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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00081179
Service Request Number: 18-00081179 • Address: 4079 W NORTHWEST HWY, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00081179
Address
4079 W NORTHWEST HWY, DALLAS, 75220
City Council District
6
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T14:16:16.000
Status
Closed
Created Date
2018-02-24T14:16:16.000
Update Date
2018-02-24T18:01:56.000
Closed Date
2018-02-24T18:01:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477086.08026751
Y Coordinate
7001260.63026145
Lat Long Location
4079 W NORTHWEST HWY, DALLAS, 75220
Unique Key
1314100095
18-00107026
Service Request Number: 18-00107026 • Address: ABRAMS RD & MCCOMMAS BLVD, DALLAS, TX • City Council District: 14
Service Request Number
18-00107026
Address
ABRAMS RD & MCCOMMAS BLVD, DALLAS, TX
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T10:52:18.000
Status
Closed
Created Date
2018-03-10T10:52:18.000
Update Date
2018-03-10T13:41:43.000
Closed Date
2018-03-10T13:41:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505105.9982434
Y Coordinate
6989100.18585205
Lat Long Location
ABRAMS RD & MCCOMMAS BLVD, DALLAS, TX
Unique Key
1316026566
17-00497515
Service Request Number: 17-00497515 • Address: 5006 ALCOTT ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00497515
Address
5006 ALCOTT ST, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-11T15:22:29.000
Status
Closed
Created Date
2017-10-05T15:22:29.000
Update Date
2017-10-26T10:49:00.000
Closed Date
2017-10-26T10:49:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2495160.54019041
Y Coordinate
6984158.25281848
Lat Long Location
5006 ALCOTT ST, DALLAS, TX 75206
Unique Key
1297954021
17-00493621
Service Request Number: 17-00493621 • Address: 2520 CLUB TERRACE DR, DALLAS, TX 75237 • City Council District: 3
Service Request Number
17-00493621
Address
2520 CLUB TERRACE DR, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-14T15:27:03.000
Status
Closed
Created Date
2017-10-03T15:27:03.000
Update Date
2017-10-25T14:17:41.000
Closed Date
2017-10-25T14:17:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473007.38760935
Y Coordinate
6930269.01248843
Lat Long Location
2520 CLUB TERRACE DR, DALLAS, TX 75237
Unique Key
1297639422
18-00080837
Service Request Number: 18-00080837 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080837
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T08:41:55.000
Status
Closed
Created Date
2018-02-24T08:41:55.000
Update Date
2018-02-24T08:42:38.000
Closed Date
2018-02-24T08:42:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314073616
18-00133125
Service Request Number: 18-00133125 • Address: 2421 GARDEN DR, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00133125
Address
2421 GARDEN DR, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T17:53:33.000
Status
Closed
Created Date
2018-03-24T17:53:33.000
Update Date
2018-03-24T19:36:22.000
Closed Date
2018-03-24T19:36:22.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504445.4395252
Y Coordinate
6960550.29893689
Lat Long Location
2421 GARDEN DR, DALLAS, TX 75215
Unique Key
1317929046
17-00337104
Service Request Number: 17-00337104 • Address: 10510 SEAGOVILLE RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00337104
Address
10510 SEAGOVILLE RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-02T16:06:16.000
Status
Closed
Created Date
2017-07-11T16:06:16.000
Update Date
2017-10-26T15:35:03.000
Closed Date
2017-10-26T15:35:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539625.38867982
Y Coordinate
6944436.67882955
Lat Long Location
10510 SEAGOVILLE RD, DALLAS, TX 75217
Unique Key
1283952220
17-00456956
Service Request Number: 17-00456956 • Address: S MALCOLM X BLVD & MARTIN LUTHER KING JR BLVD, DALLAS, TX • City Council District: 7
Service Request Number
17-00456956
Address
S MALCOLM X BLVD & MARTIN LUTHER KING JR BLVD, DALLAS, TX
City Council District
7
Department
Street Services
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-28T15:38:57.000
Status
Closed
Created Date
2017-09-11T15:38:57.000
Update Date
2017-10-26T16:31:14.000
Closed Date
2017-10-26T16:31:14.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
E-Mail
X Coordinate
2500691.94099835
Y Coordinate
6967121.52654745
Lat Long Location
S MALCOLM X BLVD & MARTIN LUTHER KING JR BLVD, DALLAS, TX
Unique Key
1294394695
18-00105329
Service Request Number: 18-00105329 • Address: 14221 COIT RD, DALLAS, TX 75254 • Department: Code Compliance District Group
Service Request Number
18-00105329
Address
14221 COIT RD, DALLAS, TX 75254
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-06T11:30:39.000
Status
Closed
Created Date
2018-03-09T11:30:39.000
Update Date
2018-03-10T16:09:22.000
Closed Date
2018-03-10T16:09:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499469.39920735
Y Coordinate
7029863.22172348
Lat Long Location
14221 COIT RD, DALLAS, TX 75254
Unique Key
1315903716
18-00131510
Service Request Number: 18-00131510 • Address: 7215 DEBBE DR, DALLAS, 75252 • City Council District: 12
Service Request Number
18-00131510
Address
7215 DEBBE DR, DALLAS, 75252
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T13:20:21.000
Status
Closed
Created Date
2018-03-23T13:20:21.000
Update Date
2018-03-24T10:52:58.000
Closed Date
2018-03-24T10:52:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495814.06192306
Y Coordinate
7048832.71916333
Lat Long Location
7215 DEBBE DR, DALLAS, 75252
Unique Key
1317804758
18-00080358
Service Request Number: 18-00080358 • Address: 503 N JESTER AVE, DALLAS, 75211 • City Council District: 1
Service Request Number
18-00080358
Address
503 N JESTER AVE, DALLAS, 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-23T15:43:13.000
Status
Closed
Created Date
2018-02-23T15:43:13.000
Update Date
2018-02-24T12:38:04.000
Closed Date
2018-02-24T12:38:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468738.81833649
Y Coordinate
6959244.52452564
Lat Long Location
503 N JESTER AVE, DALLAS, 75211
Unique Key
1314014250
18-00132870
Service Request Number: 18-00132870 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132870
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T12:00:58.000
Status
Closed
Created Date
2018-03-24T12:00:58.000
Update Date
2018-03-24T12:01:28.000
Closed Date
2018-03-24T12:01:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317907561
18-00080486
Service Request Number: 18-00080486 • Address: 3043 SAN DIEGO DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00080486
Address
3043 SAN DIEGO DR, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T16:18:45.000
Status
Closed
Created Date
2018-02-23T16:18:45.000
Update Date
2018-02-24T10:33:55.000
Closed Date
2018-02-24T10:33:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533092.32922984
Y Coordinate
6998597.03170755
Lat Long Location
3043 SAN DIEGO DR, DALLAS, TX 75228
Unique Key
1314024362
17-00605356
Service Request Number: 17-00605356 • Address: 4860 BELMONT AVE, DALLAS, 75204 • City Council District: 2
Service Request Number
17-00605356
Address
4860 BELMONT AVE, DALLAS, 75204
City Council District
2
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-25T17:22:39.000
Status
Duplicate (closed)
Created Date
2017-12-21T17:22:39.000
Update Date
2018-03-10T15:10:41.000
Closed Date
2018-03-10T15:10:42.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495813.09283988
Y Coordinate
6982582.75957541
Lat Long Location
4860 BELMONT AVE, DALLAS, 75204
Unique Key
1306906086
18-00132385
Service Request Number: 18-00132385 • Address: 9701 SUMMERWOOD CIR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00132385
Address
9701 SUMMERWOOD CIR, DALLAS, TX 75243
City Council District
10
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T18:47:04.000
Status
Closed
Created Date
2018-03-23T18:47:04.000
Update Date
2018-03-24T17:41:55.000
Closed Date
2018-03-24T17:41:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2514764.46298788
Y Coordinate
7016673.635622
Lat Long Location
9701 SUMMERWOOD CIR, DALLAS, TX 75243
Unique Key
1317864620
18-00185828
Service Request Number: 18-00185828 • Address: 2401 N GARRETT AVE, DALLAS, 75206 • City Council District: 2
Service Request Number
18-00185828
Address
2401 N GARRETT AVE, DALLAS, 75206
City Council District
2
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-29T12:03:25.000
Status
Closed
Created Date
2018-04-22T12:03:25.000
Update Date
2018-04-23T07:32:27.000
Closed Date
2018-04-23T07:32:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496788.78779797
Y Coordinate
6983049.08481867
Lat Long Location
2401 N GARRETT AVE, DALLAS, 75206
Unique Key
1322370488
18-00133081
Service Request Number: 18-00133081 • Address: 2950 MCKINNEY AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00133081
Address
2950 MCKINNEY AVE, DALLAS, TX 75204
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T16:54:27.000
Status
Closed
Created Date
2018-03-24T16:54:27.000
Update Date
2018-03-24T21:30:57.000
Closed Date
2018-03-24T21:30:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2490593.70835369
Y Coordinate
6978295.67406738
Lat Long Location
2950 MCKINNEY AVE, DALLAS, TX 75204
Unique Key
1317925833
18-00025596
Service Request Number: 18-00025596 • Address: 3861 DURANGO DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00025596
Address
3861 DURANGO DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-03-26T08:33:33.000
Status
Closed
Created Date
2018-01-19T08:33:33.000
Update Date
2018-02-24T14:59:54.000
Closed Date
2018-02-24T14:59:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2474919.20835988
Y Coordinate
7002418.35399068
Lat Long Location
3861 DURANGO DR, DALLAS, TX 75220
Unique Key
1309764417
18-00106927
Service Request Number: 18-00106927 • Address: 3613 PARRY AVE, DALLAS, 75210 • City Council District: 7
Service Request Number
18-00106927
Address
3613 PARRY AVE, DALLAS, 75210
City Council District
7
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T09:34:20.000
Status
Closed
Created Date
2018-03-10T09:34:20.000
Update Date
2018-03-10T16:32:41.000
Closed Date
2018-03-10T16:32:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501188.58822978
Y Coordinate
6971741.23114204
Lat Long Location
3613 PARRY AVE, DALLAS, 75210
Unique Key
1316019246
17-00478357
Service Request Number: 17-00478357 • Address: 7285 INWOOD RD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00478357
Address
7285 INWOOD RD, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-23T12:45:50.000
Status
Closed
Created Date
2017-09-23T12:45:50.000
Update Date
2017-10-25T15:13:09.000
Closed Date
2017-10-21T13:21:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483952.97836156
Y Coordinate
6994695.19068735
Lat Long Location
7285 INWOOD RD, DALLAS, TX 75209
Unique Key
1296169966
17-00526409
Service Request Number: 17-00526409 • Address: 1206 KINGS HWY, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00526409
Address
1206 KINGS HWY, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T06:48:20.000
Status
Closed
Created Date
2017-10-25T06:48:20.000
Update Date
2017-10-25T16:36:21.000
Closed Date
2017-10-25T16:36:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478424.75256565
Y Coordinate
6960295.05945252
Lat Long Location
1206 KINGS HWY, DALLAS, TX 75208
Unique Key
1300500201
18-00107129
Service Request Number: 18-00107129 • Address: 2417 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00107129
Address
2417 N HASKELL AVE, DALLAS, TX 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Confined in Vehicle - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T12:15:40.000
Status
Closed
Created Date
2018-03-10T12:15:40.000
Update Date
2018-03-10T13:05:02.000
Closed Date
2018-03-10T13:05:02.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494104.29794588
Y Coordinate
6979771.94400713
Lat Long Location
2417 N HASKELL AVE, DALLAS, TX 75204
Unique Key
1316033815
17-00528795
Service Request Number: 17-00528795 • Address: 2312 CEDAR CREST BLVD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00528795
Address
2312 CEDAR CREST BLVD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-27T11:02:50.000
Status
Closed
Created Date
2017-10-26T11:02:50.000
Update Date
2017-10-26T11:04:56.000
Closed Date
2017-10-26T11:04:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493325.14021702
Y Coordinate
6953911.86249279
Lat Long Location
2312 CEDAR CREST BLVD, DALLAS, TX 75203
Unique Key
1300689044
17-00523107
Service Request Number: 17-00523107 • Address: 2332 MCCUTCHEON LN, DALLAS, 75227 • City Council District: 5
Service Request Number
17-00523107
Address
2332 MCCUTCHEON LN, DALLAS, 75227
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T12:03:35.000
Status
Closed
Created Date
2017-10-23T12:03:35.000
Update Date
2017-10-26T14:44:38.000
Closed Date
2017-10-26T14:44:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2529829.58023507
Y Coordinate
6961849.57534133
Lat Long Location
2332 MCCUTCHEON LN, DALLAS, 75227
Unique Key
1300220385
17-00527953
Service Request Number: 17-00527953 • Address: 1800 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527953
Address
1800 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T16:54:59.000
Status
Closed
Created Date
2017-10-25T16:54:59.000
Update Date
2017-10-26T07:50:46.000
Closed Date
2017-10-26T07:50:46.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486856.87719373
Y Coordinate
6951317.07332351
Lat Long Location
1800 S MARSALIS AVE, DALLAS, TX 75216
Unique Key
1300613168
18-00070934
Service Request Number: 18-00070934 • Address: 5822 CARY AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00070934
Address
5822 CARY AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-03T16:40:35.000
Status
Closed
Created Date
2018-02-18T16:40:35.000
Update Date
2018-03-11T08:57:18.000
Closed Date
2018-03-11T08:57:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516410.65480747
Y Coordinate
6972108.66414152
Lat Long Location
5822 CARY AVE, DALLAS, TX 75227
Unique Key
1313297198
18-00132180
Service Request Number: 18-00132180 • Address: 16142 SHADYBANK DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
18-00132180
Address
16142 SHADYBANK DR, DALLAS, TX 75248
City Council District
12
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-24T16:27:31.000
Status
Closed
Created Date
2018-03-23T16:27:31.000
Update Date
2018-03-24T04:59:10.000
Closed Date
2018-03-24T04:59:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490791.9294505
Y Coordinate
7040443.92108148
Lat Long Location
16142 SHADYBANK DR, DALLAS, TX 75248
Unique Key
1317849241
18-00212125
Service Request Number: 18-00212125 • Address: 2600 ROUTH ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00212125
Address
2600 ROUTH ST, DALLAS, TX 75201
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-08T08:21:21.000
Status
Closed
Created Date
2018-05-06T08:21:21.000
Update Date
2018-05-06T13:18:23.000
Closed Date
2018-05-06T13:18:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2490311.2033378
Y Coordinate
6976884.68031807
Lat Long Location
2600 ROUTH ST, DALLAS, TX 75201
Unique Key
1325501718
18-00081197
Service Request Number: 18-00081197 • Address: ROARING SPRINGS LN & TAHOE DR, DALLAS, TX • City Council District: 11
Service Request Number
18-00081197
Address
ROARING SPRINGS LN & TAHOE DR, DALLAS, TX
City Council District
11
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T14:35:46.000
Status
Closed
Created Date
2018-02-24T14:35:46.000
Update Date
2018-02-24T19:36:20.000
Closed Date
2018-02-24T19:36:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496951.07443675
Y Coordinate
7024860.72062708
Lat Long Location
ROARING SPRINGS LN & TAHOE DR, DALLAS, TX
Unique Key
1314101377
17-00459395
Service Request Number: 17-00459395 • Address: 4307 MALDEN LN, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00459395
Address
4307 MALDEN LN, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-24T16:19:51.000
Status
Closed
Created Date
2017-09-12T16:19:51.000
Update Date
2017-10-26T11:57:38.000
Closed Date
2017-10-26T11:57:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489148.7050015
Y Coordinate
6938993.33358383
Lat Long Location
4307 MALDEN LN, DALLAS, TX 75216
Unique Key
1294598025
17-00021665
Service Request Number: 17-00021665 • Address: 3808 DUNHAVEN RD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00021665
Address
3808 DUNHAVEN RD, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-07-10T10:39:17.000
Status
Closed
Created Date
2017-01-18T10:39:17.000
Update Date
2017-10-26T17:49:01.000
Closed Date
2017-10-26T17:49:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474266.15495204
Y Coordinate
7003926.13824315
Lat Long Location
3808 DUNHAVEN RD, DALLAS, TX 75220
Unique Key
1246192953
18-00081133
Service Request Number: 18-00081133 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081133
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T13:21:43.000
Status
Closed
Created Date
2018-02-24T13:21:43.000
Update Date
2018-02-24T13:22:14.000
Closed Date
2018-02-24T13:22:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314096540
18-00107655
Service Request Number: 18-00107655 • Address: 6306 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107655
Address
6306 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T10:11:44.000
Status
Closed
Created Date
2018-03-11T10:11:44.000
Update Date
2018-03-11T11:18:08.000
Closed Date
2018-03-11T11:18:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518658.90754304
Y Coordinate
6969378.80008562
Lat Long Location
6306 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1316082715
18-00178581
Service Request Number: 18-00178581 • Address: 1603 BLUE MEADOW ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00178581
Address
1603 BLUE MEADOW ST, DALLAS, TX 75217
City Council District
5
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Cleaning - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2018-06-21T07:10:35.000
Status
Closed
Created Date
2018-04-18T07:10:35.000
Update Date
2018-04-23T07:03:52.000
Closed Date
2018-04-23T07:03:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2534565.63374752
Y Coordinate
6956880.784926
Lat Long Location
1603 BLUE MEADOW ST, DALLAS, TX 75217
Unique Key
1321457692
18-00080868
Service Request Number: 18-00080868 • Address: 9746 HATHAWAY ST, DALLAS, TX 75220 • City Council District: 13
Service Request Number
18-00080868
Address
9746 HATHAWAY ST, DALLAS, TX 75220
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T09:05:16.000
Status
Closed
Created Date
2018-02-24T09:05:16.000
Update Date
2018-02-24T09:18:27.000
Closed Date
2018-02-24T09:18:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486963.90310931
Y Coordinate
7005882.84518726
Lat Long Location
9746 HATHAWAY ST, DALLAS, TX 75220
Unique Key
1314075716
18-00159828
Service Request Number: 18-00159828 • Address: W CAMP WISDOM RD & MOUNTAIN TRL, DALLAS, • City Council District: 3
Service Request Number
18-00159828
Address
W CAMP WISDOM RD & MOUNTAIN TRL, DALLAS,
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-08T16:26:31.000
Status
Closed
Created Date
2018-04-07T16:26:31.000
Update Date
2018-04-08T08:55:04.000
Closed Date
2018-04-08T08:55:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2442740.84643845
Y Coordinate
6928532.40217159
Lat Long Location
W CAMP WISDOM RD & MOUNTAIN TRL, DALLAS,
Unique Key
1319888182
17-00482394
Service Request Number: 17-00482394 • Address: 2415 KNIGHT ST, DALLAS, TX • City Council District: 2
Service Request Number
17-00482394
Address
2415 KNIGHT ST, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-24T12:12:11.000
Status
Closed
Created Date
2017-09-26T12:12:11.000
Update Date
2017-10-26T09:45:40.000
Closed Date
2017-10-26T09:45:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2484949.10359431
Y Coordinate
6980442.60870911
Lat Long Location
2415 KNIGHT ST, DALLAS, TX
Unique Key
1296520004
18-00080540
Service Request Number: 18-00080540 • Address: 1302 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00080540
Address
1302 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T16:43:32.000
Status
Closed
Created Date
2018-02-23T16:43:32.000
Update Date
2018-02-24T08:25:11.000
Closed Date
2018-02-24T08:25:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478018.97752115
Y Coordinate
6949003.57166788
Lat Long Location
1302 W ILLINOIS AVE, DALLAS, TX 75224
Unique Key
1314030448
18-00107025
Service Request Number: 18-00107025 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107025
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:51:42.000
Status
Closed
Created Date
2018-03-10T10:51:42.000
Update Date
2018-03-10T10:52:45.000
Closed Date
2018-03-10T10:52:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316026509
18-00025603
Service Request Number: 18-00025603 • Address: 3857 DURANGO DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00025603
Address
3857 DURANGO DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-16T08:38:11.000
Status
Closed
Created Date
2018-01-19T08:38:11.000
Update Date
2018-02-24T14:55:53.000
Closed Date
2018-02-24T14:55:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474871.04153005
Y Coordinate
7002417.83838668
Lat Long Location
3857 DURANGO DR, DALLAS, TX 75220
Unique Key
1309765168
18-00107021
Service Request Number: 18-00107021 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107021
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T10:48:46.000
Status
Closed
Created Date
2018-03-10T10:48:46.000
Update Date
2018-03-10T10:49:37.000
Closed Date
2018-03-10T10:49:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316026285
18-00078063
Service Request Number: 18-00078063 • Address: 4106 SCYENE RD, DALLAS, TX 75210 • City Council District: 7
Service Request Number
18-00078063
Address
4106 SCYENE RD, DALLAS, TX 75210
City Council District
7
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-23T14:46:08.000
Status
Closed
Created Date
2018-02-22T14:46:08.000
Update Date
2018-02-24T13:09:39.000
Closed Date
2018-02-24T13:09:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506506.83274473
Y Coordinate
6966431.2369993
Lat Long Location
4106 SCYENE RD, DALLAS, TX 75210
Unique Key
1313846175
17-00525788
Service Request Number: 17-00525788 • Address: 3310 CLYMER ST, DALLAS, 75212 • City Council District: 6
Service Request Number
17-00525788
Address
3310 CLYMER ST, DALLAS, 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T15:05:27.000
Status
Closed
Created Date
2017-10-24T15:05:27.000
Update Date
2017-10-26T15:38:27.000
Closed Date
2017-10-26T15:38:27.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2457301.40980905
Y Coordinate
6971221.3418464
Lat Long Location
3310 CLYMER ST, DALLAS, 75212
Unique Key
1300429841
18-00105217
Service Request Number: 18-00105217 • Address: 17704 GLEN HEIGHTS DR, DALLAS, 75287 • City Council District: 12
Service Request Number
18-00105217
Address
17704 GLEN HEIGHTS DR, DALLAS, 75287
City Council District
12
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T10:59:39.000
Status
Closed
Created Date
2018-03-09T10:59:39.000
Update Date
2018-03-10T10:12:00.000
Closed Date
2018-03-10T10:12:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472080.22365498
Y Coordinate
7047603.95008638
Lat Long Location
17704 GLEN HEIGHTS DR, DALLAS, 75287
Unique Key
1315896727
18-00080602
Service Request Number: 18-00080602 • Address: 11833 YEAGER DR, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00080602
Address
11833 YEAGER DR, DALLAS, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-28T17:18:32.000
Status
Closed
Created Date
2018-02-23T17:18:32.000
Update Date
2018-02-24T07:48:50.000
Closed Date
2018-02-24T07:48:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2527598.61040849
Y Coordinate
7000437.61792485
Lat Long Location
11833 YEAGER DR, DALLAS, 75218
Unique Key
1314035433
18-00107200
Service Request Number: 18-00107200 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107200
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:20:33.000
Status
Closed
Created Date
2018-03-10T13:20:33.000
Update Date
2018-03-10T13:21:10.000
Closed Date
2018-03-10T13:21:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316038973
17-00521310
Service Request Number: 17-00521310 • Address: 3310 CULVER ST, DALLAS, 75223 • City Council District: 2
Service Request Number
17-00521310
Address
3310 CULVER ST, DALLAS, 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T11:58:20.000
Status
Closed
Created Date
2017-10-21T11:58:20.000
Update Date
2017-10-25T15:46:27.000
Closed Date
2017-10-25T15:46:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2509880.46316118
Y Coordinate
6975014.31852212
Lat Long Location
3310 CULVER ST, DALLAS, 75223
Unique Key
1300033885
17-00529659
Service Request Number: 17-00529659 • Address: 10500 BLACK WALNUT CT, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00529659
Address
10500 BLACK WALNUT CT, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-27T15:46:20.000
Status
Closed
Created Date
2017-10-26T15:46:20.000
Update Date
2017-10-26T15:50:44.000
Closed Date
2017-10-26T15:50:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2519071.66834236
Y Coordinate
7019472.01993682
Lat Long Location
10500 BLACK WALNUT CT, DALLAS, TX 75243
Unique Key
1300756828
18-00071579
Service Request Number: 18-00071579 • Address: 200 BUTTERCUP LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00071579
Address
200 BUTTERCUP LN, DALLAS, TX 75217
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-27T12:50:04.000
Status
Closed
Created Date
2018-02-19T12:50:04.000
Update Date
2018-02-24T12:06:40.000
Closed Date
2018-02-24T12:06:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2534343.32960674
Y Coordinate
6947554.63319634
Lat Long Location
200 BUTTERCUP LN, DALLAS, TX 75217
Unique Key
1313350349
17-00449336
Service Request Number: 17-00449336 • Address: 1303 REYNOLDSTON LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00449336
Address
1303 REYNOLDSTON LN, DALLAS, TX 75232
City Council District
3
Department
Street Services
Service Request Type
Traffic Signal - School Flasher New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-26T08:49:43.000
Status
Closed
Created Date
2017-09-07T08:49:43.000
Update Date
2017-10-26T12:49:35.000
Closed Date
2017-10-26T12:49:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478247.16535986
Y Coordinate
6933176.64471025
Lat Long Location
1303 REYNOLDSTON LN, DALLAS, TX 75232
Unique Key
1293766274
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