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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00552610
Service Request Number: 17-00552610 • Address: 1519 PEBBLEWOOD DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552610
Address
1519 PEBBLEWOOD DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T12:05:59.000
Status
Closed
Created Date
2017-11-11T12:05:59.000
Update Date
2017-11-11T12:41:32.000
Closed Date
2017-11-11T12:41:32.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540113.10466007
Y Coordinate
6956213.65216118
Lat Long Location
1519 PEBBLEWOOD DR, DALLAS, TX 75217
Unique Key
1302668167
17-00528094
Service Request Number: 17-00528094 • Address: 1430 ENGLEWOOD DR, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00528094
Address
1430 ENGLEWOOD DR, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T18:37:09.000
Status
Closed
Created Date
2017-10-25T18:37:09.000
Update Date
2017-10-26T12:01:28.000
Closed Date
2017-10-26T12:01:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484408.99971028
Y Coordinate
6963954.3580555
Lat Long Location
1430 ENGLEWOOD DR, DALLAS, TX 75203
Unique Key
1300623807
17-00525160
Service Request Number: 17-00525160 • Address: 4105 HOLLAND AVE, DALLAS, 75219 • City Council District: 14
Service Request Number
17-00525160
Address
4105 HOLLAND AVE, DALLAS, 75219
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T11:29:29.000
Status
Closed
Created Date
2017-10-24T11:29:29.000
Update Date
2017-10-26T11:54:27.000
Closed Date
2017-10-26T11:54:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2488457.78625515
Y Coordinate
6984184.95213255
Lat Long Location
4105 HOLLAND AVE, DALLAS, 75219
Unique Key
1300386068
17-00487896
Service Request Number: 17-00487896 • Address: 10818 WALLBROOK DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00487896
Address
10818 WALLBROOK DR, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-27T11:39:50.000
Status
Closed
Created Date
2017-09-29T11:39:50.000
Update Date
2017-10-26T15:37:06.000
Closed Date
2017-10-26T15:37:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2521787.78427377
Y Coordinate
7006648.63164823
Lat Long Location
10818 WALLBROOK DR, DALLAS, TX 75238
Unique Key
1296984522
18-00181098
Service Request Number: 18-00181098 • Address: 10010 FOREST LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00181098
Address
10010 FOREST LN, DALLAS, TX 75243
City Council District
10
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-05-03T02:31:40.000
Status
Closed
Created Date
2018-04-19T02:31:40.000
Update Date
2018-05-06T06:51:11.000
Closed Date
2018-05-06T06:51:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2516863.87366984
Y Coordinate
7018299.49685281
Lat Long Location
10010 FOREST LN, DALLAS, TX 75243
Unique Key
1321633196
17-00529294
Service Request Number: 17-00529294 • Address: HAZEL RD & N JIM MILLER RD, DALLAS, TX • City Council District: 5
Service Request Number
17-00529294
Address
HAZEL RD & N JIM MILLER RD, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T13:50:14.000
Status
Closed
Created Date
2017-10-26T13:50:14.000
Update Date
2017-10-26T14:48:26.000
Closed Date
2017-10-26T14:48:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521901.16209112
Y Coordinate
6953461.2914967
Lat Long Location
HAZEL RD & N JIM MILLER RD, DALLAS, TX
Unique Key
1300729549
17-00528816
Service Request Number: 17-00528816 • Address: 2735 APRIL HILL LN, DALLAS, TX 75287 • City Council District: 12
Service Request Number
17-00528816
Address
2735 APRIL HILL LN, DALLAS, TX 75287
City Council District
12
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T11:07:49.000
Status
Closed
Created Date
2017-10-26T11:07:49.000
Update Date
2017-10-26T13:26:15.000
Closed Date
2017-10-26T13:26:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470180.36386807
Y Coordinate
7054145.34305171
Lat Long Location
2735 APRIL HILL LN, DALLAS, TX 75287
Unique Key
1300690489
17-00394252
Service Request Number: 17-00394252 • Address: 3744 STATEOAK DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00394252
Address
3744 STATEOAK DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Unsanitary Conditions - DAS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-09-07T11:43:11.000
Status
Closed
Created Date
2017-08-08T11:43:11.000
Update Date
2017-11-11T16:02:45.000
Closed Date
2017-11-11T16:02:45.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2504256.19852819
Y Coordinate
6931881.1974876
Lat Long Location
3744 STATEOAK DR, DALLAS, TX 75241
Unique Key
1288952690
18-00049437
Service Request Number: 18-00049437 • Address: 314 N GLASGOW DR, DALLAS, TX 75214 • City Council District: 14
Service Request Number
18-00049437
Address
314 N GLASGOW DR, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-20T15:38:40.000
Status
Closed
Created Date
2018-02-03T15:38:40.000
Update Date
2018-02-17T10:59:15.000
Closed Date
2018-02-17T10:59:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2505444.62421874
Y Coordinate
6980751.15680887
Lat Long Location
314 N GLASGOW DR, DALLAS, TX 75214
Unique Key
1311573969
18-00106066
Service Request Number: 18-00106066 • Address: 1303 SAVOY ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00106066
Address
1303 SAVOY ST, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T14:51:00.000
Status
Closed
Created Date
2018-03-09T14:51:00.000
Update Date
2018-03-10T09:32:08.000
Closed Date
2018-03-10T09:32:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478268.90748341
Y Coordinate
6946982.71544799
Lat Long Location
1303 SAVOY ST, DALLAS, TX 75224
Unique Key
1315949045
17-00529083
Service Request Number: 17-00529083 • Address: 2111 S CESAR CHAVEZ BLVD, DALLAS, TX 75215 • City Council District: 2
Service Request Number
17-00529083
Address
2111 S CESAR CHAVEZ BLVD, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-10T12:40:19.000
Status
Closed
Created Date
2017-10-26T12:40:19.000
Update Date
2017-10-26T12:59:23.000
Closed Date
2017-10-26T12:59:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496548.17487697
Y Coordinate
6968010.63970516
Lat Long Location
2111 S CESAR CHAVEZ BLVD, DALLAS, TX 75215
Unique Key
1300713519
17-00527551
Service Request Number: 17-00527551 • Address: 6134 POWER DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00527551
Address
6134 POWER DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T14:25:37.000
Status
Closed
Created Date
2017-10-25T14:25:37.000
Update Date
2017-10-26T07:51:35.000
Closed Date
2017-10-26T07:51:35.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517411.70410433
Y Coordinate
6969397.52978697
Lat Long Location
6134 POWER DR, DALLAS, TX 75227
Unique Key
1300580937
18-00133120
Service Request Number: 18-00133120 • Address: 4500 NEWMORE AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
18-00133120
Address
4500 NEWMORE AVE, DALLAS, TX 75209
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T17:47:11.000
Status
Closed
Created Date
2018-03-24T17:47:11.000
Update Date
2018-03-24T21:33:14.000
Closed Date
2018-03-24T21:33:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480414.11987016
Y Coordinate
6996005.3705649
Lat Long Location
4500 NEWMORE AVE, DALLAS, TX 75209
Unique Key
1317928662
18-00070406
Service Request Number: 18-00070406 • Address: 1126 OAK PARK DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00070406
Address
1126 OAK PARK DR, DALLAS, TX 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T17:28:05.000
Status
Closed
Created Date
2018-02-17T17:28:05.000
Update Date
2018-02-17T19:02:28.000
Closed Date
2018-02-17T19:02:28.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478780.85755337
Y Coordinate
6937383.75834213
Lat Long Location
1126 OAK PARK DR, DALLAS, TX 75232
Unique Key
1313247940
18-00070291
Service Request Number: 18-00070291 • Address: 3737 TORONTO ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00070291
Address
3737 TORONTO ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T14:43:27.000
Status
Closed
Created Date
2018-02-17T14:43:27.000
Update Date
2018-02-17T16:46:52.000
Closed Date
2018-02-17T16:46:52.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465904.15476296
Y Coordinate
6970497.33205241
Lat Long Location
3737 TORONTO ST, DALLAS, TX 75212
Unique Key
1313238125
18-00133016
Service Request Number: 18-00133016 • Address: 2718 PALL MALL AVE, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00133016
Address
2718 PALL MALL AVE, DALLAS, TX 75241
City Council District
8
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T15:07:52.000
Status
Closed
Created Date
2018-03-24T15:07:52.000
Update Date
2018-03-24T22:05:44.000
Closed Date
2018-03-24T22:05:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2498569.74136112
Y Coordinate
6932620.43162301
Lat Long Location
2718 PALL MALL AVE, DALLAS, TX 75241
Unique Key
1317919655
17-00517913
Service Request Number: 17-00517913 • Address: 4020 JUNIUS ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
17-00517913
Address
4020 JUNIUS ST, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-27T10:11:36.000
Status
Closed
Created Date
2017-10-19T10:11:36.000
Update Date
2017-10-26T16:28:56.000
Closed Date
2017-10-26T16:28:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2498035.35592356
Y Coordinate
6975512.17294587
Lat Long Location
4020 JUNIUS ST, DALLAS, TX 75246
Unique Key
1299751185
17-00524908
Service Request Number: 17-00524908 • Address: 7030 BROOKSHIRE DR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
17-00524908
Address
7030 BROOKSHIRE DR, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:14:55.000
Status
Closed
Created Date
2017-10-24T10:14:55.000
Update Date
2017-10-26T09:21:29.000
Closed Date
2017-10-26T09:21:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495356.6669026
Y Coordinate
7011455.43344106
Lat Long Location
7030 BROOKSHIRE DR, DALLAS, TX 75230
Unique Key
1300367618
17-00518561
Service Request Number: 17-00518561 • Address: 10239 BLACK HICKORY RD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00518561
Address
10239 BLACK HICKORY RD, DALLAS, TX 75243
City Council District
10
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-20T14:42:23.000
Status
Closed
Created Date
2017-10-19T14:42:23.000
Update Date
2017-10-26T09:58:14.000
Closed Date
2017-10-20T01:29:22.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518627.0826825
Y Coordinate
7020102.7444279
Lat Long Location
10239 BLACK HICKORY RD, DALLAS, TX 75243
Unique Key
1299798055
18-00070076
Service Request Number: 18-00070076 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070076
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T11:02:15.000
Status
Closed
Created Date
2018-02-17T11:02:15.000
Update Date
2018-02-17T11:02:48.000
Closed Date
2018-02-17T11:02:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313221006
18-00070405
Service Request Number: 18-00070405 • Address: 1300 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070405
Address
1300 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T17:27:11.000
Status
Closed
Created Date
2018-02-17T17:27:11.000
Update Date
2018-02-17T17:39:09.000
Closed Date
2018-02-17T17:38:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498054.12963316
Y Coordinate
6978094.21781986
Lat Long Location
1300 N CARROLL AVE, DALLAS, TX 75204
Unique Key
1313247870
18-00067903
Service Request Number: 18-00067903 • Address: 2131 ENGLE AVE, DALLAS, 75224 • City Council District: 4
Service Request Number
18-00067903
Address
2131 ENGLE AVE, DALLAS, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-04-02T00:01:00.000
Status
Closed
Created Date
2018-02-16T00:01:00.000
Update Date
2018-02-17T09:15:03.000
Closed Date
2018-02-17T09:15:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474540.22366966
Y Coordinate
6948622.87249015
Lat Long Location
2131 ENGLE AVE, DALLAS, 75224
Unique Key
1313054373
18-00090496
Service Request Number: 18-00090496 • Address: 1711 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00090496
Address
1711 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-29T12:00:04.000
Status
Closed
Created Date
2018-03-01T12:00:04.000
Update Date
2018-03-24T13:43:19.000
Closed Date
2018-03-24T13:43:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507146.21234935
Y Coordinate
6972554.73252816
Lat Long Location
1711 S BARRY AVE, DALLAS, TX 75223
Unique Key
1314799829
18-00068779
Service Request Number: 18-00068779 • Address: 10048 CREEKMERE DR, DALLAS, 75218 • City Council District: 9
Service Request Number
18-00068779
Address
10048 CREEKMERE DR, DALLAS, 75218
City Council District
9
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T11:55:11.000
Status
Closed
Created Date
2018-02-16T11:55:11.000
Update Date
2018-02-17T14:07:53.000
Closed Date
2018-02-17T14:07:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2520123.17053178
Y Coordinate
6995006.73794189
Lat Long Location
10048 CREEKMERE DR, DALLAS, 75218
Unique Key
1313119298
18-00066910
Service Request Number: 18-00066910 • Address: 5131 ELKRIDGE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00066910
Address
5131 ELKRIDGE DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Spayed/Neutered/Intact - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-21T12:37:48.000
Status
Closed
Created Date
2018-02-15T12:37:48.000
Update Date
2018-02-17T12:10:48.000
Closed Date
2018-02-17T12:10:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2519262.20425028
Y Coordinate
6974179.823475
Lat Long Location
5131 ELKRIDGE DR, DALLAS, TX 75227
Unique Key
1312981673
17-00527981
Service Request Number: 17-00527981 • Address: S HASKELL AVE & BANK ST, DALLAS, TX • City Council District: 2
Service Request Number
17-00527981
Address
S HASKELL AVE & BANK ST, DALLAS, TX
City Council District
2
Department
Street Services
Service Request Type
Traffic Sign - Stop Knockdown - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-29T17:12:16.000
Status
Closed
Created Date
2017-10-25T17:12:16.000
Update Date
2017-10-26T08:04:04.000
Closed Date
2017-10-26T08:04:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504306.56943552
Y Coordinate
6972572.76302631
Lat Long Location
S HASKELL AVE & BANK ST, DALLAS, TX
Unique Key
1300615071
18-00069725
Service Request Number: 18-00069725 • Address: N CENTRAL EXPY & L B J FWY, DALLAS, TX • City Council District: 11
Service Request Number
18-00069725
Address
N CENTRAL EXPY & L B J FWY, DALLAS, TX
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-17T17:10:16.000
Status
Closed
Created Date
2018-02-16T17:10:16.000
Update Date
2018-02-17T12:10:18.000
Closed Date
2018-02-17T12:10:18.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2501166.69367908
Y Coordinate
7023460.29453667
Lat Long Location
N CENTRAL EXPY & L B J FWY, DALLAS, TX
Unique Key
1313185254
17-00526060
Service Request Number: 17-00526060 • Address: TOLER TRL & HUNTERS BEND LN, DALLAS, TX • City Council District: 3
Service Request Number
17-00526060
Address
TOLER TRL & HUNTERS BEND LN, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T16:28:53.000
Status
Closed
Created Date
2017-10-24T16:28:53.000
Update Date
2017-10-26T12:26:00.000
Closed Date
2017-10-26T12:26:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2438486.61210064
Y Coordinate
6924718.75777583
Lat Long Location
TOLER TRL & HUNTERS BEND LN, DALLAS, TX
Unique Key
1300452507
18-00107134
Service Request Number: 18-00107134 • Address: 6400 GREAT TRINITY FOREST WAY, DALLAS, 75217 • City Council District: 8
Service Request Number
18-00107134
Address
6400 GREAT TRINITY FOREST WAY, DALLAS, 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-11T12:21:50.000
Status
Closed
Created Date
2018-03-10T12:21:50.000
Update Date
2018-03-10T12:21:51.000
Closed Date
2018-03-10T12:21:50.000
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2518571.36572135
Y Coordinate
6946868.26590937
Lat Long Location
6400 GREAT TRINITY FOREST WAY, DALLAS, 75217
Unique Key
1316034196
17-00519553
Service Request Number: 17-00519553 • Address: 4909 COLUMBIA AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00519553
Address
4909 COLUMBIA AVE, DALLAS, TX 75214
City Council District
14
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-19T09:21:46.000
Status
Closed
Created Date
2017-10-20T09:21:46.000
Update Date
2017-10-26T14:49:22.000
Closed Date
2017-10-26T14:49:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2502064.30594288
Y Coordinate
6976743.82851
Lat Long Location
4909 COLUMBIA AVE, DALLAS, TX 75214
Unique Key
1299880606
18-00070229
Service Request Number: 18-00070229 • Address: 5240 VICKERY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00070229
Address
5240 VICKERY BLVD, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T13:37:12.000
Status
Closed
Created Date
2018-02-17T13:37:12.000
Update Date
2018-02-17T14:35:42.000
Closed Date
2018-02-17T14:35:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496414.08914777
Y Coordinate
6986423.50540557
Lat Long Location
5240 VICKERY BLVD, DALLAS, TX 75206
Unique Key
1313233516
17-00518708
Service Request Number: 17-00518708 • Address: 2347 BEN HUR ST, DALLAS, TX • City Council District: 8
Service Request Number
17-00518708
Address
2347 BEN HUR ST, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T15:27:26.000
Status
Closed
Created Date
2017-10-19T15:27:26.000
Update Date
2017-10-26T14:59:49.000
Closed Date
2017-10-26T14:59:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2547863.23401555
Y Coordinate
6933730.20712021
Lat Long Location
2347 BEN HUR ST, DALLAS, TX
Unique Key
1299808854
18-00080349
Service Request Number: 18-00080349 • Address: 6273 DEL NORTE LN, DALLAS, 75225 • City Council District: 13
Service Request Number
18-00080349
Address
6273 DEL NORTE LN, DALLAS, 75225
City Council District
13
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-24T15:42:02.000
Status
Closed
Created Date
2018-02-23T15:42:02.000
Update Date
2018-02-24T03:49:48.000
Closed Date
2018-02-24T03:49:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490974.30554023
Y Coordinate
7003143.71722889
Lat Long Location
6273 DEL NORTE LN, DALLAS, 75225
Unique Key
1314013696
17-00468984
Service Request Number: 17-00468984 • Address: E SANER AVE & S BECKLEY AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00468984
Address
E SANER AVE & S BECKLEY AVE, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-05T16:25:01.000
Status
Closed
Created Date
2017-09-18T16:25:01.000
Update Date
2017-10-26T10:30:01.000
Closed Date
2017-10-26T10:30:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484267.17334998
Y Coordinate
6946509.89553795
Lat Long Location
E SANER AVE & S BECKLEY AVE, DALLAS, TX 75216
Unique Key
1295414982
17-00547567
Service Request Number: 17-00547567 • Address: 39769 L B J FWY, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00547567
Address
39769 L B J FWY, DALLAS, TX 75237
City Council District
8
Department
Fire-Rescue Department
Service Request Type
Fire Inspection - DFD
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-02T08:22:51.000
Status
Closed
Created Date
2017-11-08T08:22:51.000
Update Date
2017-12-06T07:10:47.000
Closed Date
2017-12-06T07:10:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2470273.77345383
Y Coordinate
6923600.50774556
Lat Long Location
39769 L B J FWY, DALLAS, TX 75237
Unique Key
1302211272
17-00296638
Service Request Number: 17-00296638 • Address: 1931 GREENVILLE AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00296638
Address
1931 GREENVILLE AVE, DALLAS, TX 75206
City Council District
14
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-27T08:09:40.000
Status
Closed
Created Date
2017-06-21T08:09:40.000
Update Date
2017-10-26T09:55:09.000
Closed Date
2017-10-25T08:26:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499869.82372419
Y Coordinate
6983476.1049636
Lat Long Location
1931 GREENVILLE AVE, DALLAS, TX 75206
Unique Key
1278560176
18-00070409
Service Request Number: 18-00070409 • Address: 1100 STONEWALL ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00070409
Address
1100 STONEWALL ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T17:32:21.000
Status
Closed
Created Date
2018-02-17T17:32:21.000
Update Date
2018-02-17T17:35:23.000
Closed Date
2018-02-17T17:35:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502930.78013943
Y Coordinate
6972808.91069375
Lat Long Location
1100 STONEWALL ST, DALLAS, TX 75223
Unique Key
1313248164
18-00070046
Service Request Number: 18-00070046 • Address: 5218 VICKERY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
18-00070046
Address
5218 VICKERY BLVD, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T10:38:09.000
Status
Closed
Created Date
2018-02-17T10:38:09.000
Update Date
2018-02-17T14:43:16.000
Closed Date
2018-02-17T14:43:16.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496257.11461642
Y Coordinate
6986419.90411098
Lat Long Location
5218 VICKERY BLVD, DALLAS, TX 75206
Unique Key
1313218576
18-00070183
Service Request Number: 18-00070183 • Address: 1509 REYNOLDSTON LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
18-00070183
Address
1509 REYNOLDSTON LN, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-01T12:49:58.000
Status
Closed
Created Date
2018-02-17T12:49:58.000
Update Date
2018-02-17T12:52:40.000
Closed Date
2018-02-17T12:52:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477399.62970822
Y Coordinate
6933146.26453016
Lat Long Location
1509 REYNOLDSTON LN, DALLAS, TX 75232
Unique Key
1313230137
18-00104154
Service Request Number: 18-00104154 • Address: 439 BRIDGES ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00104154
Address
439 BRIDGES ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-13T17:27:14.000
Status
Closed
Created Date
2018-03-08T17:27:14.000
Update Date
2018-03-10T12:39:54.000
Closed Date
2018-03-10T12:39:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2529172.27150324
Y Coordinate
6949094.881494
Lat Long Location
439 BRIDGES ST, DALLAS, TX 75217
Unique Key
1315818816
18-00070175
Service Request Number: 18-00070175 • Address: CLEARLAKE DR & PARK LN, DALLAS, TX • City Council District: 13
Service Request Number
18-00070175
Address
CLEARLAKE DR & PARK LN, DALLAS, TX
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T12:39:44.000
Status
Closed
Created Date
2018-02-17T12:39:44.000
Update Date
2018-02-17T16:06:50.000
Closed Date
2018-02-17T16:06:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496146.9921985
Y Coordinate
7004862.58364968
Lat Long Location
CLEARLAKE DR & PARK LN, DALLAS, TX
Unique Key
1313229416
17-00527128
Service Request Number: 17-00527128 • Address: 10244 BUDTIME LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00527128
Address
10244 BUDTIME LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T11:37:50.000
Status
Closed
Created Date
2017-10-25T11:37:50.000
Update Date
2017-10-26T07:55:48.000
Closed Date
2017-10-26T07:55:48.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2538627.80439586
Y Coordinate
6953811.84781215
Lat Long Location
10244 BUDTIME LN, DALLAS, TX 75217
Unique Key
1300551681
18-00106853
Service Request Number: 18-00106853 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00106853
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T08:26:10.000
Status
Closed
Created Date
2018-03-10T08:26:10.000
Update Date
2018-03-10T08:26:45.000
Closed Date
2018-03-10T08:26:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316013843
17-00524512
Service Request Number: 17-00524512 • Address: 1018 MORRELL AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00524512
Address
1018 MORRELL AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T08:27:52.000
Status
Closed
Created Date
2017-10-24T08:27:52.000
Update Date
2017-10-25T15:13:44.000
Closed Date
2017-10-25T15:13:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488568.32881958
Y Coordinate
6956012.09731924
Lat Long Location
1018 MORRELL AVE, DALLAS, TX 75203
Unique Key
1300338568
18-00080809
Service Request Number: 18-00080809 • Address: 12179 HIGH MEADOW DR, DALLAS, TX 75234 • City Council District: 6
Service Request Number
18-00080809
Address
12179 HIGH MEADOW DR, DALLAS, TX 75234
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T07:37:04.000
Status
Closed
Created Date
2018-02-24T07:37:04.000
Update Date
2018-02-24T09:29:57.000
Closed Date
2018-02-24T09:29:57.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470518.86022744
Y Coordinate
7019575.47480301
Lat Long Location
12179 HIGH MEADOW DR, DALLAS, TX 75234
Unique Key
1314070462
18-00105786
Service Request Number: 18-00105786 • Address: 6930 PARKDALE DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00105786
Address
6930 PARKDALE DR, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-12T13:42:12.000
Status
Closed
Created Date
2018-03-09T13:42:12.000
Update Date
2018-03-11T07:51:57.000
Closed Date
2018-03-11T07:51:57.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2521326.57979507
Y Coordinate
6968000.00126325
Lat Long Location
6930 PARKDALE DR, DALLAS, TX 75227
Unique Key
1315932383
18-00070464
Service Request Number: 18-00070464 • Address: 4167 GLADEWATER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00070464
Address
4167 GLADEWATER RD, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T19:55:06.000
Status
Closed
Created Date
2018-02-17T19:55:06.000
Update Date
2018-02-17T22:33:18.000
Closed Date
2018-02-17T22:33:18.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494828.61374695
Y Coordinate
6942410.58551364
Lat Long Location
4167 GLADEWATER RD, DALLAS, TX 75216
Unique Key
1313253570
17-00518698
Service Request Number: 17-00518698 • Address: 2317 BEN HUR ST, DALLAS, TX • City Council District: 8
Service Request Number
17-00518698
Address
2317 BEN HUR ST, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T15:22:50.000
Status
Closed
Created Date
2017-10-19T15:22:50.000
Update Date
2017-10-26T15:00:58.000
Closed Date
2017-10-26T15:00:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2548003.08830689
Y Coordinate
6933871.00917632
Lat Long Location
2317 BEN HUR ST, DALLAS, TX
Unique Key
1299807992
18-00067074
Service Request Number: 18-00067074 • Address: 6850 S COCKRELL HILL RD, DALLAS, TX 75236 • Department: Dallas Animal Services
Service Request Number
18-00067074
Address
6850 S COCKRELL HILL RD, DALLAS, TX 75236
Department
Dallas Animal Services
Service Request Type
Animal - Spayed/Neutered/Intact - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-21T13:43:42.000
Status
Closed
Created Date
2018-02-15T13:43:42.000
Update Date
2018-02-17T18:37:20.000
Closed Date
2018-02-17T18:37:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2463531.61622214
Y Coordinate
6929027.27643888
Lat Long Location
6850 S COCKRELL HILL RD, DALLAS, TX 75236
Unique Key
1312991740
18-00501247
Service Request Number: 18-00501247 • Address: BEXAR ST & ST CLAIR ST, DALLAS, TX • City Council District: 7
Service Request Number
18-00501247
Address
BEXAR ST & ST CLAIR ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-10-25T08:24:24.000
Status
Open
Created Date
2018-09-27T08:24:24.000
Update Date
2018-09-27T08:27:21.000
Closed Date
2018-09-27T08:24:24.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2505476.87214365
Y Coordinate
6957413.32824996
Lat Long Location
BEXAR ST & ST CLAIR ST, DALLAS, TX
Unique Key
1357543274
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