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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00070114
Service Request Number: 18-00070114 • Address: 6400 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00070114
Address
6400 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T11:44:48.000
Status
Closed
Created Date
2018-02-17T11:44:48.000
Update Date
2018-02-17T11:46:16.000
Closed Date
2018-02-17T11:46:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2508932.33015071
Y Coordinate
6978168.94523787
Lat Long Location
6400 EAST GRAND AVE, DALLAS, TX 75223
Unique Key
1313224314
18-00133184
Service Request Number: 18-00133184 • Address: 840 DEERWOOD DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00133184
Address
840 DEERWOOD DR, DALLAS, TX 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T19:27:50.000
Status
Closed
Created Date
2018-03-24T19:27:50.000
Update Date
2018-03-25T01:08:29.000
Closed Date
2018-03-25T01:08:29.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480560.48743738
Y Coordinate
6927054.59705436
Lat Long Location
840 DEERWOOD DR, DALLAS, TX 75232
Unique Key
1317933768
18-00070476
Service Request Number: 18-00070476 • Address: 2426 PINE ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00070476
Address
2426 PINE ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T20:38:13.000
Status
Closed
Created Date
2018-02-17T20:38:13.000
Update Date
2018-02-17T21:13:02.000
Closed Date
2018-02-17T21:13:02.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502889.10624637
Y Coordinate
6962259.69875127
Lat Long Location
2426 PINE ST, DALLAS, TX 75215
Unique Key
1313255010
17-00525334
Service Request Number: 17-00525334 • Address: 9009 LYDGATE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00525334
Address
9009 LYDGATE DR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T12:34:20.000
Status
Closed
Created Date
2017-10-24T12:34:20.000
Update Date
2017-10-25T17:04:52.000
Closed Date
2017-10-25T17:04:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2518223.14349387
Y Coordinate
7004473.95195408
Lat Long Location
9009 LYDGATE DR, DALLAS, TX 75238
Unique Key
1300398780
18-00070077
Service Request Number: 18-00070077 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070077
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T11:03:34.000
Status
Closed
Created Date
2018-02-17T11:03:34.000
Update Date
2018-02-17T11:04:18.000
Closed Date
2018-02-17T11:04:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313221105
17-00526063
Service Request Number: 17-00526063 • Address: 4719 MILITARY PKWY, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00526063
Address
4719 MILITARY PKWY, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T16:29:49.000
Status
Closed
Created Date
2017-10-24T16:29:49.000
Update Date
2017-10-26T15:33:56.000
Closed Date
2017-10-26T15:33:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2510180.30332987
Y Coordinate
6972394.79682687
Lat Long Location
4719 MILITARY PKWY, DALLAS, TX 75223
Unique Key
1300452809
17-00523192
Service Request Number: 17-00523192 • Address: 5919 KEENELAND PKWY, DALLAS, TX 75211 • City Council District: 6
Service Request Number
17-00523192
Address
5919 KEENELAND PKWY, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T12:33:49.000
Status
Closed
Created Date
2017-10-23T12:33:49.000
Update Date
2017-10-26T12:32:46.000
Closed Date
2017-10-26T12:32:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2453353.09507031
Y Coordinate
6954498.32232538
Lat Long Location
5919 KEENELAND PKWY, DALLAS, TX 75211
Unique Key
1300225747
17-00518098
Service Request Number: 17-00518098 • Address: 8440 TACKETT ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00518098
Address
8440 TACKETT ST, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T11:20:22.000
Status
Closed
Created Date
2017-10-19T11:20:22.000
Update Date
2017-10-26T08:17:02.000
Closed Date
2017-10-26T08:17:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2529547.55558601
Y Coordinate
6955688.295
Lat Long Location
8440 TACKETT ST, DALLAS, TX 75217
Unique Key
1299763548
18-00107196
Service Request Number: 18-00107196 • Address: 10021 LANSHIRE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00107196
Address
10021 LANSHIRE DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T13:18:02.000
Status
Closed
Created Date
2018-03-10T13:18:02.000
Update Date
2018-03-10T16:36:18.000
Closed Date
2018-03-10T16:36:18.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517099.52276517
Y Coordinate
7003632.50998287
Lat Long Location
10021 LANSHIRE DR, DALLAS, TX 75238
Unique Key
1316038700
17-00525742
Service Request Number: 17-00525742 • Address: 14335 HAYMEADOW DR, DALLAS, TX 75254 • City Council District: 11
Service Request Number
17-00525742
Address
14335 HAYMEADOW DR, DALLAS, TX 75254
City Council District
11
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T14:52:05.000
Status
Closed
Created Date
2017-10-24T14:52:05.000
Update Date
2017-10-26T15:57:18.000
Closed Date
2017-10-25T15:59:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498917.67853588
Y Coordinate
7030559.36813794
Lat Long Location
14335 HAYMEADOW DR, DALLAS, TX 75254
Unique Key
1300426928
17-00529321
Service Request Number: 17-00529321 • Address: 2800 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00529321
Address
2800 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T14:02:44.000
Status
Closed
Created Date
2017-10-26T14:02:44.000
Update Date
2017-10-26T15:08:15.000
Closed Date
2017-10-26T15:08:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495984.82927915
Y Coordinate
6950674.86316028
Lat Long Location
2800 E KIEST BLVD, DALLAS, TX 75216
Unique Key
1300731853
18-00070170
Service Request Number: 18-00070170 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070170
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:33:55.000
Status
Closed
Created Date
2018-02-17T12:33:55.000
Update Date
2018-02-17T12:34:25.000
Closed Date
2018-02-17T12:34:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313228990
18-00070422
Service Request Number: 18-00070422 • Address: 4400 SWISS AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070422
Address
4400 SWISS AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T17:49:33.000
Status
Closed
Created Date
2018-02-17T17:49:33.000
Update Date
2018-02-17T18:08:55.000
Closed Date
2018-02-17T18:08:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498341.03744231
Y Coordinate
6977300.27710809
Lat Long Location
4400 SWISS AVE, DALLAS, TX 75204
Unique Key
1313249119
17-00528128
Service Request Number: 17-00528128 • Address: 4430 MYERWOOD LN, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00528128
Address
4430 MYERWOOD LN, DALLAS, TX 75244
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-12-08T19:44:50.000
Status
Closed
Created Date
2017-10-25T19:44:50.000
Update Date
2017-10-26T10:31:28.000
Closed Date
2017-10-26T10:31:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479948.56810809
Y Coordinate
7019201.56335412
Lat Long Location
4430 MYERWOOD LN, DALLAS, TX 75244
Unique Key
1300627864
18-00211937
Service Request Number: 18-00211937 • Address: 6944 LAVENDALE AVE, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00211937
Address
6944 LAVENDALE AVE, DALLAS, 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-05-06T18:58:41.000
Status
Closed
Created Date
2018-05-05T18:58:41.000
Update Date
2018-05-06T12:37:41.000
Closed Date
2018-05-06T12:37:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2494314.30484545
Y Coordinate
7013158.19108905
Lat Long Location
6944 LAVENDALE AVE, DALLAS, 75230
Unique Key
1325472384
17-00526708
Service Request Number: 17-00526708 • Address: 1503 VERMONT AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00526708
Address
1503 VERMONT AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T09:17:13.000
Status
Closed
Created Date
2017-10-25T09:17:13.000
Update Date
2017-10-26T16:33:39.000
Closed Date
2017-10-26T16:33:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490224.86564051
Y Coordinate
6951549.80639987
Lat Long Location
1503 VERMONT AVE, DALLAS, TX 75216
Unique Key
1300522372
18-00106845
Service Request Number: 18-00106845 • Address: 1710 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00106845
Address
1710 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-12T08:17:45.000
Status
Closed
Created Date
2018-03-10T08:17:45.000
Update Date
2018-03-10T12:38:56.000
Closed Date
2018-03-10T12:38:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2473752.09079279
Y Coordinate
6951416.6701218
Lat Long Location
1710 S HAMPTON RD, DALLAS, TX 75208
Unique Key
1316013247
17-00526996
Service Request Number: 17-00526996 • Address: 2218 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00526996
Address
2218 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T10:56:26.000
Status
Closed
Created Date
2017-10-25T10:56:26.000
Update Date
2017-10-26T15:44:19.000
Closed Date
2017-10-26T15:44:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2495545.57620033
Y Coordinate
6980613.70575651
Lat Long Location
2218 N CARROLL AVE, DALLAS, TX 75204
Unique Key
1300543150
17-00524804
Service Request Number: 17-00524804 • Address: 1546 WHITAKER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00524804
Address
1546 WHITAKER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T09:46:32.000
Status
Closed
Created Date
2017-10-24T09:46:32.000
Update Date
2017-10-25T15:11:16.000
Closed Date
2017-10-25T15:11:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488858.117368
Y Coordinate
6952237.71640811
Lat Long Location
1546 WHITAKER AVE, DALLAS, TX 75216
Unique Key
1300360200
18-00212265
Service Request Number: 18-00212265 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00212265
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-25T11:10:17.000
Status
Closed
Created Date
2018-05-06T11:10:17.000
Update Date
2018-05-06T11:10:52.000
Closed Date
2018-05-06T11:10:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1325515501
18-00069560
Service Request Number: 18-00069560 • Address: 6607 GREENSPAN AVE, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00069560
Address
6607 GREENSPAN AVE, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T16:13:43.000
Status
Closed
Created Date
2018-02-16T16:13:43.000
Update Date
2018-02-17T14:33:56.000
Closed Date
2018-02-17T14:33:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482640.6441642
Y Coordinate
6929962.16346212
Lat Long Location
6607 GREENSPAN AVE, DALLAS, TX 75232
Unique Key
1313171841
17-00528021
Service Request Number: 17-00528021 • Address: 417 E 9TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00528021
Address
417 E 9TH ST, DALLAS, TX 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T17:36:14.000
Status
Closed
Created Date
2017-10-25T17:36:14.000
Update Date
2017-10-26T16:28:35.000
Closed Date
2017-10-26T16:28:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485195.95627038
Y Coordinate
6959330.0916909
Lat Long Location
417 E 9TH ST, DALLAS, TX 75203
Unique Key
1300617583
18-00131609
Service Request Number: 18-00131609 • Address: 3777 CROWN SHORE DR, DALLAS, 75244 • City Council District: 13
Service Request Number
18-00131609
Address
3777 CROWN SHORE DR, DALLAS, 75244
City Council District
13
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T13:53:09.000
Status
Closed
Created Date
2018-03-23T13:53:09.000
Update Date
2018-03-24T16:34:45.000
Closed Date
2018-03-24T16:34:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474021.13536369
Y Coordinate
7019025.10666397
Lat Long Location
3777 CROWN SHORE DR, DALLAS, 75244
Unique Key
1317811160
17-00522678
Service Request Number: 17-00522678 • Address: 6245 BERRYHILL ST, DALLAS, TX 75231 • City Council District: 9
Service Request Number
17-00522678
Address
6245 BERRYHILL ST, DALLAS, TX 75231
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T10:02:35.000
Status
Closed
Created Date
2017-10-23T10:02:35.000
Update Date
2017-10-26T15:45:48.000
Closed Date
2017-10-26T15:45:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2507991.8260929
Y Coordinate
7000105.72218823
Lat Long Location
6245 BERRYHILL ST, DALLAS, TX 75231
Unique Key
1300193278
17-00507070
Service Request Number: 17-00507070 • Address: 14145 NOEL RD, DALLAS, TX 75254 • City Council District: 11
Service Request Number
17-00507070
Address
14145 NOEL RD, DALLAS, TX 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-16T09:03:43.000
Status
Closed
Created Date
2017-10-12T09:03:43.000
Update Date
2017-10-25T16:37:38.000
Closed Date
2017-10-25T16:37:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484406.4703244
Y Coordinate
7029287.63725423
Lat Long Location
14145 NOEL RD, DALLAS, TX 75254
Unique Key
1298817661
17-00526133
Service Request Number: 17-00526133 • Address: 3900 BOWSER AVE, DALLAS, TX 75219 • City Council District: 14
Service Request Number
17-00526133
Address
3900 BOWSER AVE, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T16:55:07.000
Status
Closed
Created Date
2017-10-24T16:55:07.000
Update Date
2017-10-26T15:44:00.000
Closed Date
2017-10-26T15:44:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2488979.77243545
Y Coordinate
6983157.17238498
Lat Long Location
3900 BOWSER AVE, DALLAS, TX 75219
Unique Key
1300459172
17-00527326
Service Request Number: 17-00527326 • Address: 4130 HUCKLEBERRY CIR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00527326
Address
4130 HUCKLEBERRY CIR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T13:02:00.000
Status
Closed
Created Date
2017-10-25T13:02:00.000
Update Date
2017-10-26T07:52:03.000
Closed Date
2017-10-26T07:52:03.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484626.83269997
Y Coordinate
6939531.88976317
Lat Long Location
4130 HUCKLEBERRY CIR, DALLAS, TX 75216
Unique Key
1300565572
18-00070181
Service Request Number: 18-00070181 • Address: 207 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
18-00070181
Address
207 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-19T12:48:57.000
Status
Closed
Created Date
2018-02-17T12:48:57.000
Update Date
2018-02-17T17:06:56.000
Closed Date
2018-02-17T17:06:56.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484502.54209355
Y Coordinate
6959468.48393755
Lat Long Location
207 E 8TH ST, DALLAS, TX 75203
Unique Key
1313229985
17-00436771
Service Request Number: 17-00436771 • Address: 8921 COVEY CT, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00436771
Address
8921 COVEY CT, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-02T13:33:06.000
Status
Closed
Created Date
2017-08-30T13:33:06.000
Update Date
2017-10-26T14:17:30.000
Closed Date
2017-10-26T14:17:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2524149.23697859
Y Coordinate
7004377.87523966
Lat Long Location
8921 COVEY CT, DALLAS, TX 75238
Unique Key
1292720610
17-00525931
Service Request Number: 17-00525931 • Address: 3500 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00525931
Address
3500 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T15:45:02.000
Status
Closed
Created Date
2017-10-24T15:45:02.000
Update Date
2017-10-26T14:07:09.000
Closed Date
2017-10-26T14:07:09.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2499967.31827679
Y Coordinate
6963796.56675565
Lat Long Location
3500 S HARWOOD ST, DALLAS, TX 75215
Unique Key
1300439258
17-00465165
Service Request Number: 17-00465165 • Address: 2426 GARAPAN DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00465165
Address
2426 GARAPAN DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-27T13:44:05.000
Status
Closed
Created Date
2017-09-15T13:44:05.000
Update Date
2017-10-26T11:25:24.000
Closed Date
2017-10-26T11:25:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2481264.14420597
Y Coordinate
6948492.34674828
Lat Long Location
2426 GARAPAN DR, DALLAS, TX 75224
Unique Key
1295082423
18-00070145
Service Request Number: 18-00070145 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070145
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:20:03.000
Status
Closed
Created Date
2018-02-17T12:20:03.000
Update Date
2018-02-17T12:21:49.000
Closed Date
2018-02-17T12:21:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313227218
17-00506773
Service Request Number: 17-00506773 • Address: 3622 BLUE RIDGE BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00506773
Address
3622 BLUE RIDGE BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-15T23:30:11.000
Status
Closed
Created Date
2017-10-11T23:30:11.000
Update Date
2017-10-25T16:49:00.000
Closed Date
2017-10-25T16:49:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466585.24348836
Y Coordinate
6941141.08128922
Lat Long Location
3622 BLUE RIDGE BLVD, DALLAS, TX 75233
Unique Key
1298788531
17-00487307
Service Request Number: 17-00487307 • Address: 13290 VIDA LN, DALLAS, 75253 • City Council District: 8
Service Request Number
17-00487307
Address
13290 VIDA LN, DALLAS, 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-27T08:28:47.000
Status
Closed
Created Date
2017-09-29T08:28:47.000
Update Date
2017-10-25T14:40:14.000
Closed Date
2017-10-25T14:40:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2552398.80829915
Y Coordinate
6936290.89779806
Lat Long Location
13290 VIDA LN, DALLAS, 75253
Unique Key
1296944156
18-00069957
Service Request Number: 18-00069957 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069957
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T08:34:57.000
Status
Closed
Created Date
2018-02-17T08:34:57.000
Update Date
2018-02-17T08:35:38.000
Closed Date
2018-02-17T08:35:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313210819
18-00070221
Service Request Number: 18-00070221 • Address: 1405 OWEGA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00070221
Address
1405 OWEGA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-01T13:28:35.000
Status
Closed
Created Date
2018-02-17T13:28:35.000
Update Date
2018-02-17T13:29:23.000
Closed Date
2018-02-17T13:29:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490866.13169341
Y Coordinate
6936687.09677536
Lat Long Location
1405 OWEGA AVE, DALLAS, TX 75216
Unique Key
1313232932
17-00522255
Service Request Number: 17-00522255 • Address: 3154 HANSBORO AVE, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00522255
Address
3154 HANSBORO AVE, DALLAS, 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-28T05:13:52.000
Status
Closed
Created Date
2017-10-23T05:13:52.000
Update Date
2017-10-26T09:18:50.000
Closed Date
2017-10-26T09:18:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469278.34230658
Y Coordinate
6947119.52210927
Lat Long Location
3154 HANSBORO AVE, DALLAS, 75233
Unique Key
1300152513
16-00513138
Service Request Number: 16-00513138 • Address: 2946 50TH ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
16-00513138
Address
2946 50TH ST, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2016-10-20T15:29:07.000
Status
Closed
Created Date
2016-10-06T15:29:07.000
Update Date
2017-10-25T16:04:44.000
Closed Date
2017-10-25T16:04:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499644.34405778
Y Coordinate
6941821.31883557
Lat Long Location
2946 50TH ST, DALLAS, TX 75216
Unique Key
1230786007
18-00132388
Service Request Number: 18-00132388 • Address: 6410 GLENNOX LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00132388
Address
6410 GLENNOX LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-04-06T18:48:21.000
Status
Closed
Created Date
2018-03-23T18:48:21.000
Update Date
2018-03-24T11:41:57.000
Closed Date
2018-03-24T11:41:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505157.91456977
Y Coordinate
6996624.97380096
Lat Long Location
6410 GLENNOX LN, DALLAS, TX 75214
Unique Key
1317864750
18-00070162
Service Request Number: 18-00070162 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070162
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:29:45.000
Status
Closed
Created Date
2018-02-17T12:29:45.000
Update Date
2018-02-17T12:30:21.000
Closed Date
2018-02-17T12:30:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313228461
17-00491884
Service Request Number: 17-00491884 • Address: 6356 HOLLIS AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00491884
Address
6356 HOLLIS AVE, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-06T15:41:58.000
Status
Closed
Created Date
2017-10-02T15:41:58.000
Update Date
2017-10-26T11:04:47.000
Closed Date
2017-10-26T11:04:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2518054.37000729
Y Coordinate
6966616.10632091
Lat Long Location
6356 HOLLIS AVE, DALLAS, TX 75227
Unique Key
1297492947
17-00521887
Service Request Number: 17-00521887 • Address: DIXIE GARDEN LN & KIWANIS RD, DALLAS, TX • City Council District: 3
Service Request Number
17-00521887
Address
DIXIE GARDEN LN & KIWANIS RD, DALLAS, TX
City Council District
3
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T11:19:11.000
Status
Closed
Created Date
2017-10-22T11:19:11.000
Update Date
2017-10-26T14:41:50.000
Closed Date
2017-10-26T14:41:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2450253.35352561
Y Coordinate
6935586.88384991
Lat Long Location
DIXIE GARDEN LN & KIWANIS RD, DALLAS, TX
Unique Key
1300109858
17-00525702
Service Request Number: 17-00525702 • Address: 2768 IVANDELL AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00525702
Address
2768 IVANDELL AVE, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T14:40:52.000
Status
Closed
Created Date
2017-10-24T14:40:52.000
Update Date
2017-10-26T07:48:27.000
Closed Date
2017-10-26T07:48:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471025.92241571
Y Coordinate
6954781.04841634
Lat Long Location
2768 IVANDELL AVE, DALLAS, TX 75211
Unique Key
1300424213
17-00527243
Service Request Number: 17-00527243 • Address: BRUTON RD & GREENDALE DR, DALLAS, TX • City Council District: 5
Service Request Number
17-00527243
Address
BRUTON RD & GREENDALE DR, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-08T12:22:50.000
Status
Closed
Created Date
2017-10-25T12:22:50.000
Update Date
2017-10-25T15:24:07.000
Closed Date
2017-10-25T15:24:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2531130.16559831
Y Coordinate
6960194.50455382
Lat Long Location
BRUTON RD & GREENDALE DR, DALLAS, TX
Unique Key
1300559596
17-00548303
Service Request Number: 17-00548303 • Address: 1914 MARTIN LUTHER KING JR BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00548303
Address
1914 MARTIN LUTHER KING JR BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-22T13:49:54.000
Status
Closed
Created Date
2017-11-08T13:49:54.000
Update Date
2017-11-13T10:23:57.000
Closed Date
2017-11-13T10:23:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498754.28250224
Y Coordinate
6965059.19248774
Lat Long Location
1914 MARTIN LUTHER KING JR BLVD, DALLAS, TX 75215
Unique Key
1302266251
17-00552748
Service Request Number: 17-00552748 • Address: LLOYD DR & PRESTON RD, DALLAS, TX • City Council District: 12
Service Request Number
17-00552748
Address
LLOYD DR & PRESTON RD, DALLAS, TX
City Council District
12
Department
Street Services
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-15T15:02:27.000
Status
Closed
Created Date
2017-11-11T15:02:27.000
Update Date
2017-11-13T08:29:16.000
Closed Date
2017-11-13T08:29:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2491004.48976604
Y Coordinate
7053704.18147532
Lat Long Location
LLOYD DR & PRESTON RD, DALLAS, TX
Unique Key
1302677183
18-00107117
Service Request Number: 18-00107117 • Address: 10421 LOSA DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
18-00107117
Address
10421 LOSA DR, DALLAS, TX 75218
City Council District
9
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T12:01:17.000
Status
Closed
Created Date
2018-03-10T12:01:17.000
Update Date
2018-03-10T14:03:30.000
Closed Date
2018-03-10T14:03:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2524482.67764312
Y Coordinate
6993602.74722939
Lat Long Location
10421 LOSA DR, DALLAS, TX 75218
Unique Key
1316032872
17-00528495
Service Request Number: 17-00528495 • Address: 5771 VANDERBILT AVE, DALLAS, 75206 • City Council District: 14
Service Request Number
17-00528495
Address
5771 VANDERBILT AVE, DALLAS, 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T09:26:10.000
Status
Closed
Created Date
2017-10-26T09:26:10.000
Update Date
2017-10-26T13:39:56.000
Closed Date
2017-10-26T13:39:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2500303.96093135
Y Coordinate
6987444.64416359
Lat Long Location
5771 VANDERBILT AVE, DALLAS, 75206
Unique Key
1300667644
17-00528159
Service Request Number: 17-00528159 • Address: 718 W BROOKLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00528159
Address
718 W BROOKLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T22:13:37.000
Status
Closed
Created Date
2017-10-25T22:13:37.000
Update Date
2017-10-26T15:30:01.000
Closed Date
2017-10-26T15:30:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2480594.494953
Y Coordinate
6955922.70504062
Lat Long Location
718 W BROOKLYN AVE, DALLAS, TX 75208
Unique Key
1300631531
18-00055135
Service Request Number: 18-00055135 • Address: 2802 RICKENBACKER DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
18-00055135
Address
2802 RICKENBACKER DR, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-23T12:43:51.000
Status
Closed
Created Date
2018-02-08T12:43:51.000
Update Date
2018-02-17T10:13:40.000
Closed Date
2018-02-17T10:13:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2522954.76568391
Y Coordinate
6980334.29695449
Lat Long Location
2802 RICKENBACKER DR, DALLAS, TX 75228
Unique Key
1312004252
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