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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00615137
Service Request Number: 17-00615137 • Address: 718 JONELLE AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00615137
Address
718 JONELLE AVE, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-02-14T08:39:06.000
Status
Closed
Created Date
2017-12-31T08:39:06.000
Update Date
2018-02-17T18:27:18.000
Closed Date
2018-02-17T18:27:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2519259.69176121
Y Coordinate
6951388.54446221
Lat Long Location
718 JONELLE AVE, DALLAS, TX 75217
Unique Key
1307726905
18-00138349
Service Request Number: 18-00138349 • Address: 3324 ALABAMA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00138349
Address
3324 ALABAMA AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-26T14:17:59.000
Status
Closed
Created Date
2018-03-27T14:17:59.000
Update Date
2018-04-23T06:12:58.000
Closed Date
2018-04-23T06:12:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485426.57599589
Y Coordinate
6943182.56728761
Lat Long Location
3324 ALABAMA AVE, DALLAS, TX 75216
Unique Key
1318308654
18-00068122
Service Request Number: 18-00068122 • Address: 1463 CAPE COD DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00068122
Address
1463 CAPE COD DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-19T08:34:07.000
Status
Closed
Created Date
2018-02-16T08:34:07.000
Update Date
2018-02-17T07:55:31.000
Closed Date
2018-02-17T07:55:30.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490699.6156877
Y Coordinate
6946439.07778499
Lat Long Location
1463 CAPE COD DR, DALLAS, TX 75216
Unique Key
1313074171
17-00528214
Service Request Number: 17-00528214 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00528214
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-15T07:00:56.000
Status
Closed
Created Date
2017-10-26T07:00:56.000
Update Date
2017-10-26T07:01:46.000
Closed Date
2017-10-26T07:01:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300644888
17-00179980
Service Request Number: 17-00179980 • Address: 16919 PARK HILL DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00179980
Address
16919 PARK HILL DR, DALLAS, TX 75248
City Council District
12
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-09T08:06:33.000
Status
Closed
Created Date
2017-04-19T08:06:33.000
Update Date
2017-10-26T11:38:45.000
Closed Date
2017-10-26T11:38:45.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493410.67744808
Y Coordinate
7044258.82028855
Lat Long Location
16919 PARK HILL DR, DALLAS, TX 75248
Unique Key
1265815821
18-00070455
Service Request Number: 18-00070455 • Address: 2909 SAN JACINTO ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00070455
Address
2909 SAN JACINTO ST, DALLAS, TX 75204
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T18:59:09.000
Status
Closed
Created Date
2018-02-17T18:59:09.000
Update Date
2018-02-17T21:00:22.000
Closed Date
2018-02-17T21:00:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493451.96303619
Y Coordinate
6975270.97453777
Lat Long Location
2909 SAN JACINTO ST, DALLAS, TX 75204
Unique Key
1313252047
17-00527900
Service Request Number: 17-00527900 • Address: 1400 DUNCANVILLE RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00527900
Address
1400 DUNCANVILLE RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-08T16:30:54.000
Status
Closed
Created Date
2017-10-25T16:30:54.000
Update Date
2017-10-26T11:41:30.000
Closed Date
2017-10-26T11:41:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457453.55656574
Y Coordinate
6952532.47149064
Lat Long Location
1400 DUNCANVILLE RD, DALLAS, TX 75211
Unique Key
1300608440
17-00552536
Service Request Number: 17-00552536 • Address: 539 EMBREY DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00552536
Address
539 EMBREY DR, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-29T10:51:28.000
Status
Closed
Created Date
2017-11-11T10:51:28.000
Update Date
2017-11-13T08:41:38.000
Closed Date
2017-11-13T08:41:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482296.71876463
Y Coordinate
6932096.13778341
Lat Long Location
539 EMBREY DR, DALLAS, TX 75232
Unique Key
1302662527
17-00528068
Service Request Number: 17-00528068 • Address: 10209 LAKEMERE DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00528068
Address
10209 LAKEMERE DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T18:12:27.000
Status
Closed
Created Date
2017-10-25T18:12:27.000
Update Date
2017-10-26T07:50:57.000
Closed Date
2017-10-26T07:50:57.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518498.89262466
Y Coordinate
7005980.28175701
Lat Long Location
10209 LAKEMERE DR, DALLAS, TX 75238
Unique Key
1300621466
17-00526337
Service Request Number: 17-00526337 • Address: S POLK RAMP & HIGHLAND OAKS DR, DALLAS, TX • City Council District: 4
Service Request Number
17-00526337
Address
S POLK RAMP & HIGHLAND OAKS DR, DALLAS, TX
City Council District
4
Department
Public Works Department
Service Request Type
Median/ROW Maint - Street Operations - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-11-13T21:43:20.000
Status
Closed
Created Date
2017-10-24T21:43:20.000
Update Date
2017-10-26T09:04:38.000
Closed Date
2017-10-26T09:04:38.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479174.57233544
Y Coordinate
6938032.83788966
Lat Long Location
S POLK RAMP & HIGHLAND OAKS DR, DALLAS, TX
Unique Key
1300481001
17-00552562
Service Request Number: 17-00552562 • Address: 901 S CARROLL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00552562
Address
901 S CARROLL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T11:19:33.000
Status
Closed
Created Date
2017-11-11T11:19:33.000
Update Date
2017-11-11T12:08:31.000
Closed Date
2017-11-11T12:08:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502647.45790055
Y Coordinate
6973492.87171328
Lat Long Location
901 S CARROLL AVE, DALLAS, TX 75223
Unique Key
1302664389
17-00527523
Service Request Number: 17-00527523 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527523
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T14:16:26.000
Status
Closed
Created Date
2017-10-25T14:16:26.000
Update Date
2017-10-25T14:16:59.000
Closed Date
2017-10-25T14:16:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.43037992
Y Coordinate
6972212.34654509
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300578889
17-00552477
Service Request Number: 17-00552477 • Address: 3200 SAN JACINTO ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
17-00552477
Address
3200 SAN JACINTO ST, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T09:52:13.000
Status
Closed
Created Date
2017-11-11T09:52:13.000
Update Date
2017-11-11T09:53:15.000
Closed Date
2017-11-11T09:53:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494151.4723949
Y Coordinate
6975927.71370865
Lat Long Location
3200 SAN JACINTO ST, DALLAS, TX 75204
Unique Key
1302658406
17-00502709
Service Request Number: 17-00502709 • Address: 929 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
17-00502709
Address
929 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-03T15:39:03.000
Status
Closed
Created Date
2017-10-09T15:39:03.000
Update Date
2017-10-26T13:37:40.000
Closed Date
2017-10-26T13:37:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486217.93650918
Y Coordinate
6963572.48962526
Lat Long Location
929 N MARSALIS AVE, DALLAS, TX 75203
Unique Key
1298431610
17-00535858
Service Request Number: 17-00535858 • Address: 3601 MT ROYAL ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00535858
Address
3601 MT ROYAL ST, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-01T12:49:19.000
Status
Closed
Created Date
2017-10-31T12:49:19.000
Update Date
2017-11-11T08:30:03.000
Closed Date
2017-11-11T08:30:02.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467039.17565601
Y Coordinate
6957888.36780957
Lat Long Location
3601 MT ROYAL ST, DALLAS, TX 75211
Unique Key
1301274332
18-00068292
Service Request Number: 18-00068292 • Address: 6342 SILVERY MOON DR, DALLAS, TX 75241 • City Council District: 3
Service Request Number
18-00068292
Address
6342 SILVERY MOON DR, DALLAS, TX 75241
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T09:36:37.000
Status
Closed
Created Date
2018-02-16T09:36:37.000
Update Date
2018-02-17T07:55:59.000
Closed Date
2018-02-17T07:55:59.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2490329.25590519
Y Coordinate
6931066.58003234
Lat Long Location
6342 SILVERY MOON DR, DALLAS, TX 75241
Unique Key
1313086193
17-00552729
Service Request Number: 17-00552729 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552729
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T14:28:56.000
Status
Closed
Created Date
2017-11-11T14:28:56.000
Update Date
2017-11-11T14:29:54.000
Closed Date
2017-11-11T14:29:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302675901
17-00524562
Service Request Number: 17-00524562 • Address: 10307 BEST DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00524562
Address
10307 BEST DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T08:39:20.000
Status
Closed
Created Date
2017-10-24T08:39:20.000
Update Date
2017-10-26T09:16:55.000
Closed Date
2017-10-26T09:16:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476336.60977012
Y Coordinate
7009378.69591144
Lat Long Location
10307 BEST DR, DALLAS, TX 75229
Unique Key
1300342012
17-00524102
Service Request Number: 17-00524102 • Address: 3065 KIESTRIDGE DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00524102
Address
3065 KIESTRIDGE DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T17:16:26.000
Status
Closed
Created Date
2017-10-23T17:16:26.000
Update Date
2017-10-26T12:02:40.000
Closed Date
2017-10-26T12:02:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465468.10238496
Y Coordinate
6944486.72527109
Lat Long Location
3065 KIESTRIDGE DR, DALLAS, TX 75233
Unique Key
1300291668
17-00510716
Service Request Number: 17-00510716 • Address: 14331 HAYMEADOW DR, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00510716
Address
14331 HAYMEADOW DR, DALLAS, 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-13T07:40:53.000
Status
Duplicate (closed)
Created Date
2017-10-14T07:40:53.000
Update Date
2017-10-25T14:46:58.000
Closed Date
2017-10-25T14:46:59.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498854.59755033
Y Coordinate
7030558.44041731
Lat Long Location
14331 HAYMEADOW DR, DALLAS, 75254
Unique Key
1299112480
17-00492629
Service Request Number: 17-00492629 • Address: 3321 CRESTVIEW DR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00492629
Address
3321 CRESTVIEW DR, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T09:12:46.000
Status
Closed
Created Date
2017-10-03T09:12:46.000
Update Date
2017-11-11T17:16:40.000
Closed Date
2017-11-11T17:16:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483444.44040937
Y Coordinate
6986565.64015407
Lat Long Location
3321 CRESTVIEW DR, DALLAS, TX 75235
Unique Key
1297568078
17-00524879
Service Request Number: 17-00524879 • Address: 2777 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00524879
Address
2777 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-18T10:07:50.000
Status
Closed
Created Date
2017-10-24T10:07:50.000
Update Date
2017-10-26T09:33:31.000
Closed Date
2017-10-24T11:59:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2525447.25873749
Y Coordinate
6983687.95729066
Lat Long Location
2777 N BUCKNER BLVD, DALLAS, TX 75228
Unique Key
1300365498
17-00551575
Service Request Number: 17-00551575 • Address: 2118 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00551575
Address
2118 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T12:35:21.000
Status
Closed
Created Date
2017-11-10T12:35:21.000
Update Date
2017-11-11T07:55:43.000
Closed Date
2017-11-11T07:55:43.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495887.70818358
Y Coordinate
6980269.17180817
Lat Long Location
2118 N CARROLL AVE, DALLAS, TX 75204
Unique Key
1302554559
18-00070167
Service Request Number: 18-00070167 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070167
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:32:41.000
Status
Closed
Created Date
2018-02-17T12:32:41.000
Update Date
2018-02-17T12:33:15.000
Closed Date
2018-02-17T12:33:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313228779
17-00509541
Service Request Number: 17-00509541 • Address: 836 TIMBER DELL LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
17-00509541
Address
836 TIMBER DELL LN, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-19T11:45:29.000
Status
Closed
Created Date
2017-10-13T11:45:29.000
Update Date
2017-10-26T13:57:40.000
Closed Date
2017-10-26T13:57:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480305.41104933
Y Coordinate
6933515.98547798
Lat Long Location
836 TIMBER DELL LN, DALLAS, TX 75232
Unique Key
1299018785
17-00529179
Service Request Number: 17-00529179 • Address: 2701 BRITTON AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00529179
Address
2701 BRITTON AVE, DALLAS, TX 75216
City Council District
4
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:15:46.000
Status
Closed
Created Date
2017-10-26T13:15:46.000
Update Date
2017-10-26T14:09:10.000
Closed Date
2017-10-26T14:09:10.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2489091.03228803
Y Coordinate
6947205.18283944
Lat Long Location
2701 BRITTON AVE, DALLAS, TX 75216
Unique Key
1300722053
18-00079265
Service Request Number: 18-00079265 • Address: 1507 DUET DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00079265
Address
1507 DUET DR, DALLAS, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-28T09:51:00.000
Status
Closed
Created Date
2018-02-23T09:51:00.000
Update Date
2018-02-24T07:48:53.000
Closed Date
2018-02-24T07:48:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492205.96384145
Y Coordinate
6929588.88968828
Lat Long Location
1507 DUET DR, DALLAS, 75241
Unique Key
1313942147
17-00552531
Service Request Number: 17-00552531 • Address: 1524 PEBBLEWOOD DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00552531
Address
1524 PEBBLEWOOD DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-28T10:40:15.000
Status
Closed
Created Date
2017-11-11T10:40:15.000
Update Date
2017-11-11T11:26:11.000
Closed Date
2017-11-11T11:26:12.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540152.132878
Y Coordinate
6956251.12799672
Lat Long Location
1524 PEBBLEWOOD DR, DALLAS, TX 75217
Unique Key
1302662045
18-00070273
Service Request Number: 18-00070273 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070273
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T14:21:35.000
Status
Closed
Created Date
2018-02-17T14:21:35.000
Update Date
2018-02-17T14:22:07.000
Closed Date
2018-02-17T14:22:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313236958
17-00506703
Service Request Number: 17-00506703 • Address: 6330 CHESLEY LN, DALLAS, TX • City Council District: 9
Service Request Number
17-00506703
Address
6330 CHESLEY LN, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-15T19:31:44.000
Status
Closed
Created Date
2017-10-11T19:31:44.000
Update Date
2017-10-26T12:49:33.000
Closed Date
2017-10-26T12:49:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2504484.51197411
Y Coordinate
6995583.88950897
Lat Long Location
6330 CHESLEY LN, DALLAS, TX
Unique Key
1298781027
17-00453361
Service Request Number: 17-00453361 • Address: 9818 SAN LEA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00453361
Address
9818 SAN LEA DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-19T15:57:59.000
Status
Closed
Created Date
2017-09-08T15:57:59.000
Update Date
2017-10-26T10:09:15.000
Closed Date
2017-10-26T10:09:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2533187.18837586
Y Coordinate
6987018.43717818
Lat Long Location
9818 SAN LEA DR, DALLAS, TX 75228
Unique Key
1294093370
17-00551889
Service Request Number: 17-00551889 • Address: 10148 CHESTERTON DR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00551889
Address
10148 CHESTERTON DR, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T15:09:09.000
Status
Closed
Created Date
2017-11-10T15:09:09.000
Update Date
2017-11-11T07:54:50.000
Closed Date
2017-11-11T07:54:50.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2517822.28713056
Y Coordinate
7008210.66435994
Lat Long Location
10148 CHESTERTON DR, DALLAS, TX 75238
Unique Key
1302582021
17-00527423
Service Request Number: 17-00527423 • Address: 6500 ELAM RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
17-00527423
Address
6500 ELAM RD, DALLAS, TX 75217
City Council District
8
Department
Court and Detention Services
Service Request Type
Illegal Dumping - (Marshal's Office) - CDS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T13:38:34.000
Status
Closed
Created Date
2017-10-25T13:38:34.000
Update Date
2017-10-26T06:53:32.000
Closed Date
2017-10-26T06:53:32.000
Outcome
No Violation Found.
Priority
Emergency
Method Received Description
Phone
X Coordinate
2519271.58905975
Y Coordinate
6949459.72554548
Lat Long Location
6500 ELAM RD, DALLAS, TX 75217
Unique Key
1300571694
18-00129160
Service Request Number: 18-00129160 • Address: 4836 HARVEST HILL RD, DALLAS, TX 75244 • City Council District: 13
Service Request Number
18-00129160
Address
4836 HARVEST HILL RD, DALLAS, TX 75244
City Council District
13
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-29T12:49:09.000
Status
Closed
Created Date
2018-03-22T12:49:09.000
Update Date
2018-03-24T16:31:06.000
Closed Date
2018-03-24T16:31:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481985.86317469
Y Coordinate
7022579.99801596
Lat Long Location
4836 HARVEST HILL RD, DALLAS, TX 75244
Unique Key
1317639053
17-00457484
Service Request Number: 17-00457484 • Address: 6336 KNOLL RIDGE DR, DALLAS, 75249 • City Council District: 3
Service Request Number
17-00457484
Address
6336 KNOLL RIDGE DR, DALLAS, 75249
City Council District
3
Department
Street Services
Service Request Type
Speed Limit Change Request - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-13T20:26:04.000
Status
Closed
Created Date
2017-09-11T20:26:04.000
Update Date
2017-10-26T15:52:41.000
Closed Date
2017-10-26T15:52:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2440014.2562508
Y Coordinate
6920468.05594592
Lat Long Location
6336 KNOLL RIDGE DR, DALLAS, 75249
Unique Key
1294438961
18-00070207
Service Request Number: 18-00070207 • Address: 413 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
18-00070207
Address
413 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T13:17:45.000
Status
Closed
Created Date
2018-02-17T13:17:45.000
Update Date
2018-02-17T14:28:35.000
Closed Date
2018-02-17T14:28:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482391.09818239
Y Coordinate
6959351.5124378
Lat Long Location
413 N BISHOP AVE, DALLAS, TX 75208
Unique Key
1313232070
18-00081164
Service Request Number: 18-00081164 • Address: 5602 GREENBRIER DR, DALLAS, TX 75209 • City Council District: 13
Service Request Number
18-00081164
Address
5602 GREENBRIER DR, DALLAS, TX 75209
City Council District
13
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-01T13:59:50.000
Status
Closed
Created Date
2018-02-24T13:59:50.000
Update Date
2018-02-24T15:05:43.000
Closed Date
2018-02-24T15:05:43.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2485188.75671188
Y Coordinate
6999174.05068433
Lat Long Location
5602 GREENBRIER DR, DALLAS, TX 75209
Unique Key
1314098966
17-00516560
Service Request Number: 17-00516560 • Address: 8410 WATERWOOD LN, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00516560
Address
8410 WATERWOOD LN, DALLAS, 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T13:07:45.000
Status
Closed
Created Date
2017-10-18T13:07:45.000
Update Date
2017-10-26T11:14:53.000
Closed Date
2017-10-26T11:14:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2529357.97272723
Y Coordinate
6958857.03957011
Lat Long Location
8410 WATERWOOD LN, DALLAS, 75217
Unique Key
1299629971
17-00512693
Service Request Number: 17-00512693 • Address: 7916 CARBONDALE ST, DALLAS, TX 75216 • City Council District: 7
Service Request Number
17-00512693
Address
7916 CARBONDALE ST, DALLAS, TX 75216
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-29T12:54:20.000
Status
Closed
Created Date
2017-10-16T12:54:20.000
Update Date
2017-10-26T16:18:46.000
Closed Date
2017-10-26T16:18:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2506908.15676366
Y Coordinate
6947169.66919784
Lat Long Location
7916 CARBONDALE ST, DALLAS, TX 75216
Unique Key
1299313304
17-00546477
Service Request Number: 17-00546477 • Address: 2400 SOUTHWOOD DR, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00546477
Address
2400 SOUTHWOOD DR, DALLAS, 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-02T12:01:11.000
Status
Closed
Created Date
2017-11-07T12:01:11.000
Update Date
2017-11-11T09:05:44.000
Closed Date
2017-11-11T09:05:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473822.403064
Y Coordinate
6941519.60810351
Lat Long Location
2400 SOUTHWOOD DR, DALLAS, 75233
Unique Key
1302107494
17-00552560
Service Request Number: 17-00552560 • Address: 903 S CARROLL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00552560
Address
903 S CARROLL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T11:18:49.000
Status
Closed
Created Date
2017-11-11T11:18:49.000
Update Date
2017-11-11T12:17:03.000
Closed Date
2017-11-11T12:17:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502662.119526
Y Coordinate
6973478.28815825
Lat Long Location
903 S CARROLL AVE, DALLAS, TX 75223
Unique Key
1302664267
17-00551219
Service Request Number: 17-00551219 • Address: 9636 VALLEY MILLS LN, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00551219
Address
9636 VALLEY MILLS LN, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T10:17:17.000
Status
Closed
Created Date
2017-11-10T10:17:17.000
Update Date
2017-11-11T07:55:54.000
Closed Date
2017-11-11T07:55:54.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535217.60063744
Y Coordinate
6966487.14728781
Lat Long Location
9636 VALLEY MILLS LN, DALLAS, TX 75227
Unique Key
1302524197
18-00066812
Service Request Number: 18-00066812 • Address: 2454 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00066812
Address
2454 S ZANG BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Life Hazard Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-27T11:59:26.000
Status
Closed
Created Date
2018-02-15T11:59:26.000
Update Date
2018-02-17T08:38:45.000
Closed Date
2018-02-17T08:38:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482026.53209963
Y Coordinate
6948314.21098017
Lat Long Location
2454 S ZANG BLVD, DALLAS, TX 75224
Unique Key
1312975549
18-00068494
Service Request Number: 18-00068494 • Address: 10801 HAPPY HOLLOW LN, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00068494
Address
10801 HAPPY HOLLOW LN, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T10:34:17.000
Status
Closed
Created Date
2018-02-16T10:34:17.000
Update Date
2018-02-17T07:56:03.000
Closed Date
2018-02-17T07:56:03.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2539986.73785096
Y Coordinate
6953872.19302541
Lat Long Location
10801 HAPPY HOLLOW LN, DALLAS, TX 75217
Unique Key
1313100075
17-00290978
Service Request Number: 17-00290978 • Address: 4160 BEECHWOOD LN, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00290978
Address
4160 BEECHWOOD LN, DALLAS, TX 75220
City Council District
6
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T14:16:14.000
Status
Closed
Created Date
2017-06-18T14:16:14.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-19T10:46:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2478072.14643545
Y Coordinate
7005684.79902513
Lat Long Location
4160 BEECHWOOD LN, DALLAS, TX 75220
Unique Key
1277837773
17-00527152
Service Request Number: 17-00527152 • Address: 1551 E LOUISIANA AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00527152
Address
1551 E LOUISIANA AVE, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T11:45:29.000
Status
Closed
Created Date
2017-10-25T11:45:29.000
Update Date
2017-10-26T16:34:57.000
Closed Date
2017-10-26T16:34:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490825.56951393
Y Coordinate
6950465.15762794
Lat Long Location
1551 E LOUISIANA AVE, DALLAS, TX 75203
Unique Key
1300553233
18-00070144
Service Request Number: 18-00070144 • Address: 2224 PINE ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00070144
Address
2224 PINE ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-19T12:18:49.000
Status
Closed
Created Date
2018-02-17T12:18:49.000
Update Date
2018-02-18T00:18:41.000
Closed Date
2018-02-18T00:18:41.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502214.48908856
Y Coordinate
6961549.83548231
Lat Long Location
2224 PINE ST, DALLAS, TX 75215
Unique Key
1313227134
18-00070146
Service Request Number: 18-00070146 • Address: 10511 CYMBAL DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00070146
Address
10511 CYMBAL DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T12:20:38.000
Status
Closed
Created Date
2018-02-17T12:20:38.000
Update Date
2018-02-17T17:01:54.000
Closed Date
2018-02-17T17:01:54.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2539212.29539667
Y Coordinate
6956227.03591968
Lat Long Location
10511 CYMBAL DR, DALLAS, TX 75217
Unique Key
1313227288
17-00439076
Service Request Number: 17-00439076 • Address: 1612 HEATHER GLEN DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00439076
Address
1612 HEATHER GLEN DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-09-29T13:28:46.000
Status
Closed
Created Date
2017-08-31T13:28:46.000
Update Date
2017-10-26T08:37:00.000
Closed Date
2017-10-26T08:37:00.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2477129.27191949
Y Coordinate
6932552.48293832
Lat Long Location
1612 HEATHER GLEN DR, DALLAS, TX 75232
Unique Key
1292904011
17-00502253
Service Request Number: 17-00502253 • Address: 9720 VINEWOOD DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
17-00502253
Address
9720 VINEWOOD DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-18T13:01:27.000
Status
Closed
Created Date
2017-10-09T13:01:27.000
Update Date
2017-10-26T11:51:08.000
Closed Date
2017-10-26T11:51:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2524980.52003825
Y Coordinate
6986823.2963857995
Lat Long Location
9720 VINEWOOD DR, DALLAS, TX 75228
Unique Key
1298400472
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