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311 Service Requests October 1, 2016 to September 30, 2018

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.
This dataset represents all Service Request from October 1, 2016 to present.

Archive 311 Dataset shgm-yzbp 23 fields
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Showing 50 real records
17-00527498
Service Request Number: 17-00527498 • Address: 4924 CLOVER HAVEN CIR, DALLAS, 75227 • City Council District: 7
Service Request Number
17-00527498
Address
4924 CLOVER HAVEN CIR, DALLAS, 75227
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-08T14:09:02.000
Status
Closed
Created Date
2017-10-25T14:09:02.000
Update Date
2017-10-25T14:26:47.000
Closed Date
2017-10-25T14:26:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2525347.71453352
Y Coordinate
6973932.47399034
Lat Long Location
4924 CLOVER HAVEN CIR, DALLAS, 75227
Unique Key
1300577044
18-00132371
Service Request Number: 18-00132371 • Address: 11991 AUDELIA RD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
18-00132371
Address
11991 AUDELIA RD, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-24T18:30:47.000
Status
Closed
Created Date
2018-03-23T18:30:47.000
Update Date
2018-03-24T15:00:17.000
Closed Date
2018-03-24T15:00:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2515232.74745173
Y Coordinate
7019197.29082844
Lat Long Location
11991 AUDELIA RD, DALLAS, TX 75243
Unique Key
1317863611
18-00019254
Service Request Number: 18-00019254 • Address: 2634 DORRINGTON DR, DALLAS, TX • City Council District: 7
Service Request Number
18-00019254
Address
2634 DORRINGTON DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-02-13T21:23:00.000
Status
Closed
Created Date
2018-01-14T21:23:00.000
Update Date
2018-02-17T13:52:53.000
Closed Date
2018-02-17T13:52:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2521197.27860839
Y Coordinate
6979048.89070224
Lat Long Location
2634 DORRINGTON DR, DALLAS, TX
Unique Key
1309258122
17-00550029
Service Request Number: 17-00550029 • Address: 4641 LUZON ST, DALLAS, 75216 • City Council District: 7
Service Request Number
17-00550029
Address
4641 LUZON ST, DALLAS, 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Neglect - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-10T14:01:23.000
Status
Closed
Created Date
2017-11-09T14:01:23.000
Update Date
2017-11-11T09:10:13.000
Closed Date
2017-11-11T09:10:13.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2508643.99687072
Y Coordinate
6945989.83362866
Lat Long Location
4641 LUZON ST, DALLAS, 75216
Unique Key
1302405625
18-00081739
Service Request Number: 18-00081739 • Address: 1331 STRICKLAND ST, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00081739
Address
1331 STRICKLAND ST, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2018-03-04T12:15:34.000
Status
Closed
Created Date
2018-02-25T12:15:34.000
Update Date
2018-02-26T17:26:54.000
Closed Date
2018-02-26T17:26:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2489738.2196535
Y Coordinate
6955395.01811891
Lat Long Location
1331 STRICKLAND ST, DALLAS, TX 75216
Unique Key
1314162630
17-00572752
Service Request Number: 17-00572752 • Address: 927 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
17-00572752
Address
927 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Home Occupation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-22T11:49:18.000
Status
Closed
Created Date
2017-11-28T11:49:18.000
Update Date
2018-02-26T10:39:32.000
Closed Date
2018-02-26T10:39:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2476801.88113312
Y Coordinate
6955027.67280686
Lat Long Location
927 S MONTCLAIR AVE, DALLAS, TX 75208
Unique Key
1304423871
17-00529729
Service Request Number: 17-00529729 • Address: 5425 SPRUCE VIEW DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00529729
Address
5425 SPRUCE VIEW DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-27T16:14:29.000
Status
Closed
Created Date
2017-10-26T16:14:29.000
Update Date
2017-11-11T15:44:08.000
Closed Date
2017-11-11T15:44:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477014.58769288
Y Coordinate
6934250.7892124
Lat Long Location
5425 SPRUCE VIEW DR, DALLAS, TX 75232
Unique Key
1300763897
18-00066970
Service Request Number: 18-00066970 • Address: 10062 ROYAL LN, DALLAS, TX 75238 • City Council District: 10
Service Request Number
18-00066970
Address
10062 ROYAL LN, DALLAS, TX 75238
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T13:00:55.000
Status
Closed
Created Date
2018-02-15T13:00:55.000
Update Date
2018-02-17T02:08:16.000
Closed Date
2018-02-17T02:08:14.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2516326.42904837
Y Coordinate
7012985.45610556
Lat Long Location
10062 ROYAL LN, DALLAS, TX 75238
Unique Key
1312985382
17-00522623
Service Request Number: 17-00522623 • Address: 3003 CHERRYWOOD AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00522623
Address
3003 CHERRYWOOD AVE, DALLAS, TX 75235
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-10-30T09:43:33.000
Status
Closed
Created Date
2017-10-23T09:43:33.000
Update Date
2017-10-26T11:50:56.000
Closed Date
2017-10-26T11:50:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2481178.25104865
Y Coordinate
6987069.79982974
Lat Long Location
3003 CHERRYWOOD AVE, DALLAS, TX 75235
Unique Key
1300189426
18-00107382
Service Request Number: 18-00107382 • Address: 2430 BONNIE VIEW RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
18-00107382
Address
2430 BONNIE VIEW RD, DALLAS, TX 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-15T17:45:38.000
Status
Closed
Created Date
2018-03-10T17:45:38.000
Update Date
2018-03-11T14:44:24.000
Closed Date
2018-03-11T14:44:24.000
Outcome
Closed - Unfounded
Priority
Standard
Method Received Description
Phone
X Coordinate
2506424.11927866
Y Coordinate
6915128.22698645
Lat Long Location
2430 BONNIE VIEW RD, DALLAS, TX 75241
Unique Key
1316054029
17-00552385
Service Request Number: 17-00552385 • Address: 4600 PHILIP AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00552385
Address
4600 PHILIP AVE, DALLAS, TX 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-14T06:24:29.000
Status
Closed
Created Date
2017-11-11T06:24:29.000
Update Date
2017-11-11T07:49:45.000
Closed Date
2017-11-11T07:49:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503719.96548257
Y Coordinate
6973327.09910967
Lat Long Location
4600 PHILIP AVE, DALLAS, TX 75223
Unique Key
1302645576
17-00526023
Service Request Number: 17-00526023 • Address: 3729 MANANA DR, DALLAS, TX 75220 • City Council District: 6
Service Request Number
17-00526023
Address
3729 MANANA DR, DALLAS, TX 75220
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T16:16:39.000
Status
Closed
Created Date
2017-10-24T16:16:39.000
Update Date
2017-10-26T15:32:55.000
Closed Date
2017-10-26T15:32:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473520.02065468
Y Coordinate
7004855.64611163
Lat Long Location
3729 MANANA DR, DALLAS, TX 75220
Unique Key
1300448282
18-00080929
Service Request Number: 18-00080929 • Address: 989 MARTINIQUE AVE, DALLAS, 75223 • City Council District: 2
Service Request Number
18-00080929
Address
989 MARTINIQUE AVE, DALLAS, 75223
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-03-12T10:19:52.000
Status
Closed
Created Date
2018-02-24T10:19:52.000
Update Date
2018-02-26T10:24:38.000
Closed Date
2018-02-26T10:24:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2507596.69071917
Y Coordinate
6978063.52999341
Lat Long Location
989 MARTINIQUE AVE, DALLAS, 75223
Unique Key
1314080979
18-00132610
Service Request Number: 18-00132610 • Address: 2630 EXETER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
18-00132610
Address
2630 EXETER AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Aggressive Activity - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-25T07:40:42.000
Status
Closed
Created Date
2018-03-24T07:40:42.000
Update Date
2018-03-24T10:43:05.000
Closed Date
2018-03-24T10:43:06.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496805.32633818
Y Coordinate
6943899.88808289
Lat Long Location
2630 EXETER AVE, DALLAS, TX 75216
Unique Key
1317887912
17-00523793
Service Request Number: 17-00523793 • Address: 10945 RIDGEMEADOW DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
17-00523793
Address
10945 RIDGEMEADOW DR, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:45:01.000
Status
Closed
Created Date
2017-10-23T15:45:01.000
Update Date
2017-10-26T08:30:49.000
Closed Date
2017-10-26T08:30:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522407.46617828
Y Coordinate
7000036.13562979
Lat Long Location
10945 RIDGEMEADOW DR, DALLAS, TX 75218
Unique Key
1300266272
18-00070197
Service Request Number: 18-00070197 • Address: 2222 WELBORN ST, DALLAS, TX 75219 • City Council District: 2
Service Request Number
18-00070197
Address
2222 WELBORN ST, DALLAS, TX 75219
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Rabies Vector Species - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T13:05:18.000
Status
Closed
Created Date
2018-02-17T13:05:18.000
Update Date
2018-02-17T17:52:09.000
Closed Date
2018-02-17T17:52:09.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486182.88448699
Y Coordinate
6978776.78865515
Lat Long Location
2222 WELBORN ST, DALLAS, TX 75219
Unique Key
1313231265
17-00478358
Service Request Number: 17-00478358 • Address: 7265 INWOOD RD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00478358
Address
7265 INWOOD RD, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-23T12:46:03.000
Status
Closed
Created Date
2017-09-23T12:46:03.000
Update Date
2017-10-25T15:24:18.000
Closed Date
2017-10-21T13:23:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483952.47987438
Y Coordinate
6994637.9596691
Lat Long Location
7265 INWOOD RD, DALLAS, TX 75209
Unique Key
1296170022
17-00525082
Service Request Number: 17-00525082 • Address: 5322 WATEKA DR, DALLAS, TX 75209 • City Council District: 13
Service Request Number
17-00525082
Address
5322 WATEKA DR, DALLAS, TX 75209
City Council District
13
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-01-23T11:06:05.000
Status
Closed
Created Date
2017-10-24T11:06:05.000
Update Date
2017-10-26T07:58:45.000
Closed Date
2017-10-26T07:58:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484170.94523897
Y Coordinate
6993988.8240548
Lat Long Location
5322 WATEKA DR, DALLAS, TX 75209
Unique Key
1300380609
17-00551788
Service Request Number: 17-00551788 • Address: 3537 HIDALGO DR, DALLAS, 75220 • City Council District: 2
Service Request Number
17-00551788
Address
3537 HIDALGO DR, DALLAS, 75220
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T14:21:00.000
Status
Closed
Created Date
2017-11-10T14:21:00.000
Update Date
2017-11-11T07:55:09.000
Closed Date
2017-11-11T07:55:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471942.77704726
Y Coordinate
7003867.64158023
Lat Long Location
3537 HIDALGO DR, DALLAS, 75220
Unique Key
1302573887
17-00499111
Service Request Number: 17-00499111 • Address: 10205 EPPING LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
17-00499111
Address
10205 EPPING LN, DALLAS, TX 75229
City Council District
13
Department
Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2017-12-12T13:39:26.000
Status
Closed
Created Date
2017-10-06T13:39:26.000
Update Date
2017-10-26T04:51:04.000
Closed Date
2017-10-26T04:51:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480421.86510502
Y Coordinate
7008732.11906444
Lat Long Location
10205 EPPING LN, DALLAS, TX 75229
Unique Key
1298099595
17-00523724
Service Request Number: 17-00523724 • Address: 10115 CHIMNEY HILL LN, DALLAS, TX 75243 • City Council District: 10
Service Request Number
17-00523724
Address
10115 CHIMNEY HILL LN, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T15:25:29.000
Status
Closed
Created Date
2017-10-23T15:25:29.000
Update Date
2017-10-26T09:19:48.000
Closed Date
2017-10-26T09:19:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513774.19087346
Y Coordinate
7020927.84907346
Lat Long Location
10115 CHIMNEY HILL LN, DALLAS, TX 75243
Unique Key
1300261088
17-00527364
Service Request Number: 17-00527364 • Address: 7706 TEXRIDGE DR, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00527364
Address
7706 TEXRIDGE DR, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-01T13:17:31.000
Status
Closed
Created Date
2017-10-25T13:17:31.000
Update Date
2017-10-26T11:33:41.000
Closed Date
2017-10-26T11:33:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484219.09489323
Y Coordinate
6924994.19285286
Lat Long Location
7706 TEXRIDGE DR, DALLAS, TX 75232
Unique Key
1300567919
17-00518682
Service Request Number: 17-00518682 • Address: 2523 BROOKFIELD AVE, DALLAS, 75235 • City Council District: 2
Service Request Number
17-00518682
Address
2523 BROOKFIELD AVE, DALLAS, 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-02T15:19:03.000
Status
Closed
Created Date
2017-10-19T15:19:03.000
Update Date
2017-11-11T21:40:33.000
Closed Date
2017-11-11T21:40:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472243.29013621
Y Coordinate
6992708.19353369
Lat Long Location
2523 BROOKFIELD AVE, DALLAS, 75235
Unique Key
1299806849
17-00518195
Service Request Number: 17-00518195 • Address: 5554 VANDERBILT AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
17-00518195
Address
5554 VANDERBILT AVE, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-26T12:01:31.000
Status
Closed
Created Date
2017-10-19T12:01:31.000
Update Date
2017-10-26T16:09:24.000
Closed Date
2017-10-26T16:09:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498841.10854923
Y Coordinate
6987243.82336635
Lat Long Location
5554 VANDERBILT AVE, DALLAS, TX 75206
Unique Key
1299770274
18-00070087
Service Request Number: 18-00070087 • Address: 655 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
18-00070087
Address
655 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T11:13:58.000
Status
Closed
Created Date
2018-02-17T11:13:58.000
Update Date
2018-02-17T13:38:18.000
Closed Date
2018-02-17T13:38:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480959.59350559
Y Coordinate
6949123.93301995
Lat Long Location
655 W ILLINOIS AVE, DALLAS, TX 75224
Unique Key
1313221956
17-00412727
Service Request Number: 17-00412727 • Address: 5319 ASH LN, DALLAS, TX 75223 • City Council District: 2
Service Request Number
17-00412727
Address
5319 ASH LN, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-02-09T13:50:22.000
Status
Closed
Created Date
2017-08-17T13:50:22.000
Update Date
2018-03-10T10:25:25.000
Closed Date
2018-03-10T10:25:25.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2504499.20945162
Y Coordinate
6976752.42561914
Lat Long Location
5319 ASH LN, DALLAS, TX 75223
Unique Key
1290491595
18-00070116
Service Request Number: 18-00070116 • Address: CHERRY LAUREL LN & KEENELAND PKWY, DALLAS, TX • City Council District: 6
Service Request Number
18-00070116
Address
CHERRY LAUREL LN & KEENELAND PKWY, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-18T11:49:30.000
Status
Closed
Created Date
2018-02-17T11:49:30.000
Update Date
2018-02-17T17:29:52.000
Closed Date
2018-02-17T17:29:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2453099.50567136
Y Coordinate
6954479.57905265
Lat Long Location
CHERRY LAUREL LN & KEENELAND PKWY, DALLAS, TX
Unique Key
1313224583
18-00132213
Service Request Number: 18-00132213 • Address: 669 S POLK ST, DALLAS, 75208 • City Council District: 1
Service Request Number
18-00132213
Address
669 S POLK ST, DALLAS, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-03-26T16:36:32.000
Status
Closed
Created Date
2018-03-23T16:36:32.000
Update Date
2018-03-24T16:50:31.000
Closed Date
2018-03-24T16:50:31.000
Outcome
Closed - Unfounded
Priority
Emergency
Method Received Description
Mobile Apps
X Coordinate
2478866.0725226
Y Coordinate
6956030.59199797
Lat Long Location
669 S POLK ST, DALLAS, 75208
Unique Key
1317852202
18-00070335
Service Request Number: 18-00070335 • Address: 13900 LASATER RD, DALLAS, TX 75253 • Department: Transportation Department
Service Request Number
18-00070335
Address
13900 LASATER RD, DALLAS, TX 75253
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-20T15:44:16.000
Status
Closed
Created Date
2018-02-17T15:44:16.000
Update Date
2018-02-17T18:14:35.000
Closed Date
2018-02-17T18:14:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2565717.53307728
Y Coordinate
6939160.12202832
Lat Long Location
13900 LASATER RD, DALLAS, TX 75253
Unique Key
1313241353
17-00489068
Service Request Number: 17-00489068 • Address: 5236 DAZZLE DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
17-00489068
Address
5236 DAZZLE DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-10-30T11:11:25.000
Status
Closed
Created Date
2017-09-30T11:11:25.000
Update Date
2017-10-26T14:07:47.000
Closed Date
2017-10-26T14:07:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2476428.92464022
Y Coordinate
6934801.90097216
Lat Long Location
5236 DAZZLE DR, DALLAS, TX 75232
Unique Key
1297253979
17-00552047
Service Request Number: 17-00552047 • Address: 1200 CLAUDE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00552047
Address
1200 CLAUDE ST, DALLAS, TX 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T16:07:47.000
Status
Closed
Created Date
2017-11-10T16:07:47.000
Update Date
2017-11-11T07:50:34.000
Closed Date
2017-11-11T07:50:34.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Web
X Coordinate
2489087.27419628
Y Coordinate
6956378.87225104
Lat Long Location
1200 CLAUDE ST, DALLAS, TX 75203
Unique Key
1302594276
17-00527841
Service Request Number: 17-00527841 • Address: 116 E PEMBROKE AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
17-00527841
Address
116 E PEMBROKE AVE, DALLAS, TX 75203
City Council District
4
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-10-27T16:13:44.000
Status
Closed
Created Date
2017-10-25T16:13:44.000
Update Date
2017-10-25T17:12:08.000
Closed Date
2017-10-25T17:12:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2484365.61193988
Y Coordinate
6955555.97385285
Lat Long Location
116 E PEMBROKE AVE, DALLAS, TX 75203
Unique Key
1300602918
17-00527577
Service Request Number: 17-00527577 • Address: 5452 ASHBY GROVE ST, DALLAS, TX 75209 • City Council District: 2
Service Request Number
17-00527577
Address
5452 ASHBY GROVE ST, DALLAS, TX 75209
City Council District
2
Department
Management Services
Service Request Type
Water/Wastewater Line Locate - SCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-10-27T14:37:16.000
Status
Closed
Created Date
2017-10-25T14:37:16.000
Update Date
2017-10-25T16:50:32.000
Closed Date
2017-10-25T16:50:32.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2484058.97152594
Y Coordinate
6988207.12297546
Lat Long Location
5452 ASHBY GROVE ST, DALLAS, TX 75209
Unique Key
1300582988
17-00552739
Service Request Number: 17-00552739 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552739
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T14:37:19.000
Status
Closed
Created Date
2017-11-11T14:37:19.000
Update Date
2017-11-11T14:38:10.000
Closed Date
2017-11-11T14:38:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302676422
17-00552343
Service Request Number: 17-00552343 • Address: 4517 IDAHO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
17-00552343
Address
4517 IDAHO AVE, DALLAS, TX 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal - Loose Dog (Owned) - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2017-11-13T21:06:48.000
Status
Closed
Created Date
2017-11-10T21:06:48.000
Update Date
2017-11-11T07:49:58.000
Closed Date
2017-11-11T07:49:58.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487771.94625018
Y Coordinate
6937778.38200164
Lat Long Location
4517 IDAHO AVE, DALLAS, TX 75216
Unique Key
1302632371
17-00552476
Service Request Number: 17-00552476 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552476
Address
8008 HERB KELLEHER WAY, DALLAS, TX 75235
City Council District
2
Department
Aviation
Service Request Type
Taxi - Transportation Complaint - AVI
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-12-05T09:51:31.000
Status
Closed
Created Date
2017-11-11T09:51:31.000
Update Date
2017-11-11T09:52:38.000
Closed Date
2017-11-11T09:52:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475408.36600984
Y Coordinate
6993943.00263998
Lat Long Location
8008 HERB KELLEHER WAY, DALLAS, TX 75235
Unique Key
1302658341
17-00550606
Service Request Number: 17-00550606 • Address: 7522 HOLLY HILL DR, DALLAS, 75231 • City Council District: 13
Service Request Number
17-00550606
Address
7522 HOLLY HILL DR, DALLAS, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal - Confined Stray - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T18:39:38.000
Status
Closed
Created Date
2017-11-09T18:39:38.000
Update Date
2017-11-11T07:56:56.000
Closed Date
2017-11-11T07:56:56.000
Outcome
Resolved - Animal Picked Up
Priority
Emergency
Method Received Description
Phone
X Coordinate
2504333.97496698
Y Coordinate
7007245.75559434
Lat Long Location
7522 HOLLY HILL DR, DALLAS, 75231
Unique Key
1302452238
17-00552128
Service Request Number: 17-00552128 • Address: 3500 JANE LN, DALLAS, TX 75247 • City Council District: 6
Service Request Number
17-00552128
Address
3500 JANE LN, DALLAS, TX 75247
City Council District
6
Department
Street Services
Service Request Type
Pot hole - Hazardous - PBW
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-11T16:32:46.000
Status
Closed
Created Date
2017-11-10T16:32:46.000
Update Date
2017-11-11T05:11:13.000
Closed Date
2017-11-11T05:11:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2467005.63624456
Y Coordinate
6980260.65047443
Lat Long Location
3500 JANE LN, DALLAS, TX 75247
Unique Key
1302603836
18-00147047
Service Request Number: 18-00147047 • Address: 8336 GREENMOUND AVE, DALLAS, TX 75227 • City Council District: 5
Service Request Number
18-00147047
Address
8336 GREENMOUND AVE, DALLAS, TX 75227
City Council District
5
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2018-05-01T08:50:23.000
Status
Duplicate (closed)
Created Date
2018-04-01T08:50:23.000
Update Date
2018-04-23T05:58:53.000
Closed Date
2018-04-23T05:58:53.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2529124.29985739
Y Coordinate
6961766.86495898
Lat Long Location
8336 GREENMOUND AVE, DALLAS, TX 75227
Unique Key
1318978974
18-00133000
Service Request Number: 18-00133000 • Address: 442 MONSSEN DR, DALLAS, TX 75224 • City Council District: 1
Service Request Number
18-00133000
Address
442 MONSSEN DR, DALLAS, TX 75224
City Council District
1
Department
Transportation Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-26T14:54:12.000
Status
Closed
Created Date
2018-03-24T14:54:12.000
Update Date
2018-03-24T16:25:28.000
Closed Date
2018-03-24T16:24:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481953.17562322
Y Coordinate
6953210.24412916
Lat Long Location
442 MONSSEN DR, DALLAS, TX 75224
Unique Key
1317918528
18-00066946
Service Request Number: 18-00066946 • Address: 3923 JUNE DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00066946
Address
3923 JUNE DR, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Spayed/Neutered/Intact - DAS
Ert Estimated Response Time
1
Overall Service Request Due Date
2018-02-21T12:50:02.000
Status
Closed
Created Date
2018-02-15T12:50:02.000
Update Date
2018-02-17T12:40:55.000
Closed Date
2018-02-17T12:40:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2465465.46966341
Y Coordinate
6949672.22160653
Lat Long Location
3923 JUNE DR, DALLAS, TX 75211
Unique Key
1312983838
17-00552704
Service Request Number: 17-00552704 • Address: 7403 DENTON DR, DALLAS, TX 75235 • City Council District: 2
Service Request Number
17-00552704
Address
7403 DENTON DR, DALLAS, TX 75235
City Council District
2
Department
Transportation Department
Service Request Type
Parking - Report of Violation - TRN
Ert Estimated Response Time
0
Overall Service Request Due Date
2017-11-13T13:55:38.000
Status
Closed
Created Date
2017-11-11T13:55:38.000
Update Date
2017-11-11T15:53:55.000
Closed Date
2017-11-11T15:53:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2475598.06633266
Y Coordinate
6991009.60588699
Lat Long Location
7403 DENTON DR, DALLAS, TX 75235
Unique Key
1302674286
18-00068944
Service Request Number: 18-00068944 • Address: 3907 POINSETTIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00068944
Address
3907 POINSETTIA DR, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T13:00:49.000
Status
Closed
Created Date
2018-02-16T13:00:49.000
Update Date
2018-02-17T07:55:28.000
Closed Date
2018-02-17T07:55:28.000
Outcome
Resolved - Citation Issued
Priority
Emergency
Method Received Description
Phone
X Coordinate
2465489.64723617
Y Coordinate
6950322.34088268
Lat Long Location
3907 POINSETTIA DR, DALLAS, TX 75211
Unique Key
1313130632
17-00527506
Service Request Number: 17-00527506 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
17-00527506
Address
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Aviation
Service Request Type
Ambulance - Transportation Complaint - AVI
Ert Estimated Response Time
10
Overall Service Request Due Date
2017-11-14T14:11:14.000
Status
Closed
Created Date
2017-10-25T14:11:14.000
Update Date
2017-10-25T14:12:44.000
Closed Date
2017-10-25T14:12:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495080.4302718
Y Coordinate
6972212.34909462
Lat Long Location
100 S GOOD LATIMER EXPY, DALLAS, TX 75226
Unique Key
1300577600
18-00103425
Service Request Number: 18-00103425 • Address: 2632 CLAYTON OAKS DR, DALLAS, 75227 • City Council District: 7
Service Request Number
18-00103425
Address
2632 CLAYTON OAKS DR, DALLAS, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal - Stray Dog - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-03-13T13:05:19.000
Status
Closed
Created Date
2018-03-08T13:05:19.000
Update Date
2018-03-10T10:23:58.000
Closed Date
2018-03-10T10:23:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2538395.94078109
Y Coordinate
6963690.83883231
Lat Long Location
2632 CLAYTON OAKS DR, DALLAS, 75227
Unique Key
1315766769
18-00068668
Service Request Number: 18-00068668 • Address: 2748 IVANDELL AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
18-00068668
Address
2748 IVANDELL AVE, DALLAS, TX 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal - Attack in Progress - DAS
Ert Estimated Response Time
0
Overall Service Request Due Date
2018-02-17T11:18:35.000
Status
Closed
Created Date
2018-02-16T11:18:35.000
Update Date
2018-02-17T07:55:41.000
Closed Date
2018-02-17T07:55:41.000
Outcome
Unresolved - Reinspection Required
Priority
Emergency
Method Received Description
Phone
X Coordinate
2471203.67926427
Y Coordinate
6954801.60121398
Lat Long Location
2748 IVANDELL AVE, DALLAS, TX 75211
Unique Key
1313111990
17-00521699
Service Request Number: 17-00521699 • Address: 9442 WINTERSET AVE, DALLAS, TX 75232 • City Council District: 8
Service Request Number
17-00521699
Address
9442 WINTERSET AVE, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2017-11-01T22:26:34.000
Status
Closed
Created Date
2017-10-21T22:26:34.000
Update Date
2017-10-26T14:47:06.000
Closed Date
2017-10-26T14:47:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2482072.12540169
Y Coordinate
6917848.8741314
Lat Long Location
9442 WINTERSET AVE, DALLAS, TX 75232
Unique Key
1300080211
17-00521413
Service Request Number: 17-00521413 • Address: MARSH LN & W NORTHWEST HWY, DALLAS, TX • City Council District: 2
Service Request Number
17-00521413
Address
MARSH LN & W NORTHWEST HWY, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2017-10-30T13:48:22.000
Status
Closed
Created Date
2017-10-21T13:48:22.000
Update Date
2017-10-26T12:51:11.000
Closed Date
2017-10-25T16:06:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473496.02974191
Y Coordinate
7000162.93501587
Lat Long Location
MARSH LN & W NORTHWEST HWY, DALLAS, TX
Unique Key
1300044771
17-00520266
Service Request Number: 17-00520266 • Address: 9818 LANSDOWNE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
17-00520266
Address
9818 LANSDOWNE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2017-11-17T13:23:10.000
Status
Closed
Created Date
2017-10-20T13:23:10.000
Update Date
2017-10-26T15:01:18.000
Closed Date
2017-10-26T15:01:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2536373.02288804
Y Coordinate
6948777.94145472
Lat Long Location
9818 LANSDOWNE DR, DALLAS, TX 75217
Unique Key
1299929775
17-00578311
Service Request Number: 17-00578311 • Address: 6132 BLUNTER ST, DALLAS, TX 75241 • City Council District: 8
Service Request Number
17-00578311
Address
6132 BLUNTER ST, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2018-01-17T12:01:35.000
Status
Closed
Created Date
2017-12-01T12:01:35.000
Update Date
2018-02-17T14:18:33.000
Closed Date
2018-02-17T14:18:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498752.36786093
Y Coordinate
6931276.70728509
Lat Long Location
6132 BLUNTER ST, DALLAS, TX 75241
Unique Key
1304861438
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