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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00125758
Service Request Number: 18-00125758 • Address: 2802 MATERHORN DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00125758
Address
2802 MATERHORN DR, DALLAS, TX 75228
City Council District
9
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-04T02:08:30.000
Status
Closed
Created Date
2018-03-21T02:08:30.000
Update Date
2018-04-08T06:37:34.000
Closed Date
2018-04-08T06:37:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2531639.13002884
Y Coordinate
6989286.57823782
Lat Long Location
2802 MATERHORN DR, DALLAS, TX 75228
Unique Key
1317400751
17-00528121
Service Request Number: 17-00528121 • Address: 7143 NUTMEG LN, DALLAS, 75249 • City Council District: 3
Service Request Number
17-00528121
Address
7143 NUTMEG LN, DALLAS, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T19:21:49.000
Status
Closed
Created Date
2017-10-25T19:21:49.000
Update Date
2017-10-26T07:50:54.000
Closed Date
2017-10-26T07:50:54.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2446743.97272996
Y Coordinate
6913835.16353708
Lat Long Location
7143 NUTMEG LN, DALLAS, 75249
Unique Key
1300626926
17-00299850
Service Request Number: 17-00299850 • Address: 2017 S ERVAY ST, DALLAS, 75215 • City Council District: 2
Service Request Number
17-00299850
Address
2017 S ERVAY ST, DALLAS, 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-06-23T09:46:24.000
Status
Closed
Created Date
2017-06-22T09:46:24.000
Update Date
2017-10-26T07:55:34.000
Closed Date
2017-10-26T07:55:34.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495469.06640655
Y Coordinate
6966906.47689174
Lat Long Location
2017 S ERVAY ST, DALLAS, 75215
Unique Key
1279093087
18-00076299
Service Request Number: 18-00076299 • Address: 3100 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00076299
Address
3100 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-22T16:22:20.000
Status
Closed
Created Date
2018-02-21T16:22:20.000
Update Date
2018-02-24T09:10:45.000
Closed Date
2018-02-24T09:10:45.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495691.81374714
Y Coordinate
6952166.34731878
Lat Long Location
3100 E KIEST BLVD, DALLAS, TX 75216
Unique Key
1313705850
17-00525303
Service Request Number: 17-00525303 • Address: 1106 CEDAR HILL AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
17-00525303
Address
1106 CEDAR HILL AVE, DALLAS, 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-07T12:19:38.000
Status
Closed
Created Date
2017-10-24T12:19:38.000
Update Date
2017-10-26T16:01:37.000
Closed Date
2017-10-26T16:01:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481434.44589702
Y Coordinate
6962236.9439246
Lat Long Location
1106 CEDAR HILL AVE, DALLAS, 75208
Unique Key
1300396311
17-00597981
Service Request Number: 17-00597981 • Address: 4100 HANCOCK ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00597981
Address
4100 HANCOCK ST, DALLAS, TX 75210
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-26T12:08:09.000
Status
Closed
Created Date
2017-12-16T12:08:09.000
Update Date
2017-12-19T08:52:55.000
Closed Date
2017-12-19T08:52:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509790.85275894
Y Coordinate
6965991.46607536
Lat Long Location
4100 HANCOCK ST, DALLAS, TX 75210
Unique Key
1306363114
18-00107031
Service Request Number: 18-00107031 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107031
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:53:24.000
Status
Closed
Created Date
2018-03-10T10:53:24.000
Update Date
2018-03-10T10:54:00.000
Closed Date
2018-03-10T10:54:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316026824
17-00524967
Service Request Number: 17-00524967 • Address: 6119 ANITA ST, DALLAS, 75214 • City Council District: 14
Service Request Number
17-00524967
Address
6119 ANITA ST, DALLAS, 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:29:47.000
Status
Closed
Created Date
2017-10-24T10:29:47.000
Update Date
2017-10-26T08:24:51.000
Closed Date
2017-10-26T08:24:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2502635.71885512
Y Coordinate
6991123.18296255
Lat Long Location
6119 ANITA ST, DALLAS, 75214
Unique Key
1300371901
17-00599593
Service Request Number: 17-00599593 • Address: GREENVILLE AVE & MARKVILLE DR, DALLAS, TX • City Council District: 10
Service Request Number
17-00599593
Address
GREENVILLE AVE & MARKVILLE DR, DALLAS, TX
City Council District
10
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-22T12:09:23.000
Status
Closed
Created Date
2017-12-18T12:09:23.000
Update Date
2017-12-19T07:48:37.000
Closed Date
2017-12-19T07:48:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2507001.0519364
Y Coordinate
7019841.85898754
Lat Long Location
GREENVILLE AVE & MARKVILLE DR, DALLAS, TX
Unique Key
1306493033
17-00525070
Service Request Number: 17-00525070 • Address: 6203 PENROSE AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00525070
Address
6203 PENROSE AVE, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T11:02:28.000
Status
Closed
Created Date
2017-10-24T11:02:28.000
Update Date
2017-10-26T10:58:38.000
Closed Date
2017-10-26T10:58:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2502905.076444
Y Coordinate
6990258.7657154
Lat Long Location
6203 PENROSE AVE, DALLAS, TX 75214
Unique Key
1300379666
17-00599434
Service Request Number: 17-00599434 • Address: 7911 WOODSHIRE DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00599434
Address
7911 WOODSHIRE DR, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-26T11:10:11.000
Status
Closed
Created Date
2017-12-18T11:10:11.000
Update Date
2017-12-19T11:08:39.000
Closed Date
2017-12-19T11:08:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479514.51905767
Y Coordinate
6924070.17519195
Lat Long Location
7911 WOODSHIRE DR, DALLAS, TX 75232
Unique Key
1306481945
17-00609945
Service Request Number: 17-00609945 • Address: 4453 MOLER ST, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00609945
Address
4453 MOLER ST, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-19T12:55:19.000
Status
Closed
Created Date
2017-12-27T12:55:19.000
Update Date
2018-02-24T13:40:13.000
Closed Date
2018-02-24T13:40:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2462529.29167257
Y Coordinate
6952467.2367725
Lat Long Location
4453 MOLER ST, DALLAS, TX 75211
Unique Key
1307318165
17-00527077
Service Request Number: 17-00527077 • Address: 2930 HAWTHORNE AVE, DALLAS, 75219 • City Council District: 2
Service Request Number
17-00527077
Address
2930 HAWTHORNE AVE, DALLAS, 75219
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T11:23:09.000
Status
Closed
Created Date
2017-10-25T11:23:09.000
Update Date
2017-10-26T11:52:59.000
Closed Date
2017-10-26T11:52:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484690.83410815
Y Coordinate
6983818.83561284
Lat Long Location
2930 HAWTHORNE AVE, DALLAS, 75219
Unique Key
1300548493
17-00514764
Service Request Number: 17-00514764 • Address: 4330 FERNWOOD AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00514764
Address
4330 FERNWOOD AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-14T14:48:34.000
Status
Closed
Created Date
2017-10-17T14:48:34.000
Update Date
2017-10-26T17:14:27.000
Closed Date
2017-10-26T17:14:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492036.47861237
Y Coordinate
6939844.54114894
Lat Long Location
4330 FERNWOOD AVE, DALLAS, TX 75216
Unique Key
1299483797
17-00565162
Service Request Number: 17-00565162 • Address: 2906 TOURAINE DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00565162
Address
2906 TOURAINE DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-13T16:25:07.000
Status
Closed
Created Date
2017-11-20T16:25:07.000
Update Date
2017-12-19T16:37:03.000
Closed Date
2017-12-19T16:37:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469857.16299499
Y Coordinate
6963531.73820337
Lat Long Location
2906 TOURAINE DR, DALLAS, TX 75211
Unique Key
1303744704
17-00595519
Service Request Number: 17-00595519 • Address: 10823 BRAVURA LN, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00595519
Address
10823 BRAVURA LN, DALLAS, 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-16T12:39:00.000
Status
Closed
Created Date
2017-12-14T12:39:00.000
Update Date
2017-12-19T16:20:05.000
Closed Date
2017-12-19T16:20:05.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2540106.83810791
Y Coordinate
6953610.65405174
Lat Long Location
10823 BRAVURA LN, DALLAS, 75217
Unique Key
1306184659
17-00528578
Service Request Number: 17-00528578 • Address: 3387 HAWTHORNE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
17-00528578
Address
3387 HAWTHORNE AVE, DALLAS, 75219
City Council District
14
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-27T09:56:11.000
Status
Closed
Created Date
2017-10-26T09:56:11.000
Update Date
2017-10-26T09:57:54.000
Closed Date
2017-10-26T09:57:54.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2485833.28255621
Y Coordinate
6985020.79517639
Lat Long Location
3387 HAWTHORNE AVE, DALLAS, 75219
Unique Key
1300673607
17-00597188
Service Request Number: 17-00597188 • Address: 2903 DUTTON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00597188
Address
2903 DUTTON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T14:16:52.000
Status
Closed
Created Date
2017-12-15T14:16:52.000
Update Date
2017-12-19T09:14:49.000
Closed Date
2017-12-19T09:14:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470060.00542632
Y Coordinate
6950757.2372534
Lat Long Location
2903 DUTTON DR, DALLAS, TX 75211
Unique Key
1306303265
18-00107254
Service Request Number: 18-00107254 • Address: 17500 CAMPBELL RD, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00107254
Address
17500 CAMPBELL RD, DALLAS, 75252
City Council District
12
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T14:25:13.000
Status
Closed
Created Date
2018-03-10T14:25:13.000
Update Date
2018-03-11T05:00:17.000
Closed Date
2018-03-11T05:00:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487520.87846212
Y Coordinate
7047860.91665468
Lat Long Location
17500 CAMPBELL RD, DALLAS, 75252
Unique Key
1316042956
18-00106682
Service Request Number: 18-00106682 • Address: 8055 CHURCHILL WAY, DALLAS, TX 75251 • City Council District: 11
Service Request Number
18-00106682
Address
8055 CHURCHILL WAY, DALLAS, TX 75251
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-14T20:09:13.000
Status
Closed
Created Date
2018-03-09T20:09:13.000
Update Date
2018-03-10T11:39:29.000
Closed Date
2018-03-10T11:39:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2499973.90396939
Y Coordinate
7021344.43173622
Lat Long Location
8055 CHURCHILL WAY, DALLAS, TX 75251
Unique Key
1315993690
17-00521374
Service Request Number: 17-00521374 • Address: 2109 BARNES BRIDGE RD, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00521374
Address
2109 BARNES BRIDGE RD, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T13:13:03.000
Status
Closed
Created Date
2017-10-21T13:13:03.000
Update Date
2017-10-26T10:29:08.000
Closed Date
2017-10-26T10:29:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2528922.7635778
Y Coordinate
6997312.33708868
Lat Long Location
2109 BARNES BRIDGE RD, DALLAS, TX 75228
Unique Key
1300041100
17-00590497
Service Request Number: 17-00590497 • Address: 6563 TALBOT PKWY, DALLAS, 75232 • City Council District: 3
Service Request Number
17-00590497
Address
6563 TALBOT PKWY, DALLAS, 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-18T13:21:23.000
Status
Closed
Created Date
2017-12-11T13:21:23.000
Update Date
2017-12-19T12:44:44.000
Closed Date
2017-12-19T12:44:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2474604.20616033
Y Coordinate
6929854.50013117
Lat Long Location
6563 TALBOT PKWY, DALLAS, 75232
Unique Key
1305806399
18-00107039
Service Request Number: 18-00107039 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107039
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:58:28.000
Status
Closed
Created Date
2018-03-10T10:58:28.000
Update Date
2018-03-10T10:59:05.000
Closed Date
2018-03-10T10:59:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316027307
17-00546274
Service Request Number: 17-00546274 • Address: 6032 RICHMOND AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00546274
Address
6032 RICHMOND AVE, DALLAS, TX 75206
City Council District
14
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-29T10:58:18.000
Status
Closed
Created Date
2017-11-07T10:58:18.000
Update Date
2017-12-19T09:11:31.000
Closed Date
2017-12-19T09:11:31.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2502041.29314355
Y Coordinate
6984204.55604816
Lat Long Location
6032 RICHMOND AVE, DALLAS, TX 75206
Unique Key
1302093087
17-00524190
Service Request Number: 17-00524190 • Address: 2365 KEATS DR, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00524190
Address
2365 KEATS DR, DALLAS, 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T18:53:22.000
Status
Closed
Created Date
2017-10-23T18:53:22.000
Update Date
2017-10-26T16:24:41.000
Closed Date
2017-10-26T16:24:41.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2466114.97782904
Y Coordinate
6948936.1312201
Lat Long Location
2365 KEATS DR, DALLAS, 75211
Unique Key
1300300562
17-00600262
Service Request Number: 17-00600262 • Address: 1606 MELBOURNE AVE, DALLAS, 75224 • City Council District: 1
Service Request Number
17-00600262
Address
1606 MELBOURNE AVE, DALLAS, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T20:47:30.000
Status
Closed
Created Date
2017-12-18T20:47:30.000
Update Date
2017-12-19T08:26:44.000
Closed Date
2017-12-19T08:26:44.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2477007.24279606
Y Coordinate
6950057.39394639
Lat Long Location
1606 MELBOURNE AVE, DALLAS, 75224
Unique Key
1306545225
17-00524665
Service Request Number: 17-00524665 • Address: 6381 E LOVERS LN, DALLAS, 75214 • City Council District: 14
Service Request Number
17-00524665
Address
6381 E LOVERS LN, DALLAS, 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-31T09:08:34.000
Status
Closed
Created Date
2017-10-24T09:08:34.000
Update Date
2017-10-25T15:29:23.000
Closed Date
2017-10-25T15:29:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504838.28003946
Y Coordinate
6997013.54803726
Lat Long Location
6381 E LOVERS LN, DALLAS, 75214
Unique Key
1300350314
18-00080811
Service Request Number: 18-00080811 • Address: 3300 ROYAL LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00080811
Address
3300 ROYAL LN, DALLAS, TX 75229
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T07:45:20.000
Status
Closed
Created Date
2018-02-24T07:45:20.000
Update Date
2018-02-24T11:32:08.000
Closed Date
2018-02-24T11:32:08.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469467.1671935
Y Coordinate
7012459.81472373
Lat Long Location
3300 ROYAL LN, DALLAS, TX 75229
Unique Key
1314070726
18-00104896
Service Request Number: 18-00104896 • Address: 3252 CULVER ST, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00104896
Address
3252 CULVER ST, DALLAS, 75223
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T09:50:25.000
Status
Closed
Created Date
2018-03-09T09:50:25.000
Update Date
2018-03-10T13:33:29.000
Closed Date
2018-03-10T13:33:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509500.89802636
Y Coordinate
6975006.60607979
Lat Long Location
3252 CULVER ST, DALLAS, 75223
Unique Key
1315876837
18-00106717
Service Request Number: 18-00106717 • Address: 9817 BLUFFCREEK DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00106717
Address
9817 BLUFFCREEK DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-10T21:37:38.000
Status
Closed
Created Date
2018-03-09T21:37:38.000
Update Date
2018-03-11T07:51:54.000
Closed Date
2018-03-11T07:51:54.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2536042.53974557
Y Coordinate
6961881.72286947
Lat Long Location
9817 BLUFFCREEK DR, DALLAS, TX 75227
Unique Key
1315996910
18-00132601
Service Request Number: 18-00132601 • Address: 10650 STEPPINGTON DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
18-00132601
Address
10650 STEPPINGTON DR, DALLAS, TX 75230
City Council District
11
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T06:29:49.000
Status
Closed
Created Date
2018-03-24T06:29:49.000
Update Date
2018-03-24T16:21:15.000
Closed Date
2018-03-24T16:21:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499038.65090195
Y Coordinate
7012100.84003457
Lat Long Location
10650 STEPPINGTON DR, DALLAS, TX 75230
Unique Key
1317886051
18-00106922
Service Request Number: 18-00106922 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00106922
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T09:26:21.000
Status
Closed
Created Date
2018-03-10T09:26:21.000
Update Date
2018-03-10T10:41:44.000
Closed Date
2018-03-10T10:41:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316018807
17-00528619
Service Request Number: 17-00528619 • Address: 903 SLOCUM ST, DALLAS, TX 75207 • City Council District: 6
Service Request Number
17-00528619
Address
903 SLOCUM ST, DALLAS, TX 75207
City Council District
6
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:10:38.000
Status
Closed
Created Date
2017-10-26T10:10:38.000
Update Date
2017-10-26T11:08:59.000
Closed Date
2017-10-26T11:08:59.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2486714.87239638
Y Coordinate
6972964.78709339
Lat Long Location
903 SLOCUM ST, DALLAS, TX 75207
Unique Key
1300676473
17-00559605
Service Request Number: 17-00559605 • Address: 11611 FERGUSON RD, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00559605
Address
11611 FERGUSON RD, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-11T10:33:35.000
Status
Closed
Created Date
2017-11-16T10:33:35.000
Update Date
2017-12-19T08:52:05.000
Closed Date
2017-12-19T08:52:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2535968.08165519
Y Coordinate
6998412.78422988
Lat Long Location
11611 FERGUSON RD, DALLAS, TX 75228
Unique Key
1303253310
17-00528654
Service Request Number: 17-00528654 • Address: 1919 EL CAPITAN DR, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00528654
Address
1919 EL CAPITAN DR, DALLAS, 75228
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T10:26:29.000
Status
Closed
Created Date
2017-10-26T10:26:29.000
Update Date
2017-10-26T10:34:56.000
Closed Date
2017-10-26T10:34:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2528381.92982062
Y Coordinate
6998644.27294385
Lat Long Location
1919 EL CAPITAN DR, DALLAS, 75228
Unique Key
1300679388
17-00596356
Service Request Number: 17-00596356 • Address: 7131 LA VISTA DR, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00596356
Address
7131 LA VISTA DR, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T08:26:46.000
Status
Closed
Created Date
2017-12-15T08:26:46.000
Update Date
2017-12-19T10:22:45.000
Closed Date
2017-12-19T10:22:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2510546.28595214
Y Coordinate
6982291.26739295
Lat Long Location
7131 LA VISTA DR, DALLAS, TX 75214
Unique Key
1306246627
17-00528942
Service Request Number: 17-00528942 • Address: 4615 RIDGESIDE DR, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00528942
Address
4615 RIDGESIDE DR, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T11:49:21.000
Status
Closed
Created Date
2017-10-26T11:49:21.000
Update Date
2017-10-26T16:00:19.000
Closed Date
2017-10-26T16:00:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481172.69286543
Y Coordinate
7020004.45452117
Lat Long Location
4615 RIDGESIDE DR, DALLAS, TX 75244
Unique Key
1300700492
17-00457587
Service Request Number: 17-00457587 • Address: 4612 RIDGELAWN DR, DALLAS, TX • City Council District: 9
Service Request Number
17-00457587
Address
4612 RIDGELAWN DR, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-13T23:58:10.000
Status
Closed
Created Date
2017-09-11T23:58:10.000
Update Date
2017-10-26T14:56:46.000
Closed Date
2017-10-26T14:56:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2504308.06883557
Y Coordinate
6994562.31227549
Lat Long Location
4612 RIDGELAWN DR, DALLAS, TX
Unique Key
1294451735
17-00520785
Service Request Number: 17-00520785 • Address: 610 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00520785
Address
610 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T16:35:47.000
Status
Closed
Created Date
2017-10-20T16:35:47.000
Update Date
2017-10-26T10:49:38.000
Closed Date
2017-10-26T10:49:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481200.16942119
Y Coordinate
6957342.55339125
Lat Long Location
610 W JEFFERSON BLVD, DALLAS, TX 75208
Unique Key
1299973148
17-00502235
Service Request Number: 17-00502235 • Address: 9947 DRESDEN DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00502235
Address
9947 DRESDEN DR, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-13T12:56:21.000
Status
Closed
Created Date
2017-10-09T12:56:21.000
Update Date
2017-12-19T17:33:44.000
Closed Date
2017-12-19T17:33:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475122.68115513
Y Coordinate
7006619.14585149
Lat Long Location
9947 DRESDEN DR, DALLAS, TX 75220
Unique Key
1298399435
18-00081138
Service Request Number: 18-00081138 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081138
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T13:26:15.000
Status
Closed
Created Date
2018-02-24T13:26:15.000
Update Date
2018-02-24T13:26:48.000
Closed Date
2018-02-24T13:26:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314096832
17-00526954
Service Request Number: 17-00526954 • Address: 4031 ALLENCREST LN, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00526954
Address
4031 ALLENCREST LN, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:41:17.000
Status
Closed
Created Date
2017-10-25T10:41:17.000
Update Date
2017-10-26T11:15:30.000
Closed Date
2017-10-26T11:15:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476426.98258222
Y Coordinate
7018426.96562637
Lat Long Location
4031 ALLENCREST LN, DALLAS, TX 75244
Unique Key
1300539937
18-00080766
Service Request Number: 18-00080766 • Address: 11225 LUNA RD, DALLAS, TX 75229 • City Council District: 6
Service Request Number
18-00080766
Address
11225 LUNA RD, DALLAS, TX 75229
City Council District
6
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T22:48:05.000
Status
Closed
Created Date
2018-02-23T22:48:05.000
Update Date
2018-02-24T05:20:40.000
Closed Date
2018-02-24T05:20:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2453823.17860571
Y Coordinate
7010242.32374275
Lat Long Location
11225 LUNA RD, DALLAS, TX 75229
Unique Key
1314055008
17-00525773
Service Request Number: 17-00525773 • Address: 4023 ALLENCREST LN, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00525773
Address
4023 ALLENCREST LN, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T15:01:33.000
Status
Closed
Created Date
2017-10-24T15:01:33.000
Update Date
2017-10-25T16:33:45.000
Closed Date
2017-10-25T16:28:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476378.79798361
Y Coordinate
7018423.99400473
Lat Long Location
4023 ALLENCREST LN, DALLAS, TX 75244
Unique Key
1300429036
17-00440817
Service Request Number: 17-00440817 • Address: 7438 BAYBERRY LN, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00440817
Address
7438 BAYBERRY LN, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-06T10:10:43.000
Status
Closed
Created Date
2017-09-01T10:10:43.000
Update Date
2017-10-26T13:33:34.000
Closed Date
2017-10-26T13:33:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2445194.71232554
Y Coordinate
6921134.11480815
Lat Long Location
7438 BAYBERRY LN, DALLAS, TX 75249
Unique Key
1293044426
18-00078177
Service Request Number: 18-00078177 • Address: 322 N FRANCES ST, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00078177
Address
322 N FRANCES ST, DALLAS, 75211
City Council District
1
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T15:17:35.000
Status
Closed
Created Date
2018-02-22T15:17:35.000
Update Date
2018-02-24T09:36:33.000
Closed Date
2018-02-24T09:36:33.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467503.56006164
Y Coordinate
6958636.74129534
Lat Long Location
322 N FRANCES ST, DALLAS, 75211
Unique Key
1313853646
18-00107203
Service Request Number: 18-00107203 • Address: 2015 ARIEL DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00107203
Address
2015 ARIEL DR, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T13:23:46.000
Status
Closed
Created Date
2018-03-10T13:23:46.000
Update Date
2018-03-11T09:40:53.000
Closed Date
2018-03-11T09:40:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474882.08622804
Y Coordinate
6936423.6192259
Lat Long Location
2015 ARIEL DR, DALLAS, TX 75232
Unique Key
1316039202
18-00160306
Service Request Number: 18-00160306 • Address: 2000 MCBROOM ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00160306
Address
2000 MCBROOM ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-11T15:05:19.000
Status
Closed
Created Date
2018-04-08T15:05:19.000
Update Date
2018-04-08T15:42:37.000
Closed Date
2018-04-08T15:42:37.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2474494.29726745
Y Coordinate
6971605.43541461
Lat Long Location
2000 MCBROOM ST, DALLAS, TX 75212
Unique Key
1319941563
18-00132588
Service Request Number: 18-00132588 • Address: 1126 E 10TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00132588
Address
1126 E 10TH ST, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T04:28:27.000
Status
Closed
Created Date
2018-03-24T04:28:27.000
Update Date
2018-03-24T11:03:14.000
Closed Date
2018-03-24T11:03:14.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2488657.43341597
Y Coordinate
6959484.76362052
Lat Long Location
1126 E 10TH ST, DALLAS, TX 75203
Unique Key
1317884021
18-00071717
Service Request Number: 18-00071717 • Address: 3955 MATHER CT, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00071717
Address
3955 MATHER CT, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-09T14:12:28.000
Status
Closed
Created Date
2018-02-19T14:12:28.000
Update Date
2018-02-24T07:54:05.000
Closed Date
2018-02-24T07:54:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2465125.9151883
Y Coordinate
6957273.3792119
Lat Long Location
3955 MATHER CT, DALLAS, TX 75211
Unique Key
1313360275
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