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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00463673
Service Request Number: 17-00463673 • Address: CEDAR SPRINGS RD & SALE ST, DALLAS, TX • City Council District: 14
Service Request Number
17-00463673
Address
CEDAR SPRINGS RD & SALE ST, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-03T16:01:54.000
Status
Closed
Created Date
2017-09-14T16:01:54.000
Update Date
2017-12-19T13:27:31.000
Closed Date
2017-12-19T13:27:31.000
Outcome
Resolved - Information Provided
Priority
MCC Priority
Method Received Description
E-Mail
X Coordinate
2489000.51202902
Y Coordinate
6980634.55228255
Lat Long Location
CEDAR SPRINGS RD & SALE ST, DALLAS, TX
Unique Key
1294944773
17-00599282
Service Request Number: 17-00599282 • Address: 1461 BROOK VALLEY LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00599282
Address
1461 BROOK VALLEY LN, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T10:11:24.000
Status
Closed
Created Date
2017-12-18T10:11:24.000
Update Date
2017-12-19T15:51:46.000
Closed Date
2017-12-19T15:51:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477518.08279362
Y Coordinate
6935445.18890821
Lat Long Location
1461 BROOK VALLEY LN, DALLAS, TX 75232
Unique Key
1306470122
17-00529687
Service Request Number: 17-00529687 • Address: 4900 WISTERIA ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00529687
Address
4900 WISTERIA ST, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T15:57:30.000
Status
Closed
Created Date
2017-10-26T15:57:30.000
Update Date
2017-10-26T16:05:58.000
Closed Date
2017-10-26T16:05:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2459195.11849591
Y Coordinate
6945681.39019884
Lat Long Location
4900 WISTERIA ST, DALLAS, TX 75211
Unique Key
1300759020
17-00601673
Service Request Number: 17-00601673 • Address: 6001 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00601673
Address
6001 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-19T15:51:14.000
Status
Closed
Created Date
2017-12-19T15:51:14.000
Update Date
2017-12-19T15:53:14.000
Closed Date
2017-12-19T15:53:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2504054.14594699
Y Coordinate
6954652.05978327
Lat Long Location
6001 S LAMAR ST, DALLAS, TX 75215
Unique Key
1306641478
17-00523922
Service Request Number: 17-00523922 • Address: 2206 APOLLONIA LN, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00523922
Address
2206 APOLLONIA LN, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:19:37.000
Status
Closed
Created Date
2017-10-23T16:19:37.000
Update Date
2017-10-26T13:35:48.000
Closed Date
2017-10-26T13:35:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2496398.06184598
Y Coordinate
6981451.57744521
Lat Long Location
2206 APOLLONIA LN, DALLAS, TX 75204
Unique Key
1300277405
17-00519258
Service Request Number: 17-00519258 • Address: 900 S RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 1
Service Request Number
17-00519258
Address
900 S RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
1
Department
Street Services
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-02T06:42:56.000
Status
Closed
Created Date
2017-10-20T06:42:56.000
Update Date
2017-10-26T14:22:28.000
Closed Date
2017-10-26T14:22:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489360.70012208
Y Coordinate
6966326.40019458
Lat Long Location
900 S RIVERFRONT BLVD, DALLAS, TX 75207
Unique Key
1299860136
17-00553166
Service Request Number: 17-00553166 • Address: 6838 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553166
Address
6838 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:31:20.000
Status
Closed
Created Date
2017-11-12T14:31:20.000
Update Date
2017-11-12T14:56:08.000
Closed Date
2017-11-12T14:56:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520597.67454647
Y Coordinate
6953121.96711075
Lat Long Location
6838 BARRETT DR, DALLAS, TX 75217
Unique Key
1302717276
17-00601697
Service Request Number: 17-00601697 • Address: 4400 SIMPSON STUART RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00601697
Address
4400 SIMPSON STUART RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-01-11T16:01:24.000
Status
Closed
Created Date
2017-12-19T16:01:24.000
Update Date
2017-12-19T16:03:13.000
Closed Date
2017-12-19T16:03:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507921.54994503
Y Coordinate
6935010.76723265
Lat Long Location
4400 SIMPSON STUART RD, DALLAS, TX 75241
Unique Key
1306643289
18-00160222
Service Request Number: 18-00160222 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160222
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T13:37:37.000
Status
Closed
Created Date
2018-04-08T13:37:37.000
Update Date
2018-04-08T13:38:19.000
Closed Date
2018-04-08T13:38:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319935675
17-00529293
Service Request Number: 17-00529293 • Address: 1222 BELLEAU AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00529293
Address
1222 BELLEAU AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T13:49:12.000
Status
Closed
Created Date
2017-10-26T13:49:12.000
Update Date
2017-10-26T15:30:29.000
Closed Date
2017-10-26T15:30:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2477563.11581802
Y Coordinate
6963430.62761731
Lat Long Location
1222 BELLEAU AVE, DALLAS, TX 75208
Unique Key
1300729434
18-00132827
Service Request Number: 18-00132827 • Address: 2703 EAGLE DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132827
Address
2703 EAGLE DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T11:13:04.000
Status
Closed
Created Date
2018-03-24T11:13:04.000
Update Date
2018-03-24T12:20:42.000
Closed Date
2018-03-24T12:20:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496308.77551472
Y Coordinate
6947771.22445108
Lat Long Location
2703 EAGLE DR, DALLAS, TX 75216
Unique Key
1317904276
18-00133217
Service Request Number: 18-00133217 • Address: 2200 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00133217
Address
2200 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T20:53:35.000
Status
Closed
Created Date
2018-03-24T20:53:35.000
Update Date
2018-03-24T21:21:52.000
Closed Date
2018-03-24T21:21:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2459813.27483267
Y Coordinate
7001119.30580674
Lat Long Location
2200 W NORTHWEST HWY, DALLAS, TX 75220
Unique Key
1317937410
17-00526336
Service Request Number: 17-00526336 • Address: 1000 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00526336
Address
1000 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-13T21:37:52.000
Status
Closed
Created Date
2017-10-24T21:37:52.000
Update Date
2017-10-26T09:15:14.000
Closed Date
2017-10-26T09:15:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479527.33919728
Y Coordinate
6938414.62930667
Lat Long Location
1000 W LEDBETTER DR, DALLAS, TX 75224
Unique Key
1300480847
18-00128674
Service Request Number: 18-00128674 • Address: W DANIELDALE RD & BECKLEYCREST AVE, DALLAS, • City Council District: 8
Service Request Number
18-00128674
Address
W DANIELDALE RD & BECKLEYCREST AVE, DALLAS,
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Prohibited Rooster - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-03T10:30:50.000
Status
Closed
Created Date
2018-03-22T10:30:50.000
Update Date
2018-03-24T15:24:49.000
Closed Date
2018-03-24T15:24:49.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2481357.65156334
Y Coordinate
6917379.92708535
Lat Long Location
W DANIELDALE RD & BECKLEYCREST AVE, DALLAS,
Unique Key
1317609152
18-00212426
Service Request Number: 18-00212426 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00212426
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-25T14:31:46.000
Status
Closed
Created Date
2018-05-06T14:31:46.000
Update Date
2018-05-06T14:32:16.000
Closed Date
2018-05-06T14:32:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1325531866
17-00525680
Service Request Number: 17-00525680 • Address: 7805 WOODSHIRE DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00525680
Address
7805 WOODSHIRE DR, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T14:35:22.000
Status
Closed
Created Date
2017-10-24T14:35:22.000
Update Date
2017-10-26T13:52:37.000
Closed Date
2017-10-26T13:52:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479543.14468232
Y Coordinate
6924779.50117994
Lat Long Location
7805 WOODSHIRE DR, DALLAS, TX 75232
Unique Key
1300422790
17-00494988
Service Request Number: 17-00494988 • Address: 14900 LASATER RD, DALLAS, TX 75253 • Department: Public Works Department
Service Request Number
17-00494988
Address
14900 LASATER RD, DALLAS, TX 75253
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-14T11:44:32.000
Status
Closed
Created Date
2017-10-04T11:44:32.000
Update Date
2017-10-26T07:14:16.000
Closed Date
2017-10-26T07:14:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2565708.44331614
Y Coordinate
6939168.93932937
Lat Long Location
14900 LASATER RD, DALLAS, TX 75253
Unique Key
1297758758
17-00529068
Service Request Number: 17-00529068 • Address: 1840 MUNCIE AVE, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00529068
Address
1840 MUNCIE AVE, DALLAS, TX 75247
City Council District
6
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T12:34:48.000
Status
Closed
Created Date
2017-10-26T12:34:48.000
Update Date
2017-10-26T13:11:32.000
Closed Date
2017-10-26T13:11:32.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2475968.89514086
Y Coordinate
6968854.53326423
Lat Long Location
1840 MUNCIE AVE, DALLAS, TX 75247
Unique Key
1300711954
17-00526710
Service Request Number: 17-00526710 • Address: 3842 ECHO BROOK LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00526710
Address
3842 ECHO BROOK LN, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:17:29.000
Status
Closed
Created Date
2017-10-25T09:17:29.000
Update Date
2017-10-26T08:04:36.000
Closed Date
2017-10-26T08:04:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475151.48277075
Y Coordinate
7011206.34221065
Lat Long Location
3842 ECHO BROOK LN, DALLAS, TX 75229
Unique Key
1300522485
17-00504828
Service Request Number: 17-00504828 • Address: 3410 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504828
Address
3410 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T17:29:53.000
Status
Closed
Created Date
2017-10-10T17:29:53.000
Update Date
2017-10-26T09:02:44.000
Closed Date
2017-10-26T09:02:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467818.36325554
Y Coordinate
6943328.81484317
Lat Long Location
3410 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298615350
17-00526527
Service Request Number: 17-00526527 • Address: 8111 GOLDFIELD DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00526527
Address
8111 GOLDFIELD DR, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T08:19:58.000
Status
Closed
Created Date
2017-10-25T08:19:58.000
Update Date
2017-10-26T07:56:45.000
Closed Date
2017-10-26T07:56:45.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527438.80238633
Y Coordinate
6945153.44520082
Lat Long Location
8111 GOLDFIELD DR, DALLAS, TX 75217
Unique Key
1300509432
17-00524113
Service Request Number: 17-00524113 • Address: 131 BECKLEYWOOD BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00524113
Address
131 BECKLEYWOOD BLVD, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T17:25:11.000
Status
Closed
Created Date
2017-10-23T17:25:11.000
Update Date
2017-10-25T16:44:40.000
Closed Date
2017-10-25T16:44:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483913.54640757
Y Coordinate
6951171.37652263
Lat Long Location
131 BECKLEYWOOD BLVD, DALLAS, TX 75224
Unique Key
1300292545
17-00526507
Service Request Number: 17-00526507 • Address: 4607 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00526507
Address
4607 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T08:11:18.000
Status
Closed
Created Date
2017-10-25T08:11:18.000
Update Date
2017-10-26T07:56:25.000
Closed Date
2017-10-26T07:56:25.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488105.68445498
Y Coordinate
6937437.74050159
Lat Long Location
4607 S EWING AVE, DALLAS, TX 75216
Unique Key
1300507914
18-00129187
Service Request Number: 18-00129187 • Address: 4070 KILLION DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00129187
Address
4070 KILLION DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-05T12:58:22.000
Status
Duplicate (closed)
Created Date
2018-03-22T12:58:22.000
Update Date
2018-03-24T12:36:38.000
Closed Date
2018-03-24T12:36:39.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2477217.64659553
Y Coordinate
7008376.11570793
Lat Long Location
4070 KILLION DR, DALLAS, TX 75229
Unique Key
1317640667
17-00593760
Service Request Number: 17-00593760 • Address: CANADA DR & FISH TRAP RD, DALLAS, • City Council District: 6
Service Request Number
17-00593760
Address
CANADA DR & FISH TRAP RD, DALLAS,
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T11:42:38.000
Status
Closed
Created Date
2017-12-13T11:42:38.000
Update Date
2017-12-19T09:56:32.000
Closed Date
2017-12-19T09:56:32.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2472285.80056247
Y Coordinate
6975237.67575165
Lat Long Location
CANADA DR & FISH TRAP RD, DALLAS,
Unique Key
1306052385
17-00595826
Service Request Number: 17-00595826 • Address: 1925 PROVINCE LN, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00595826
Address
1925 PROVINCE LN, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T14:59:52.000
Status
Closed
Created Date
2017-12-14T14:59:52.000
Update Date
2017-12-19T10:23:43.000
Closed Date
2017-12-19T10:23:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526414.14222609
Y Coordinate
6987839.18798856
Lat Long Location
1925 PROVINCE LN, DALLAS, TX 75228
Unique Key
1306204431
18-00107007
Service Request Number: 18-00107007 • Address: 7905 OLUSTA DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00107007
Address
7905 OLUSTA DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T10:35:41.000
Status
Closed
Created Date
2018-03-10T10:35:41.000
Update Date
2018-03-10T14:25:06.000
Closed Date
2018-03-10T14:25:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526154.68944918
Y Coordinate
6946452.68656022
Lat Long Location
7905 OLUSTA DR, DALLAS, TX 75217
Unique Key
1316025235
17-00526267
Service Request Number: 17-00526267 • Address: RAILROAD AVE & BETHURUM AVE, DALLAS, • City Council District: 7
Service Request Number
17-00526267
Address
RAILROAD AVE & BETHURUM AVE, DALLAS,
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T18:53:28.000
Status
Closed
Created Date
2017-10-24T18:53:28.000
Update Date
2017-10-25T14:58:06.000
Closed Date
2017-10-25T14:58:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2506248.1166239
Y Coordinate
6958957.32126992
Lat Long Location
RAILROAD AVE & BETHURUM AVE, DALLAS,
Unique Key
1300473015
17-00521293
Service Request Number: 17-00521293 • Address: 2554 ST FRANCIS AVE, DALLAS, 75228 • City Council District: 7
Service Request Number
17-00521293
Address
2554 ST FRANCIS AVE, DALLAS, 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T11:38:12.000
Status
Closed
Created Date
2017-10-21T11:38:12.000
Update Date
2017-10-25T16:25:26.000
Closed Date
2017-10-25T16:25:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521771.78708141
Y Coordinate
6980555.87826427
Lat Long Location
2554 ST FRANCIS AVE, DALLAS, 75228
Unique Key
1300032144
17-00598409
Service Request Number: 17-00598409 • Address: 299 S TYLER ST, DALLAS, 75208 • City Council District: 1
Service Request Number
17-00598409
Address
299 S TYLER ST, DALLAS, 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-26T12:31:12.000
Status
Closed
Created Date
2017-12-17T12:31:12.000
Update Date
2017-12-19T11:51:09.000
Closed Date
2017-12-19T11:51:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479569.24458746
Y Coordinate
6957380.52365108
Lat Long Location
299 S TYLER ST, DALLAS, 75208
Unique Key
1306402844
17-00594342
Service Request Number: 17-00594342 • Address: 2606 RIPPLE RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00594342
Address
2606 RIPPLE RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-22T15:29:59.000
Status
Closed
Created Date
2017-12-13T15:29:59.000
Update Date
2017-12-19T12:09:12.000
Closed Date
2017-12-19T12:09:12.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498305.95552448
Y Coordinate
6933726.9420863
Lat Long Location
2606 RIPPLE RD, DALLAS, TX 75241
Unique Key
1306093472
17-00525658
Service Request Number: 17-00525658 • Address: 1356 FERNWOOD AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00525658
Address
1356 FERNWOOD AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T14:28:11.000
Status
Closed
Created Date
2017-10-24T14:28:11.000
Update Date
2017-10-25T16:16:05.000
Closed Date
2017-10-25T16:16:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488436.43572876
Y Coordinate
6953484.38840005
Lat Long Location
1356 FERNWOOD AVE, DALLAS, TX 75216
Unique Key
1300421268
18-00051371
Service Request Number: 18-00051371 • Address: 410 CORDOVA ST, DALLAS, 75223 • Department: Code Compliance District Group
Service Request Number
18-00051371
Address
410 CORDOVA ST, DALLAS, 75223
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-23T14:28:05.000
Status
Open
Created Date
2018-02-06T14:28:05.000
Update Date
2018-02-06T14:29:11.000
Closed Date
2018-02-06T14:28:05.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2507333.17556032
Y Coordinate
6980709.09700485
Lat Long Location
410 CORDOVA ST, DALLAS, 75223
Unique Key
1311739670
17-00525900
Service Request Number: 17-00525900 • Address: 10623 PAGEWOOD DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00525900
Address
10623 PAGEWOOD DR, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T15:34:05.000
Status
Closed
Created Date
2017-10-24T15:34:05.000
Update Date
2017-10-25T15:46:45.000
Closed Date
2017-10-25T15:46:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496083.27997006
Y Coordinate
7011448.31076612
Lat Long Location
10623 PAGEWOOD DR, DALLAS, TX 75230
Unique Key
1300436920
17-00598584
Service Request Number: 17-00598584 • Address: 5115 CLEVELAND RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00598584
Address
5115 CLEVELAND RD, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T16:31:16.000
Status
Closed
Created Date
2017-12-17T16:31:16.000
Update Date
2017-12-19T15:43:39.000
Closed Date
2017-12-19T15:43:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2511297.63241941
Y Coordinate
6920841.87730832
Lat Long Location
5115 CLEVELAND RD, DALLAS, TX 75241
Unique Key
1306415914
17-00528272
Service Request Number: 17-00528272 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528272
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T08:02:17.000
Status
Closed
Created Date
2017-10-26T08:02:17.000
Update Date
2017-10-26T08:03:18.000
Closed Date
2017-10-26T08:03:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300650375
17-00525229
Service Request Number: 17-00525229 • Address: 6112 REVERE PL, DALLAS, 75214 • City Council District: 14
Service Request Number
17-00525229
Address
6112 REVERE PL, DALLAS, 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T11:54:28.000
Status
Closed
Created Date
2017-10-24T11:54:28.000
Update Date
2017-10-25T16:48:25.000
Closed Date
2017-10-25T16:48:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2502511.4790598
Y Coordinate
6989592.4243071
Lat Long Location
6112 REVERE PL, DALLAS, 75214
Unique Key
1300391285
17-00498029
Service Request Number: 17-00498029 • Address: 9805 JO PIERCE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00498029
Address
9805 JO PIERCE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-03T07:36:14.000
Status
Closed
Created Date
2017-10-06T07:36:14.000
Update Date
2017-10-26T14:13:11.000
Closed Date
2017-10-26T14:13:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2536853.72727916
Y Coordinate
6934654.67285965
Lat Long Location
9805 JO PIERCE DR, DALLAS, TX 75217
Unique Key
1298020731
17-00600496
Service Request Number: 17-00600496 • Address: 6229 FENWAY ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00600496
Address
6229 FENWAY ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-02T08:45:24.000
Status
Closed
Created Date
2017-12-19T08:45:24.000
Update Date
2017-12-19T09:22:04.000
Closed Date
2017-12-19T09:22:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517520.25781252
Y Coordinate
6952846.42526203
Lat Long Location
6229 FENWAY ST, DALLAS, TX 75217
Unique Key
1306565464
18-00081320
Service Request Number: 18-00081320 • Address: RIO GRANDE AVE & KIESTCREST DR, DALLAS, TX • City Council District: 3
Service Request Number
18-00081320
Address
RIO GRANDE AVE & KIESTCREST DR, DALLAS, TX
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T16:21:36.000
Status
Closed
Created Date
2018-02-24T16:21:36.000
Update Date
2018-02-24T18:10:14.000
Closed Date
2018-02-24T18:10:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2465904.20317084
Y Coordinate
6942410.5683909
Lat Long Location
RIO GRANDE AVE & KIESTCREST DR, DALLAS, TX
Unique Key
1314111477
17-00600030
Service Request Number: 17-00600030 • Address: 7311 BAYBERRY LN, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00600030
Address
7311 BAYBERRY LN, DALLAS, TX 75249
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T16:00:06.000
Status
Closed
Created Date
2017-12-18T16:00:06.000
Update Date
2017-12-19T13:19:31.000
Closed Date
2017-12-19T13:19:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2446199.5253514
Y Coordinate
6920972.42258037
Lat Long Location
7311 BAYBERRY LN, DALLAS, TX 75249
Unique Key
1306525057
17-00294299
Service Request Number: 17-00294299 • Address: 215 S WILLOMET AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
17-00294299
Address
215 S WILLOMET AVE, DALLAS, 75208
City Council District
1
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T09:18:30.000
Status
Closed
Created Date
2017-06-20T09:18:30.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-28T06:44:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478695.59697539
Y Coordinate
6957692.14916974
Lat Long Location
215 S WILLOMET AVE, DALLAS, 75208
Unique Key
1278127237
18-00107657
Service Request Number: 18-00107657 • Address: 4735 FRIO DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00107657
Address
4735 FRIO DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-14T10:12:39.000
Status
Closed
Created Date
2018-03-11T10:12:39.000
Update Date
2018-03-11T12:23:29.000
Closed Date
2018-03-11T12:23:29.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2491968.80004591
Y Coordinate
6938063.78250242
Lat Long Location
4735 FRIO DR, DALLAS, TX 75216
Unique Key
1316082819
17-00407216
Service Request Number: 17-00407216 • Address: GOLDEN CREEK RD & ARAPAHO RD, DALLAS, TX • City Council District: 12
Service Request Number
17-00407216
Address
GOLDEN CREEK RD & ARAPAHO RD, DALLAS, TX
City Council District
12
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-01T10:46:20.000
Status
Closed
Created Date
2017-08-15T10:46:20.000
Update Date
2017-10-25T15:30:55.000
Closed Date
2017-10-25T15:30:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490422.10693963
Y Coordinate
7037228.44430947
Lat Long Location
GOLDEN CREEK RD & ARAPAHO RD, DALLAS, TX
Unique Key
1290061871
17-00525257
Service Request Number: 17-00525257 • Address: 3107 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00525257
Address
3107 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-07T12:01:04.000
Status
Closed
Created Date
2017-10-24T12:01:04.000
Update Date
2017-10-25T17:54:07.000
Closed Date
2017-10-25T17:54:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2490439.81261017
Y Coordinate
6945293.00371816
Lat Long Location
3107 S LANCASTER RD, DALLAS, TX 75216
Unique Key
1300393008
17-00216962
Service Request Number: 17-00216962 • Address: 905 BAYONNE ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00216962
Address
905 BAYONNE ST, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-06-07T09:08:32.000
Status
Lien Hold
Created Date
2017-05-09T09:08:32.000
Update Date
2017-10-26T16:58:00.000
Closed Date
2017-10-26T16:58:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479560.80189481
Y Coordinate
6969219.76677763
Lat Long Location
905 BAYONNE ST, DALLAS, TX 75212
Unique Key
1270425723
17-00600251
Service Request Number: 17-00600251 • Address: 8835 BOUNDBROOK AVE, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00600251
Address
8835 BOUNDBROOK AVE, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T20:21:57.000
Status
Closed
Created Date
2017-12-18T20:21:57.000
Update Date
2017-12-19T14:08:05.000
Closed Date
2017-12-19T14:08:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503408.50227716
Y Coordinate
7013598.20253389
Lat Long Location
8835 BOUNDBROOK AVE, DALLAS, TX 75243
Unique Key
1306544287
17-00528098
Service Request Number: 17-00528098 • Address: 2213 N HENDERSON AVE, DALLAS, 75206 • City Council District: 2
Service Request Number
17-00528098
Address
2213 N HENDERSON AVE, DALLAS, 75206
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T18:45:40.000
Status
Closed
Created Date
2017-10-25T18:45:40.000
Update Date
2017-10-26T08:23:35.000
Closed Date
2017-10-26T08:23:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497740.79935766
Y Coordinate
6983285.23511447
Lat Long Location
2213 N HENDERSON AVE, DALLAS, 75206
Unique Key
1300624348
18-00132861
Service Request Number: 18-00132861 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132861
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T11:55:15.000
Status
Closed
Created Date
2018-03-24T11:55:15.000
Update Date
2018-03-24T11:55:52.000
Closed Date
2018-03-24T11:55:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317907025
18-00078155
Service Request Number: 18-00078155 • Address: 12604 WHITLEY LN, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00078155
Address
12604 WHITLEY LN, DALLAS, 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-22T15:08:59.000
Status
Closed
Created Date
2018-02-22T15:08:59.000
Update Date
2018-02-24T15:59:53.000
Closed Date
2018-02-24T15:59:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490088.0715062
Y Coordinate
7022067.37427949
Lat Long Location
12604 WHITLEY LN, DALLAS, 75230
Unique Key
1313851920
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