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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00595549
Service Request Number: 17-00595549 • Address: 1005 S LAMAR ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00595549
Address
1005 S LAMAR ST, DALLAS, TX 75215
City Council District
2
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-18T12:54:56.000
Status
Closed
Created Date
2017-12-14T12:54:56.000
Update Date
2017-12-19T07:47:35.000
Closed Date
2017-12-19T07:47:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491137.62146647
Y Coordinate
6967472.16245724
Lat Long Location
1005 S LAMAR ST, DALLAS, TX 75215
Unique Key
1306186645
17-00601046
Service Request Number: 17-00601046 • Address: N CENTRAL SERV W & ROSS AVE, DALLAS, • City Council District: 14
Service Request Number
17-00601046
Address
N CENTRAL SERV W & ROSS AVE, DALLAS,
City Council District
14
Department
Street Services
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-22T11:33:06.000
Status
Closed
Created Date
2017-12-19T11:33:06.000
Update Date
2017-12-19T21:15:08.000
Closed Date
2017-12-19T21:15:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493003.0840258
Y Coordinate
6975376.71022673
Lat Long Location
N CENTRAL SERV W & ROSS AVE, DALLAS,
Unique Key
1306600746
18-00080576
Service Request Number: 18-00080576 • Address: 2817 DUSK LN, DALLAS, TX 75237 • City Council District: 8
Service Request Number
18-00080576
Address
2817 DUSK LN, DALLAS, TX 75237
City Council District
8
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T17:02:57.000
Status
Closed
Created Date
2018-02-23T17:02:57.000
Update Date
2018-02-24T15:45:45.000
Closed Date
2018-02-24T15:45:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2471636.61466007
Y Coordinate
6925321.64905832
Lat Long Location
2817 DUSK LN, DALLAS, TX 75237
Unique Key
1314033420
17-00525672
Service Request Number: 17-00525672 • Address: 1222 PENNSYLVANIA AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00525672
Address
1222 PENNSYLVANIA AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-21T14:31:32.000
Status
Closed
Created Date
2017-10-24T14:31:32.000
Update Date
2017-10-25T16:05:21.000
Closed Date
2017-10-25T16:05:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497495.53915801
Y Coordinate
6962594.43143992
Lat Long Location
1222 PENNSYLVANIA AVE, DALLAS, TX 75215
Unique Key
1300422140
18-00081089
Service Request Number: 18-00081089 • Address: 1900 ARIZONA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00081089
Address
1900 ARIZONA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-05T12:41:18.000
Status
Closed
Created Date
2018-02-24T12:41:18.000
Update Date
2018-02-24T12:42:03.000
Closed Date
2018-02-24T12:42:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485663.05648022
Y Coordinate
6950859.52978556
Lat Long Location
1900 ARIZONA AVE, DALLAS, TX 75216
Unique Key
1314093071
17-00527402
Service Request Number: 17-00527402 • Address: 1026 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
17-00527402
Address
1026 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T13:31:43.000
Status
Closed
Created Date
2017-10-25T13:31:43.000
Update Date
2017-10-25T14:50:50.000
Closed Date
2017-10-25T14:50:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2455656.03465934
Y Coordinate
6960579.70766926
Lat Long Location
1026 N TATUM AVE, DALLAS, TX 75211
Unique Key
1300570313
18-00130401
Service Request Number: 18-00130401 • Address: 3111 ROTAN LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00130401
Address
3111 ROTAN LN, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-30T07:54:07.000
Status
Closed
Created Date
2018-03-23T07:54:07.000
Update Date
2018-03-24T12:23:49.000
Closed Date
2018-03-24T12:23:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467353.84826783
Y Coordinate
7011082.33114035
Lat Long Location
3111 ROTAN LN, DALLAS, TX 75229
Unique Key
1317733433
17-00600239
Service Request Number: 17-00600239 • Address: 3227 NEWCASTLE DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00600239
Address
3227 NEWCASTLE DR, DALLAS, TX 75220
City Council District
6
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T19:53:55.000
Status
Closed
Created Date
2017-12-18T19:53:55.000
Update Date
2017-12-19T08:35:12.000
Closed Date
2017-12-19T08:35:12.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2469454.80168476
Y Coordinate
7006966.79447774
Lat Long Location
3227 NEWCASTLE DR, DALLAS, TX 75220
Unique Key
1306543023
17-00526479
Service Request Number: 17-00526479 • Address: 5715 MELETIO LN, DALLAS, 75230 • City Council District: 13
Service Request Number
17-00526479
Address
5715 MELETIO LN, DALLAS, 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T07:56:42.000
Status
Closed
Created Date
2017-10-25T07:56:42.000
Update Date
2017-10-25T14:43:19.000
Closed Date
2017-10-25T14:43:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2486671.75805734
Y Coordinate
7020552.02167953
Lat Long Location
5715 MELETIO LN, DALLAS, 75230
Unique Key
1300505963
17-00527830
Service Request Number: 17-00527830 • Address: 4807 RIDGESIDE DR, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00527830
Address
4807 RIDGESIDE DR, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T16:10:40.000
Status
Closed
Created Date
2017-10-25T16:10:40.000
Update Date
2017-10-26T15:26:05.000
Closed Date
2017-10-26T15:26:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482279.39225966
Y Coordinate
7020004.51564866
Lat Long Location
4807 RIDGESIDE DR, DALLAS, TX 75244
Unique Key
1300601805
17-00600934
Service Request Number: 17-00600934 • Address: W NORTHWEST HWY & COMMUNITY DR, DALLAS, TX • City Council District: 6
Service Request Number
17-00600934
Address
W NORTHWEST HWY & COMMUNITY DR, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-12-27T10:49:45.000
Status
Closed
Created Date
2017-12-19T10:49:45.000
Update Date
2017-12-19T10:50:30.000
Closed Date
2017-12-19T10:50:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467781.83535861
Y Coordinate
6998894.39450125
Lat Long Location
W NORTHWEST HWY & COMMUNITY DR, DALLAS, TX
Unique Key
1306593198
17-00523735
Service Request Number: 17-00523735 • Address: 2981 MARJORIE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00523735
Address
2981 MARJORIE AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:28:21.000
Status
Closed
Created Date
2017-10-23T15:28:21.000
Update Date
2017-10-25T16:04:10.000
Closed Date
2017-10-25T16:04:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2499815.57097464
Y Coordinate
6942338.31199459
Lat Long Location
2981 MARJORIE AVE, DALLAS, TX 75216
Unique Key
1300261954
17-00526654
Service Request Number: 17-00526654 • Address: 9650 ROYAL LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00526654
Address
9650 ROYAL LN, DALLAS, TX 75243
City Council District
10
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-14T09:04:06.000
Status
Closed
Created Date
2017-10-25T09:04:06.000
Update Date
2017-10-26T07:36:06.000
Closed Date
2017-10-26T07:36:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509863.08996052
Y Coordinate
7012402.81967401
Lat Long Location
9650 ROYAL LN, DALLAS, TX 75243
Unique Key
1300518954
17-00582032
Service Request Number: 17-00582032 • Address: 900 W DAVIS ST, DALLAS, 75208 • City Council District: 1
Service Request Number
17-00582032
Address
900 W DAVIS ST, DALLAS, 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-11T07:50:13.000
Status
Closed
Created Date
2017-12-05T07:50:13.000
Update Date
2017-12-19T11:44:27.000
Closed Date
2017-12-19T11:44:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479557.56634848
Y Coordinate
6959632.8763437
Lat Long Location
900 W DAVIS ST, DALLAS, 75208
Unique Key
1305133552
17-00601097
Service Request Number: 17-00601097 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00601097
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-10T11:57:35.000
Status
Closed
Created Date
2017-12-19T11:57:35.000
Update Date
2017-12-19T11:58:25.000
Closed Date
2017-12-19T11:58:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1306603980
17-00590043
Service Request Number: 17-00590043 • Address: 6610 VICTORIA AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00590043
Address
6610 VICTORIA AVE, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-20T10:06:23.000
Status
Closed
Created Date
2017-12-11T10:06:23.000
Update Date
2017-12-19T08:34:01.000
Closed Date
2017-12-19T08:34:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481023.91539602
Y Coordinate
6992045.71782051
Lat Long Location
6610 VICTORIA AVE, DALLAS, TX 75209
Unique Key
1305774176
17-00596458
Service Request Number: 17-00596458 • Address: 12305 BELLAFONTE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00596458
Address
12305 BELLAFONTE DR, DALLAS, TX 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-22T08:58:51.000
Status
Closed
Created Date
2017-12-15T08:58:51.000
Update Date
2017-12-19T13:18:59.000
Closed Date
2017-12-19T13:18:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502427.93657425
Y Coordinate
7020485.56397881
Lat Long Location
12305 BELLAFONTE DR, DALLAS, TX 75243
Unique Key
1306253164
17-00527943
Service Request Number: 17-00527943 • Address: 2704 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00527943
Address
2704 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T16:47:55.000
Status
Closed
Created Date
2017-10-25T16:47:55.000
Update Date
2017-10-25T17:04:08.000
Closed Date
2017-10-25T17:04:08.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2491784.69623273
Y Coordinate
6978997.28808869
Lat Long Location
2704 N HALL ST, DALLAS, TX 75204
Unique Key
1300612114
17-00600218
Service Request Number: 17-00600218 • Address: 3422 FLAIR DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00600218
Address
3422 FLAIR DR, DALLAS, TX 75229
City Council District
13
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T19:16:08.000
Status
Closed
Created Date
2017-12-18T19:16:08.000
Update Date
2017-12-19T08:42:46.000
Closed Date
2017-12-19T08:42:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2470806.83052377
Y Coordinate
7015432.18869352
Lat Long Location
3422 FLAIR DR, DALLAS, TX 75229
Unique Key
1306541440
17-00495864
Service Request Number: 17-00495864 • Address: 13219 DEER RUN TRL, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00495864
Address
13219 DEER RUN TRL, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-01T16:43:18.000
Status
Closed
Created Date
2017-10-04T16:43:18.000
Update Date
2017-10-25T15:52:59.000
Closed Date
2017-10-25T15:52:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518824.84460104
Y Coordinate
7025549.30261069
Lat Long Location
13219 DEER RUN TRL, DALLAS, TX 75243
Unique Key
1297824143
18-00132901
Service Request Number: 18-00132901 • Address: 18909 LLOYD CIR, DALLAS, TX 75252 • City Council District: 12
Service Request Number
18-00132901
Address
18909 LLOYD CIR, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-06-19T12:28:34.000
Status
Closed
Created Date
2018-03-24T12:28:34.000
Update Date
2018-03-24T14:19:26.000
Closed Date
2018-03-24T14:19:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489801.61865668
Y Coordinate
7054629.36702789
Lat Long Location
18909 LLOYD CIR, DALLAS, TX 75252
Unique Key
1317909969
17-00439611
Service Request Number: 17-00439611 • Address: 3330 WEBB CHAPEL EXT, DALLAS, TX 75220 • City Council District: 2
Service Request Number
17-00439611
Address
3330 WEBB CHAPEL EXT, DALLAS, TX 75220
City Council District
2
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-19T16:09:16.000
Status
Closed
Created Date
2017-08-31T16:09:16.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-09-27T15:08:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470463.45027363
Y Coordinate
7000602.17654743
Lat Long Location
3330 WEBB CHAPEL EXT, DALLAS, TX 75220
Unique Key
1292942723
17-00467581
Service Request Number: 17-00467581 • Address: 1900 S WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00467581
Address
1900 S WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-02T09:25:13.000
Status
Closed
Created Date
2017-09-18T09:25:13.000
Update Date
2017-10-25T14:58:00.000
Closed Date
2017-10-25T14:58:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2454870.45326452
Y Coordinate
6951017.88479413
Lat Long Location
1900 S WALTON WALKER BLVD, DALLAS, TX 75211
Unique Key
1295313661
17-00466069
Service Request Number: 17-00466069 • Address: 6911 WINDING CREEK CT, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00466069
Address
6911 WINDING CREEK CT, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-27T11:28:18.000
Status
Closed
Created Date
2017-09-16T11:28:18.000
Update Date
2017-10-26T11:28:25.000
Closed Date
2017-10-26T11:28:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2491333.72144375
Y Coordinate
7048840.7501604
Lat Long Location
6911 WINDING CREEK CT, DALLAS, TX 75252
Unique Key
1295169062
18-00080857
Service Request Number: 18-00080857 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080857
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T08:55:52.000
Status
Closed
Created Date
2018-02-24T08:55:52.000
Update Date
2018-02-24T08:56:25.000
Closed Date
2018-02-24T08:56:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314074969
18-00081338
Service Request Number: 18-00081338 • Address: 5321 MYSTIC TRL, DALLAS, TX 75241 • City Council District: 3
Service Request Number
18-00081338
Address
5321 MYSTIC TRL, DALLAS, TX 75241
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T16:40:08.000
Status
Closed
Created Date
2018-02-24T16:40:08.000
Update Date
2018-02-24T17:59:00.000
Closed Date
2018-02-24T17:59:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2488518.39853051
Y Coordinate
6934579.62772928
Lat Long Location
5321 MYSTIC TRL, DALLAS, TX 75241
Unique Key
1314112799
17-00597612
Service Request Number: 17-00597612 • Address: 1727 EASTCLIFF DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00597612
Address
1727 EASTCLIFF DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T17:16:44.000
Status
Closed
Created Date
2017-12-15T17:16:44.000
Update Date
2017-12-19T16:21:02.000
Closed Date
2017-12-19T16:21:02.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520021.38262203
Y Coordinate
6957750.76430033
Lat Long Location
1727 EASTCLIFF DR, DALLAS, TX 75217
Unique Key
1306332813
18-00160119
Service Request Number: 18-00160119 • Address: 822 NOLTE DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00160119
Address
822 NOLTE DR, DALLAS, TX 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-10T11:03:38.000
Status
Closed
Created Date
2018-04-08T11:03:38.000
Update Date
2018-04-08T12:41:31.000
Closed Date
2018-04-08T12:41:31.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480014.98390305
Y Coordinate
6954117.11413051
Lat Long Location
822 NOLTE DR, DALLAS, TX 75208
Unique Key
1319928315
17-00524519
Service Request Number: 17-00524519 • Address: 7214 CHRISTIE LN, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00524519
Address
7214 CHRISTIE LN, DALLAS, TX 75249
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T08:30:53.000
Status
Closed
Created Date
2017-10-24T08:30:53.000
Update Date
2017-10-25T16:11:36.000
Closed Date
2017-10-25T16:11:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2446751.75198711
Y Coordinate
6920509.07654654
Lat Long Location
7214 CHRISTIE LN, DALLAS, TX 75249
Unique Key
1300339110
18-00133142
Service Request Number: 18-00133142 • Address: 1825 SOMERSET AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00133142
Address
1825 SOMERSET AVE, DALLAS, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T18:16:48.000
Status
Closed
Created Date
2018-03-24T18:16:48.000
Update Date
2018-03-24T20:06:31.000
Closed Date
2018-03-24T20:06:31.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2491687.23658303
Y Coordinate
6953682.68860984
Lat Long Location
1825 SOMERSET AVE, DALLAS, 75203
Unique Key
1317930351
17-00511519
Service Request Number: 17-00511519 • Address: 2232 DATHE ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00511519
Address
2232 DATHE ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-17T14:05:00.000
Status
Closed
Created Date
2017-10-15T14:05:00.000
Update Date
2017-10-26T09:31:10.000
Closed Date
2017-10-26T09:31:09.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2500756.33428004
Y Coordinate
6963553.99260045
Lat Long Location
2232 DATHE ST, DALLAS, TX 75215
Unique Key
1299206674
17-00293947
Service Request Number: 17-00293947 • Address: 9 ROYAL WAY, DALLAS, 75229 • City Council District: 13
Service Request Number
17-00293947
Address
9 ROYAL WAY, DALLAS, 75229
City Council District
13
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T07:57:49.000
Status
Closed
Created Date
2017-06-20T07:57:49.000
Update Date
2017-10-26T08:57:57.000
Closed Date
2017-10-26T08:57:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487268.90856843
Y Coordinate
7012275.3337332
Lat Long Location
9 ROYAL WAY, DALLAS, 75229
Unique Key
1278101477
18-00131282
Service Request Number: 18-00131282 • Address: 401 S GLASGOW DR, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00131282
Address
401 S GLASGOW DR, DALLAS, 75223
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-06T12:14:49.000
Status
Closed
Created Date
2018-03-23T12:14:49.000
Update Date
2018-03-24T11:54:32.000
Closed Date
2018-03-24T11:54:32.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2506424.16314582
Y Coordinate
6979730.42119898
Lat Long Location
401 S GLASGOW DR, DALLAS, 75223
Unique Key
1317791616
17-00528996
Service Request Number: 17-00528996 • Address: 2507 CEDAR CREST BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00528996
Address
2507 CEDAR CREST BLVD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-20T12:03:31.000
Status
Closed
Created Date
2017-10-26T12:03:31.000
Update Date
2017-10-26T12:06:49.000
Closed Date
2017-10-26T12:06:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493736.59621902
Y Coordinate
6954832.47951806
Lat Long Location
2507 CEDAR CREST BLVD, DALLAS, TX 75203
Unique Key
1300704399
17-00600729
Service Request Number: 17-00600729 • Address: DALLAS PKWY & GALLERIA RD, DALLAS, TX • City Council District: 11
Service Request Number
17-00600729
Address
DALLAS PKWY & GALLERIA RD, DALLAS, TX
City Council District
11
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-23T09:56:45.000
Status
Closed
Created Date
2017-12-19T09:56:45.000
Update Date
2017-12-19T10:51:10.000
Closed Date
2017-12-19T10:51:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483625.96974542
Y Coordinate
7025163.54753857
Lat Long Location
DALLAS PKWY & GALLERIA RD, DALLAS, TX
Unique Key
1306580264
18-00107313
Service Request Number: 18-00107313 • Address: MT AUBURN AVE & SANTA FE AVE, DALLAS, TX • City Council District: 2
Service Request Number
18-00107313
Address
MT AUBURN AVE & SANTA FE AVE, DALLAS, TX
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T15:51:22.000
Status
Closed
Created Date
2018-03-10T15:51:22.000
Update Date
2018-03-11T10:28:09.000
Closed Date
2018-03-11T10:28:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505949.29355013
Y Coordinate
6979240.97275319
Lat Long Location
MT AUBURN AVE & SANTA FE AVE, DALLAS, TX
Unique Key
1316047495
17-00527633
Service Request Number: 17-00527633 • Address: 9919 GARLAND RD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00527633
Address
9919 GARLAND RD, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T14:57:56.000
Status
Closed
Created Date
2017-10-25T14:57:56.000
Update Date
2017-10-26T11:44:13.000
Closed Date
2017-10-26T11:44:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2522042.48972873
Y Coordinate
6992427.67439231
Lat Long Location
9919 GARLAND RD, DALLAS, TX 75218
Unique Key
1300586732
17-00553169
Service Request Number: 17-00553169 • Address: 6904 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553169
Address
6904 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:32:43.000
Status
Closed
Created Date
2017-11-12T14:32:43.000
Update Date
2017-11-12T15:01:04.000
Closed Date
2017-11-12T15:01:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520891.04468453
Y Coordinate
6952945.86476943
Lat Long Location
6904 BARRETT DR, DALLAS, TX 75217
Unique Key
1302717483
17-00507638
Service Request Number: 17-00507638 • Address: 10248 PANTHER RIDGE TRL, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00507638
Address
10248 PANTHER RIDGE TRL, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T11:37:06.000
Status
Closed
Created Date
2017-10-12T11:37:06.000
Update Date
2017-10-26T09:14:10.000
Closed Date
2017-10-26T09:14:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2518363.95984836
Y Coordinate
7025689.4216938
Lat Long Location
10248 PANTHER RIDGE TRL, DALLAS, TX 75243
Unique Key
1298858264
17-00521775
Service Request Number: 17-00521775 • Address: 6368 BONNIE VIEW RD, DALLAS, 75241 • City Council District: 8
Service Request Number
17-00521775
Address
6368 BONNIE VIEW RD, DALLAS, 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T06:45:11.000
Status
Closed
Created Date
2017-10-22T06:45:11.000
Update Date
2017-10-26T12:20:39.000
Closed Date
2017-10-26T12:20:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504272.84814379
Y Coordinate
6929997.04473901
Lat Long Location
6368 BONNIE VIEW RD, DALLAS, 75241
Unique Key
1300096540
17-00496535
Service Request Number: 17-00496535 • Address: 5635 CARY AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00496535
Address
5635 CARY AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T09:41:50.000
Status
Closed
Created Date
2017-10-05T09:41:50.000
Update Date
2017-10-25T16:14:44.000
Closed Date
2017-10-25T16:14:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515634.50334595
Y Coordinate
6972875.67139356
Lat Long Location
5635 CARY AVE, DALLAS, TX 75227
Unique Key
1297885267
17-00527659
Service Request Number: 17-00527659 • Address: 7510 THISTLE LN, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00527659
Address
7510 THISTLE LN, DALLAS, TX 75240
City Council District
11
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T15:08:12.000
Status
Closed
Created Date
2017-10-25T15:08:12.000
Update Date
2017-10-25T15:09:22.000
Closed Date
2017-10-25T15:09:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497064.9898938
Y Coordinate
7024306.51580856
Lat Long Location
7510 THISTLE LN, DALLAS, TX 75240
Unique Key
1300588795
17-00489908
Service Request Number: 17-00489908 • Address: 8020 VISTA HILL LN, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00489908
Address
8020 VISTA HILL LN, DALLAS, TX 75249
City Council District
3
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-22T06:31:40.000
Status
Closed
Created Date
2017-10-01T06:31:40.000
Update Date
2017-10-26T13:42:56.000
Closed Date
2017-10-26T13:42:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2441092.45933508
Y Coordinate
6925002.25124084
Lat Long Location
8020 VISTA HILL LN, DALLAS, TX 75249
Unique Key
1297325460
18-00042259
Service Request Number: 18-00042259 • Address: 4208 SHORELINE DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00042259
Address
4208 SHORELINE DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-31T14:28:56.000
Status
Closed
Created Date
2018-01-30T14:28:56.000
Update Date
2018-02-24T13:09:53.000
Closed Date
2018-02-24T13:09:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2466340.35445392
Y Coordinate
6938700.01840577
Lat Long Location
4208 SHORELINE DR, DALLAS, TX 75233
Unique Key
1311045004
17-00601920
Service Request Number: 17-00601920 • Address: VICEROY DR & REGAL ROW, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00601920
Address
VICEROY DR & REGAL ROW, DALLAS, 75235
City Council District
2
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-24T18:47:57.000
Status
Closed
Created Date
2017-12-19T18:47:57.000
Update Date
2017-12-19T22:42:08.000
Closed Date
2017-12-19T22:42:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469443.54592392
Y Coordinate
6991280.70928213
Lat Long Location
VICEROY DR & REGAL ROW, DALLAS, 75235
Unique Key
1306662310
17-00482779
Service Request Number: 17-00482779 • Address: 5018 2ND AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00482779
Address
5018 2ND AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-24T15:04:45.000
Status
Closed
Created Date
2017-09-26T15:04:45.000
Update Date
2017-10-25T16:31:58.000
Closed Date
2017-10-25T16:31:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508546.11959258
Y Coordinate
6963871.2621954
Lat Long Location
5018 2ND AVE, DALLAS, TX 75210
Unique Key
1296548671
17-00527781
Service Request Number: 17-00527781 • Address: S LAMAR ST & YOUNG ST, DALLAS, TX • City Council District: 2
Service Request Number
17-00527781
Address
S LAMAR ST & YOUNG ST, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-01T15:56:46.000
Status
Closed
Created Date
2017-10-25T15:56:46.000
Update Date
2017-10-26T07:04:31.000
Closed Date
2017-10-26T07:04:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489906.47990495
Y Coordinate
6969678.42399324
Lat Long Location
S LAMAR ST & YOUNG ST, DALLAS, TX
Unique Key
1300598116
17-00599992
Service Request Number: 17-00599992 • Address: MARVIN D LOVE SERV E & S POLK ST, DALLAS, TX • City Council District: 4
Service Request Number
17-00599992
Address
MARVIN D LOVE SERV E & S POLK ST, DALLAS, TX
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-19T15:45:12.000
Status
Closed
Created Date
2017-12-18T15:45:12.000
Update Date
2017-12-19T07:51:58.000
Closed Date
2017-12-19T07:51:58.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479076.29732587
Y Coordinate
6940791.37501849
Lat Long Location
MARVIN D LOVE SERV E & S POLK ST, DALLAS, TX
Unique Key
1306521919
18-00080849
Service Request Number: 18-00080849 • Address: 3501 BLUE RIDGE BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00080849
Address
3501 BLUE RIDGE BLVD, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-25T08:49:47.000
Status
Closed
Created Date
2018-02-24T08:49:47.000
Update Date
2018-02-24T08:49:48.000
Closed Date
2018-02-24T08:49:47.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2467221.74148193
Y Coordinate
6941183.27704184
Lat Long Location
3501 BLUE RIDGE BLVD, DALLAS, TX 75233
Unique Key
1314074380
17-00527937
Service Request Number: 17-00527937 • Address: 17000 HILLCREST RD, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00527937
Address
17000 HILLCREST RD, DALLAS, TX 75248
City Council District
12
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T16:44:55.000
Status
Closed
Created Date
2017-10-25T16:44:55.000
Update Date
2017-10-25T18:43:01.000
Closed Date
2017-10-25T18:43:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494134.13644061
Y Coordinate
7044378.20744523
Lat Long Location
17000 HILLCREST RD, DALLAS, TX 75248
Unique Key
1300611600
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