311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
17-00521218
Service Request Number: 17-00521218 • Address: 3185 W WHEATLAND RD, DALLAS, 75237 • City Council District: 8
Service Request Number
17-00521218
Address
3185 W WHEATLAND RD, DALLAS, 75237
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-28T10:32:49.000
Status
Closed
Created Date
2017-10-21T10:32:49.000
Update Date
2017-10-25T14:34:09.000
Closed Date
2017-10-25T14:34:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469551.7975419
Y Coordinate
6922446.59968784
Lat Long Location
3185 W WHEATLAND RD, DALLAS, 75237
Unique Key
1300024570
18-00069124
Service Request Number: 18-00069124 • Address: 5006 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00069124
Address
5006 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T14:03:55.000
Status
Closed
Created Date
2018-02-16T14:03:55.000
Update Date
2018-02-17T10:00:10.000
Closed Date
2018-02-17T10:00:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Web
X Coordinate
2482620.62837527
Y Coordinate
6994414.49556002
Lat Long Location
5006 W UNIVERSITY BLVD, DALLAS, TX 75209
Unique Key
1313142541
17-00521136
Service Request Number: 17-00521136 • Address: 5820 BRYAN PKWY, DALLAS, 75206 • City Council District: 14
Service Request Number
17-00521136
Address
5820 BRYAN PKWY, DALLAS, 75206
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-28T09:22:23.000
Status
Closed
Created Date
2017-10-21T09:22:23.000
Update Date
2017-10-26T11:40:26.000
Closed Date
2017-10-26T11:40:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500725.27888644
Y Coordinate
6981251.28546356
Lat Long Location
5820 BRYAN PKWY, DALLAS, 75206
Unique Key
1300016501
17-00527589
Service Request Number: 17-00527589 • Address: 11 PARLIAMENT PL, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00527589
Address
11 PARLIAMENT PL, DALLAS, TX 75225
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-08T14:40:29.000
Status
Closed
Created Date
2017-10-25T14:40:29.000
Update Date
2017-10-25T14:49:12.000
Closed Date
2017-10-25T14:49:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2498101.15669071
Y Coordinate
7006425.24986656
Lat Long Location
11 PARLIAMENT PL, DALLAS, TX 75225
Unique Key
1300583678
17-00503824
Service Request Number: 17-00503824 • Address: 5825 WILLOW LN, DALLAS, TX 75230 • City Council District: 13
Service Request Number
17-00503824
Address
5825 WILLOW LN, DALLAS, TX 75230
City Council District
13
Department
Public Works Department
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-21T11:37:38.000
Status
Closed
Created Date
2017-10-10T11:37:38.000
Update Date
2017-10-26T04:46:10.000
Closed Date
2017-10-26T04:46:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487444.29689969
Y Coordinate
7019461.95554857
Lat Long Location
5825 WILLOW LN, DALLAS, TX 75230
Unique Key
1298534916
17-00489182
Service Request Number: 17-00489182 • Address: 6804 LACY BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00489182
Address
6804 LACY BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T12:46:54.000
Status
Closed
Created Date
2017-09-30T12:46:54.000
Update Date
2017-10-26T14:36:06.000
Closed Date
2017-10-26T14:36:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520430.68694762
Y Coordinate
6965010.12977159
Lat Long Location
6804 LACY BLVD, DALLAS, TX 75227
Unique Key
1297262173
18-00070203
Service Request Number: 18-00070203 • Address: 1700 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070203
Address
1700 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T13:11:45.000
Status
Closed
Created Date
2018-02-17T13:11:45.000
Update Date
2018-02-17T13:44:53.000
Closed Date
2018-02-17T13:44:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496153.17018769
Y Coordinate
6978928.41297405
Lat Long Location
1700 N PEAK ST, DALLAS, TX 75204
Unique Key
1313231718
17-00523197
Service Request Number: 17-00523197 • Address: 1203 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00523197
Address
1203 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T12:37:06.000
Status
Closed
Created Date
2017-10-23T12:37:06.000
Update Date
2017-10-26T09:47:29.000
Closed Date
2017-10-26T09:47:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2489431.91638187
Y Coordinate
6936529.82699257
Lat Long Location
1203 E PENTAGON PKWY, DALLAS, TX 75216
Unique Key
1300226111
17-00462503
Service Request Number: 17-00462503 • Address: SPRINGHILL DR & WESTGLEN DR, DALLAS, TX • City Council District: 9
Service Request Number
17-00462503
Address
SPRINGHILL DR & WESTGLEN DR, DALLAS, TX
City Council District
9
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-03T10:32:50.000
Status
Closed
Created Date
2017-09-14T10:32:50.000
Update Date
2017-10-25T16:03:27.000
Closed Date
2017-10-25T16:03:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2520508.12790266
Y Coordinate
6983870.09567229
Lat Long Location
SPRINGHILL DR & WESTGLEN DR, DALLAS, TX
Unique Key
1294865735
17-00527185
Service Request Number: 17-00527185 • Address: 9120 SCYENE RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00527185
Address
9120 SCYENE RD, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T12:00:00.000
Status
Closed
Created Date
2017-10-25T12:00:00.000
Update Date
2017-10-26T07:55:35.000
Closed Date
2017-10-26T07:55:35.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532068.66518736
Y Coordinate
6965543.79047636
Lat Long Location
9120 SCYENE RD, DALLAS, TX 75227
Unique Key
1300555831
17-00494747
Service Request Number: 17-00494747 • Address: 1474 ANNEX AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00494747
Address
1474 ANNEX AVE, DALLAS, TX 75204
City Council District
2
Department
Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-12-08T10:38:32.000
Status
Closed
Created Date
2017-10-04T10:38:32.000
Update Date
2017-10-26T10:30:21.000
Closed Date
2017-10-26T10:30:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497913.09545134
Y Coordinate
6979093.26857795
Lat Long Location
1474 ANNEX AVE, DALLAS, TX 75204
Unique Key
1297742265
17-00525304
Service Request Number: 17-00525304 • Address: 5106 JUNIUS ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00525304
Address
5106 JUNIUS ST, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:20:00.000
Status
Closed
Created Date
2017-10-24T12:20:00.000
Update Date
2017-10-26T11:14:25.000
Closed Date
2017-10-26T11:14:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501382.74157773
Y Coordinate
6978910.35926803
Lat Long Location
5106 JUNIUS ST, DALLAS, TX 75214
Unique Key
1300396405
18-00080850
Service Request Number: 18-00080850 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080850
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-16T08:50:37.000
Status
Closed
Created Date
2018-02-24T08:50:37.000
Update Date
2018-02-24T08:51:23.000
Closed Date
2018-02-24T08:51:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1314074455
17-00553194
Service Request Number: 17-00553194 • Address: 6909 BARRETT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00553194
Address
6909 BARRETT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T14:42:10.000
Status
Closed
Created Date
2017-11-12T14:42:10.000
Update Date
2017-11-12T15:11:06.000
Closed Date
2017-11-12T15:11:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520952.78160179
Y Coordinate
6952955.45887696
Lat Long Location
6909 BARRETT DR, DALLAS, TX 75217
Unique Key
1302718738
18-00067925
Service Request Number: 18-00067925 • Address: 8341 CAMPANELLA DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00067925
Address
8341 CAMPANELLA DR, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T02:17:22.000
Status
Closed
Created Date
2018-02-16T02:17:22.000
Update Date
2018-02-17T07:56:32.000
Closed Date
2018-02-17T07:56:32.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502746.49122048
Y Coordinate
7021501.28303865
Lat Long Location
8341 CAMPANELLA DR, DALLAS, TX 75243
Unique Key
1313056803
18-00070284
Service Request Number: 18-00070284 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070284
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T14:30:07.000
Status
Closed
Created Date
2018-02-17T14:30:07.000
Update Date
2018-02-17T14:30:39.000
Closed Date
2018-02-17T14:30:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313237603
17-00529269
Service Request Number: 17-00529269 • Address: 5540 ELLSWORTH AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00529269
Address
5540 ELLSWORTH AVE, DALLAS, TX 75206
City Council District
14
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:42:08.000
Status
Closed
Created Date
2017-10-26T13:42:08.000
Update Date
2017-10-26T14:28:10.000
Closed Date
2017-10-26T14:28:10.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2498817.49849722
Y Coordinate
6990561.72150147
Lat Long Location
5540 ELLSWORTH AVE, DALLAS, TX 75206
Unique Key
1300728114
17-00529850
Service Request Number: 17-00529850 • Address: C F HAWN SERV N & S MASTERS DR, DALLAS, • City Council District: 5
Service Request Number
17-00529850
Address
C F HAWN SERV N & S MASTERS DR, DALLAS,
City Council District
5
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T16:58:33.000
Status
Closed
Created Date
2017-10-26T16:58:33.000
Update Date
2017-10-26T17:09:11.000
Closed Date
2017-10-26T17:09:11.000
Outcome
Resolved - Not City Jurisdiction
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537938.16983042
Y Coordinate
6942753.22929514
Lat Long Location
C F HAWN SERV N & S MASTERS DR, DALLAS,
Unique Key
1300775581
17-00510665
Service Request Number: 17-00510665 • Address: 2684 ARROYO AVE, DALLAS, 75219 • City Council District: 2
Service Request Number
17-00510665
Address
2684 ARROYO AVE, DALLAS, 75219
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-09T22:02:19.000
Status
Closed
Created Date
2017-10-13T22:02:19.000
Update Date
2017-10-26T13:02:02.000
Closed Date
2017-10-26T13:02:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484502.41486666
Y Coordinate
6982564.33366982
Lat Long Location
2684 ARROYO AVE, DALLAS, 75219
Unique Key
1299102494
18-00068912
Service Request Number: 18-00068912 • Address: 7203 MORTON ST, DALLAS, 75209 • City Council District: 2
Service Request Number
18-00068912
Address
7203 MORTON ST, DALLAS, 75209
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T12:52:07.000
Status
Closed
Created Date
2018-02-16T12:52:07.000
Update Date
2018-02-17T09:45:07.000
Closed Date
2018-02-17T09:45:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483245.47897427
Y Coordinate
6994454.77888333
Lat Long Location
7203 MORTON ST, DALLAS, 75209
Unique Key
1313128709
18-00070347
Service Request Number: 18-00070347 • Address: 7900 L B J FWY, DALLAS, TX 75251 • City Council District: 11
Service Request Number
18-00070347
Address
7900 L B J FWY, DALLAS, TX 75251
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T16:03:21.000
Status
Closed
Created Date
2018-02-17T16:03:21.000
Update Date
2018-02-17T16:05:13.000
Closed Date
2018-02-17T16:05:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499061.60521881
Y Coordinate
7023427.24124772
Lat Long Location
7900 L B J FWY, DALLAS, TX 75251
Unique Key
1313242353
17-00531082
Service Request Number: 17-00531082 • Address: 6040 MARQUITA AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00531082
Address
6040 MARQUITA AVE, DALLAS, TX 75206
City Council District
14
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-12T14:08:05.000
Status
Closed
Created Date
2017-10-27T14:08:05.000
Update Date
2018-03-10T15:11:32.000
Closed Date
2018-03-10T15:11:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2502092.21523797
Y Coordinate
6987840.20669614
Lat Long Location
6040 MARQUITA AVE, DALLAS, TX 75206
Unique Key
1300871198
17-00584270
Service Request Number: 17-00584270 • Address: 5121 EAST SIDE AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
17-00584270
Address
5121 EAST SIDE AVE, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-30T08:46:54.000
Status
Closed
Created Date
2017-12-06T08:46:54.000
Update Date
2018-03-10T09:51:58.000
Closed Date
2018-03-10T09:51:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503036.69823345
Y Coordinate
6977042.51051755
Lat Long Location
5121 EAST SIDE AVE, DALLAS, TX 75214
Unique Key
1305303778
18-00107703
Service Request Number: 18-00107703 • Address: 6930 WOODARD AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107703
Address
6930 WOODARD AVE, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T10:35:02.000
Status
Closed
Created Date
2018-03-11T10:35:02.000
Update Date
2018-03-11T11:03:13.000
Closed Date
2018-03-11T11:03:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521320.59045989
Y Coordinate
6968382.93613617
Lat Long Location
6930 WOODARD AVE, DALLAS, TX 75227
Unique Key
1316085508
17-00523593
Service Request Number: 17-00523593 • Address: 2803 THOMAS TOLBERT AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00523593
Address
2803 THOMAS TOLBERT AVE, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:59:24.000
Status
Closed
Created Date
2017-10-23T14:59:24.000
Update Date
2017-10-26T11:47:34.000
Closed Date
2017-10-26T11:47:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500199.35154282
Y Coordinate
6967651.66270192
Lat Long Location
2803 THOMAS TOLBERT AVE, DALLAS, TX 75215
Unique Key
1300253659
17-00512569
Service Request Number: 17-00512569 • Address: SEPTEMBER LN & GRADY LN, DALLAS, TX • City Council District: 5
Service Request Number
17-00512569
Address
SEPTEMBER LN & GRADY LN, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-20T12:02:52.000
Status
Closed
Created Date
2017-10-16T12:02:52.000
Update Date
2017-10-26T14:22:51.000
Closed Date
2017-10-26T14:22:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2537210.96756502
Y Coordinate
6947061.83819243
Lat Long Location
SEPTEMBER LN & GRADY LN, DALLAS, TX
Unique Key
1299305237
18-00070493
Service Request Number: 18-00070493 • Address: 1246 ASPERMONT AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00070493
Address
1246 ASPERMONT AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T22:56:41.000
Status
Closed
Created Date
2018-02-17T22:56:41.000
Update Date
2018-02-17T23:23:28.000
Closed Date
2018-02-17T23:23:28.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489000.87730152
Y Coordinate
6939945.66581327
Lat Long Location
1246 ASPERMONT AVE, DALLAS, TX 75216
Unique Key
1313258248
17-00291093
Service Request Number: 17-00291093 • Address: 100 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00291093
Address
100 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T17:53:53.000
Status
Closed
Created Date
2017-06-18T17:53:53.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-21T17:10:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491355.45919984
Y Coordinate
6959479.32156602
Lat Long Location
100 S CORINTH ST RD, DALLAS, TX 75203
Unique Key
1277857202
17-00524703
Service Request Number: 17-00524703 • Address: 3141 WILDFLOWER DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00524703
Address
3141 WILDFLOWER DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-21T09:20:19.000
Status
Closed
Created Date
2017-10-24T09:20:19.000
Update Date
2017-10-26T10:04:58.000
Closed Date
2017-10-26T10:04:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2467485.66512693
Y Coordinate
7015009.98185588
Lat Long Location
3141 WILDFLOWER DR, DALLAS, TX 75229
Unique Key
1300353071
17-00525999
Service Request Number: 17-00525999 • Address: 4400 W LOVERS LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00525999
Address
4400 W LOVERS LN, DALLAS, TX 75209
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Tree Removal - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T16:09:46.000
Status
Closed
Created Date
2017-10-24T16:09:46.000
Update Date
2017-10-26T09:47:02.000
Closed Date
2017-10-26T09:47:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479755.75103512
Y Coordinate
6996643.29795636
Lat Long Location
4400 W LOVERS LN, DALLAS, TX 75209
Unique Key
1300445549
17-00528628
Service Request Number: 17-00528628 • Address: 9439 CABO SAN LUCAS DR, DALLAS, 75217 • City Council District: 8
Service Request Number
17-00528628
Address
9439 CABO SAN LUCAS DR, DALLAS, 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-02T10:14:21.000
Status
Closed
Created Date
2017-10-26T10:14:21.000
Update Date
2017-10-26T14:58:24.000
Closed Date
2017-10-26T14:58:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2534308.85045283
Y Coordinate
6936835.00253329
Lat Long Location
9439 CABO SAN LUCAS DR, DALLAS, 75217
Unique Key
1300677100
18-00081209
Service Request Number: 18-00081209 • Address: 7330 FENTON DR, DALLAS, TX 75231 • City Council District: 9
Service Request Number
18-00081209
Address
7330 FENTON DR, DALLAS, TX 75231
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T14:44:46.000
Status
Closed
Created Date
2018-02-24T14:44:46.000
Update Date
2018-02-24T18:00:30.000
Closed Date
2018-02-24T18:00:30.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2510077.08266986
Y Coordinate
6999389.82218117
Lat Long Location
7330 FENTON DR, DALLAS, TX 75231
Unique Key
1314102326
18-00106319
Service Request Number: 18-00106319 • Address: 917 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00106319
Address
917 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T15:48:18.000
Status
Closed
Created Date
2018-03-09T15:48:18.000
Update Date
2018-03-11T07:52:03.000
Closed Date
2018-03-11T07:52:02.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2488005.13932037
Y Coordinate
6954780.43729045
Lat Long Location
917 E WACO AVE, DALLAS, TX 75216
Unique Key
1315965118
18-00106894
Service Request Number: 18-00106894 • Address: RAVENVIEW RD & S BELT LINE RD, DALLAS, TX • City Council District: 8
Service Request Number
18-00106894
Address
RAVENVIEW RD & S BELT LINE RD, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-19T09:10:55.000
Status
Closed
Created Date
2018-03-10T09:10:55.000
Update Date
2018-03-10T09:14:02.000
Closed Date
2018-03-10T09:14:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2557067.47664423
Y Coordinate
6944068.27249818
Lat Long Location
RAVENVIEW RD & S BELT LINE RD, DALLAS, TX
Unique Key
1316016906
17-00529285
Service Request Number: 17-00529285 • Address: 3500 W WHEATLAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00529285
Address
3500 W WHEATLAND RD, DALLAS, TX 75237
City Council District
8
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-09T13:47:32.000
Status
Closed
Created Date
2017-10-26T13:47:32.000
Update Date
2017-10-26T13:57:57.000
Closed Date
2017-10-26T13:57:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468214.27000297
Y Coordinate
6922336.11943127
Lat Long Location
3500 W WHEATLAND RD, DALLAS, TX 75237
Unique Key
1300728971
18-00070450
Service Request Number: 18-00070450 • Address: 5801 PRESTON OAKS RD, DALLAS, TX 75254 • City Council District: 11
Service Request Number
18-00070450
Address
5801 PRESTON OAKS RD, DALLAS, TX 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T18:47:18.000
Status
Closed
Created Date
2018-02-17T18:47:18.000
Update Date
2018-02-17T20:12:46.000
Closed Date
2018-02-17T20:12:46.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487404.97225344
Y Coordinate
7029916.16898025
Lat Long Location
5801 PRESTON OAKS RD, DALLAS, TX 75254
Unique Key
1313251538
18-00107154
Service Request Number: 18-00107154 • Address: 6531 WICKERWOOD DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
18-00107154
Address
6531 WICKERWOOD DR, DALLAS, TX 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T12:35:19.000
Status
Closed
Created Date
2018-03-10T12:35:19.000
Update Date
2018-03-10T14:20:27.000
Closed Date
2018-03-10T14:20:27.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491445.75378968
Y Coordinate
7040415.06685895
Lat Long Location
6531 WICKERWOOD DR, DALLAS, TX 75248
Unique Key
1316035480
18-00070400
Service Request Number: 18-00070400 • Address: 4304 ROSELAND AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070400
Address
4304 ROSELAND AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-04-24T17:02:53.000
Status
Closed
Created Date
2018-02-17T17:02:53.000
Update Date
2018-02-17T17:20:00.000
Closed Date
2018-02-17T17:20:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496034.61970426
Y Coordinate
6979054.28837526
Lat Long Location
4304 ROSELAND AVE, DALLAS, TX 75204
Unique Key
1313247251
18-00034169
Service Request Number: 18-00034169 • Address: 1504 GRANTBROOK LN, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00034169
Address
1504 GRANTBROOK LN, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-03-01T23:41:35.000
Status
Closed
Created Date
2018-01-24T23:41:35.000
Update Date
2018-02-17T10:19:19.000
Closed Date
2018-02-17T10:19:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2524492.01522594
Y Coordinate
6982351.89119179
Lat Long Location
1504 GRANTBROOK LN, DALLAS, TX 75228
Unique Key
1310413415
17-00527108
Service Request Number: 17-00527108 • Address: MENGER AVE & LASCA ST, DALLAS, TX • City Council District: 7
Service Request Number
17-00527108
Address
MENGER AVE & LASCA ST, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T11:32:35.000
Status
Closed
Created Date
2017-10-25T11:32:35.000
Update Date
2017-10-26T07:55:36.000
Closed Date
2017-10-26T07:55:36.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517055.88434173
Y Coordinate
6967229.53036014
Lat Long Location
MENGER AVE & LASCA ST, DALLAS, TX
Unique Key
1300550531
18-00212083
Service Request Number: 18-00212083 • Address: 1710 MARBURG ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00212083
Address
1710 MARBURG ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-05-07T07:36:25.000
Status
Closed
Created Date
2018-05-06T07:36:25.000
Update Date
2018-05-06T09:05:04.000
Closed Date
2018-05-06T09:05:04.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502280.97548041
Y Coordinate
6960317.96921343
Lat Long Location
1710 MARBURG ST, DALLAS, TX 75215
Unique Key
1325498317
18-00132365
Service Request Number: 18-00132365 • Address: 9411 LIMESTONE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00132365
Address
9411 LIMESTONE DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T18:18:17.000
Status
Closed
Created Date
2018-03-23T18:18:17.000
Update Date
2018-03-24T07:52:10.000
Closed Date
2018-03-24T07:52:10.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533921.90209727
Y Coordinate
6958771.30538637
Lat Long Location
9411 LIMESTONE DR, DALLAS, TX 75217
Unique Key
1317863046
17-00490487
Service Request Number: 17-00490487 • Address: 5102 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00490487
Address
5102 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T08:25:26.000
Status
Closed
Created Date
2017-10-02T08:25:26.000
Update Date
2017-10-26T11:14:03.000
Closed Date
2017-10-26T11:14:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526394.20768389
Y Coordinate
6973760.64683356
Lat Long Location
5102 S BUCKNER BLVD, DALLAS, TX 75227
Unique Key
1297396787
18-00027581
Service Request Number: 18-00027581 • Address: 10122 GOODING DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
18-00027581
Address
10122 GOODING DR, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-12T15:08:06.000
Status
Closed
Created Date
2018-01-20T15:08:06.000
Update Date
2018-02-17T10:24:21.000
Closed Date
2018-02-17T10:24:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477053.31580617
Y Coordinate
7008300.68751268
Lat Long Location
10122 GOODING DR, DALLAS, TX 75229
Unique Key
1309913338
17-00488507
Service Request Number: 17-00488507 • Address: 10401 SEAGOVILLE RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00488507
Address
10401 SEAGOVILLE RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-27T16:12:46.000
Status
Closed
Created Date
2017-09-29T16:12:46.000
Update Date
2017-10-26T11:22:02.000
Closed Date
2017-10-26T11:22:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2538643.22772959
Y Coordinate
6944503.53295732
Lat Long Location
10401 SEAGOVILLE RD, DALLAS, TX 75217
Unique Key
1297131306
17-00527287
Service Request Number: 17-00527287 • Address: 4431 KOLLOCH DR, DALLAS, TX • City Council District: 4
Service Request Number
17-00527287
Address
4431 KOLLOCH DR, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T12:41:22.000
Status
Closed
Created Date
2017-10-25T12:41:22.000
Update Date
2017-10-26T16:33:27.000
Closed Date
2017-10-26T16:33:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2503826.16693889
Y Coordinate
6945203.40664767
Lat Long Location
4431 KOLLOCH DR, DALLAS, TX
Unique Key
1300562726
18-00077745
Service Request Number: 18-00077745 • Address: 2650 GIBBS WILLIAMS RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00077745
Address
2650 GIBBS WILLIAMS RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-06-29T13:04:39.000
Status
Closed
Created Date
2018-02-22T13:04:39.000
Update Date
2018-02-24T09:06:39.000
Closed Date
2018-02-24T09:06:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2471953.01775745
Y Coordinate
6940857.05031418
Lat Long Location
2650 GIBBS WILLIAMS RD, DALLAS, TX 75233
Unique Key
1313824796
17-00522157
Service Request Number: 17-00522157 • Address: 5728 COVEHAVEN DR, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00522157
Address
5728 COVEHAVEN DR, DALLAS, TX 75252
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T19:21:25.000
Status
Closed
Created Date
2017-10-22T19:21:25.000
Update Date
2017-10-26T12:33:50.000
Closed Date
2017-10-26T11:00:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487814.75590347
Y Coordinate
7050024.6742529
Lat Long Location
5728 COVEHAVEN DR, DALLAS, TX 75252
Unique Key
1300138684
17-00521459
Service Request Number: 17-00521459 • Address: 10430 DESDEMONA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00521459
Address
10430 DESDEMONA DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T14:25:50.000
Status
Closed
Created Date
2017-10-21T14:25:50.000
Update Date
2017-10-26T11:21:01.000
Closed Date
2017-10-26T11:21:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527147.80949358
Y Coordinate
6992812.7200299
Lat Long Location
10430 DESDEMONA DR, DALLAS, TX 75228
Unique Key
1300049288
18-00070198
Service Request Number: 18-00070198 • Address: 4300 ROSS AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070198
Address
4300 ROSS AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T13:06:22.000
Status
Closed
Created Date
2018-02-17T13:06:22.000
Update Date
2018-02-17T13:17:45.000
Closed Date
2018-02-17T13:17:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496317.45318383
Y Coordinate
6978756.54655248
Lat Long Location
4300 ROSS AVE, DALLAS, TX 75204
Unique Key
1313231327