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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00482788
Service Request Number: 17-00482788 • Address: 5002 2ND AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00482788
Address
5002 2ND AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-07T15:06:57.000
Status
Closed
Created Date
2017-09-26T15:06:57.000
Update Date
2017-10-25T16:31:08.000
Closed Date
2017-10-25T16:31:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508457.0476245
Y Coordinate
6963960.02948338
Lat Long Location
5002 2ND AVE, DALLAS, TX 75210
Unique Key
1296549265
18-00160037
Service Request Number: 18-00160037 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160037
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T09:05:01.000
Status
Closed
Created Date
2018-04-08T09:05:01.000
Update Date
2018-04-08T09:05:36.000
Closed Date
2018-04-08T09:05:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319921085
17-00597859
Service Request Number: 17-00597859 • Address: 200 LA ESTRELLA PLZ, DALLAS, 75203 • City Council District: 1
Service Request Number
17-00597859
Address
200 LA ESTRELLA PLZ, DALLAS, 75203
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-23T09:36:20.000
Status
Closed
Created Date
2017-12-16T09:36:20.000
Update Date
2017-12-19T14:16:28.000
Closed Date
2017-12-19T14:16:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485803.62696111
Y Coordinate
6959696.6116947
Lat Long Location
200 LA ESTRELLA PLZ, DALLAS, 75203
Unique Key
1306354313
18-00071811
Service Request Number: 18-00071811 • Address: 6419 PETAIN AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00071811
Address
6419 PETAIN AVE, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Spayed/Neutered/Intact - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-23T15:11:38.000
Status
Closed
Created Date
2018-02-19T15:11:38.000
Update Date
2018-02-24T12:05:28.000
Closed Date
2018-02-24T12:05:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2519382.23757506
Y Coordinate
6970060.51534681
Lat Long Location
6419 PETAIN AVE, DALLAS, TX 75227
Unique Key
1313366895
18-00080404
Service Request Number: 18-00080404 • Address: 110 N JESTER AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00080404
Address
110 N JESTER AVE, DALLAS, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-26T15:53:00.000
Status
Closed
Created Date
2018-02-23T15:53:00.000
Update Date
2018-02-24T12:35:39.000
Closed Date
2018-02-24T12:35:39.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2468789.5020208
Y Coordinate
6958075.92768091
Lat Long Location
110 N JESTER AVE, DALLAS, 75211
Unique Key
1314017398
18-00106846
Service Request Number: 18-00106846 • Address: 3412 MCNEIL ST, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00106846
Address
3412 MCNEIL ST, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T08:17:54.000
Status
Closed
Created Date
2018-03-10T08:17:54.000
Update Date
2018-03-10T09:13:32.000
Closed Date
2018-03-10T09:13:32.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2524608.69620429
Y Coordinate
6966609.2931056
Lat Long Location
3412 MCNEIL ST, DALLAS, TX 75227
Unique Key
1316013303
18-00131837
Service Request Number: 18-00131837 • Address: 4400 ELSIE FAYE HEGGINS ST, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00131837
Address
4400 ELSIE FAYE HEGGINS ST, DALLAS, 75210
City Council District
7
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T14:57:51.000
Status
Closed
Created Date
2018-03-23T14:57:51.000
Update Date
2018-03-24T18:47:29.000
Closed Date
2018-03-24T18:47:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2510079.35942561
Y Coordinate
6967671.91877573
Lat Long Location
4400 ELSIE FAYE HEGGINS ST, DALLAS, 75210
Unique Key
1317825565
17-00545039
Service Request Number: 17-00545039 • Address: 3701 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00545039
Address
3701 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-06T15:05:29.000
Status
Closed
Created Date
2017-11-06T15:05:29.000
Update Date
2017-12-19T08:34:33.000
Closed Date
2017-12-19T08:34:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467216.78771993
Y Coordinate
6940961.92888197
Lat Long Location
3701 S WESTMORELAND RD, DALLAS, TX 75233
Unique Key
1301993279
18-00023213
Service Request Number: 18-00023213 • Address: 4453 MOLER ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00023213
Address
4453 MOLER ST, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-14T15:32:03.000
Status
Closed
Created Date
2018-01-17T15:32:03.000
Update Date
2018-02-24T09:36:19.000
Closed Date
2018-02-24T09:36:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2462529.29154965
Y Coordinate
6952467.23742755
Lat Long Location
4453 MOLER ST, DALLAS, TX 75211
Unique Key
1309578590
17-00600502
Service Request Number: 17-00600502 • Address: ABRAMS RD & N GLASGOW DR, DALLAS, TX • City Council District: 14
Service Request Number
17-00600502
Address
ABRAMS RD & N GLASGOW DR, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-23T08:46:18.000
Status
Closed
Created Date
2017-12-19T08:46:18.000
Update Date
2017-12-19T09:19:03.000
Closed Date
2017-12-19T09:19:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504948.91165746
Y Coordinate
6981214.49978651
Lat Long Location
ABRAMS RD & N GLASGOW DR, DALLAS, TX
Unique Key
1306565773
17-00593229
Service Request Number: 17-00593229 • Address: 2710 BLYTH DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00593229
Address
2710 BLYTH DR, DALLAS, TX 75228
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-20T08:30:57.000
Status
Closed
Created Date
2017-12-13T08:30:57.000
Update Date
2017-12-19T09:06:00.000
Closed Date
2017-12-19T09:06:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2531205.71617471
Y Coordinate
6983705.00052673
Lat Long Location
2710 BLYTH DR, DALLAS, TX 75228
Unique Key
1306011622
18-00128668
Service Request Number: 18-00128668 • Address: 6043 MERCEDES AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00128668
Address
6043 MERCEDES AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T10:30:08.000
Status
Closed
Created Date
2018-03-22T10:30:08.000
Update Date
2018-03-24T11:56:52.000
Closed Date
2018-03-24T11:56:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502096.25091365
Y Coordinate
6988578.82455761
Lat Long Location
6043 MERCEDES AVE, DALLAS, TX 75206
Unique Key
1317608633
18-00063477
Service Request Number: 18-00063477 • Address: CROWNFIELD LN & GAUSE ST, DALLAS, TX • City Council District: 8
Service Request Number
18-00063477
Address
CROWNFIELD LN & GAUSE ST, DALLAS, TX
City Council District
8
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-15T15:25:06.000
Status
Closed
Created Date
2018-02-13T15:25:06.000
Update Date
2018-03-10T05:28:09.000
Closed Date
2018-03-10T05:28:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2536364.69567295
Y Coordinate
6940498.72540129
Lat Long Location
CROWNFIELD LN & GAUSE ST, DALLAS, TX
Unique Key
1312706447
18-00080561
Service Request Number: 18-00080561 • Address: 2650 ANDREA LN, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00080561
Address
2650 ANDREA LN, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T16:56:00.000
Status
Closed
Created Date
2018-02-23T16:56:00.000
Update Date
2018-02-24T10:36:50.000
Closed Date
2018-02-24T10:36:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2530790.21790337
Y Coordinate
6988945.38660367
Lat Long Location
2650 ANDREA LN, DALLAS, TX 75228
Unique Key
1314032356
17-00527397
Service Request Number: 17-00527397 • Address: 1609 GILLETTE ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00527397
Address
1609 GILLETTE ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T13:29:35.000
Status
Closed
Created Date
2017-10-25T13:29:35.000
Update Date
2017-10-26T07:51:58.000
Closed Date
2017-10-26T07:51:58.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521052.27008557
Y Coordinate
6956724.07804292
Lat Long Location
1609 GILLETTE ST, DALLAS, TX 75217
Unique Key
1300569982
18-00107381
Service Request Number: 18-00107381 • Address: 3019 MORGAN DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00107381
Address
3019 MORGAN DR, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T17:43:49.000
Status
Closed
Created Date
2018-03-10T17:43:49.000
Update Date
2018-03-11T15:09:37.000
Closed Date
2018-03-11T15:09:37.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499979.21169564
Y Coordinate
6925338.18811474
Lat Long Location
3019 MORGAN DR, DALLAS, 75241
Unique Key
1316053945
17-00596973
Service Request Number: 17-00596973 • Address: 5146 VICKERY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00596973
Address
5146 VICKERY BLVD, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T12:12:23.000
Status
Closed
Created Date
2017-12-15T12:12:23.000
Update Date
2017-12-19T11:22:25.000
Closed Date
2017-12-19T11:22:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495953.4660979
Y Coordinate
6986413.34571201
Lat Long Location
5146 VICKERY BLVD, DALLAS, TX 75206
Unique Key
1306287156
17-00595190
Service Request Number: 17-00595190 • Address: 3500 GLENCOE ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00595190
Address
3500 GLENCOE ST, DALLAS, TX 75206
City Council District
14
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-21T10:13:38.000
Status
Closed
Created Date
2017-12-14T10:13:38.000
Update Date
2017-12-19T05:56:52.000
Closed Date
2017-12-19T05:56:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497602.65948849
Y Coordinate
6989212.03165683
Lat Long Location
3500 GLENCOE ST, DALLAS, TX 75206
Unique Key
1306161591
18-00132874
Service Request Number: 18-00132874 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132874
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T12:04:01.000
Status
Closed
Created Date
2018-03-24T12:04:01.000
Update Date
2018-03-24T12:04:32.000
Closed Date
2018-03-24T12:04:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317907853
18-00104408
Service Request Number: 18-00104408 • Address: 7130 CLEARPOINT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00104408
Address
7130 CLEARPOINT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T07:02:50.000
Status
Closed
Created Date
2018-03-09T07:02:50.000
Update Date
2018-03-10T12:34:49.000
Closed Date
2018-03-10T12:34:48.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2522023.48445069
Y Coordinate
6959205.61880694
Lat Long Location
7130 CLEARPOINT DR, DALLAS, TX 75217
Unique Key
1315843814
17-00054782
Service Request Number: 17-00054782 • Address: 11932 AUDELIA RD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00054782
Address
11932 AUDELIA RD, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-03-09T10:37:14.000
Status
Closed
Created Date
2017-02-08T10:37:14.000
Update Date
2017-10-26T17:21:32.000
Closed Date
2017-10-26T17:21:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515319.676229
Y Coordinate
7018988.74481535
Lat Long Location
11932 AUDELIA RD, DALLAS, TX 75243
Unique Key
1250168473
17-00600365
Service Request Number: 17-00600365 • Address: 6203 BELGRADE AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600365
Address
6203 BELGRADE AVE, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T07:52:04.000
Closed Date
2017-12-19T07:52:04.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2517724.09766771
Y Coordinate
6968937.8288734
Lat Long Location
6203 BELGRADE AVE, DALLAS, 75227
Unique Key
1306556342
18-00159995
Service Request Number: 18-00159995 • Address: 4100 GARRISON ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00159995
Address
4100 GARRISON ST, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-09T05:07:16.000
Status
Closed
Created Date
2018-04-08T05:07:16.000
Update Date
2018-04-08T05:12:46.000
Closed Date
2018-04-08T05:12:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495193.37158353
Y Coordinate
6943355.98808958
Lat Long Location
4100 GARRISON ST, DALLAS, TX 75216
Unique Key
1319912953
17-00527975
Service Request Number: 17-00527975 • Address: W MOCKINGBIRD LN & FOREST PARK RD, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00527975
Address
W MOCKINGBIRD LN & FOREST PARK RD, DALLAS, TX 75235
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T17:08:57.000
Status
Closed
Created Date
2017-10-25T17:08:57.000
Update Date
2017-10-25T17:34:10.000
Closed Date
2017-10-25T17:34:10.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2476043.1518092
Y Coordinate
6987312.55236552
Lat Long Location
W MOCKINGBIRD LN & FOREST PARK RD, DALLAS, TX 75235
Unique Key
1300614733
17-00504762
Service Request Number: 17-00504762 • Address: 3429 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504762
Address
3429 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T16:49:50.000
Status
Closed
Created Date
2017-10-10T16:49:50.000
Update Date
2017-10-26T09:26:20.000
Closed Date
2017-10-26T09:26:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467604.48188978
Y Coordinate
6943365.22652027
Lat Long Location
3429 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298609805
18-00075644
Service Request Number: 18-00075644 • Address: 9939 BOWMAN BLVD, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00075644
Address
9939 BOWMAN BLVD, DALLAS, 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-02T12:22:33.000
Status
Closed
Created Date
2018-02-21T12:22:33.000
Update Date
2018-02-24T11:32:28.000
Closed Date
2018-02-24T11:31:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471142.34893633
Y Coordinate
7006707.33649164
Lat Long Location
9939 BOWMAN BLVD, DALLAS, 75220
Unique Key
1313656952
17-00595421
Service Request Number: 17-00595421 • Address: 5617 BELLCREST DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00595421
Address
5617 BELLCREST DR, DALLAS, TX 75241
City Council District
8
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-29T11:53:33.000
Status
Closed
Created Date
2017-12-14T11:53:33.000
Update Date
2017-12-19T15:53:43.000
Closed Date
2017-12-19T15:53:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502475.52385921
Y Coordinate
6934983.6812344
Lat Long Location
5617 BELLCREST DR, DALLAS, TX 75241
Unique Key
1306178168
17-00507059
Service Request Number: 17-00507059 • Address: 3824 ECHO BROOK LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00507059
Address
3824 ECHO BROOK LN, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-18T09:01:09.000
Status
Closed
Created Date
2017-10-12T09:01:09.000
Update Date
2017-10-26T09:14:07.000
Closed Date
2017-10-26T09:14:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474834.57505224
Y Coordinate
7011206.79053123
Lat Long Location
3824 ECHO BROOK LN, DALLAS, TX 75229
Unique Key
1298816814
17-00511391
Service Request Number: 17-00511391 • Address: 12304 HALIMA ST, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00511391
Address
12304 HALIMA ST, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T10:50:36.000
Status
Closed
Created Date
2017-10-15T10:50:36.000
Update Date
2017-10-26T12:29:35.000
Closed Date
2017-10-26T12:29:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2511248.45074305
Y Coordinate
7020147.00223296
Lat Long Location
12304 HALIMA ST, DALLAS, TX 75243
Unique Key
1299195549
17-00597679
Service Request Number: 17-00597679 • Address: DIAMOND AVE & ROMINE AVE, DALLAS, TX • City Council District: 7
Service Request Number
17-00597679
Address
DIAMOND AVE & ROMINE AVE, DALLAS, TX
City Council District
7
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-19T19:56:07.000
Status
Closed
Created Date
2017-12-15T19:56:07.000
Update Date
2017-12-19T10:24:26.000
Closed Date
2017-12-19T10:24:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501317.94860591
Y Coordinate
6962961.72235096
Lat Long Location
DIAMOND AVE & ROMINE AVE, DALLAS, TX
Unique Key
1306337794
17-00598810
Service Request Number: 17-00598810 • Address: 2309 MOUNTAIN LAKE RD, DALLAS, 75224 • City Council District: 1
Service Request Number
17-00598810
Address
2309 MOUNTAIN LAKE RD, DALLAS, 75224
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-03T06:22:35.000
Status
Closed
Created Date
2017-12-18T06:22:35.000
Update Date
2017-12-19T15:01:49.000
Closed Date
2017-12-19T15:01:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474028.35960856
Y Coordinate
6949395.69050141
Lat Long Location
2309 MOUNTAIN LAKE RD, DALLAS, 75224
Unique Key
1306435319
17-00581367
Service Request Number: 17-00581367 • Address: 9090 SKILLMAN ST, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00581367
Address
9090 SKILLMAN ST, DALLAS, TX 75243
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-25T14:59:40.000
Status
Closed
Created Date
2017-12-04T14:59:40.000
Update Date
2017-12-19T16:06:18.000
Closed Date
2017-12-19T16:06:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2514918.02075124
Y Coordinate
7014233.02955735
Lat Long Location
9090 SKILLMAN ST, DALLAS, TX 75243
Unique Key
1305073774
18-00106816
Service Request Number: 18-00106816 • Address: 11204 COTILLION DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00106816
Address
11204 COTILLION DR, DALLAS, TX 75228
City Council District
9
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-13T07:48:29.000
Status
Closed
Created Date
2018-03-10T07:48:29.000
Update Date
2018-03-10T10:37:41.000
Closed Date
2018-03-10T10:37:41.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535723.93779049
Y Coordinate
6995604.48444397
Lat Long Location
11204 COTILLION DR, DALLAS, TX 75228
Unique Key
1316011276
18-00125560
Service Request Number: 18-00125560 • Address: 7624 CONCORDIA LN, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00125560
Address
7624 CONCORDIA LN, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-29T18:44:18.000
Status
Closed
Created Date
2018-03-20T18:44:18.000
Update Date
2018-03-24T11:40:50.000
Closed Date
2018-03-24T11:40:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2488458.42242295
Y Coordinate
6925356.35762362
Lat Long Location
7624 CONCORDIA LN, DALLAS, TX 75241
Unique Key
1317379581
17-00404504
Service Request Number: 17-00404504 • Address: 6509 CRESTMERE DR, DALLAS, TX 75254 • City Council District: 11
Service Request Number
17-00404504
Address
6509 CRESTMERE DR, DALLAS, TX 75254
City Council District
11
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-21T10:28:56.000
Status
Closed
Created Date
2017-08-14T10:28:56.000
Update Date
2017-10-25T17:15:28.000
Closed Date
2017-10-25T17:15:28.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2491883.55314397
Y Coordinate
7031659.36989153
Lat Long Location
6509 CRESTMERE DR, DALLAS, TX 75254
Unique Key
1289861106
17-00600132
Service Request Number: 17-00600132 • Address: 731 LACEY OAKS PL, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00600132
Address
731 LACEY OAKS PL, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T16:51:18.000
Status
Closed
Created Date
2017-12-18T16:51:18.000
Update Date
2017-12-19T15:26:00.000
Closed Date
2017-12-19T15:26:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494850.23389684
Y Coordinate
6974920.00287788
Lat Long Location
731 LACEY OAKS PL, DALLAS, TX 75204
Unique Key
1306535513
18-00069699
Service Request Number: 18-00069699 • Address: 6800 ROYAL CREST DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
18-00069699
Address
6800 ROYAL CREST DR, DALLAS, TX 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-28T16:57:44.000
Status
Closed
Created Date
2018-02-16T16:57:44.000
Update Date
2018-02-24T14:59:06.000
Closed Date
2018-02-24T14:59:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2493443.63280548
Y Coordinate
7014638.41886464
Lat Long Location
6800 ROYAL CREST DR, DALLAS, TX 75230
Unique Key
1313183653
17-00575637
Service Request Number: 17-00575637 • Address: 5042 WATEKA DR, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00575637
Address
5042 WATEKA DR, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-23T08:07:50.000
Status
Closed
Created Date
2017-11-30T08:07:50.000
Update Date
2017-12-19T08:07:34.000
Closed Date
2017-12-19T08:07:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482973.05208617
Y Coordinate
6994116.85320053
Lat Long Location
5042 WATEKA DR, DALLAS, TX 75209
Unique Key
1304664728
17-00588271
Service Request Number: 17-00588271 • Address: 1623 SAVOY ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00588271
Address
1623 SAVOY ST, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-19T14:59:02.000
Status
Closed
Created Date
2017-12-08T14:59:02.000
Update Date
2017-12-19T09:43:26.000
Closed Date
2017-12-12T16:37:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476971.57104049
Y Coordinate
6946999.31360441
Lat Long Location
1623 SAVOY ST, DALLAS, TX 75224
Unique Key
1305611152
17-00526147
Service Request Number: 17-00526147 • Address: 413 EADS AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
17-00526147
Address
413 EADS AVE, DALLAS, 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T17:00:50.000
Status
Closed
Created Date
2017-10-24T17:00:50.000
Update Date
2017-10-25T16:51:22.000
Closed Date
2017-10-25T16:51:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488504.00853476
Y Coordinate
6961050.21083608
Lat Long Location
413 EADS AVE, DALLAS, 75203
Unique Key
1300460391
18-00074474
Service Request Number: 18-00074474 • Address: 2601 JORDAN VALLEY RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00074474
Address
2601 JORDAN VALLEY RD, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-22T20:03:14.000
Status
Closed
Created Date
2018-02-20T20:03:14.000
Update Date
2018-02-24T14:31:32.000
Closed Date
2018-02-24T14:31:32.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2546218.79835617
Y Coordinate
6934008.14220464
Lat Long Location
2601 JORDAN VALLEY RD, DALLAS, TX 75253
Unique Key
1313566068
18-00133207
Service Request Number: 18-00133207 • Address: 6467 MELODY LN, DALLAS, TX 75231 • City Council District: 13
Service Request Number
18-00133207
Address
6467 MELODY LN, DALLAS, TX 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T20:32:20.000
Status
Closed
Created Date
2018-03-24T20:32:20.000
Update Date
2018-03-24T23:02:35.000
Closed Date
2018-03-24T23:02:35.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505032.43979889
Y Coordinate
7001811.65628717
Lat Long Location
6467 MELODY LN, DALLAS, TX 75231
Unique Key
1317936426
17-00582371
Service Request Number: 17-00582371 • Address: 5215 EVERGLADE RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00582371
Address
5215 EVERGLADE RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-04T09:49:35.000
Status
Closed
Created Date
2017-12-05T09:49:35.000
Update Date
2017-12-19T15:26:47.000
Closed Date
2017-12-19T15:26:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518492.67975876
Y Coordinate
6973808.32457681
Lat Long Location
5215 EVERGLADE RD, DALLAS, TX 75227
Unique Key
1305158252
17-00585618
Service Request Number: 17-00585618 • Address: 5611 LEMMON AVE, DALLAS, 75209 • City Council District: 2
Service Request Number
17-00585618
Address
5611 LEMMON AVE, DALLAS, 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-15T17:40:41.000
Status
Closed
Created Date
2017-12-06T17:40:41.000
Update Date
2017-12-19T16:27:54.000
Closed Date
2017-12-19T16:27:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482777.26145751
Y Coordinate
6988645.84440162
Lat Long Location
5611 LEMMON AVE, DALLAS, 75209
Unique Key
1305406854
17-00520727
Service Request Number: 17-00520727 • Address: 411 WOODACRE DR, DALLAS, TX 75241 • City Council District: 4
Service Request Number
17-00520727
Address
411 WOODACRE DR, DALLAS, TX 75241
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T16:13:12.000
Status
Closed
Created Date
2017-10-20T16:13:12.000
Update Date
2017-10-25T16:56:22.000
Closed Date
2017-10-25T16:56:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485773.93991688
Y Coordinate
6935566.15922896
Lat Long Location
411 WOODACRE DR, DALLAS, TX 75241
Unique Key
1299966305
18-00080847
Service Request Number: 18-00080847 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080847
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T08:49:07.000
Status
Closed
Created Date
2018-02-24T08:49:07.000
Update Date
2018-02-24T08:49:53.000
Closed Date
2018-02-24T08:49:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314074271
17-00600914
Service Request Number: 17-00600914 • Address: 4451 LAS HACIENDAS DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00600914
Address
4451 LAS HACIENDAS DR, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-22T10:43:57.000
Status
Closed
Created Date
2017-12-19T10:43:57.000
Update Date
2017-12-19T15:03:41.000
Closed Date
2017-12-19T15:03:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2462530.58103435
Y Coordinate
6951574.64521126
Lat Long Location
4451 LAS HACIENDAS DR, DALLAS, TX 75211
Unique Key
1306591792
17-00587887
Service Request Number: 17-00587887 • Address: 6500 PEMBERTON DR, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00587887
Address
6500 PEMBERTON DR, DALLAS, TX 75230
City Council District
13
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-17T11:39:37.000
Status
Closed
Created Date
2017-12-08T11:39:37.000
Update Date
2017-12-19T17:00:57.000
Closed Date
2017-12-19T17:00:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492402.46709872
Y Coordinate
7011513.29387403
Lat Long Location
6500 PEMBERTON DR, DALLAS, TX 75230
Unique Key
1305583023
18-00132427
Service Request Number: 18-00132427 • Address: 3020 FRAZIER ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
18-00132427
Address
3020 FRAZIER ST, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T19:18:33.000
Status
Closed
Created Date
2018-03-23T19:18:33.000
Update Date
2018-03-24T09:37:43.000
Closed Date
2018-03-24T09:37:43.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508629.10070303
Y Coordinate
6968409.7223643
Lat Long Location
3020 FRAZIER ST, DALLAS, TX 75210
Unique Key
1317867135
17-00548113
Service Request Number: 17-00548113 • Address: 12324 FISH RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00548113
Address
12324 FISH RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-08T12:23:44.000
Status
Closed
Created Date
2017-11-08T12:23:44.000
Update Date
2017-12-19T09:26:53.000
Closed Date
2017-12-19T09:26:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2555796.68800183
Y Coordinate
6943471.49549651
Lat Long Location
12324 FISH RD, DALLAS, TX 75253
Unique Key
1302253012
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