311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
18-00068999
Service Request Number: 18-00068999 • Address: 4220 SUN VALLEY DR, DALLAS, 75216 • City Council District: 4
Service Request Number
18-00068999
Address
4220 SUN VALLEY DR, DALLAS, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-02T13:21:03.000
Status
Closed
Created Date
2018-02-16T13:21:03.000
Update Date
2018-02-17T07:55:51.000
Closed Date
2018-02-17T07:55:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2484996.0121105
Y Coordinate
6939111.98520564
Lat Long Location
4220 SUN VALLEY DR, DALLAS, 75216
Unique Key
1313134281
18-00069541
Service Request Number: 18-00069541 • Address: 4674 BURMA RD, DALLAS, TX 75216 • City Council District: 7
Service Request Number
18-00069541
Address
4674 BURMA RD, DALLAS, TX 75216
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T16:09:14.000
Status
Closed
Created Date
2018-02-16T16:09:14.000
Update Date
2018-02-17T15:40:51.000
Closed Date
2018-02-17T15:40:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508359.60368488
Y Coordinate
6946917.76745962
Lat Long Location
4674 BURMA RD, DALLAS, TX 75216
Unique Key
1313170349
18-00070177
Service Request Number: 18-00070177 • Address: 3322 JEROME ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00070177
Address
3322 JEROME ST, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T12:44:00.000
Status
Closed
Created Date
2018-02-17T12:44:00.000
Update Date
2018-02-17T14:31:25.000
Closed Date
2018-02-17T14:31:24.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2509816.44800958
Y Coordinate
6973906.98572595
Lat Long Location
3322 JEROME ST, DALLAS, TX 75223
Unique Key
1313229650
17-00561941
Service Request Number: 17-00561941 • Address: 8617 SIKORSKI LN, DALLAS, TX • City Council District: 7
Service Request Number
17-00561941
Address
8617 SIKORSKI LN, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-14T12:52:03.000
Status
Closed
Created Date
2017-11-17T12:52:03.000
Update Date
2018-02-17T08:12:05.000
Closed Date
2018-02-17T08:12:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2523566.82817192
Y Coordinate
6981141.3564671
Lat Long Location
8617 SIKORSKI LN, DALLAS, TX
Unique Key
1303439776
17-00455765
Service Request Number: 17-00455765 • Address: 4616 W LOVERS LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00455765
Address
4616 W LOVERS LN, DALLAS, TX 75209
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-30T10:02:53.000
Status
Closed
Created Date
2017-09-11T10:02:53.000
Update Date
2017-10-26T09:44:39.000
Closed Date
2017-10-26T09:44:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480925.38590624
Y Coordinate
6996658.50130528
Lat Long Location
4616 W LOVERS LN, DALLAS, TX 75209
Unique Key
1294312405
18-00079191
Service Request Number: 18-00079191 • Address: 110 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00079191
Address
110 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T09:31:09.000
Status
Closed
Created Date
2018-02-23T09:31:09.000
Update Date
2018-02-24T09:04:23.000
Closed Date
2018-02-24T09:04:23.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484292.81114449
Y Coordinate
6950013.88637151
Lat Long Location
110 E WOODIN BLVD, DALLAS, TX 75216
Unique Key
1313937565
18-00081030
Service Request Number: 18-00081030 • Address: 1405 OWEGA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00081030
Address
1405 OWEGA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-07T11:40:39.000
Status
Closed
Created Date
2018-02-24T11:40:39.000
Update Date
2018-02-24T11:41:11.000
Closed Date
2018-02-24T11:41:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490866.13169341
Y Coordinate
6936687.09677536
Lat Long Location
1405 OWEGA AVE, DALLAS, TX 75216
Unique Key
1314088375
17-00461246
Service Request Number: 17-00461246 • Address: 1703 WILBUR ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00461246
Address
1703 WILBUR ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-15T13:54:53.000
Status
Closed
Created Date
2017-09-13T13:54:53.000
Update Date
2017-10-25T14:36:55.000
Closed Date
2017-10-25T14:36:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476305.29302814
Y Coordinate
6949733.0114802
Lat Long Location
1703 WILBUR ST, DALLAS, TX 75224
Unique Key
1294744276
17-00527931
Service Request Number: 17-00527931 • Address: 10415 CARRY BACK PL, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00527931
Address
10415 CARRY BACK PL, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T16:40:32.000
Status
Closed
Created Date
2017-10-25T16:40:32.000
Update Date
2017-10-26T10:15:11.000
Closed Date
2017-10-26T10:15:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468168.32685938
Y Coordinate
7009304.00666595
Lat Long Location
10415 CARRY BACK PL, DALLAS, TX 75229
Unique Key
1300611055
17-00521436
Service Request Number: 17-00521436 • Address: CEDAR SPRINGS RD & KINGS RD, DALLAS, TX • City Council District: 2
Service Request Number
17-00521436
Address
CEDAR SPRINGS RD & KINGS RD, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-05T13:58:29.000
Status
Closed
Created Date
2017-10-21T13:58:29.000
Update Date
2017-10-26T14:23:42.000
Closed Date
2017-10-26T14:23:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484516.7109633
Y Coordinate
6984771.37840793
Lat Long Location
CEDAR SPRINGS RD & KINGS RD, DALLAS, TX
Unique Key
1300046781
18-00160020
Service Request Number: 18-00160020 • Address: 6401 SPRING VALLEY RD, DALLAS, TX 75254 • City Council District: 11
Service Request Number
18-00160020
Address
6401 SPRING VALLEY RD, DALLAS, TX 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-11T08:22:55.000
Status
Closed
Created Date
2018-04-08T08:22:55.000
Update Date
2018-04-08T10:55:50.000
Closed Date
2018-04-08T10:55:50.000
Outcome
Resolved - Citation Issued
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490936.77210629
Y Coordinate
7028908.88731714
Lat Long Location
6401 SPRING VALLEY RD, DALLAS, TX 75254
Unique Key
1319918750
18-00159802
Service Request Number: 18-00159802 • Address: 793 W CANTY ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00159802
Address
793 W CANTY ST, DALLAS, 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-08T15:43:49.000
Status
Closed
Created Date
2018-04-07T15:43:49.000
Update Date
2018-04-08T13:39:52.000
Closed Date
2018-04-08T13:39:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2480375.78906898
Y Coordinate
6960735.20679061
Lat Long Location
793 W CANTY ST, DALLAS, 75208
Unique Key
1319884892
18-00079744
Service Request Number: 18-00079744 • Address: 9951 SAND SPRINGS AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00079744
Address
9951 SAND SPRINGS AVE, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-28T12:20:47.000
Status
Closed
Created Date
2018-02-23T12:20:47.000
Update Date
2018-02-24T08:19:02.000
Closed Date
2018-02-24T08:19:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2536819.29756189
Y Coordinate
6963353.61782239
Lat Long Location
9951 SAND SPRINGS AVE, DALLAS, TX 75227
Unique Key
1313972090
18-00132696
Service Request Number: 18-00132696 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132696
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:31:52.000
Status
Closed
Created Date
2018-03-24T09:31:52.000
Update Date
2018-03-24T09:32:26.000
Closed Date
2018-03-24T09:32:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317894711
18-00107583
Service Request Number: 18-00107583 • Address: 6636 AUTUMN WOODS TRL, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00107583
Address
6636 AUTUMN WOODS TRL, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T08:46:56.000
Status
Closed
Created Date
2018-03-11T08:46:56.000
Update Date
2018-03-11T10:20:15.000
Closed Date
2018-03-11T10:20:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480556.01417527
Y Coordinate
6929500.29670663
Lat Long Location
6636 AUTUMN WOODS TRL, DALLAS, TX 75232
Unique Key
1316077642
17-00525511
Service Request Number: 17-00525511 • Address: 3639 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 3
Service Request Number
17-00525511
Address
3639 S HAMPTON RD, DALLAS, TX 75224
City Council District
3
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-31T13:33:04.000
Status
Closed
Created Date
2017-10-24T13:33:04.000
Update Date
2017-10-25T16:40:30.000
Closed Date
2017-10-25T16:40:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473832.27014106
Y Coordinate
6941201.97548471
Lat Long Location
3639 S HAMPTON RD, DALLAS, TX 75224
Unique Key
1300411085
18-00106942
Service Request Number: 18-00106942 • Address: 4010 ROSSER SQ, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00106942
Address
4010 ROSSER SQ, DALLAS, 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T09:48:46.000
Status
Closed
Created Date
2018-03-10T09:48:46.000
Update Date
2018-03-10T11:58:18.000
Closed Date
2018-03-10T11:58:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2475916.5947555
Y Coordinate
7022045.09880662
Lat Long Location
4010 ROSSER SQ, DALLAS, 75244
Unique Key
1316020514
17-00516737
Service Request Number: 17-00516737 • Address: 6306 BANDERA AVE, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00516737
Address
6306 BANDERA AVE, DALLAS, TX 75225
City Council District
13
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-01T14:29:00.000
Status
Closed
Created Date
2017-10-18T14:29:00.000
Update Date
2017-10-26T10:15:43.000
Closed Date
2017-10-26T10:15:43.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
E-Mail
X Coordinate
2490930.8646885
Y Coordinate
7002743.93726708
Lat Long Location
6306 BANDERA AVE, DALLAS, TX 75225
Unique Key
1299645271
17-00528200
Service Request Number: 17-00528200 • Address: 3512 MORRIS ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00528200
Address
3512 MORRIS ST, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T05:15:53.000
Status
Closed
Created Date
2017-10-26T05:15:53.000
Update Date
2017-10-26T08:37:07.000
Closed Date
2017-10-26T08:37:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2467195.60997268
Y Coordinate
6971916.77518098
Lat Long Location
3512 MORRIS ST, DALLAS, TX 75212
Unique Key
1300639304
17-00524728
Service Request Number: 17-00524728 • Address: 3211 BERNAL DR, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00524728
Address
3211 BERNAL DR, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T09:28:24.000
Status
Closed
Created Date
2017-10-24T09:28:24.000
Update Date
2017-10-26T14:29:36.000
Closed Date
2017-10-26T14:29:36.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2468746.57778384
Y Coordinate
6973174.40842233
Lat Long Location
3211 BERNAL DR, DALLAS, TX 75212
Unique Key
1300355008
17-00527479
Service Request Number: 17-00527479 • Address: 4107 ODESSA ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
17-00527479
Address
4107 ODESSA ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T14:01:20.000
Status
Closed
Created Date
2017-10-25T14:01:20.000
Update Date
2017-10-26T07:51:39.000
Closed Date
2017-10-26T07:51:39.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2459686.30788346
Y Coordinate
6974766.17868451
Lat Long Location
4107 ODESSA ST, DALLAS, TX 75212
Unique Key
1300575611
17-00528073
Service Request Number: 17-00528073 • Address: 3171 MODELLA AVE, DALLAS, 75229 • City Council District: 13
Service Request Number
17-00528073
Address
3171 MODELLA AVE, DALLAS, 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T18:15:29.000
Status
Closed
Created Date
2017-10-25T18:15:29.000
Update Date
2017-10-26T11:33:29.000
Closed Date
2017-10-26T11:33:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468266.58631256
Y Coordinate
7016707.86970224
Lat Long Location
3171 MODELLA AVE, DALLAS, 75229
Unique Key
1300621926
18-00080886
Service Request Number: 18-00080886 • Address: 2400 ELSIE FAYE HEGGINS ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00080886
Address
2400 ELSIE FAYE HEGGINS ST, DALLAS, TX 75215
City Council District
7
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T09:28:30.000
Status
Closed
Created Date
2018-02-24T09:28:30.000
Update Date
2018-02-24T22:03:02.000
Closed Date
2018-02-24T22:03:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503888.5637411
Y Coordinate
6960815.60200562
Lat Long Location
2400 ELSIE FAYE HEGGINS ST, DALLAS, TX 75215
Unique Key
1314077456
18-00160304
Service Request Number: 18-00160304 • Address: 2223 CUSTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00160304
Address
2223 CUSTER DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-11T15:03:04.000
Status
Closed
Created Date
2018-04-08T15:03:04.000
Update Date
2018-04-08T15:12:27.000
Closed Date
2018-04-08T15:12:27.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2495160.67976559
Y Coordinate
6942255.00413086
Lat Long Location
2223 CUSTER DR, DALLAS, TX 75216
Unique Key
1319941393
18-00079168
Service Request Number: 18-00079168 • Address: 1228 HOLLYWOOD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00079168
Address
1228 HOLLYWOOD AVE, DALLAS, TX 75208
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T09:26:11.000
Status
Closed
Created Date
2018-02-23T09:26:11.000
Update Date
2018-02-24T19:28:48.000
Closed Date
2018-02-24T19:28:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474164.36990467
Y Coordinate
6953502.34978266
Lat Long Location
1228 HOLLYWOOD AVE, DALLAS, TX 75208
Unique Key
1313936197
18-00132784
Service Request Number: 18-00132784 • Address: 9301 FOREST LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00132784
Address
9301 FOREST LN, DALLAS, TX 75243
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-08-01T10:44:02.000
Status
Duplicate (open)
Created Date
2018-03-24T10:44:02.000
Update Date
2018-03-24T10:44:02.000
Closed Date
2018-03-24T10:44:02.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2508871.96535597
Y Coordinate
7018275.84618885
Lat Long Location
9301 FOREST LN, DALLAS, TX 75243
Unique Key
1317901213
18-00076861
Service Request Number: 18-00076861 • Address: 6925 EDELWEISS CIR, DALLAS, TX 75240 • City Council District: 11
Service Request Number
18-00076861
Address
6925 EDELWEISS CIR, DALLAS, TX 75240
City Council District
11
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T07:53:30.000
Status
Closed
Created Date
2018-02-22T07:53:30.000
Update Date
2018-02-24T09:10:20.000
Closed Date
2018-02-24T09:10:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494365.11946721
Y Coordinate
7025841.68700454
Lat Long Location
6925 EDELWEISS CIR, DALLAS, TX 75240
Unique Key
1313760653
18-00080360
Service Request Number: 18-00080360 • Address: 4250 BOULDER DR, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00080360
Address
4250 BOULDER DR, DALLAS, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-28T15:43:17.000
Status
Duplicate (closed)
Created Date
2018-02-23T15:43:17.000
Update Date
2018-02-24T08:08:59.000
Closed Date
2018-02-24T08:08:59.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2468616.84072774
Y Coordinate
6938508.38437663
Lat Long Location
4250 BOULDER DR, DALLAS, 75233
Unique Key
1314014355
17-00527460
Service Request Number: 17-00527460 • Address: 4302 WOODHOLLOW DR, DALLAS, TX 75237 • City Council District: 3
Service Request Number
17-00527460
Address
4302 WOODHOLLOW DR, DALLAS, TX 75237
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T13:56:59.000
Status
Closed
Created Date
2017-10-25T13:56:59.000
Update Date
2017-10-26T07:51:53.000
Closed Date
2017-10-26T07:51:53.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471787.92688727
Y Coordinate
6938301.27660111
Lat Long Location
4302 WOODHOLLOW DR, DALLAS, TX 75237
Unique Key
1300574419
17-00525512
Service Request Number: 17-00525512 • Address: 4700 SCYENE RD, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00525512
Address
4700 SCYENE RD, DALLAS, TX 75210
City Council District
7
Department
Street Services
Service Request Type
Sidewalk - New - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-13T13:33:31.000
Status
Closed
Created Date
2017-10-24T13:33:31.000
Update Date
2017-10-26T14:24:02.000
Closed Date
2017-10-26T14:24:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509540.35107191
Y Coordinate
6966347.81982228
Lat Long Location
4700 SCYENE RD, DALLAS, TX 75210
Unique Key
1300411149
18-00141643
Service Request Number: 18-00141643 • Address: 1166 BALLY MOTE DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00141643
Address
1166 BALLY MOTE DR, DALLAS, TX 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-30T18:01:00.000
Status
Closed
Created Date
2018-03-28T18:01:00.000
Update Date
2018-04-08T10:55:59.000
Closed Date
2018-04-08T10:55:59.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517774.06341354
Y Coordinate
6988743.75762545
Lat Long Location
1166 BALLY MOTE DR, DALLAS, TX 75218
Unique Key
1318548473
17-00495210
Service Request Number: 17-00495210 • Address: 4820 LAWNVIEW AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00495210
Address
4820 LAWNVIEW AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-29T13:22:51.000
Status
Closed
Created Date
2017-10-04T13:22:51.000
Update Date
2017-10-26T08:10:13.000
Closed Date
2017-10-26T08:10:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2514307.09537645
Y Coordinate
6973987.62124091
Lat Long Location
4820 LAWNVIEW AVE, DALLAS, TX 75227
Unique Key
1297775570
18-00081395
Service Request Number: 18-00081395 • Address: 400 S MARSALIS AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00081395
Address
400 S MARSALIS AVE, DALLAS, TX 75203
City Council District
4
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T18:16:10.000
Status
Closed
Created Date
2018-02-24T18:16:10.000
Update Date
2018-02-24T22:15:10.000
Closed Date
2018-02-24T22:15:10.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486383.33075927
Y Coordinate
6957530.91919448
Lat Long Location
400 S MARSALIS AVE, DALLAS, TX 75203
Unique Key
1314118444
18-00106835
Service Request Number: 18-00106835 • Address: TRAMMEL DR & WALLING LN, DALLAS, TX • City Council District: 9
Service Request Number
18-00106835
Address
TRAMMEL DR & WALLING LN, DALLAS, TX
City Council District
9
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T08:05:54.000
Status
Closed
Created Date
2018-03-10T08:05:54.000
Update Date
2018-03-11T07:15:58.000
Closed Date
2018-03-11T07:15:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2509943.516536
Y Coordinate
6998297.48449538
Lat Long Location
TRAMMEL DR & WALLING LN, DALLAS, TX
Unique Key
1316012564
18-00212574
Service Request Number: 18-00212574 • Address: 3048 MUNICIPAL ST, DALLAS, 75215 • City Council District: 7
Service Request Number
18-00212574
Address
3048 MUNICIPAL ST, DALLAS, 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-07-11T18:46:11.000
Status
Closed
Created Date
2018-05-06T18:46:11.000
Update Date
2018-05-06T19:55:49.000
Closed Date
2018-05-06T19:55:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2508012.02369999
Y Coordinate
6957333.47498445
Lat Long Location
3048 MUNICIPAL ST, DALLAS, 75215
Unique Key
1325548956
18-00107437
Service Request Number: 18-00107437 • Address: 4412 SYCAMORE ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00107437
Address
4412 SYCAMORE ST, DALLAS, TX 75204
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T19:53:00.000
Status
Closed
Created Date
2018-03-10T19:53:00.000
Update Date
2018-03-11T18:19:05.000
Closed Date
2018-03-11T18:19:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2498076.31094562
Y Coordinate
6977553.15054748
Lat Long Location
4412 SYCAMORE ST, DALLAS, TX 75204
Unique Key
1316058951
17-00526793
Service Request Number: 17-00526793 • Address: GREAT TRINITY FOREST WAY & STONEPORT DR, DALLAS, TX • City Council District: 8
Service Request Number
17-00526793
Address
GREAT TRINITY FOREST WAY & STONEPORT DR, DALLAS, TX
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Safety Obstruction - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T09:43:01.000
Status
Closed
Created Date
2017-10-25T09:43:01.000
Update Date
2017-10-26T07:56:11.000
Closed Date
2017-10-26T07:56:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517746.65264016
Y Coordinate
6946905.25212051
Lat Long Location
GREAT TRINITY FOREST WAY & STONEPORT DR, DALLAS, TX
Unique Key
1300528133
17-00267950
Service Request Number: 17-00267950 • Address: 3122 MCDERMOTT AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00267950
Address
3122 MCDERMOTT AVE, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-07-19T13:24:13.000
Status
Closed
Created Date
2017-06-06T13:24:13.000
Update Date
2017-10-26T08:43:01.000
Closed Date
2017-10-26T08:43:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504211.11255161
Y Coordinate
6966174.86561192
Lat Long Location
3122 MCDERMOTT AVE, DALLAS, TX 75215
Unique Key
1275929213
18-00081049
Service Request Number: 18-00081049 • Address: 11120 W RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
18-00081049
Address
11120 W RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T12:03:53.000
Status
Closed
Created Date
2018-02-24T12:03:53.000
Update Date
2018-02-24T19:31:37.000
Closed Date
2018-02-24T19:31:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491260.39628504
Y Coordinate
7014507.81989287
Lat Long Location
11120 W RICKS CIR, DALLAS, TX 75230
Unique Key
1314089986
18-00159900
Service Request Number: 18-00159900 • Address: 5665 ELM VALLEY LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00159900
Address
5665 ELM VALLEY LN, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-08T18:42:44.000
Status
Closed
Created Date
2018-04-07T18:42:44.000
Update Date
2018-04-08T09:15:49.000
Closed Date
2018-04-08T09:15:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477516.43536088
Y Coordinate
6933742.99549294
Lat Long Location
5665 ELM VALLEY LN, DALLAS, TX 75232
Unique Key
1319895133
17-00609573
Service Request Number: 17-00609573 • Address: 16099 DALLAS PKWY, ADDISON, 75001 • City Council District: 11
Service Request Number
17-00609573
Address
16099 DALLAS PKWY, ADDISON, 75001
City Council District
11
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-30T10:27:39.000
Status
Closed
Created Date
2017-12-27T10:27:39.000
Update Date
2018-03-24T05:51:08.000
Closed Date
2018-03-24T05:51:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483145.30168121
Y Coordinate
7039398.2630643
Lat Long Location
16099 DALLAS PKWY, ADDISON, 75001
Unique Key
1307289579
17-00522333
Service Request Number: 17-00522333 • Address: 5825 WILLOW LN, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00522333
Address
5825 WILLOW LN, DALLAS, TX 75230
City Council District
13
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-06T07:49:59.000
Status
Duplicate (closed)
Created Date
2017-10-23T07:49:59.000
Update Date
2017-10-26T04:46:09.000
Closed Date
2017-10-26T04:46:09.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2487444.29578673
Y Coordinate
7019461.95615766
Lat Long Location
5825 WILLOW LN, DALLAS, TX 75230
Unique Key
1300167661
18-00080470
Service Request Number: 18-00080470 • Address: 3501 BLUE RIDGE BLVD, DALLAS, 75233 • City Council District: 3
Service Request Number
18-00080470
Address
3501 BLUE RIDGE BLVD, DALLAS, 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T16:13:10.000
Status
Closed
Created Date
2018-02-23T16:13:10.000
Update Date
2018-02-24T08:57:16.000
Closed Date
2018-02-24T08:57:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2467221.74148193
Y Coordinate
6941183.27704184
Lat Long Location
3501 BLUE RIDGE BLVD, DALLAS, 75233
Unique Key
1314022449
17-00527901
Service Request Number: 17-00527901 • Address: 9150 GARLAND RD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00527901
Address
9150 GARLAND RD, DALLAS, TX 75218
City Council District
9
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T16:31:13.000
Status
Closed
Created Date
2017-10-25T16:31:13.000
Update Date
2017-10-25T16:35:35.000
Closed Date
2017-10-25T16:35:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2518966.45050552
Y Coordinate
6989215.39744027
Lat Long Location
9150 GARLAND RD, DALLAS, TX 75218
Unique Key
1300608536
17-00526775
Service Request Number: 17-00526775 • Address: 2611 HEALEY DR, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00526775
Address
2611 HEALEY DR, DALLAS, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T09:37:28.000
Status
Closed
Created Date
2017-10-25T09:37:28.000
Update Date
2017-10-26T07:56:01.000
Closed Date
2017-10-26T07:56:01.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2530342.84039533
Y Coordinate
6987938.97402714
Lat Long Location
2611 HEALEY DR, DALLAS, 75228
Unique Key
1300526925
18-00081452
Service Request Number: 18-00081452 • Address: 3200 LOCKMOOR LN, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00081452
Address
3200 LOCKMOOR LN, DALLAS, TX 75220
City Council District
6
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T20:28:21.000
Status
Closed
Created Date
2018-02-24T20:28:21.000
Update Date
2018-02-24T20:39:07.000
Closed Date
2018-02-24T20:39:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468457.50154616
Y Coordinate
7006602.44484231
Lat Long Location
3200 LOCKMOOR LN, DALLAS, TX 75220
Unique Key
1314124860
17-00526745
Service Request Number: 17-00526745 • Address: 4934 KILDARE AVE, DALLAS, TX 75216 • City Council District: 3
Service Request Number
17-00526745
Address
4934 KILDARE AVE, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T09:29:27.000
Status
Closed
Created Date
2017-10-25T09:29:27.000
Update Date
2017-10-25T15:53:08.000
Closed Date
2017-10-25T15:53:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493395.98269802
Y Coordinate
6937291.04422112
Lat Long Location
4934 KILDARE AVE, DALLAS, TX 75216
Unique Key
1300524892
17-00494783
Service Request Number: 17-00494783 • Address: 3700 ALSBURY ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00494783
Address
3700 ALSBURY ST, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-03T10:47:21.000
Status
Closed
Created Date
2017-10-04T10:47:21.000
Update Date
2017-10-26T07:42:28.000
Closed Date
2017-10-26T07:42:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501605.10994035
Y Coordinate
6948986.3103817
Lat Long Location
3700 ALSBURY ST, DALLAS, TX 75216
Unique Key
1297744683
18-00081121
Service Request Number: 18-00081121 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00081121
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T13:16:56.000
Status
Closed
Created Date
2018-02-24T13:16:56.000
Update Date
2018-02-24T13:17:31.000
Closed Date
2018-02-24T13:17:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314095824
18-00132851
Service Request Number: 18-00132851 • Address: 2300 MARYLAND AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132851
Address
2300 MARYLAND AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T11:40:14.000
Status
Closed
Created Date
2018-03-24T11:40:14.000
Update Date
2018-03-24T16:00:07.000
Closed Date
2018-03-24T16:00:07.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2487228.84223379
Y Coordinate
6949103.11379462
Lat Long Location
2300 MARYLAND AVE, DALLAS, TX 75216
Unique Key
1317906110