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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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18-00133075
Service Request Number: 18-00133075 • Address: 1818 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
18-00133075
Address
1818 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal - Clinic Pick Up - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T16:49:06.000
Status
Closed
Created Date
2018-03-24T16:49:06.000
Update Date
2018-03-24T16:49:07.000
Closed Date
2018-03-24T16:49:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mass Entry
X Coordinate
2468344.73074087
Y Coordinate
6966447.94966021
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX 75212
Unique Key
1317925369
17-00529302
Service Request Number: 17-00529302 • Address: 4727 SUGAR MILL RD, DALLAS, TX 75244 • City Council District: 13
Service Request Number
17-00529302
Address
4727 SUGAR MILL RD, DALLAS, TX 75244
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-31T13:54:16.000
Status
Closed
Created Date
2017-10-26T13:54:16.000
Update Date
2017-10-26T16:05:46.000
Closed Date
2017-10-26T16:05:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481897.85110879
Y Coordinate
7021302.94558823
Lat Long Location
4727 SUGAR MILL RD, DALLAS, TX 75244
Unique Key
1300730260
17-00516338
Service Request Number: 17-00516338 • Address: 510 S BEACON ST, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00516338
Address
510 S BEACON ST, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-01T11:43:32.000
Status
Closed
Created Date
2017-10-18T11:43:32.000
Update Date
2017-10-26T12:09:36.000
Closed Date
2017-10-26T12:09:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505296.22292101
Y Coordinate
6977939.7499748
Lat Long Location
510 S BEACON ST, DALLAS, TX 75223
Unique Key
1299610807
18-00130525
Service Request Number: 18-00130525 • Address: 2717 EGAN AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00130525
Address
2717 EGAN AVE, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T08:52:50.000
Status
Closed
Created Date
2018-03-23T08:52:50.000
Update Date
2018-03-24T14:09:18.000
Closed Date
2018-03-24T14:09:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2477980.88551405
Y Coordinate
6988547.75982886
Lat Long Location
2717 EGAN AVE, DALLAS, TX 75235
Unique Key
1317742678
17-00524707
Service Request Number: 17-00524707 • Address: 3141 WILDFLOWER DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00524707
Address
3141 WILDFLOWER DR, DALLAS, TX 75229
City Council District
13
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-12-29T09:21:18.000
Status
Closed
Created Date
2017-10-24T09:21:18.000
Update Date
2017-10-26T09:59:10.000
Closed Date
2017-10-26T09:59:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2467485.66512693
Y Coordinate
7015009.98185588
Lat Long Location
3141 WILDFLOWER DR, DALLAS, TX 75229
Unique Key
1300353278
18-00039237
Service Request Number: 18-00039237 • Address: 536 WOODMONT DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00039237
Address
536 WOODMONT DR, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2018-03-13T07:58:35.000
Status
Closed
Created Date
2018-01-29T07:58:35.000
Update Date
2018-03-24T15:09:48.000
Closed Date
2018-03-24T15:09:48.000
Outcome
Unresolved - Reinspection Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520522.54390341
Y Coordinate
6949854.78865461
Lat Long Location
536 WOODMONT DR, DALLAS, TX 75217
Unique Key
1310817953
17-00501624
Service Request Number: 17-00501624 • Address: 1907 WILBUR ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
17-00501624
Address
1907 WILBUR ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2017-11-20T09:56:04.000
Status
Closed
Created Date
2017-10-09T09:56:04.000
Update Date
2017-10-25T15:08:10.000
Closed Date
2017-10-25T15:08:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475516.873448
Y Coordinate
6949722.93049474
Lat Long Location
1907 WILBUR ST, DALLAS, TX 75224
Unique Key
1298359897
17-00454656
Service Request Number: 17-00454656 • Address: 3322 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
17-00454656
Address
3322 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-01-22T21:15:17.000
Status
Closed
Created Date
2017-09-09T21:15:17.000
Update Date
2017-10-26T10:11:50.000
Closed Date
2017-10-26T10:11:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526928.89369072
Y Coordinate
6980890.76830937
Lat Long Location
3322 N BUCKNER BLVD, DALLAS, TX 75228
Unique Key
1294196808
17-00527047
Service Request Number: 17-00527047 • Address: 9034 SAN BENITO WAY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00527047
Address
9034 SAN BENITO WAY, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-03T11:15:20.000
Status
Closed
Created Date
2017-10-25T11:15:20.000
Update Date
2017-10-26T15:40:20.000
Closed Date
2017-10-26T15:40:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2520541.06013254
Y Coordinate
6986603.82609506
Lat Long Location
9034 SAN BENITO WAY, DALLAS, TX 75218
Unique Key
1300546515
18-00132435
Service Request Number: 18-00132435 • Address: 6515 ELAM RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
18-00132435
Address
6515 ELAM RD, DALLAS, TX 75217
City Council District
5
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T19:25:04.000
Status
Closed
Created Date
2018-03-23T19:25:04.000
Update Date
2018-03-24T21:27:50.000
Closed Date
2018-03-24T21:27:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519319.71959761
Y Coordinate
6949500.30366837
Lat Long Location
6515 ELAM RD, DALLAS, TX 75217
Unique Key
1317867715
18-00132656
Service Request Number: 18-00132656 • Address: 2502 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132656
Address
2502 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T08:55:44.000
Status
Closed
Created Date
2018-03-24T08:55:44.000
Update Date
2018-03-24T12:09:59.000
Closed Date
2018-03-24T12:09:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487960.87455571
Y Coordinate
6948244.6069433
Lat Long Location
2502 S EWING AVE, DALLAS, TX 75216
Unique Key
1317891871
18-00133157
Service Request Number: 18-00133157 • Address: 7010 PIEDMONT DR, DALLAS, 75227 • City Council District: 5
Service Request Number
18-00133157
Address
7010 PIEDMONT DR, DALLAS, 75227
City Council District
5
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-09T18:41:09.000
Status
Closed
Created Date
2018-03-24T18:41:09.000
Update Date
2018-03-24T19:06:29.000
Closed Date
2018-03-24T19:06:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521551.35227329
Y Coordinate
6964656.4052941
Lat Long Location
7010 PIEDMONT DR, DALLAS, 75227
Unique Key
1317931600
17-00527388
Service Request Number: 17-00527388 • Address: 1519 ROWAN AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00527388
Address
1519 ROWAN AVE, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-28T13:25:58.000
Status
Closed
Created Date
2017-10-25T13:25:58.000
Update Date
2017-10-26T07:51:13.000
Closed Date
2017-10-26T07:51:13.000
Outcome
Resolved - Animal Picked Up
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506227.07867476
Y Coordinate
6972903.5354298
Lat Long Location
1519 ROWAN AVE, DALLAS, TX 75223
Unique Key
1300569370
17-00551413
Service Request Number: 17-00551413 • Address: 1911 MORROW ST, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00551413
Address
1911 MORROW ST, DALLAS, TX 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal - Vaccination Investigation - DAS
Ert Estimated Response Time
20
Overall Service Request Due Date
2017-12-27T11:21:29.000
Status
Closed
Created Date
2017-11-10T11:21:29.000
Update Date
2017-11-11T07:56:16.000
Closed Date
2017-11-11T07:56:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539597.20391335
Y Coordinate
6959171.49635815
Lat Long Location
1911 MORROW ST, DALLAS, TX 75217
Unique Key
1302540463
17-00436084
Service Request Number: 17-00436084 • Address: 622 JONELLE AVE, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00436084
Address
622 JONELLE AVE, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-12T10:18:00.000
Status
Closed
Created Date
2017-08-30T10:18:00.000
Update Date
2017-10-26T08:36:02.000
Closed Date
2017-10-26T08:36:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2519269.43961116
Y Coordinate
6950551.25988979
Lat Long Location
622 JONELLE AVE, DALLAS, TX 75217
Unique Key
1292673970
18-00132997
Service Request Number: 18-00132997 • Address: 9328 LA PRADA DR, DALLAS, 75228 • City Council District: 7
Service Request Number
18-00132997
Address
9328 LA PRADA DR, DALLAS, 75228
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-09T14:49:38.000
Status
Closed
Created Date
2018-03-24T14:49:38.000
Update Date
2018-03-24T19:07:27.000
Closed Date
2018-03-24T19:07:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2532116.70417618
Y Coordinate
6985132.44118201
Lat Long Location
9328 LA PRADA DR, DALLAS, 75228
Unique Key
1317918194
17-00337769
Service Request Number: 17-00337769 • Address: 10265 C F HAWN SERV N, DALLAS, 75217 • City Council District: 5
Service Request Number
17-00337769
Address
10265 C F HAWN SERV N, DALLAS, 75217
City Council District
5
Department
Street Services
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T07:23:46.000
Status
Closed
Created Date
2017-07-12T07:23:46.000
Update Date
2017-09-29T15:26:45.000
Closed Date
2017-07-27T10:41:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2538565.95482675
Y Coordinate
6942484.76959401
Lat Long Location
10265 C F HAWN SERV N, DALLAS, 75217
Unique Key
1284139705
18-00130187
Service Request Number: 18-00130187 • Address: 2639 LAKEFOREST CT, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00130187
Address
2639 LAKEFOREST CT, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T21:04:14.000
Status
Closed
Created Date
2018-03-22T21:04:14.000
Update Date
2018-03-24T12:13:31.000
Closed Date
2018-03-24T12:13:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2511731.53222672
Y Coordinate
6984300.17658048
Lat Long Location
2639 LAKEFOREST CT, DALLAS, TX 75214
Unique Key
1317711905
17-00527915
Service Request Number: 17-00527915 • Address: 4399 W KIEST BLVD, DALLAS, 75233 • City Council District: 3
Service Request Number
17-00527915
Address
4399 W KIEST BLVD, DALLAS, 75233
City Council District
3
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T16:34:53.000
Status
Closed
Created Date
2017-10-25T16:34:53.000
Update Date
2017-10-26T09:30:01.000
Closed Date
2017-10-26T09:30:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2463277.09829008
Y Coordinate
6943544.97934121
Lat Long Location
4399 W KIEST BLVD, DALLAS, 75233
Unique Key
1300609646
17-00517272
Service Request Number: 17-00517272 • Address: 7118 ROLLING FORK DR, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00517272
Address
7118 ROLLING FORK DR, DALLAS, 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-15T17:54:25.000
Status
Closed
Created Date
2017-10-18T17:54:25.000
Update Date
2017-10-26T08:26:30.000
Closed Date
2017-10-26T08:26:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2524503.16447468
Y Coordinate
6975492.91664546
Lat Long Location
7118 ROLLING FORK DR, DALLAS, 75227
Unique Key
1299688315
18-00132628
Service Request Number: 18-00132628 • Address: 4342 WILLOW GROVE RD, DALLAS, 75220 • City Council District: 13
Service Request Number
18-00132628
Address
4342 WILLOW GROVE RD, DALLAS, 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T08:12:13.000
Status
Closed
Created Date
2018-03-24T08:12:13.000
Update Date
2018-03-24T15:24:42.000
Closed Date
2018-03-24T15:24:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2479370.39865685
Y Coordinate
7006316.48189923
Lat Long Location
4342 WILLOW GROVE RD, DALLAS, 75220
Unique Key
1317889394
17-00519879
Service Request Number: 17-00519879 • Address: 112 S MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00519879
Address
112 S MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Abatement Request - CCS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-12-05T11:00:07.000
Status
Closed
Created Date
2017-10-20T11:00:07.000
Update Date
2017-10-26T11:51:34.000
Closed Date
2017-10-26T11:51:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483017.56283934
Y Coordinate
6957921.63347586
Lat Long Location
112 S MADISON AVE, DALLAS, TX 75208
Unique Key
1299901980
18-00132850
Service Request Number: 18-00132850 • Address: 3525 HANCOCK ST, DALLAS, TX 75210 • City Council District: 7
Service Request Number
18-00132850
Address
3525 HANCOCK ST, DALLAS, TX 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T11:39:56.000
Status
Closed
Created Date
2018-03-24T11:39:56.000
Update Date
2018-03-24T12:43:52.000
Closed Date
2018-03-24T12:43:52.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2508251.35020114
Y Coordinate
6964340.65464037
Lat Long Location
3525 HANCOCK ST, DALLAS, TX 75210
Unique Key
1317906045
18-00131235
Service Request Number: 18-00131235 • Address: 3400 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
18-00131235
Address
3400 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2018-03-30T11:52:34.000
Status
Closed
Created Date
2018-03-23T11:52:34.000
Update Date
2018-03-24T14:25:14.000
Closed Date
2018-03-24T14:25:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468068.83472533
Y Coordinate
6948830.13222204
Lat Long Location
3400 W ILLINOIS AVE, DALLAS, TX 75211
Unique Key
1317788103
18-00132657
Service Request Number: 18-00132657 • Address: 1915 WILBUR ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
18-00132657
Address
1915 WILBUR ST, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-25T08:56:52.000
Status
Closed
Created Date
2018-03-24T08:56:52.000
Update Date
2018-03-24T12:14:32.000
Closed Date
2018-03-24T12:14:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475484.18085318
Y Coordinate
6949722.46200423
Lat Long Location
1915 WILBUR ST, DALLAS, TX 75224
Unique Key
1317891981
18-00132929
Service Request Number: 18-00132929 • Address: 558 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
18-00132929
Address
558 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Street Services
Service Request Type
Street Repair - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T13:15:48.000
Status
Closed
Created Date
2018-03-24T13:15:48.000
Update Date
2018-03-24T20:37:52.000
Closed Date
2018-03-24T20:37:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Emergency
Method Received Description
Phone
X Coordinate
2558862.25941582
Y Coordinate
6940792.53406942
Lat Long Location
558 W LAWSON RD, DALLAS, TX 75253
Unique Key
1317912502
18-00130880
Service Request Number: 18-00130880 • Address: 9439 LENEL PL, DALLAS, TX 75220 • City Council District: 6
Service Request Number
18-00130880
Address
9439 LENEL PL, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T10:34:06.000
Status
Closed
Created Date
2018-03-23T10:34:06.000
Update Date
2018-03-24T14:13:15.000
Closed Date
2018-03-24T14:13:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2475395.29495229
Y Coordinate
7001410.42918346
Lat Long Location
9439 LENEL PL, DALLAS, TX 75220
Unique Key
1317766210
17-00295638
Service Request Number: 17-00295638 • Address: 6923 DART AVE, DALLAS, 75217 • City Council District: 8
Service Request Number
17-00295638
Address
6923 DART AVE, DALLAS, 75217
City Council District
8
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-26T15:17:08.000
Status
Closed
Created Date
2017-06-20T15:17:08.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-22T09:55:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521182.60878941
Y Coordinate
6948373.46004259
Lat Long Location
6923 DART AVE, DALLAS, 75217
Unique Key
1278213925
17-00521620
Service Request Number: 17-00521620 • Address: 3520 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00521620
Address
3520 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-20T19:53:39.000
Status
Closed
Created Date
2017-10-21T19:53:39.000
Update Date
2017-10-26T17:35:07.000
Closed Date
2017-10-26T17:35:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2491469.83680147
Y Coordinate
6943767.17723382
Lat Long Location
3520 S LANCASTER RD, DALLAS, TX 75216
Unique Key
1300073255
17-00524117
Service Request Number: 17-00524117 • Address: 4151 LAKEHURST CT, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00524117
Address
4151 LAKEHURST CT, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T17:27:02.000
Status
Closed
Created Date
2017-10-23T17:27:02.000
Update Date
2017-10-26T11:12:11.000
Closed Date
2017-10-26T11:12:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2464014.25749277
Y Coordinate
6957613.0575713
Lat Long Location
4151 LAKEHURST CT, DALLAS, TX 75211
Unique Key
1300292732
18-00133091
Service Request Number: 18-00133091 • Address: 2832 GROVEVIEW DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
18-00133091
Address
2832 GROVEVIEW DR, DALLAS, TX 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal - Owner Surrender - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-27T17:08:15.000
Status
Closed
Created Date
2018-03-24T17:08:15.000
Update Date
2018-03-24T20:36:45.000
Closed Date
2018-03-24T20:36:45.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470967.86512837
Y Coordinate
6944516.81450651
Lat Long Location
2832 GROVEVIEW DR, DALLAS, TX 75233
Unique Key
1317926614
18-00132766
Service Request Number: 18-00132766 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132766
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T10:34:57.000
Status
Closed
Created Date
2018-03-24T10:34:57.000
Update Date
2018-03-24T10:35:38.000
Closed Date
2018-03-24T10:35:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317900188
17-00299019
Service Request Number: 17-00299019 • Address: 6212 COPPERHILL DR, DALLAS, TX 75248 • City Council District: 11
Service Request Number
17-00299019
Address
6212 COPPERHILL DR, DALLAS, TX 75248
City Council District
11
Department
Street Services
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-27T18:31:56.000
Status
Closed
Created Date
2017-06-21T18:31:56.000
Update Date
2017-10-26T16:55:56.000
Closed Date
2017-10-26T16:55:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2489895.09854233
Y Coordinate
7035097.42814142
Lat Long Location
6212 COPPERHILL DR, DALLAS, TX 75248
Unique Key
1278975868
17-00518353
Service Request Number: 17-00518353 • Address: 10315 CRICKET DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00518353
Address
10315 CRICKET DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T13:23:00.000
Status
Closed
Created Date
2017-10-19T13:23:00.000
Update Date
2017-10-25T16:02:24.000
Closed Date
2017-10-25T16:02:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2538382.17129191
Y Coordinate
6946878.57123498
Lat Long Location
10315 CRICKET DR, DALLAS, TX 75217
Unique Key
1299782420
17-00528041
Service Request Number: 17-00528041 • Address: 8411 FLOWER MEADOW DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00528041
Address
8411 FLOWER MEADOW DR, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-30T17:53:33.000
Status
Closed
Created Date
2017-10-25T17:53:33.000
Update Date
2017-10-26T16:31:49.000
Closed Date
2017-10-26T16:26:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508261.17055101
Y Coordinate
7012611.23756098
Lat Long Location
8411 FLOWER MEADOW DR, DALLAS, TX 75243
Unique Key
1300618884
17-00519723
Service Request Number: 17-00519723 • Address: 1217 SAN PATRICIO DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00519723
Address
1217 SAN PATRICIO DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-31T10:09:44.000
Status
Closed
Created Date
2017-10-20T10:09:44.000
Update Date
2017-10-26T11:26:00.000
Closed Date
2017-10-26T11:26:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2523104.19643663
Y Coordinate
6993090.22397077
Lat Long Location
1217 SAN PATRICIO DR, DALLAS, TX 75218
Unique Key
1299891986
17-00293008
Service Request Number: 17-00293008 • Address: 2500 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00293008
Address
2500 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Street Services
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-10-25T15:31:10.000
Status
Closed
Created Date
2017-06-19T15:31:10.000
Update Date
2017-09-29T11:46:45.000
Closed Date
2017-06-28T06:46:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487960.77207221
Y Coordinate
6948252.24499577
Lat Long Location
2500 S EWING AVE, DALLAS, TX 75216
Unique Key
1278017578
17-00526299
Service Request Number: 17-00526299 • Address: 3100 CALLE BELLA DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
17-00526299
Address
3100 CALLE BELLA DR, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-21T19:59:43.000
Status
Closed
Created Date
2017-10-24T19:59:43.000
Update Date
2017-10-26T09:12:16.000
Closed Date
2017-10-26T09:12:16.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2459191.34941018
Y Coordinate
6944201.72339047
Lat Long Location
3100 CALLE BELLA DR, DALLAS, TX 75211
Unique Key
1300476977
18-00131347
Service Request Number: 18-00131347 • Address: 6141 DANBURY LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
18-00131347
Address
6141 DANBURY LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-28T12:35:53.000
Status
Duplicate (closed)
Created Date
2018-03-23T12:35:53.000
Update Date
2018-03-24T11:11:53.000
Closed Date
2018-03-24T11:11:54.000
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2502966.91666838
Y Coordinate
6996079.41239403
Lat Long Location
6141 DANBURY LN, DALLAS, TX 75214
Unique Key
1317795479
17-00528062
Service Request Number: 17-00528062 • Address: MAPLE AVE & W MOCKINGBIRD LN, DALLAS, TX • City Council District: 2
Service Request Number
17-00528062
Address
MAPLE AVE & W MOCKINGBIRD LN, DALLAS, TX
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T18:05:38.000
Status
Closed
Created Date
2017-10-25T18:05:38.000
Update Date
2017-10-26T09:18:01.000
Closed Date
2017-10-26T09:18:01.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2476982.40287498
Y Coordinate
6988203.79406312
Lat Long Location
MAPLE AVE & W MOCKINGBIRD LN, DALLAS, TX
Unique Key
1300620594
18-00133131
Service Request Number: 18-00133131 • Address: 1825 SOMERSET AVE, DALLAS, 75203 • City Council District: 4
Service Request Number
18-00133131
Address
1825 SOMERSET AVE, DALLAS, 75203
City Council District
4
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-09T18:00:53.000
Status
Closed
Created Date
2018-03-24T18:00:53.000
Update Date
2018-03-24T18:21:35.000
Closed Date
2018-03-24T18:21:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491687.23658487
Y Coordinate
6953682.68723322
Lat Long Location
1825 SOMERSET AVE, DALLAS, 75203
Unique Key
1317929526
18-00132665
Service Request Number: 18-00132665 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132665
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T09:14:24.000
Status
Closed
Created Date
2018-03-24T09:14:24.000
Update Date
2018-03-24T09:15:04.000
Closed Date
2018-03-24T09:15:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317892793
17-00320567
Service Request Number: 17-00320567 • Address: 3425 LOGANWOOD DR, DALLAS, TX 75227 • City Council District: 5
Service Request Number
17-00320567
Address
3425 LOGANWOOD DR, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-08-15T10:08:16.000
Status
Closed
Created Date
2017-07-03T10:08:16.000
Update Date
2017-10-26T08:43:59.000
Closed Date
2017-10-26T08:43:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2524204.46090003
Y Coordinate
6966880.31285863
Lat Long Location
3425 LOGANWOOD DR, DALLAS, TX 75227
Unique Key
1281945933
18-00131629
Service Request Number: 18-00131629 • Address: 3109 CHAPEL CREEK DR, DALLAS, 75220 • City Council District: 6
Service Request Number
18-00131629
Address
3109 CHAPEL CREEK DR, DALLAS, 75220
City Council District
6
Department
Public Works Department
Service Request Type
Pot hole Repair Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-30T13:59:02.000
Status
Closed
Created Date
2018-03-23T13:59:02.000
Update Date
2018-03-24T16:47:02.000
Closed Date
2018-03-24T16:47:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468866.90188166
Y Coordinate
7004114.03970211
Lat Long Location
3109 CHAPEL CREEK DR, DALLAS, 75220
Unique Key
1317812401
17-00525977
Service Request Number: 17-00525977 • Address: 1917 ORCHARD DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00525977
Address
1917 ORCHARD DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycle - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T16:02:37.000
Status
Closed
Created Date
2017-10-24T16:02:37.000
Update Date
2017-10-26T12:13:50.000
Closed Date
2017-10-25T16:32:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474905.33652032
Y Coordinate
6963138.87259074
Lat Long Location
1917 ORCHARD DR, DALLAS, TX 75208
Unique Key
1300442928
18-00132968
Service Request Number: 18-00132968 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
18-00132968
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-04-13T14:09:27.000
Status
Closed
Created Date
2018-03-24T14:09:27.000
Update Date
2018-03-24T14:10:04.000
Closed Date
2018-03-24T14:10:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.364118
Y Coordinate
6993943.00310163
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1317915845
17-00491578
Service Request Number: 17-00491578 • Address: 2863 CEDAR CREST BLVD, DALLAS, 75203 • City Council District: 4
Service Request Number
17-00491578
Address
2863 CEDAR CREST BLVD, DALLAS, 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2018-02-12T14:01:41.000
Status
Closed
Created Date
2017-10-02T14:01:41.000
Update Date
2017-10-26T15:23:35.000
Closed Date
2017-10-26T15:23:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494605.15180315
Y Coordinate
6956844.22052018
Lat Long Location
2863 CEDAR CREST BLVD, DALLAS, 75203
Unique Key
1297472618
18-00132554
Service Request Number: 18-00132554 • Address: S COCKRELL HILL RD & IMAGE LN, DALLAS, • City Council District: 3
Service Request Number
18-00132554
Address
S COCKRELL HILL RD & IMAGE LN, DALLAS,
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T23:13:07.000
Status
Closed
Created Date
2018-03-23T23:13:07.000
Update Date
2018-03-24T17:04:13.000
Closed Date
2018-03-24T17:04:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2463205.07676731
Y Coordinate
6945634.95218498
Lat Long Location
S COCKRELL HILL RD & IMAGE LN, DALLAS,
Unique Key
1317877666
17-00528184
Service Request Number: 17-00528184 • Address: 3801 GANNON LN, DALLAS, TX 75237 • City Council District: 8
Service Request Number
17-00528184
Address
3801 GANNON LN, DALLAS, TX 75237
City Council District
8
Department
Street Services
Service Request Type
Shopping Carts - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-02T00:32:49.000
Status
Closed
Created Date
2017-10-26T00:32:49.000
Update Date
2017-10-26T03:02:44.000
Closed Date
2017-10-26T03:02:44.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466586.11171499
Y Coordinate
6924022.75731693
Lat Long Location
3801 GANNON LN, DALLAS, TX 75237
Unique Key
1300634183
17-00482768
Service Request Number: 17-00482768 • Address: 3403 LAWNVIEW AVE, DALLAS, TX 75227 • City Council District: 7
Service Request Number
17-00482768
Address
3403 LAWNVIEW AVE, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-24T15:02:45.000
Status
Closed
Created Date
2017-09-26T15:02:45.000
Update Date
2017-10-25T16:36:14.000
Closed Date
2017-10-25T16:36:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2515961.79440266
Y Coordinate
6967851.13976728
Lat Long Location
3403 LAWNVIEW AVE, DALLAS, TX 75227
Unique Key
1296548006
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