311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

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Showing 50 real records
17-00552410
Service Request Number: 17-00552410 • Address: 722 S RAVINIA DR, DALLAS, 75211 • City Council District: 1
Service Request Number
17-00552410
Address
722 S RAVINIA DR, DALLAS, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T08:07:17.000
Status
Closed
Created Date
2017-11-11T08:07:17.000
Update Date
2017-11-11T09:30:31.000
Closed Date
2017-11-11T09:30:31.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470010.76720294
Y Coordinate
6955691.7369431
Lat Long Location
722 S RAVINIA DR, DALLAS, 75211
Unique Key
1302652619
17-00552801
Service Request Number: 17-00552801 • Address: W SANER AVE & S WESTMORELAND RD, DALLAS, TX • City Council District: 3
Service Request Number
17-00552801
Address
W SANER AVE & S WESTMORELAND RD, DALLAS, TX
City Council District
3
Department
Street Services
Service Request Type
Utility Cut/Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-14T16:19:40.000
Status
Closed
Created Date
2017-11-11T16:19:40.000
Update Date
2017-11-11T21:33:21.000
Closed Date
2017-11-11T21:33:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468480.14343653
Y Coordinate
6946247.04673642
Lat Long Location
W SANER AVE & S WESTMORELAND RD, DALLAS, TX
Unique Key
1302681346
17-00521771
Service Request Number: 17-00521771 • Address: N PRAIRIE CREEK RD & JENNIE LEE LN, DALLAS, TX • City Council District: 5
Service Request Number
17-00521771
Address
N PRAIRIE CREEK RD & JENNIE LEE LN, DALLAS, TX
City Council District
5
Department
Street Services
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-06T03:15:01.000
Status
Closed
Created Date
2017-10-22T03:15:01.000
Update Date
2017-10-26T14:15:10.000
Closed Date
2017-10-26T14:15:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2532478.80085135
Y Coordinate
6962473.80965616
Lat Long Location
N PRAIRIE CREEK RD & JENNIE LEE LN, DALLAS, TX
Unique Key
1300091715
18-00106986
Service Request Number: 18-00106986 • Address: 2443 EASTERN OAKS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
18-00106986
Address
2443 EASTERN OAKS DR, DALLAS, TX 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-13T10:23:01.000
Status
Closed
Created Date
2018-03-10T10:23:01.000
Update Date
2018-03-10T15:36:06.000
Closed Date
2018-03-10T15:36:06.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2537941.48795427
Y Coordinate
6962468.31787362
Lat Long Location
2443 EASTERN OAKS DR, DALLAS, TX 75227
Unique Key
1316023777
17-00525009
Service Request Number: 17-00525009 • Address: 7338 ARBOR OAKS DR, DALLAS, TX 75248 • City Council District: 12
Service Request Number
17-00525009
Address
7338 ARBOR OAKS DR, DALLAS, TX 75248
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T10:42:21.000
Status
Closed
Created Date
2017-10-24T10:42:21.000
Update Date
2017-10-26T09:38:39.000
Closed Date
2017-10-26T09:38:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2495624.73492263
Y Coordinate
7042203.68956279
Lat Long Location
7338 ARBOR OAKS DR, DALLAS, TX 75248
Unique Key
1300375232
17-00550720
Service Request Number: 17-00550720 • Address: 4242 BATEMAN AVE, DALLAS, 75216 • City Council District: 7
Service Request Number
17-00550720
Address
4242 BATEMAN AVE, DALLAS, 75216
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-16T22:58:05.000
Status
Duplicate (closed)
Created Date
2017-11-09T22:58:05.000
Update Date
2017-11-11T07:32:59.000
Closed Date
2017-11-11T07:32:59.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2503708.89824331
Y Coordinate
6950544.8207493
Lat Long Location
4242 BATEMAN AVE, DALLAS, 75216
Unique Key
1302469205
17-00526788
Service Request Number: 17-00526788 • Address: 2711 SOUTH BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
17-00526788
Address
2711 SOUTH BLVD, DALLAS, TX 75215
City Council District
7
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T09:41:15.000
Status
Closed
Created Date
2017-10-25T09:41:15.000
Update Date
2017-10-26T09:20:02.000
Closed Date
2017-10-26T09:20:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500060.04540127
Y Coordinate
6967119.43657578
Lat Long Location
2711 SOUTH BLVD, DALLAS, TX 75215
Unique Key
1300527861
17-00524951
Service Request Number: 17-00524951 • Address: 322 DE HAES AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
17-00524951
Address
322 DE HAES AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T10:25:00.000
Status
Closed
Created Date
2017-10-24T10:25:00.000
Update Date
2017-10-25T16:47:45.000
Closed Date
2017-10-25T16:47:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483049.59836221
Y Coordinate
6946825.21567449
Lat Long Location
322 DE HAES AVE, DALLAS, TX 75224
Unique Key
1300370674
17-00528357
Service Request Number: 17-00528357 • Address: 7172 ELLIOTT DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00528357
Address
7172 ELLIOTT DR, DALLAS, TX 75227
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T08:34:56.000
Status
Closed
Created Date
2017-10-26T08:34:56.000
Update Date
2017-10-26T11:37:58.000
Closed Date
2017-10-26T11:37:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2525233.02559357
Y Coordinate
6975190.0536032
Lat Long Location
7172 ELLIOTT DR, DALLAS, TX 75227
Unique Key
1300656853
18-00070386
Service Request Number: 18-00070386 • Address: 4057 GLORY DR, DALLAS, TX 75237 • City Council District: 3
Service Request Number
18-00070386
Address
4057 GLORY DR, DALLAS, TX 75237
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T16:41:40.000
Status
Closed
Created Date
2018-02-17T16:41:40.000
Update Date
2018-02-17T18:12:14.000
Closed Date
2018-02-17T18:12:14.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Web
X Coordinate
2465365.32651994
Y Coordinate
6931250.66471624
Lat Long Location
4057 GLORY DR, DALLAS, TX 75237
Unique Key
1313246084
17-00524682
Service Request Number: 17-00524682 • Address: 5705 E LOVERS LN, DALLAS, 75206 • City Council District: 14
Service Request Number
17-00524682
Address
5705 E LOVERS LN, DALLAS, 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-31T09:13:31.000
Status
Closed
Created Date
2017-10-24T09:13:31.000
Update Date
2017-10-25T15:43:35.000
Closed Date
2017-10-25T15:43:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499835.01355115
Y Coordinate
6996986.4614382
Lat Long Location
5705 E LOVERS LN, DALLAS, 75206
Unique Key
1300351484
17-00524283
Service Request Number: 17-00524283 • Address: 2301 LAGOW ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
17-00524283
Address
2301 LAGOW ST, DALLAS, TX 75210
City Council District
7
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-07T00:27:05.000
Status
Closed
Created Date
2017-10-24T00:27:05.000
Update Date
2017-10-26T16:12:48.000
Closed Date
2017-10-26T16:12:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2506331.35041748
Y Coordinate
6969280.07718456
Lat Long Location
2301 LAGOW ST, DALLAS, TX 75210
Unique Key
1300313271
18-00101178
Service Request Number: 18-00101178 • Address: 1321 SERENADE LN, DALLAS, 75241 • City Council District: 3
Service Request Number
18-00101178
Address
1321 SERENADE LN, DALLAS, 75241
City Council District
3
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-13T13:18:32.000
Status
Closed
Created Date
2018-03-07T13:18:32.000
Update Date
2018-03-11T08:53:58.000
Closed Date
2018-03-11T08:53:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490788.00458264
Y Coordinate
6933367.9131389
Lat Long Location
1321 SERENADE LN, DALLAS, 75241
Unique Key
1315613273
18-00070150
Service Request Number: 18-00070150 • Address: 3102 SPURLOCK ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
18-00070150
Address
3102 SPURLOCK ST, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T12:23:44.000
Status
Closed
Created Date
2018-02-17T12:23:44.000
Update Date
2018-02-17T13:51:14.000
Closed Date
2018-02-17T13:51:14.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2508768.88727267
Y Coordinate
6973204.64887632
Lat Long Location
3102 SPURLOCK ST, DALLAS, TX 75223
Unique Key
1313227664
17-00528878
Service Request Number: 17-00528878 • Address: REGAL ROW & SOVEREIGN ROW, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00528878
Address
REGAL ROW & SOVEREIGN ROW, DALLAS, TX 75247
City Council District
6
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T11:29:20.000
Status
Closed
Created Date
2017-10-26T11:29:20.000
Update Date
2017-10-26T12:24:26.000
Closed Date
2017-10-26T12:24:26.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2462646.13679111
Y Coordinate
6986303.60363422
Lat Long Location
REGAL ROW & SOVEREIGN ROW, DALLAS, TX 75247
Unique Key
1300695676
17-00528151
Service Request Number: 17-00528151 • Address: 7103 PARKDALE DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00528151
Address
7103 PARKDALE DR, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T21:37:58.000
Status
Closed
Created Date
2017-10-25T21:37:58.000
Update Date
2017-10-26T07:50:45.000
Closed Date
2017-10-26T07:50:45.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2522475.01461703
Y Coordinate
6967879.56302784
Lat Long Location
7103 PARKDALE DR, DALLAS, TX 75227
Unique Key
1300630724
18-00061065
Service Request Number: 18-00061065 • Address: 3839 GANNON LN, DALLAS, TX 75237 • City Council District: 8
Service Request Number
18-00061065
Address
3839 GANNON LN, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-08T12:57:28.000
Status
Closed
Created Date
2018-02-12T12:57:28.000
Update Date
2018-02-17T14:23:16.000
Closed Date
2018-02-17T14:23:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2466436.1549873
Y Coordinate
6924139.92580185
Lat Long Location
3839 GANNON LN, DALLAS, TX 75237
Unique Key
1312519644
17-00552493
Service Request Number: 17-00552493 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552493
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T10:04:19.000
Status
Closed
Created Date
2017-11-11T10:04:19.000
Update Date
2017-11-11T10:05:02.000
Closed Date
2017-11-11T10:05:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302659454
17-00552766
Service Request Number: 17-00552766 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552766
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T15:30:16.000
Status
Closed
Created Date
2017-11-11T15:30:16.000
Update Date
2017-11-11T15:31:09.000
Closed Date
2017-11-11T15:31:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302678574
17-00528797
Service Request Number: 17-00528797 • Address: W CLARENDON DR & NOLTE DR, DALLAS, TX • City Council District: 1
Service Request Number
17-00528797
Address
W CLARENDON DR & NOLTE DR, DALLAS, TX
City Council District
1
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T11:03:10.000
Status
Closed
Created Date
2017-10-26T11:03:10.000
Update Date
2017-10-26T11:49:34.000
Closed Date
2017-10-26T11:49:34.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2480734.73231256
Y Coordinate
6954375.64586602
Lat Long Location
W CLARENDON DR & NOLTE DR, DALLAS, TX
Unique Key
1300689180
17-00524843
Service Request Number: 17-00524843 • Address: 4517 COUNTRY CREEK DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
17-00524843
Address
4517 COUNTRY CREEK DR, DALLAS, TX 75236
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T09:55:06.000
Status
Closed
Created Date
2017-10-24T09:55:06.000
Update Date
2017-10-26T16:47:36.000
Closed Date
2017-10-26T16:47:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2462156.8769511
Y Coordinate
6941315.86744338
Lat Long Location
4517 COUNTRY CREEK DR, DALLAS, TX 75236
Unique Key
1300362791
17-00511005
Service Request Number: 17-00511005 • Address: 882 MONTE VISTA DR, DALLAS, 75223 • City Council District: 14
Service Request Number
17-00511005
Address
882 MONTE VISTA DR, DALLAS, 75223
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-20T13:12:57.000
Status
Closed
Created Date
2017-10-14T13:12:57.000
Update Date
2017-10-26T13:01:38.000
Closed Date
2017-10-26T13:01:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2508960.42047777
Y Coordinate
6980038.77029996
Lat Long Location
882 MONTE VISTA DR, DALLAS, 75223
Unique Key
1299144011
17-00526149
Service Request Number: 17-00526149 • Address: 3017 SPURLOCK ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00526149
Address
3017 SPURLOCK ST, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T17:02:27.000
Status
Closed
Created Date
2017-10-24T17:02:27.000
Update Date
2017-10-26T16:32:29.000
Closed Date
2017-10-26T16:31:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2508445.07031147
Y Coordinate
6973239.23316543
Lat Long Location
3017 SPURLOCK ST, DALLAS, TX 75223
Unique Key
1300460533
17-00552464
Service Request Number: 17-00552464 • Address: 1815 BILLIE DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00552464
Address
1815 BILLIE DR, DALLAS, TX 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-12T09:30:47.000
Status
Closed
Created Date
2017-11-11T09:30:47.000
Update Date
2017-11-11T11:21:03.000
Closed Date
2017-11-11T11:21:03.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475834.66927222
Y Coordinate
6937224.59183694
Lat Long Location
1815 BILLIE DR, DALLAS, TX 75232
Unique Key
1302657087
18-00070124
Service Request Number: 18-00070124 • Address: 1118 BAYONNE ST, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00070124
Address
1118 BAYONNE ST, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T11:58:54.000
Status
Closed
Created Date
2018-02-17T11:58:54.000
Update Date
2018-02-17T15:50:07.000
Closed Date
2018-02-17T15:50:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478634.50017163
Y Coordinate
6969155.10390658
Lat Long Location
1118 BAYONNE ST, DALLAS, TX 75212
Unique Key
1313225368
17-00527998
Service Request Number: 17-00527998 • Address: 6812 OVERLOOK DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00527998
Address
6812 OVERLOOK DR, DALLAS, TX 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Critical Medical - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-26T17:22:36.000
Status
Closed
Created Date
2017-10-25T17:22:36.000
Update Date
2017-10-26T07:51:02.000
Closed Date
2017-10-26T07:51:02.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2520763.91723261
Y Coordinate
6967777.0103333
Lat Long Location
6812 OVERLOOK DR, DALLAS, TX 75227
Unique Key
1300616143
17-00549707
Service Request Number: 17-00549707 • Address: 1115 MT AUBURN AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00549707
Address
1115 MT AUBURN AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-20T11:53:06.000
Status
Closed
Created Date
2017-11-09T11:53:06.000
Update Date
2017-11-11T14:07:55.000
Closed Date
2017-11-11T14:07:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2507782.94105496
Y Coordinate
6977385.68952701
Lat Long Location
1115 MT AUBURN AVE, DALLAS, TX 75223
Unique Key
1302381231
17-00552662
Service Request Number: 17-00552662 • Address: 4900 WORTH ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
17-00552662
Address
4900 WORTH ST, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-11-20T13:04:30.000
Status
Closed
Created Date
2017-11-11T13:04:30.000
Update Date
2017-11-11T13:07:04.000
Closed Date
2017-11-11T13:07:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500819.92880563
Y Coordinate
6977868.5349529
Lat Long Location
4900 WORTH ST, DALLAS, TX 75214
Unique Key
1302671514
18-00069511
Service Request Number: 18-00069511 • Address: 2515 PERRYTON DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00069511
Address
2515 PERRYTON DR, DALLAS, TX 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T16:00:07.000
Status
Closed
Created Date
2018-02-16T16:00:07.000
Update Date
2018-02-17T07:55:18.000
Closed Date
2018-02-17T07:55:18.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2472671.94581812
Y Coordinate
6946716.67042375
Lat Long Location
2515 PERRYTON DR, DALLAS, TX 75233
Unique Key
1313168364
18-00097680
Service Request Number: 18-00097680 • Address: 10906 WOODMEADOW PKWY, DALLAS, 75228 • City Council District: 9
Service Request Number
18-00097680
Address
10906 WOODMEADOW PKWY, DALLAS, 75228
City Council District
9
Department
Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-07-11T23:34:30.000
Status
Duplicate (closed)
Created Date
2018-03-05T23:34:30.000
Update Date
2018-04-23T05:50:25.000
Closed Date
2018-04-23T05:50:25.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2539681.27659026
Y Coordinate
6995982.29876121
Lat Long Location
10906 WOODMEADOW PKWY, DALLAS, 75228
Unique Key
1315372228
17-00552190
Service Request Number: 17-00552190 • Address: 211 S AKARD ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
17-00552190
Address
211 S AKARD ST, DALLAS, TX 75202
City Council District
14
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T17:02:32.000
Status
Closed
Created Date
2017-11-10T17:02:32.000
Update Date
2017-11-11T11:14:35.000
Closed Date
2017-11-11T11:14:35.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2491134.1388475
Y Coordinate
6970845.83604702
Lat Long Location
211 S AKARD ST, DALLAS, TX 75202
Unique Key
1302610215
17-00552442
Service Request Number: 17-00552442 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552442
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T08:56:29.000
Status
Closed
Created Date
2017-11-11T08:56:29.000
Update Date
2017-11-11T08:57:17.000
Closed Date
2017-11-11T08:57:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302655281
18-00069084
Service Request Number: 18-00069084 • Address: 1902 S TYLER ST, DALLAS, 75224 • City Council District: 1
Service Request Number
18-00069084
Address
1902 S TYLER ST, DALLAS, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T13:54:01.000
Status
Closed
Created Date
2018-02-16T13:54:01.000
Update Date
2018-02-17T07:55:36.000
Closed Date
2018-02-17T07:55:36.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479606.81431778
Y Coordinate
6951477.51993258
Lat Long Location
1902 S TYLER ST, DALLAS, 75224
Unique Key
1313139863
17-00551274
Service Request Number: 17-00551274 • Address: 4040 SCYENE RD, DALLAS, 75210 • City Council District: 7
Service Request Number
17-00551274
Address
4040 SCYENE RD, DALLAS, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T10:35:55.000
Status
Closed
Created Date
2017-11-10T10:35:55.000
Update Date
2017-11-11T07:56:14.000
Closed Date
2017-11-11T07:56:14.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506310.96152163
Y Coordinate
6966434.85086503
Lat Long Location
4040 SCYENE RD, DALLAS, 75210
Unique Key
1302528794
17-00511029
Service Request Number: 17-00511029 • Address: 8181 SCYENE CIR, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00511029
Address
8181 SCYENE CIR, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-15T13:56:21.000
Status
Closed
Created Date
2017-10-14T13:56:21.000
Update Date
2017-10-26T07:51:49.000
Closed Date
2017-10-26T07:51:49.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527853.96111914
Y Coordinate
6966258.01962993
Lat Long Location
8181 SCYENE CIR, DALLAS, 75227
Unique Key
1299147181
18-00070159
Service Request Number: 18-00070159 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00070159
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T12:28:36.000
Status
Closed
Created Date
2018-02-17T12:28:36.000
Update Date
2018-02-17T12:29:07.000
Closed Date
2018-02-17T12:29:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1313228253
18-00106029
Service Request Number: 18-00106029 • Address: 7108 HAVERFORD DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00106029
Address
7108 HAVERFORD DR, DALLAS, TX 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Noisy - DAS
Ert Estimated Response Time
15
Overall Service Request Due Date
2018-04-20T14:43:16.000
Status
Closed
Created Date
2018-03-09T14:43:16.000
Update Date
2018-03-11T07:52:31.000
Closed Date
2018-03-11T07:52:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2508854.42963985
Y Coordinate
6997597.0360305
Lat Long Location
7108 HAVERFORD DR, DALLAS, TX 75214
Unique Key
1315946808
17-00527321
Service Request Number: 17-00527321 • Address: STONE CANYON RD & RIVERBROOK DR, DALLAS, TX • City Council District: 11
Service Request Number
17-00527321
Address
STONE CANYON RD & RIVERBROOK DR, DALLAS, TX
City Council District
11
Department
Street Services
Service Request Type
Tree down/low limbs - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-28T13:00:19.000
Status
Closed
Created Date
2017-10-25T13:00:19.000
Update Date
2017-10-25T14:24:59.000
Closed Date
2017-10-25T14:24:59.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2497930.41277555
Y Coordinate
7011083.05142172
Lat Long Location
STONE CANYON RD & RIVERBROOK DR, DALLAS, TX
Unique Key
1300565178
18-00054031
Service Request Number: 18-00054031 • Address: 6235 HIGHLAND HILLS DR, DALLAS, 75241 • City Council District: 8
Service Request Number
18-00054031
Address
6235 HIGHLAND HILLS DR, DALLAS, 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-05-03T22:26:41.000
Status
Closed
Created Date
2018-02-07T22:26:41.000
Update Date
2018-02-24T08:31:47.000
Closed Date
2018-02-24T08:31:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2503863.4761123
Y Coordinate
6931699.81982235
Lat Long Location
6235 HIGHLAND HILLS DR, DALLAS, 75241
Unique Key
1311927253
17-00527410
Service Request Number: 17-00527410 • Address: 1526 BICKERS ST, DALLAS, 75212 • City Council District: 6
Service Request Number
17-00527410
Address
1526 BICKERS ST, DALLAS, 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T13:35:09.000
Status
Closed
Created Date
2017-10-25T13:35:09.000
Update Date
2017-10-26T15:30:59.000
Closed Date
2017-10-26T15:30:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477246.83266616
Y Coordinate
6973234.92876723
Lat Long Location
1526 BICKERS ST, DALLAS, 75212
Unique Key
1300570847
18-00070309
Service Request Number: 18-00070309 • Address: 2715 GERTRUDE AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
18-00070309
Address
2715 GERTRUDE AVE, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-20T14:58:34.000
Status
Closed
Created Date
2018-02-17T14:58:34.000
Update Date
2018-02-17T16:26:47.000
Closed Date
2018-02-17T16:26:47.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2506932.92887909
Y Coordinate
6967947.85689443
Lat Long Location
2715 GERTRUDE AVE, DALLAS, TX 75210
Unique Key
1313239185
18-00080579
Service Request Number: 18-00080579 • Address: 4809 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
18-00080579
Address
4809 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Street Services
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-28T17:03:41.000
Status
Closed
Created Date
2018-02-23T17:03:41.000
Update Date
2018-02-24T04:12:58.000
Closed Date
2018-02-24T04:12:58.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502471.04835449
Y Coordinate
6959037.09287016
Lat Long Location
4809 S LAMAR ST, DALLAS, TX 75215
Unique Key
1314033612
17-00523171
Service Request Number: 17-00523171 • Address: 4616 COLUMBIA AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00523171
Address
4616 COLUMBIA AVE, DALLAS, TX 75226
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T12:28:43.000
Status
Closed
Created Date
2017-10-23T12:28:43.000
Update Date
2017-10-26T16:32:04.000
Closed Date
2017-10-26T16:32:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2501174.45522737
Y Coordinate
6975723.61585172
Lat Long Location
4616 COLUMBIA AVE, DALLAS, TX 75226
Unique Key
1300224567
17-00496275
Service Request Number: 17-00496275 • Address: 2815 SEEVERS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00496275
Address
2815 SEEVERS AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-04T08:22:54.000
Status
Closed
Created Date
2017-10-05T08:22:54.000
Update Date
2017-10-26T07:45:44.000
Closed Date
2017-10-26T07:45:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484609.36639954
Y Coordinate
6946411.01303624
Lat Long Location
2815 SEEVERS AVE, DALLAS, TX 75216
Unique Key
1297865877
17-00520348
Service Request Number: 17-00520348 • Address: 2205 BELKNAP AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00520348
Address
2205 BELKNAP AVE, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-27T14:04:54.000
Status
Closed
Created Date
2017-10-20T14:04:54.000
Update Date
2017-10-25T14:20:37.000
Closed Date
2017-10-25T14:20:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491045.64645145
Y Coordinate
6949540.20333165
Lat Long Location
2205 BELKNAP AVE, DALLAS, TX 75216
Unique Key
1299936651
17-00552593
Service Request Number: 17-00552593 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552593
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Limousine - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T11:48:44.000
Status
Closed
Created Date
2017-11-11T11:48:44.000
Update Date
2017-11-11T11:50:27.000
Closed Date
2017-11-11T11:50:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302666814
17-00552056
Service Request Number: 17-00552056 • Address: 10308 VINEMONT ST, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00552056
Address
10308 VINEMONT ST, DALLAS, TX 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T16:10:25.000
Status
Closed
Created Date
2017-11-10T16:10:25.000
Update Date
2017-11-11T07:49:57.000
Closed Date
2017-11-11T07:49:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521361.90485011
Y Coordinate
6995616.07180627
Lat Long Location
10308 VINEMONT ST, DALLAS, TX 75218
Unique Key
1302595242
17-00507863
Service Request Number: 17-00507863 • Address: 2630 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00507863
Address
2630 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-11-26T13:14:11.000
Status
Closed
Created Date
2017-10-12T13:14:11.000
Update Date
2017-10-26T17:19:14.000
Closed Date
2017-10-26T17:19:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2527126.70856074
Y Coordinate
6963323.66359167
Lat Long Location
2630 S BUCKNER BLVD, DALLAS, TX 75227
Unique Key
1298874022
17-00543225
Service Request Number: 17-00543225 • Address: 4019 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 3
Service Request Number
17-00543225
Address
4019 S HAMPTON RD, DALLAS, TX 75224
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-06T10:10:57.000
Status
Closed
Created Date
2017-11-05T10:10:57.000
Update Date
2017-11-11T13:32:54.000
Closed Date
2017-11-11T13:32:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2473852.00550748
Y Coordinate
6939176.87162867
Lat Long Location
4019 S HAMPTON RD, DALLAS, TX 75224
Unique Key
1301848776
17-00503939
Service Request Number: 17-00503939 • Address: 5318 MERCEDES AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00503939
Address
5318 MERCEDES AVE, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-14T12:11:23.000
Status
Closed
Created Date
2017-10-10T12:11:23.000
Update Date
2017-10-26T12:29:31.000
Closed Date
2017-10-26T12:29:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496977.89911777
Y Coordinate
6988554.76026584
Lat Long Location
5318 MERCEDES AVE, DALLAS, TX 75206
Unique Key
1298543533