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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00131565
Service Request Number: 18-00131565 • Address: 11108 DWARFS CIR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00131565
Address
11108 DWARFS CIR, DALLAS, 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T13:40:22.000
Status
Duplicate (closed)
Created Date
2018-03-23T13:40:22.000
Update Date
2018-03-24T14:23:29.000
Closed Date
2018-03-24T14:23:29.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476972.34408088
Y Coordinate
7014533.06407463
Lat Long Location
11108 DWARFS CIR, DALLAS, 75229
Unique Key
1317808293
17-00599306
Service Request Number: 17-00599306 • Address: W DAVIS ST & N PLYMOUTH RD, DALLAS, TX • City Council District: 1
Service Request Number
17-00599306
Address
W DAVIS ST & N PLYMOUTH RD, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-26T10:20:42.000
Status
Closed
Created Date
2017-12-18T10:20:42.000
Update Date
2017-12-19T11:06:56.000
Closed Date
2017-12-19T11:06:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471867.4459743
Y Coordinate
6959539.58640305
Lat Long Location
W DAVIS ST & N PLYMOUTH RD, DALLAS, TX
Unique Key
1306471922
18-00107889
Service Request Number: 18-00107889 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107889
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T14:28:27.000
Status
Closed
Created Date
2018-03-11T14:28:27.000
Update Date
2018-03-11T14:29:05.000
Closed Date
2018-03-11T14:29:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316099537
18-00080773
Service Request Number: 18-00080773 • Address: 598 S BELT LINE RD, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00080773
Address
598 S BELT LINE RD, DALLAS, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-28T23:55:56.000
Status
Closed
Created Date
2018-02-23T23:55:56.000
Update Date
2018-02-24T07:48:52.000
Closed Date
2018-02-24T07:48:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2558374.62362752
Y Coordinate
6940675.47931873
Lat Long Location
598 S BELT LINE RD, DALLAS, 75253
Unique Key
1314057484
18-00100812
Service Request Number: 18-00100812 • Address: 2805 LEMMON AVE, DALLAS, 75204 • City Council District: 14
Service Request Number
18-00100812
Address
2805 LEMMON AVE, DALLAS, 75204
City Council District
14
Department
Public Works Department
Service Request Type
Guardrail Repair - Routine - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-27T11:23:49.000
Status
Closed
Created Date
2018-03-07T11:23:49.000
Update Date
2018-03-10T04:56:27.000
Closed Date
2018-03-10T04:56:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491997.96839691
Y Coordinate
6979680.69810514
Lat Long Location
2805 LEMMON AVE, DALLAS, 75204
Unique Key
1315591102
18-00132652
Service Request Number: 18-00132652 • Address: 3610 PENELOPE ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
18-00132652
Address
3610 PENELOPE ST, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T08:49:40.000
Status
Closed
Created Date
2018-03-24T08:49:40.000
Update Date
2018-03-24T09:27:39.000
Closed Date
2018-03-24T09:27:39.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505349.25276994
Y Coordinate
6967742.29631928
Lat Long Location
3610 PENELOPE ST, DALLAS, TX 75210
Unique Key
1317891511
17-00528887
Service Request Number: 17-00528887 • Address: 5608 MCSHANN RD, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00528887
Address
5608 MCSHANN RD, DALLAS, TX 75230
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T11:31:40.000
Status
Closed
Created Date
2017-10-26T11:31:40.000
Update Date
2017-10-26T15:58:52.000
Closed Date
2017-10-26T15:58:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486718.90603706
Y Coordinate
7022368.974839
Lat Long Location
5608 MCSHANN RD, DALLAS, TX 75230
Unique Key
1300696202
17-00490505
Service Request Number: 17-00490505 • Address: 13339 CLOVERBROOK LN, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00490505
Address
13339 CLOVERBROOK LN, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T08:31:45.000
Status
Closed
Created Date
2017-10-02T08:31:45.000
Update Date
2017-10-26T11:12:53.000
Closed Date
2017-10-26T11:12:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2553666.52671655
Y Coordinate
6936704.49238015
Lat Long Location
13339 CLOVERBROOK LN, DALLAS, TX 75253
Unique Key
1297398207
17-00471690
Service Request Number: 17-00471690 • Address: 200 W OVERTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00471690
Address
200 W OVERTON RD, DALLAS, TX 75224
City Council District
4
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-08T21:58:59.000
Status
Closed
Created Date
2017-09-19T21:58:59.000
Update Date
2017-10-25T14:36:04.000
Closed Date
2017-10-25T14:36:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483699.43048557
Y Coordinate
6942053.94909979
Lat Long Location
200 W OVERTON RD, DALLAS, TX 75224
Unique Key
1295633151
18-00079818
Service Request Number: 18-00079818 • Address: 10708 RUTH ANN DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00079818
Address
10708 RUTH ANN DR, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-28T12:59:55.000
Status
Closed
Created Date
2018-02-23T12:59:55.000
Update Date
2018-02-24T07:53:52.000
Closed Date
2018-02-24T07:53:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2532821.73858099
Y Coordinate
6991927.04267557
Lat Long Location
10708 RUTH ANN DR, DALLAS, TX 75228
Unique Key
1313978087
17-00600724
Service Request Number: 17-00600724 • Address: 9764 FOREST LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00600724
Address
9764 FOREST LN, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-12T09:56:18.000
Status
Closed
Created Date
2017-12-19T09:56:18.000
Update Date
2017-12-19T10:23:11.000
Closed Date
2017-12-19T10:23:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2514753.30725557
Y Coordinate
7018412.01556471
Lat Long Location
9764 FOREST LN, DALLAS, TX 75243
Unique Key
1306579875
17-00544836
Service Request Number: 17-00544836 • Address: 3614 BLUE RIDGE BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00544836
Address
3614 BLUE RIDGE BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-06T14:03:48.000
Status
Closed
Created Date
2017-11-06T14:03:48.000
Update Date
2017-12-19T14:20:14.000
Closed Date
2017-12-19T14:20:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466673.78537255
Y Coordinate
6941141.47978832
Lat Long Location
3614 BLUE RIDGE BLVD, DALLAS, TX 75233
Unique Key
1301979537
17-00524568
Service Request Number: 17-00524568 • Address: 3617 E JEFFALINE LN, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00524568
Address
3617 E JEFFALINE LN, DALLAS, 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T08:40:51.000
Status
Closed
Created Date
2017-10-24T08:40:51.000
Update Date
2017-10-25T14:38:23.000
Closed Date
2017-10-25T14:38:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2470831.86930111
Y Coordinate
6941014.38063473
Lat Long Location
3617 E JEFFALINE LN, DALLAS, 75233
Unique Key
1300342439
17-00526495
Service Request Number: 17-00526495 • Address: 3973 CANDLENUT LN, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00526495
Address
3973 CANDLENUT LN, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T08:03:30.000
Status
Closed
Created Date
2017-10-25T08:03:30.000
Update Date
2017-10-25T16:49:22.000
Closed Date
2017-10-25T16:49:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476426.21055432
Y Coordinate
7021527.88475362
Lat Long Location
3973 CANDLENUT LN, DALLAS, TX 75244
Unique Key
1300506971
17-00527757
Service Request Number: 17-00527757 • Address: 3387 HAWTHORNE AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
17-00527757
Address
3387 HAWTHORNE AVE, DALLAS, 75219
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T15:49:33.000
Status
Closed
Created Date
2017-10-25T15:49:33.000
Update Date
2017-10-26T09:58:30.000
Closed Date
2017-10-26T09:58:30.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2485833.28255621
Y Coordinate
6985020.79517639
Lat Long Location
3387 HAWTHORNE AVE, DALLAS, 75219
Unique Key
1300596539
17-00591223
Service Request Number: 17-00591223 • Address: 3501 LIVE OAK ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00591223
Address
3501 LIVE OAK ST, DALLAS, TX 75204
City Council District
14
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-10T19:07:40.000
Status
Closed
Created Date
2017-12-11T19:07:40.000
Update Date
2017-12-19T12:48:22.000
Closed Date
2017-12-19T12:48:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495844.79480105
Y Coordinate
6975880.28411089
Lat Long Location
3501 LIVE OAK ST, DALLAS, TX 75204
Unique Key
1305862610
17-00599328
Service Request Number: 17-00599328 • Address: 12842 KYLA JEAN CT, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00599328
Address
12842 KYLA JEAN CT, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T10:30:07.000
Status
Closed
Created Date
2017-12-18T10:30:07.000
Update Date
2017-12-19T13:56:53.000
Closed Date
2017-12-19T13:56:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2552803.17384083
Y Coordinate
6941808.52426113
Lat Long Location
12842 KYLA JEAN CT, DALLAS, TX 75253
Unique Key
1306473648
17-00527759
Service Request Number: 17-00527759 • Address: 2510 MILLERMORE ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527759
Address
2510 MILLERMORE ST, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T15:50:25.000
Status
Closed
Created Date
2017-10-25T15:50:25.000
Update Date
2017-10-26T16:38:52.000
Closed Date
2017-10-26T16:38:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2496771.62940784
Y Coordinate
6948866.04064109
Lat Long Location
2510 MILLERMORE ST, DALLAS, TX 75216
Unique Key
1300596735
17-00509064
Service Request Number: 17-00509064 • Address: 4309 BROOKTREE LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00509064
Address
4309 BROOKTREE LN, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-24T09:37:49.000
Status
Closed
Created Date
2017-10-13T09:37:49.000
Update Date
2017-10-26T14:36:43.000
Closed Date
2017-10-26T14:36:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2478747.68826701
Y Coordinate
7046879.19544535
Lat Long Location
4309 BROOKTREE LN, DALLAS, TX 75287
Unique Key
1298987541
17-00526769
Service Request Number: 17-00526769 • Address: 8440 FREEPORT DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00526769
Address
8440 FREEPORT DR, DALLAS, TX 75228
City Council District
7
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-14T09:35:38.000
Status
Closed
Created Date
2017-10-25T09:35:38.000
Update Date
2017-10-26T07:36:00.000
Closed Date
2017-10-26T07:36:00.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2528198.27023458
Y Coordinate
6982167.08184289
Lat Long Location
8440 FREEPORT DR, DALLAS, TX 75228
Unique Key
1300526464
17-00514072
Service Request Number: 17-00514072 • Address: 9140 GREENVILLE AVE, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00514072
Address
9140 GREENVILLE AVE, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-14T10:21:13.000
Status
Closed
Created Date
2017-10-17T10:21:13.000
Update Date
2017-10-25T15:25:47.000
Closed Date
2017-10-25T15:25:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2505411.48321968
Y Coordinate
7015149.71285404
Lat Long Location
9140 GREENVILLE AVE, DALLAS, TX 75243
Unique Key
1299432787
17-00597189
Service Request Number: 17-00597189 • Address: 6751 LAKEFAIR CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
17-00597189
Address
6751 LAKEFAIR CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-27T14:17:18.000
Status
Closed
Created Date
2017-12-15T14:17:18.000
Update Date
2017-12-19T11:28:14.000
Closed Date
2017-12-19T11:28:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507648.7785204
Y Coordinate
6991920.63600119
Lat Long Location
6751 LAKEFAIR CIR, DALLAS, TX 75214
Unique Key
1306303345
17-00528165
Service Request Number: 17-00528165 • Address: 3410 IVANDELL AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00528165
Address
3410 IVANDELL AVE, DALLAS, 75211
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T22:32:07.000
Status
Closed
Created Date
2017-10-25T22:32:07.000
Update Date
2017-10-26T07:39:47.000
Closed Date
2017-10-26T07:39:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467667.47690125
Y Coordinate
6954497.93791131
Lat Long Location
3410 IVANDELL AVE, DALLAS, 75211
Unique Key
1300631998
17-00423827
Service Request Number: 17-00423827 • Address: 7900 ENCLAVE WAY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00423827
Address
7900 ENCLAVE WAY, DALLAS, TX 75218
City Council District
9
Department
Street Services
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-10-26T16:05:57.000
Status
Closed
Created Date
2017-08-23T16:05:57.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-08-25T14:34:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2514530.77793243
Y Coordinate
6981925.26135156
Lat Long Location
7900 ENCLAVE WAY, DALLAS, TX 75218
Unique Key
1291542530
18-00100131
Service Request Number: 18-00100131 • Address: 5726 MAPLESHADE LN, DALLAS, TX 75252 • City Council District: 12
Service Request Number
18-00100131
Address
5726 MAPLESHADE LN, DALLAS, TX 75252
City Council District
12
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-11T08:11:37.000
Status
Closed
Created Date
2018-03-07T08:11:37.000
Update Date
2018-03-11T22:54:48.000
Closed Date
2018-03-11T22:54:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2486176.55973381
Y Coordinate
7053240.28902781
Lat Long Location
5726 MAPLESHADE LN, DALLAS, TX 75252
Unique Key
1315548582
17-00601854
Service Request Number: 17-00601854 • Address: 8749 SOUTHWESTERN BLVD, DALLAS, 75206 • City Council District: 14
Service Request Number
17-00601854
Address
8749 SOUTHWESTERN BLVD, DALLAS, 75206
City Council District
14
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T17:28:36.000
Status
Closed
Created Date
2017-12-19T17:28:36.000
Update Date
2017-12-19T18:47:45.000
Closed Date
2017-12-19T18:47:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503532.22760332
Y Coordinate
6999471.33767371
Lat Long Location
8749 SOUTHWESTERN BLVD, DALLAS, 75206
Unique Key
1306657894
17-00506435
Service Request Number: 17-00506435 • Address: 4427 WINDHAVEN LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00506435
Address
4427 WINDHAVEN LN, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T15:54:43.000
Status
Closed
Created Date
2017-10-11T15:54:43.000
Update Date
2017-10-25T23:10:07.000
Closed Date
2017-10-25T23:10:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479103.83838578
Y Coordinate
7053666.59826884
Lat Long Location
4427 WINDHAVEN LN, DALLAS, TX 75287
Unique Key
1298753082
18-00097717
Service Request Number: 18-00097717 • Address: 5831 PALM LN, DALLAS, 75206 • City Council District: 14
Service Request Number
18-00097717
Address
5831 PALM LN, DALLAS, 75206
City Council District
14
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-13T06:57:11.000
Status
Closed
Created Date
2018-03-06T06:57:11.000
Update Date
2018-03-11T14:17:10.000
Closed Date
2018-03-11T14:17:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500648.82864069
Y Coordinate
6992028.89268536
Lat Long Location
5831 PALM LN, DALLAS, 75206
Unique Key
1315380238
17-00600355
Service Request Number: 17-00600355 • Address: 6111 BELGRADE AVE, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00600355
Address
6111 BELGRADE AVE, DALLAS, 75227
City Council District
7
Department
Fire-Rescue Department
Service Request Type
Smoke Detector Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-01-03T00:00:00.000
Status
Closed
Created Date
2017-12-16T00:00:00.000
Update Date
2017-12-19T07:48:44.000
Closed Date
2017-12-19T07:47:38.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2517162.16948135
Y Coordinate
6969147.01904257
Lat Long Location
6111 BELGRADE AVE, DALLAS, 75227
Unique Key
1306555592
17-00472427
Service Request Number: 17-00472427 • Address: 4919 S DENLEY DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
17-00472427
Address
4919 S DENLEY DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-18T09:52:45.000
Status
Closed
Created Date
2017-09-20T09:52:45.000
Update Date
2017-10-25T15:27:04.000
Closed Date
2017-10-25T15:27:04.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493968.11406923
Y Coordinate
6937579.60012091
Lat Long Location
4919 S DENLEY DR, DALLAS, TX 75216
Unique Key
1295687919
17-00591833
Service Request Number: 17-00591833 • Address: 5921 PROSPECT AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00591833
Address
5921 PROSPECT AVE, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-02-16T10:49:36.000
Status
Closed
Created Date
2017-12-12T10:49:36.000
Update Date
2017-12-19T12:58:34.000
Closed Date
2017-12-19T12:58:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501362.93098844
Y Coordinate
6983788.68337369
Lat Long Location
5921 PROSPECT AVE, DALLAS, TX 75206
Unique Key
1305907604
18-00081095
Service Request Number: 18-00081095 • Address: 1400 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00081095
Address
1400 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-05T12:45:15.000
Status
Closed
Created Date
2018-02-24T12:45:15.000
Update Date
2018-02-24T12:45:57.000
Closed Date
2018-02-24T12:45:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486833.37808783
Y Coordinate
6953139.00788221
Lat Long Location
1400 S MARSALIS AVE, DALLAS, TX 75216
Unique Key
1314093518
17-00600454
Service Request Number: 17-00600454 • Address: 4415 CICERO ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00600454
Address
4415 CICERO ST, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-20T08:28:31.000
Status
Closed
Created Date
2017-12-19T08:28:31.000
Update Date
2017-12-19T13:56:39.000
Closed Date
2017-12-19T13:56:39.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499360.95425858
Y Coordinate
6943779.58889065
Lat Long Location
4415 CICERO ST, DALLAS, TX 75216
Unique Key
1306562599
17-00590902
Service Request Number: 17-00590902 • Address: 7110 SAN MATEO BLVD, DALLAS, TX 75223 • City Council District: 14
Service Request Number
17-00590902
Address
7110 SAN MATEO BLVD, DALLAS, TX 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-12T15:46:21.000
Status
Closed
Created Date
2017-12-11T15:46:21.000
Update Date
2017-12-19T11:49:06.000
Closed Date
2017-12-19T11:49:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2509932.62060272
Y Coordinate
6980956.77677828
Lat Long Location
7110 SAN MATEO BLVD, DALLAS, TX 75223
Unique Key
1305834863
17-00324592
Service Request Number: 17-00324592 • Address: 7550 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00324592
Address
7550 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-26T15:31:50.000
Status
Closed
Created Date
2017-07-05T15:31:50.000
Update Date
2017-12-19T11:11:54.000
Closed Date
2017-12-19T11:11:54.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2465141.44266086
Y Coordinate
6924556.26427792
Lat Long Location
7550 S WESTMORELAND RD, DALLAS, TX 75237
Unique Key
1282286989
17-00528406
Service Request Number: 17-00528406 • Address: 1650 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00528406
Address
1650 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-04T08:53:11.000
Status
Closed
Created Date
2017-10-26T08:53:11.000
Update Date
2017-10-26T12:50:03.000
Closed Date
2017-10-26T12:50:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2532533.65817715
Y Coordinate
6957128.08891435
Lat Long Location
1650 N PRAIRIE CREEK RD, DALLAS, TX 75217
Unique Key
1300660467
17-00496243
Service Request Number: 17-00496243 • Address: 3211 JUBILEE TRL, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00496243
Address
3211 JUBILEE TRL, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T08:15:27.000
Status
Closed
Created Date
2017-10-05T08:15:27.000
Update Date
2017-10-26T10:36:01.000
Closed Date
2017-10-26T10:36:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469341.12881717
Y Coordinate
7014180.32703951
Lat Long Location
3211 JUBILEE TRL, DALLAS, TX 75229
Unique Key
1297863667
17-00587288
Service Request Number: 17-00587288 • Address: 10111 PEBBLE VALLEY LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00587288
Address
10111 PEBBLE VALLEY LN, DALLAS, TX 75217
City Council District
5
Department
Management Services
Service Request Type
Water Payments & Billing Inquiry - SCS
Ert Estimated Response Time
4
Overall Service Request Due Date
2018-01-10T00:41:21.000
Status
Closed
Created Date
2017-12-08T00:41:21.000
Update Date
2017-12-19T17:14:11.000
Closed Date
2017-12-19T17:14:11.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2537482.39180962
Y Coordinate
6948048.39806464
Lat Long Location
10111 PEBBLE VALLEY LN, DALLAS, TX 75217
Unique Key
1305535180
18-00080750
Service Request Number: 18-00080750 • Address: 2921 COMMERCE ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
18-00080750
Address
2921 COMMERCE ST, DALLAS, TX 75226
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T22:15:22.000
Status
Closed
Created Date
2018-02-23T22:15:22.000
Update Date
2018-02-24T13:04:52.000
Closed Date
2018-02-24T13:04:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496556.49889595
Y Coordinate
6972330.11716643
Lat Long Location
2921 COMMERCE ST, DALLAS, TX 75226
Unique Key
1314052988
17-00495439
Service Request Number: 17-00495439 • Address: 501 N PEAK ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
17-00495439
Address
501 N PEAK ST, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-01T14:34:09.000
Status
Closed
Created Date
2017-10-04T14:34:09.000
Update Date
2017-10-25T15:29:34.000
Closed Date
2017-10-25T15:29:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499325.83657972
Y Coordinate
6975755.3105505
Lat Long Location
501 N PEAK ST, DALLAS, TX 75246
Unique Key
1297790843
17-00528191
Service Request Number: 17-00528191 • Address: 9438 PINEHAVEN DR, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00528191
Address
9438 PINEHAVEN DR, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-12-11T01:56:03.000
Status
Closed
Created Date
2017-10-26T01:56:03.000
Update Date
2017-10-26T10:52:02.000
Closed Date
2017-10-26T10:52:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2533930.59816794
Y Coordinate
6968391.28902019
Lat Long Location
9438 PINEHAVEN DR, DALLAS, 75227
Unique Key
1300635065
17-00600333
Service Request Number: 17-00600333 • Address: 1400 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
17-00600333
Address
1400 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Street Services
Service Request Type
High Water Alarms Flooded Roadway Warning System - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-21T07:16:39.000
Status
Closed
Created Date
2017-12-19T07:16:39.000
Update Date
2017-12-19T08:13:07.000
Closed Date
2017-12-19T08:13:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477663.95397167
Y Coordinate
6968029.2253773
Lat Long Location
1400 W COMMERCE ST, DALLAS, TX 75208
Unique Key
1306553707
17-00580268
Service Request Number: 17-00580268 • Address: 9524 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00580268
Address
9524 MILITARY PKWY, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-13T08:11:40.000
Status
Closed
Created Date
2017-12-04T08:11:40.000
Update Date
2017-12-19T10:00:43.000
Closed Date
2017-12-19T10:00:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2534252.74666461
Y Coordinate
6967401.9183424
Lat Long Location
9524 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1305000796
18-00080914
Service Request Number: 18-00080914 • Address: 1233 NEWPORT AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
18-00080914
Address
1233 NEWPORT AVE, DALLAS, TX 75224
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T10:07:57.000
Status
Closed
Created Date
2018-02-24T10:07:57.000
Update Date
2018-02-24T13:08:47.000
Closed Date
2018-02-24T13:08:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477981.80635106
Y Coordinate
6950860.25498273
Lat Long Location
1233 NEWPORT AVE, DALLAS, TX 75224
Unique Key
1314079876
17-00528194
Service Request Number: 17-00528194 • Address: 2538 IROQUOIS DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00528194
Address
2538 IROQUOIS DR, DALLAS, TX 75212
City Council District
6
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-27T03:01:37.000
Status
Closed
Created Date
2017-10-26T03:01:37.000
Update Date
2017-10-26T08:45:31.000
Closed Date
2017-10-26T08:45:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2458235.3548381
Y Coordinate
6968113.73704637
Lat Long Location
2538 IROQUOIS DR, DALLAS, TX 75212
Unique Key
1300635640
17-00527281
Service Request Number: 17-00527281 • Address: 2611 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00527281
Address
2611 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T12:39:08.000
Status
Closed
Created Date
2017-10-25T12:39:08.000
Update Date
2017-10-26T15:14:32.000
Closed Date
2017-10-26T15:14:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472954.96825509
Y Coordinate
6992373.90718981
Lat Long Location
2611 W LOVERS LN, DALLAS, TX 75235
Unique Key
1300562313
17-00581307
Service Request Number: 17-00581307 • Address: 9090 SKILLMAN ST, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00581307
Address
9090 SKILLMAN ST, DALLAS, TX 75243
City Council District
10
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-25T14:42:57.000
Status
Closed
Created Date
2017-12-04T14:42:57.000
Update Date
2017-12-19T15:30:29.000
Closed Date
2017-12-19T13:21:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2514918.02058869
Y Coordinate
7014233.0294744
Lat Long Location
9090 SKILLMAN ST, DALLAS, TX 75243
Unique Key
1305069966
17-00527730
Service Request Number: 17-00527730 • Address: 6494 E NORTHWEST HWY, DALLAS, 75231 • City Council District: 14
Service Request Number
17-00527730
Address
6494 E NORTHWEST HWY, DALLAS, 75231
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-01T15:39:31.000
Status
Closed
Created Date
2017-10-25T15:39:31.000
Update Date
2017-10-26T15:37:08.000
Closed Date
2017-10-26T15:37:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505861.63744154
Y Coordinate
6999126.06749382
Lat Long Location
6494 E NORTHWEST HWY, DALLAS, 75231
Unique Key
1300594363
17-00597669
Service Request Number: 17-00597669 • Address: 2408 KINGSRIDGE DR, DALLAS, 75287 • City Council District: 12
Service Request Number
17-00597669
Address
2408 KINGSRIDGE DR, DALLAS, 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-20T19:26:58.000
Status
Closed
Created Date
2017-12-15T19:26:58.000
Update Date
2017-12-19T14:49:36.000
Closed Date
2017-12-19T14:49:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467763.88416006
Y Coordinate
7048059.78306154
Lat Long Location
2408 KINGSRIDGE DR, DALLAS, 75287
Unique Key
1306337064
18-00132966
Service Request Number: 18-00132966 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132966
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T14:05:58.000
Status
Closed
Created Date
2018-03-24T14:05:58.000
Update Date
2018-03-24T14:06:36.000
Closed Date
2018-03-24T14:06:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317915634
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