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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00066787
Service Request Number: 18-00066787 • Address: 9939 GLENRIO LN, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00066787
Address
9939 GLENRIO LN, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-27T11:53:36.000
Status
Closed
Created Date
2018-02-15T11:53:36.000
Update Date
2018-02-17T12:39:23.000
Closed Date
2018-02-17T12:38:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472447.59932163
Y Coordinate
7006937.85875582
Lat Long Location
9939 GLENRIO LN, DALLAS, TX 75220
Unique Key
1312974035
18-00186203
Service Request Number: 18-00186203 • Address: 4823 REIGER AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
18-00186203
Address
4823 REIGER AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-05-02T00:49:49.000
Status
Closed
Created Date
2018-04-23T00:49:49.000
Update Date
2018-04-23T01:20:24.000
Closed Date
2018-04-23T01:20:24.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501383.64936711
Y Coordinate
6976791.74844533
Lat Long Location
4823 REIGER AVE, DALLAS, TX 75246
Unique Key
1322454135
18-00070156
Service Request Number: 18-00070156 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070156
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:26:05.000
Status
Closed
Created Date
2018-02-17T12:26:05.000
Update Date
2018-02-17T12:27:56.000
Closed Date
2018-02-17T12:27:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313228017
17-00525074
Service Request Number: 17-00525074 • Address: 4220 CALCULUS DR, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00525074
Address
4220 CALCULUS DR, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T11:03:16.000
Status
Closed
Created Date
2017-10-24T11:03:16.000
Update Date
2017-10-26T09:09:53.000
Closed Date
2017-10-26T09:09:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477698.96378711
Y Coordinate
7020937.59373558
Lat Long Location
4220 CALCULUS DR, DALLAS, TX 75244
Unique Key
1300379937
17-00524426
Service Request Number: 17-00524426 • Address: 7305 ALBERT WILLIAMS DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00524426
Address
7305 ALBERT WILLIAMS DR, DALLAS, TX 75241
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T08:00:41.000
Status
Closed
Created Date
2017-10-24T08:00:41.000
Update Date
2017-10-26T09:34:16.000
Closed Date
2017-10-26T09:34:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487339.68220256
Y Coordinate
6927116.06683748
Lat Long Location
7305 ALBERT WILLIAMS DR, DALLAS, TX 75241
Unique Key
1300332051
18-00131332
Service Request Number: 18-00131332 • Address: 3110 LEE ST, DALLAS, TX 75205 • City Council District: 14
Service Request Number
18-00131332
Address
3110 LEE ST, DALLAS, TX 75205
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T12:30:05.000
Status
Closed
Created Date
2018-03-23T12:30:05.000
Update Date
2018-03-24T14:10:16.000
Closed Date
2018-03-24T14:10:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493623.33256864
Y Coordinate
6984794.58391884
Lat Long Location
3110 LEE ST, DALLAS, TX 75205
Unique Key
1317794422
17-00521931
Service Request Number: 17-00521931 • Address: PARK CENTRAL DR & L B J FWY, DALLAS, TX • City Council District: 11
Service Request Number
17-00521931
Address
PARK CENTRAL DR & L B J FWY, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-06T12:09:39.000
Status
Closed
Created Date
2017-10-22T12:09:39.000
Update Date
2017-10-25T15:50:01.000
Closed Date
2017-10-25T15:50:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2495859.10318032
Y Coordinate
7023581.97343961
Lat Long Location
PARK CENTRAL DR & L B J FWY, DALLAS, TX
Unique Key
1300113590
18-00068307
Service Request Number: 18-00068307 • Address: 2863 LOLITA DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00068307
Address
2863 LOLITA DR, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T09:40:03.000
Status
Closed
Created Date
2018-02-16T09:40:03.000
Update Date
2018-02-17T07:56:05.000
Closed Date
2018-02-17T07:56:05.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527894.21737579
Y Coordinate
6964536.02726794
Lat Long Location
2863 LOLITA DR, DALLAS, TX 75227
Unique Key
1313087151
18-00107670
Service Request Number: 18-00107670 • Address: 6206 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107670
Address
6206 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T10:16:51.000
Status
Closed
Created Date
2018-03-11T10:16:51.000
Update Date
2018-03-11T11:18:16.000
Closed Date
2018-03-11T11:18:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518003.3685085
Y Coordinate
6969623.41321449
Lat Long Location
6206 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1316083546
18-00080072
Service Request Number: 18-00080072 • Address: 5847 AZALEA LN, DALLAS, TX 75230 • City Council District: 13
Service Request Number
18-00080072
Address
5847 AZALEA LN, DALLAS, TX 75230
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T14:30:52.000
Status
Closed
Created Date
2018-02-23T14:30:52.000
Update Date
2018-02-24T03:42:35.000
Closed Date
2018-02-24T03:42:36.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487574.5248635
Y Coordinate
7013800.57955059
Lat Long Location
5847 AZALEA LN, DALLAS, TX 75230
Unique Key
1313995941
17-00482365
Service Request Number: 17-00482365 • Address: 2227 ARROYO AVE, DALLAS, TX • City Council District: 2
Service Request Number
17-00482365
Address
2227 ARROYO AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-10T12:02:43.000
Status
Closed
Created Date
2017-09-26T12:02:43.000
Update Date
2017-10-26T11:28:58.000
Closed Date
2017-10-26T11:28:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2482730.19180185
Y Coordinate
6980786.59791737
Lat Long Location
2227 ARROYO AVE, DALLAS, TX
Unique Key
1296517914
18-00070100
Service Request Number: 18-00070100 • Address: 8931 WINTERSET AVE, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00070100
Address
8931 WINTERSET AVE, DALLAS, TX 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T11:31:40.000
Status
Closed
Created Date
2018-02-17T11:31:40.000
Update Date
2018-02-17T23:13:25.000
Closed Date
2018-02-17T23:13:25.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481991.35966985
Y Coordinate
6919877.84042509
Lat Long Location
8931 WINTERSET AVE, DALLAS, TX 75232
Unique Key
1313223165
18-00080717
Service Request Number: 18-00080717 • Address: CORINTH ST & HOLMES ST, DALLAS, TX • City Council District: 2
Service Request Number
18-00080717
Address
CORINTH ST & HOLMES ST, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T20:43:34.000
Status
Closed
Created Date
2018-02-23T20:43:34.000
Update Date
2018-02-24T21:56:30.000
Closed Date
2018-02-24T21:56:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495359.8581424
Y Coordinate
6966640.31637867
Lat Long Location
CORINTH ST & HOLMES ST, DALLAS, TX
Unique Key
1314048365
17-00519271
Service Request Number: 17-00519271 • Address: FISHER RD & TRAMMEL DR, DALLAS, TX • City Council District: 9
Service Request Number
17-00519271
Address
FISHER RD & TRAMMEL DR, DALLAS, TX
City Council District
9
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T07:25:13.000
Status
Closed
Created Date
2017-10-20T07:25:13.000
Update Date
2017-10-26T13:47:32.000
Closed Date
2017-10-26T13:47:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2507925.41018848
Y Coordinate
6995942.90840769
Lat Long Location
FISHER RD & TRAMMEL DR, DALLAS, TX
Unique Key
1299861491
18-00049100
Service Request Number: 18-00049100 • Address: N RIVERFRONT BLVD & JUSTICE CENTER, DALLAS, TX 75207 • City Council District: 6
Service Request Number
18-00049100
Address
N RIVERFRONT BLVD & JUSTICE CENTER, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-06T08:55:18.000
Status
Closed
Created Date
2018-02-03T08:55:18.000
Update Date
2018-02-24T08:44:05.000
Closed Date
2018-02-24T08:44:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486800.94081976
Y Coordinate
6970480.21581119
Lat Long Location
N RIVERFRONT BLVD & JUSTICE CENTER, DALLAS, TX 75207
Unique Key
1311549667
17-00528015
Service Request Number: 17-00528015 • Address: 418 SWAINDELL ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00528015
Address
418 SWAINDELL ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T17:32:25.000
Status
Closed
Created Date
2017-10-25T17:32:25.000
Update Date
2017-10-26T15:54:19.000
Closed Date
2017-10-26T15:54:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467815.60566617
Y Coordinate
6956567.21053881
Lat Long Location
418 SWAINDELL ST, DALLAS, TX 75211
Unique Key
1300617117
18-00106944
Service Request Number: 18-00106944 • Address: 2800 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00106944
Address
2800 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T09:49:18.000
Status
Closed
Created Date
2018-03-10T09:49:18.000
Update Date
2018-03-10T16:31:18.000
Closed Date
2018-03-10T16:31:18.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Phone
X Coordinate
2470719.47788746
Y Coordinate
6954099.26557647
Lat Long Location
2800 W CLARENDON DR, DALLAS, TX 75211
Unique Key
1316020649
18-00132015
Service Request Number: 18-00132015 • Address: 9251 PENINSULA DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00132015
Address
9251 PENINSULA DR, DALLAS, TX 75218
City Council District
9
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-24T15:46:25.000
Status
Closed
Created Date
2018-03-23T15:46:25.000
Update Date
2018-03-24T06:12:43.000
Closed Date
2018-03-24T06:12:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517760.59025103
Y Coordinate
6992737.48223155
Lat Long Location
9251 PENINSULA DR, DALLAS, TX 75218
Unique Key
1317836839
17-00512047
Service Request Number: 17-00512047 • Address: 3714 LEGENDARY LN, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00512047
Address
3714 LEGENDARY LN, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-10T09:35:18.000
Status
Closed
Created Date
2017-10-16T09:35:18.000
Update Date
2017-10-25T15:42:41.000
Closed Date
2017-10-25T15:42:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2478228.36254032
Y Coordinate
6940983.31552006
Lat Long Location
3714 LEGENDARY LN, DALLAS, TX 75224
Unique Key
1299270590
17-00528203
Service Request Number: 17-00528203 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528203
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T06:15:56.000
Status
Closed
Created Date
2017-10-26T06:15:56.000
Update Date
2017-10-26T06:17:31.000
Closed Date
2017-10-26T06:17:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300643333
17-00527534
Service Request Number: 17-00527534 • Address: 1500 FLEETWOOD ST, DALLAS, TX 75223 • City Council District: 7
Service Request Number
17-00527534
Address
1500 FLEETWOOD ST, DALLAS, TX 75223
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T14:21:19.000
Status
Closed
Created Date
2017-10-25T14:21:19.000
Update Date
2017-10-26T07:51:22.000
Closed Date
2017-10-26T07:51:22.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505195.63307202
Y Coordinate
6972290.33570812
Lat Long Location
1500 FLEETWOOD ST, DALLAS, TX 75223
Unique Key
1300579659
17-00523697
Service Request Number: 17-00523697 • Address: 1827 MARYDALE DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00523697
Address
1827 MARYDALE DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:19:32.000
Status
Closed
Created Date
2017-10-23T15:19:32.000
Update Date
2017-10-26T07:52:41.000
Closed Date
2017-10-26T07:52:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475282.0323205
Y Coordinate
6963880.92490115
Lat Long Location
1827 MARYDALE DR, DALLAS, TX 75208
Unique Key
1300259227
18-00106347
Service Request Number: 18-00106347 • Address: 1300 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
18-00106347
Address
1300 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T15:53:49.000
Status
Closed
Created Date
2018-03-09T15:53:49.000
Update Date
2018-03-11T07:52:08.000
Closed Date
2018-03-11T07:52:08.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490630.18170182
Y Coordinate
6935510.62127921
Lat Long Location
1300 E LEDBETTER DR, DALLAS, TX 75216
Unique Key
1315966732
18-00044546
Service Request Number: 18-00044546 • Address: 1926 PIN OAK LN, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00044546
Address
1926 PIN OAK LN, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-15T16:02:01.000
Status
Closed
Created Date
2018-01-31T16:02:01.000
Update Date
2018-02-17T07:54:47.000
Closed Date
2018-02-17T07:54:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2550851.10193626
Y Coordinate
6936001.76714486
Lat Long Location
1926 PIN OAK LN, DALLAS, TX 75253
Unique Key
1311209247
18-00126650
Service Request Number: 18-00126650 • Address: MAPLE AVE & MCKINNEY AVE, DALLAS, TX 75201 • City Council District: 14
Service Request Number
18-00126650
Address
MAPLE AVE & MCKINNEY AVE, DALLAS, TX 75201
City Council District
14
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-28T11:41:25.000
Status
Closed
Created Date
2018-03-21T11:41:25.000
Update Date
2018-03-24T15:32:49.000
Closed Date
2018-03-24T15:32:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2490083.29574948
Y Coordinate
6975992.58512853
Lat Long Location
MAPLE AVE & MCKINNEY AVE, DALLAS, TX 75201
Unique Key
1317464565
18-00129493
Service Request Number: 18-00129493 • Address: 6248 ORAM ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
18-00129493
Address
6248 ORAM ST, DALLAS, TX 75214
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-24T14:25:57.000
Status
Closed
Created Date
2018-03-22T14:25:57.000
Update Date
2018-03-24T16:08:29.000
Closed Date
2018-03-24T16:03:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2503947.4252773
Y Coordinate
6983442.59948803
Lat Long Location
6248 ORAM ST, DALLAS, TX 75214
Unique Key
1317660156
17-00462606
Service Request Number: 17-00462606 • Address: 2215 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00462606
Address
2215 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T11:11:25.000
Status
Closed
Created Date
2017-09-14T11:11:25.000
Update Date
2017-10-26T15:24:29.000
Closed Date
2017-10-26T15:24:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474420.50603592
Y Coordinate
6948990.72453091
Lat Long Location
2215 W ILLINOIS AVE, DALLAS, TX 75224
Unique Key
1294873703
17-00527899
Service Request Number: 17-00527899 • Address: 1719 MARYLAND AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527899
Address
1719 MARYLAND AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T16:30:39.000
Status
Closed
Created Date
2017-10-25T16:30:39.000
Update Date
2017-10-26T07:50:53.000
Closed Date
2017-10-26T07:50:53.000
Outcome
Resolved - Animal Picked Up
Priority
Urgent
Method Received Description
Proactive
X Coordinate
2487180.31119584
Y Coordinate
6951589.35715929
Lat Long Location
1719 MARYLAND AVE, DALLAS, TX 75216
Unique Key
1300608348
17-00524989
Service Request Number: 17-00524989 • Address: 5842 PROSPECT AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00524989
Address
5842 PROSPECT AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:35:30.000
Status
Closed
Created Date
2017-10-24T10:35:30.000
Update Date
2017-10-26T08:35:30.000
Closed Date
2017-10-26T08:35:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500837.26908866
Y Coordinate
6983741.92225487
Lat Long Location
5842 PROSPECT AVE, DALLAS, TX 75206
Unique Key
1300373551
17-00512604
Service Request Number: 17-00512604 • Address: 130 S PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00512604
Address
130 S PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T12:21:34.000
Status
Closed
Created Date
2017-10-16T12:21:34.000
Update Date
2017-10-25T16:38:14.000
Closed Date
2017-10-25T16:38:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2539425.6396552
Y Coordinate
6946743.25579351
Lat Long Location
130 S PLEASANT WOODS DR, DALLAS, TX 75217
Unique Key
1299308370
18-00002699
Service Request Number: 18-00002699 • Address: 221 S GARRETT AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
18-00002699
Address
221 S GARRETT AVE, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-06-25T10:56:21.000
Status
Closed
Created Date
2018-01-03T10:56:21.000
Update Date
2018-02-17T16:46:48.000
Closed Date
2018-02-17T16:46:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503124.70664751
Y Coordinate
6976794.73566592
Lat Long Location
221 S GARRETT AVE, DALLAS, TX 75214
Unique Key
1307975331
17-00526779
Service Request Number: 17-00526779 • Address: 10020 TEAGARDEN RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00526779
Address
10020 TEAGARDEN RD, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T09:38:02.000
Status
Closed
Created Date
2017-10-25T09:38:02.000
Update Date
2017-10-26T07:56:12.000
Closed Date
2017-10-26T07:56:13.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2538153.49914505
Y Coordinate
6933898.23006493
Lat Long Location
10020 TEAGARDEN RD, DALLAS, TX 75217
Unique Key
1300527217
17-00520775
Service Request Number: 17-00520775 • Address: 211 CENTRE ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00520775
Address
211 CENTRE ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T16:31:19.000
Status
Closed
Created Date
2017-10-20T16:31:19.000
Update Date
2017-10-26T11:59:33.000
Closed Date
2017-10-26T11:59:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483507.56358123
Y Coordinate
6957106.85489881
Lat Long Location
211 CENTRE ST, DALLAS, TX 75208
Unique Key
1299971988
18-00064437
Service Request Number: 18-00064437 • Address: 3407 MISTY MEADOW DR, DALLAS, TX 75287 • City Council District: 12
Service Request Number
18-00064437
Address
3407 MISTY MEADOW DR, DALLAS, TX 75287
City Council District
12
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-15T09:57:19.000
Status
Closed
Created Date
2018-02-14T09:57:19.000
Update Date
2018-03-11T21:22:18.000
Closed Date
2018-03-11T21:22:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471062.59959356
Y Coordinate
7048172.12037904
Lat Long Location
3407 MISTY MEADOW DR, DALLAS, TX 75287
Unique Key
1312801563
17-00428627
Service Request Number: 17-00428627 • Address: 7218 KAYWOOD DR, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00428627
Address
7218 KAYWOOD DR, DALLAS, TX 75209
City Council District
2
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-05T15:40:00.000
Status
Closed
Created Date
2017-08-25T15:40:00.000
Update Date
2017-10-25T17:11:26.000
Closed Date
2017-10-25T17:11:26.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2482541.59525138
Y Coordinate
6994632.64640018
Lat Long Location
7218 KAYWOOD DR, DALLAS, TX 75209
Unique Key
1291969660
17-00515917
Service Request Number: 17-00515917 • Address: 3229 HEALEY DR, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00515917
Address
3229 HEALEY DR, DALLAS, 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T09:34:16.000
Status
Closed
Created Date
2017-10-18T09:34:16.000
Update Date
2017-10-26T10:22:24.000
Closed Date
2017-10-26T10:22:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2533456.39642259
Y Coordinate
6987360.27332576
Lat Long Location
3229 HEALEY DR, DALLAS, 75228
Unique Key
1299578291
17-00522481
Service Request Number: 17-00522481 • Address: 1600 MARY ELLEN AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00522481
Address
1600 MARY ELLEN AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T08:54:47.000
Status
Closed
Created Date
2017-10-23T08:54:47.000
Update Date
2017-10-26T14:41:11.000
Closed Date
2017-10-26T14:41:12.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494705.54461046
Y Coordinate
6952071.58783892
Lat Long Location
1600 MARY ELLEN AVE, DALLAS, TX 75203
Unique Key
1300178616
18-00132647
Service Request Number: 18-00132647 • Address: 510 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00132647
Address
510 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T08:42:49.000
Status
Closed
Created Date
2018-03-24T08:42:49.000
Update Date
2018-03-24T10:08:04.000
Closed Date
2018-03-24T10:08:04.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491500.40570952
Y Coordinate
6957798.64768149
Lat Long Location
510 S CORINTH ST RD, DALLAS, TX 75203
Unique Key
1317891121
17-00503048
Service Request Number: 17-00503048 • Address: 2188 JORDAN VALLEY RD, DALLAS, 75253 • City Council District: 8
Service Request Number
17-00503048
Address
2188 JORDAN VALLEY RD, DALLAS, 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-06T19:06:38.000
Status
Closed
Created Date
2017-10-09T19:06:38.000
Update Date
2017-10-26T10:22:24.000
Closed Date
2017-10-26T10:22:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2547515.97738144
Y Coordinate
6935297.7048702
Lat Long Location
2188 JORDAN VALLEY RD, DALLAS, 75253
Unique Key
1298463659
18-00070067
Service Request Number: 18-00070067 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070067
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T10:57:00.000
Status
Closed
Created Date
2018-02-17T10:57:00.000
Update Date
2018-02-17T10:57:41.000
Closed Date
2018-02-17T10:57:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313220430
17-00422236
Service Request Number: 17-00422236 • Address: 1200 SAN PATRICIO DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00422236
Address
1200 SAN PATRICIO DR, DALLAS, TX 75218
City Council District
9
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-11T08:27:31.000
Status
Closed
Created Date
2017-08-23T08:27:31.000
Update Date
2017-10-26T16:04:41.000
Closed Date
2017-10-26T16:04:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2522973.64495775
Y Coordinate
6993272.90752712
Lat Long Location
1200 SAN PATRICIO DR, DALLAS, TX 75218
Unique Key
1291431249
18-00080840
Service Request Number: 18-00080840 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080840
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T08:43:27.000
Status
Closed
Created Date
2018-02-24T08:43:27.000
Update Date
2018-02-24T08:44:03.000
Closed Date
2018-02-24T08:44:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314073800
17-00525690
Service Request Number: 17-00525690 • Address: 2537 NORWOOD DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00525690
Address
2537 NORWOOD DR, DALLAS, TX 75228
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T14:37:50.000
Status
Duplicate (closed)
Created Date
2017-10-24T14:37:50.000
Update Date
2017-10-26T13:11:16.000
Closed Date
2017-10-26T13:11:16.000
Priority
Standard
Method Received Description
Web
X Coordinate
2530090.89475525
Y Coordinate
6993207.01457977
Lat Long Location
2537 NORWOOD DR, DALLAS, TX 75228
Unique Key
1300423457
17-00392462
Service Request Number: 17-00392462 • Address: 6514 LEANING OAKS ST, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00392462
Address
6514 LEANING OAKS ST, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-30T15:10:32.000
Status
Closed
Created Date
2017-08-07T15:10:32.000
Update Date
2017-10-26T11:40:05.000
Closed Date
2017-10-26T11:40:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500995.23837291
Y Coordinate
6926985.84794943
Lat Long Location
6514 LEANING OAKS ST, DALLAS, TX 75241
Unique Key
1288804200
18-00132667
Service Request Number: 18-00132667 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132667
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:15:46.000
Status
Closed
Created Date
2018-03-24T09:15:46.000
Update Date
2018-03-24T09:16:20.000
Closed Date
2018-03-24T09:16:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317892877
18-00131805
Service Request Number: 18-00131805 • Address: 6927 LACY BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00131805
Address
6927 LACY BLVD, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-28T14:48:18.000
Status
Closed
Created Date
2018-03-23T14:48:18.000
Update Date
2018-03-24T11:08:15.000
Closed Date
2018-03-24T11:08:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2521082.13805324
Y Coordinate
6964978.15013581
Lat Long Location
6927 LACY BLVD, DALLAS, TX 75227
Unique Key
1317823609
18-00080318
Service Request Number: 18-00080318 • Address: 1805 DUDLEY ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
18-00080318
Address
1805 DUDLEY ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T15:28:09.000
Status
Closed
Created Date
2018-02-23T15:28:09.000
Update Date
2018-02-24T09:51:37.000
Closed Date
2018-02-24T09:51:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491394.49976025
Y Coordinate
6953901.56882569
Lat Long Location
1805 DUDLEY ST, DALLAS, TX 75203
Unique Key
1314010998
17-00527178
Service Request Number: 17-00527178 • Address: 11525 HILLCREST RD, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00527178
Address
11525 HILLCREST RD, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T11:55:19.000
Status
Closed
Created Date
2017-10-25T11:55:19.000
Update Date
2017-10-26T15:25:38.000
Closed Date
2017-10-26T15:25:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494114.92786604
Y Coordinate
7016579.35221468
Lat Long Location
11525 HILLCREST RD, DALLAS, TX 75230
Unique Key
1300555199
17-00485503
Service Request Number: 17-00485503 • Address: 6116 WOFFORD DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00485503
Address
6116 WOFFORD DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-04T08:49:43.000
Status
Closed
Created Date
2017-09-28T08:49:43.000
Update Date
2017-10-25T16:04:19.000
Closed Date
2017-10-25T16:04:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2516668.16423183
Y Coordinate
6967717.92381817
Lat Long Location
6116 WOFFORD DR, DALLAS, TX 75227
Unique Key
1296800450
18-00069932
Service Request Number: 18-00069932 • Address: 3500 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00069932
Address
3500 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T07:43:48.000
Status
Closed
Created Date
2018-02-17T07:43:48.000
Update Date
2018-02-17T10:26:52.000
Closed Date
2018-02-17T10:26:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502151.14003049
Y Coordinate
6947453.61574243
Lat Long Location
3500 E ILLINOIS AVE, DALLAS, TX 75216
Unique Key
1313208472
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