.000
Update Date
2017-10-26T14:04:10.000
Closed Date
2017-10-26T14:04:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2523474.48545693
Y Coordinate
7004663.89175931
Lat Long Location
9029 HACKNEY LN, DALLAS, TX 75238
Unique Key
1294743778
18-00107666
Service Request Number: 18-00107666 • Address: 6218 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107666
Address
6218 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T10:14:58.000
Status
Closed
Created Date
2018-03-11T10:14:58.000
Update Date
2018-03-11T11:18:12.000
Closed Date
2018-03-11T11:18:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518073.87026358
Y Coordinate
6969597.05419322
Lat Long Location
6218 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1316083303
18-00160258
Service Request Number: 18-00160258 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160258
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T13:57:31.000
Status
Closed
Created Date
2018-04-08T13:57:31.000
Update Date
2018-04-08T13:58:00.000
Closed Date
2018-04-08T13:58:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319937932
17-00598875
Service Request Number: 17-00598875 • Address: 8508 LONDONDERRY LN, DALLAS, 75228 • City Council District: 7
Service Request Number
17-00598875
Address
8508 LONDONDERRY LN, DALLAS, 75228
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-03T07:38:10.000
Status
Closed
Created Date
2017-12-18T07:38:10.000
Update Date
2017-12-19T14:58:03.000
Closed Date
2017-12-19T14:58:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2523607.11694918
Y Coordinate
6979124.58486981
Lat Long Location
8508 LONDONDERRY LN, DALLAS, 75228
Unique Key
1306440325
17-00527966
Service Request Number: 17-00527966 • Address: 2005 KIDWELL ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00527966
Address
2005 KIDWELL ST, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T17:02:22.000
Status
Closed
Created Date
2017-10-25T17:02:22.000
Update Date
2017-10-26T16:40:45.000
Closed Date
2017-10-26T16:40:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504797.18001866
Y Coordinate
6983504.53154457
Lat Long Location
2005 KIDWELL ST, DALLAS, TX 75214
Unique Key
1300613979
18-00107199
Service Request Number: 18-00107199 • Address: MCKINNON ST & IVAN ST, DALLAS, TX • City Council District: 2
Service Request Number
18-00107199
Address
MCKINNON ST & IVAN ST, DALLAS, TX
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T13:19:38.000
Status
Closed
Created Date
2018-03-10T13:19:38.000
Update Date
2018-03-10T16:21:23.000
Closed Date
2018-03-10T16:21:23.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487658.726867
Y Coordinate
6977052.697884
Lat Long Location
MCKINNON ST & IVAN ST, DALLAS, TX
Unique Key
1316038883
18-00081293
Service Request Number: 18-00081293 • Address: CHALK HILL RD & SINGLETON BLVD, DALLAS, TX • City Council District: 6
Service Request Number
18-00081293
Address
CHALK HILL RD & SINGLETON BLVD, DALLAS, TX
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T15:52:04.000
Status
Closed
Created Date
2018-02-24T15:52:04.000
Update Date
2018-02-24T19:37:24.000
Closed Date
2018-02-24T19:37:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2458487.80391069
Y Coordinate
6969948.84103193
Lat Long Location
CHALK HILL RD & SINGLETON BLVD, DALLAS, TX
Unique Key
1314108794
18-00106885
Service Request Number: 18-00106885 • Address: W LAWSON RD & LASATER RD, DALLAS, TX • City Council District: 8
Service Request Number
18-00106885
Address
W LAWSON RD & LASATER RD, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-19T09:02:13.000
Status
Closed
Created Date
2018-03-10T09:02:13.000
Update Date
2018-03-10T09:05:13.000
Closed Date
2018-03-10T09:05:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2561397.65071455
Y Coordinate
6943373.9315736
Lat Long Location
W LAWSON RD & LASATER RD, DALLAS, TX
Unique Key
1316016247
18-00107502
Service Request Number: 18-00107502 • Address: 1903 NEWPORT AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
18-00107502
Address
1903 NEWPORT AVE, DALLAS, TX 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T22:22:13.000
Status
Closed
Created Date
2018-03-10T22:22:13.000
Update Date
2018-03-11T07:51:51.000
Closed Date
2018-03-11T07:51:51.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2475506.10006418
Y Coordinate
6950764.09140548
Lat Long Location
1903 NEWPORT AVE, DALLAS, TX 75224
Unique Key
1316065212
17-00601340
Service Request Number: 17-00601340 • Address: 6103 DAVENPORT RD, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00601340
Address
6103 DAVENPORT RD, DALLAS, TX 75248
City Council District
12
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T13:42:51.000
Status
Closed
Created Date
2017-12-19T13:42:51.000
Update Date
2017-12-19T14:09:33.000
Closed Date
2017-12-19T14:09:33.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2489758.29792253
Y Coordinate
7042317.06981302
Lat Long Location
6103 DAVENPORT RD, DALLAS, TX 75248
Unique Key
1306619250
17-00489201
Service Request Number: 17-00489201 • Address: 6804 LACY BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00489201
Address
6804 LACY BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T13:08:30.000
Status
Closed
Created Date
2017-09-30T13:08:30.000
Update Date
2017-10-26T14:33:10.000
Closed Date
2017-10-26T14:33:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520430.68694762
Y Coordinate
6965010.12977159
Lat Long Location
6804 LACY BLVD, DALLAS, TX 75227
Unique Key
1297263674
17-00526754
Service Request Number: 17-00526754 • Address: 3823 HOLLAND AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00526754
Address
3823 HOLLAND AVE, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:32:30.000
Status
Closed
Created Date
2017-10-25T09:32:30.000
Update Date
2017-10-26T14:52:05.000
Closed Date
2017-10-26T14:52:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2489458.756317
Y Coordinate
6983192.9250928
Lat Long Location
3823 HOLLAND AVE, DALLAS, TX 75219
Unique Key
1300525547
17-00599620
Service Request Number: 17-00599620 • Address: 7001 FAIR OAKS AVE, DALLAS, TX 75231 • City Council District: 13
Service Request Number
17-00599620
Address
7001 FAIR OAKS AVE, DALLAS, TX 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T12:23:46.000
Status
Closed
Created Date
2017-12-18T12:23:46.000
Update Date
2017-12-19T07:52:31.000
Closed Date
2017-12-19T07:52:30.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502624.75120794
Y Coordinate
7004338.25633648
Lat Long Location
7001 FAIR OAKS AVE, DALLAS, TX 75231
Unique Key
1306495106
18-00104683
Service Request Number: 18-00104683 • Address: MATILDA ST & E LOVERS LN, DALLAS, TX • City Council District: 14
Service Request Number
18-00104683
Address
MATILDA ST & E LOVERS LN, DALLAS, TX
City Council District
14
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-16T08:54:24.000
Status
Closed
Created Date
2018-03-09T08:54:24.000
Update Date
2018-03-11T14:26:06.000
Closed Date
2018-03-11T14:26:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500439.88446058
Y Coordinate
6996913.09750481
Lat Long Location
MATILDA ST & E LOVERS LN, DALLAS, TX
Unique Key
1315863283
18-00079272
Service Request Number: 18-00079272 • Address: 4130 MAYBETH ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00079272
Address
4130 MAYBETH ST, DALLAS, TX 75212
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T09:52:49.000
Status
Closed
Created Date
2018-02-23T09:52:49.000
Update Date
2018-02-24T11:58:08.000
Closed Date
2018-02-24T11:58:08.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2459057.85633206
Y Coordinate
6975167.39958475
Lat Long Location
4130 MAYBETH ST, DALLAS, TX 75212
Unique Key
1313942760
17-00496569
Service Request Number: 17-00496569 • Address: 7141 ENVOY CT, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00496569
Address
7141 ENVOY CT, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T09:50:34.000
Status
Closed
Created Date
2017-10-05T09:50:34.000
Update Date
2017-11-12T02:08:24.000
Closed Date
2017-11-12T02:08:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468945.7409859
Y Coordinate
6983495.10546856
Lat Long Location
7141 ENVOY CT, DALLAS, TX 75247
Unique Key
1297887668
17-00529264
Service Request Number: 17-00529264 • Address: 5538 ELLSWORTH AVE, DALLAS, TX 75230 • City Council District: 14
Service Request Number
17-00529264
Address
5538 ELLSWORTH AVE, DALLAS, TX 75230
City Council District
14
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:41:09.000
Status
Closed
Created Date
2017-10-26T13:41:09.000
Update Date
2017-10-26T14:20:23.000
Closed Date
2017-10-26T14:20:36.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2498806.64044674
Y Coordinate
6990561.54229328
Lat Long Location
5538 ELLSWORTH AVE, DALLAS, TX 75230
Unique Key
1300727789
17-00597593
Service Request Number: 17-00597593 • Address: 5914 KENSWICK CT, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00597593
Address
5914 KENSWICK CT, DALLAS, TX 75252
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T17:01:15.000
Status
Closed
Created Date
2017-12-15T17:01:15.000
Update Date
2017-12-19T14:55:11.000
Closed Date
2017-12-19T14:55:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487924.40430735
Y Coordinate
7051115.15463179
Lat Long Location
5914 KENSWICK CT, DALLAS, TX 75252
Unique Key
1306331877
17-00599466
Service Request Number: 17-00599466 • Address: 1323 ANN ARBOR AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00599466
Address
1323 ANN ARBOR AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T11:18:35.000
Status
Closed
Created Date
2017-12-18T11:18:35.000
Update Date
2017-12-19T07:52:37.000
Closed Date
2017-12-19T07:52:36.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2489506.04322988
Y Coordinate
6939053.12997875
Lat Long Location
1323 ANN ARBOR AVE, DALLAS, TX 75216
Unique Key
1306483958
17-00585716
Service Request Number: 17-00585716 • Address: 2302 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00585716
Address
2302 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-05T22:22:04.000
Status
Closed
Created Date
2017-12-06T22:22:04.000
Update Date
2017-12-19T10:19:14.000
Closed Date
2017-12-19T10:19:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2493187.40350698
Y Coordinate
6958711.96310371
Lat Long Location
2302 E 11TH ST, DALLAS, TX 75203
Unique Key
1305416260
18-00081180
Service Request Number: 18-00081180 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00081180
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T14:19:58.000
Status
Closed
Created Date
2018-02-24T14:19:58.000
Update Date
2018-02-24T14:19:59.000
Closed Date
2018-02-24T14:19:58.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73045528
Y Coordinate
6966447.95055614
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1314100223
17-00600364
Service Request Number: 17-00600364 • Address: 6147 BELGRADE AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600364
Address
6147 BELGRADE AVE, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T07:51:23.000
Closed Date
2017-12-19T07:51:23.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2517372.28780024
Y Coordinate
6969068.799516
Lat Long Location
6147 BELGRADE AVE, DALLAS, 75227
Unique Key
1306556232
17-00528299
Service Request Number: 17-00528299 • Address: 6047 LOVETT AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00528299
Address
6047 LOVETT AVE, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T08:12:43.000
Status
Closed
Created Date
2017-10-26T08:12:43.000
Update Date
2017-10-26T09:52:21.000
Closed Date
2017-10-26T09:52:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517246.71482487
Y Coordinate
6970790.03040673
Lat Long Location
6047 LOVETT AVE, DALLAS, TX 75227
Unique Key
1300652504
17-00412263
Service Request Number: 17-00412263 • Address: 6914 WAKEFIELD ST, DALLAS, TX 75231 • City Council District: 9
Service Request Number
17-00412263
Address
6914 WAKEFIELD ST, DALLAS, TX 75231
City Council District
9
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-27T11:34:08.000
Status
Closed
Created Date
2017-08-17T11:34:08.000
Update Date
2017-10-25T16:36:15.000
Closed Date
2017-10-25T16:36:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2508214.81732013
Y Coordinate
7000177.54035472
Lat Long Location
6914 WAKEFIELD ST, DALLAS, TX 75231
Unique Key
1290461091
18-00081126
Service Request Number: 18-00081126 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081126
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T13:19:18.000
Status
Closed
Created Date
2018-02-24T13:19:18.000
Update Date
2018-02-24T13:19:56.000
Closed Date
2018-02-24T13:19:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314096106
17-00528137
Service Request Number: 17-00528137 • Address: KIRNWOOD DR & S POLK ST, DALLAS, TX • City Council District: 8
Service Request Number
17-00528137
Address
KIRNWOOD DR & S POLK ST, DALLAS, TX
City Council District
8
Department
Street Services
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-14T19:59:50.000
Status
Closed
Created Date
2017-10-25T19:59:50.000
Update Date
2017-10-26T14:42:16.000
Closed Date
2017-10-26T14:42:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479338.50414894
Y Coordinate
6924842.35231104
Lat Long Location
KIRNWOOD DR & S POLK ST, DALLAS, TX
Unique Key
1300628806
18-00104491
Service Request Number: 18-00104491 • Address: 10155 MONROE DR, DALLAS, TX 75229 • City Council District: 6
Service Request Number
18-00104491
Address
10155 MONROE DR, DALLAS, TX 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-14T07:56:15.000
Status
Closed
Created Date
2018-03-09T07:56:15.000
Update Date
2018-03-10T07:27:54.000
Closed Date
2018-03-10T07:27:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2466158.1013222
Y Coordinate
7008317.68652406
Lat Long Location
10155 MONROE DR, DALLAS, TX 75229
Unique Key
1315850646
17-00523806
Service Request Number: 17-00523806 • Address: 2914 LINFIELD RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00523806
Address
2914 LINFIELD RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:49:17.000
Status
Closed
Created Date
2017-10-23T15:49:17.000
Update Date
2017-10-26T16:21:40.000
Closed Date
2017-10-26T16:21:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2500378.57054371
Y Coordinate
6945026.64199062
Lat Long Location
2914 LINFIELD RD, DALLAS, TX 75216
Unique Key
1300267304
18-00101816
Service Request Number: 18-00101816 • Address: 3511 MERRIFIELD AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00101816
Address
3511 MERRIFIELD AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-21T16:28:52.000
Status
Closed
Created Date
2018-03-07T16:28:52.000
Update Date
2018-03-10T09:47:51.000
Closed Date
2018-03-10T09:47:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2510799.9979399
Y Coordinate
6975710.0611699
Lat Long Location
3511 MERRIFIELD AVE, DALLAS, TX 75223
Unique Key
1315652588
17-00525638
Service Request Number: 17-00525638 • Address: 6015 OAKCREST RD, DALLAS, TX 75248-3852 • City Council District: 12
Service Request Number
17-00525638
Address
6015 OAKCREST RD, DALLAS, TX 75248-3852
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T14:19:04.000
Status
Closed
Created Date
2017-10-24T14:19:04.000
Update Date
2017-10-26T08:36:46.000
Closed Date
2017-10-26T08:36:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2489165.77656035
Y Coordinate
7039574.19719751
Lat Long Location
6015 OAKCREST RD, DALLAS, TX 75248-3852
Unique Key
1300419841
18-00106934
Service Request Number: 18-00106934 • Address: 4000 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00106934
Address
4000 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T09:42:08.000
Status
Closed
Created Date
2018-03-10T09:42:08.000
Update Date
2018-03-10T14:29:49.000
Closed Date
2018-03-10T14:29:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467257.9708827
Y Coordinate
6939756.00860292
Lat Long Location
4000 S WESTMORELAND RD, DALLAS, TX 75233
Unique Key
1316019856
17-00597764
Service Request Number: 17-00597764 • Address: 7718 MAXWELL AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00597764
Address
7718 MAXWELL AVE, DALLAS, TX 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-31T04:07:41.000
Status
Closed
Created Date
2017-12-16T04:07:41.000
Update Date
2017-12-19T14:15:29.000
Closed Date
2017-12-19T14:15:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2525227.62887324
Y Coordinate
6955235.18928803
Lat Long Location
7718 MAXWELL AVE, DALLAS, TX 75217
Unique Key
1306345413
17-00492494
Service Request Number: 17-00492494 • Address: 3351 LOCKMOOR LN, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00492494
Address
3351 LOCKMOOR LN, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-13T08:32:01.000
Status
Closed
Created Date
2017-10-03T08:32:01.000
Update Date
2018-02-24T12:16:12.000
Closed Date
2018-02-24T12:15:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2469965.64866222
Y Coordinate
7006635.47176568
Lat Long Location
3351 LOCKMOOR LN, DALLAS, TX 75220
Unique Key
1297557687
18-00344931
Service Request Number: 18-00344931 • Address: 2008 N FIELD ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
18-00344931
Address
2008 N FIELD ST, DALLAS, TX 75202
City Council District
14
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-07-16T08:56:29.000
Status
Closed
Created Date
2018-07-12T08:56:29.000
Update Date
2018-07-12T10:05:09.000
Closed Date
2018-07-12T10:05:09.000
Priority
Standard
Method Received Description
Web
X Coordinate
2489677.95128908
Y Coordinate
6972963.31786776
Lat Long Location
2008 N FIELD ST, DALLAS, TX 75202
Unique Key
1337191551
17-00553061
Service Request Number: 17-00553061 • Address: 2409 BLANTON ST, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00553061
Address
2409 BLANTON ST, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-28T11:46:49.000
Status
Closed
Created Date
2017-11-12T11:46:49.000
Update Date
2017-11-12T17:32:13.000
Closed Date
2017-11-12T17:32:13.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Phone
X Coordinate
2531783.01463188
Y Coordinate
6961942.82446899
Lat Long Location
2409 BLANTON ST, DALLAS, TX 75227
Unique Key
1302708301
17-00529131
Service Request Number: 17-00529131 • Address: 12646 HALLUM ST, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00529131
Address
12646 HALLUM ST, DALLAS, 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T12:55:29.000
Status
Closed
Created Date
2017-10-26T12:55:29.000
Update Date
2017-10-26T17:23:07.000
Closed Date
2017-10-26T17:23:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503892.34195183
Y Coordinate
7022454.14061763
Lat Long Location
12646 HALLUM ST, DALLAS, 75243
Unique Key
1300717751
17-00522364
Service Request Number: 17-00522364 • Address: 4930 SWISS AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00522364
Address
4930 SWISS AVE, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T08:13:11.000
Status
Closed
Created Date
2017-10-23T08:13:11.000
Update Date
2017-10-26T10:09:35.000
Closed Date
2017-10-26T10:09:35.000
Outcome
Resolved - Information Provided
Priority
MCC Priority
Method Received Description
E-Mail
X Coordinate
2499998.98016626
Y Coordinate
6978990.08610848
Lat Long Location
4930 SWISS AVE, DALLAS, TX 75214
Unique Key
1300170691
17-00525695
Service Request Number: 17-00525695 • Address: 2619 GLADSTONE DR, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00525695
Address
2619 GLADSTONE DR, DALLAS, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T14:39:14.000
Status
Closed
Created Date
2017-10-24T14:39:14.000
Update Date
2017-10-26T07:45:53.000
Closed Date
2017-10-26T07:45:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472201.68191928
Y Coordinate
6956189.01160735
Lat Long Location
2619 GLADSTONE DR, DALLAS, 75211
Unique Key
1300423803
17-00554052
Service Request Number: 17-00554052 • Address: 2250 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00554052
Address
2250 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-05T10:27:19.000
Status
Closed
Created Date
2017-11-13T10:27:19.000
Update Date
2017-12-19T11:10:32.000
Closed Date
2017-12-19T11:10:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2474330.38879453
Y Coordinate
6948906.87066834
Lat Long Location
2250 W ILLINOIS AVE, DALLAS, TX 75224
Unique Key
1302794897
17-00413753
Service Request Number: 17-00413753 • Address: 7982 ENCLAVE WAY, DALLAS, 75218 • City Council District: 9
Service Request Number
17-00413753
Address
7982 ENCLAVE WAY, DALLAS, 75218
City Council District
9
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-28T05:01:44.000
Status
Closed
Created Date
2017-08-18T05:01:44.000
Update Date
2017-12-19T15:31:15.000
Closed Date
2017-12-19T15:31:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514110.96121336
Y Coordinate
6981492.0182703
Lat Long Location
7982 ENCLAVE WAY, DALLAS, 75218
Unique Key
1290586727
18-00160451
Service Request Number: 18-00160451 • Address: 1224 FORDHAM RD, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00160451
Address
1224 FORDHAM RD, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-11T18:23:37.000
Status
Closed
Created Date
2018-04-08T18:23:37.000
Update Date
2018-04-08T20:44:30.000
Closed Date
2018-04-08T20:44:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2488971.17402275
Y Coordinate
6940258.04787964
Lat Long Location
1224 FORDHAM RD, DALLAS, 75216
Unique Key
1319952605
17-00598982
Service Request Number: 17-00598982 • Address: 3030 PROSPERITY AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
17-00598982
Address
3030 PROSPERITY AVE, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-19T08:41:03.000
Status
Closed
Created Date
2017-12-18T08:41:03.000
Update Date
2017-12-19T07:52:51.000
Closed Date
2017-12-19T07:52:50.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499100.44364937
Y Coordinate
6946735.8816143
Lat Long Location
3030 PROSPERITY AVE, DALLAS, 75216
Unique Key
1306449821
17-00525908
Service Request Number: 17-00525908 • Address: 4107 BENDWOOD LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00525908
Address
4107 BENDWOOD LN, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Hand Bills/Fliers Complaint - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-19T15:37:09.000
Status
Closed
Created Date
2017-10-24T15:37:09.000
Update Date
2017-10-25T16:00:54.000
Closed Date
2017-10-25T16:00:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2477286.80362387
Y Coordinate
7054220.85263432
Lat Long Location
4107 BENDWOOD LN, DALLAS, TX 75287
Unique Key
1300437520
18-00196307
Service Request Number: 18-00196307 • Address: 2987 PEAVY RD, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00196307
Address
2987 PEAVY RD, DALLAS, 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-05-04T10:03:34.000
Status
Closed
Created Date
2018-04-27T10:03:34.000
Update Date
2018-05-06T22:06:04.000
Closed Date
2018-05-06T22:06:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2526469.63414607
Y Coordinate
6982266.54758138
Lat Long Location
2987 PEAVY RD, DALLAS, 75228
Unique Key
1323644918
17-00527193
Service Request Number: 17-00527193 • Address: 2906 SILVERTON DR, DALLAS, 75229 • City Council District: 13
Service Request Number
17-00527193
Address
2906 SILVERTON DR, DALLAS, 75229
City Council District
13
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T12:03:20.000
Status
Closed
Created Date
2017-10-25T12:03:20.000
Update Date
2017-10-25T14:31:08.000
Closed Date
2017-10-25T14:31:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2465349.24135654
Y Coordinate
7014014.87692647
Lat Long Location
2906 SILVERTON DR, DALLAS, 75229
Unique Key
1300556348
18-00107589
Service Request Number: 18-00107589 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107589
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:51:24.000
Status
Closed
Created Date
2018-03-11T08:51:24.000
Update Date
2018-03-11T08:52:06.000
Closed Date
2018-03-11T08:52:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316077994
17-00599995
Service Request Number: 17-00599995 • Address: 1338 SUNNY GLEN DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00599995
Address
1338 SUNNY GLEN DR, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T15:45:44.000
Status
Closed
Created Date
2017-12-18T15:45:44.000
Update Date
2017-12-19T15:59:52.000
Closed Date
2017-12-19T15:59:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2477818.56621713
Y Coordinate
6936673.2084323
Lat Long Location
1338 SUNNY GLEN DR, DALLAS, TX 75232
Unique Key
1306522091
18-00130810
Service Request Number: 18-00130810 • Address: 2525 FRANKFORD RD, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00130810
Address
2525 FRANKFORD RD, DALLAS, TX 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T10:21:15.000
Status
Closed
Created Date
2018-03-23T10:21:15.000
Update Date
2018-03-24T11:06:37.000
Closed Date
2018-03-24T11:06:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467736.17901008
Y Coordinate
7049513.08652859
Lat Long Location
2525 FRANKFORD RD, DALLAS, TX 75287
Unique Key
1317762042
17-00598533
Service Request Number: 17-00598533 • Address: 2800 N WESTMORELAND RD, DALLAS, 75212 • City Council District: 6
Service Request Number
17-00598533
Address
2800 N WESTMORELAND RD, DALLAS, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T15:22:04.000
Status
Closed
Created Date
2017-12-17T15:22:04.000
Update Date
2017-12-19T07:46:36.000
Closed Date
2017-12-19T07:46:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2468303.58717728
Y Coordinate
6969547.34807949
Lat Long Location
2800 N WESTMORELAND RD, DALLAS, 75212
Unique Key
1306411534
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