311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
17-00524246
Service Request Number: 17-00524246 • Address: 7506 HUNDLEY BLVD, DALLAS, TX 75231 • City Council District: 10
Service Request Number
17-00524246
Address
7506 HUNDLEY BLVD, DALLAS, TX 75231
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T21:13:07.000
Status
Closed
Created Date
2017-10-23T21:13:07.000
Update Date
2017-10-26T09:21:33.000
Closed Date
2017-10-26T09:21:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2508067.46543041
Y Coordinate
7008886.20677541
Lat Long Location
7506 HUNDLEY BLVD, DALLAS, TX 75231
Unique Key
1300307341
17-00521462
Service Request Number: 17-00521462 • Address: 14331 HAYMEADOW DR, DALLAS, 75254 • City Council District: 11
Service Request Number
17-00521462
Address
14331 HAYMEADOW DR, DALLAS, 75254
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T14:34:17.000
Status
Duplicate (closed)
Created Date
2017-10-21T14:34:17.000
Update Date
2017-10-25T14:46:58.000
Closed Date
2017-10-25T14:46:59.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498854.59511566
Y Coordinate
7030558.44136646
Lat Long Location
14331 HAYMEADOW DR, DALLAS, 75254
Unique Key
1300049749
17-00528521
Service Request Number: 17-00528521 • Address: 2908 PRINCE HALL LN, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00528521
Address
2908 PRINCE HALL LN, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T09:36:45.000
Status
Closed
Created Date
2017-10-26T09:36:45.000
Update Date
2017-10-26T10:51:58.000
Closed Date
2017-10-26T10:51:58.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499762.30896469
Y Coordinate
6940578.29286885
Lat Long Location
2908 PRINCE HALL LN, DALLAS, TX 75216
Unique Key
1300669754
18-00186167
Service Request Number: 18-00186167 • Address: 823 WIDEMAN DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00186167
Address
823 WIDEMAN DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-05-21T22:11:53.000
Status
Closed
Created Date
2018-04-22T22:11:53.000
Update Date
2018-04-22T22:23:27.000
Closed Date
2018-04-22T22:23:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2528065.10665588
Y Coordinate
6951576.01627157
Lat Long Location
823 WIDEMAN DR, DALLAS, TX 75217
Unique Key
1322432063
17-00529412
Service Request Number: 17-00529412 • Address: 2506 PRICHARD LN, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00529412
Address
2506 PRICHARD LN, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T14:33:16.000
Status
Closed
Created Date
2017-10-26T14:33:16.000
Update Date
2017-10-26T15:47:24.000
Closed Date
2017-10-26T15:47:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2525826.72591739
Y Coordinate
6962242.74108301
Lat Long Location
2506 PRICHARD LN, DALLAS, TX 75227
Unique Key
1300738869
17-00471442
Service Request Number: 17-00471442 • Address: 723 TOWN CREEK DR, DALLAS, TX 75232 • City Council District: 4
Service Request Number
17-00471442
Address
723 TOWN CREEK DR, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-21T17:04:04.000
Status
Closed
Created Date
2017-09-19T17:04:04.000
Update Date
2017-11-11T08:27:10.000
Closed Date
2017-11-11T08:27:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2480347.55229056
Y Coordinate
6935581.67760294
Lat Long Location
723 TOWN CREEK DR, DALLAS, TX 75232
Unique Key
1295612437
17-00522002
Service Request Number: 17-00522002 • Address: 7407 FOX CROSSING CT, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00522002
Address
7407 FOX CROSSING CT, DALLAS, TX 75232
City Council District
8
Department
Police Department
Service Request Type
Traffic Violations - Chronic (Evenings) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-05T14:11:16.000
Status
Closed
Created Date
2017-10-22T14:11:16.000
Update Date
2017-10-26T07:36:42.000
Closed Date
2017-10-26T07:36:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475012.83309782
Y Coordinate
6925942.42842805
Lat Long Location
7407 FOX CROSSING CT, DALLAS, TX 75232
Unique Key
1300120594
17-00526322
Service Request Number: 17-00526322 • Address: 3026 HANSBORO AVE, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00526322
Address
3026 HANSBORO AVE, DALLAS, 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-29T21:12:52.000
Status
Closed
Created Date
2017-10-24T21:12:52.000
Update Date
2017-10-25T15:33:54.000
Closed Date
2017-10-25T15:33:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469926.12561165
Y Coordinate
6947130.83814057
Lat Long Location
3026 HANSBORO AVE, DALLAS, 75233
Unique Key
1300479506
17-00461614
Service Request Number: 17-00461614 • Address: 912 CEDARVALE CT, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00461614
Address
912 CEDARVALE CT, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-10-25T15:58:29.000
Status
Closed
Created Date
2017-09-13T15:58:29.000
Update Date
2017-09-29T12:00:05.000
Closed Date
2017-09-18T07:54:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2538079.46064349
Y Coordinate
6952819.93000534
Lat Long Location
912 CEDARVALE CT, DALLAS, TX 75217
Unique Key
1294772782
17-00526943
Service Request Number: 17-00526943 • Address: 1206 FERNDALE AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00526943
Address
1206 FERNDALE AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T10:36:03.000
Status
Closed
Created Date
2017-10-25T10:36:03.000
Update Date
2017-10-25T16:37:35.000
Closed Date
2017-10-25T16:37:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478249.58721143
Y Coordinate
6951128.44096209
Lat Long Location
1206 FERNDALE AVE, DALLAS, TX 75224
Unique Key
1300538949
17-00528058
Service Request Number: 17-00528058 • Address: KIRNWOOD DR & S POLK ST, DALLAS, TX • City Council District: 8
Service Request Number
17-00528058
Address
KIRNWOOD DR & S POLK ST, DALLAS, TX
City Council District
8
Department
Street Services
Service Request Type
Sidewalk Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T18:03:15.000
Status
Closed
Created Date
2017-10-25T18:03:15.000
Update Date
2017-10-25T19:59:51.000
Closed Date
2017-10-25T19:59:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479338.50414894
Y Coordinate
6924842.35231104
Lat Long Location
KIRNWOOD DR & S POLK ST, DALLAS, TX
Unique Key
1300620211
17-00528195
Service Request Number: 17-00528195 • Address: 823 EXPOSITION AVE, DALLAS, 75226 • City Council District: 7
Service Request Number
17-00528195
Address
823 EXPOSITION AVE, DALLAS, 75226
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-09T03:08:46.000
Status
Closed
Created Date
2017-10-26T03:08:46.000
Update Date
2017-10-26T07:34:05.000
Closed Date
2017-10-26T07:33:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500849.35178346
Y Coordinate
6971994.90164456
Lat Long Location
823 EXPOSITION AVE, DALLAS, 75226
Unique Key
1300635727
18-00131409
Service Request Number: 18-00131409 • Address: 7240 WABASH CIR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131409
Address
7240 WABASH CIR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T12:49:44.000
Status
Closed
Created Date
2018-03-23T12:49:44.000
Update Date
2018-03-24T15:28:09.000
Closed Date
2018-03-24T15:28:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2510590.22566858
Y Coordinate
6988089.82773245
Lat Long Location
7240 WABASH CIR, DALLAS, TX 75214
Unique Key
1317798842
17-00528604
Service Request Number: 17-00528604 • Address: 4000 TIOGA ST, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00528604
Address
4000 TIOGA ST, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T10:04:43.000
Status
Closed
Created Date
2017-10-26T10:04:43.000
Update Date
2017-10-26T15:26:01.000
Closed Date
2017-10-26T15:26:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505412.97793864
Y Coordinate
6929435.38740978
Lat Long Location
4000 TIOGA ST, DALLAS, TX 75241
Unique Key
1300675328
18-00106608
Service Request Number: 18-00106608 • Address: 9000 BRUTON RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00106608
Address
9000 BRUTON RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-10T17:55:23.000
Status
Closed
Created Date
2018-03-09T17:55:23.000
Update Date
2018-03-10T10:31:30.000
Closed Date
2018-03-10T10:31:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2531459.12616761
Y Coordinate
6960182.2160251
Lat Long Location
9000 BRUTON RD, DALLAS, TX 75217
Unique Key
1315987097
18-00076744
Service Request Number: 18-00076744 • Address: 1500 MARILLA ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
18-00076744
Address
1500 MARILLA ST, DALLAS, TX 75201
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Bite - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-23T23:34:01.000
Status
Closed
Created Date
2018-02-21T23:34:01.000
Update Date
2018-02-24T13:56:08.000
Closed Date
2018-02-24T13:56:08.000
Outcome
Complete
Priority
Emergency
Method Received Description
Phone
X Coordinate
2491521.79398383
Y Coordinate
6969611.07570335
Lat Long Location
1500 MARILLA ST, DALLAS, TX 75201
Unique Key
1313742498
17-00552421
Service Request Number: 17-00552421 • Address: 6426 RHAPSODY LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
17-00552421
Address
6426 RHAPSODY LN, DALLAS, TX 75241
City Council District
3
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T08:25:22.000
Status
Closed
Created Date
2017-11-11T08:25:22.000
Update Date
2017-11-11T09:13:15.000
Closed Date
2017-11-11T08:55:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490781.90819698
Y Coordinate
6930940.71647169
Lat Long Location
6426 RHAPSODY LN, DALLAS, TX 75241
Unique Key
1302653553
17-00551223
Service Request Number: 17-00551223 • Address: 5310 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00551223
Address
5310 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T10:17:49.000
Status
Closed
Created Date
2017-11-10T10:17:49.000
Update Date
2017-11-11T07:54:49.000
Closed Date
2017-11-11T07:54:49.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526230.63579901
Y Coordinate
6975400.11109957
Lat Long Location
5310 S BUCKNER BLVD, DALLAS, TX 75227
Unique Key
1302524351
17-00513937
Service Request Number: 17-00513937 • Address: 5901 LA VISTA DR, DALLAS, 75206 • City Council District: 14
Service Request Number
17-00513937
Address
5901 LA VISTA DR, DALLAS, 75206
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-24T09:37:38.000
Status
Closed
Created Date
2017-10-17T09:37:38.000
Update Date
2017-10-26T11:44:01.000
Closed Date
2017-10-23T08:43:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2501230.40073467
Y Coordinate
6983126.96147311
Lat Long Location
5901 LA VISTA DR, DALLAS, 75206
Unique Key
1299423364
17-00552350
Service Request Number: 17-00552350 • Address: E R L THORNTON FWY & N BUCKNER BLVD, DALLAS, TX • City Council District: 7
Service Request Number
17-00552350
Address
E R L THORNTON FWY & N BUCKNER BLVD, DALLAS, TX
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Sick/Injured - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T21:40:19.000
Status
Closed
Created Date
2017-11-10T21:40:19.000
Update Date
2017-11-11T07:50:04.000
Closed Date
2017-11-11T07:50:03.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2526887.21225057
Y Coordinate
6978157.08358871
Lat Long Location
E R L THORNTON FWY & N BUCKNER BLVD, DALLAS, TX
Unique Key
1302633190
17-00528508
Service Request Number: 17-00528508 • Address: 3120 GUADALUPE AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00528508
Address
3120 GUADALUPE AVE, DALLAS, TX 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Wildlife/Livestock- Routine - DAS
Ert Estimated Response Time
7
Overall Service Request Due Date
2017-12-11T09:32:44.000
Status
Closed
Created Date
2017-10-26T09:32:44.000
Update Date
2017-10-26T10:51:41.000
Closed Date
2017-10-26T10:51:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2464037.84630326
Y Coordinate
6943984.57213551
Lat Long Location
3120 GUADALUPE AVE, DALLAS, TX 75233
Unique Key
1300668925
17-00527905
Service Request Number: 17-00527905 • Address: 201 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00527905
Address
201 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-08T16:32:13.000
Status
Closed
Created Date
2017-10-25T16:32:13.000
Update Date
2017-10-26T09:37:20.000
Closed Date
2017-10-26T09:37:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2475293.92384548
Y Coordinate
6957607.03649674
Lat Long Location
201 S MARLBOROUGH AVE, DALLAS, TX 75208
Unique Key
1300608831
17-00520808
Service Request Number: 17-00520808 • Address: 642 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00520808
Address
642 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T16:47:12.000
Status
Closed
Created Date
2017-10-20T16:47:12.000
Update Date
2017-10-26T09:56:16.000
Closed Date
2017-10-26T09:56:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481088.43995478
Y Coordinate
6959651.01922636
Lat Long Location
642 W DAVIS ST, DALLAS, TX 75208
Unique Key
1299974892
17-00526151
Service Request Number: 17-00526151 • Address: 4431 LAWNVIEW AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00526151
Address
4431 LAWNVIEW AVE, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T17:03:33.000
Status
Closed
Created Date
2017-10-24T17:03:33.000
Update Date
2017-10-26T16:33:06.000
Closed Date
2017-10-26T16:29:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2515082.2018924
Y Coordinate
6972463.6763399
Lat Long Location
4431 LAWNVIEW AVE, DALLAS, TX 75227
Unique Key
1300460651
17-00521061
Service Request Number: 17-00521061 • Address: 6830 AMERICAN WAY, DALLAS, TX 75237 • City Council District: 3
Service Request Number
17-00521061
Address
6830 AMERICAN WAY, DALLAS, TX 75237
City Council District
3
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-03-06T01:19:34.000
Status
Closed
Created Date
2017-10-21T01:19:34.000
Update Date
2017-10-26T16:04:01.000
Closed Date
2017-10-26T16:04:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2465746.64850162
Y Coordinate
6928957.58412815
Lat Long Location
6830 AMERICAN WAY, DALLAS, TX 75237
Unique Key
1299999062
17-00491865
Service Request Number: 17-00491865 • Address: 3310 MOJAVE DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00491865
Address
3310 MOJAVE DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-13T15:35:35.000
Status
Closed
Created Date
2017-10-02T15:35:35.000
Update Date
2017-10-26T13:38:21.000
Closed Date
2017-10-26T13:38:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501495.24177019
Y Coordinate
6925653.15147316
Lat Long Location
3310 MOJAVE DR, DALLAS, TX 75241
Unique Key
1297491481
17-00548410
Service Request Number: 17-00548410 • Address: 6211 ALPHA RD, DALLAS, TX 75240 • City Council District: 11
Service Request Number
17-00548410
Address
6211 ALPHA RD, DALLAS, TX 75240
City Council District
11
Department
Code Compliance District Group
Service Request Type
Overcrowding - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-07T14:26:17.000
Status
Closed
Created Date
2017-11-08T14:26:17.000
Update Date
2017-11-11T16:06:13.000
Closed Date
2017-11-11T16:06:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2490023.98706957
Y Coordinate
7026693.37871651
Lat Long Location
6211 ALPHA RD, DALLAS, TX 75240
Unique Key
1302273412
17-00552449
Service Request Number: 17-00552449 • Address: 15337 RIDGECREST DR, DALLAS, TX 75253 • Department: Dallas Animal Services
Service Request Number
17-00552449
Address
15337 RIDGECREST DR, DALLAS, TX 75253
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T09:03:49.000
Status
Closed
Created Date
2017-11-11T09:03:49.000
Update Date
2017-11-11T10:05:34.000
Closed Date
2017-11-11T10:05:34.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2555833.51798977
Y Coordinate
6927287.41486255
Lat Long Location
15337 RIDGECREST DR, DALLAS, TX 75253
Unique Key
1302655746
17-00533851
Service Request Number: 17-00533851 • Address: GIBBS WILLIAMS RD & S HAMPTON RD, DALLAS, TX • City Council District: 4
Service Request Number
17-00533851
Address
GIBBS WILLIAMS RD & S HAMPTON RD, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-29T14:03:26.000
Status
Closed
Created Date
2017-10-30T14:03:26.000
Update Date
2017-11-11T14:09:34.000
Closed Date
2017-11-11T14:09:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473856.7367393
Y Coordinate
6940902.12253221
Lat Long Location
GIBBS WILLIAMS RD & S HAMPTON RD, DALLAS, TX
Unique Key
1301112463
17-00527051
Service Request Number: 17-00527051 • Address: 4318 HAMILTON AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00527051
Address
4318 HAMILTON AVE, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T11:16:23.000
Status
Closed
Created Date
2017-10-25T11:16:23.000
Update Date
2017-10-26T07:51:17.000
Closed Date
2017-10-26T07:51:17.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506642.71847041
Y Coordinate
6970043.45680829
Lat Long Location
4318 HAMILTON AVE, DALLAS, TX 75210
Unique Key
1300546839
17-00528046
Service Request Number: 17-00528046 • Address: 4029 MENDENHALL DR, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00528046
Address
4029 MENDENHALL DR, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T17:57:18.000
Status
Closed
Created Date
2017-10-25T17:57:18.000
Update Date
2017-10-26T15:39:56.000
Closed Date
2017-10-26T15:39:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476320.27357323
Y Coordinate
7018108.52422402
Lat Long Location
4029 MENDENHALL DR, DALLAS, TX 75244
Unique Key
1300619271
18-00081339
Service Request Number: 18-00081339 • Address: E MOCKINGBIRD LN & N BUCKNER BLVD, DALLAS, TX • City Council District: 9
Service Request Number
18-00081339
Address
E MOCKINGBIRD LN & N BUCKNER BLVD, DALLAS, TX
City Council District
9
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T16:40:13.000
Status
Closed
Created Date
2018-02-24T16:40:13.000
Update Date
2018-02-24T22:07:52.000
Closed Date
2018-02-24T22:07:52.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515786.38479268
Y Coordinate
6998080.15069058
Lat Long Location
E MOCKINGBIRD LN & N BUCKNER BLVD, DALLAS, TX
Unique Key
1314112836
18-00044684
Service Request Number: 18-00044684 • Address: 1736 BLACKSMITH DR, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00044684
Address
1736 BLACKSMITH DR, DALLAS, TX 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-15T16:28:57.000
Status
Closed
Created Date
2018-01-31T16:28:57.000
Update Date
2018-02-17T07:56:16.000
Closed Date
2018-02-17T07:56:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2551293.54898444
Y Coordinate
6936416.4296758
Lat Long Location
1736 BLACKSMITH DR, DALLAS, TX 75253
Unique Key
1311219570
17-00551337
Service Request Number: 17-00551337 • Address: 10809 ROCKINGHAM ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551337
Address
10809 ROCKINGHAM ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T10:59:17.000
Status
Closed
Created Date
2017-11-10T10:59:17.000
Update Date
2017-11-11T07:56:26.000
Closed Date
2017-11-11T07:56:25.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540035.58478034
Y Coordinate
6959124.74758438
Lat Long Location
10809 ROCKINGHAM ST, DALLAS, TX 75217
Unique Key
1302535421
17-00528225
Service Request Number: 17-00528225 • Address: 1700 YOUNG ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
17-00528225
Address
1700 YOUNG ST, DALLAS, TX 75201
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T07:21:37.000
Status
Closed
Created Date
2017-10-26T07:21:37.000
Update Date
2017-10-26T07:23:54.000
Closed Date
2017-10-26T07:23:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492121.8088072
Y Coordinate
6970206.82406624
Lat Long Location
1700 YOUNG ST, DALLAS, TX 75201
Unique Key
1300646151
17-00303862
Service Request Number: 17-00303862 • Address: 7728 MEADOWHAVEN DR, DALLAS, TX 75254 • City Council District: 11
Service Request Number
17-00303862
Address
7728 MEADOWHAVEN DR, DALLAS, TX 75254
City Council District
11
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-31T19:56:39.000
Status
Closed
Created Date
2017-06-23T19:56:39.000
Update Date
2017-10-26T15:58:42.000
Closed Date
2017-10-26T15:58:42.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Web
X Coordinate
2498031.84221365
Y Coordinate
7032110.55768146
Lat Long Location
7728 MEADOWHAVEN DR, DALLAS, TX 75254
Unique Key
1279678631
17-00529106
Service Request Number: 17-00529106 • Address: 4115 SOUTH BETTER DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00529106
Address
4115 SOUTH BETTER DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T12:47:55.000
Status
Closed
Created Date
2017-10-26T12:47:55.000
Update Date
2017-10-26T14:47:06.000
Closed Date
2017-10-26T14:47:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2477761.09221175
Y Coordinate
7008763.63371609
Lat Long Location
4115 SOUTH BETTER DR, DALLAS, TX 75229
Unique Key
1300715755
18-00132037
Service Request Number: 18-00132037 • Address: 3508 OAK CREEK CIR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00132037
Address
3508 OAK CREEK CIR, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-26T15:50:38.000
Status
Closed
Created Date
2018-03-23T15:50:38.000
Update Date
2018-03-24T10:17:58.000
Closed Date
2018-03-24T10:17:58.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2523592.38783612
Y Coordinate
6967133.62902985
Lat Long Location
3508 OAK CREEK CIR, DALLAS, TX 75227
Unique Key
1317838155
17-00496969
Service Request Number: 17-00496969 • Address: 3815 AROCHA DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00496969
Address
3815 AROCHA DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-02T12:05:09.000
Status
Closed
Created Date
2017-10-05T12:05:09.000
Update Date
2017-10-26T14:29:55.000
Closed Date
2017-10-26T14:29:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502096.16319037
Y Coordinate
6949391.10328157
Lat Long Location
3815 AROCHA DR, DALLAS, TX 75216
Unique Key
1297915600
18-00070423
Service Request Number: 18-00070423 • Address: 3100 HILLGLENN RD, DALLAS, TX 75228 • City Council District: 9
Service Request Number
18-00070423
Address
3100 HILLGLENN RD, DALLAS, TX 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-18T17:49:50.000
Status
Closed
Created Date
2018-02-17T17:49:50.000
Update Date
2018-02-17T19:02:27.000
Closed Date
2018-02-17T19:02:27.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2533069.30417863
Y Coordinate
6988255.01955632
Lat Long Location
3100 HILLGLENN RD, DALLAS, TX 75228
Unique Key
1313249216
18-00012529
Service Request Number: 18-00012529 • Address: 8648 BOUNDBROOK AVE, DALLAS, 75243 • City Council District: 10
Service Request Number
18-00012529
Address
8648 BOUNDBROOK AVE, DALLAS, 75243
City Council District
10
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-04-11T17:32:43.000
Status
Duplicate (closed)
Created Date
2018-01-09T17:32:43.000
Update Date
2018-03-10T15:07:50.000
Closed Date
2018-03-10T15:07:50.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504544.91994133
Y Coordinate
7012925.29438388
Lat Long Location
8648 BOUNDBROOK AVE, DALLAS, 75243
Unique Key
1308718235
17-00551462
Service Request Number: 17-00551462 • Address: 3532 TERRELL ST, DALLAS, TX 75223 • City Council District: 7
Service Request Number
17-00551462
Address
3532 TERRELL ST, DALLAS, TX 75223
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T11:42:22.000
Status
Closed
Created Date
2017-11-10T11:42:22.000
Update Date
2017-11-11T07:55:51.000
Closed Date
2017-11-11T07:55:51.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2510864.79271749
Y Coordinate
6971706.74445078
Lat Long Location
3532 TERRELL ST, DALLAS, TX 75223
Unique Key
1302544312
18-00130158
Service Request Number: 18-00130158 • Address: 2300 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00130158
Address
2300 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-05T20:07:02.000
Status
Closed
Created Date
2018-03-22T20:07:02.000
Update Date
2018-03-24T15:25:27.000
Closed Date
2018-03-24T15:25:27.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2470116.86203934
Y Coordinate
6949657.94360838
Lat Long Location
2300 S RAVINIA DR, DALLAS, TX 75211
Unique Key
1317709405
18-00081009
Service Request Number: 18-00081009 • Address: 3311 HOLMES ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00081009
Address
3311 HOLMES ST, DALLAS, TX 75215
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - TWM
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-25T11:27:56.000
Status
Closed
Created Date
2018-02-24T11:27:56.000
Update Date
2018-02-24T13:50:39.000
Closed Date
2018-02-24T13:50:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
City Hall on the GO
X Coordinate
2498501.40769399
Y Coordinate
6963051.22649766
Lat Long Location
3311 HOLMES ST, DALLAS, TX 75215
Unique Key
1314086998
17-00541666
Service Request Number: 17-00541666 • Address: 418 VALENCIA ST, DALLAS, TX 75223 • City Council District: 14
Service Request Number
17-00541666
Address
418 VALENCIA ST, DALLAS, TX 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2018-01-11T13:48:51.000
Status
Closed
Created Date
2017-11-03T13:48:51.000
Update Date
2017-11-11T14:57:59.000
Closed Date
2017-11-11T14:57:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507133.4140295
Y Coordinate
6980436.08747628
Lat Long Location
418 VALENCIA ST, DALLAS, TX 75223
Unique Key
1301722765
17-00528149
Service Request Number: 17-00528149 • Address: 4106 LAFAYETTE ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
17-00528149
Address
4106 LAFAYETTE ST, DALLAS, TX 75204
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T21:19:35.000
Status
Closed
Created Date
2017-10-25T21:19:35.000
Update Date
2017-10-26T12:44:05.000
Closed Date
2017-10-26T12:44:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2494927.74597324
Y Coordinate
6979196.68088361
Lat Long Location
4106 LAFAYETTE ST, DALLAS, TX 75204
Unique Key
1300630426
18-00132871
Service Request Number: 18-00132871 • Address: 2864 POINSETTIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00132871
Address
2864 POINSETTIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-04-04T12:01:17.000
Status
Closed
Created Date
2018-03-24T12:01:17.000
Update Date
2018-03-24T13:33:13.000
Closed Date
2018-03-24T13:33:13.000
Priority
Standard
Method Received Description
Web
X Coordinate
2470388.77625943
Y Coordinate
6950381.29495852
Lat Long Location
2864 POINSETTIA DR, DALLAS, TX 75211
Unique Key
1317907605
17-00504823
Service Request Number: 17-00504823 • Address: 3410 TIMBERCREST LN, DALLAS, TX 75233 • City Council District: 3
Service Request Number
17-00504823
Address
3410 TIMBERCREST LN, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T17:25:23.000
Status
Closed
Created Date
2017-10-10T17:25:23.000
Update Date
2017-10-26T09:05:52.000
Closed Date
2017-10-26T09:05:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467818.36389207
Y Coordinate
6943328.81545018
Lat Long Location
3410 TIMBERCREST LN, DALLAS, TX 75233
Unique Key
1298614788
18-00066203
Service Request Number: 18-00066203 • Address: 903 GALLAGHER ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00066203
Address
903 GALLAGHER ST, DALLAS, TX 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal - Tethering - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-22T09:28:43.000
Status
Duplicate (closed)
Created Date
2018-02-15T09:28:43.000
Update Date
2018-02-17T11:15:30.000
Closed Date
2018-02-17T11:15:30.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2479335.77790268
Y Coordinate
6972466.29991633
Lat Long Location
903 GALLAGHER ST, DALLAS, TX 75212
Unique Key
1312938918
17-00551483
Service Request Number: 17-00551483 • Address: 3000 MARYLAND AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00551483
Address
3000 MARYLAND AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T11:52:32.000
Status
Closed
Created Date
2017-11-10T11:52:32.000
Update Date
2017-11-11T07:55:39.000
Closed Date
2017-11-11T07:55:39.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487264.62541267
Y Coordinate
6945235.3267472
Lat Long Location
3000 MARYLAND AVE, DALLAS, TX 75216
Unique Key
1302545887