Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
17-00519883
Service Request Number: 17-00519883 • Address: 135 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00519883
Address
135 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T11:01:28.000
Status
Closed
Created Date
2017-10-20T11:01:28.000
Update Date
2017-10-26T12:23:39.000
Closed Date
2017-10-26T12:23:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483893.82935107
Y Coordinate
6957496.18640773
Lat Long Location
135 W JEFFERSON BLVD, DALLAS, TX 75208
Unique Key
1299902225
17-00589362
Service Request Number: 17-00589362 • Address: 791 S BEACON ST, DALLAS, 75223 • City Council District: 2
Service Request Number
17-00589362
Address
791 S BEACON ST, DALLAS, 75223
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-17T13:54:46.000
Status
Closed
Created Date
2017-12-10T13:54:46.000
Update Date
2017-12-19T08:01:41.000
Closed Date
2017-12-13T12:38:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505942.84408975
Y Coordinate
6977244.40759066
Lat Long Location
791 S BEACON ST, DALLAS, 75223
Unique Key
1305717454
17-00503978
Service Request Number: 17-00503978 • Address: 5322 MERCEDES AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00503978
Address
5322 MERCEDES AVE, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T12:20:52.000
Status
Closed
Created Date
2017-10-10T12:20:52.000
Update Date
2017-10-26T12:31:42.000
Closed Date
2017-10-26T12:31:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497007.34775418
Y Coordinate
6988555.24945234
Lat Long Location
5322 MERCEDES AVE, DALLAS, TX 75206
Unique Key
1298545955
17-00529004
Service Request Number: 17-00529004 • Address: 1400 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00529004
Address
1400 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-16T12:07:57.000
Status
Closed
Created Date
2017-10-26T12:07:57.000
Update Date
2017-10-26T12:11:00.000
Closed Date
2017-10-26T12:11:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521925.2108003
Y Coordinate
6955573.55750069
Lat Long Location
1400 N JIM MILLER RD, DALLAS, TX 75217
Unique Key
1300705449
17-00528241
Service Request Number: 17-00528241 • Address: 3331 CARLISLE ST, DALLAS, 75204 • City Council District: 14
Service Request Number
17-00528241
Address
3331 CARLISLE ST, DALLAS, 75204
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T07:40:26.000
Status
Closed
Created Date
2017-10-26T07:40:26.000
Update Date
2017-10-26T07:49:10.000
Closed Date
2017-10-26T07:49:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490436.46463171
Y Coordinate
6980433.31279014
Lat Long Location
3331 CARLISLE ST, DALLAS, 75204
Unique Key
1300647548
17-00524532
Service Request Number: 17-00524532 • Address: 12805 PANDORA DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00524532
Address
12805 PANDORA DR, DALLAS, 75238
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T08:33:32.000
Status
Closed
Created Date
2017-10-24T08:33:32.000
Update Date
2017-10-26T13:18:56.000
Closed Date
2017-10-26T13:18:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2525432.78521264
Y Coordinate
7004138.12495984
Lat Long Location
12805 PANDORA DR, DALLAS, 75238
Unique Key
1300339922
18-00176114
Service Request Number: 18-00176114 • Address: 5603 GASTON AVE, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00176114
Address
5603 GASTON AVE, DALLAS, 75214
City Council District
14
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-24T06:43:11.000
Status
Closed
Created Date
2018-04-17T06:43:11.000
Update Date
2018-04-23T05:31:46.000
Closed Date
2018-04-23T05:31:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502477.34405625
Y Coordinate
6980721.57222683
Lat Long Location
5603 GASTON AVE, DALLAS, 75214
Unique Key
1321161995
17-00514399
Service Request Number: 17-00514399 • Address: 5412 MEADOW NEST DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00514399
Address
5412 MEADOW NEST DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-14T12:09:51.000
Status
Closed
Created Date
2017-10-17T12:09:51.000
Update Date
2017-12-19T16:18:42.000
Closed Date
2017-12-19T16:18:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2460693.73889405
Y Coordinate
6933958.44066568
Lat Long Location
5412 MEADOW NEST DR, DALLAS, TX 75236
Unique Key
1299456608
17-00520273
Service Request Number: 17-00520273 • Address: 2306 HARDING ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00520273
Address
2306 HARDING ST, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T13:26:05.000
Status
Closed
Created Date
2017-10-20T13:26:05.000
Update Date
2017-10-26T10:40:39.000
Closed Date
2017-10-26T10:40:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504272.30657635
Y Coordinate
6959685.91475932
Lat Long Location
2306 HARDING ST, DALLAS, TX 75215
Unique Key
1299930245
17-00526173
Service Request Number: 17-00526173 • Address: 4917 RIDGESIDE DR, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00526173
Address
4917 RIDGESIDE DR, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T17:22:26.000
Status
Closed
Created Date
2017-10-24T17:22:26.000
Update Date
2017-10-25T16:42:16.000
Closed Date
2017-10-25T16:42:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482987.70804073
Y Coordinate
7020009.89003384
Lat Long Location
4917 RIDGESIDE DR, DALLAS, TX 75244
Unique Key
1300462664
17-00525462
Service Request Number: 17-00525462 • Address: 6028 BELMONT AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00525462
Address
6028 BELMONT AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T13:17:12.000
Status
Closed
Created Date
2017-10-24T13:17:12.000
Update Date
2017-10-26T17:07:45.000
Closed Date
2017-10-26T17:07:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502058.91243859
Y Coordinate
6984684.7850301
Lat Long Location
6028 BELMONT AVE, DALLAS, TX 75206
Unique Key
1300407882
18-00212152
Service Request Number: 18-00212152 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00212152
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-25T08:57:25.000
Status
Closed
Created Date
2018-05-06T08:57:25.000
Update Date
2018-05-06T08:57:59.000
Closed Date
2018-05-06T08:57:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1325504531
18-00133008
Service Request Number: 18-00133008 • Address: 492 PLEASANT MEADOWS LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00133008
Address
492 PLEASANT MEADOWS LN, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-04T15:00:22.000
Status
Closed
Created Date
2018-03-24T15:00:22.000
Update Date
2018-03-24T15:01:52.000
Closed Date
2018-03-24T15:01:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540392.48389449
Y Coordinate
6949614.96695455
Lat Long Location
492 PLEASANT MEADOWS LN, DALLAS, TX 75217
Unique Key
1317919060
17-00462720
Service Request Number: 17-00462720 • Address: 1504 SAX LEIGH DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00462720
Address
1504 SAX LEIGH DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-16T11:54:46.000
Status
Closed
Created Date
2017-09-14T11:54:46.000
Update Date
2017-10-26T14:31:40.000
Closed Date
2017-10-26T14:31:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491876.67960612
Y Coordinate
6930174.20801653
Lat Long Location
1504 SAX LEIGH DR, DALLAS, TX 75241
Unique Key
1294882278
17-00523273
Service Request Number: 17-00523273 • Address: 2123 CLEARVIEW CIR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00523273
Address
2123 CLEARVIEW CIR, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T13:10:56.000
Status
Closed
Created Date
2017-10-23T13:10:56.000
Update Date
2017-10-25T14:35:30.000
Closed Date
2017-10-25T14:35:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474641.59273685
Y Coordinate
6948071.50736841
Lat Long Location
2123 CLEARVIEW CIR, DALLAS, TX 75224
Unique Key
1300231606
17-00501012
Service Request Number: 17-00501012 • Address: 2516 SUNSCAPE LN, DALLAS, 75287 • City Council District: 12
Service Request Number
17-00501012
Address
2516 SUNSCAPE LN, DALLAS, 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-06T18:57:08.000
Status
Duplicate (closed)
Created Date
2017-10-08T18:57:08.000
Update Date
2017-10-26T14:29:11.000
Closed Date
2017-10-26T14:29:11.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467655.27253435
Y Coordinate
7049242.04209798
Lat Long Location
2516 SUNSCAPE LN, DALLAS, 75287
Unique Key
1298299370
17-00525380
Service Request Number: 17-00525380 • Address: 6611 SPEIGHT ST, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00525380
Address
6611 SPEIGHT ST, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:51:55.000
Status
Closed
Created Date
2017-10-24T12:51:55.000
Update Date
2017-10-26T13:54:20.000
Closed Date
2017-10-26T13:54:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483358.87394593
Y Coordinate
6929895.87820659
Lat Long Location
6611 SPEIGHT ST, DALLAS, TX 75232
Unique Key
1300402295
18-00075450
Service Request Number: 18-00075450 • Address: 4307 BEECHWOOD LN, DALLAS, 75220 • City Council District: 13
Service Request Number
18-00075450
Address
4307 BEECHWOOD LN, DALLAS, 75220
City Council District
13
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-04-25T11:25:27.000
Status
Closed
Created Date
2018-02-21T11:25:27.000
Update Date
2018-02-24T10:51:57.000
Closed Date
2018-02-24T10:51:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479180.84188615
Y Coordinate
7005506.47308186
Lat Long Location
4307 BEECHWOOD LN, DALLAS, 75220
Unique Key
1313644302
17-00524150
Service Request Number: 17-00524150 • Address: 5015 SEA PINES DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00524150
Address
5015 SEA PINES DR, DALLAS, TX 75287
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T18:04:07.000
Status
Closed
Created Date
2017-10-23T18:04:07.000
Update Date
2017-10-25T15:13:34.000
Closed Date
2017-10-25T15:13:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2482826.60013661
Y Coordinate
7048950.08455739
Lat Long Location
5015 SEA PINES DR, DALLAS, TX 75287
Unique Key
1300295880
17-00527535
Service Request Number: 17-00527535 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527535
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T14:21:48.000
Status
Closed
Created Date
2017-10-25T14:21:48.000
Update Date
2017-10-25T14:22:51.000
Closed Date
2017-10-25T14:22:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300579760
18-00160131
Service Request Number: 18-00160131 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160131
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T11:17:12.000
Status
Closed
Created Date
2018-04-08T11:17:12.000
Update Date
2018-04-08T11:17:45.000
Closed Date
2018-04-08T11:17:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319929055
18-00106859
Service Request Number: 18-00106859 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00106859
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:29:56.000
Status
Closed
Created Date
2018-03-10T08:29:56.000
Update Date
2018-03-10T08:30:32.000
Closed Date
2018-03-10T08:30:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316014168
18-00107201
Service Request Number: 18-00107201 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107201
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:21:56.000
Status
Closed
Created Date
2018-03-10T13:21:56.000
Update Date
2018-03-10T13:22:29.000
Closed Date
2018-03-10T13:22:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316039028
18-00107226
Service Request Number: 18-00107226 • Address: 13330 NOEL RD, DALLAS, TX 75240 • City Council District: 11
Service Request Number
18-00107226
Address
13330 NOEL RD, DALLAS, TX 75240
City Council District
11
Department
Street Services
Service Request Type
Objects Dropped in Inlet-Hazardous - PBW (DISPATCH)
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T13:46:07.000
Status
Closed
Created Date
2018-03-10T13:46:07.000
Update Date
2018-03-10T17:17:46.000
Closed Date
2018-03-10T17:17:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484553.17828673
Y Coordinate
7025270.02732576
Lat Long Location
13330 NOEL RD, DALLAS, TX 75240
Unique Key
1316040750
17-00584899
Service Request Number: 17-00584899 • Address: 1547 WHITAKER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00584899
Address
1547 WHITAKER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-17T12:42:44.000
Status
Closed
Created Date
2017-12-06T12:42:44.000
Update Date
2017-12-19T08:03:10.000
Closed Date
2017-12-19T08:03:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488818.12289645
Y Coordinate
6952237.05139275
Lat Long Location
1547 WHITAKER AVE, DALLAS, TX 75216
Unique Key
1305351394
17-00598244
Service Request Number: 17-00598244 • Address: 5050 PEAR RIDGE DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00598244
Address
5050 PEAR RIDGE DR, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-31T03:42:27.000
Status
Closed
Created Date
2017-12-17T03:42:27.000
Update Date
2017-12-19T10:52:46.000
Closed Date
2017-12-19T10:52:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2481997.49007867
Y Coordinate
7054315.86783617
Lat Long Location
5050 PEAR RIDGE DR, DALLAS, TX 75287
Unique Key
1306388494
17-00528249
Service Request Number: 17-00528249 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528249
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:42:55.000
Status
Closed
Created Date
2017-10-26T07:42:55.000
Update Date
2017-10-26T07:43:30.000
Closed Date
2017-10-26T07:43:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300648046
17-00526155
Service Request Number: 17-00526155 • Address: 4901 LIVE OAK ST, DALLAS, TX 75206 • City Council District: 2
Service Request Number
17-00526155
Address
4901 LIVE OAK ST, DALLAS, TX 75206
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T17:06:41.000
Status
Closed
Created Date
2017-10-24T17:06:41.000
Update Date
2017-10-26T16:33:27.000
Closed Date
2017-10-26T16:21:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499295.18164839
Y Coordinate
6979372.39048711
Lat Long Location
4901 LIVE OAK ST, DALLAS, TX 75206
Unique Key
1300460970
17-00517826
Service Request Number: 17-00517826 • Address: 2350 HAYMARKET RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00517826
Address
2350 HAYMARKET RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T09:42:25.000
Status
Closed
Created Date
2017-10-19T09:42:25.000
Update Date
2017-10-26T14:50:59.000
Closed Date
2017-10-26T14:50:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2539534.98503142
Y Coordinate
6929993.6497108
Lat Long Location
2350 HAYMARKET RD, DALLAS, TX 75253
Unique Key
1299745455
17-00599870
Service Request Number: 17-00599870 • Address: 9560 TIMBERLEAF DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00599870
Address
9560 TIMBERLEAF DR, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T14:50:35.000
Status
Closed
Created Date
2017-12-18T14:50:35.000
Update Date
2017-12-19T15:38:14.000
Closed Date
2017-12-19T15:38:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2511423.669198
Y Coordinate
7016965.44771638
Lat Long Location
9560 TIMBERLEAF DR, DALLAS, TX 75243
Unique Key
1306513342
17-00477142
Service Request Number: 17-00477142 • Address: 2467 HIGHLAND RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00477142
Address
2467 HIGHLAND RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-20T13:15:02.000
Status
Closed
Created Date
2017-09-22T13:15:02.000
Update Date
2017-10-26T14:09:41.000
Closed Date
2017-10-26T14:09:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2518607.46873701
Y Coordinate
6977989.82314109
Lat Long Location
2467 HIGHLAND RD, DALLAS, TX 75228
Unique Key
1296062926
17-00525841
Service Request Number: 17-00525841 • Address: 4215 MONTIE ST, DALLAS, 75210 • City Council District: 7
Service Request Number
17-00525841
Address
4215 MONTIE ST, DALLAS, 75210
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T15:17:20.000
Status
Closed
Created Date
2017-10-24T15:17:20.000
Update Date
2017-10-26T17:09:04.000
Closed Date
2017-10-26T17:09:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2508832.41047074
Y Coordinate
6967037.43781566
Lat Long Location
4215 MONTIE ST, DALLAS, 75210
Unique Key
1300432997
17-00557807
Service Request Number: 17-00557807 • Address: 4589 BONANZA LN, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00557807
Address
4589 BONANZA LN, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-15T10:03:35.000
Status
Closed
Created Date
2017-11-15T10:03:35.000
Update Date
2017-12-19T15:24:16.000
Closed Date
2017-12-19T15:24:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2461292.00484036
Y Coordinate
6949548.41339662
Lat Long Location
4589 BONANZA LN, DALLAS, TX 75211
Unique Key
1303091323
17-00521291
Service Request Number: 17-00521291 • Address: 6936 ALLVIEW LN, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00521291
Address
6936 ALLVIEW LN, DALLAS, TX 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-06T11:37:35.000
Status
Closed
Created Date
2017-10-21T11:37:35.000
Update Date
2017-10-26T14:12:03.000
Closed Date
2017-10-26T14:12:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2517206.80253976
Y Coordinate
6972113.15053705
Lat Long Location
6936 ALLVIEW LN, DALLAS, TX 75227
Unique Key
1300031980
17-00493714
Service Request Number: 17-00493714 • Address: 6908 GLENBROOK LN, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00493714
Address
6908 GLENBROOK LN, DALLAS, TX 75252
City Council District
12
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-13T15:54:16.000
Status
Closed
Created Date
2017-10-03T15:54:16.000
Update Date
2017-10-26T08:15:46.000
Closed Date
2017-10-26T08:15:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494674.68645843
Y Coordinate
7052286.3151504
Lat Long Location
6908 GLENBROOK LN, DALLAS, TX 75252
Unique Key
1297646248
18-00108177
Service Request Number: 18-00108177 • Address: S WESTMORELAND RD & SPRAGUE DR, DALLAS, TX • City Council District: 3
Service Request Number
18-00108177
Address
S WESTMORELAND RD & SPRAGUE DR, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-19T23:08:59.000
Status
Closed
Created Date
2018-03-11T23:08:59.000
Update Date
2018-03-12T00:47:45.000
Closed Date
2018-03-12T00:47:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467253.34465658
Y Coordinate
6940097.77110855
Lat Long Location
S WESTMORELAND RD & SPRAGUE DR, DALLAS, TX
Unique Key
1316126452
17-00600351
Service Request Number: 17-00600351 • Address: 6107 BELGRADE AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00600351
Address
6107 BELGRADE AVE, DALLAS, TX 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T07:46:34.000
Closed Date
2017-12-19T07:46:34.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2517138.82307113
Y Coordinate
6969155.71014473
Lat Long Location
6107 BELGRADE AVE, DALLAS, TX 75227
Unique Key
1306555312
18-00077733
Service Request Number: 18-00077733 • Address: 2422 GIBBS WILLIAMS RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00077733
Address
2422 GIBBS WILLIAMS RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-05T13:01:04.000
Status
Closed
Created Date
2018-02-22T13:01:04.000
Update Date
2018-02-24T14:27:27.000
Closed Date
2018-02-24T14:27:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2473690.56732595
Y Coordinate
6940879.93343095
Lat Long Location
2422 GIBBS WILLIAMS RD, DALLAS, TX 75233
Unique Key
1313823949
17-00522931
Service Request Number: 17-00522931 • Address: 3152 MAIN ST, DALLAS, 75226 • City Council District: 2
Service Request Number
17-00522931
Address
3152 MAIN ST, DALLAS, 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds Apts - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-18T11:15:46.000
Status
Closed
Created Date
2017-10-23T11:15:46.000
Update Date
2017-10-25T15:03:54.000
Closed Date
2017-10-25T15:03:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497571.32881864
Y Coordinate
6972830.29233298
Lat Long Location
3152 MAIN ST, DALLAS, 75226
Unique Key
1300209729
18-00107062
Service Request Number: 18-00107062 • Address: 4601 LEMMON AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
18-00107062
Address
4601 LEMMON AVE, DALLAS, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T11:11:08.000
Status
Closed
Created Date
2018-03-10T11:11:08.000
Update Date
2018-03-10T12:24:44.000
Closed Date
2018-03-10T12:24:44.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486142.74142076
Y Coordinate
6985308.62823426
Lat Long Location
4601 LEMMON AVE, DALLAS, 75219
Unique Key
1316028907
17-00601355
Service Request Number: 17-00601355 • Address: 8005 OLUSTA DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00601355
Address
8005 OLUSTA DR, DALLAS, TX 75217
City Council District
8
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-24T13:48:34.000
Status
Closed
Created Date
2017-12-19T13:48:34.000
Update Date
2017-12-19T20:10:51.000
Closed Date
2017-12-19T20:10:51.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526728.80462286
Y Coordinate
6946061.88090352
Lat Long Location
8005 OLUSTA DR, DALLAS, TX 75217
Unique Key
1306620177
18-00070945
Service Request Number: 18-00070945 • Address: 5823 CARY AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00070945
Address
5823 CARY AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-03T16:44:20.000
Status
Closed
Created Date
2018-02-18T16:44:20.000
Update Date
2018-03-11T08:57:20.000
Closed Date
2018-03-11T08:57:19.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516437.43624238
Y Coordinate
6972138.37533039
Lat Long Location
5823 CARY AVE, DALLAS, TX 75227
Unique Key
1313297746
17-00599596
Service Request Number: 17-00599596 • Address: 10534 LE MANS DR, DALLAS, 75238 • City Council District: 10
Service Request Number
17-00599596
Address
10534 LE MANS DR, DALLAS, 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-01T12:11:16.000
Status
Closed
Created Date
2017-12-18T12:11:16.000
Update Date
2017-12-19T07:52:38.000
Closed Date
2017-12-19T07:52:37.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2519358.35469681
Y Coordinate
7003189.22467623
Lat Long Location
10534 LE MANS DR, DALLAS, 75238
Unique Key
1306493347
18-00132787
Service Request Number: 18-00132787 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132787
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:45:59.000
Status
Closed
Created Date
2018-03-24T10:45:59.000
Update Date
2018-03-24T10:46:31.000
Closed Date
2018-03-24T10:46:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317901410
18-00106622
Service Request Number: 18-00106622 • Address: DALLAS FT WORTH SERV N & N WESTMORELAND RD, DALLAS, TX • City Council District: 6
Service Request Number
18-00106622
Address
DALLAS FT WORTH SERV N & N WESTMORELAND RD, DALLAS, TX
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Safety Obstruction - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-10T18:21:15.000
Status
Closed
Created Date
2018-03-09T18:21:15.000
Update Date
2018-03-11T07:52:05.000
Closed Date
2018-03-11T07:52:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2468333.04199656
Y Coordinate
6966167.46257562
Lat Long Location
DALLAS FT WORTH SERV N & N WESTMORELAND RD, DALLAS, TX
Unique Key
1315988263
17-00527776
Service Request Number: 17-00527776 • Address: 4979 NASHWOOD LN, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00527776
Address
4979 NASHWOOD LN, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T15:55:10.000
Status
Closed
Created Date
2017-10-25T15:55:10.000
Update Date
2017-10-26T14:58:17.000
Closed Date
2017-10-26T14:58:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483499.2893096
Y Coordinate
7018125.23478323
Lat Long Location
4979 NASHWOOD LN, DALLAS, TX 75244
Unique Key
1300597843
17-00527743
Service Request Number: 17-00527743 • Address: 633 ELSBETH AVE, DALLAS, 75208 • City Council District: 1
Service Request Number
17-00527743
Address
633 ELSBETH AVE, DALLAS, 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:44:39.000
Status
Closed
Created Date
2017-10-25T15:44:39.000
Update Date
2017-10-26T13:11:37.000
Closed Date
2017-10-26T13:11:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483316.71600387
Y Coordinate
6959846.80177604
Lat Long Location
633 ELSBETH AVE, DALLAS, 75208
Unique Key
1300595389
17-00528099
Service Request Number: 17-00528099 • Address: 4857 BENGAL ST, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00528099
Address
4857 BENGAL ST, DALLAS, 75235
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T18:45:41.000
Status
Duplicate (closed)
Created Date
2017-10-25T18:45:41.000
Update Date
2017-10-25T18:45:41.000
Closed Date
2017-10-25T18:45:41.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481312.63017851
Y Coordinate
6982226.72640879
Lat Long Location
4857 BENGAL ST, DALLAS, 75235
Unique Key
1300624390
17-00600578
Service Request Number: 17-00600578 • Address: 6512 GENTLE RIVER DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00600578
Address
6512 GENTLE RIVER DR, DALLAS, TX 75241
City Council District
8
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T09:02:59.000
Status
Closed
Created Date
2017-12-19T09:02:59.000
Update Date
2017-12-19T21:09:02.000
Closed Date
2017-12-19T21:09:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502021.37758598
Y Coordinate
6927755.57517143
Lat Long Location
6512 GENTLE RIVER DR, DALLAS, TX 75241
Unique Key
1306569906
17-00523088
Service Request Number: 17-00523088 • Address: 4030 WIND RIVER DR, DALLAS, 75216 • City Council District: 4
Service Request Number
17-00523088
Address
4030 WIND RIVER DR, DALLAS, 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-06T11:58:55.000
Status
Closed
Created Date
2017-10-23T11:58:55.000
Update Date
2017-10-26T09:04:26.000
Closed Date
2017-10-26T09:04:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485416.70000843
Y Coordinate
6940000.8017635
Lat Long Location
4030 WIND RIVER DR, DALLAS, 75216
Unique Key
1300219178
DFW Data AI • Dallas-Fort Worth public-data exploration interface