311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
17-00527978
Service Request Number: 17-00527978 • Address: LINCOLN PARK DR & CARUTH HAVEN LN, DALLAS, TX • City Council District: 13
Service Request Number
17-00527978
Address
LINCOLN PARK DR & CARUTH HAVEN LN, DALLAS, TX
City Council District
13
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T17:11:46.000
Status
Closed
Created Date
2017-10-25T17:11:46.000
Update Date
2017-10-25T17:42:46.000
Closed Date
2017-10-25T17:42:46.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2499058.9534962
Y Coordinate
7000614.27600717
Lat Long Location
LINCOLN PARK DR & CARUTH HAVEN LN, DALLAS, TX
Unique Key
1300615017
18-00069345
Service Request Number: 18-00069345 • Address: 627 ELM ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
18-00069345
Address
627 ELM ST, DALLAS, TX 75202
City Council District
14
Department
Aviation
Service Request Type
Parking - Pay Lot Booting - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-28T15:08:07.000
Status
Closed
Created Date
2018-02-16T15:08:07.000
Update Date
2018-02-24T11:02:45.000
Closed Date
2018-02-24T11:02:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488802.97056913
Y Coordinate
6970853.669831
Lat Long Location
627 ELM ST, DALLAS, TX 75202
Unique Key
1313156783
18-00102656
Service Request Number: 18-00102656 • Address: EAST GRAND AVE & TENISON PKWY, DALLAS, TX • City Council District: 2
Service Request Number
18-00102656
Address
EAST GRAND AVE & TENISON PKWY, DALLAS, TX
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-13T09:14:09.000
Status
Closed
Created Date
2018-03-08T09:14:09.000
Update Date
2018-03-10T07:37:58.000
Closed Date
2018-03-10T07:37:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2508910.96419377
Y Coordinate
6978179.2910608
Lat Long Location
EAST GRAND AVE & TENISON PKWY, DALLAS, TX
Unique Key
1315717058
17-00529069
Service Request Number: 17-00529069 • Address: 6229 SHADYCLIFF DR, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00529069
Address
6229 SHADYCLIFF DR, DALLAS, TX 75240
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T12:34:54.000
Status
Closed
Created Date
2017-10-26T12:34:54.000
Update Date
2017-10-26T14:33:05.000
Closed Date
2017-10-26T14:33:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490321.48017916
Y Coordinate
7025928.35229948
Lat Long Location
6229 SHADYCLIFF DR, DALLAS, TX 75240
Unique Key
1300711990
17-00527037
Service Request Number: 17-00527037 • Address: 2100 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00527037
Address
2100 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T11:12:52.000
Status
Closed
Created Date
2017-10-25T11:12:52.000
Update Date
2017-10-25T15:44:54.000
Closed Date
2017-10-25T15:44:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484266.72345785
Y Coordinate
6950028.32686968
Lat Long Location
2100 S BECKLEY AVE, DALLAS, TX 75224
Unique Key
1300545926
18-00117583
Service Request Number: 18-00117583 • Address: 2928 RENAISSANCE CIR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00117583
Address
2928 RENAISSANCE CIR, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-09-05T10:41:11.000
Status
Closed
Created Date
2018-03-16T10:41:11.000
Update Date
2018-04-23T00:20:41.000
Closed Date
2018-04-23T00:20:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469901.79259761
Y Coordinate
7049140.93967763
Lat Long Location
2928 RENAISSANCE CIR, DALLAS, TX 75287
Unique Key
1316802774
18-00160075
Service Request Number: 18-00160075 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00160075
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T09:59:41.000
Status
Closed
Created Date
2018-04-08T09:59:41.000
Update Date
2018-04-08T10:00:21.000
Closed Date
2018-04-08T10:00:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1319924548
17-00524398
Service Request Number: 17-00524398 • Address: 3612 SAM RAYBURN TRL, DALLAS, 75287 • City Council District: 12
Service Request Number
17-00524398
Address
3612 SAM RAYBURN TRL, DALLAS, 75287
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T07:50:49.000
Status
Closed
Created Date
2017-10-24T07:50:49.000
Update Date
2017-10-26T15:31:32.000
Closed Date
2017-10-26T15:31:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473806.11883924
Y Coordinate
7051513.79908528
Lat Long Location
3612 SAM RAYBURN TRL, DALLAS, 75287
Unique Key
1300329734
17-00601014
Service Request Number: 17-00601014 • Address: AVONDALE AVE & TURTLE CREEK BLVD, DALLAS, TX • City Council District: 14
Service Request Number
17-00601014
Address
AVONDALE AVE & TURTLE CREEK BLVD, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-23T11:20:24.000
Status
Closed
Created Date
2017-12-19T11:20:24.000
Update Date
2017-12-19T11:59:07.000
Closed Date
2017-12-19T11:59:07.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490890.95490533
Y Coordinate
6984539.16652787
Lat Long Location
AVONDALE AVE & TURTLE CREEK BLVD, DALLAS, TX
Unique Key
1306598564
17-00485749
Service Request Number: 17-00485749 • Address: 6055 BELGRADE AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00485749
Address
6055 BELGRADE AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-04T10:08:51.000
Status
Closed
Created Date
2017-09-28T10:08:51.000
Update Date
2017-10-25T15:53:29.000
Closed Date
2017-10-25T15:53:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516680.57008443
Y Coordinate
6969325.29645615
Lat Long Location
6055 BELGRADE AVE, DALLAS, TX 75227
Unique Key
1296818927
18-00139892
Service Request Number: 18-00139892 • Address: 3515 PACESETTER DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00139892
Address
3515 PACESETTER DR, DALLAS, TX 75241
City Council District
8
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-27T09:57:15.000
Status
Closed
Created Date
2018-03-28T09:57:15.000
Update Date
2018-04-23T06:13:47.000
Closed Date
2018-04-23T06:13:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502386.51538924
Y Coordinate
6929752.23496772
Lat Long Location
3515 PACESETTER DR, DALLAS, TX 75241
Unique Key
1318434301
18-00071840
Service Request Number: 18-00071840 • Address: 8007 ROTHINGTON RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00071840
Address
8007 ROTHINGTON RD, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Spayed/Neutered/Intact - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-23T15:29:57.000
Status
Closed
Created Date
2018-02-19T15:29:57.000
Update Date
2018-02-24T09:39:37.000
Closed Date
2018-02-24T09:39:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2526135.73334066
Y Coordinate
6972728.05207485
Lat Long Location
8007 ROTHINGTON RD, DALLAS, TX 75227
Unique Key
1313368829
17-00485799
Service Request Number: 17-00485799 • Address: 6023 BELGRADE AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00485799
Address
6023 BELGRADE AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-26T10:25:55.000
Status
Closed
Created Date
2017-09-28T10:25:55.000
Update Date
2017-10-25T15:33:10.000
Closed Date
2017-10-25T15:33:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516406.1296977
Y Coordinate
6969428.59350098
Lat Long Location
6023 BELGRADE AVE, DALLAS, TX 75227
Unique Key
1296823056
18-00212207
Service Request Number: 18-00212207 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00212207
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-08T10:34:37.000
Status
Closed
Created Date
2018-05-06T10:34:37.000
Update Date
2018-05-06T10:34:37.000
Closed Date
2018-05-06T10:34:37.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73045528
Y Coordinate
6966447.95055614
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1325510881
17-00350533
Service Request Number: 17-00350533 • Address: 3924 WATERHOUSE DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00350533
Address
3924 WATERHOUSE DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-29T10:43:52.000
Status
Closed
Created Date
2017-07-18T10:43:52.000
Update Date
2017-10-26T16:01:46.000
Closed Date
2017-10-26T16:01:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504943.59406877
Y Coordinate
6928308.59085774
Lat Long Location
3924 WATERHOUSE DR, DALLAS, TX 75241
Unique Key
1285102586
17-00510097
Service Request Number: 17-00510097 • Address: 5923 CLUB OAKS DR, DALLAS, 75248 • City Council District: 11
Service Request Number
17-00510097
Address
5923 CLUB OAKS DR, DALLAS, 75248
City Council District
11
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-26T14:52:26.000
Status
Closed
Created Date
2017-10-13T14:52:26.000
Update Date
2017-10-26T04:42:45.000
Closed Date
2017-10-26T04:42:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483868.11820255
Y Coordinate
7045624.88146538
Lat Long Location
5923 CLUB OAKS DR, DALLAS, 75248
Unique Key
1299056265
18-00130432
Service Request Number: 18-00130432 • Address: 6626 BLUE VALLEY LN, DALLAS, 75214 • City Council District: 9
Service Request Number
18-00130432
Address
6626 BLUE VALLEY LN, DALLAS, 75214
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-06T08:08:17.000
Status
Closed
Created Date
2018-03-23T08:08:17.000
Update Date
2018-03-24T10:39:28.000
Closed Date
2018-03-24T10:39:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2506888.78759955
Y Coordinate
6991475.96262044
Lat Long Location
6626 BLUE VALLEY LN, DALLAS, 75214
Unique Key
1317735837
17-00600645
Service Request Number: 17-00600645 • Address: N FIELD ST & MAIN ST, DALLAS, TX • City Council District: 14
Service Request Number
17-00600645
Address
N FIELD ST & MAIN ST, DALLAS, TX
City Council District
14
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-23T09:27:16.000
Status
Closed
Created Date
2017-12-19T09:27:16.000
Update Date
2017-12-19T10:34:32.000
Closed Date
2017-12-19T10:34:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490638.68364026
Y Coordinate
6971033.85746957
Lat Long Location
N FIELD ST & MAIN ST, DALLAS, TX
Unique Key
1306574486
17-00527782
Service Request Number: 17-00527782 • Department: Consolidated Web Srs • Service Request Type: Litter - General - CTY
Service Request Number
17-00527782
Department
Consolidated Web Srs
Service Request Type
Litter - General - CTY
Ert Estimated Response Time
0
Status
Open
Created Date
2017-10-25T15:57:03.000
Update Date
2017-10-25T16:09:17.000
Closed Date
2017-10-25T16:09:17.000
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1300598207
17-00581343
Service Request Number: 17-00581343 • Address: 5425 GREENVILLE AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00581343
Address
5425 GREENVILLE AVE, DALLAS, TX 75206
City Council District
14
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-25T14:52:59.000
Status
Closed
Created Date
2017-12-04T14:52:59.000
Update Date
2017-12-19T17:04:40.000
Closed Date
2017-12-18T16:05:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499794.7347868
Y Coordinate
6997471.2828476
Lat Long Location
5425 GREENVILLE AVE, DALLAS, TX 75206
Unique Key
1305072446
17-00518357
Service Request Number: 17-00518357 • Address: 10315 CRICKET DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00518357
Address
10315 CRICKET DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-16T13:24:18.000
Status
Closed
Created Date
2017-10-19T13:24:18.000
Update Date
2017-10-25T15:57:28.000
Closed Date
2017-10-25T15:57:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2538382.17129191
Y Coordinate
6946878.57123498
Lat Long Location
10315 CRICKET DR, DALLAS, TX 75217
Unique Key
1299782677
17-00526975
Service Request Number: 17-00526975 • Address: 4635 BONANZA LN, DALLAS, 75211 • City Council District: 3
Service Request Number
17-00526975
Address
4635 BONANZA LN, DALLAS, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T10:49:18.000
Status
Closed
Created Date
2017-10-25T10:49:18.000
Update Date
2017-10-26T07:55:52.000
Closed Date
2017-10-26T07:55:53.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2461153.78673338
Y Coordinate
6949475.00222181
Lat Long Location
4635 BONANZA LN, DALLAS, 75211
Unique Key
1300541441
17-00526978
Service Request Number: 17-00526978 • Address: 4500 DE KALB AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00526978
Address
4500 DE KALB AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T10:50:04.000
Status
Closed
Created Date
2017-10-25T10:50:04.000
Update Date
2017-10-26T07:55:42.000
Closed Date
2017-10-26T07:55:43.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2489535.59527493
Y Coordinate
6938239.77618543
Lat Long Location
4500 DE KALB AVE, DALLAS, TX 75216
Unique Key
1300541759
17-00528193
Service Request Number: 17-00528193 • Address: 6201 HARRY HINES BLVD, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00528193
Address
6201 HARRY HINES BLVD, DALLAS, TX 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T02:36:27.000
Status
Closed
Created Date
2017-10-26T02:36:27.000
Update Date
2017-10-26T07:50:34.000
Closed Date
2017-10-26T07:50:34.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476140.02335717
Y Coordinate
6985221.61364401
Lat Long Location
6201 HARRY HINES BLVD, DALLAS, TX 75235
Unique Key
1300635451
17-00524937
Service Request Number: 17-00524937 • Address: 6622 ASLED CT, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00524937
Address
6622 ASLED CT, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:22:57.000
Status
Closed
Created Date
2017-10-24T10:22:57.000
Update Date
2017-10-25T16:54:49.000
Closed Date
2017-10-25T16:54:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492192.16560256
Y Coordinate
6930607.674601
Lat Long Location
6622 ASLED CT, DALLAS, TX 75241
Unique Key
1300369825
17-00526893
Service Request Number: 17-00526893 • Address: 1800 ATLAS DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
17-00526893
Address
1800 ATLAS DR, DALLAS, TX 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T10:21:32.000
Status
Closed
Created Date
2017-10-25T10:21:32.000
Update Date
2017-10-26T07:55:58.000
Closed Date
2017-10-26T07:55:58.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2492521.09946877
Y Coordinate
6938552.27980028
Lat Long Location
1800 ATLAS DR, DALLAS, TX 75216
Unique Key
1300535751
17-00599422
Service Request Number: 17-00599422 • Address: 5746 MERCEDES AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00599422
Address
5746 MERCEDES AVE, DALLAS, TX 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-01T11:03:22.000
Status
Closed
Created Date
2017-12-18T11:03:22.000
Update Date
2017-12-19T07:52:52.000
Closed Date
2017-12-19T07:52:51.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2500134.75904955
Y Coordinate
6988520.32991484
Lat Long Location
5746 MERCEDES AVE, DALLAS, TX 75206
Unique Key
1306480871
17-00528250
Service Request Number: 17-00528250 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528250
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:44:45.000
Status
Closed
Created Date
2017-10-26T07:44:45.000
Update Date
2017-10-26T07:45:18.000
Closed Date
2017-10-26T07:45:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300648111
18-00106165
Service Request Number: 18-00106165 • Address: 7400 CAMPBELL RD, DALLAS, TX 75248 • City Council District: 12
Service Request Number
18-00106165
Address
7400 CAMPBELL RD, DALLAS, TX 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T15:08:10.000
Status
Closed
Created Date
2018-03-09T15:08:10.000
Update Date
2018-03-11T07:52:16.000
Closed Date
2018-03-11T07:52:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497706.72693905
Y Coordinate
7043142.73230552
Lat Long Location
7400 CAMPBELL RD, DALLAS, TX 75248
Unique Key
1315954865
17-00596072
Service Request Number: 17-00596072 • Address: 2410 HUDSPETH AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00596072
Address
2410 HUDSPETH AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T17:36:31.000
Status
Closed
Created Date
2017-12-14T17:36:31.000
Update Date
2017-12-19T09:03:12.000
Closed Date
2017-12-19T09:03:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494549.67888443
Y Coordinate
6944294.94813415
Lat Long Location
2410 HUDSPETH AVE, DALLAS, TX 75216
Unique Key
1306224543
18-00160060
Service Request Number: 18-00160060 • Address: 4239 EASTER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00160060
Address
4239 EASTER AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-09T09:36:50.000
Status
Closed
Created Date
2018-04-08T09:36:50.000
Update Date
2018-04-08T10:15:35.000
Closed Date
2018-04-08T10:15:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494592.50640291
Y Coordinate
6941524.79713479
Lat Long Location
4239 EASTER AVE, DALLAS, TX 75216
Unique Key
1319923136
18-00211442
Service Request Number: 18-00211442 • Address: 12111 BELLAFONTE DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00211442
Address
12111 BELLAFONTE DR, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-10T09:29:12.000
Status
Closed
Created Date
2018-05-05T09:29:12.000
Update Date
2018-05-06T10:45:17.000
Closed Date
2018-05-06T10:45:17.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2501942.45472512
Y Coordinate
7019665.09829591
Lat Long Location
12111 BELLAFONTE DR, DALLAS, TX 75243
Unique Key
1325434069
17-00487788
Service Request Number: 17-00487788 • Address: 7422 FORNEY RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00487788
Address
7422 FORNEY RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-27T11:09:14.000
Status
Closed
Created Date
2017-09-29T11:09:14.000
Update Date
2017-10-25T14:35:53.000
Closed Date
2017-10-25T14:35:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2523510.04663403
Y Coordinate
6970737.43137676
Lat Long Location
7422 FORNEY RD, DALLAS, TX 75227
Unique Key
1296976948
17-00599827
Service Request Number: 17-00599827 • Address: 1425 EL CAMPO DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00599827
Address
1425 EL CAMPO DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-28T14:23:08.000
Status
Closed
Created Date
2017-12-18T14:23:08.000
Update Date
2017-12-19T16:35:21.000
Closed Date
2017-12-19T16:35:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2520677.95608003
Y Coordinate
6988787.77997248
Lat Long Location
1425 EL CAMPO DR, DALLAS, TX 75218
Unique Key
1306510182
17-00528757
Service Request Number: 17-00528757 • Address: 2800 N CENTRAL EXPY, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00528757
Address
2800 N CENTRAL EXPY, DALLAS, TX 75204
City Council District
14
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:53:02.000
Status
Closed
Created Date
2017-10-26T10:53:02.000
Update Date
2017-10-26T11:30:36.000
Closed Date
2017-10-26T11:30:36.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2492887.22987984
Y Coordinate
6980481.4283938
Lat Long Location
2800 N CENTRAL EXPY, DALLAS, TX 75204
Unique Key
1300686531
18-00107274
Service Request Number: 18-00107274 • Address: 3600 BISBEE DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107274
Address
3600 BISBEE DR, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T15:08:20.000
Status
Closed
Created Date
2018-03-10T15:08:20.000
Update Date
2018-03-11T09:54:52.000
Closed Date
2018-03-11T09:54:53.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518456.35518604
Y Coordinate
6967841.14475258
Lat Long Location
3600 BISBEE DR, DALLAS, TX 75227
Unique Key
1316044711
17-00511560
Service Request Number: 17-00511560 • Address: 3553 E ILLINOIS AVE, DALLAS, 75216 • City Council District: 4
Service Request Number
17-00511560
Address
3553 E ILLINOIS AVE, DALLAS, 75216
City Council District
4
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T15:32:34.000
Status
Closed
Created Date
2017-10-15T15:32:34.000
Update Date
2017-10-26T13:32:37.000
Closed Date
2017-10-26T13:32:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2502579.0228686
Y Coordinate
6947414.13067448
Lat Long Location
3553 E ILLINOIS AVE, DALLAS, 75216
Unique Key
1299210516
17-00553199
Service Request Number: 17-00553199 • Address: 6839 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553199
Address
6839 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:44:59.000
Status
Closed
Created Date
2017-11-12T14:44:59.000
Update Date
2017-11-12T15:11:16.000
Closed Date
2017-11-12T15:11:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520618.2612599
Y Coordinate
6953156.26269692
Lat Long Location
6839 BARRETT DR, DALLAS, TX 75217
Unique Key
1302719105
17-00485661
Service Request Number: 17-00485661 • Address: 6102 WOFFORD DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00485661
Address
6102 WOFFORD DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-04T09:37:13.000
Status
Closed
Created Date
2017-09-28T09:37:13.000
Update Date
2017-10-25T15:56:53.000
Closed Date
2017-10-25T15:56:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516585.55355338
Y Coordinate
6967743.10825188
Lat Long Location
6102 WOFFORD DR, DALLAS, TX 75227
Unique Key
1296811838
17-00596011
Service Request Number: 17-00596011 • Address: 7001 WAX BERRY DR, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00596011
Address
7001 WAX BERRY DR, DALLAS, TX 75249
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-12-26T16:38:52.000
Status
Closed
Created Date
2017-12-14T16:38:52.000
Update Date
2017-12-19T09:10:52.000
Closed Date
2017-12-19T09:10:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2447542.97063407
Y Coordinate
6917562.68570975
Lat Long Location
7001 WAX BERRY DR, DALLAS, TX 75249
Unique Key
1306220917
18-00132807
Service Request Number: 18-00132807 • Address: 1908 CEDAR CREST BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00132807
Address
1908 CEDAR CREST BLVD, DALLAS, TX 75203
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T10:57:38.000
Status
Closed
Created Date
2018-03-24T10:57:38.000
Update Date
2018-03-24T16:13:42.000
Closed Date
2018-03-24T16:13:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492292.10818172
Y Coordinate
6951241.19170523
Lat Long Location
1908 CEDAR CREST BLVD, DALLAS, TX 75203
Unique Key
1317902771
17-00600441
Service Request Number: 17-00600441 • Address: 1600 X ST, DALLAS, TX 75229 • City Council District: 6
Service Request Number
17-00600441
Address
1600 X ST, DALLAS, TX 75229
City Council District
6
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-24T08:22:47.000
Status
Closed
Created Date
2017-12-19T08:22:47.000
Update Date
2017-12-19T08:45:31.000
Closed Date
2017-12-19T08:45:31.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2453868.5159646
Y Coordinate
7010290.94906272
Lat Long Location
1600 X ST, DALLAS, TX 75229
Unique Key
1306561638
17-00527240
Service Request Number: 17-00527240 • Address: 3131 NORWALK AVE, DALLAS, 75220 • City Council District: 2
Service Request Number
17-00527240
Address
3131 NORWALK AVE, DALLAS, 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-19T12:22:03.000
Status
Closed
Created Date
2017-10-25T12:22:03.000
Update Date
2017-10-25T15:06:02.000
Closed Date
2017-10-25T15:06:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469299.08179752
Y Coordinate
6999964.84135375
Lat Long Location
3131 NORWALK AVE, DALLAS, 75220
Unique Key
1300559400
17-00292866
Service Request Number: 17-00292866 • Address: 1728 SHADY GLEN LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00292866
Address
1728 SHADY GLEN LN, DALLAS, TX 75232
City Council District
3
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T15:08:49.000
Status
Duplicate (open)
Created Date
2017-06-19T15:08:49.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-19T15:08:49.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2476078.59198739
Y Coordinate
6932870.3672084
Lat Long Location
1728 SHADY GLEN LN, DALLAS, TX 75232
Unique Key
1278009977
17-00598928
Service Request Number: 17-00598928 • Address: 11709 LOCHWOOD BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00598928
Address
11709 LOCHWOOD BLVD, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-12-21T08:18:59.000
Status
Closed
Created Date
2017-12-18T08:18:59.000
Update Date
2017-12-19T14:37:03.000
Closed Date
2017-12-19T14:37:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2523539.98178125
Y Coordinate
6998302.91179549
Lat Long Location
11709 LOCHWOOD BLVD, DALLAS, TX 75218
Unique Key
1306445356
18-00132975
Service Request Number: 18-00132975 • Address: 6951 DELROSE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00132975
Address
6951 DELROSE DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-29T14:15:51.000
Status
Closed
Created Date
2018-03-24T14:15:51.000
Update Date
2018-03-24T15:38:46.000
Closed Date
2018-03-24T15:38:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509205.14646327
Y Coordinate
6987760.8900411
Lat Long Location
6951 DELROSE DR, DALLAS, TX 75214
Unique Key
1317916354
17-00528463
Service Request Number: 17-00528463 • Address: 6400 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00528463
Address
6400 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-02T09:11:16.000
Status
Closed
Created Date
2017-10-26T09:11:16.000
Update Date
2017-10-26T09:12:39.000
Closed Date
2017-10-26T09:12:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508932.32987351
Y Coordinate
6978168.94677002
Lat Long Location
6400 EAST GRAND AVE, DALLAS, TX 75223
Unique Key
1300664702
17-00524654
Service Request Number: 17-00524654 • Address: 4358 ECHO GLEN DR, DALLAS, 75244 • City Council District: 13
Service Request Number
17-00524654
Address
4358 ECHO GLEN DR, DALLAS, 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:04:17.000
Status
Closed
Created Date
2017-10-24T09:04:17.000
Update Date
2017-10-26T09:33:01.000
Closed Date
2017-10-26T09:33:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478978.99107565
Y Coordinate
7020043.40230559
Lat Long Location
4358 ECHO GLEN DR, DALLAS, 75244
Unique Key
1300349447
18-00081134
Service Request Number: 18-00081134 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081134
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T13:22:53.000
Status
Closed
Created Date
2018-02-24T13:22:53.000
Update Date
2018-02-24T13:23:22.000
Closed Date
2018-02-24T13:23:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314096602
17-00597033
Service Request Number: 17-00597033 • Address: 18800 LINA ST, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00597033
Address
18800 LINA ST, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-08T12:50:13.000
Status
Closed
Created Date
2017-12-15T12:50:13.000
Update Date
2017-12-19T15:27:08.000
Closed Date
2017-12-19T15:27:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2474859.93149345
Y Coordinate
7053327.9499483
Lat Long Location
18800 LINA ST, DALLAS, TX 75287
Unique Key
1306291422