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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00105337
Service Request Number: 18-00105337 • Address: 3226 CULVER ST, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00105337
Address
3226 CULVER ST, DALLAS, 75223
City Council District
2
Department
Police Department
Service Request Type
Oversized Commercial Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-19T11:32:23.000
Status
Duplicate (closed)
Created Date
2018-03-09T11:32:23.000
Update Date
2018-03-10T13:33:28.000
Closed Date
2018-03-10T13:33:28.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2509317.10945737
Y Coordinate
6975002.6145688
Lat Long Location
3226 CULVER ST, DALLAS, 75223
Unique Key
1315904310
18-00069531
Service Request Number: 18-00069531 • Address: 7901 ROSEMONT RD, DALLAS, 75217 • City Council District: 5
Service Request Number
18-00069531
Address
7901 ROSEMONT RD, DALLAS, 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T16:06:43.000
Status
Closed
Created Date
2018-02-16T16:06:43.000
Update Date
2018-02-17T14:51:40.000
Closed Date
2018-02-17T14:51:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526185.30092722
Y Coordinate
6951592.81416295
Lat Long Location
7901 ROSEMONT RD, DALLAS, 75217
Unique Key
1313169692
18-00070364
Service Request Number: 18-00070364 • Address: 7815 L B J FWY, DALLAS, TX 75251 • City Council District: 11
Service Request Number
18-00070364
Address
7815 L B J FWY, DALLAS, TX 75251
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T16:13:03.000
Status
Closed
Created Date
2018-02-17T16:13:03.000
Update Date
2018-02-17T16:14:19.000
Closed Date
2018-02-17T16:14:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498685.61767044
Y Coordinate
7023629.43209318
Lat Long Location
7815 L B J FWY, DALLAS, TX 75251
Unique Key
1313244226
18-00107656
Service Request Number: 18-00107656 • Address: 6302 MILITARY PKWY, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00107656
Address
6302 MILITARY PKWY, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-04-23T10:12:17.000
Status
Closed
Created Date
2018-03-11T10:12:17.000
Update Date
2018-03-11T11:18:10.000
Closed Date
2018-03-11T11:18:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2518603.34064867
Y Coordinate
6969399.25712863
Lat Long Location
6302 MILITARY PKWY, DALLAS, TX 75227
Unique Key
1316082760
18-00070134
Service Request Number: 18-00070134 • Address: 4900 COLUMBIA AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
18-00070134
Address
4900 COLUMBIA AVE, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T12:10:34.000
Status
Closed
Created Date
2018-02-17T12:10:34.000
Update Date
2018-02-17T12:15:00.000
Closed Date
2018-02-17T12:15:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502052.9661624
Y Coordinate
6976608.54227958
Lat Long Location
4900 COLUMBIA AVE, DALLAS, TX 75214
Unique Key
1313226327
17-00525805
Service Request Number: 17-00525805 • Address: 1128 HOLLY GLEN DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00525805
Address
1128 HOLLY GLEN DR, DALLAS, TX 75232
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T15:09:43.000
Status
Closed
Created Date
2017-10-24T15:09:43.000
Update Date
2017-10-25T16:01:15.000
Closed Date
2017-10-25T16:01:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478662.04616811
Y Coordinate
6936946.70273231
Lat Long Location
1128 HOLLY GLEN DR, DALLAS, TX 75232
Unique Key
1300430790
18-00070002
Service Request Number: 18-00070002 • Address: 8912 BECKLEY VIEW AVE, DALLAS, TX 75232 • City Council District: 8
Service Request Number
18-00070002
Address
8912 BECKLEY VIEW AVE, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T09:50:38.000
Status
Closed
Created Date
2018-02-17T09:50:38.000
Update Date
2018-02-17T10:53:13.000
Closed Date
2018-02-17T10:53:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2481778.37698515
Y Coordinate
6919915.76111742
Lat Long Location
8912 BECKLEY VIEW AVE, DALLAS, TX 75232
Unique Key
1313214888
18-00069959
Service Request Number: 18-00069959 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069959
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T08:37:48.000
Status
Closed
Created Date
2018-02-17T08:37:48.000
Update Date
2018-02-17T08:38:32.000
Closed Date
2018-02-17T08:38:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313210928
18-00185818
Service Request Number: 18-00185818 • Address: 9000 ELAM RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00185818
Address
9000 ELAM RD, DALLAS, TX 75217
City Council District
5
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-25T11:56:13.000
Status
Closed
Created Date
2018-04-22T11:56:13.000
Update Date
2018-04-23T07:38:56.000
Closed Date
2018-04-23T07:38:56.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2532668.61757063
Y Coordinate
6949621.43972418
Lat Long Location
9000 ELAM RD, DALLAS, TX 75217
Unique Key
1322369946
18-00070297
Service Request Number: 18-00070297 • Address: GUS THOMASSON RD & DAWN DR, DALLAS, TX • City Council District: 9
Service Request Number
18-00070297
Address
GUS THOMASSON RD & DAWN DR, DALLAS, TX
City Council District
9
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T14:48:04.000
Status
Closed
Created Date
2018-02-17T14:48:04.000
Update Date
2018-02-17T20:03:06.000
Closed Date
2018-02-17T20:03:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526754.26147375
Y Coordinate
6992778.92019964
Lat Long Location
GUS THOMASSON RD & DAWN DR, DALLAS, TX
Unique Key
1313238493
17-00527646
Service Request Number: 17-00527646 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527646
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T15:02:38.000
Status
Closed
Created Date
2017-10-25T15:02:38.000
Update Date
2017-10-25T15:07:13.000
Closed Date
2017-10-25T15:07:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300587888
17-00509655
Service Request Number: 17-00509655 • Address: 2448 PROVINCE LN, DALLAS, TX • City Council District: 9
Service Request Number
17-00509655
Address
2448 PROVINCE LN, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-24T12:26:23.000
Status
Closed
Created Date
2017-10-13T12:26:23.000
Update Date
2017-10-26T12:07:15.000
Closed Date
2017-10-26T12:07:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2529540.02518066
Y Coordinate
6987032.61421857
Lat Long Location
2448 PROVINCE LN, DALLAS, TX
Unique Key
1299025909
18-00076803
Service Request Number: 18-00076803 • Address: 7617 ROYAL LN, DALLAS, 75230 • City Council District: 11
Service Request Number
18-00076803
Address
7617 ROYAL LN, DALLAS, 75230
City Council District
11
Department
Street Services
Service Request Type
Lid Cover Missing-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-23T07:07:01.000
Status
Closed
Created Date
2018-02-22T07:07:01.000
Update Date
2018-02-24T12:57:52.000
Closed Date
2018-02-24T12:57:52.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497870.73019021
Y Coordinate
7013507.91747302
Lat Long Location
7617 ROYAL LN, DALLAS, 75230
Unique Key
1313755927
18-00107495
Service Request Number: 18-00107495 • Address: 7514 RIDGEWICK DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
18-00107495
Address
7514 RIDGEWICK DR, DALLAS, TX 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T22:08:37.000
Status
Closed
Created Date
2018-03-10T22:08:37.000
Update Date
2018-03-11T08:52:22.000
Closed Date
2018-03-11T08:52:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Web
X Coordinate
2524334.74421112
Y Coordinate
6946236.29274644
Lat Long Location
7514 RIDGEWICK DR, DALLAS, TX 75217
Unique Key
1316064560
18-00132492
Service Request Number: 18-00132492 • Address: 3900 INGERSOLL ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00132492
Address
3900 INGERSOLL ST, DALLAS, TX 75212
City Council District
6
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-06T21:13:09.000
Status
Closed
Created Date
2018-03-23T21:13:09.000
Update Date
2018-03-24T15:06:47.000
Closed Date
2018-03-24T15:06:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2458076.97722709
Y Coordinate
6973616.67361764
Lat Long Location
3900 INGERSOLL ST, DALLAS, TX 75212
Unique Key
1317872092
17-00529825
Service Request Number: 17-00529825 • Address: 3837 EATON DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
17-00529825
Address
3837 EATON DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-03T16:47:53.000
Status
Closed
Created Date
2017-10-26T16:47:53.000
Update Date
2017-10-26T17:07:22.000
Closed Date
2017-10-26T17:07:08.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474609.28172128
Y Coordinate
7001519.28261384
Lat Long Location
3837 EATON DR, DALLAS, TX 75220
Unique Key
1300773677
17-00528624
Service Request Number: 17-00528624 • Address: 1400 HOUGHTON RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00528624
Address
1400 HOUGHTON RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-16T10:12:35.000
Status
Closed
Created Date
2017-10-26T10:12:35.000
Update Date
2017-10-26T10:16:26.000
Closed Date
2017-10-26T10:16:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2523504.57499809
Y Coordinate
6955536.11352269
Lat Long Location
1400 HOUGHTON RD, DALLAS, TX 75217
Unique Key
1300676777
18-00069991
Service Request Number: 18-00069991 • Address: 6819 LUCY ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00069991
Address
6819 LUCY ST, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T09:34:11.000
Status
Closed
Created Date
2018-02-17T09:34:11.000
Update Date
2018-02-17T14:52:42.000
Closed Date
2018-02-17T14:52:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2520702.07585211
Y Coordinate
6951118.83968756
Lat Long Location
6819 LUCY ST, DALLAS, TX 75217
Unique Key
1313213907
17-00524535
Service Request Number: 17-00524535 • Address: 7214 CHRISTIE LN, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00524535
Address
7214 CHRISTIE LN, DALLAS, TX 75249
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T08:33:49.000
Status
Closed
Created Date
2017-10-24T08:33:49.000
Update Date
2017-10-25T16:09:43.000
Closed Date
2017-10-25T16:09:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2446751.75198711
Y Coordinate
6920509.07654654
Lat Long Location
7214 CHRISTIE LN, DALLAS, TX 75249
Unique Key
1300340095
17-00528066
Service Request Number: 17-00528066 • Address: 4743 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00528066
Address
4743 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T18:08:51.000
Status
Closed
Created Date
2017-10-25T18:08:51.000
Update Date
2017-10-26T07:50:58.000
Closed Date
2017-10-26T07:50:58.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2458664.89595048
Y Coordinate
6957322.23741997
Lat Long Location
4743 W JEFFERSON BLVD, DALLAS, TX 75211
Unique Key
1300621097
18-00114448
Service Request Number: 18-00114448 • Address: 9084 CLEARLAKE DR, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00114448
Address
9084 CLEARLAKE DR, DALLAS, 75225
City Council District
13
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-20T17:36:55.000
Status
Duplicate (closed)
Created Date
2018-03-14T17:36:55.000
Update Date
2018-03-24T06:42:27.000
Closed Date
2018-03-24T06:42:28.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496253.70790837
Y Coordinate
7004999.04231625
Lat Long Location
9084 CLEARLAKE DR, DALLAS, 75225
Unique Key
1316577405
17-00524258
Service Request Number: 17-00524258 • Address: 1815 MOUNTAIN LAKE RD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00524258
Address
1815 MOUNTAIN LAKE RD, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T22:03:22.000
Status
Closed
Created Date
2017-10-23T22:03:22.000
Update Date
2017-10-26T08:59:40.000
Closed Date
2017-10-26T08:59:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475914.12524369
Y Coordinate
6949380.32017297
Lat Long Location
1815 MOUNTAIN LAKE RD, DALLAS, TX 75224
Unique Key
1300308851
17-00553137
Service Request Number: 17-00553137 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00553137
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T14:10:12.000
Status
Closed
Created Date
2017-11-12T14:10:12.000
Update Date
2017-11-12T14:11:07.000
Closed Date
2017-11-12T14:11:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302715508
17-00528205
Service Request Number: 17-00528205 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528205
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T06:25:50.000
Status
Closed
Created Date
2017-10-26T06:25:50.000
Update Date
2017-10-26T06:26:45.000
Closed Date
2017-10-26T06:26:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300643606
18-00106617
Service Request Number: 18-00106617 • Address: 10549 SOMERTON DR, DALLAS, 75229 • City Council District: 13
Service Request Number
18-00106617
Address
10549 SOMERTON DR, DALLAS, 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T18:13:01.000
Status
Closed
Created Date
2018-03-09T18:13:01.000
Update Date
2018-03-11T07:38:06.000
Closed Date
2018-03-11T07:38:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2476568.9954475
Y Coordinate
7010797.60156262
Lat Long Location
10549 SOMERTON DR, DALLAS, 75229
Unique Key
1315987843
18-00080817
Service Request Number: 18-00080817 • Address: 1504 HUNTERWOOD DR, DALLAS, 75253 • City Council District: 8
Service Request Number
18-00080817
Address
1504 HUNTERWOOD DR, DALLAS, 75253
City Council District
8
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-26T08:01:38.000
Status
Closed
Created Date
2018-02-24T08:01:38.000
Update Date
2018-02-24T14:44:52.000
Closed Date
2018-02-24T14:44:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2553805.01580971
Y Coordinate
6936696.01814606
Lat Long Location
1504 HUNTERWOOD DR, DALLAS, 75253
Unique Key
1314071482
18-00070182
Service Request Number: 18-00070182 • Address: 1600 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070182
Address
1600 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T12:49:31.000
Status
Closed
Created Date
2018-02-17T12:49:31.000
Update Date
2018-02-17T12:54:58.000
Closed Date
2018-02-17T12:54:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497168.92279755
Y Coordinate
6978980.54341472
Lat Long Location
1600 N CARROLL AVE, DALLAS, TX 75204
Unique Key
1313230044
17-00513830
Service Request Number: 17-00513830 • Address: 9814 EMORY OAK CIR, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00513830
Address
9814 EMORY OAK CIR, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-16T09:04:49.000
Status
Closed
Created Date
2017-10-17T09:04:49.000
Update Date
2017-10-26T08:57:27.000
Closed Date
2017-10-26T08:57:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2447518.28853429
Y Coordinate
6914784.23466099
Lat Long Location
9814 EMORY OAK CIR, DALLAS, TX 75249
Unique Key
1299415938
17-00518622
Service Request Number: 17-00518622 • Address: 1007 CUMBERLAND ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00518622
Address
1007 CUMBERLAND ST, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-20T15:00:03.000
Status
Closed
Created Date
2017-10-19T15:00:03.000
Update Date
2017-10-26T14:48:01.000
Closed Date
2017-10-26T14:48:01.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484897.32035094
Y Coordinate
6954969.76674171
Lat Long Location
1007 CUMBERLAND ST, DALLAS, TX 75203
Unique Key
1299802551
18-00069958
Service Request Number: 18-00069958 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069958
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T08:36:20.000
Status
Closed
Created Date
2018-02-17T08:36:20.000
Update Date
2018-02-17T08:36:59.000
Closed Date
2018-02-17T08:36:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313210875
17-00520149
Service Request Number: 17-00520149 • Address: 3035 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00520149
Address
3035 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T12:23:04.000
Status
Closed
Created Date
2017-10-20T12:23:04.000
Update Date
2017-10-26T10:13:00.000
Closed Date
2017-10-26T10:13:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469872.84099592
Y Coordinate
6943706.84070305
Lat Long Location
3035 W PENTAGON PKWY, DALLAS, TX 75233
Unique Key
1299920346
18-00034153
Service Request Number: 18-00034153 • Address: 8524 SWEETWATER DR, DALLAS, TX • City Council District: 7
Service Request Number
18-00034153
Address
8524 SWEETWATER DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-22T22:51:42.000
Status
Closed
Created Date
2018-01-24T22:51:42.000
Update Date
2018-02-17T10:24:04.000
Closed Date
2018-02-17T10:24:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2521321.24257822
Y Coordinate
6981440.43789854
Lat Long Location
8524 SWEETWATER DR, DALLAS, TX
Unique Key
1310412061
17-00526668
Service Request Number: 17-00526668 • Address: 1429 KINGSLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00526668
Address
1429 KINGSLEY DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T09:06:55.000
Status
Closed
Created Date
2017-10-25T09:06:55.000
Update Date
2017-10-26T07:56:40.000
Closed Date
2017-10-26T07:56:40.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2491164.10606778
Y Coordinate
6936474.44088376
Lat Long Location
1429 KINGSLEY DR, DALLAS, TX 75216
Unique Key
1300519712
17-00528052
Service Request Number: 17-00528052 • Address: 2931 IRVING BLVD, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00528052
Address
2931 IRVING BLVD, DALLAS, TX 75247
City Council District
6
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T17:59:47.000
Status
Closed
Created Date
2017-10-25T17:59:47.000
Update Date
2017-10-25T19:57:18.000
Closed Date
2017-10-25T19:57:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474650.87226553
Y Coordinate
6981396.99201741
Lat Long Location
2931 IRVING BLVD, DALLAS, TX 75247
Unique Key
1300619726
17-00440850
Service Request Number: 17-00440850 • Address: 4826 LINDSLEY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00440850
Address
4826 LINDSLEY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-16T10:20:28.000
Status
Closed
Created Date
2017-09-01T10:20:28.000
Update Date
2017-10-26T11:41:28.000
Closed Date
2017-10-26T11:41:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2503445.09345059
Y Coordinate
6974604.44328795
Lat Long Location
4826 LINDSLEY AVE, DALLAS, TX 75223
Unique Key
1293047119
17-00525424
Service Request Number: 17-00525424 • Address: 1514 SOUTHERLAND AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00525424
Address
1514 SOUTHERLAND AVE, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Sanitation Compliment/Complaint - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-07T13:08:40.000
Status
Closed
Created Date
2017-10-24T13:08:40.000
Update Date
2017-10-26T08:56:32.000
Closed Date
2017-10-26T08:56:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490532.9602626
Y Coordinate
6949272.64626442
Lat Long Location
1514 SOUTHERLAND AVE, DALLAS, TX 75203
Unique Key
1300405433
17-00524042
Service Request Number: 17-00524042 • Address: 6262 ELLSWORTH AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00524042
Address
6262 ELLSWORTH AVE, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:48:02.000
Status
Closed
Created Date
2017-10-23T16:48:02.000
Update Date
2017-10-26T08:41:13.000
Closed Date
2017-10-26T08:41:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2504029.7034552
Y Coordinate
6990699.49517587
Lat Long Location
6262 ELLSWORTH AVE, DALLAS, TX 75214
Unique Key
1300287428
18-00069953
Service Request Number: 18-00069953 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00069953
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T08:30:24.000
Status
Closed
Created Date
2018-02-17T08:30:24.000
Update Date
2018-02-17T08:31:36.000
Closed Date
2018-02-17T08:31:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313210537
17-00293629
Service Request Number: 17-00293629 • Address: 17322 EARTHWIND DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00293629
Address
17322 EARTHWIND DR, DALLAS, TX 75248
City Council District
12
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T19:54:49.000
Status
Closed
Created Date
2017-06-19T19:54:49.000
Update Date
2017-10-25T17:14:34.000
Closed Date
2017-10-25T17:14:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490927.57140391
Y Coordinate
7045081.11176913
Lat Long Location
17322 EARTHWIND DR, DALLAS, TX 75248
Unique Key
1278064251
17-00517228
Service Request Number: 17-00517228 • Address: 12273 N CENTRAL EXPY, DALLAS, 75243 • City Council District: 11
Service Request Number
17-00517228
Address
12273 N CENTRAL EXPY, DALLAS, 75243
City Council District
11
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-25T17:19:16.000
Status
Closed
Created Date
2017-10-18T17:19:16.000
Update Date
2017-10-25T15:08:46.000
Closed Date
2017-10-25T15:08:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500091.42052951
Y Coordinate
7020437.23385078
Lat Long Location
12273 N CENTRAL EXPY, DALLAS, 75243
Unique Key
1299684210
17-00529150
Service Request Number: 17-00529150 • Address: 901 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00529150
Address
901 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Transportation Department
Service Request Type
Parking - General Request - TRN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T13:04:31.000
Status
Closed
Created Date
2017-10-26T13:04:31.000
Update Date
2017-10-26T17:36:56.000
Closed Date
2017-10-26T17:36:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483644.38704352
Y Coordinate
6961289.79098156
Lat Long Location
901 N ZANG BLVD, DALLAS, TX 75208
Unique Key
1300720025
17-00291125
Service Request Number: 17-00291125 • Address: 2700 CARLISLE ST, DALLAS, 75204 • City Council District: 14
Service Request Number
17-00291125
Address
2700 CARLISLE ST, DALLAS, 75204
City Council District
14
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T19:08:39.000
Status
Closed
Created Date
2017-06-18T19:08:39.000
Update Date
2017-10-25T17:12:58.000
Closed Date
2017-10-25T17:12:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2489152.67571752
Y Coordinate
6978426.52971682
Lat Long Location
2700 CARLISLE ST, DALLAS, 75204
Unique Key
1277862655
18-00058695
Service Request Number: 18-00058695 • Address: 1300 S FITZHUGH AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00058695
Address
1300 S FITZHUGH AVE, DALLAS, 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-21T20:28:30.000
Status
Duplicate (closed)
Created Date
2018-02-09T20:28:30.000
Update Date
2018-02-17T17:05:36.000
Closed Date
2018-02-17T17:05:36.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505156.90959132
Y Coordinate
6973453.79090212
Lat Long Location
1300 S FITZHUGH AVE, DALLAS, 75223
Unique Key
1312270481
17-00499929
Service Request Number: 17-00499929 • Address: 2836 EDD RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
17-00499929
Address
2836 EDD RD, DALLAS, TX 75253
City Council District
8
Department
Quality Citywide Group
Service Request Type
Quality SR - CTY
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-13T19:37:32.000
Status
Closed
Created Date
2017-10-06T19:37:32.000
Update Date
2017-10-26T09:38:14.000
Closed Date
2017-10-26T09:38:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2547495.99571458
Y Coordinate
6931657.07168566
Lat Long Location
2836 EDD RD, DALLAS, TX 75253
Unique Key
1298158463
18-00069272
Service Request Number: 18-00069272 • Address: 4127 ELK HORN TRL, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00069272
Address
4127 ELK HORN TRL, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T14:44:58.000
Status
Closed
Created Date
2018-02-16T14:44:58.000
Update Date
2018-02-17T10:20:37.000
Closed Date
2018-02-17T10:20:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485209.34003202
Y Coordinate
6939629.40865036
Lat Long Location
4127 ELK HORN TRL, DALLAS, TX 75216
Unique Key
1313152260
18-00064509
Service Request Number: 18-00064509 • Address: 3839 GANNON LN, DALLAS, TX 75237 • City Council District: 8
Service Request Number
18-00064509
Address
3839 GANNON LN, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-10T10:22:45.000
Status
Closed
Created Date
2018-02-14T10:22:45.000
Update Date
2018-02-17T14:17:46.000
Closed Date
2018-02-17T14:17:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2466436.1549873
Y Coordinate
6924139.92580185
Lat Long Location
3839 GANNON LN, DALLAS, TX 75237
Unique Key
1312807239
17-00528471
Service Request Number: 17-00528471 • Address: 8951 CYPRESS WATERS BLVD, DALLAS, TX 75019 • City Council District: 6
Service Request Number
17-00528471
Address
8951 CYPRESS WATERS BLVD, DALLAS, TX 75019
City Council District
6
Department
Street Services
Service Request Type
Traffic - General Request - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T09:14:20.000
Status
Closed
Created Date
2017-10-26T09:14:20.000
Update Date
2017-10-26T11:09:31.000
Closed Date
2017-10-26T11:09:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2431970.65777904
Y Coordinate
7023889.74742084
Lat Long Location
8951 CYPRESS WATERS BLVD, DALLAS, TX 75019
Unique Key
1300665422
17-00496547
Service Request Number: 17-00496547 • Address: 5635 CARY AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00496547
Address
5635 CARY AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-11T09:43:20.000
Status
Closed
Created Date
2017-10-05T09:43:20.000
Update Date
2017-10-25T16:18:22.000
Closed Date
2017-10-25T16:18:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515634.50427726
Y Coordinate
6972875.67082994
Lat Long Location
5635 CARY AVE, DALLAS, TX 75227
Unique Key
1297886052
18-00069994
Service Request Number: 18-00069994 • Address: 6368 MONTICELLO AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
18-00069994
Address
6368 MONTICELLO AVE, DALLAS, TX 75214
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T09:39:43.000
Status
Closed
Created Date
2018-02-17T09:39:43.000
Update Date
2018-02-17T22:08:37.000
Closed Date
2018-02-17T22:08:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2504826.92822068
Y Coordinate
6988096.67511644
Lat Long Location
6368 MONTICELLO AVE, DALLAS, TX 75214
Unique Key
1313214184
18-00080591
Service Request Number: 18-00080591 • Address: 1524 FORT WORTH AVE, DALLAS, 75208 • City Council District: 6
Service Request Number
18-00080591
Address
1524 FORT WORTH AVE, DALLAS, 75208
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-24T17:13:29.000
Status
Closed
Created Date
2018-02-23T17:13:29.000
Update Date
2018-02-24T09:30:45.000
Closed Date
2018-02-24T09:30:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2477293.11313346
Y Coordinate
6965425.33022814
Lat Long Location
1524 FORT WORTH AVE, DALLAS, 75208
Unique Key
1314034736
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