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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
18-00070253
Service Request Number: 18-00070253 • Address: 4305 ROSELAND AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
18-00070253
Address
4305 ROSELAND AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-06-27T14:01:53.000
Status
Closed
Created Date
2018-02-17T14:01:53.000
Update Date
2018-02-17T16:47:55.000
Closed Date
2018-02-17T16:47:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496006.09891997
Y Coordinate
6979082.33413898
Lat Long Location
4305 ROSELAND AVE, DALLAS, TX 75204
Unique Key
1313235454
17-00419145
Service Request Number: 17-00419145 • Address: 1950 AUTUMN MEADOW TRL, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00419145
Address
1950 AUTUMN MEADOW TRL, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-08-24T18:16:09.000
Status
Closed
Created Date
2017-08-21T18:16:09.000
Update Date
2017-11-11T16:27:52.000
Closed Date
2017-11-11T16:27:52.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475901.41678099
Y Coordinate
6926664.77529237
Lat Long Location
1950 AUTUMN MEADOW TRL, DALLAS, TX 75232
Unique Key
1291134653
18-00025564
Service Request Number: 18-00025564 • Address: 3871 DURANGO DR, DALLAS, TX 75220 • City Council District: 2
Service Request Number
18-00025564
Address
3871 DURANGO DR, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-03-26T08:21:37.000
Status
Closed
Created Date
2018-01-19T08:21:37.000
Update Date
2018-02-24T15:05:17.000
Closed Date
2018-02-24T15:05:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475039.62535085
Y Coordinate
7002419.64486395
Lat Long Location
3871 DURANGO DR, DALLAS, TX 75220
Unique Key
1309761919
18-00080812
Service Request Number: 18-00080812 • Address: AINSWORTH DR & CROMWELL DR, DALLAS, TX • City Council District: 13
Service Request Number
18-00080812
Address
AINSWORTH DR & CROMWELL DR, DALLAS, TX
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T07:49:11.000
Status
Closed
Created Date
2018-02-24T07:49:11.000
Update Date
2018-02-24T09:35:48.000
Closed Date
2018-02-24T09:35:48.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471136.33601745
Y Coordinate
7011184.16912323
Lat Long Location
AINSWORTH DR & CROMWELL DR, DALLAS, TX
Unique Key
1314070876
17-00462939
Service Request Number: 17-00462939 • Address: 1132 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00462939
Address
1132 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-10-26T13:05:06.000
Status
Closed
Created Date
2017-09-14T13:05:06.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-15T11:02:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527255.88983937
Y Coordinate
6954015.31171162
Lat Long Location
1132 S BUCKNER BLVD, DALLAS, TX 75217
Unique Key
1294896868
18-00106878
Service Request Number: 18-00106878 • Address: 1600 MCCOY ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
18-00106878
Address
1600 MCCOY ST, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-19T08:55:04.000
Status
Closed
Created Date
2018-03-10T08:55:04.000
Update Date
2018-03-10T08:56:08.000
Closed Date
2018-03-10T08:56:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494780.92989835
Y Coordinate
6976625.20970752
Lat Long Location
1600 MCCOY ST, DALLAS, TX 75204
Unique Key
1316015610
17-00551203
Service Request Number: 17-00551203 • Address: 10314 PORT RUSH DR, DALLAS, 75243 • City Council District: 10
Service Request Number
17-00551203
Address
10314 PORT RUSH DR, DALLAS, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-11T10:07:28.000
Status
Closed
Created Date
2017-11-10T10:07:28.000
Update Date
2017-11-11T07:56:29.000
Closed Date
2017-11-11T07:56:29.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2518500.90165966
Y Coordinate
7018821.41333039
Lat Long Location
10314 PORT RUSH DR, DALLAS, 75243
Unique Key
1302522685
17-00526956
Service Request Number: 17-00526956 • Address: 7140 LUPTON DR, DALLAS, TX 75225 • City Council District: 13
Service Request Number
17-00526956
Address
7140 LUPTON DR, DALLAS, TX 75225
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:42:02.000
Status
Closed
Created Date
2017-10-25T10:42:02.000
Update Date
2017-10-26T08:40:00.000
Closed Date
2017-10-26T08:40:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495701.10392894
Y Coordinate
7005923.20584896
Lat Long Location
7140 LUPTON DR, DALLAS, TX 75225
Unique Key
1300540069
17-00491242
Service Request Number: 17-00491242 • Address: 1403 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00491242
Address
1403 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-12T12:13:48.000
Status
Closed
Created Date
2017-10-02T12:13:48.000
Update Date
2017-11-11T12:51:35.000
Closed Date
2017-11-11T12:51:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486751.4363873
Y Coordinate
6953124.4820072
Lat Long Location
1403 S MARSALIS AVE, DALLAS, TX 75216
Unique Key
1297449270
18-00078028
Service Request Number: 18-00078028 • Address: 4420 MARYLAND AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00078028
Address
4420 MARYLAND AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-27T14:36:16.000
Status
Closed
Created Date
2018-02-22T14:36:16.000
Update Date
2018-02-24T14:36:59.000
Closed Date
2018-02-24T14:36:59.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2487522.05023672
Y Coordinate
6938033.23639514
Lat Long Location
4420 MARYLAND AVE, DALLAS, TX 75216
Unique Key
1313844054
17-00527850
Service Request Number: 17-00527850 • Address: 1525 DRAGON ST, DALLAS, TX 75207 • City Council District: 6
Service Request Number
17-00527850
Address
1525 DRAGON ST, DALLAS, TX 75207
City Council District
6
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T16:15:01.000
Status
Closed
Created Date
2017-10-25T16:15:01.000
Update Date
2017-10-25T16:41:02.000
Closed Date
2017-10-25T16:41:02.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2484725.72206058
Y Coordinate
6975089.28978517
Lat Long Location
1525 DRAGON ST, DALLAS, TX 75207
Unique Key
1300603544
18-00070255
Service Request Number: 18-00070255 • Address: 5300 RICHARD AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
18-00070255
Address
5300 RICHARD AVE, DALLAS, TX 75206
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T14:05:43.000
Status
Closed
Created Date
2018-02-17T14:05:43.000
Update Date
2018-02-17T14:06:53.000
Closed Date
2018-02-17T14:06:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496892.38899246
Y Coordinate
6985275.22283587
Lat Long Location
5300 RICHARD AVE, DALLAS, TX 75206
Unique Key
1313235629
17-00490327
Service Request Number: 17-00490327 • Address: 4226 WESTERN ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
17-00490327
Address
4226 WESTERN ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-06T22:00:39.000
Status
Closed
Created Date
2017-10-01T22:00:39.000
Update Date
2017-10-26T09:30:38.000
Closed Date
2017-10-26T09:30:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2463857.21606336
Y Coordinate
6952283.13598919
Lat Long Location
4226 WESTERN ST, DALLAS, TX 75211
Unique Key
1297376660
18-00074299
Service Request Number: 18-00074299 • Address: 8900 LEMMON AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
18-00074299
Address
8900 LEMMON AVE, DALLAS, TX 75209
City Council District
13
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T17:16:17.000
Status
Closed
Created Date
2018-02-20T17:16:17.000
Update Date
2018-02-24T15:08:14.000
Closed Date
2018-02-24T15:08:14.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474278.0883064
Y Coordinate
6999642.26639733
Lat Long Location
8900 LEMMON AVE, DALLAS, TX 75209
Unique Key
1313553381
17-00526297
Service Request Number: 17-00526297 • Address: 1419 MELBOURNE AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00526297
Address
1419 MELBOURNE AVE, DALLAS, TX 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2017-12-07T19:54:34.000
Status
Closed
Created Date
2017-10-24T19:54:34.000
Update Date
2017-10-26T07:56:16.000
Closed Date
2017-10-26T07:56:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2477492.78099821
Y Coordinate
6950104.66614332
Lat Long Location
1419 MELBOURNE AVE, DALLAS, TX 75224
Unique Key
1300476660
18-00034181
Service Request Number: 18-00034181 • Address: 8454 SWEETWATER DR, DALLAS, TX • City Council District: 7
Service Request Number
18-00034181
Address
8454 SWEETWATER DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-23T01:15:55.000
Status
Closed
Created Date
2018-01-25T01:15:55.000
Update Date
2018-02-17T10:17:26.000
Closed Date
2018-02-17T10:17:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2520698.70340157
Y Coordinate
6980731.26996974
Lat Long Location
8454 SWEETWATER DR, DALLAS, TX
Unique Key
1310414850
17-00527896
Service Request Number: 17-00527896 • Address: 414 GLEN OAKS BLVD, DALLAS, TX 75232 • City Council District: 4
Service Request Number
17-00527896
Address
414 GLEN OAKS BLVD, DALLAS, TX 75232
City Council District
4
Department
Trinity Watershed Management
Service Request Type
Water Pollution Routine - Creek, Lake,River-TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-14T16:29:32.000
Status
Closed
Created Date
2017-10-25T16:29:32.000
Update Date
2017-10-26T15:38:16.000
Closed Date
2017-10-26T15:38:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481815.58928919
Y Coordinate
6934337.21146179
Lat Long Location
414 GLEN OAKS BLVD, DALLAS, TX 75232
Unique Key
1300608096
17-00551245
Service Request Number: 17-00551245 • Address: 3210 HAMILTON AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00551245
Address
3210 HAMILTON AVE, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Pooper Scooper - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T10:26:10.000
Status
Closed
Created Date
2017-11-10T10:26:10.000
Update Date
2017-11-11T07:56:25.000
Closed Date
2017-11-11T07:56:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2503882.33730889
Y Coordinate
6967163.10632398
Lat Long Location
3210 HAMILTON AVE, DALLAS, TX 75210
Unique Key
1302526136
17-00509533
Service Request Number: 17-00509533 • Address: 305 GLEN OAKS BLVD, DALLAS, TX 75232 • City Council District: 4
Service Request Number
17-00509533
Address
305 GLEN OAKS BLVD, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-19T11:44:06.000
Status
Closed
Created Date
2017-10-13T11:44:06.000
Update Date
2017-11-11T11:59:30.000
Closed Date
2017-11-11T11:59:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2482289.28261746
Y Coordinate
6935050.24012325
Lat Long Location
305 GLEN OAKS BLVD, DALLAS, TX 75232
Unique Key
1299018395
17-00518706
Service Request Number: 17-00518706 • Address: 2317 BEN HUR ST, DALLAS, TX • City Council District: 8
Service Request Number
17-00518706
Address
2317 BEN HUR ST, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T15:26:32.000
Status
Closed
Created Date
2017-10-19T15:26:32.000
Update Date
2017-10-26T14:09:27.000
Closed Date
2017-10-26T14:09:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2548003.08830689
Y Coordinate
6933871.00917632
Lat Long Location
2317 BEN HUR ST, DALLAS, TX
Unique Key
1299808699
18-00107204
Service Request Number: 18-00107204 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00107204
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-30T13:24:27.000
Status
Closed
Created Date
2018-03-10T13:24:27.000
Update Date
2018-03-10T13:24:59.000
Closed Date
2018-03-10T13:24:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1316039265
18-00107680
Service Request Number: 18-00107680 • Address: 2500 CUSTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00107680
Address
2500 CUSTER DR, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-14T10:20:06.000
Status
Closed
Created Date
2018-03-11T10:20:06.000
Update Date
2018-03-11T10:37:53.000
Closed Date
2018-03-11T10:37:53.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2496329.19272646
Y Coordinate
6942897.3165073
Lat Long Location
2500 CUSTER DR, DALLAS, TX 75216
Unique Key
1316084077
17-00527462
Service Request Number: 17-00527462 • Address: 1950 BEACH DR, DALLAS, TX 75051 • City Council District: 3
Service Request Number
17-00527462
Address
1950 BEACH DR, DALLAS, TX 75051
City Council District
3
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T13:57:07.000
Status
Closed
Created Date
2017-10-25T13:57:07.000
Update Date
2017-10-25T15:23:18.000
Closed Date
2017-10-25T15:23:18.000
Outcome
Resolved - Not City Jurisdiction
Priority
Emergency
Method Received Description
Phone
X Coordinate
2437337.63831432
Y Coordinate
6947471.01563034
Lat Long Location
1950 BEACH DR, DALLAS, TX 75051
Unique Key
1300574516
17-00551627
Service Request Number: 17-00551627 • Address: 2624 ROGERS ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00551627
Address
2624 ROGERS ST, DALLAS, TX 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T13:06:56.000
Status
Closed
Created Date
2017-11-10T13:06:56.000
Update Date
2017-11-11T07:55:35.000
Closed Date
2017-11-11T07:55:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505582.19465555
Y Coordinate
6955013.3202221
Lat Long Location
2624 ROGERS ST, DALLAS, TX 75215
Unique Key
1302560871
18-00106609
Service Request Number: 18-00106609 • Address: 6943 MEADOWBRIAR LN, DALLAS, TX 75230 • City Council District: 11
Service Request Number
18-00106609
Address
6943 MEADOWBRIAR LN, DALLAS, TX 75230
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T17:56:55.000
Status
Closed
Created Date
2018-03-09T17:56:55.000
Update Date
2018-03-10T10:33:24.000
Closed Date
2018-03-10T10:33:24.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494739.75011309
Y Coordinate
7011799.38909461
Lat Long Location
6943 MEADOWBRIAR LN, DALLAS, TX 75230
Unique Key
1315987192
18-00125502
Service Request Number: 18-00125502 • Address: 9995 CONSTANCE ST, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00125502
Address
9995 CONSTANCE ST, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-04-03T17:25:18.000
Status
Closed
Created Date
2018-03-20T17:25:18.000
Update Date
2018-03-24T12:28:16.000
Closed Date
2018-03-24T12:28:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472307.84666297
Y Coordinate
7006813.34593581
Lat Long Location
9995 CONSTANCE ST, DALLAS, TX 75220
Unique Key
1317374122
17-00455213
Service Request Number: 17-00455213 • Address: N JIM MILLER RD & ST FRANCIS AVE, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00455213
Address
N JIM MILLER RD & ST FRANCIS AVE, DALLAS, TX 75228
City Council District
7
Department
Street Services
Service Request Type
Traffic Markings - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-05T06:53:36.000
Status
Closed
Created Date
2017-09-11T06:53:36.000
Update Date
2017-10-26T13:35:02.000
Closed Date
2017-10-26T13:35:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2523184.33705184
Y Coordinate
6979157.82761282
Lat Long Location
N JIM MILLER RD & ST FRANCIS AVE, DALLAS, TX 75228
Unique Key
1294269628
17-00536011
Service Request Number: 17-00536011 • Address: 924 LUFKIN ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00536011
Address
924 LUFKIN ST, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-25T13:19:42.000
Status
Closed
Created Date
2017-10-31T13:19:42.000
Update Date
2018-03-10T10:48:22.000
Closed Date
2018-03-10T10:48:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2537317.10523667
Y Coordinate
6953000.00383938
Lat Long Location
924 LUFKIN ST, DALLAS, TX 75217
Unique Key
1301285177
17-00526966
Service Request Number: 17-00526966 • Address: 4747 VETERANS DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
17-00526966
Address
4747 VETERANS DR, DALLAS, TX 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T10:45:19.000
Status
Closed
Created Date
2017-10-25T10:45:19.000
Update Date
2017-10-26T07:55:41.000
Closed Date
2017-10-26T07:55:41.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496674.49759198
Y Coordinate
6939878.7453857
Lat Long Location
4747 VETERANS DR, DALLAS, TX 75216
Unique Key
1300540755
18-00070259
Service Request Number: 18-00070259 • Address: 6200 KEMROCK DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00070259
Address
6200 KEMROCK DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-02-27T14:07:24.000
Status
Closed
Created Date
2018-02-17T14:07:24.000
Update Date
2018-02-17T14:08:14.000
Closed Date
2018-02-17T14:08:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498404.64885209
Y Coordinate
6931264.31047251
Lat Long Location
6200 KEMROCK DR, DALLAS, TX 75241
Unique Key
1313235958
17-00525328
Service Request Number: 17-00525328 • Address: 7126 BRIERFIELD DR, DALLAS, 75232 • City Council District: 8
Service Request Number
17-00525328
Address
7126 BRIERFIELD DR, DALLAS, 75232
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T12:30:07.000
Status
Closed
Created Date
2017-10-24T12:30:07.000
Update Date
2017-10-26T14:49:35.000
Closed Date
2017-10-26T14:49:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2483417.89808512
Y Coordinate
6927725.69268808
Lat Long Location
7126 BRIERFIELD DR, DALLAS, 75232
Unique Key
1300398329
17-00525113
Service Request Number: 17-00525113 • Address: 18106 MARSH LN, DALLAS, 75287 • City Council District: 12
Service Request Number
17-00525113
Address
18106 MARSH LN, DALLAS, 75287
City Council District
12
Department
Police Department
Service Request Type
Police MISC - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T11:16:35.000
Status
Duplicate (closed)
Created Date
2017-10-24T11:16:35.000
Update Date
2017-10-26T16:50:08.000
Closed Date
2017-10-26T16:50:09.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2472662.29359705
Y Coordinate
7049664.55706696
Lat Long Location
18106 MARSH LN, DALLAS, 75287
Unique Key
1300382766
17-00525928
Service Request Number: 17-00525928 • Address: 8140 WALNUT HILL LN, DALLAS, TX 75231 • City Council District: 13
Service Request Number
17-00525928
Address
8140 WALNUT HILL LN, DALLAS, TX 75231
City Council District
13
Department
Street Services
Service Request Type
Construction - Right of Way - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2017-11-13T15:43:55.000
Status
Closed
Created Date
2017-10-24T15:43:55.000
Update Date
2017-10-26T12:31:57.000
Closed Date
2017-10-25T11:48:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500702.98804072
Y Coordinate
7007965.44818965
Lat Long Location
8140 WALNUT HILL LN, DALLAS, TX 75231
Unique Key
1300438961
17-00526256
Service Request Number: 17-00526256 • Address: 624 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00526256
Address
624 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T18:42:21.000
Status
Closed
Created Date
2017-10-24T18:42:21.000
Update Date
2017-10-25T16:33:54.000
Closed Date
2017-10-25T16:30:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481139.00436698
Y Coordinate
6959465.1936355
Lat Long Location
624 W 7TH ST, DALLAS, TX 75208
Unique Key
1300471761
17-00527794
Service Request Number: 17-00527794 • Address: 2349 RUIDOSA AVE, DALLAS, 75228 • City Council District: 9
Service Request Number
17-00527794
Address
2349 RUIDOSA AVE, DALLAS, 75228
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T15:59:44.000
Status
Closed
Created Date
2017-10-25T15:59:44.000
Update Date
2017-10-26T11:14:07.000
Closed Date
2017-10-26T11:14:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2529704.28606347
Y Coordinate
6995684.04836964
Lat Long Location
2349 RUIDOSA AVE, DALLAS, 75228
Unique Key
1300599007
18-00107428
Service Request Number: 18-00107428 • Address: 2228 BARLOW AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
18-00107428
Address
2228 BARLOW AVE, DALLAS, TX 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-11T19:34:49.000
Status
Closed
Created Date
2018-03-10T19:34:49.000
Update Date
2018-03-10T23:54:00.000
Closed Date
2018-03-10T23:54:00.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2474424.56778056
Y Coordinate
6947355.48685396
Lat Long Location
2228 BARLOW AVE, DALLAS, TX 75224
Unique Key
1316058093
17-00517772
Service Request Number: 17-00517772 • Address: 5019 WATSON DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00517772
Address
5019 WATSON DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T09:18:27.000
Status
Closed
Created Date
2017-10-19T09:18:27.000
Update Date
2017-10-26T12:44:03.000
Closed Date
2017-10-26T12:44:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2498848.23381937
Y Coordinate
6938138.20815718
Lat Long Location
5019 WATSON DR, DALLAS, TX 75241
Unique Key
1299741515
17-00552631
Service Request Number: 17-00552631 • Address: 1811 BILLIE DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00552631
Address
1811 BILLIE DR, DALLAS, TX 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T12:40:59.000
Status
Closed
Created Date
2017-11-11T12:40:59.000
Update Date
2017-11-11T14:12:03.000
Closed Date
2017-11-11T14:12:03.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475847.42997464
Y Coordinate
6937223.02905292
Lat Long Location
1811 BILLIE DR, DALLAS, TX 75232
Unique Key
1302669611
18-00132721
Service Request Number: 18-00132721 • Address: 7145 SANTA MONICA DR, DALLAS, 75223 • City Council District: 14
Service Request Number
18-00132721
Address
7145 SANTA MONICA DR, DALLAS, 75223
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T09:52:19.000
Status
Closed
Created Date
2018-03-24T09:52:19.000
Update Date
2018-03-24T10:38:05.000
Closed Date
2018-03-24T10:38:05.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2509443.36159645
Y Coordinate
6981938.03571861
Lat Long Location
7145 SANTA MONICA DR, DALLAS, 75223
Unique Key
1317896630
17-00525575
Service Request Number: 17-00525575 • Address: 5319 MONTICELLO AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00525575
Address
5319 MONTICELLO AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T13:55:36.000
Status
Closed
Created Date
2017-10-24T13:55:36.000
Update Date
2017-10-25T16:50:24.000
Closed Date
2017-10-25T16:50:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2496984.47887149
Y Coordinate
6987956.76394282
Lat Long Location
5319 MONTICELLO AVE, DALLAS, TX 75206
Unique Key
1300415379
17-00445151
Service Request Number: 17-00445151 • Address: 11303 CACTUS LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
17-00445151
Address
11303 CACTUS LN, DALLAS, TX 75238
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-10-17T12:04:24.000
Status
Closed
Created Date
2017-09-05T12:04:24.000
Update Date
2017-10-26T14:56:06.000
Closed Date
2017-10-26T14:56:06.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2525472.51148712
Y Coordinate
7003765.22077214
Lat Long Location
11303 CACTUS LN, DALLAS, TX 75238
Unique Key
1293433411
17-00504571
Service Request Number: 17-00504571 • Address: 5306 MERCEDES AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00504571
Address
5306 MERCEDES AVE, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-07T15:40:04.000
Status
Closed
Created Date
2017-10-10T15:40:04.000
Update Date
2017-10-26T12:05:41.000
Closed Date
2017-10-26T12:05:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496889.55285743
Y Coordinate
6988553.28955821
Lat Long Location
5306 MERCEDES AVE, DALLAS, TX 75206
Unique Key
1298589480
17-00525318
Service Request Number: 17-00525318 • Address: 405 W PEMBROKE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00525318
Address
405 W PEMBROKE AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T12:24:52.000
Status
Closed
Created Date
2017-10-24T12:24:52.000
Update Date
2017-10-26T09:04:56.000
Closed Date
2017-10-26T09:04:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482417.74440968
Y Coordinate
6955704.18623634
Lat Long Location
405 W PEMBROKE AVE, DALLAS, TX 75208
Unique Key
1300397431
18-00067090
Service Request Number: 18-00067090 • Address: 4917 CLEAR CREEK RD, DALLAS, TX 75232 • City Council District: 4
Service Request Number
18-00067090
Address
4917 CLEAR CREEK RD, DALLAS, TX 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T13:51:05.000
Status
Closed
Created Date
2018-02-15T13:51:05.000
Update Date
2018-02-17T07:55:02.000
Closed Date
2018-02-17T07:55:02.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482379.69120115
Y Coordinate
6936208.87254253
Lat Long Location
4917 CLEAR CREEK RD, DALLAS, TX 75232
Unique Key
1312992926
17-00527458
Service Request Number: 17-00527458 • Address: 2223 ELM ST, DALLAS, 75201 • City Council District: 14
Service Request Number
17-00527458
Address
2223 ELM ST, DALLAS, 75201
City Council District
14
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T13:55:44.000
Status
Closed
Created Date
2017-10-25T13:55:44.000
Update Date
2017-10-25T15:56:56.000
Closed Date
2017-10-25T15:56:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493298.86884606
Y Coordinate
6972044.89931609
Lat Long Location
2223 ELM ST, DALLAS, 75201
Unique Key
1300574244
18-00064543
Service Request Number: 18-00064543 • Address: 12121 COIT RD, DALLAS, TX 75251 • City Council District: 11
Service Request Number
18-00064543
Address
12121 COIT RD, DALLAS, TX 75251
City Council District
11
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-01T10:34:29.000
Status
Closed
Created Date
2018-02-14T10:34:29.000
Update Date
2018-02-24T15:48:22.000
Closed Date
2018-02-24T15:48:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2499520.65431216
Y Coordinate
7019781.45998373
Lat Long Location
12121 COIT RD, DALLAS, TX 75251
Unique Key
1312809811
18-00185923
Service Request Number: 18-00185923 • Address: 5811 PINELAND DR, DALLAS, TX 75231 • City Council District: 13
Service Request Number
18-00185923
Address
5811 PINELAND DR, DALLAS, TX 75231
City Council District
13
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-04-25T14:40:01.000
Status
Closed
Created Date
2018-04-22T14:40:01.000
Update Date
2018-04-23T07:27:15.000
Closed Date
2018-04-23T07:27:15.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2503735.56565447
Y Coordinate
7006516.47292231
Lat Long Location
5811 PINELAND DR, DALLAS, TX 75231
Unique Key
1322378566
17-00554815
Service Request Number: 17-00554815 • Address: 6640 VICTORIA AVE, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00554815
Address
6640 VICTORIA AVE, DALLAS, TX 75209
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-15T14:51:22.000
Status
Closed
Created Date
2017-11-13T14:51:22.000
Update Date
2017-11-13T16:44:08.000
Closed Date
2017-11-13T16:44:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481022.97816366
Y Coordinate
6992182.65855158
Lat Long Location
6640 VICTORIA AVE, DALLAS, TX 75209
Unique Key
1302849333
18-00071803
Service Request Number: 18-00071803 • Address: 4231 HAMILTON AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
18-00071803
Address
4231 HAMILTON AVE, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Spayed/Neutered/Intact - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-23T15:06:13.000
Status
Closed
Created Date
2018-02-19T15:06:13.000
Update Date
2018-02-24T10:45:05.000
Closed Date
2018-02-24T10:45:05.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2506228.4666948
Y Coordinate
6969639.66465203
Lat Long Location
4231 HAMILTON AVE, DALLAS, TX 75210
Unique Key
1313366342
18-00063451
Service Request Number: 18-00063451 • Address: 6004 WORTH ST, DALLAS, 75214 • City Council District: 14
Service Request Number
18-00063451
Address
6004 WORTH ST, DALLAS, 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-04-18T15:17:22.000
Status
Closed
Created Date
2018-02-13T15:17:22.000
Update Date
2018-02-24T14:35:31.000
Closed Date
2018-02-24T14:35:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504719.93037169
Y Coordinate
6981480.40016108
Lat Long Location
6004 WORTH ST, DALLAS, 75214
Unique Key
1312704649
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