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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00499842
Service Request Number: 17-00499842 • Address: 106 W 6TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00499842
Address
106 W 6TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-10T17:50:54.000
Status
Closed
Created Date
2017-10-06T17:50:54.000
Update Date
2017-10-26T15:29:49.000
Closed Date
2017-10-26T15:29:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483997.50224816
Y Coordinate
6961265.31452998
Lat Long Location
106 W 6TH ST, DALLAS, TX 75208
Unique Key
1298151533
17-00553406
Service Request Number: 17-00553406 • Address: 4717 TERRY ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00553406
Address
4717 TERRY ST, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-15T19:56:45.000
Status
Closed
Created Date
2017-11-12T19:56:45.000
Update Date
2017-11-12T20:22:59.000
Closed Date
2017-11-12T20:22:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502369.38107824
Y Coordinate
6975130.44208386
Lat Long Location
4717 TERRY ST, DALLAS, TX 75223
Unique Key
1302736420
17-00552972
Service Request Number: 17-00552972 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552972
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:10:02.000
Status
Closed
Created Date
2017-11-12T09:10:02.000
Update Date
2017-11-12T09:10:51.000
Closed Date
2017-11-12T09:10:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302700691
18-00070436
Service Request Number: 18-00070436 • Address: 4219 THROCKMORTON ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00070436
Address
4219 THROCKMORTON ST, DALLAS, TX 75219
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T18:10:52.000
Status
Closed
Created Date
2018-02-17T18:10:52.000
Update Date
2018-02-17T20:56:53.000
Closed Date
2018-02-17T20:56:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489287.5156816
Y Coordinate
6985442.34095121
Lat Long Location
4219 THROCKMORTON ST, DALLAS, TX 75219
Unique Key
1313250321
18-00070194
Service Request Number: 18-00070194 • Address: 3799 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00070194
Address
3799 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Street Services
Service Request Type
Shopping Carts - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T13:01:51.000
Status
Closed
Created Date
2018-02-17T13:01:51.000
Update Date
2018-02-17T18:29:49.000
Closed Date
2018-02-17T18:29:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474281.67966967
Y Coordinate
7000448.65405241
Lat Long Location
3799 W NORTHWEST HWY, DALLAS, TX 75220
Unique Key
1313231059
17-00521148
Service Request Number: 17-00521148 • Address: 6263 LINDEN LN, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00521148
Address
6263 LINDEN LN, DALLAS, TX 75230
City Council District
11
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-28T09:32:19.000
Status
Closed
Created Date
2017-10-21T09:32:19.000
Update Date
2017-10-25T14:33:01.000
Closed Date
2017-10-25T14:33:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2490618.91564571
Y Coordinate
7022810.20847464
Lat Long Location
6263 LINDEN LN, DALLAS, TX 75230
Unique Key
1300017517
17-00521619
Service Request Number: 17-00521619 • Address: 3508 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00521619
Address
3508 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T19:51:05.000
Status
Closed
Created Date
2017-10-21T19:51:05.000
Update Date
2017-10-26T17:37:41.000
Closed Date
2017-10-26T17:33:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2491451.16859477
Y Coordinate
6943798.88593318
Lat Long Location
3508 S LANCASTER RD, DALLAS, TX 75216
Unique Key
1300073147
18-00069819
Service Request Number: 18-00069819 • Address: 10324 CAROLINA OAKS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00069819
Address
10324 CAROLINA OAKS DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T18:53:35.000
Status
Closed
Created Date
2018-02-16T18:53:35.000
Update Date
2018-02-17T07:54:57.000
Closed Date
2018-02-17T07:54:57.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2538807.60850558
Y Coordinate
6961781.32441179
Lat Long Location
10324 CAROLINA OAKS DR, DALLAS, TX 75227
Unique Key
1313191866
18-00044641
Service Request Number: 18-00044641 • Address: 1727 BLACKSMITH DR, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00044641
Address
1727 BLACKSMITH DR, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-15T16:19:55.000
Status
Closed
Created Date
2018-01-31T16:19:55.000
Update Date
2018-02-17T07:54:48.000
Closed Date
2018-02-17T07:54:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2551331.88311229
Y Coordinate
6936513.20993016
Lat Long Location
1727 BLACKSMITH DR, DALLAS, TX 75253
Unique Key
1311216237
18-00130560
Service Request Number: 18-00130560 • Address: 6927 LACY BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00130560
Address
6927 LACY BLVD, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T09:08:21.000
Status
Closed
Created Date
2018-03-23T09:08:21.000
Update Date
2018-03-24T05:31:13.000
Closed Date
2018-03-24T05:31:13.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521082.13727442
Y Coordinate
6964978.15031968
Lat Long Location
6927 LACY BLVD, DALLAS, TX 75227
Unique Key
1317745085
17-00511716
Service Request Number: 17-00511716 • Address: 9750 ROYAL LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00511716
Address
9750 ROYAL LN, DALLAS, TX 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-18T04:07:14.000
Status
Closed
Created Date
2017-10-16T04:07:14.000
Update Date
2017-10-26T09:06:05.000
Closed Date
2017-10-26T09:06:05.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2511446.70070233
Y Coordinate
7012884.02683062
Lat Long Location
9750 ROYAL LN, DALLAS, TX 75243
Unique Key
1299239037
18-00081092
Service Request Number: 18-00081092 • Address: 1800 ARIZONA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00081092
Address
1800 ARIZONA AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-05T12:43:07.000
Status
Closed
Created Date
2018-02-24T12:43:07.000
Update Date
2018-02-24T12:43:53.000
Closed Date
2018-02-24T12:43:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485717.67039132
Y Coordinate
6951306.96904347
Lat Long Location
1800 ARIZONA AVE, DALLAS, TX 75216
Unique Key
1314093291
18-00079895
Service Request Number: 18-00079895 • Address: 6534 EMBERS RD, DALLAS, TX 75248 • City Council District: 12
Service Request Number
18-00079895
Address
6534 EMBERS RD, DALLAS, TX 75248
City Council District
12
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T13:35:15.000
Status
Closed
Created Date
2018-02-23T13:35:15.000
Update Date
2018-02-24T03:35:47.000
Closed Date
2018-02-24T03:35:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491795.00350525
Y Coordinate
7041242.29317507
Lat Long Location
6534 EMBERS RD, DALLAS, TX 75248
Unique Key
1313984042
17-00393179
Service Request Number: 17-00393179 • Address: 2536 WOOD VALLEY DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00393179
Address
2536 WOOD VALLEY DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-08-11T05:46:59.000
Status
Closed
Created Date
2017-08-08T05:46:59.000
Update Date
2017-10-26T16:23:41.000
Closed Date
2017-10-26T16:23:40.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2462795.1802
Y Coordinate
6947746.4160208
Lat Long Location
2536 WOOD VALLEY DR, DALLAS, TX 75211
Unique Key
1288874670
18-00107654
Service Request Number: 18-00107654 • Address: 3039 ORADELL LN, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00107654
Address
3039 ORADELL LN, DALLAS, TX 75220
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-13T10:11:27.000
Status
Closed
Created Date
2018-03-11T10:11:27.000
Update Date
2018-03-11T18:04:23.000
Closed Date
2018-03-11T18:04:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2469593.33069769
Y Coordinate
6998903.28843298
Lat Long Location
3039 ORADELL LN, DALLAS, TX 75220
Unique Key
1316082671
18-00068528
Service Request Number: 18-00068528 • Address: 4811 SYCAMORE ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00068528
Address
4811 SYCAMORE ST, DALLAS, TX 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T10:41:15.000
Status
Closed
Created Date
2018-02-16T10:41:15.000
Update Date
2018-02-17T07:56:00.000
Closed Date
2018-02-17T07:56:00.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499350.40166744
Y Coordinate
6978910.72132468
Lat Long Location
4811 SYCAMORE ST, DALLAS, TX 75204
Unique Key
1313102313
17-00503747
Service Request Number: 17-00503747 • Address: 5315 GROVEWOOD ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00503747
Address
5315 GROVEWOOD ST, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T11:17:36.000
Status
Closed
Created Date
2017-10-10T11:17:36.000
Update Date
2017-10-26T14:19:11.000
Closed Date
2017-10-26T14:19:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2510636.09102912
Y Coordinate
6964864.21248599
Lat Long Location
5315 GROVEWOOD ST, DALLAS, TX 75210
Unique Key
1298529819
17-00295277
Service Request Number: 17-00295277 • Address: 5222 COLUMBIA AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
17-00295277
Address
5222 COLUMBIA AVE, DALLAS, TX 75214
City Council District
2
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T13:16:42.000
Status
Closed
Created Date
2017-06-20T13:16:42.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-07-11T12:46:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2503056.81120198
Y Coordinate
6977616.7420785
Lat Long Location
5222 COLUMBIA AVE, DALLAS, TX 75214
Unique Key
1278189087
17-00527820
Service Request Number: 17-00527820 • Address: 3503 BLUE RIDGE BLVD, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00527820
Address
3503 BLUE RIDGE BLVD, DALLAS, 75233
City Council District
3
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T16:08:43.000
Status
Closed
Created Date
2017-10-25T16:08:43.000
Update Date
2017-10-26T16:39:59.000
Closed Date
2017-10-26T16:39:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467214.11873399
Y Coordinate
6941183.25517204
Lat Long Location
3503 BLUE RIDGE BLVD, DALLAS, 75233
Unique Key
1300600998
18-00080505
Service Request Number: 18-00080505 • Address: 2126 ROANOKE AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00080505
Address
2126 ROANOKE AVE, DALLAS, TX 75235
City Council District
2
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T16:26:28.000
Status
Closed
Created Date
2018-02-23T16:26:28.000
Update Date
2018-02-24T03:55:33.000
Closed Date
2018-02-24T03:55:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471986.25729369
Y Coordinate
6990372.58583742
Lat Long Location
2126 ROANOKE AVE, DALLAS, TX 75235
Unique Key
1314026590
18-00070112
Service Request Number: 18-00070112 • Address: 2600 SANDSTONE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00070112
Address
2600 SANDSTONE DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T11:42:06.000
Status
Closed
Created Date
2018-02-17T11:42:06.000
Update Date
2018-02-17T11:44:39.000
Closed Date
2018-02-17T11:44:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2533222.10723069
Y Coordinate
6963055.81391858
Lat Long Location
2600 SANDSTONE DR, DALLAS, TX 75227
Unique Key
1313224058
18-00069007
Service Request Number: 18-00069007 • Address: 405 S HILL AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
18-00069007
Address
405 S HILL AVE, DALLAS, TX 75226
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T13:24:08.000
Status
Closed
Created Date
2018-02-16T13:24:08.000
Update Date
2018-02-17T09:35:03.000
Closed Date
2018-02-17T09:35:03.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2500274.33366764
Y Coordinate
6973277.14943838
Lat Long Location
405 S HILL AVE, DALLAS, TX 75226
Unique Key
1313134748
17-00526567
Service Request Number: 17-00526567 • Address: 2904 LINDBERGH DR, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00526567
Address
2904 LINDBERGH DR, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T08:31:47.000
Status
Closed
Created Date
2017-10-25T08:31:47.000
Update Date
2017-10-25T15:49:12.000
Closed Date
2017-10-25T15:49:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524165.45163768
Y Coordinate
6980337.95852507
Lat Long Location
2904 LINDBERGH DR, DALLAS, TX 75228
Unique Key
1300512359
17-00524009
Service Request Number: 17-00524009 • Address: 15624 DANSON DR, DALLAS, TX 75253-5253 • City Council District: 8
Service Request Number
17-00524009
Address
15624 DANSON DR, DALLAS, TX 75253-5253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T16:40:20.000
Status
Closed
Created Date
2017-10-23T16:40:20.000
Update Date
2017-10-25T16:01:40.000
Closed Date
2017-10-25T16:01:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2558531.66893281
Y Coordinate
6938180.84806378
Lat Long Location
15624 DANSON DR, DALLAS, TX 75253-5253
Unique Key
1300285101
17-00222272
Service Request Number: 17-00222272 • Address: 8726 ANGORA ST, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00222272
Address
8726 ANGORA ST, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-31T10:13:47.000
Status
Closed
Created Date
2017-05-11T10:13:47.000
Update Date
2017-10-26T10:25:15.000
Closed Date
2017-10-26T10:25:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517768.84414483
Y Coordinate
6987376.03883774
Lat Long Location
8726 ANGORA ST, DALLAS, TX 75218
Unique Key
1270975845
17-00528395
Service Request Number: 17-00528395 • Address: 2300 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00528395
Address
2300 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Street Services
Service Request Type
Street Spillage/Debris in Right of Way-Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T08:50:20.000
Status
Closed
Created Date
2017-10-26T08:50:20.000
Update Date
2017-10-26T11:09:01.000
Closed Date
2017-10-26T11:09:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494460.44411172
Y Coordinate
6979607.71181779
Lat Long Location
2300 N HASKELL AVE, DALLAS, TX 75204
Unique Key
1300659759
17-00406011
Service Request Number: 17-00406011 • Address: 3808 OAK ARBOR DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00406011
Address
3808 OAK ARBOR DR, DALLAS, TX 75233
City Council District
3
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-12-21T17:13:39.000
Status
Closed
Created Date
2017-08-14T17:13:39.000
Update Date
2017-10-26T16:06:04.000
Closed Date
2017-10-26T16:06:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2464775.15232962
Y Coordinate
6940255.17872301
Lat Long Location
3808 OAK ARBOR DR, DALLAS, TX 75233
Unique Key
1289973291
17-00525394
Service Request Number: 17-00525394 • Address: 18633 FORTSON AVE, DALLAS, TX 75252 • City Council District: 12
Service Request Number
17-00525394
Address
18633 FORTSON AVE, DALLAS, TX 75252
City Council District
12
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T12:58:05.000
Status
Closed
Created Date
2017-10-24T12:58:05.000
Update Date
2017-10-25T16:10:10.000
Closed Date
2017-10-25T16:10:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2491545.47912314
Y Coordinate
7052807.03223236
Lat Long Location
18633 FORTSON AVE, DALLAS, TX 75252
Unique Key
1300403385
18-00070367
Service Request Number: 18-00070367 • Address: 7815 L B J FWY, DALLAS, TX 75251 • City Council District: 11
Service Request Number
18-00070367
Address
7815 L B J FWY, DALLAS, TX 75251
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T16:16:30.000
Status
Closed
Created Date
2018-02-17T16:16:30.000
Update Date
2018-02-17T16:17:11.000
Closed Date
2018-02-17T16:17:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498685.61767044
Y Coordinate
7023629.43209318
Lat Long Location
7815 L B J FWY, DALLAS, TX 75251
Unique Key
1313244464
17-00527741
Service Request Number: 17-00527741 • Address: 612 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00527741
Address
612 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T15:44:35.000
Status
Closed
Created Date
2017-10-25T15:44:35.000
Update Date
2017-10-25T16:40:23.000
Closed Date
2017-10-25T16:40:23.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2483755.84259096
Y Coordinate
6959763.13939852
Lat Long Location
612 N ZANG BLVD, DALLAS, TX 75208
Unique Key
1300595394
17-00520096
Service Request Number: 17-00520096 • Address: 420 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00520096
Address
420 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T12:06:50.000
Status
Closed
Created Date
2017-10-20T12:06:50.000
Update Date
2017-10-26T11:29:25.000
Closed Date
2017-10-26T11:29:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482319.212863
Y Coordinate
6957350.64104759
Lat Long Location
420 W JEFFERSON BLVD, DALLAS, TX 75208
Unique Key
1299917189
17-00525292
Service Request Number: 17-00525292 • Address: 4126 GOODFELLOW DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00525292
Address
4126 GOODFELLOW DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:13:20.000
Status
Closed
Created Date
2017-10-24T12:13:20.000
Update Date
2017-10-26T08:57:29.000
Closed Date
2017-10-26T08:57:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477855.55383813
Y Coordinate
7017604.82422085
Lat Long Location
4126 GOODFELLOW DR, DALLAS, TX 75229
Unique Key
1300395429
17-00527567
Service Request Number: 17-00527567 • Address: 4443 BROWN ST, DALLAS, TX 75219 • City Council District: 2
Service Request Number
17-00527567
Address
4443 BROWN ST, DALLAS, TX 75219
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T14:34:00.000
Status
Closed
Created Date
2017-10-25T14:34:00.000
Update Date
2017-10-25T16:45:11.000
Closed Date
2017-10-25T16:45:11.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2484745.11767244
Y Coordinate
6982394.89661672
Lat Long Location
4443 BROWN ST, DALLAS, TX 75219
Unique Key
1300582344
17-00494629
Service Request Number: 17-00494629 • Address: 2415 KIRBY ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00494629
Address
2415 KIRBY ST, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-08T10:05:44.000
Status
Closed
Created Date
2017-10-04T10:05:44.000
Update Date
2017-10-26T11:08:20.000
Closed Date
2017-10-26T11:08:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495486.06427312
Y Coordinate
6981933.36960161
Lat Long Location
2415 KIRBY ST, DALLAS, TX 75204
Unique Key
1297734280
17-00523113
Service Request Number: 17-00523113 • Address: 11704 FARRAR ST, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00523113
Address
11704 FARRAR ST, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T12:07:34.000
Status
Closed
Created Date
2017-10-23T12:07:34.000
Update Date
2017-10-25T16:32:41.000
Closed Date
2017-10-25T16:13:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2523336.28009517
Y Coordinate
6998065.98171757
Lat Long Location
11704 FARRAR ST, DALLAS, TX 75218
Unique Key
1300220809
18-00067747
Service Request Number: 18-00067747 • Address: 4506 VERDUN AVE, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00067747
Address
4506 VERDUN AVE, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Limits - DAS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T18:00:36.000
Status
Closed
Created Date
2018-02-15T18:00:36.000
Update Date
2018-02-17T09:10:03.000
Closed Date
2018-02-17T09:10:03.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Phone
X Coordinate
2506985.54522635
Y Coordinate
6965020.83052899
Lat Long Location
4506 VERDUN AVE, DALLAS, TX 75215
Unique Key
1313040829
17-00398152
Service Request Number: 17-00398152 • Address: 2940 KAVASAR DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00398152
Address
2940 KAVASAR DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-09-08T07:00:44.000
Status
Closed
Created Date
2017-08-10T07:00:44.000
Update Date
2017-10-26T16:25:37.000
Closed Date
2017-10-26T16:25:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499524.83344105
Y Coordinate
6930372.549036
Lat Long Location
2940 KAVASAR DR, DALLAS, TX 75241
Unique Key
1289252924
18-00132570
Service Request Number: 18-00132570 • Address: 6003 ABRAMS RD, DALLAS, TX 75231 • City Council District: 9
Service Request Number
18-00132570
Address
6003 ABRAMS RD, DALLAS, TX 75231
City Council District
9
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-23T00:17:06.000
Status
Closed
Created Date
2018-03-24T00:17:06.000
Update Date
2018-04-23T05:58:09.000
Closed Date
2018-04-23T05:58:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2506504.09552238
Y Coordinate
6999753.84073097
Lat Long Location
6003 ABRAMS RD, DALLAS, TX 75231
Unique Key
1317879695
18-00067901
Service Request Number: 18-00067901 • Address: 9918 HARWELL DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00067901
Address
9918 HARWELL DR, DALLAS, TX 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-03-30T23:36:07.000
Status
Closed
Created Date
2018-02-15T23:36:07.000
Update Date
2018-02-17T07:56:15.000
Closed Date
2018-02-17T07:56:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469991.38367344
Y Coordinate
7005543.01031317
Lat Long Location
9918 HARWELL DR, DALLAS, TX 75220
Unique Key
1313054054
17-00515403
Service Request Number: 17-00515403 • Address: 7904 GLENWAY DR, DALLAS, TX 75249 • City Council District: 3
Service Request Number
17-00515403
Address
7904 GLENWAY DR, DALLAS, TX 75249
City Council District
3
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T20:50:28.000
Status
Closed
Created Date
2017-10-17T20:50:28.000
Update Date
2017-10-26T14:45:34.000
Closed Date
2017-10-26T14:45:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2442005.76886919
Y Coordinate
6924383.75572737
Lat Long Location
7904 GLENWAY DR, DALLAS, TX 75249
Unique Key
1299536740
18-00076222
Service Request Number: 18-00076222 • Address: 9851 WITHAM ST, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00076222
Address
9851 WITHAM ST, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-02T15:58:16.000
Status
Closed
Created Date
2018-02-21T15:58:16.000
Update Date
2018-02-24T13:46:45.000
Closed Date
2018-02-24T13:46:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2471414.32768901
Y Coordinate
7005236.23907818
Lat Long Location
9851 WITHAM ST, DALLAS, TX 75220
Unique Key
1313698311
17-00525286
Service Request Number: 17-00525286 • Address: 9104 MOSS FARM LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00525286
Address
9104 MOSS FARM LN, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:11:40.000
Status
Closed
Created Date
2017-10-24T12:11:40.000
Update Date
2017-10-26T09:20:41.000
Closed Date
2017-10-26T09:20:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506269.24662851
Y Coordinate
7013432.13241688
Lat Long Location
9104 MOSS FARM LN, DALLAS, TX 75243
Unique Key
1300394962
18-00070143
Service Request Number: 18-00070143 • Address: 5700 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00070143
Address
5700 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T12:15:58.000
Status
Closed
Created Date
2018-02-17T12:15:58.000
Update Date
2018-02-17T12:17:05.000
Closed Date
2018-02-17T12:17:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507291.34287428
Y Coordinate
6976419.89511727
Lat Long Location
5700 EAST GRAND AVE, DALLAS, TX 75223
Unique Key
1313226920
17-00516265
Service Request Number: 17-00516265 • Address: 510 S BEACON ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00516265
Address
510 S BEACON ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T11:23:35.000
Status
Closed
Created Date
2017-10-18T11:23:35.000
Update Date
2017-10-26T12:05:17.000
Closed Date
2017-10-26T12:05:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505296.22096655
Y Coordinate
6977939.75055424
Lat Long Location
510 S BEACON ST, DALLAS, TX 75223
Unique Key
1299604656
18-00107869
Service Request Number: 18-00107869 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107869
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T14:12:08.000
Status
Closed
Created Date
2018-03-11T14:12:08.000
Update Date
2018-03-11T14:12:48.000
Closed Date
2018-03-11T14:12:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316098358
18-00106851
Service Request Number: 18-00106851 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00106851
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:24:54.000
Status
Closed
Created Date
2018-03-10T08:24:54.000
Update Date
2018-03-10T08:25:29.000
Closed Date
2018-03-10T08:25:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316013706
18-00059534
Service Request Number: 18-00059534 • Address: 3912 BEECHWOOD LN, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00059534
Address
3912 BEECHWOOD LN, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-02-22T02:16:43.000
Status
Closed
Created Date
2018-02-11T02:16:43.000
Update Date
2018-02-17T12:08:33.000
Closed Date
2018-02-17T12:07:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2475102.11606802
Y Coordinate
7005660.51878281
Lat Long Location
3912 BEECHWOOD LN, DALLAS, TX 75220
Unique Key
1312362444
17-00520013
Service Request Number: 17-00520013 • Address: 527 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00520013
Address
527 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T11:41:36.000
Status
Closed
Created Date
2017-10-20T11:41:36.000
Update Date
2017-10-26T11:16:30.000
Closed Date
2017-10-26T11:16:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481696.77521242
Y Coordinate
6957411.79869475
Lat Long Location
527 W JEFFERSON BLVD, DALLAS, TX 75208
Unique Key
1299911320
17-00528656
Service Request Number: 17-00528656 • Address: MAPLE AVE & W MOCKINGBIRD LN, DALLAS, TX • City Council District: 2
Service Request Number
17-00528656
Address
MAPLE AVE & W MOCKINGBIRD LN, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-30T10:27:14.000
Status
Closed
Created Date
2017-10-26T10:27:14.000
Update Date
2017-10-26T10:43:41.000
Closed Date
2017-10-26T10:43:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476982.40361688
Y Coordinate
6988203.79593639
Lat Long Location
MAPLE AVE & W MOCKINGBIRD LN, DALLAS, TX
Unique Key
1300679508
18-00069408
Service Request Number: 18-00069408 • Address: 3630 KNIGHT ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
18-00069408
Address
3630 KNIGHT ST, DALLAS, TX 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-04-02T15:30:01.000
Status
Closed
Created Date
2018-02-16T15:30:01.000
Update Date
2018-02-17T07:55:20.000
Closed Date
2018-02-17T07:55:20.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2488405.23419189
Y Coordinate
6983994.30738526
Lat Long Location
3630 KNIGHT ST, DALLAS, TX 75219
Unique Key
1313161379
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